Ranked 13 (out of 115) in Digital Marketing Agencies
Digital Marketing Agencies
Providing innovative solutions to help hotels achieve superior results in engagement, awareness, and...
Ranked #13 out of 115 in Digital Marketing Agencies
Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreTravel Media Group is a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and actionable business insights. Services include social media, review responses, reputation management, responsive websites, and more. Travel Media Group offers prompt, professional service to our hotel partners, saving them time and allowing them to focus on opportuniti...
Travel Media Group is a hospitality marketing partner providing solutions that give hotels a competitive edge through marketing and business insights. Solutions...
99% recommend
Director of Sales & Marketing
The promptness and follow up on requests that I have for our vanity website, social media posts, etc. Chandler is always so professional.
Owner
We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.
Owner
At this stage we are satisfied and look forward to our working relationship. So far we are happy and look forward to the continuous support.
General Manager
I haven't had an issue at this point. If I run into an issue, the staff is always ready and willing to assist me.
Owner
I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.
Travel Media Group hasn’t been recommended by any experts or partners yet
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This vendor is 93% below the category average..
This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.
November 24, 2021
Director of Sales from Resorts in Myrtle Beach (United States of America)
I appreciate TMG taking the pressure off and handling all social media for our hotel. The team is great and I love Natalie!
Still new to this but so far I think TMG does a great job. I know they handle many properties in my areas.
October 13, 2021
Assistant General Manager from Motels in Lake City (United States of America)
I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or co...
I really cannot think of anything that needs improvement. This is a wonderful tool and their team is always so willing to help in any situation.
October 13, 2021
Corporate Director of eCommerce from Branded Hotels in Hollywood (United States of America)
- easy to contact - responsive - flexible - positive I like working with Travel Media Group and would highly recommend them to peers in industry.
- cost of service - technology I will always give cost as an area to improve unless the service is free. ;) I feel there is value but the correlation between guest reviews and revenue is not embrac...
October 13, 2021
Owner from Bed & Breakfast & Inns in Melbourne Beach (United States of America)
We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.
At this stage we are satisfied and look forward to our working relationship. So far we are happy and look forward to the continuous support.
October 13, 2021
General Manager from Other in Anchorage (United States of America)
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top no...
Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as ...
October 13, 2021
Owner from Bed & Breakfast & Inns in Hendersonville (United States of America)
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in o...
I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.
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Front Desk
it is very helpful, nice to use, and very user friendly. I would recommend the use of travel media to other hotels.