Travel Media Group

4.9 (16 REVIEWS)

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0 out of 100
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Providing innovative solutions to help hotels achieve superior results in engagement, awareness, and reputation for over 30 years.

More than 50% of Travel Media Group’s reviews come from United States of America.

What is Travel Media Group?

Founded in 1982 | Headquarters in Maitland, FL | 112 employees
Travel Media Group is a comprehensive hospitality marketing platform designed to enhance a hotel's online presence and reputation. **AI Summary Reviews:** The platform offers AI-driven tools that summarize guest reviews, allowing hotel managers to quickly understand feedback trends and address any issues effectively. **AI Summary Recommendations:** Travel Media Group also provides AI-generated actionable recommendations based on guest feedback, helping hotels improve their services and guest satisfaction. By integrating services like social media management, review response automation, and reputation management, Travel Media Group allows hotel staff to save valuable time and concentrate on on-site business opportunities.

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  10. 10. Triptease — Best for engaging potential guests with targeted marketing campaigns

Capabilities

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Travel Media Group doesn’t have any benefits or use cases available

Features

Website Development

4/5 features

SEO & Content

4/5 features

Paid Search & Digital Advertising

4/5 features

E-commerce

4/5 features

Reporting & Analytics

4/5 features

Travel Media Group Reviews Summary

4.9
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Travel Media Group is the #22 most trending product in the Digital Marketing Agencies category (out of 121) and the #1012 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Travel Media Group has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Travel Media Group Pricing

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

2 | X-Small (1-9 room)

1 | Small (10-24 room)

7 | Medium (25-74 room)

14 | Large (75-199 room)

6 | X-Large (200+ room)

Country

31 | United States of America

Type

20 | Bed & Breakfast & Inns

17 | Branded Hotels

13 | Limited Service & Budget Hotels

11 | Airport/Conference Hotels

9 | City Center Hotels

7 | Boutiques

7 | Resorts

6 | Luxury Hotels

5 | Motels

2 | Casinos

2 | Extended Stay & Serviced Apartments

1 | Hostels

Region

31 | North America

Category

16 | Digital Marketing Agencies

14 | Reputation Management

14 | Social Media

6 | Website Design

Travel Media Group Reviews

Hotelier Rating

Excellent
30
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (2)
  • Small (1)
  • Medium (7)
  • Large (14)
  • X-Large (6)

Country

  • United States of America
    United States of America
    (31)

Region

  • North America
    North America
    (31)
10

Attentive, responsive, great to work with!

Director of Sales from 100 to 199 room Branded Hotel in Myrtle Beach (United States of America)

Verified
18 months ago
takes pressure off the hotel to get social media uploaded Quick to respond when I reach out Posts reflect our brand personality
Country United States of America
Director of Sales
Large Hotel
10

The best for Innkeepers

Owner from 10 to 24 room Bed & Breakfast & Inn in Hendersonville (United States of America)

Verified
3 years ago
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in our property. Our Inn Restaurant and Bar has benefited greatly from the experience of the TMG team and for thinking out of the box to creat...
Country United States of America
Owner
Small Hotel
10

Excellent Service

General Manager from 100 to 199 room Airport/Conference Hotel in Anchorage (United States of America)

Verified
3 years ago
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top notch. Called to follow up about incident, before posting a reply to a review. ( much appreciate the extra mile).
Country United States of America
General Manager
Large Hotel
10

Outstanding Service

Owner from 5 to 9 room Bed & Breakfast & Inn in Melbourne Beach (United States of America)

Verified
3 years ago
We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.
Country United States of America
Owner
X-Small Hotel
8

I have used this vendor for multiple services

Corporate Director of eCommerce from 200 to 499 room Branded Hotel in West Hollywood (United States of America)

Verified
3 years ago
- easy to contact - responsive - flexible - positive I like working with Travel Media Group and would highly recommend them to peers in industry.
Country United States of America
Corporate Director of eCommerce
X-Large Hotel
10

I truly enjoy all the webinars that they offer

Assistant General Manager from 75-99 room Bed & Breakfast & Inn in Lake City (United States of America)

Verified
3 years ago
I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or concerns I may have they are just a phone call away and always offering their help.
Country United States of America
Assistant General Manager
Large Hotel
10

The Bomb!!

Asst. General Manager from 200 to 499 room Boutique in Evansville (United States of America)

Verified
3 years ago
It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check out the day off. Also can check on the hotel reputation on the reputation management section.
Country United States of America
Asst. General Manager
X-Large Hotel
10

Dedicated Service

General Manager from 100 to 199 room Bed & Breakfast & Inn in East Hartford (United States of America)

Verified
3 years ago
I interact regularly with the content managers for our vanity website and appreciate the dedicated hands on approach they take to ensure we are maximizing our content to get the best results. They are very committed to expressing our vision and helping to meet our business goals.
Country United States of America
General Manager
Large Hotel
10

Attention to Detail

Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States of America)

Verified
4 years ago
- Prompt response to guest reviews. - Prompt response to any request or changes on guest reviews responses. - Great relationship with account manager, always informative and pleasant.
Country United States of America
Assistant General Manager
Large Hotel
10

Hotel Manager Comfort Inn Monterey Airport

Hotel Manager from 25-49 room Bed & Breakfast & Inn in Monterey (United States of America)

Verified
4 years ago
Awesome team very helpful, nice to use, and very friendly staffs. I would recommend travel media to other hotels.
Country United States of America
Hotel Manager
Medium Hotel
  • 1
  • 2

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Travel Media Group Integrations

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Support

Verified Support

Travel Media Group has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

99%

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