Ratings Snapshot
92%
Recommend
#15
Popularity index
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #15 out of 118 in Booking Engine
Ease of Use
4.5/5
ROI
4.7/5
Implementation
4.4/5
Customer Support
4.6/5
Verified Customer Support
Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Vertical Booking (Booking Engine) Overview
Vertical Booking (Booking Engine) Overview
Vertical Booking offers a booking engine that is outstanding in terms of conversion, i.e. the percentage of visitors to a website that complete the reservations process.
About Vertical Booking View website
Founded in 1999 | Headquarters in Bergamo Italy | 28 employeesA very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...
Other Products by Vertical Booking
1/4
Integrates with
- Hotel Management Software
- Direct Booking Tools
- Revenue Management Systems
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What customers love about Vertical Booking (Booking Engine)
92% recommend
Booking Engine Manager
Vertical Booking is one of the best booking engine systems that I've used. It's easy to use and make adjustments and the support team is very responsive. The Booking Engine is an easy process that easily let's clients ma...
Revenue Consultant
The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...
Ecommerce Manager
*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
My experience with Vertical Booking is exclusive with the North American team and I am very happy to recommend them as protel partner. We have many mutual clients throughout Europe and are growing in North America as well. The sales and support team are consistent in engagement and responsiveness o...
by Christopher McKenzie (protel) on November 17, 2020
Question:
What differentiates this product or service from the competition?
Answer:
Vertical Booking is a very competitive company overall. Clients have also confirmed that they appreciate the ability make price changes quickly and manage restrictions on a per channel basis. The site is easy to navigate, the Travel agent reports are very useful and help with accruals.
by Christopher McKenzie (protel) on November 17, 2020
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Try to identify your online goals, key needs and then categorize your Must Haves versus Nice to Haves. The team at Vertical Booking is very knowledgeable and will ensure they set you on a path for success.
by Christopher McKenzie (protel) on November 17, 2020
Recommended by
Christopher McKenzie
Director of Sales, North America @ protel
Features
Want to go behind the scenes and see how Vertical Booking (Booking Engine) works?
Clients & references
References & testimonials
We were looking for a very interactive, easy-to-use booking engine and GDS supplier, if you will, so we use Vertical Booking. It works out extremely well. It is easy to craft, great service that is pr...
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Case studies
Vertical Booking doesn’t have any case studies available
Awards & Certifications
Vertical Booking doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Oceania
- Antarctica
- North America
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- United States of America
- Turkey
- Canada
- Switzerland
- Italy
- Mexico
- Costa Rica
Likelihood to Recommend
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April 13, 2022
Vertical Booking (Booking Engine) Review: Technology trends with the personal touch
Generel Manager from Luxury Hotels in (Turkey)
Recommend
10/10
What do you like most?
There are many different solutions avaliable out there but Vertical Booking's team goes above and beyond to make them work for you the right way, as they are former hoteliers.
What do you dislike or think could be improved?
We will really appreciate if they may kindly add more solutions, with the same service quality. Being able to to take all the services from the same company would be huge time saver.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 23, 2022
Vertical Booking (Booking Engine) Review: Life Saver
Managing Partner from Bed & Breakfast & Inns in (Turkey)
Recommend
7/10
What do you like most?
I like to be in control of everything from one screen. There are several channels that needs to be controlled for online sales and trying to manage ever single of them causes confusion every time. Also be...
What do you dislike or think could be improved?
Pricing is a much higher than other competitives, we always fall in to second thought every year at renewal time.
Customer Support
5
Ease of Use
4
Value for money
3
Implementation
5
March 23, 2022
Vertical Booking (Booking Engine) Review: Vertical Booking is a program that is clear, regular and fast for its users. a program. I have used the progra...
Hilton İstanbul Kozyatağı Gelirler Direktörü from Luxury Hotels in (Turkey)
Recommend
10/10
What do you like most?
Reflecting price revisions quickly and simultaneously to all channels, providing revenue management by selling at the right time with the right price. .
What do you dislike or think could be improved?
Maybe the rate checker program can be improved visually. If com set prices in B2B-B2C channels can be viewed separately, more detailed control can be achieved. .
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (Booking Engine) Review: Best Channel Manager i have used
from Vacation Rentals & Villas in (Turkey)
Recommend
10/10
What do you like most?
The Calendar option where you can change the rates in a seconds in unique and makes your life very easy
What do you dislike or think could be improved?
The dash board may be more user friendly , but not something that is very important though . Might be good to update it
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (Booking Engine) Review: Easy to Use and Manage
Manager from Bed & Breakfast & Inns in (Turkey)
Recommend
10/10
What do you like most?
Managing both Channel Manager & Booking Engine from same program and the relaibility of the product is worth everything if you are managing limited inventory
What do you dislike or think could be improved?
Nothing that i can say since all the product is working very well and we did not have any issue even though we have 7 different apartments .
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (Booking Engine) Review: Useful tools which are always working
SALES MANAGER from Resorts in (Turkey)
Recommend
9/10
What do you like most?
Crs is What i ilke most. I can create and Manage Bookings and offers easily. Channel manager is working properly.
What do you dislike or think could be improved?
Booking engine must be more customisable. Especially for children ages a select box is a must for iPad and mobile users. İf you have a child 12 years old you Need to press 12 time + sign that is not user...
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4
Pricing
Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Recent press releases
Vertical Booking doesn’t have any recent company updates, news or announcements
Resources & reports
Vertical Booking doesn’t have any free e-books or reports available
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General Manager
User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend