Mobile Access by ASSA ABLOY Global Solutions

Ranked 1 (out of 32) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for...

Ratings Snapshot

Certificate of Excellence
Read 105 reviews
94%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #1 out of 32 in Mobile Key & Keyless Entry

Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.6/5
Customer Support
4.5/5
Verified Customer Support

ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Branded Hotels 33 verified reviews
    94%
  • Luxury Hotels 21 verified reviews
    97%
  • City Center Hotels 10 verified reviews
    90%
  • Boutiques 8 verified reviews
    93%
  • Bed & Breakfast & Inns 5 verified reviews
    92%
  • Resorts 5 verified reviews
    94%
  • Extended Stay & Serviced Apartments 4 verified reviews
    93%
  • Airport/Conference Hotels 3 verified reviews
    90%
  • Vacation Rentals & Villas 2 verified reviews
    100%
  • Hostels 2 verified reviews
    95%
  • Limited Service & Budget Hotels 1 verified reviews
    n/a

Mobile Access by ASSA ABLOY Global Solutions Overview

Mobile Access by ASSA ABLOY Global Solutions Overview

ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...

About ASSA ABLOY Global Solutions View website

Founded in 1979 | Headquarters in Sweden | 4259 employees

The global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...

Other Products by ASSA ABLOY Global Solutions

Integrates with

  • Mobile Ordering & Room Service
  • Mobile Key & Keyless Entry
  • Property Management Systems
Browse integrations (71 verified)

What customers love about Mobile Access by ASSA ABLOY Global Solutions

Like 94% recommend

Owner from Boutiques in Campbell (United States)

- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...

Multiproperty Systems Manager from Luxury Hotels in Panamá (Panama)

Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...

General Manager from Luxury Hotels in Blankenfelde-Mahlow (Germany)

The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...

IT Manager from Branded Hotels in Harlington (United Kingdom)

This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a gre...

by David Carr (INTELITY) on November 16, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.

by David Carr (INTELITY) on November 16, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time a...

by David Carr (INTELITY) on November 16, 2021

See more answers (2)
User avatar image User avatar image User avatar image
Recommended by

Features

Want to go behind the scenes and see how Mobile Access by ASSA ABLOY Global Solutions works?

Clients & references

References & testimonials

Testimonial avatar
ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.
Paul Bullock Chief Engineer at the Crowne Plaza Hunter Valley
Testimonial avatar
We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Diogo Tamen Technical Services, Maintenance and Conservation at the Pestana Hotel Group

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • United Arab Emirates
  • South Africa
  • India
  • Netherlands
  • Turkey
  • Saudi Arabia
  • Panama
  • Thailand

105 Verified ASSA ABLOY Global Solutions Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

December 15, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Digitalisation of Hotel Check-in Services

Management Associate from Boutiques in Singapore (Singapore)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

ASSA ABLOY has offered a great entrance automation services for our hotel and the locks were able to sync with GTRIIP mobile app to allow for seamless self check-in system. This has helped our Group to im...

What do you dislike or think could be improved?

We believe that ASSA ABLOY can look into locks with longer battery life and further improve on the software programming to make it an even better product all together.

Customer Support
4
Ease of Use
4
Value for money
n/a
Implementation
n/a

December 08, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Very Good Product And Support

IT Manager from Resorts in (Egypt)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Sherif Help us to finalize all pending issues with Vingcard and change all defected parts on our hotel to fixing this issue ...

What do you dislike or think could be improved?

1- try to migrate vision line with Marriott active directory 2- try to find portable device for looks programing as we use only laptops ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 06, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Always Willing Assist

Senior Property Systems Manager from Bed & Breakfast & Inns in Cape Town (South Africa)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Asa Abloy is a proven and approved access management company and working with them within the hospitality industry which is quite fast paced and attention to detail is required, Asa Abloy has extensive kn...

What do you dislike or think could be improved?

- Staff Compliment in Cape Town - Above is the only thing I could think of that requires improving from Asa Abloy

Customer Support
4
Ease of Use
4
Value for money
3
Implementation
5

December 06, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: ACCOUNTABILITY FOR QUALITY

Director of IT from Branded Hotels in Jeddah (Saudi Arabia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Takes responsibility for project they deal with and implement it within time frame does make a world of difference. Never had any issue with Mobile Key & Keyless Entry and it is always been an pleasure...

What do you dislike or think could be improved?

May be warehouse in KSA with Latest Lock Sets Stock and Spare Parts which will reduce the lead time to minimum.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 03, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: The glass is Half Full

General Manager from City Center Hotels in Long Beach (United States of America)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

1.The proficiency and professionalism of staff with Mobil Access platform installation 2. Support availability and knowledge of how to address issues

What do you dislike or think could be improved?

1. The challenges with the Staff Safety Solution Platform 2. From Installation to current status ........ 3 years later 3. Unable to fix with long term solution

Customer Support
3
Ease of Use
3
Value for money
3
Implementation
3

December 01, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Mobile Key and Satff keys

Loss Prevention Manager from Branded Hotels in Cape Town (South Africa)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Reduces contact point System is easy to use Setting up of user groups is easy and conveniant Locks are reliable and easy to maintain The technician Shaun is always available to assist if needed and p...

What do you dislike or think could be improved?

The pricing of parts and keys needs to be looked at as they seem to be quite high, especial the pricing of cards.

Customer Support
5
Ease of Use
5
Value for money
3
Implementation
5

Pricing

One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

View all

Popular Mobile Access by ASSA ABLOY Global Solutions Integrations

View all (71 ASSA ABLOY Global Solutions Integrations)