Travel Media Group

Ranked 11 (out of 113) in Digital Marketing Agencies

Digital Marketing Agencies

Providing innovative solutions to help hotels achieve superior results in engagement, awareness, and...

Ratings Snapshot

Certificate of Excellence
Read 17 reviews
99%
Recommend
HTR Score icon
HT SCORE
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Travel Media Group has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #11 out of 113 in Digital Marketing Agencies

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.7/5
Verified Customer Support

Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
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Travel Media Group Overview

Top Alternative: Avvio - Digital Marketing

Travel Media Group Overview

Travel Media Group is a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and actionable business insights. Services include social media, review responses, reputation management, responsive websites, and more. Travel Media Group offers prompt, professional service to our hotel partners, saving them time and allowing them to focus on opportuniti...

About Travel Media Group

Founded in 1982 | Headquarters in Maitland, FL | 112 employees

Travel Media Group is a hospitality marketing partner providing solutions that give hotels a competitive edge through marketing and business insights. Solutions...

1/1

Integrates with

  • Property Management Systems
Browse integrations (1 verified)

Pros & Cons

Like 99% recommend

General Manager

Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top notch. Called to f...

Asst. General Manager

It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check out the day off. ...

Owner

We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.

Corporate Director of eCommerce

- cost of service - technology I will always give cost as an area to improve unless the service is free. ;) I feel there is value but the correlation between guest reviews and revenue is not embraced by all C-leve...

General Manager

Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as I understand com...

Owner

I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.

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Expert Q&A and Partner Recommendations

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Features

E-commerce

4/5 features

Website Development

4/5 features

Digital Advertising

4/5 features

SEO & Content

4/5 features

Email Marketing

4/5 features

Active Markets

MARKETS SERVED
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
VERIFIED MARKETS
  • United States of America

17 Verified Travel Media Group Reviews

Likelihood to Recommend
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This vendor is 90% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.

November 24, 2021

Travel Media Group Review: TMG Rocks!

Director of Sales from Resorts in Myrtle Beach (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I appreciate TMG taking the pressure off and handling all social media for our hotel. The team is great and I love Natalie!

What do you dislike or think could be improved?

Still new to this but so far I think TMG does a great job. I know they handle many properties in my areas.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 13, 2021

Travel Media Group Review: I truly enjoy all the webinars that they offer

Assistant General Manager from Motels in Lake City (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or co...

What do you dislike or think could be improved?

I really cannot think of anything that needs improvement. This is a wonderful tool and their team is always so willing to help in any situation.

Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
4.5

October 13, 2021

Travel Media Group Review: I have used this vendor for multiple services

Corporate Director of eCommerce from Branded Hotels in Hollywood (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

- easy to contact - responsive - flexible - positive I like working with Travel Media Group and would highly recommend them to peers in industry.

What do you dislike or think could be improved?

- cost of service - technology I will always give cost as an area to improve unless the service is free. ;) I feel there is value but the correlation between guest reviews and revenue is not embrac...

Customer Support
4.5
Ease of Use
4
Value for money
3
Implementation
4.5

October 13, 2021

Travel Media Group Review: Outstanding Service

Owner from Bed & Breakfast & Inns in Melbourne Beach (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.

What do you dislike or think could be improved?

At this stage we are satisfied and look forward to our working relationship. So far we are happy and look forward to the continuous support.

Customer Support
4.5
Ease of Use
5
Value for money
4
Implementation
5

October 13, 2021

Travel Media Group Review: Excellent Service

General Manager from Other in Anchorage (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top no...

What do you dislike or think could be improved?

Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as ...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

October 13, 2021

Travel Media Group Review: The best for Innkeepers

Owner from Bed & Breakfast & Inns in Hendersonville (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in o...

What do you dislike or think could be improved?

I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.

Customer Support
3.5
Ease of Use
4
Value for money
2.5
Implementation
4

Pricing

Monthly subscription (Flat)
Monthly service fee

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Popular Travel Media Group Integrations

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