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Guest-centric Booking Engine for more direct bookings!
100% recommended by 88 hotels
More than 50% of HotelSync’s reviews come from Serbia.
Bell - AI powered product analyst
I analyzed all of HotelSync’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
OTA Sync's booking engine excels in automating hotel reservation workflows, boosting direct bookings and increasing efficiency with its seamless integration with channel managers and PMS systems. Its mobile compatibility and user-friendly interface enhance guest experience, while robust reporting enables better decision-making. However, users suggest improvements in inventory tracking, payment tracking, and certain booking calendar functionalities to further streamline operations.
Founded in 2021 | Headquarters in Tallinn (Estonia) | 26 employees
OTA Sync Booking Engine is a versatile booking platform specifically designed for hoteliers to optimize their online reservations process. Seamlessly integrating a property management system (PMS), channel manager, and booking engine, it offers a comprehensive, all-in-one solution. This platform stands out for its intuitive interface, which simplifies the management of bookings across multiple online travel agencies (OTAs), thereby minimizing overbookings and enhancing operational efficiency.
Guests benefit from live availability and rates, making the booking experience quick, easy, and seamless. With features like upselling and cross-selling of relevant products and services, hotels can boost their ancillary revenues. The system is mobile-optimized, ensuring a smooth user experience on any device, and is PCI compliant to securely handle payment capturing.
OTA Sync Booking Engine also provides a multi-property overview, helping hotel groups to manage several properties from a single dashboard. Integration with major payment providers, GA4 analytics, and Google Hotel Link further enhances its utility, making it a valuable addition to any hotel's operations. The platform's regular updates and dedicated customer support ensure ongoing reliability and adaptability to evolving business needs.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HotelSync products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HotelSync's Provided Description:
"The exclusive features that our system offers and whose design requirements have been set by many agencies, property owners, and hotel managers worldwide were used to make the latest version of our booking engine the most complete ever one in the market.
A quick, easy, and seamless booking system: Offer your guests live availability and rates, upsell and cross-sell relevant products/services, mobile optimized, PCI compliant payment capturing, Multi-property overview.
All major payment providers are integrated already together with GA4 analytics and various other providers.
Google Hotel Link is included for free."
Not sure if HotelSync is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:
Capabilities
Modern design
Modern design
The exclusive features that our system offers and whose design requirements have been set by many agencies, property owners and the hotel managers worldwide were used to make the latest version of our booking engine the most complete ever one in the market.
Seamless booking system
Seamless booking system
Offer your guests live availability and rates, upsell and cross-sell relevant products/services, mobile optimized, PCI compliant payment capturing, Multi-property overview.
Quick and easy implementation
Quick and easy implementation
Our booking engine implementation is quick and easy using a
widget which is placed on your website that gives your potential
guests the opportunity to book one or more units instantly.
Facebook booking
application
Facebook booking
application
Fllow guests to book your accommodation via the facebook application
Don't miss out on the large number of bookings
coming from this social network
No additional costs
Google Hotel Integration
Google Hotel Integration
Integrate directly with Google Hotels or Google VRs with OTA Sync Booking Engine
This vendor's trending score is rising, HotelSync Booking Engine is the #7 most trending product in the Booking Engine category (out of 149) and the #182 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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The greatest advantage of the hotel management system is its excellent connection with all sales channels. Thanks to this integration, overbooking never occurs, and the system works reliably and fully delivers the value it is paid for.
What do you dislike or think could be improved?
As an additional system enhancement, or a future update, I would suggest introducing an internal accounting connection. More specifically, it would be highly beneficial to develop an internal accounting module within the system itself.
Such a module would significantly simplify the work of accountants as well as hoteliers, by centralizing financial data and directly linking it to reservations and revenue. Although there are existing integrations with external accounting systems, my proposal is for HotelSink to develop its own internal accounting solution, fully tailored to the needs of the hospitality industry.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The greatest advantage of the hotel management system is its excellent connection with all sales channels. Thanks to this integration, overbooking never occurs, and the system works reliably and fully delivers the value it is paid for.
