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DIRS21 One
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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DIRS21 One
Unranked in Booking Engine
Direktbuchungen, die wirklich funktionieren. Mehr Buchungen über Ihre Website mit DIRS21 One.
Not yet recommended by any hotels
DIRS21 by TourOnline AG has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is DIRS21 by TourOnline AG?
Founded in 1996 | Headquarters in | 100 employees
DIRS21 One is a dynamic, modular online booking system designed to streamline and enhance hotel booking operations. It empowers hotels by providing a fast, smart, and customizable platform to boost direct sales and improve online distribution. Its flexibility allows adaptation to individual business needs, aiding hotels in managing reservations efficiently and effectively. By enabling a holistic approach to direct and online sales, it enhances the booking process and optimizes revenue management, making it an essential tool for modern hotel operations looking to stay competitive and grow their direct bookings.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of DIRS21 by TourOnline AG products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
DIRS21 by TourOnline AG Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
DIRS21 by TourOnline AG Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by DIRS21 by TourOnline AG
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
DIRS21 by TourOnline AG's Provided Description:
"DIRS21 One repräsentiert mehr als nur ein Buchungssystem – es ist der Beginn einer neuen Ära. One ist nicht nur schnell und smart, sondern auch dynamisch, individuell und modular erweiterbar. Steigern Sie Ihren direkten Umsatz mit einer Buchungsmaske, die hält, was sie verspricht: Hotels den ganzheitlichen Direkt-, bzw. Onlinevertrieb zu ermöglichen."
FAQs
DIRS21 One Alternatives
Not sure if DIRS21 by TourOnline AG is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:
Capabilities
Increase direct bookings
Increase direct bookings
Increase your commission-free revenue with a seamlessly integrated booking process on your website.
Optimized for all devices
Optimized for all devices
Your guests can book quickly, intuitively and on mobile devices – for a seamless booking experience on any device.
Flexible design of the booking process
Flexible design of the booking process
Customize rates, content, and presentation to perfectly suit your hotel and target audience.
Selling offers and additional services
Selling offers and additional services
Integrate packages and extras directly into the booking process and increase your revenue per guest.
Real-time data in all systems
Real-time data in all systems
Prices and availability are automatically kept up to date – thanks to seamless integration into your system landscape.
Features
Merchandising & Packages
4/5 features
Upselling & Cross Selling
4/5 features
Conversion
4/5 features
Payments
4/5 features
Transactional Emails
4/5 features
Group Bookings
4/5 features
Reporting & Analytics
4/5 features
Tax & Compliance
4/5 features
Available Add-ons & Modules
Event-Assistant Module
The DIRS21 Event Assistant allows you to digitally plan, offer, and directly book events online. Manage participant slots automatically, monitor occupancy, and reduce manual effort. Guests can conveniently book in advance or on-site. This creates streamlined processes, increases the visibility of your events, and unlocks additional revenue potential with minimal administrative overhead.
Guest loyalty module
The DIRS21 Guest Loyalty module strengthens your relationship with your guests throughout their entire guest journey. Targeted engagement before, during, and after their stay, present relevant offers, and encourage repeat bookings. Automated processes relieve the burden on your team and ensure a personalized approach. This increases satisfaction, boosts direct bookings, and builds long-term guest loyalty.
Voucher shop module
With the DIRS21 voucher shop, you can sell vouchers directly through your website and create an additional sales channel. Offer value or service vouchers that guests can conveniently purchase online and receive immediately. The process is automated, relieving your team of administrative burdens. This allows you to generate additional revenue, increase your reach, and maintain a lasting presence with your guests.
MICE module
The DIRS21 MICE module digitizes your inquiry and quotation processes for meetings and conferences. Capture inquiries in a structured manner, create quotations quickly, and keep track of all processes centrally. Automated workflows save time and ensure clear processes within your team. This allows you to respond to inquiries faster, increase your closing rate, and utilize your event business more efficiently.
