Modernizing the Hotel Access Management System
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Ranked #2 out of 37 in Mobile Key & Keyless Entry
ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreMobile Access by ASSA ABLOY Global Solutions Overview
Mobile Access by ASSA ABLOY Global Solutions Overview
ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...
About ASSA ABLOY Global Solutions View website
Founded in 1979 | Headquarters in Sweden | 4259 employeesThe global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...
Other Products by ASSA ABLOY Global Solutions
Integrates with
- Mobile Ordering & Room Service
- Mobile Key & Keyless Entry
- Property Management Systems
What customers love about Mobile Access by ASSA ABLOY Global Solutions
Multiproperty Systems Manager in Panamá (Panama)
Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...
General Manager in Blankenfelde-Mahlow (Germany)
The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...
IT Manager in Harlington (United Kingdom)
This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...
Expert Q&A and Partner Recommendations
What does this product or service do well?
Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a gre...
by David Carr (INTELITY) on November 16, 2021
See more answers (2)What differentiates this product or service from the competition?
Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.
by David Carr (INTELITY) on November 16, 2021
See more answers (2)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time a...
by David Carr (INTELITY) on November 16, 2021
See more answers (2)Features
Clients & references
References & testimonials

ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.

We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Case studies
- Quest Apartment Hotels New Zealand deploys Mobile Access for enhanced contactless guest convenience
- Quest Apartment Hotels New Zealand
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- United Arab Emirates
- India
- Thailand
- South Africa
- United Kingdom
- Turkey
- Romania
- Netherlands
December 14, 2022
Mobile Access by ASSA ABLOY Global Solutions Review: Enhanced contactless guest convenience
Chief Operating Officer from Extended Stay & Serviced Apartments in Melbourne (Australia)
What do you like most?
When we launched our mobile app in 2019, our aim was to make booking easy but thanks to the combined technologies of ASSA ABLOY Global Solutions and Liverton, we now have the ability to extend enhanced co...
What do you dislike or think could be improved?
Nothing, provides enhanced contactless guest convenience
December 09, 2022
Mobile Access by ASSA ABLOY Global Solutions Review: Robust system with nearly 0 failure rate
Cluster IT Manager from Branded Hotels in Dubai (United Arab Emirates)
What do you like most?
we receive prompt response and quick resolution of issues reported to the support team. The mobile key feature works well at our hotel.
What do you dislike or think could be improved?
The company needs to offer competitive pricing for their products/spares and the visionline application needs improvement in terms of reporting, user access management,
December 08, 2022
Mobile Access by ASSA ABLOY Global Solutions Review: Amazing application
Assistant IT Manager from Luxury Hotels in Dubai (United Arab Emirates)
What do you like most?
Reliable support anytime we have any issues and is fixed on time, always easy to reach support at anytime and day.
What do you dislike or think could be improved?
Nothing as of now which I can comment but in future if I have any will address with the support team
December 08, 2022
Mobile Access by ASSA ABLOY Global Solutions Review: They know the real meaning of hospitality!
IT Manager from Branded Hotels in Dubai (United Arab Emirates)
What do you like most?
Efficiency and stability of their products, systems, immediate response of support teams when assistance is required in addition to friendly system interface.
What do you dislike or think could be improved?
Nothing more to be done in terms of productivity, while it would be great if their pricing could be a little bit lower.
December 07, 2022
Mobile Access by ASSA ABLOY Global Solutions Review: we have Good Experience in general. they are working with us from a long time .
Asst. IT manager from Hostels in Area (United Arab Emirates)
What do you like most?
The system is stable and fully integrated with our mobile app. we found that they are well organized as a company, and we are able to get subject matter experts whenever we want.
What do you dislike or think could be improved?
I know it's a global issue, but you might work on the hardware cost to be more affordable. in general; everything looks fine so far.
December 06, 2022
Mobile Access by ASSA ABLOY Global Solutions Review: Mobile Key- worked amazingly
IT Manager from Resorts in (United Arab Emirates)
What do you like most?
it's very quick and haste free, the support, throughout the whole project was amazing and very quick to make this project happen. guest and management both very happy with mobile key.
What do you dislike or think could be improved?
would be better if we can implement the same mobile key solution for the staff cards as well, it will be an added benifit for us.
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Mews
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HotelTime PMS
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Owner in Campbell (United States)
- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...