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Neobookings
4.9 (36 REVIEWS)
Ranked 12 (out of 141) in Booking Engine
The optimal blend of booking engine and channel manager, offering technology, elegance, intelligence, and agility for hotels aiming to shine. With over 22 years of experience, we ensure your success in the hospitality industry.
98% recommended by 39 hotels
OD Hotels, Vibra Hotels, Concept Hotel Group & 36 others
Bell - AI powered product analyst
I analyzed all of Neobookings’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Neobookings for its all-in-one booking engine and continuous improvements that drive increased direct bookings and revenue. Users praise its flexibility, personalized solutions, and effective digital campaigns. The intuitive CMS and robust support significantly improve operational efficiency. Some areas for growth include better CMS usability for unprepared users and the introduction of a comprehensive loyalty program.
OD Hotels, Vibra Hotels, Concept Hotel Group & 36 others
Read their reviewsSupport
Supportive
Hoteliers often highlight the effectiveness of Neobookings' customer support in their feedback. They appreciate the availability of support through various channels like chat, phone, or email and have noted the prompt responsiveness in addressing issues. Hoteliers commend the expertise of the support staff, who are seen as knowledgeable and effective in resolving problems. Additionally, the support provided during onboarding has been beneficial in easing setup and training for new users. Resources such as FAQs, tutorials, and documentation are generally found to be helpful by the hoteliers.
Sudirector
6.9224601763829 months ago
Verified
... Very professional and well-maintained booking engine, super effective technical support, top website design, and wonderful human team. We are delighted to work with Neobookings, for us it is an ...
See full reviewSudirector
6.9224601767081 months ago
Verified
... Very professional and well-maintained booking engine, super effective technical support, top website design, and wonderful human team. We are delighted to work with Neobookings, for us it is an ...
See full reviewSudirector
6.9224601769515 months ago
Verified
... Very satisfied to work with Neobookingss! I wish all companies worked the same as them! An example to follow! ...
See full reviewReservas
6.9224601771838 months ago
Verified
... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...
See full reviewReservas
6.9224601776956 months ago
Verified
... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...
See full reviewReservas
6.9224601780048 months ago
Verified
... * Magnificent attention from the team. * The commitment assumed to work together. * The response to all queries and problems, its clarity. ...
See full reviewEcommerce
6.9224601781903 months ago
Verified
... The usability is very intuitive and yet it has great complexity in the configuration that allows us to put on sale almost any option that we want to make available to our guests. They are always attentive to improvements and resolve ...
See full reviewGerente Hotel Marfil
6.8902021139132 months ago
Verified
... My relationship with this company goes back to its origins, I like its quality of service, its professionalism, its closeness and, the fact that it is a local company, from the island and being able to treat them ...
See full reviewGerente Hotel Marfil
6.8902021141689 months ago
Verified
... Difficult to indicate, I always learn from them, from their being up to date and it is difficult for me to think of something along those lines. ...
See full reviewDIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA
6.8256859852912 months ago
Verified
... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...
See full reviewDIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA
6.8256859854454 months ago
Verified
... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...
See full reviewDIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA
6.8256859856086 months ago
Verified
... They are in charge of constantly improving their products. Since there is a lot of feedback, they already take note of their customers' opinions. ...
See full reviewDIRECTOR COSMOPOLITA HOTEL BOUTIUQE AND SPA
6.8256859857463 months ago
Verified
... I have been working with them for 7 years now and they improve every day. With them everything is simple and practical. I recommend them 100%. ...
See full reviewIT Manager
6.825685985874 months ago
Verified
... Many possibilities when configuring rates, easy-to-use engine for the client. Their technical and commercial team is very close and friendly and always eager to collaborate. ...
See full reviewIT Manager
6.825685986004 months ago
Verified
... Many possibilities when configuring rates, easy-to-use engine for the client. Their technical and commercial team is very close and friendly and always eager to collaborate. ...
See full reviewPROPERTY MANAGER & OWNER
6.7611698572323 months ago
Verified
... Professionalism of the human team. Whatever is asked of them, they do it or do whatever it takes to satisfy you. They allow me to have my own web design and integrate it into their Booking Engine, ...
