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Ranked #11 out of 113 in Digital Marketing Agencies
Travel Media Group’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreTravel Media Group Overview
Travel Media Group Overview
Travel Media Group is a hospitality marketing leader providing solutions that give hotels a competitive edge through marketing and actionable business insights. Services include social media, review responses, reputation management, responsive websites, and more. Travel Media Group offers prompt, professional service to our hotel partners, saving them time and allowing them to focus on opportuniti...
About Travel Media Group
Founded in 1982 | Headquarters in Maitland, FL | 112 employeesTravel Media Group is a hospitality marketing partner providing solutions that give hotels a competitive edge through marketing and business insights. Solutions...
Pros & Cons
Asst. General Manager
It's easier to navigate. Enjoying when doing the social media side mostly. I have not so far done a lot on the other sites but hopefully soon. Its most easier with sending emails to the guest who check out the day off. ...
Owner
We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.
Corporate Director of eCommerce
- cost of service - technology I will always give cost as an area to improve unless the service is free. ;) I feel there is value but the correlation between guest reviews and revenue is not embraced by all C-leve...
General Manager
Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as I understand com...
Owner
I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.
Expert Q&A and Partner Recommendations
Travel Media Group hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsTravel Media Group Alternatives
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Features
Active Markets
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- United States of America
This vendor is 90% below the category average..
This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.
November 24, 2021
Travel Media Group Review: TMG Rocks!
Director of Sales from Resorts in Myrtle Beach (United States of America)
What do you like most?
I appreciate TMG taking the pressure off and handling all social media for our hotel. The team is great and I love Natalie!
What do you dislike or think could be improved?
Still new to this but so far I think TMG does a great job. I know they handle many properties in my areas.
October 13, 2021
Travel Media Group Review: I truly enjoy all the webinars that they offer
Assistant General Manager from Motels in Lake City (United States of America)
What do you like most?
I have learned so much working with travel media through their webinars they offer. I now know the best ways to handle customer reviews both positive and negative. I love the fact that any questions or co...
What do you dislike or think could be improved?
I really cannot think of anything that needs improvement. This is a wonderful tool and their team is always so willing to help in any situation.
October 13, 2021
Travel Media Group Review: I have used this vendor for multiple services
Corporate Director of eCommerce from Branded Hotels in Hollywood (United States of America)
What do you like most?
- easy to contact - responsive - flexible - positive I like working with Travel Media Group and would highly recommend them to peers in industry.
What do you dislike or think could be improved?
- cost of service - technology I will always give cost as an area to improve unless the service is free. ;) I feel there is value but the correlation between guest reviews and revenue is not embrac...
October 13, 2021
Travel Media Group Review: Outstanding Service
Owner from Bed & Breakfast & Inns in Melbourne Beach (United States of America)
What do you like most?
We have had an increase in business once we started using Travel Media Group and have been pleased with their outstanding customer service and follow ups.
What do you dislike or think could be improved?
At this stage we are satisfied and look forward to our working relationship. So far we are happy and look forward to the continuous support.
October 13, 2021
Travel Media Group Review: Excellent Service
General Manager from Other in Anchorage (United States of America)
What do you like most?
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top no...
What do you dislike or think could be improved?
Nothing. Maybe a few website ( media) upgrades. For example click on TripAdvisor ratings and see reviews ( positive or negative). Just a thought. Other than that. Social Media postings are fantastic, as ...
October 13, 2021
Travel Media Group Review: The best for Innkeepers
Owner from Bed & Breakfast & Inns in Hendersonville (United States of America)
What do you like most?
We are a small Inn in the mountains of NC but working with TMG has put us on the national stage. The social media department keeps us relevant in the market and the personalized posts garner interest in o...
What do you dislike or think could be improved?
I feel that the non personalized posts are too generic and sometimes repetitive from one property to the next, I have noticed the same posts for different venues.
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General Manager
Very Happy with TMG service. Efficient and prompt with responses. Account Manager follows up on a monthly basis ( If not more often). Thank you ). Keep up a good work. Your customer service team is top notch. Called to f...