Any recommendations for a hotel program. We manage over 50 apartments with software that has absolutely everything necessary for the operation of the apartments. Excellent condo hotel function and the ability to report to each owner individually in real time.
What do you dislike or think could be improved?
So far, everything we suggested has been implemented into the system. So far, we have nothing that is necessary and crucial for our work that needs to be added.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Any recommendations for a hotel program. We manage over 50 apartments with software that has absolutely everything necessary for the operation of the apartments. Excellent condo hotel function and the ability to report to each owner individually in real time.
Any recommendations for a hotel program. We manage over 50 apartments with software that has absolutely everything necessary for the operation of the apartments. Excellent condo hotel function and the ability to report to each owner individually in real time.
What do you dislike or think could be improved?
So far, everything we suggested has been implemented into the system. So far, we have nothing that is necessary and crucial for our work that needs to be added.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Any recommendations for a hotel program. We manage over 50 apartments with software that has absolutely everything necessary for the operation of the apartments. Excellent condo hotel function and the ability to report to each owner individually in real time.
Its incredibly easy to use, with an intuitive interface that makes daily tasks simple and efficient. It’s regularly updated and continuously improved, ensuring smooth performance and reliable new features.
What do you dislike or think could be improved?
Sometimes loading is slow, integration with external systems could be smoother, and additional customization options would greatly improve user flexibility.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Its incredibly easy to use, with an intuitive interface that makes daily tasks simple and efficient. It’s regularly updated and continuously improved, ensuring smooth performance and reliable new features.
OTA Sync significantly streamlines our reservation management by integrating all booking channels into one clear and intuitive platform. The booking engine is fast, mobile-friendly, and helps us reduce manual work and overbooking risks. We especially appreciate the quick load time, smooth synchronization with OTAs, and the ability to increase conversion through a simple and transparent booking process for guests.
What do you dislike or think could be improved?
It would be helpful to have more advanced customization options within the booking engine, especially regarding design and branding to better match the hotel website. Additionally, introducing more detailed reporting and analytics tools would make revenue tracking and performance insights even easier for hotel management.
4.5
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
OTA Sync significantly streamlines our reservation management by integrating all booking channels into one clear and intuitive platform. The booking engine is fast, mobile-friendly, and helps us reduce manual work and overbooking risks. We especially appreciate the quick load time, smooth synchronization with OTAs, and the ability to increa...
We've been using Ota sync in our hostel for quite a while now and what we all appreciate the most is how easy, clean looking, practical and intuitive the system is. Even people who have never worked with similar systems can learn is very fast. The phone version is also great.
What do you dislike or think could be improved?
Honestly there's nothing I'd change. The system is already great and very customisable. Maybe if i have to suggest something it would only be that dark theme on PC version could use some aesthetic work but it's not necessary.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
We've been using Ota sync in our hostel for quite a while now and what we all appreciate the most is how easy, clean looking, practical and intuitive the system is. Even people who have never worked with similar systems can learn is very fast. The phone version is also great.
HotelSync is an intuitive and user‑friendly system offering a wide range of features and easy access to all key statistics. Its interface allows us to efficiently monitor performance and take timely action to maximize revenue. The year 2025 was our first using HotelSync, and it proved to be our most profitable year to date.
The support team is consistently accessible, responsive, and willing to assist, which greatly enhances our daily operations. As we work with a large number of seasonal employees, the platform’s simplicity and the team’s dedicated assistance are essential to ensuring smooth and effective workflow.
What do you dislike or think could be improved?
At this time, there is nothing additional I would highlight. On the few occasions when we required support or provided feedback, the team was exceptionally helpful and resolved all issues promptly and efficiently.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
HotelSync is an intuitive and user‑friendly system offering a wide range of features and easy access to all key statistics. Its interface allows us to efficiently monitor performance and take timely action to maximize revenue. The year 2025 was our first using HotelSync, and it proved to be our most profitable year to date.
The support tea...
Super easy to understand the overview, complete elimination of double reservations and danger of overbooking. Mobile app is surplus and makes our professional life easier!
