Demand.AI (by RateGain)

4.7 (40 REVIEWS)

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HT Score  
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Heena, Rizki, Enzo + 49 more experts recommend RateGain

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Demand.AI (by RateGain)

4.8 (40 REVIEWS)

Ranked 6 (out of 63) in Business Intelligence

Easy-to-use and instantly accessible platform also allow the user to track demand for each locality within the city, using a map-view or a table view to compare which locality in each city will see higher demand.

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Bell avatar Bell - AI powered product analyst

I analyzed all of RateGain’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like RateGain for its detailed market intelligence reports, outstanding revenue management capabilities, and practical tools like the Rate Shopping and Channel Manager. The software helps streamline pricing strategies, optimize channel performance, and manage dynamic rates effectively, which in turn enhances revenue. Pain points include slow response times, a complex interface, and the need for better integration with PMS and mobile apps.

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Scandic, Accor, Coast Hotels & 583 others

Read their reviews

Support

Supportive

Hoteliers often highlight RateGain's customer support as a key strength. They appreciate the 24/7 availability, with support accessible through various channels, including live chat that involves real people rather than automated systems. This ensures issues are addressed in a timely manner. Additionally, the support staff are recognized for their expertise and effectiveness, providing valuable assistance especially during setup and training of new users. Comprehensive resources like FAQs and documentation are also noted as helpful in guiding users through the platform.

CEO & Manager

1 months ago

Verified

... Support online available 24/7 - live chat not robot who is always willing to help as possible with follow up. ...

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Director of Sales Marketing

3 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Automated Pricing: RateGain’s Rate Shopper feature can dynamically adjust room rates based on competitor pricing and demand fluctuations, enabling hotels to optimize their pricing strategies automatically. Customer Support and Reliability: RateGain is known for providing strong customer support and maintaining high ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Auto ...

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cluster Revenue Manager

1 months ago

Verified

... Sometimes it's taking little late for rates and availability to update, twice and thrice time to do that reflect the rest is fine. ...

See full review

Automation

Streamlined

Hoteliers often highlight the automation capabilities of RateGain's Demand.AI product as significantly enhancing their workflow efficiency. The automation tools effectively reduce manual tasks and errors, making routine processes more streamlined and less time-consuming. Users appreciate the intuitive nature of these automation features, noting that they are easy to implement and positively impact daily operations. This specific focus on leveraging AI and automated processes allows hoteliers to manage dynamic tasks more proficiently, contributing to improved operational efficiency and revenue management strategies.

Reservation

2 months ago

Verified

... Its easy to use and fast and to check the availability and to check the daily pick up of the property. ...

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Director of Sales Marketing

3 months ago

Verified

... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...

See full review

FOM

1 months ago

Verified

... Yes if possible, when we update the rate and inventory it ask for 30 second ask for refresh. so please improve that ...

See full review

Integrations

Connected

Hoteliers often highlight RateGain's Business Intelligence product, Demand.AI, for its strong integration capabilities. They appreciate the wide range of integrations available, which include compatibility with essential systems like Property Management Systems (PMS) and Central Reservation Systems (CRS). Users find the integration process to be straightforward and reliable, enabling seamless data synchronization without frequent syncing issues. This ease of integration allows hotels to tailor the connected systems to better meet specific operational needs, enhancing overall efficiency.

