Vertical Booking (Booking Engine)

Ranked 11 (out of 115) in Booking Engine

Booking Engine

Customizable booking engine for brands and independents ft. upselling tools, reservations interface ...

Ratings Snapshot

Certificate of Excellence
Read 39 reviews
92%
Recommend
HTR Score icon
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #11 out of 115 in Booking Engine

Ease of Use
4.5/5
ROI
4.7/5
Implementation
4.4/5
Customer Support
4.6/5
Verified Customer Support

Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques 14 verified reviews
    98%
  • Luxury Hotels 7 verified reviews
    91%
  • Bed & Breakfast & Inns 6 verified reviews
    87%
  • Resorts 6 verified reviews
    97%
  • City Center Hotels 3 verified reviews
    90%
  • Vacation Rentals & Villas 3 verified reviews
    93%
  • Branded Hotels 2 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    100%
  • Extended Stay & Serviced Apartments 1 verified reviews
    80%

Vertical Booking (Booking Engine) Overview

Vertical Booking (Booking Engine) Overview

Vertical Booking offers a booking engine that is outstanding in terms of conversion, i.e. the percentage of visitors to a website that complete the reservations process.

About Vertical Booking View website

Founded in 1999 | Headquarters in Bergamo Italy | 28 employees

A very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...

Other Products by Vertical Booking

Integrates with

  • Hotel Management Software
  • Direct Booking Tools
  • Revenue Management Systems
Browse integrations (47 verified)

What customers love about Vertical Booking (Booking Engine)

Like 92% recommend

General Manager

User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend

Booking Engine Manager

Vertical Booking is one of the best booking engine systems that I've used. It's easy to use and make adjustments and the support team is very responsive. The Booking Engine is an easy process that easily let's clients ma...

Revenue Consultant

The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...

Ecommerce Manager

*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

My experience with Vertical Booking is exclusive with the North American team and I am very happy to recommend them as protel partner. We have many mutual clients throughout Europe and are growing in North America as well. The sales and support team are consistent in engagement and responsiveness o...

by Christopher McKenzie (protel) on November 17, 2020

Question:

What differentiates this product or service from the competition?

Answer:

Vertical Booking is a very competitive company overall. Clients have also confirmed that they appreciate the ability make price changes quickly and manage restrictions on a per channel basis. The site is easy to navigate, the Travel agent reports are very useful and help with accruals.

by Christopher McKenzie (protel) on November 17, 2020

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Try to identify your online goals, key needs and then categorize your Must Haves versus Nice to Haves. The team at Vertical Booking is very knowledgeable and will ensure they set you on a path for success.

by Christopher McKenzie (protel) on November 17, 2020

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Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Want to go behind the scenes and see how Vertical Booking (Booking Engine) works?

Clients & references

References & testimonials

Testimonial avatar
We were looking for a very interactive, easy-to-use booking engine and GDS supplier, if you will, so we use Vertical Booking. It works out extremely well. It is easy to craft, great service that is pr...
Al Munguia General Manager at the Juniper Hotel Cupertino, Curio Collection by Hilton
Testimonial avatar
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Doug Collins CEO of Hospitality Lodging Systems at the

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Case studies

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Awards & Certifications

techAwards empty image

Vertical Booking doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Turkey
  • Canada
  • Italy
  • Switzerland
  • Mexico
  • Costa Rica

39 Verified Vertical Booking Reviews

Likelihood to Recommend
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April 13, 2022

Vertical Booking (Booking Engine) Review: Technology trends with the personal touch

Generel Manager from Luxury Hotels in (Turkey)

Recommend 10/10
Full blue star
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What do you like most?

There are many different solutions avaliable out there but Vertical Booking's team goes above and beyond to make them work for you the right way, as they are former hoteliers.

What do you dislike or think could be improved?

We will really appreciate if they may kindly add more solutions, with the same service quality. Being able to to take all the services from the same company would be huge time saver.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 23, 2022

Vertical Booking (Booking Engine) Review: Life Saver

Managing Partner from Bed & Breakfast & Inns in (Turkey)

Recommend 7/10
Full blue star
Full blue star
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What do you like most?

I like to be in control of everything from one screen. There are several channels that needs to be controlled for online sales and trying to manage ever single of them causes confusion every time. Also be...

What do you dislike or think could be improved?

Pricing is a much higher than other competitives, we always fall in to second thought every year at renewal time.

Customer Support
5
Ease of Use
4
Value for money
3
Implementation
5

March 23, 2022

Vertical Booking (Booking Engine) Review: Vertical Booking is a program that is clear, regular and fast for its users. a program. I have used the progra...

Hilton İstanbul Kozyatağı Gelirler Direktörü from Luxury Hotels in (Turkey)

Recommend 10/10
Full blue star
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What do you like most?

Reflecting price revisions quickly and simultaneously to all channels, providing revenue management by selling at the right time with the right price. .

What do you dislike or think could be improved?

Maybe the rate checker program can be improved visually. If com set prices in B2B-B2C channels can be viewed separately, more detailed control can be achieved. .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (Booking Engine) Review: Best Channel Manager i have used

Recommend 10/10
Full blue star
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What do you like most?

The Calendar option where you can change the rates in a seconds in unique and makes your life very easy

What do you dislike or think could be improved?

The dash board may be more user friendly , but not something that is very important though . Might be good to update it

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (Booking Engine) Review: Easy to Use and Manage

Manager from Bed & Breakfast & Inns in (Turkey)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Managing both Channel Manager & Booking Engine from same program and the relaibility of the product is worth everything if you are managing limited inventory

What do you dislike or think could be improved?

Nothing that i can say since all the product is working very well and we did not have any issue even though we have 7 different apartments .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (Booking Engine) Review: Useful tools which are always working

SALES MANAGER from Resorts in (Turkey)

Recommend 9/10
Full blue star
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Half blue star

What do you like most?

Crs is What i ilke most. I can create and Manage Bookings and offers easily. Channel manager is working properly.

What do you dislike or think could be improved?

Booking engine must be more customisable. Especially for children ages a select box is a must for iPad and mobile users. İf you have a child 12 years old you Need to press 12 time + sign that is not user...

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

Pricing

Profile empty

Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent press releases

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Vertical Booking doesn’t have any recent company updates, news or announcements

Resources & reports

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Vertical Booking doesn’t have any free e-books or reports available

Popular Vertical Booking (Booking Engine) Integrations

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