Ratings Snapshot
94%
Recommend
#1
Popularity index
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Mobile Access by ASSA ABLOY Global Solutions has fewer than 10 reviews in the past 6-months.
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Ranked #1 out of 30 in Mobile Key & Keyless Entry
Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer support
4.5/5
Verified Customer Support
ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Mobile Access by ASSA ABLOY Global Solutions Overview
Mobile Access by ASSA ABLOY Global Solutions Overview
ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...
About ASSA ABLOY Global Solutions View website
Founded in 1979 | Headquarters in Sweden | 4259 employeesThe global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...
Other Products by ASSA ABLOY Global Solutions
1/13
Integrates with
- Guest Room Tablets
- Mobile Key & Keyless Entry
- Property Management Systems
Need a custom integration?
What customers love about Mobile Access by ASSA ABLOY Global Solutions
94% recommend
Multiproperty Systems Manager from Branded in Panamá (Panama)
Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...
General Manager from Branded in Blankenfelde-Mahlow (Germany)
The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...
IT Manager from Branded in Harlington (United Kingdom)
This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
ASSA is the world leader in locks and door technology, known for quality. Their team has been wonderful to work with as we deploy their integrated SDK as a part of our platform, enabling our system to provide guests with fully streamlined room and common area access.
by Hannah Scott (INTELITY) on November 13, 2020
See more answers (1)
Question:
What differentiates this product or service from the competition?
Answer:
The ASSA team deeply understands the check-in and entry process as well as the hardware that powers these processes. That expertise differentiates them in the market and INTELITY recommends them to customers globally.
by Hannah Scott (INTELITY) on November 13, 2020
See more answers (1)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Their locks are top quality, they have a lot of strength in the market, and their security is very good. They're also definitely innovating and looking for ways to keep evolving, which is important.
by Hannah Scott (INTELITY) on November 13, 2020
See more answers (1)
Recommended by
Hannah Scott
Content Marketing Manager @ INTELITY
Hannah Scott
Content Marketing Manager @ INTELITY
Features
- Guest Management Dashboard
- Whitelabel Capability
- Notifications
- Multi-Property Management
- Keyless Entry
- Remote Checkin
- Mobile App
- Access Management Solution (Server Based)
- Access Management (Cloud Based)
- Door Hardware and Locks
Want to go behind the scenes and see how Mobile Access by ASSA ABLOY Global Solutions works?
Clients & references
References & testimonials
ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.
We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States
- Turkey
- Panama
- United Arab Emirates
- Netherlands
- Canada
- China
- Germany
Likelihood to Recommend
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Declining share of voice
This vendor has fewer recent reviews than average compared to other top Mobile Key & Keyless Entry providers. It is advised that you ask for recent references before proceeding.
Dec 07, 2020
Mobile Access by ASSA ABLOY Global Solutions Review: Assa Abloy Provides Us A Seamless Solution
CIO from Branded in Brandon (Canada)
Recommend
10/10
What do you like most?
We installed RFID at all of our independent hotels, and the Mobile Access at our branded hotels. - System is always up, rarely have an issue with downtime thanks to installation standards which often in...
What do you dislike or think could be improved?
The Visionline software can be challenging to use for new employees that don't get the benefit of install time training. PC hardware sourced for installations by Assa Abloy usually does not have sufficie...
Customer support
4.5
Ease of Use
4
Value for money
4.5
Implementation
5
Nov 19, 2020
Mobile Access by ASSA ABLOY Global Solutions Review: Smart Studios Mobile Access
Project Manager from Other in Carcavelos (Portugal)
Recommend
8/10
What do you like most?
Very easy to manage Easy to control access avoids having to be physically in places to give residents access to the studio Safe for our customers and the company
What do you dislike or think could be improved?
recently the application asks for data connection to work which has created some situations of non-access and client complains Review this situation
Customer support
4
Ease of Use
4
Value for money
4
Implementation
4
Nov 16, 2020
Mobile Access by ASSA ABLOY Global Solutions Review: Director of Finance / 1st Assistant General Manager
Director of Finance from Bed & Breakfast in Yerevan (Armenia)
Recommend
9/10
What do you like most?
1. Communication skills 2. readiness of listening, checking and solving the issues 3. obvious improvement during this perios 4. implementation of the new technologies 5. Kind understanding and support...
What do you dislike or think could be improved?
They can have mandatory check list in their hand during the monthly visit (the same points which they are mentioning in the act) and check according to that the building, in order not to have some missed ...
Customer support
5
Ease of Use
5
Value for money
4
Implementation
5
Nov 11, 2020
Mobile Access by ASSA ABLOY Global Solutions Review: Stable system
Assistant Manager from Branded in Wuxi Shi (China)
Recommend
10/10
What do you like most?
• The system is very stable and there are no mistakes in my impression. • All functions are in line with actual operations.
What do you dislike or think could be improved?
• I would like to have some reporting capabilities, like usage, device status, etc. • With Bluetooth, the device should be able to feedback more information.
Customer support
5
Ease of Use
5
Value for money
5
Implementation
5
Nov 11, 2020
Mobile Access by ASSA ABLOY Global Solutions Review: Quickly response and good services
Asst.Multi-Property IT Manager from Branded in (China)
Recommend
10/10
What do you like most?
Quickly response and good services. We very satisfy with local service on time.
What do you dislike or think could be improved?
If engineer have good English to server our foreign manager that will be great.
Customer support
5
Ease of Use
5
Value for money
5
Implementation
5
Nov 06, 2020
Mobile Access by ASSA ABLOY Global Solutions Review: Greater Mobile Key Solution Vendor
Mutil-Property iT Manager from City Center in (China)
Recommend
10/10
What do you like most?
ASSA ABLOY Global Solutions provides Professional technical engineer, Efficient project management, Satisfactory systems working, Stable systems internet connection, Reasonable project implementation.
What do you dislike or think could be improved?
) I think ASSA ABLOY Global Solutions do the great job for mobile key implementation, that’s better if speed up the mobile key sent to our guest client.
Customer support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)
Monthly service fee
Recent News & Content
Recent articles
How to Select Hotel Door Locks for Your Property
4 months ago
Hotel Star Ratings : What Do They Mean?
1 year ago
Resources & reports
ASSA ABLOY Global Solutions doesn’t have any free e-books or reports available
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Owner from Boutique in Campbell (United States)
- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...