Neobookings

4.9 (36 REVIEWS)

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80 out of 100
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Neobookings

4.9 (36 REVIEWS)

Ranked 12 (out of 141) in Booking Engine

The optimal blend of booking engine and channel manager, offering technology, elegance, intelligence, and agility for hotels aiming to shine. With over 22 years of experience, we ensure your success in the hospitality industry.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Neobookings’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Neobookings for its all-in-one booking engine and continuous improvements that drive increased direct bookings and revenue. Users praise its flexibility, personalized solutions, and effective digital campaigns. The intuitive CMS and robust support significantly improve operational efficiency. Some areas for growth include better CMS usability for unprepared users and the introduction of a comprehensive loyalty program.

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OD Hotels, Vibra Hotels, Concept Hotel Group & 36 others

Read their reviews

Support

Supportive

Hoteliers often highlight the effectiveness of Neobookings' customer support in their feedback. They appreciate the availability of support through various channels like chat, phone, or email and have noted the prompt responsiveness in addressing issues. Hoteliers commend the expertise of the support staff, who are seen as knowledgeable and effective in resolving problems. Additionally, the support provided during onboarding has been beneficial in easing setup and training for new users. Resources such as FAQs, tutorials, and documentation are generally found to be helpful by the hoteliers.

Sudirector

6.9224601763829 months ago

Verified

... Very professional and well-maintained booking engine, super effective technical support, top website design, and wonderful human team. We are delighted to work with Neobookings, for us it is an ...

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Sudirector

6.9224601767081 months ago

Verified

... Very professional and well-maintained booking engine, super effective technical support, top website design, and wonderful human team. We are delighted to work with Neobookings, for us it is an ...

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Sudirector

6.9224601769515 months ago

Verified

... Very satisfied to work with Neobookingss! I wish all companies worked the same as them! An example to follow! ...

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Reservas

6.9224601771838 months ago

Verified

... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...

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Reservas

6.9224601774294 months ago

Verified

... Neobookings Commitment ...

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Reservas

6.9224601776956 months ago

Verified

... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...

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Reservas

6.9224601778622 months ago

Verified

... Neobookings Commitment ...

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Reservas

6.9224601780048 months ago

Verified

... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...

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Ecommerce

6.9224601781903 months ago

Verified

... The usability is very intuitive and yet it has great complexity in the configuration that allows us to put on sale almost any option that we want to make available to our guests. They are always attentive to improvements and resolve ...

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Gerente Hotel Marfil

6.8902021139132 months ago

Verified

... My relationship with this company goes back to its origins, I like its quality of service, its professionalism, its closeness and, the fact that it is a local company, from the island and being able to treat them ...

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Gerente Hotel Marfil

6.8902021141689 months ago

Verified

... Difficult to indicate, I always learn from them, from their being up to date and it is difficult for me to think of something along those lines. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6.8256859852912 months ago

Verified

... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6.8256859854454 months ago

Verified

... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6.8256859856086 months ago

Verified

... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6.8256859857463 months ago

Verified

... I have been working with them for 7 years now and they improve every day. With them everything is simple and practical. I recommend them 100%. ...

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IT Manager

6.825685985874 months ago

Verified

... Many possibilities when configuring rates, easy-to-use engine for the client. Their technical and commercial team is very close and friendly and always eager to collaborate. ...

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IT Manager

6.825685986004 months ago

Verified

... Many possibilities when configuring rates, easy-to-use engine for the client. Their technical and commercial team is very close and friendly and always eager to collaborate. ...

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Director

6.7611698571065 months ago

Verified

... The best ...

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PROPERTY MANAGER & OWNER

6.7611698572323 months ago

Verified

... Professionalism of the human team. Whatever is asked of them, they do it or do whatever it takes to satisfy you. They allow me to have my own web design and integrate it into their Booking Engine, ...

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PROPERTY MANAGER & OWNER

6.76116985736 months ago

Verified

... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...

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PROPERTY MANAGER & OWNER

6.7611698574895 months ago

Verified

... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...

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PROPERTY MANAGER & OWNER

6.761169857618 months ago

Verified

... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...

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PROPERTY MANAGER & OWNER

6.7611698577431 months ago

Verified

... Professionalism of the human team. Whatever is asked of them, they do it or do whatever it takes to satisfy you. They allow me to have my own web design and integrate it into their Booking Engine, ...

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CMO

6.7289117933669 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6.728911793492 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6.7289117936178 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet ...

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CMO

6.7289117937429 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet and collaborate with you), agility, innovation ( always open to opening paths that have a path in the future) and closeness (it is an open, accessible and direct ...

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CMO

6.7289117938665 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6.7289117939945 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6.7289117941342 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6.7289117942608 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6.7289117943892 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet and collaborate with you), agility, innovation ( always ...

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CMO

6.7289117945143 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6.7289117946386 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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Reservas

6.6643956657333 months ago

Verified

... It has easy use of the system and fast support service. Any incident is resolved in a few days and that is important in a reservation center. ...

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Reservas

6.6643956658714 months ago

Verified

... It has easy use of the system and fast support service. Any incident is resolved in a few days and that is important in a reservation center. ...

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E-commerce Manager

6.6643956660017 months ago

Verified

... The Neobookings engine is 100% versatile and intuitive, a highly recommended tool that adapts to the needs of your establishment, ideal for increasing direct reservations from your website. But without a doubt what I like most is the support ...

