Neobookings

4.9 (36 REVIEWS)

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80 out of 100
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Neobookings

4.9 (36 REVIEWS)

Ranked 11 (out of 141) in Booking Engine

The optimal blend of booking engine and channel manager, offering technology, elegance, intelligence, and agility for hotels aiming to shine. With over 22 years of experience, we ensure your success in the hospitality industry.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Neobookings’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Neobookings for its all-in-one booking engine and continuous improvements that drive increased direct bookings and revenue. Users praise its flexibility, personalized solutions, and effective digital campaigns. The intuitive CMS and robust support significantly improve operational efficiency. Some areas for growth include better CMS usability for unprepared users and the introduction of a comprehensive loyalty program.

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OD Hotels, Vibra Hotels, Concept Hotel Group & 36 others

Read their reviews

Support

Supportive

Hoteliers often highlight the effectiveness of Neobookings' customer support in their feedback. They appreciate the availability of support through various channels like chat, phone, or email and have noted the prompt responsiveness in addressing issues. Hoteliers commend the expertise of the support staff, who are seen as knowledgeable and effective in resolving problems. Additionally, the support provided during onboarding has been beneficial in easing setup and training for new users. Resources such as FAQs, tutorials, and documentation are generally found to be helpful by the hoteliers.

Sudirector

6 months ago

Verified

... Very professional and well-maintained booking engine, super effective technical support, top website design, and wonderful human team. We are delighted to work with Neobookings, for us it is an ...

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Sudirector

6 months ago

Verified

... Very professional and well-maintained booking engine, super effective technical support, top website design, and wonderful human team. We are delighted to work with Neobookings, for us it is an ...

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Sudirector

6 months ago

Verified

... Very satisfied to work with Neobookingss! I wish all companies worked the same as them! An example to follow! ...

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Reservas

6 months ago

Verified

... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...

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Reservas

6 months ago

Verified

... Neobookings Commitment ...

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Reservas

6 months ago

Verified

... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...

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Reservas

6 months ago

Verified

... Neobookings Commitment ...

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Reservas

6 months ago

Verified

... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...

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Ecommerce

6 months ago

Verified

... The usability is very intuitive and yet it has great complexity in the configuration that allows us to put on sale almost any option that we want to make available to our guests. They are always attentive to improvements and resolve ...

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Gerente Hotel Marfil

6 months ago

Verified

... My relationship with this company goes back to its origins, I like its quality of service, its professionalism, its closeness and, the fact that it is a local company, from the island and being able to treat them ...

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Gerente Hotel Marfil

6 months ago

Verified

... Difficult to indicate, I always learn from them, from their being up to date and it is difficult for me to think of something along those lines. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6 months ago

Verified

... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6 months ago

Verified

... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6 months ago

Verified

... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...

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DIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA

6 months ago

Verified

... I have been working with them for 7 years now and they improve every day. With them everything is simple and practical. I recommend them 100%. ...

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IT Manager

6 months ago

Verified

... Many possibilities when configuring rates, easy-to-use engine for the client. Their technical and commercial team is very close and friendly and always eager to collaborate. ...

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IT Manager

6 months ago

Verified

... Many possibilities when configuring rates, easy-to-use engine for the client. Their technical and commercial team is very close and friendly and always eager to collaborate. ...

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Director

6 months ago

Verified

... The best ...

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PROPERTY MANAGER & OWNER

6 months ago

Verified

... Professionalism of the human team. Whatever is asked of them, they do it or do whatever it takes to satisfy you. They allow me to have my own web design and integrate it into their Booking Engine, ...

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PROPERTY MANAGER & OWNER

6 months ago

Verified

... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...

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PROPERTY MANAGER & OWNER

6 months ago

Verified

... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...

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PROPERTY MANAGER & OWNER

6 months ago

Verified

... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...

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PROPERTY MANAGER & OWNER

6 months ago

Verified

... Professionalism of the human team. Whatever is asked of them, they do it or do whatever it takes to satisfy you. They allow me to have my own web design and integrate it into their Booking Engine, ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet and collaborate with you), agility, innovation ( always open to opening paths that have a path in the future) and closeness (it is an open, accessible and direct ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet and collaborate with you), agility, innovation ( always ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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CMO

6 months ago

Verified

... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...

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Reservas

6 months ago

Verified

... It has easy use of the system and fast support service. Any incident is resolved in a few days and that is important in a reservation center. ...

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Reservas

6 months ago

Verified

... It has easy use of the system and fast support service. Any incident is resolved in a few days and that is important in a reservation center. ...

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E-commerce Manager

6 months ago

Verified

... The Neobookings engine is 100% versatile and intuitive, a highly recommended tool that adapts to the needs of your establishment, ideal for increasing direct reservations from your website. But without a doubt what I like most is the support ...

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E-commerce Manager

6 months ago

Verified

... The Neobookings engine is 100% versatile and intuitive, a highly recommended tool that adapts to the needs of your establishment, ideal for increasing direct reservations from your website. But ...

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propietario

6 months ago

Verified

... The product must evolve in response to availability, it must always give a result that is closest to the requests of potential guests. ...