See full reviewPROPERTY MANAGER & OWNER
6.76116985736 months ago
Verified
... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...
See full reviewPROPERTY MANAGER & OWNER
6.7611698574895 months ago
Verified
... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...
See full reviewPROPERTY MANAGER & OWNER
6.761169857618 months ago
Verified
... For me NeoBooking does everything well. I only miss that they had an office in Mallorca. I am very grateful for your help to my business. ...
See full reviewPROPERTY MANAGER & OWNER
6.7611698577431 months ago
Verified
... Professionalism of the human team. Whatever is asked of them, they do it or do whatever it takes to satisfy you. They allow me to have my own web design and integrate it into their Booking Engine, ...
See full reviewCMO
6.7289117933669 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewCMO
6.728911793492 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewCMO
6.7289117936178 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet ...
See full reviewCMO
6.7289117937429 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet and collaborate with you), agility, innovation ( always open to opening paths that have a path in the future) and closeness (it is an open, accessible and direct ...
See full reviewCMO
6.7289117938665 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewCMO
6.7289117939945 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewCMO
6.7289117941342 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewCMO
6.7289117942608 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewCMO
6.7289117943892 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one proposed, they bet and collaborate with you), agility, innovation ( always ...
See full reviewCMO
6.7289117945143 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewCMO
6.7289117946386 months ago
Verified
... What I would highlight most is: proactivity (they propose solutions to all the problems that arise), adaptability (even if, as a client, you decide to adopt a different solution than the one ...
See full reviewReservas
6.6643956657333 months ago
Verified
... It has easy use of the system and fast support service. Any incident is resolved in a few days and that is important in a reservation center. ...
See full reviewReservas
6.6643956658714 months ago
Verified
... It has easy use of the system and fast support service. Any incident is resolved in a few days and that is important in a reservation center. ...
See full reviewE-commerce Manager
6.6643956660017 months ago
Verified
... The Neobookings engine is 100% versatile and intuitive, a highly recommended tool that adapts to the needs of your establishment, ideal for increasing direct reservations from your website. But without a doubt what I like most is the support ...
See full reviewE-commerce Manager
6.664395666132 months ago
Verified
... The Neobookings engine is 100% versatile and intuitive, a highly recommended tool that adapts to the needs of your establishment, ideal for increasing direct reservations from your website. But ...
See full reviewpropietario
6.6321376017454 months ago
Verified
... The product must evolve in response to availability, it must always give a result that is closest to the requests of potential guests. ...
See full reviewManager
6.6321376018754 months ago
Verified
... In three words: Professionalism, close treatment and versatility ...
See full reviewManager
6.632137602006 months ago
Verified
... In three words: Professionalism, close treatment and versatility ...
See full reviewManager
6.6321376021352 months ago
Verified
... The web design would make it easier to change it every year because it is the presentation of the hotel brand and where there is the most traffic from our frequent clients. ...
See full reviewCEO
5.6321376022633 months ago
Verified
... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...
See full reviewCEO
5.632137602394 months ago
Verified
... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests that we make as clients, it stands out in the market for its exquisite ...
See full reviewCEO
5.6321376025239 months ago
Verified
... To say the least, there is always something to improve, it is the time to get the projects out. It's probably more the feeling as a customer of wanting things immediately. Because what is certain is ...
See full reviewCEO
5.6321376026531 months ago
Verified
... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...
See full reviewCEO
5.6321376027916 months ago
Verified
... Neobookings offers top-of-the-line technology that meets all our needs as a group with different hotel products. Always looking for new solutions, innovating and actively listening to the requests ...
See full reviewOnline Sales Manager
5.6321376029327 months ago
Verified
... Technology, Professionalism and Closeness ...
See full reviewOnline Sales Manager
5.6321376030709 months ago
Verified
... Technology, Professionalism and Closeness ...
See full reviewOnline Sales Manager
5.6321376031993 months ago
Verified
... Very complete and intuitive tool so its use is very simple. Professionalism and speed to resolve doubts and incidents. Closeness in treatment. ...
See full reviewOnline Sales Manager
5.6321376033285 months ago
Verified
... Technology, Professionalism and Closeness ...
See full reviewDIRECTOR GENERAL
5.6321376034554 months ago
Verified
... Powerful booking engine (booking engine) with a simple back office, an intuitive CMS that allows you to have an always updated website and that offers a digital strategy that makes sense. It has a good support team with a very efficient ...
See full reviewEcommerce
5.599879539322 months ago
Verified
... Their determination to improve day by day and adapt to needs makes it very difficult to detect weak points. If they detect them, their greatest effort is to solve them. ...
See full reviewEcommerce
5.5998795394467 months ago
Verified
... Their determination to improve day by day and adapt to needs makes it very difficult to detect weak points. If they detect them, their greatest effort is to solve them. ...
See full reviewCEO
5.5998795395684 months ago
Verified
... They are growing very fast, and that can make them lose their essence. It is important that they maintain what makes them different. Closeness and professionalism in dealing with customers. ...
See full reviewCEO
5.5998795396901 months ago
Verified
... They are growing very fast, and that can make them lose their essence. It is important that they maintain what makes them different. Closeness and professionalism in dealing with customers. ...
See full reviewDirector de Hotel
5.5998795398312 months ago
Verified
... Neobookings has turned out to be the key piece of our ecosystem, due to the support, knowledge, experience and closeness of its human team and the ease and resolution of its different tools. Since we redesigned our web environment with them, we have seen our direct bookings grow. The booking engine is very ...
See full reviewCEO OD Group
5.5998795399713 months ago
Verified
... Professionals, dedicated and focused on what they do, which is what makes the difference. Being consistent and having a commitment. ...
See full reviewCEO OD Group
5.5998795401075 months ago
Verified
... Professionals, dedicated and focused on what they do, which is what makes the difference. Being consistent and having a commitment. ...
See full reviewDirectora comercial
5.5998795402375 months ago
Verified
... Customer service is personalized, fast and they are always there to help you upload or create any offer, no matter how strange it is. Their development team adapts to the characteristics of the ...
See full reviewResponsable de marketing
5.599879540364 months ago
Verified
... Closeness and professionalism ...
See full reviewResponsable de marketing
5.5998795404958 months ago
Verified
... Closeness and professionalism ...
See full reviewResponsable de marketing
5.5998795406175 months ago
Verified
... Powerful booking engine with enormous flexibility when it comes to meeting customer needs. Neobookings stands out for its friendly service, its numerous personalized solutions and its great ...
See full reviewCMO Alda Hotels
5.5676214762272 months ago
Verified
... As a customer, we greatly appreciate the personalized attention and advice, resolving our queries. We are especially satisfied with the improved operation of the booking engine. ...
See full reviewCOMMERCIAL DIRECTOR
5.5353634118492 months ago
Verified
... Its technology is one of the most advanced in the sector, but its personal commitment makes it stand out from its competitors. ...
See full reviewDirección
5.5353634119788 months ago
Verified
... A company that is close and attentive to detail, with the essential flexibility today and ideal for maximizing direct sales. ...
See full reviewDirección
5.535363412108 months ago
Verified
... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their flexibility and availability. Their after-sales team responds quickly when we have problems and continually suggests ...
See full reviewDirección
5.5353634122472 months ago
Verified
... A company that is close and attentive to detail, with the essential flexibility today and ideal for maximizing direct sales. ...
See full reviewDirección
5.5353634123764 months ago
Verified
... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their ...
See full reviewDirección
5.5353634125086 months ago
Verified
... Push us even further to continue improving and making the necessary changes to optimize sales and the functionality of the website. It might be useful to offer more training on the new tools they ...
See full reviewDirección
5.535363412637 months ago
Verified
... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their flexibility and availability. Their after-sales team responds quickly when we have problems and continually ...
See full reviewDirección
5.5353634127658 months ago
Verified
... As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their ...
See full review