Screen Pilot
Thanks so much for your review! Our team at Travel Media Group strives to respond to questions from ...
Ratings Snapshot
99%
Recommend
#8
Popularity index
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #8 out of 92 in Digital Marketing Agencies
Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.7/5
Verified Customer Support
Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Travel Media Group Overview
Travel Media Group Overview
Travel Media Group is a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and actionable business insights. Services include social media, review responses, reputation management, responsive websites, and more. Travel Media Group offers prompt, professional service to our hotel partners, saving them time and allowing them to focus on opportuniti...
About Travel Media Group View website
Founded in 1982 | Headquarters in Maitland, FL | 112 employeesTravel Media Group is a hospitality marketing partner providing solutions that give hotels a competitive edge through marketing and business insights. Solutions...
Other Products by Travel Media Group
1/1
Integrates with
- Property Management Systems
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What customers love about Travel Media Group
99% recommend
Assistant General Manager from Motel
I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or concerns I may hav...
General Manager from Budget
The support and expertise that I have experienced working with Channing and Travel Media Group is unparalleled! Our review scores have risen dramatically in the last 2 years since I have been working with them. I rece...
Manager from Motel
Staff is great to work with and always call you back fast and they answer all the guest and take care.
Expert Q&A and Partner Recommendations
Travel Media Group hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Features
- SEO
- PPC
- Web Design
- Web Development
- Data Analysis & Reporting
- 3rd party ad buys
- Tag Management & Tracking Configuration
- Conversion Rate Optimization
- Copywriting
- SEO Content Strategy
- Content Audit
- Interactive Content
- Email Marketing
- Influencer marketing
- Social media advertising
- Social media management
- Graphic design
- Reputation & Community Management
- Social Media Analytics
- Social Media Photography
- Custom CMS
- Wordpress development
- Marketing Automation
- Yield Management (Service/Consulting)
- Meta search marketing
- E-commerce consulting
Want to go behind the scenes and see how Travel Media Group works?
Clients & references
References & testimonials
Travel Media provides prompt, professional and personal replies to nearly all sources of guest comments. This service makes reputation management a breeze and saves lots of staff time. Our Reputation ...
Travel Media has provided a platform to share with the travel world the success we’ve achieved at our property. The power of positive reviews has been the biggest reason that we’ve been able to do...
Case studies
- Hotel Improves Online Presence with the Total Package
- Americas Best Value Inn & Suites
- Limited Service in Lake George
Awards & Certifications
Travel Media Group doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- North America
- United States
Likelihood to Recommend
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October 13, 2021
Travel Media Group Review: I truly enjoy all the webinars that they offer
Assistant General Manager from Motel in Lake City (United States)
Recommend
10/10
What do you like most?
I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or co...
What do you dislike or think could be improved?
I really cannot think of anything that needs improvement. This is a wonderful tool and their team is always so willing to help in any situation.
Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5
On Sep 15, 2020 Marissa K. from Travel Media Group replied:
October 13, 2021
Travel Media Group Review: I have used this vendor for multiple services
Corporate Director of eCommerce from Branded in Hollywood (United States)
Recommend
8/10
What do you like most?
- easy to contact - responsive - flexible - positive I like working with Travel Media Group and would highly recommend them to peers in industry.
What do you dislike or think could be improved?
- cost of service - technology I will always give cost as an area to improve unless the service is free. ;) I feel there is value but the correlation between guest reviews and revenue is not embrac...
Customer Support
4.5
Ease of Use
4
Value for money
3
Implementation
4.5
On Mar 17, 2021 Marissa K. from Travel Media Group replied:
Thank you for sharing your review! We sincerely appreciate your time and are grateful to know you'd ...
October 13, 2021
Travel Media Group Review: Outstanding Service
Owner from Bed & Breakfast in Melbourne Beach (United States)
Recommend
10/10
What do you like most?
We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.
What do you dislike or think could be improved?
At this stage we are satisfied and look forward to our working relationship. So far we are happy and look forward to the continuous support.
Customer Support
4.5
Ease of Use
5
Value for money
4
Implementation
5
On Mar 17, 2021 Marissa K. from Travel Media Group replied:
Thank you for your wonderful review! Nothing makes us happier than reading success stories like your...
October 13, 2021
Travel Media Group Review: Excellent Service
General Manager from Other in Anchorage (United States)
Recommend
10/10
What do you like most?
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top no...
What do you dislike or think could be improved?
Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as ...
Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5
On Apr 09, 2021 Marissa K. from Travel Media Group replied:
Thank you for your review! We're honored to hear how much you love our efficient customer service. E...
October 13, 2021
Travel Media Group Review: The best for Innkeepers
Owner from Bed & Breakfast in Hendersonville (United States)
Recommend
10/10
What do you like most?
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in o...
What do you dislike or think could be improved?
I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.
Customer Support
3.5
Ease of Use
4
Value for money
2.5
Implementation
4
On Apr 13, 2021 Marissa K. from Travel Media Group replied:
Hearing that you think our services are the best for innkeepers is a great compliment; thank you so ...
April 15, 2021
Travel Media Group Review: Dedicated Service
General Manager from Boutique in Hartford (United States)
Recommend
10/10
What do you like most?
I interact regularly with the content managers for our vanity website and appreciate the dedicated hands on approach they take to ensure we are maximizing our content to get the best results. They are ve...
What do you dislike or think could be improved?
I cannot think of any. Every time I approach the team with an idea or suggestion, they have come through every time.
Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
n/a
On Apr 15, 2021 Marissa K. from Travel Media Group replied:
Our dedicated service is just one thing that makes our services a cut above the rest – thank you f...
Pricing
Monthly subscription (Flat)
Monthly service fee
Recent News & Content
Recent articles
Travel Media Group doesn’t have any recent coverage yet
Recent press releases
Resources & reports
Reputation Management
Published by Travel Media Group
The Key to Reputation Success in 2021
Social Media
Published by Travel Media Group
The Importance of Social Media for Hotels
Front Desk from Motel
it is very helpful, nice to use, and very user friendly. I would recommend the use of travel media to other hotels.