Mobile Access by ASSA ABLOY Global Solutions

Ranked 2 (out of 36) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for...

Ratings Snapshot

Certificate of Excellence
Read 128 reviews
94%
Recommend
HTR Score icon
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 36 in Mobile Key & Keyless Entry

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.6/5
Verified Customer Support

ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels 71 verified reviews
    93%
  • Luxury Hotels 36 verified reviews
    97%
  • City Center Hotels 17 verified reviews
    93%
  • Resorts 16 verified reviews
    95%
  • Boutiques 8 verified reviews
    95%
  • Extended Stay & Serviced Apartments 6 verified reviews
    95%
  • Bed & Breakfast & Inns 6 verified reviews
    77%
  • RV Parks & Campgrounds 6 verified reviews
    92%
  • Airport/Conference Hotels 3 verified reviews
    90%
  • Hostels 3 verified reviews
    97%
  • Limited Service & Budget Hotels 3 verified reviews
    57%
  • Vacation Rentals & Villas 2 verified reviews
    100%
  • Motels 1 verified reviews
    100%

Mobile Access by ASSA ABLOY Global Solutions Overview

Mobile Access by ASSA ABLOY Global Solutions Overview

ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...

About ASSA ABLOY Global Solutions View website

Founded in 1979 | Headquarters in Sweden | 4259 employees

The global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...

Other Products by ASSA ABLOY Global Solutions

Integrates with

  • Mobile Ordering & Room Service
  • Mobile Key & Keyless Entry
  • Property Management Systems
Browse integrations (95 verified)

What customers love about Mobile Access by ASSA ABLOY Global Solutions

Like 94% recommend

Owner in Campbell (United States)

- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...

Multiproperty Systems Manager in Panamá (Panama)

Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...

General Manager in Blankenfelde-Mahlow (Germany)

The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...

IT Manager in Harlington (United Kingdom)

This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a gre...

by David Carr (INTELITY) on November 16, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.

by David Carr (INTELITY) on November 16, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time a...

by David Carr (INTELITY) on November 16, 2021

See more answers (2)
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Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

1/2 features

Want to go behind the scenes and see how Mobile Access by ASSA ABLOY Global Solutions works?

Clients & references

References & testimonials

Testimonial avatar
ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.
Paul Bullock Chief Engineer at the Crowne Plaza Hunter Valley
Testimonial avatar
We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Diogo Tamen Technical Services, Maintenance and Conservation at the Pestana Hotel Group

Featured partners

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Case studies

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ASSA ABLOY Global Solutions doesn’t have any case studies available

Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • India
  • United States of America
  • United Arab Emirates
  • Thailand
  • South Africa
  • United Kingdom
  • Turkey
  • Netherlands
  • Hong Kong

128 Verified ASSA ABLOY Global Solutions Reviews

Likelihood to Recommend
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November 16, 2022

Mobile Access by ASSA ABLOY Global Solutions Review: Mobile key feature is very good.

Asst iT manager from Resorts in Kukas (India)

Recommend 10/10
Full blue star
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What do you like most?

Wang hospitality support is very good,I called many times after office, they have given support, staff is very supportive and very helpful.

What do you dislike or think could be improved?

Everything is fine as of now, in future if any kind of technical issue is coming will inform you,currenlty software is working fine.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 15, 2022

Mobile Access by ASSA ABLOY Global Solutions Review: Seamless service

IT Manager from Luxury Hotels in Bujra (India)

Recommend 10/10
Full blue star
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What do you like most?

The lock opens very quickly using the mobile key, We are using the service since 2020 but haven't faced any major issues which was the best part of it, it is a unique and advanced feature of unlocking the...

What do you dislike or think could be improved?

The lock opens very quickly, just one thing that needs to improve is when we open the lock it does not show in App that it has been successfully opened, Otherwise it is perfect. Thanks

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 15, 2022

Mobile Access by ASSA ABLOY Global Solutions Review: We've had a great experience with Mobile key

Sr. Cluster iT Executive from Luxury Hotels in Dehradun (India)

Recommend 10/10
Full blue star
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What do you like most?

We have had a great experience with Mobile Key, the Mobile Key we have used so far is fine. and hope that it will be better in the future

What do you dislike or think could be improved?

The connectivity of the MI server to the local server should be fast, so that the guest can get the mobile key as soon as possible.

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

November 15, 2022

Mobile Access by ASSA ABLOY Global Solutions Review: Excellent Support and Great Service, Kuddos to Savio

Asst Manager IT from Hostels in Chennai (India)

Recommend 10/10
Full blue star
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What do you like most?

Immediate support provided every time whenever we required any assistance, even on Sunday's support is provided by assa-abloy-global-solutions staff , staff is Very cool and polite and knowledgeable and ...

What do you dislike or think could be improved?

good as of now, no improvement required, though assa-abloy-global-solutions can focus to have one dedicated toll free number to call as most the multinational companies are having toll free extension to c...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 12, 2022

Mobile Access by ASSA ABLOY Global Solutions Review: High quality of safety and good design

Associate Director Loss Prevention from Luxury Hotels in Pune (India)

Recommend 10/10
Full blue star
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What do you like most?

As a hotelier I felt that this the best quality product and high standards of safety this product has .

What do you dislike or think could be improved?

1. Some accessories are very frangible i.e. Pinkey of safes which usually broken frequently while using it. 2. I felt the products and accessories are bit expensive. 3. In India you should have more servi...

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
n/a

November 11, 2022

Mobile Access by ASSA ABLOY Global Solutions Review: Assa Abloy VingCard

Jr. IT Manager from Branded Hotels in Pune (India)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

VingCard is a very easy to use key card acess solution and has a very user friendly interface. The support provided and technical assistance is excellent. Special thanks to Mr. Yogesh kadam and Mr. Utpal ...

What do you dislike or think could be improved?

Promotion and offers need to included for existing customers and update on new products and technologies covered by Asa Abloy

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)

Recent News & Content

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Resources & reports

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Popular Mobile Access by ASSA ABLOY Global Solutions Integrations

View all (95 ASSA ABLOY Global Solutions Integrations)