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E-commerce Manager

6.664395666132 months ago

Verified

... The Neobookings engine is 100% versatile and intuitive, a highly recommended tool that adapts to the needs of your establishment, ideal for increasing direct reservations from your website. But ...

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propietario

6.6321376017454 months ago

Verified

... The product must evolve in response to availability, it must always give a result that is closest to the requests of potential guests. ...

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Manager

6.6321376018754 months ago

Verified

... In three words: Professionalism, close treatment and versatility ...

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Manager

6.632137602006 months ago

Verified

... In three words: Professionalism, close treatment and versatility ...

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Manager

6.6321376021352 months ago

Verified

... The web design would make it easier to change it every year because it is the presentation of the hotel brand and where there is the most traffic from our frequent clients. ...

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CEO

5.6321376022633 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...

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CEO

5.632137602394 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests that we make as clients, it stands out in the market for its exquisite ...

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CEO

5.6321376025239 months ago

Verified

... To say the least, there is always something to improve, it is the time to get the projects out. It's probably more the feeling as a customer of wanting things immediately. Because what is certain is ...

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CEO

5.6321376026531 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...

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CEO

5.6321376027916 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...

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Online Sales Manager

5.6321376029327 months ago

Verified

... Technology, Professionalism and Closeness ...

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Online Sales Manager

5.6321376030709 months ago

Verified

... Technology, Professionalism and Closeness ...

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Online Sales Manager

5.6321376031993 months ago

Verified

... Very complete and intuitive tool so its use is very simple. Professionalism and speed to resolve doubts and incidents. Closeness in treatment. ...

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Online Sales Manager

5.6321376033285 months ago

Verified

... Technology, Professionalism and Closeness ...

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DIRECTOR GENERAL

5.6321376034554 months ago

Verified

... Powerful booking engine (booking engine) with a simple back office, an intuitive CMS that allows you to have an always updated website and that offers a digital strategy that makes sense. It has a good support team with a very efficient ...

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General Manager

5.5998795390759 months ago

Verified

... Good professionals ...

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General Manager

5.5998795392006 months ago

Verified

... Good professionals ...

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Ecommerce

5.599879539322 months ago

Verified

... Their determination to improve day by day and adapt to needs makes it very difficult to detect weak points. If they detect them, their greatest effort is to solve them. ...

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Ecommerce

5.5998795394467 months ago

Verified

... Their determination to improve day by day and adapt to needs makes it very difficult to detect weak points. If they detect them, their greatest effort is to solve them. ...

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CEO

5.5998795395684 months ago

Verified

... They are growing very fast, and that can make them lose their essence. It is important that they maintain what makes them different. Closeness and professionalism in dealing with customers. ...

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CEO

5.5998795396901 months ago

Verified

... They are growing very fast, and that can make them lose their essence. It is important that they maintain what makes them different. Closeness and professionalism in dealing with customers. ...

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Director de Hotel

5.5998795398312 months ago

Verified

... Neobookings has turned out to be the key piece of our ecosystem, due to the support, knowledge, experience and closeness of its human team and the ease and resolution of its different tools. Since we redesigned our web environment with them, we have seen our direct bookings grow. The booking engine is very ...

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CEO OD Group

5.5998795399713 months ago

Verified

... Professionals, dedicated and focused on what they do, which is what makes the difference. Being consistent and having a commitment. ...

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CEO OD Group

5.5998795401075 months ago

Verified

... Professionals, dedicated and focused on what they do, which is what makes the difference. Being consistent and having a commitment. ...

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Directora comercial

5.5998795402375 months ago

Verified

... Customer service is personalized, fast and they are always there to help you upload or create any offer, no matter how strange it is. Their development team adapts to the characteristics of the ...

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Responsable de marketing

5.599879540364 months ago

Verified

... Closeness and professionalism ...

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Responsable de marketing

5.5998795404958 months ago

Verified

... Closeness and professionalism ...

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Responsable de marketing

5.5998795406175 months ago

Verified

... Powerful booking engine with enormous flexibility when it comes to meeting customer needs. Neobookings stands out for its friendly service, its numerous personalized solutions and its great ...

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CMO Alda Hotels

5.5676214762272 months ago

Verified

... As a customer, we greatly appreciate the personalized attention and advice, resolving our queries. We are especially satisfied with the improved operation of the booking engine. ...

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COMMERCIAL DIRECTOR

5.5353634118492 months ago

Verified

... Its technology is one of the most advanced in the sector, but its personal commitment makes it stand out from its competitors. ...

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Dirección

5.5353634119788 months ago

Verified

... A company that is close and attentive to detail, with the essential flexibility today and ideal for maximizing direct sales. ...

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Dirección

5.535363412108 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their flexibility and availability. Their after-sales team responds quickly when we have problems and continually suggests ...

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Dirección

5.5353634122472 months ago

Verified

... A company that is close and attentive to detail, with the essential flexibility today and ideal for maximizing direct sales. ...

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Dirección

5.5353634123764 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their ...

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Dirección

5.5353634125086 months ago

Verified

... Push us even further to continue improving and making the necessary changes to optimize sales and the functionality of the website. It might be useful to offer more training on the new tools they ...

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Dirección

5.535363412637 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their flexibility and availability. Their after-sales team responds quickly when we have problems and continually ...

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Dirección

5.5353634127658 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their ...

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director

5.1482666387011 months ago

Verified

... Significant increase in direct sales due to integrations they have developed with different platforms. Effective help desk in tracking incidents. ...