Ratings Snapshot
94%
Recommend
#1
Popularity index
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #1 out of 32 in Mobile Key & Keyless Entry
Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.6/5
Customer Support
4.5/5
Verified Customer Support
ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Mobile Access by ASSA ABLOY Global Solutions Overview
Mobile Access by ASSA ABLOY Global Solutions Overview
ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...
About ASSA ABLOY Global Solutions View website
Founded in 1979 | Headquarters in Sweden | 4259 employeesThe global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...
Other Products by ASSA ABLOY Global Solutions
1/12
Integrates with
- Booking Engine
- Channel Managers
- Mobile Key & Keyless Entry
Need a custom integration?
What customers love about Mobile Access by ASSA ABLOY Global Solutions
94% recommend
Multiproperty Systems Manager from Branded in Panamá (Panama)
Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...
General Manager from Branded in Blankenfelde-Mahlow (Germany)
The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...
IT Manager from Branded in Harlington (United Kingdom)
This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a gre...
by David Carr (INTELITY) on November 16, 2021
See more answers (2)
Question:
What differentiates this product or service from the competition?
Answer:
Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.
by David Carr (INTELITY) on November 16, 2021
See more answers (2)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time a...
by David Carr (INTELITY) on November 16, 2021
See more answers (2)
Recommended by
David Carr
Integrations Program Manager @ INTELITY
Hannah Scott
Content Marketing Manager @ INTELITY
Hannah Scott
Content Marketing Manager @ INTELITY
Features
- Guest Management Dashboard
- Whitelabel Capability
- Notifications
- Multi-Property Management
- Keyless Entry
- Remote Checkin
- Mobile App
- Access Management Solution (Server Based)
- Access Management (Cloud Based)
- Door Hardware and Locks
Want to go behind the scenes and see how Mobile Access by ASSA ABLOY Global Solutions works?
Clients & references
References & testimonials
ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.
We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- United Arab Emirates
- South Africa
- India
- Turkey
- Netherlands
- Panama
- Saudi Arabia
- Thailand
Likelihood to Recommend
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December 15, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Digitalisation of Hotel Check-in Services
Management Associate from Boutique in Singapore (Singapore)
Recommend
8/10
What do you like most?
ASSA ABLOY has offered a great entrance automation services for our hotel and the locks were able to sync with GTRIIP mobile app to allow for seamless self check-in system. This has helped our Group to im...
What do you dislike or think could be improved?
We believe that ASSA ABLOY can look into locks with longer battery life and further improve on the software programming to make it an even better product all together.
Customer Support
4
Ease of Use
4
Value for money
n/a
Implementation
n/a
December 08, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Very Good Product And Support
IT Manager from Resort in (Egypt)
Recommend
10/10
What do you like most?
Sherif Help us to finalize all pending issues with Vingcard and change all defected parts on our hotel to fixing this issue ...
What do you dislike or think could be improved?
1- try to migrate vision line with Marriott active directory 2- try to find portable device for looks programing as we use only laptops ...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 06, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Always Willing Assist
Senior Property Systems Manager from Bed & Breakfast in Cape Town (South Africa)
Recommend
9/10
What do you like most?
Asa Abloy is a proven and approved access management company and working with them within the hospitality industry which is quite fast paced and attention to detail is required, Asa Abloy has extensive kn...
What do you dislike or think could be improved?
- Staff Compliment in Cape Town - Above is the only thing I could think of that requires improving from Asa Abloy
Customer Support
4
Ease of Use
4
Value for money
3
Implementation
5
December 06, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: ACCOUNTABILITY FOR QUALITY
Director of IT from Branded in Jeddah (Saudi Arabia)
Recommend
10/10
What do you like most?
Takes responsibility for project they deal with and implement it within time frame does make a world of difference. Never had any issue with Mobile Key & Keyless Entry and it is always been an pleasure...
What do you dislike or think could be improved?
May be warehouse in KSA with Latest Lock Sets Stock and Spare Parts which will reduce the lead time to minimum.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 03, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: The glass is Half Full
General Manager from City Center in Long Beach (United States of America)
Recommend
7/10
What do you like most?
1.The proficiency and professionalism of staff with Mobil Access platform installation 2. Support availability and knowledge of how to address issues
What do you dislike or think could be improved?
1. The challenges with the Staff Safety Solution Platform 2. From Installation to current status ........ 3 years later 3. Unable to fix with long term solution
Customer Support
3
Ease of Use
3
Value for money
3
Implementation
3
December 01, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Mobile Key and Satff keys
Loss Prevention Manager from Branded in Cape Town (South Africa)
Recommend
10/10
What do you like most?
Reduces contact point System is easy to use Setting up of user groups is easy and conveniant Locks are reliable and easy to maintain The technician Shaun is always available to assist if needed and p...
What do you dislike or think could be improved?
The pricing of parts and keys needs to be looked at as they seem to be quite high, especial the pricing of cards.
Customer Support
5
Ease of Use
5
Value for money
3
Implementation
5
Pricing
One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)
Monthly service fee
Recent News & Content
Recent articles
How to Select Hotel Door Locks for Your Property
10 months ago
Hotel Star Ratings : What Do They Mean?
1 year ago
Resources & reports
ASSA ABLOY Global Solutions doesn’t have any free e-books or reports available
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Owner from Boutique in Campbell (United States)
- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...