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Manager

6 months ago

Verified

... In three words: Professionalism, close treatment and versatility ...

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Manager

6 months ago

Verified

... In three words: Professionalism, close treatment and versatility ...

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Manager

6 months ago

Verified

... The web design would make it easier to change it every year because it is the presentation of the hotel brand and where there is the most traffic from our frequent clients. ...

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CEO

5 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...

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CEO

5 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests that we make as clients, it stands out in the market for its exquisite ...

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CEO

5 months ago

Verified

... To say the least, there is always something to improve, it is the time to get the projects out. It's probably more the feeling as a customer of wanting things immediately. Because what is certain is ...

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CEO

5 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...

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CEO

5 months ago

Verified

... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...

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Online Sales Manager

5 months ago

Verified

... Technology, Professionalism and Closeness ...

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Online Sales Manager

5 months ago

Verified

... Technology, Professionalism and Closeness ...

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Online Sales Manager

5 months ago

Verified

... Very complete and intuitive tool so its use is very simple. Professionalism and speed to resolve doubts and incidents. Closeness in treatment. ...

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Online Sales Manager

5 months ago

Verified

... Technology, Professionalism and Closeness ...

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DIRECTOR GENERAL

5 months ago

Verified

... Powerful booking engine (booking engine) with a simple back office, an intuitive CMS that allows you to have an always updated website and that offers a digital strategy that makes sense. It has a good support team with a very efficient ...

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General Manager

5 months ago

Verified

... Good professionals ...

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General Manager

5 months ago

Verified

... Good professionals ...

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Ecommerce

5 months ago

Verified

... Their determination to improve day by day and adapt to needs makes it very difficult to detect weak points. If they detect them, their greatest effort is to solve them. ...

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Ecommerce

5 months ago

Verified

... Their determination to improve day by day and adapt to needs makes it very difficult to detect weak points. If they detect them, their greatest effort is to solve them. ...

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CEO

5 months ago

Verified

... They are growing very fast, and that can make them lose their essence. It is important that they maintain what makes them different. Closeness and professionalism in dealing with customers. ...

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CEO

5 months ago

Verified

... They are growing very fast, and that can make them lose their essence. It is important that they maintain what makes them different. Closeness and professionalism in dealing with customers. ...

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Director de Hotel

5 months ago

Verified

... Neobookings has turned out to be the key piece of our ecosystem, due to the support, knowledge, experience and closeness of its human team and the ease and resolution of its different tools. Since we redesigned our web environment with them, we have seen our direct bookings grow. The booking engine is very ...

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CEO OD Group

5 months ago

Verified

... Professionals, dedicated and focused on what they do, which is what makes the difference. Being consistent and having a commitment. ...

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CEO OD Group

5 months ago

Verified

... Professionals, dedicated and focused on what they do, which is what makes the difference. Being consistent and having a commitment. ...

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Directora comercial

5 months ago

Verified

... Customer service is personalized, fast and they are always there to help you upload or create any offer, no matter how strange it is. Their development team adapts to the characteristics of the ...

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Responsable de marketing

5 months ago

Verified

... Closeness and professionalism ...

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Responsable de marketing

5 months ago

Verified

... Closeness and professionalism ...

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Responsable de marketing

5 months ago

Verified

... Powerful booking engine with enormous flexibility when it comes to meeting customer needs. Neobookings stands out for its friendly service, its numerous personalized solutions and its great ...

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CMO Alda Hotels

5 months ago

Verified

... As a customer, we greatly appreciate the personalized attention and advice, resolving our queries. We are especially satisfied with the improved operation of the booking engine. ...

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COMMERCIAL DIRECTOR

5 months ago

Verified

... Its technology is one of the most advanced in the sector, but its personal commitment makes it stand out from its competitors. ...

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Dirección

5 months ago

Verified

... A company that is close and attentive to detail, with the essential flexibility today and ideal for maximizing direct sales. ...

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Dirección

5 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their flexibility and availability. Their after-sales team responds quickly when we have problems and continually suggests ...

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Dirección

5 months ago

Verified

... A company that is close and attentive to detail, with the essential flexibility today and ideal for maximizing direct sales. ...

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Dirección

5 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their ...

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Dirección

5 months ago

Verified

... Push us even further to continue improving and making the necessary changes to optimize sales and the functionality of the website. It might be useful to offer more training on the new tools they ...

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Dirección

5 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their flexibility and availability. Their after-sales team responds quickly when we have problems and continually ...

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Dirección

5 months ago

Verified

... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their ...

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director

4 months ago

Verified

... Significant increase in direct sales due to integrations they have developed with different platforms. Effective help desk in tracking incidents. ...

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Comercial & Marketing Director

3 months ago

Verified

... Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various services they provide. ...

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Comercial & Marketing Director

3 months ago

Verified

... the good thing with neobookings is that they are always open to improvement and customization. ...

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Comercial & Marketing Director

3 months ago

Verified

... Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various services they provide. ...

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Comercial & Marketing Director

3 months ago

Verified