What do you dislike or think could be improved?
Just to develop modules in the future in order to become complete hotel management software so the automatization is complete.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Super easy to understand the overview, complete elimination of double reservations and danger of overbooking. Mobile app is surplus and makes our professional life easier!
It does a great job of simplifying daily hotel operations by bringing key functions into one easy-to-use platform. It helps teams save time, reduce errors, stay organized and focus more on guests rather than systems.
by
Ivaylo Kozhuharov
(Hotel Experts)
on May 21, 2026
Showing all answers to:
"What does this product or service do well?"
Ivaylo Kozhuharov
CEO
@
Hotel Experts
December 12, 2025,
Ivaylo Kozhuharov
regularly uses
HotelSync
It does a great job of simplifying daily hotel operations by bringing key functions into one easy-to-use platform. It helps teams save time, reduce errors, stay organized and focus more on guests rather than systems.
Dimitrije Iskrenović
CEO
@
Qreadible
December 3, 2025,
Dimitrije Iskrenović
heard from clients about
HotelSync
We have an integration with HotelSync, and the process was extremely straightforward and easy. The feedback that we got from some of our partners using their solution is positive, and we encourage our new clients who are struggling to find an easy-to-implement PMS to use HotelSync.
Mohamed Hafez
General Manager
@
HN Technology
December 3, 2025,
Mohamed Hafez
regularly uses
HotelSync
- User interface/ design and navigation are incredibly easy and simple
- Open integration with other platforms
- multiple features/extras
- Omni Channel and Chat integration
- Expenses tracker
- Reporting
Didier Van den Hove
CEO
@
KUNAS PMS
January 23, 2024,
Didier Van den Hove
heard from clients about
HotelSync
Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
October 30, 2021,
Akin Oguntuase
regularly uses
HotelSync
OTA Synch has been has been a formidable partner. OTA Synch suite of products and their top notch support has been a life saver for our company. What I like the most about the products is the modern look and feel of the UI and the simplicity of navigating and getting things done quickly in the apps.
Artem Moroz
Business Development Manager
@
ChargeAutomation
November 1, 2022,
Artem Moroz
has seen a demo of
HotelSync
Great PMS solution to help hoteliers and vacation rentals managers to achieve their goals. Easy-to-use, clean user interface and seamless user experience. OTA Sync has a broad selection of integrations on the marketplace to let users create the operations they want.
November 28, 2025,
Isabel Cerdeira
heard from clients about
HotelSync
HotelSync really simplifies things for hoteliers. It brings all the key tools from PMS, channel manager, booking engine, payments, housekeeping, into one clean and easy-to-use platform. It takes care of the daily tasks that usually eat up time, helps prevent overbookings, and keeps everything connected in real time.
Question:
What differentiates this product or service from the competition?
Answer:
What really sets it apart is how intuitive and practical it is for everyday hotel operations. It brings reservations, channel management and reporting together in one place, making life easier for teams and giving hoteliers better control and visibility.
by
Ivaylo Kozhuharov
(Hotel Experts)
on May 21, 2026
Showing all answers to:
"What differentiates this product or service from the competition?"
Ivaylo Kozhuharov
CEO
@
Hotel Experts
December 12, 2025,
Ivaylo Kozhuharov
regularly uses
HotelSync
What really sets it apart is how intuitive and practical it is for everyday hotel operations. It brings reservations, channel management and reporting together in one place, making life easier for teams and giving hoteliers better control and visibility.
Dimitrije Iskrenović
CEO
@
Qreadible
December 3, 2025,
Dimitrije Iskrenović
heard from clients about
HotelSync
HotelSync is different from other systems because it is really focused on making daily hotel work easier, not more complicated. Many platforms have too many options and the staff gets confused, but HotelSync keeps everything simple and fast. Also, the connection between departments is very strong. They are also the only company working with Qreadible, which makes them forward-thinking innovators.
