Screen Pilot
Ratings Snapshot
94%
Recommend
#1
Popularity index
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #1 out of 32 in Mobile Key & Keyless Entry
Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.5/5
Verified Customer Support
ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Mobile Access by ASSA ABLOY Global Solutions Overview
Mobile Access by ASSA ABLOY Global Solutions Overview
ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...
About ASSA ABLOY Global Solutions View website
Founded in 1979 | Headquarters in Sweden | 4259 employeesThe global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...
Other Products by ASSA ABLOY Global Solutions
1/12
Integrates with
- Booking Engine
- Channel Managers
- Mobile Key & Keyless Entry
Need a custom integration?
What customers love about Mobile Access by ASSA ABLOY Global Solutions
94% recommend
Multiproperty Systems Manager from Branded in Panamá (Panama)
Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...
General Manager from Branded in Blankenfelde-Mahlow (Germany)
The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...
IT Manager from Branded in Harlington (United Kingdom)
This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
ASSA is the world leader in locks and door technology, known for quality. Their team has been wonderful to work with as we deploy their integrated SDK as a part of our platform, enabling our system to provide guests with fully streamlined room and common area access.
by Hannah Scott (INTELITY) on November 13, 2020
See more answers (1)
Question:
What differentiates this product or service from the competition?
Answer:
The ASSA team deeply understands the check-in and entry process as well as the hardware that powers these processes. That expertise differentiates them in the market and INTELITY recommends them to customers globally.
by Hannah Scott (INTELITY) on November 13, 2020
See more answers (1)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Their locks are top quality, they have a lot of strength in the market, and their security is very good. They're also definitely innovating and looking for ways to keep evolving, which is important.
by Hannah Scott (INTELITY) on November 13, 2020
See more answers (1)
Recommended by
Hannah Scott
Content Marketing Manager @ INTELITY
Hannah Scott
Content Marketing Manager @ INTELITY
Features
- Guest Management Dashboard
- Whitelabel Capability
- Notifications
- Multi-Property Management
- Keyless Entry
- Remote Checkin
- Mobile App
- Access Management Solution (Server Based)
- Access Management (Cloud Based)
- Door Hardware and Locks
Want to go behind the scenes and see how Mobile Access by ASSA ABLOY Global Solutions works?
Clients & references
References & testimonials
ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.
We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States
- United Arab Emirates
- Turkey
- Netherlands
- Panama
- Romania
- Canada
- China
Likelihood to Recommend
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October 15, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Bjorn Willemse understands a Hotelier needs post Covid
EAM from Branded in Rotterdam (Netherlands)
Recommend
10/10
What do you like most?
- Flawless RFID technology allowing guests to open the door with only their cell phone - Fantastic ability to program locks and keys how you need them to operate - Flexibility with installation terms in...
What do you dislike or think could be improved?
- Cost of RFID cards compared the classic magnetic ones - Indication lighting on the locks of staff/back of house doors
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
October 12, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: World class solution for current living situation !
IT Manager from Branded in Dubai (United Arab Emirates)
Recommend
8/10
What do you like most?
Architecture is excellent and easily implantable. Solution very much required for current living and social distancing. Guest can use their own phones as keys.
What do you dislike or think could be improved?
Should support all type of phones and in case of additional digital keys required the creation and distribution should be seamlessly to avoid loss of time and hassles.
Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5
October 06, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Mobile Keys
IT support from Hostel in (Hong Kong)
Recommend
8/10
What do you like most?
user friendly /easy control / support NFC function not only BLE, / support contact Local Support should be applied at different levels, 7x24x4 on-site, not only Working days/hours.
What do you dislike or think could be improved?
about security and should support NFC function not only BLE, unlike download APPs for connection of Mobile Key. Local Support should be applied at different levels, 7x24x4 on-site, not only Working d...
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
September 29, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Great solution!
Director of Rooms Operations from City Center in București (Romania)
Recommend
8/10
What do you like most?
- Easy to use, swift access to designated areas - Solved demagnetization issues we had with previous cards - Flexible and safe encoding system
What do you dislike or think could be improved?
It is a recent solution implemented and we are still adjusting to it. Did not find yet things we should address.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
September 15, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: One of the best customer service
Marketing Communications Manager from Branded in Al Khobar (Saudi Arabia)
Recommend
10/10
What do you like most?
best customer service and the best solution specially during this pandemic. Our guests are enjoying this service since the start of this year.
What do you dislike or think could be improved?
I believe its already a great service and a great solution to go keyless. We are experiencing it and guests are enjoying it
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
September 13, 2021
Mobile Access by ASSA ABLOY Global Solutions Review: Smooth, Easy and Great service
Director of Revenue Management from Branded in 大阪市 (Japan)
Recommend
10/10
What do you like most?
The installation of the software is seamless. There are great follow up and service when the hotel has any questions. 100% recommend.
What do you dislike or think could be improved?
Everything is perfect. There is no trouble at all and helped hotel to provide a great experience for the guest.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)
Monthly service fee
Recent News & Content
Recent articles
How to Select Hotel Door Locks for Your Property
7 months ago
Hotel Star Ratings : What Do They Mean?
1 year ago
Resources & reports
ASSA ABLOY Global Solutions doesn’t have any free e-books or reports available
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Owner from Boutique in Campbell (United States)
- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...