Lynx

5.0 (9 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
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Smart TV, Smart Locks, and Unified Dashboard​​. All-in-one Solution for Property Automation

More than 50% of Lynx Automation’s reviews come from United States of America.

What is Lynx Automation?

Founded in 2017 | Headquarters in Sacramento (United States) | 11 employees
Lynx is a comprehensive property management automation system designed to streamline operations and enhance guest experiences. The platform integrates with over 300 smart devices across various categories like locks, thermostats, lights, and sensors, all managed through a single dashboard and API. Property managers can use Lynx to automate tasks such as setting room temperatures, managing occupancy, and enabling contactless self-check-in. This system increases efficiency by offering automated messaging, real-time task updates, and workflow automation, which can reduce operating costs by up to 30%. Additionally, Lynx aids in revenue growth by automating gap day management and monetizing early check-in/check-out processes. The user-friendly interface eliminates the need for guests to download additional apps, ensuring smooth adoption and enhancing overall guest satisfaction.

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Capabilities

Smart TV Automation

Keyless Contactless Check-in/out

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Features

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Lynx Automation Reviews Summary

5.0
Excellent
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.2/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Lynx is the #10 most trending product in the Hotel Keyless Entry Systems category (out of 41) and the #469 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Lynx Automation’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Lynx Automation Pricing

Pricing Available By Request

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Compare Lynx Automation to Top Alternatives

Openkey.co
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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

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Lynx Automation Reviews

Hotelier Rating

Excellent
8
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • Small (2)
  • Medium (2)
  • Large (1)
  • X-Large (4)

Country

  • United States of America
    United States of America
    (9)

Region

  • North America
    North America
    (9)
10

Lynx is the best contactless check-in software. Very knowledgeable support team.

Owner from 200 to 499 room City Center Hotel in Kihei (United States of America)

Verified
1 months ago
Lynx product is very reliable and I have 0 check-in issues with guests. Support is responsive and very knowledgeable. Lynx is swift in implementing new features. Recently they have added Smart TV which is awesome.
Country United States of America
Owner
X-Large Hotel
10

Smart Lock Automatic Code Programming

Owner from 10 to 24 room Luxury Hotel in Murfreesboro (United States of America)

Verified
2 years ago
I'm a vacation rental cabin owner and use automation to simplify my processes for running that business. Lynx Automation has made lock code programming for guests a breeze now. If there is a last minute booking I know that Lynx will have the guest code programmed for me where in the past I miss the booking notification if it was late in the...
Country United States of America
Owner
Small Hotel
10

Lynx has saved us money and time!

Property Manager from 200 to 499 room Branded Hotel in South Lake Tahoe (United States of America)

Verified
2 years ago
Friendly and responsive customer service. Easy web interface to use. Reliable technology that activates codes quickly. Easy to read lock logs to see what has been going on in our homes.
Country United States of America
Property Manager
X-Large Hotel
10

Lynx has saved us, again!

Guest Services Manager from 200 to 499 room Boutique in Rancho Mirage (United States of America)

Verified
2 years ago
Before Lynx, we wasted so much time running around locking and unlocking properties, making new keys, rekeying locks, addressing lock outs and lost keys. Installing Lynx at all of our homes has saved us more time and more money that we can even calculate. Having remote access to our properties is a lifesaver to both us and our guests. W...
Country United States of America
Guest Services Manager
X-Large Hotel
10

Amazing system with great support!

Head of Operations from 25-49 room Bed & Breakfast & Inn in New Orleans (United States of America)

Verified
2 years ago
Lynx has been an absolute pleasure to work with and myself and our company are very happy with the support and services that they provide! They made the transition from our previous mobile key system seamless and worked with us closely to ensure our employees and our guests weren't inconvenienced. Highly recommend them!
Country United States of America
Head of Operations
Medium Hotel
10

game changer

[object InputEvent] from 10 to 24 room Bed & Breakfast & Inn in Vashon (United States of America)

Verified
2 years ago
It's easy to use and pretty intuitive. A small crew of people work here and they are all nice to work with. Very responsive chat support and to me, that's everything. My hubs were not programmed to my locks before they arrived as I was transferring over from vera so I did all the installation myself one by one. Every call I made was answer...
Country United States of America
[object InputEvent]
Small Hotel
10

5 Stars

Property Care Specialist from 25-49 room Resort in Indian Shores (United States of America)

Verified
2 years ago
I appreciate how they are always responsive and solve my problems. I am new to vacation rentals and they have helped me understand how the system works.
Country United States of America
Property Care Specialist
Medium Hotel
0

Horrible customer service and practices

Owner from 200 to 499 room Bed & Breakfast & Inn in Naples (United States of America)

Verified
2 years ago
Lynx completely removes your ability to change any settings. They won't give you the master code. If they do, they will change it right after so that you cannot reprogram your hardware. They lied to get me to sign up. After signing up and accepting my order, they advised that the locks they told me were available are never kept in stock, th...
Country United States of America
Owner
X-Large Hotel
10

Lynx is great!

Director from 100 to 199 room Branded Hotel in Sarasota (United States of America)

Verified
2 years ago
Lynx connects well with our software and it makes very easy for our staff to operate their program. It works!
Country United States of America
Director
Large Hotel
  • 1

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Support

Unverified

Lynx Automation has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

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Recommended

100%

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