Director of Sales Marketing

3 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Automated Pricing: RateGain’s Rate Shopper feature can dynamically adjust room rates based on competitor pricing and demand fluctuations, enabling hotels to optimize their pricing strategies automatically. Customer Support and Reliability: RateGain is known for providing strong customer support and maintaining high reliability, which is crucial for ensuring smooth operations, especially during peak booking periods. These features make RateGain an appealing choice for hotel operators looking to optimize their distribution strategy, enhance pricing, and ultimately maximize revenue. Global Market Reach and Localization: RateGain’s Channel Manager supports multiple currencies and languages, which is especially valuable for properties catering to international guests. Localization options help in setting competitive rates across various regions, which can improve a hotel’s appeal to travelers from specific markets. Advanced Rate Parity Management: RateGain includes tools for managing rate parity across channels. Hotels can monitor and enforce consistent pricing across all platforms, preventing situations where potential guests might find lower rates on one OTA compared to another. This helps maintain a hotel’s pricing integrity and builds trust with customers. High Customization Flexibility: The platform offers customizable rules, restrictions, and rate plans, allowing hotels to adapt to their unique needs or marketing strategies. For instance, hotels can set minimum stay requirements during peak seasons or offer special promotions to targeted segments, all of which can be managed through the Channel Manager. Mobile Access and Cloud-Based System: RateGain is accessible via mobile devices, making it easy for hotel managers and staff to manage their inventory, rates, and availability from anywhere. Its cloud-based system also means that updates and integrations are seamless, with minimal downtime. Integration with PMS and CRS: RateGain’s Channel Manager integrates well with Property Management Systems (PMS) and Central Reservation Systems (CRS), which creates a more unified solution. This integration reduces the need for manual data entry and lowers the chance of human error by automating data flow across systems. Competitor Rate Analysis: RateGain's Rate Shopper feature provides in-depth competitor rate tracking, giving hotels insights into how competitors are pricing their rooms. Hotels can use this to adjust their own rates in real-time based on competitor actions, ensuring they remain competitive in the market. Dynamic Content Management: In addition to rate and availability updates, RateGain also allows for updating photos, descriptions, and other content across OTAs. This ensures that all channels have the latest, most accurate information, helping to maintain brand consistency and optimize conversions. Promotions and Packages Management: Hotels can create specific promotions or packages (like last-minute deals, early bird discounts, or room and meal bundles) and push them to multiple channels at once. This is particularly useful for capturing market segments looking for value-added offers. Detailed Analytics and Reporting: The platform provides comprehensive reports on occupancy rates, booking trends, revenue performance, and other key metrics. Hotels can generate custom reports or set up automated reports, giving them real-time insights to make data-driven decisions. Multi-Property Management: For hotel groups or chains, RateGain allows centralized management of multiple properties from a single dashboard. This simplifies managing rates, availability, and promotions across various locations while maintaining consistency. Booking Engine Integration: RateGain’s Channel Manager integrates with booking engines, allowing hotels to take direct bookings through their website. This enables hotels to bypass OTAs, potentially increasing profit margins while still offering dynamic pricing on their direct channels. Strong API ...

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Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most ...

See full review

Digital marketing director

1 months ago

Verified

... There are areas where it could improve, especially with future technology. Enhancing the integration of artificial intelligence (AI) and machine learning (ML) could provide more accurate and ...

See full review

Duty Manager

1 months ago

Verified

... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...

See full review

cluster Revenue Manager

1 months ago

Verified

... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified ...

See full review

cluster Revenue Manager

1 months ago

Verified

... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified ...

See full review

Front office manager

1 months ago

Verified

... Booking engine to be improved a bit in terms of quick update of the updates regarding change of the inventory and the room rates. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

Value

Balanced

Hoteliers often highlight the significant value derived from RateGain's products, particularly in the realm of competitive intelligence and operational efficiency. The platform's real-time updates and sophisticated Hotel RateShopping tools like Optma streamline pricing strategies and revenue management, leading to outstanding benefits. However, users suggest enhancements in AI and machine learning integration for more accurate and predictive analytics. While the platform's ease of use, rapid response, and comprehensive dashboard for analytics are well-appreciated, there is a call for further minimization of bugs and inclusion of additional features like reducing actual availability in OTAs. Overall, hoteliers find RateGain's tools valuable for effectively managing dynamic rates and optimizing operations.

Reservation

2 months ago

Verified

... its ok but it can be better and it can be more faster to smooth the operation during the daily task. ...

