Effortless AI-powered Online Reputation Management: Respond to reviews in no time
D-EDGE - Sentinel
4.9 (24 REVIEWS)
Unranked in Reputation Management
Master your E-Reputation
91% recommended by 260 hotels
Capabilities
Analyse your guests' Perception of their stay
Attract Potential Clients
Compare against Competitors
Features
Surveys & Feedback
Review Generation
Follow-up & Resolution
Reporting, Analytics & Insights
Channels
Admin & Settings
Recommended by
Achievements
This vendor's trending score is rising, D-EDGE - Sentinel is the #19 most trending product in the Reputation Management category (out of 50) and the #850 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreD-Edge’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Pricing Available By Request
D-Edge has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Effortless AI-powered Online Reputation Management: Respond to reviews in no time
Quickly and easily gather feedback from your guests and actively manage your online reputation
The better your reputation, the higher your revenue
Popularity by Segment
Size
6 | X-Small (1-9 room)
30 | Small (10-24 room)
98 | Medium (25-74 room)
82 | Large (75-199 room)
46 | X-Large (200+ room)
Country
56 | Portugal
41 | France
27 | Italy
23 | Indonesia
14 | Czech Republic
10 | Slovakia
10 | Spain
9 | Germany
9 | Ireland
8 | Taiwan
7 | Hungary
7 | Malaysia
4 | Switzerland
4 | United Kingdom
4 | Vietnam
3 | Latvia
3 | Denmark
2 | United Arab Emirates
2 | New Zealand
2 | Sri Lanka
2 | Romania
2 | Estonia
1 | Mexico
1 | Canada
1 | United States of America
1 | Singapore
1 | Ecuador
1 | South Africa
1 | Bulgaria
1 | Australia
1 | Nigeria
1 | Qatar
1 | Austria
1 | Morocco
1 | Egypt
1 | Tunisia
1 | Pakistan
1 | Nepal
1 | Montenegro
Type
87 | Boutiques
77 | City Center Hotels
74 | Bed & Breakfast & Inns
73 | Resorts
70 | Luxury Hotels
47 | Branded Hotels
46 | Limited Service & Budget Hotels
43 | Airport/Conference Hotels
24 | Extended Stay & Serviced Apartments
14 | Vacation Rentals & Villas
11 | Hostels
6 | Casinos
6 | RV Parks & Campgrounds
Region
204 | Europe
46 | Asia Pacific
5 | Middle East
4 | Africa
3 | North America
3 | Oceania
1 | South America
Category
220 | Channel Managers
204 | Booking Engine
82 | Rate Shopping
44 | Business Intelligence
38 | Revenue Management Systems
36 | Hotel Metasearch Management Software
24 | Reputation Management
12 | Digital Marketing Agencies
Hotelier Rating
Looking for specific info?
The Customer service is just amazing.
General Manager from 10 to 24 room Boutique in Lisbon (Portugal)
Excellant
Revenue Manager from 50-74 room Airport/Conference Hotel in Rosscarbery (Ireland)
Fast, competent and easy to use. Original Portuguese: Rápido, competente e fácil de usar.
General Manager from 10 to 24 room Resort in Santa Cruz (Portugal)
best partner in dinamic pricing system
Director of Sales & Marketing from 200 to 499 room Resort in Buk (Hungary)
Simply the best hospitality solution company
Director of Operations from 25-49 room Bed & Breakfast & Inn in Budapest (Hungary)
6 éve használom a software-t (Original Hungarian) (English translation) I have been using the software for 6 years
Revenue Specialist from 100 to 199 room Branded Hotel in Buk (Hungary)
Excellent solution for hotel operation and online sales
CEO from 10 to 24 room Boutique in Budva (Montenegro)
Simply to use and accurate operations
IT/eCommerce from 50-74 room Bed & Breakfast & Inn in Nazare (Portugal)
Important tool to suport decisions and maximize revenue
Revenue Manager from 200 to 499 room Extended Stay & Serviced Apartment in Albufeira (Portugal)
Great tool, excellent services
Sales Executive from 200 to 499 room Airport/Conference Hotel in Zhongzheng District (Taiwan)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
D-edge suite of products are top providers in the tech space globally. I would specially mention their digital marketing and distribution capabilities which are key for a strong revenue management strategy monitoring.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Our connection with D-edge provide our clients with a useful synchronisation between their PMS and Channel Manager or IBE which allows hoteliers using D-edge for distribution to easily receive pricing recommendation and distribute to their different channel mix.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Hotelier should monitor carefully their different sources of business and effectively manage their direct booking channel VS their 3rd parties. Having a one stop shop for digital distribution, monitoring demand and compset should be on the top list for choosing a distribution platform.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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D-Edge has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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