Mobile Access by ASSA ABLOY Global Solutions

Ranked 1st (out of 30) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for...

Ratings Snapshot

Certificate of Excellence
Read 62 reviews
94%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Mobile Access by ASSA ABLOY Global Solutions has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 30 in Mobile Key & Keyless Entry

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer support
4.5/5
Verified Customer Support

ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Mobile Access by ASSA ABLOY Global Solutions Overview

Mobile Access by ASSA ABLOY Global Solutions Overview

ASSA ABLOY Global Solutions Mobile Access provides advanced security for hotels and augments the stay experience for today’s tech-savvy guests. Operating with secure Seos technology, Mobile Access allocates guestrooms and generates encrypted digital keys over a secure channel. This allows users to bypass the front desk and access their assigned guestrooms via their personal smart phones and ...

About ASSA ABLOY Global Solutions View website

Founded in 1979 | Headquarters in Sweden | 4259 employees

The global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...

Other Products by ASSA ABLOY Global Solutions

Integrates with

  • Guest Room Tablets
  • Mobile Key & Keyless Entry
  • Property Management Systems
Browse integrations (54 verified)

What customers love about Mobile Access by ASSA ABLOY Global Solutions

Like 94% recommend

Owner from Boutique in Campbell (United States)

- Remote access to the property using mobile phones. - Same system used across 4 buildings give easy access for maintenance - Digital system more efficient than dealing with physical keys - Has cut down management tim...

Multiproperty Systems Manager from Branded in Panamá (Panama)

Undoubtedly Vision Online has a large number of functions that fit specifically to our type of business and puts the detail in each of our needs with customer. (translated from Spanish) Original: Sin duda Vision Onlin...

General Manager from Branded in Blankenfelde-Mahlow (Germany)

The Mobile key integration for our hotels with ASSA Hospitality was easy for our partner Roomserve.nl Advice to others: Hardware (ASSA) is one thing, and an easy choice. Finding a good certified software vendor (we ...

IT Manager from Branded in Harlington (United Kingdom)

This is my first experience with keyless entry systems and after having worked with the system daily for over 6 months now it is great. Most importantly it is also very secure (we are part of safe hotels organization an...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

ASSA is the world leader in locks and door technology, known for quality. Their team has been wonderful to work with as we deploy their integrated SDK as a part of our platform, enabling our system to provide guests with fully streamlined room and common area access.

by Hannah Scott (INTELITY) on November 13, 2020

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

The ASSA team deeply understands the check-in and entry process as well as the hardware that powers these processes. That expertise differentiates them in the market and INTELITY recommends them to customers globally.

by Hannah Scott (INTELITY) on November 13, 2020

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Their locks are top quality, they have a lot of strength in the market, and their security is very good. They're also definitely innovating and looking for ways to keep evolving, which is important.

by Hannah Scott (INTELITY) on November 13, 2020

See more answers (1)
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Features

  • Guest Management Dashboard
  • Whitelabel Capability
  • Notifications
  • Multi-Property Management
  • Keyless Entry
  • Remote Checkin
  • Mobile App
  • Access Management Solution (Server Based)
  • Access Management (Cloud Based)
  • Door Hardware and Locks

Want to go behind the scenes and see how Mobile Access by ASSA ABLOY Global Solutions works?

Clients & references

References & testimonials

Testimonial avatar
ASSA ABLOY Hospitality’s solutions have been at the forefront of the industry for years, allowing hoteliers to create innovative experiences while utilizing the latest technologies.
Paul Bullock Chief Engineer at the Crowne Plaza Hunter Valley
Testimonial avatar
We chose ASSA ABLOY Hospitality’s Mobile Access and other innovative solutions because we are confident that these technologies will satisfy our guests’ need for quicker access and the latest in h...
Diogo Tamen Technical Services, Maintenance and Conservation at the Pestana Hotel Group

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Turkey
  • Panama
  • United Arab Emirates
  • Netherlands
  • Canada
  • China
  • Germany

62 Verified ASSA ABLOY Global Solutions Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Mobile Key & Keyless Entry providers. It is advised that you ask for recent references before proceeding.

Dec 07, 2020

Mobile Access by ASSA ABLOY Global Solutions Review: Assa Abloy Provides Us A Seamless Solution

CIO from Branded in Brandon (Canada)

Recommend 10/10
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What do you like most?

We installed RFID at all of our independent hotels, and the Mobile Access at our branded hotels. - System is always up, rarely have an issue with downtime thanks to installation standards which often in...

What do you dislike or think could be improved?

The Visionline software can be challenging to use for new employees that don't get the benefit of install time training. PC hardware sourced for installations by Assa Abloy usually does not have sufficie...

Customer support
4.5
Ease of Use
4
Value for money
4.5
Implementation
5

Nov 19, 2020

Mobile Access by ASSA ABLOY Global Solutions Review: Smart Studios Mobile Access

Project Manager from Other in Carcavelos (Portugal)

Recommend 8/10
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What do you like most?

Very easy to manage Easy to control access avoids having to be physically in places to give residents access to the studio Safe for our customers and the company

What do you dislike or think could be improved?

recently the application asks for data connection to work which has created some situations of non-access and client complains Review this situation

Customer support
4
Ease of Use
4
Value for money
4
Implementation
4

Nov 16, 2020

Mobile Access by ASSA ABLOY Global Solutions Review: Director of Finance / 1st Assistant General Manager

Director of Finance from Bed & Breakfast in Yerevan (Armenia)

Recommend 9/10
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What do you like most?

1. Communication skills 2. readiness of listening, checking and solving the issues 3. obvious improvement during this perios 4. implementation of the new technologies 5. Kind understanding and support...

What do you dislike or think could be improved?

They can have mandatory check list in their hand during the monthly visit (the same points which they are mentioning in the act) and check according to that the building, in order not to have some missed ...

Customer support
5
Ease of Use
5
Value for money
4
Implementation
5

Nov 11, 2020

Mobile Access by ASSA ABLOY Global Solutions Review: Stable system

Assistant Manager from Branded in Wuxi Shi (China)

Recommend 10/10
Full blue star
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What do you like most?

• The system is very stable and there are no mistakes in my impression. • All functions are in line with actual operations.

What do you dislike or think could be improved?

• I would like to have some reporting capabilities, like usage, device status, etc. • With Bluetooth, the device should be able to feedback more information.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Nov 11, 2020

Mobile Access by ASSA ABLOY Global Solutions Review: Quickly response and good services

Asst.Multi-Property IT Manager from Branded in (China)

Recommend 10/10
Full blue star
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What do you like most?

Quickly response and good services. We very satisfy with local service on time.

What do you dislike or think could be improved?

If engineer have good English to server our foreign manager that will be great.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Nov 06, 2020

Mobile Access by ASSA ABLOY Global Solutions Review: Greater Mobile Key Solution Vendor

Mutil-Property iT Manager from City Center in (China)

Recommend 10/10
Full blue star
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What do you like most?

ASSA ABLOY Global Solutions provides Professional technical engineer, Efficient project management, Satisfactory systems working, Stable systems internet connection, Reasonable project implementation.

What do you dislike or think could be improved?

) I think ASSA ABLOY Global Solutions do the great job for mobile key implementation, that’s better if speed up the mobile key sent to our guest client.

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

One time upfront purchase (flat rate)
One time upfront purchase (per room)
Implementation fee
Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

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ASSA ABLOY Global Solutions doesn’t have any free e-books or reports available

Popular Mobile Access by ASSA ABLOY Global Solutions Integrations

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