PLUS Modul
With PLUS, you can centrally bundle additional services and events and make them directly bookable online. Present your offerings clearly on your website and manage availability flexibly. Guests can book services in advance or on-site, and your team keeps track of all bookings. This creates streamlined processes and unlocks additional revenue potential through your own dedicated sales channel.
DIRS21 by TourOnline AG Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, DIRS21 One is the #18 most trending product in the Booking Engine category (out of 149) and the #481 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDIRS21 by TourOnline AG’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
DIRS21 by TourOnline AG Pricing
Pricing Available By Request
DIRS21 by TourOnline AG has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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It looks like DIRS21 by TourOnline AG is not recommended by any hotels
Check out the top 10 most recommended DIRS21 by TourOnline AG alternativesExpert Q&A and Partner Recommendations
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Question:
What does this product or service do well?
Answer:
DIRS21 is one of the few Provider´s who have a seamless integration to us, I’ve had a very positive experience working with DIRS21 from a business perspective. What stands out most is the great collaboration throughout the partnership. The team is reliable, proactive, and always open to finding practical solutions together. You can clearly see that development is a real priority for them, with a strong focus on continuous improvement and future-oriented thinking. Another major strength is the booking engine (DIRS21 One). It is a very strong tool that offers a high level of customization, which makes it easier to adapt to different business needs and partner requirements. I also highly value their local support in German, which makes communication fast, efficient, and very convenient whenever support is needed. Overall, DIRS21 is a professional, forward-thinking partner with a strong product scope (Channelmanager, Booking Engine DIRS21 One, Payment Automation with Payment Providers, Staff collaboration Tools DIRS21 Live, etc...) and a collaborative approach that makes working together very effective.
Showing all answers to: "What does this product or service do well?"
DIRS21 is one of the few Provider´s who have a seamless integration to us, I’ve had a very positive experience working with DIRS21 from a business perspective.
What stands out most is the great collaboration throughout the partnership. The team is reliable, proactive, and always open to finding practical solutions together. You can clearly see that development is a real priority for them, with a strong focus on continuous improvement and future-oriented thinking.
Another major strength is the booking engine (DIRS21 One). It is a very strong tool that offers a high level of customization, which makes it easier to adapt to different business needs and partner requirements.
I also highly value their local support in German, which makes communication fast, efficient, and very convenient whenever support is needed.
Overall, DIRS21 is a professional, forward-thinking partner with a strong product scope (Channelmanager, Booking Engine DIRS21 One, Payment Automation with Payment Providers, Staff collaboration Tools DIRS21 Live, etc...) and a collaborative approach that makes working together very effective.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates DIRS21 from the competition, in my view, is the combination of a highly customizable booking engine (DIRS21 One), a very collaborative way of working, and a clear commitment to ongoing development. It is not just a standard solution, but a product that continues to evolve based on market needs and partner requirements. The future-oriented mindset, together with responsive local support in German, creates additional value and makes the cooperation especially effective in day-to-day business.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates DIRS21 from the competition, in my view, is the combination of a highly customizable booking engine (DIRS21 One), a very collaborative way of working, and a clear commitment to ongoing development. It is not just a standard solution, but a product that continues to evolve based on market needs and partner requirements. The future-oriented mindset, together with responsive local support in German, creates additional value and makes the cooperation especially effective in day-to-day business.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Use the Local Support and Service and profit from a future thinking company which stays always ahead of industry developments. With their different products and connections to other products you have the perfect partner by your side.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Use the Local Support and Service and profit from a future thinking company which stays always ahead of industry developments. With their different products and connections to other products you have the perfect partner by your side.
Recommended by
Elisabeth Hörtnagl
Connectivity Partner Business Manager
@
Booking.com
Elisabeth Hörtnagl
Connectivity Partner Business Manager
@
Booking.com
Are you a consultant or vendor that recommends DIRS21 by TourOnline AG?
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Support
Unverified
DIRS21 by TourOnline AG has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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