Mobile Access by ASSA ABLOY Global Solutions

Ranked 1 (out of 32) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for...

Ratings Snapshot

Certificate of Excellence
Read 70 reviews
94%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #1 out of 32 in Mobile Key & Keyless Entry

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.5/5
Verified Customer Support

ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Branded 29 verified reviews
    93%
  • City Center 10 verified reviews
    90%
  • Resort 5 verified reviews
    100%
  • Boutique 3 verified reviews
    97%
  • Hostel 3 verified reviews
    90%
  • Serviced Apartment 2 verified reviews
    95%
  • Airport/ conference 2 verified reviews
    90%
  • Limited Service 1 verified reviews
    n/a
  • Motel 1 verified reviews
    100%
  • Villas 1 verified reviews
    100%
  • Bed & Breakfast 1 verified reviews
    90%

Mobile Access by ASSA ABLOY Global Solutions Overview

Mobile Access by ASSA ABLOY Global Solutions Overview

ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...

About ASSA ABLOY Global Solutions View website

Founded in 1979 | Headquarters in Sweden | 4259 employees

The global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...

Other Products by ASSA ABLOY Global Solutions

Integrates with

  • Booking Engine
  • Channel Managers
  • Mobile Key & Keyless Entry
Browse integrations (55 verified)

What customers love about Mobile Access by ASSA ABLOY Global Solutions

Like 94% recommend

Owner from Boutique in Campbell (United States)

- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...

Multiproperty Systems Manager from Branded in Panamá (Panama)

Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...

General Manager from Branded in Blankenfelde-Mahlow (Germany)

The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...

IT Manager from Branded in Harlington (United Kingdom)

This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ASSA is the world leader in locks and door technology, known for quality. Their team has been wonderful to work with as we deploy their integrated SDK as a part of our platform, enabling our system to provide guests with fully streamlined room and common area access.

by Hannah Scott (INTELITY) on November 13, 2020

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

The ASSA team deeply understands the check-in and entry process as well as the hardware that powers these processes. That expertise differentiates them in the market and INTELITY recommends them to customers globally.

by Hannah Scott (INTELITY) on November 13, 2020

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Their locks are top quality, they have a lot of strength in the market, and their security is very good. They're also definitely innovating and looking for ways to keep evolving, which is important.

by Hannah Scott (INTELITY) on November 13, 2020

See more answers (1)
User avatar image User avatar image
Recommended by

Features

  • Guest Management Dashboard
  • Whitelabel Capability
  • Notifications
  • Multi-Property Management
  • Keyless Entry
  • Remote Checkin
  • Mobile App
  • Access Management Solution (Server Based)
  • Access Management (Cloud Based)
  • Door Hardware and Locks

Want to go behind the scenes and see how Mobile Access by ASSA ABLOY Global Solutions works?

Clients & references

References & testimonials

Testimonial avatar
ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.
Paul Bullock Chief Engineer at the Crowne Plaza Hunter Valley
Testimonial avatar
We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Diogo Tamen Technical Services, Maintenance and Conservation at the Pestana Hotel Group

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • United Arab Emirates
  • Turkey
  • Netherlands
  • Panama
  • Romania
  • Canada
  • China

70 Verified ASSA ABLOY Global Solutions Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

October 15, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Bjorn Willemse understands a Hotelier needs post Covid

EAM from Branded in Rotterdam (Netherlands)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Flawless RFID technology allowing guests to open the door with only their cell phone - Fantastic ability to program locks and keys how you need them to operate - Flexibility with installation terms in...

What do you dislike or think could be improved?

- Cost of RFID cards compared the classic magnetic ones - Indication lighting on the locks of staff/back of house doors

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 12, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: World class solution for current living situation !

IT Manager from Branded in Dubai (United Arab Emirates)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Architecture is excellent and easily implantable. Solution very much required for current living and social distancing. Guest can use their own phones as keys.

What do you dislike or think could be improved?

Should support all type of phones and in case of additional digital keys required the creation and distribution should be seamlessly to avoid loss of time and hassles.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

October 06, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Mobile Keys

IT support from Hostel in (Hong Kong)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Empty blue star
Empty blue star

What do you like most?

user friendly /easy control / support NFC function not only BLE, / support contact Local Support should be applied at different levels, 7x24x4 on-site, not only Working days/hours.

What do you dislike or think could be improved?

about security and should support NFC function not only BLE, unlike download APPs for connection of Mobile Key. Local Support should be applied at different levels, 7x24x4 on-site, not only Working d...

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

September 29, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Great solution!

Director of Rooms Operations from City Center in București (Romania)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Easy to use, swift access to designated areas - Solved demagnetization issues we had with previous cards - Flexible and safe encoding system

What do you dislike or think could be improved?

It is a recent solution implemented and we are still adjusting to it. Did not find yet things we should address.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

September 15, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: One of the best customer service

Marketing Communications Manager from Branded in Al Khobar (Saudi Arabia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

best customer service and the best solution specially during this pandemic. Our guests are enjoying this service since the start of this year.

What do you dislike or think could be improved?

I believe its already a great service and a great solution to go keyless. We are experiencing it and guests are enjoying it

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 13, 2021

Mobile Access by ASSA ABLOY Global Solutions Review: Smooth, Easy and Great service

Director of Revenue Management from Branded in 大阪市 (Japan)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The installation of the software is seamless. There are great follow up and service when the hotel has any questions. 100% recommend.

What do you dislike or think could be improved?

Everything is perfect. There is no trouble at all and helped hotel to provide a great experience for the guest.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

Profile empty

ASSA ABLOY Global Solutions doesn’t have any free e-books or reports available

Popular Mobile Access by ASSA ABLOY Global Solutions Integrations

View all (55 ASSA ABLOY Global Solutions Integrations)