Mohamed Hafez
General Manager
@
HN Technology
December 3, 2025,
Mohamed Hafez
regularly uses
HotelSync
- Open integration with other platforms
- Stability
- Tech Support, fast response
- Ultimate User Guide for everyone to easy understand and use
- Group access level
- Always upgrade and innovate more
Didier Van den Hove
CEO
@
KUNAS PMS
January 23, 2024,
Didier Van den Hove
heard from clients about
HotelSync
They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
October 30, 2021,
Akin Oguntuase
regularly uses
HotelSync
Ever since we partnered with them, we have been able to service our customers much more efficiently. Thanks to Djordje and his team for a job well done. What I like the most about the products is the modern look and feel of the UI and the simplicity of navigating and getting things done quickly in the apps.
Artem Moroz
Business Development Manager
@
ChargeAutomation
November 1, 2022,
Artem Moroz
has seen a demo of
HotelSync
I would say that flexibility is something that helps OTA sync stay apart from the crowd and meet users' expectations. Open communication flow both with users and partners is making cooperation with OTA Sync easy and enjoyable.
November 28, 2025,
Isabel Cerdeira
heard from clients about
HotelSync
The seamless integration is a big one, everything works together and it’s clear the product was designed with hotel teams in mind. The interface is modern and user-friendly and full of hospitality know-how.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
See it as a helpful partner rather than just a piece of software. When it’s set up well and used daily by the team, it makes work easier, brings clarity, and helps the hotel run more smoothly. And it's great team behind!
by
Ivaylo Kozhuharov
(Hotel Experts)
on May 21, 2026
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Ivaylo Kozhuharov
CEO
@
Hotel Experts
December 12, 2025,
Ivaylo Kozhuharov
regularly uses
HotelSync
See it as a helpful partner rather than just a piece of software. When it’s set up well and used daily by the team, it makes work easier, brings clarity, and helps the hotel run more smoothly. And it's great team behind!
Dimitrije Iskrenović
CEO
@
Qreadible
December 3, 2025,
Dimitrije Iskrenović
heard from clients about
HotelSync
This product is great for hotels that want to have a PMS complete with a booking engine in a matter of days, hassle-free and easy. Also, be prepared for real innovators who will make sure to implement any innovation that will make your life easier.
Mohamed Hafez
General Manager
@
HN Technology
December 3, 2025,
Mohamed Hafez
regularly uses
HotelSync
Trust worthy product, very useful and easy your work, never regret using it to support your business and steady your revenue tracking.
Gives you the chance to easily get the availability you have in your property
Didier Van den Hove
CEO
@
KUNAS PMS
January 23, 2024,
Didier Van den Hove
heard from clients about
HotelSync
It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
October 30, 2021,
Akin Oguntuase
regularly uses
HotelSync
I hope you continue to roll out new and exciting features in the products as you currently do to ensure we continue to keep up with the latest technologies and trends in the industry. OTA Synch has been has been a formidable partner.
Artem Moroz
Business Development Manager
@
ChargeAutomation
November 1, 2022,
Artem Moroz
has seen a demo of
HotelSync
Sincerely share your expectations, current experience and goals you plan to achieve using OTA Sync. Representative of OTA sync can then better guide you through the process and help to create the infrastructure you want.
November 28, 2025,
Isabel Cerdeira
heard from clients about
HotelSync
Start simple, let HotelSync handle the basics first, like automating the hotel day-to-day. You can build from there as you get more comfortable. Connecting all your channels early on really helps things run smoother. And definitely make use of the support team, I heard they’re super responsive and understand what you’re dealing with. Overall, it’s a solid, stress-reducing choice that makes a real difference from day one.
+ 4
recommend
Recommended by
Ivaylo Kozhuharov
CEO
@
Hotel Experts
Dimitrije Iskrenović
CEO
@
Qreadible
Mohamed Hafez
General Manager
@
HN Technology
Didier Van den Hove
CEO
@
KUNAS PMS
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
Ivaylo Kozhuharov
CEO
@
Hotel Experts
Dimitrije Iskrenović
CEO
@
Qreadible
Mohamed Hafez
General Manager
@
HN Technology
Didier Van den Hove
CEO
@
KUNAS PMS
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
HotelSync has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.