Travel Media Group

Ranked 8 (out of 92) in Digital Marketing Agencies

Digital Marketing Agencies

Providing innovative solutions to help hotels achieve superior results in engagement, awareness, and...

Ratings Snapshot

Certificate of Excellence
Read 16 reviews
99%
Recommend
HTR Score icon
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #8 out of 92 in Digital Marketing Agencies

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.7/5
Verified Customer Support

Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded 5 verified reviews
    96%
  • Motel 3 verified reviews
    100%
  • Limited Service 2 verified reviews
    100%
  • Bed & Breakfast 2 verified reviews
    100%
  • Budget 1 verified reviews
    100%
  • Airport/ conference 1 verified reviews
    100%
  • Boutique 1 verified reviews
    100%

Travel Media Group Overview

Travel Media Group Overview

Travel Media Group is a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and actionable business insights. Services include social media, review responses, reputation management, responsive websites, and more. Travel Media Group offers prompt, professional service to our hotel partners, saving them time and allowing them to focus on opportuniti...

About Travel Media Group View website

Founded in 1982 | Headquarters in Maitland, FL | 112 employees

Travel Media Group is a hospitality marketing partner providing solutions that give hotels a competitive edge through marketing and business insights. Solutions...

Other Products by Travel Media Group

1/1

Integrates with

  • Property Management Systems
Browse integrations (1 verified)

What customers love about Travel Media Group

Like 99% recommend

Front Desk from Motel

it is very helpful, nice to use, and very user friendly. I would recommend the use of travel media to other hotels.

Assistant General Manager from Motel

I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or concerns I may hav...

General Manager from Budget

The support and expertise that I have experienced working with Channing and Travel Media Group is unparalleled! Our review scores have risen dramatically in the last 2 years since I have been working with them. I rece...

Manager from Motel

Staff is great to work with and always call you back fast and they answer all the guest and take care.

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Expert Q&A and Partner Recommendations

Recommend empty

Travel Media Group hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Features

  • SEO
  • PPC
  • Web Design
  • Web Development
  • Data Analysis & Reporting
  • 3rd party ad buys
  • Tag Management & Tracking Configuration
  • Conversion Rate Optimization
  • Copywriting
  • SEO Content Strategy
  • Content Audit
  • Interactive Content
  • Email Marketing
  • Influencer marketing
  • Social media advertising
  • Social media management
  • Graphic design
  • Reputation & Community Management
  • Social Media Analytics
  • Social Media Photography
  • Custom CMS
  • Wordpress development
  • Marketing Automation
  • Yield Management (Service/Consulting)
  • Meta search marketing
  • E-commerce consulting

Want to go behind the scenes and see how Travel Media Group works?

Clients & references

References & testimonials

Testimonial avatar
Travel Media provides prompt, professional and personal replies to nearly all sources of guest comments. This service makes reputation management a breeze and saves lots of staff time. Our Reputation ...
Wade Michael General Manager at the Staybridge Suites Orlando Royale Parc Suites
Testimonial avatar
Travel Media has provided a platform to share with the travel world the success we’ve achieved at our property. The power of positive reviews has been the biggest reason that we’ve been able to do...
Marco Gastelo Executive Director at the Kings Inn San Diego

Featured partners

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Awards & Certifications

techAwards empty image

Travel Media Group doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • North America
VERIFIED MARKETS
  • United States

16 Verified Travel Media Group Reviews

Likelihood to Recommend
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October 13, 2021

Travel Media Group Review: I truly enjoy all the webinars that they offer

Assistant General Manager from Motel in Lake City (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or co...

What do you dislike or think could be improved?

I really cannot think of anything that needs improvement. This is a wonderful tool and their team is always so willing to help in any situation.

Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5
arrow review On Sep 15, 2020 Marissa K. from Travel Media Group replied:
 Thanks so much for your review! Our team at Travel Media Group strives to respond to questions from ... 

October 13, 2021

Travel Media Group Review: I have used this vendor for multiple services

Corporate Director of eCommerce from Branded in Hollywood (United States)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

- easy to contact - responsive - flexible - positive I like working with Travel Media Group and would highly recommend them to peers in industry.

What do you dislike or think could be improved?

- cost of service - technology I will always give cost as an area to improve unless the service is free. ;) I feel there is value but the correlation between guest reviews and revenue is not embrac...

Customer Support
4.5
Ease of Use
4
Value for money
3
Implementation
4.5
arrow review On Mar 17, 2021 Marissa K. from Travel Media Group replied:
 Thank you for sharing your review! We sincerely appreciate your time and are grateful to know you'd ... 

October 13, 2021

Travel Media Group Review: Outstanding Service

Owner from Bed & Breakfast in Melbourne Beach (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.

What do you dislike or think could be improved?

At this stage we are satisfied and look forward to our working relationship. So far we are happy and look forward to the continuous support.

Customer Support
4.5
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Mar 17, 2021 Marissa K. from Travel Media Group replied:
 Thank you for your wonderful review! Nothing makes us happier than reading success stories like your... 

October 13, 2021

Travel Media Group Review: Excellent Service

General Manager from Other in Anchorage (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top no...

What do you dislike or think could be improved?

Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as ...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5
arrow review On Apr 09, 2021 Marissa K. from Travel Media Group replied:
 Thank you for your review! We're honored to hear how much you love our efficient customer service. E... 

October 13, 2021

Travel Media Group Review: The best for Innkeepers

Owner from Bed & Breakfast in Hendersonville (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in o...

What do you dislike or think could be improved?

I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.

Customer Support
3.5
Ease of Use
4
Value for money
2.5
Implementation
4
arrow review On Apr 13, 2021 Marissa K. from Travel Media Group replied:
 Hearing that you think our services are the best for innkeepers is a great compliment; thank you so ... 

April 15, 2021

Travel Media Group Review: Dedicated Service

General Manager from Boutique in Hartford (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I interact regularly with the content managers for our vanity website and appreciate the dedicated hands on approach they take to ensure we are maximizing our content to get the best results. They are ve...

What do you dislike or think could be improved?

I cannot think of any. Every time I approach the team with an idea or suggestion, they have come through every time.

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
n/a
arrow review On Apr 15, 2021 Marissa K. from Travel Media Group replied:
 Our dedicated service is just one thing that makes our services a cut above the rest – thank you f... 

Pricing

Monthly subscription (Flat)
Monthly service fee

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