See full review

Reservation

2 months ago

Verified

... To mange the rate and open/close availability. ...

See full review

Director of Sales Marketing

3 months ago

Verified

... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing ...

See full review

Digital marketing director

1 months ago

Verified

... There are areas where it could improve, especially with future technology. Enhancing the integration of artificial intelligence (AI) and machine learning (ML) could provide more accurate and ...

See full review

Duty Manager

1 months ago

Verified

... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...

See full review

FOM

1 months ago

Verified

... The rategain channel manager we are using since long time and it is very easy in operating . the service is so fast ...

See full review

Reservations Asssitant

1 months ago

Verified

... Nothing! as i am very happy to work with them even though most of the time via online platform. i am Truly happy! ...

See full review

Front office manager

1 months ago

Verified

... Easy handling, quick response, conversion on quick basis, easy way for booking, helps in upsell of the rooms, provides full information through the dashboard. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

See full review

Revenue

1 months ago

Verified

... The mapping feature among channel distribution are simple view and the reporting feature are available at dashboard for further analytics . ...

See full review

Functionality

Reliable

Hoteliers often highlight the comprehensive functionality of RateGain’s Business Intelligence product, Demand.AI. Core features such as booking management and reporting are generally effective, though users mention occasional bugs and downtime which could impact reliability. Scalability is a noted strength, allowing the solution to adapt to growing businesses. The toolset is seen as largely complete, although there is a call for improvement in automation and more adaptability in features like reporting and workflows. Insights and reporting capabilities are appreciated for their actionability, yet there’s a desire for faster, more reliable data refreshes. Users value the global features, particularly the support for multiple languages and currencies, enhancing its utility for international operations.

Reservation

2 months ago

Verified

... To mange the rate and open/close availability. ...

See full review

Reservation

2 months ago

Verified

... To mange the rate and open/close availability. ...

See full review

Reservation

2 months ago

Verified

... its ok but it can be better and it can be more faster to smooth the operation during the daily task. ...

See full review

Reservation

2 months ago

Verified

... To mange the rate and open/close availability. ...

See full review

Reservation

2 months ago

Verified

... To mange the rate and open/close availability. ...

See full review

CEO & Manager

1 months ago

Verified

... Smart Tools. ...

See full review

CEO & Manager

1 months ago

Verified

... Smarter options for channel manager with some extra functionality as per request and needs of users - mobile applications for the tools. ...

See full review

CEO & Manager

1 months ago

Verified

... Smarter options for channel manager with some extra functionality as per request and needs of users - mobile applications for the tools. ...

See full review

Director of Sales Marketing

3 months ago

Verified

... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...

See full review

Director of Sales Marketing

3 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

See full review

Director of Sales Marketing

3 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

See full review

Director of Sales Marketing

3 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most ...

See full review

Revenue Manager

1 months ago

Verified

... dashboard #analytics #chart #reports #insights #chart #graph #forecast #data Channel Managers all the functionality are perfect ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Automated Pricing: RateGain’s Rate Shopper feature can dynamically adjust room rates based on competitor pricing and demand fluctuations, enabling hotels to optimize their pricing strategies automatically. Customer Support and Reliability: RateGain is known for providing strong customer support and maintaining high reliability, which is crucial for ensuring smooth operations, especially during peak booking periods. These features make RateGain an appealing choice for hotel operators looking to optimize their distribution strategy, enhance pricing, and ultimately maximize revenue. Global Market Reach and Localization: RateGain’s Channel Manager supports multiple currencies and languages, which is especially valuable for properties catering to international guests. Localization options help in setting competitive rates across various regions, which can improve a hotel’s appeal to travelers from specific markets. Advanced ...

See full review

Revenue & Distribution Manager

1 months ago

Verified

... The feature need to be added which already inform to the account manager. Some area need to be improved such as reporting. ...

See full review

Revenue & Distribution Manager

1 months ago

Verified

... Our hotel using RateGain since 2018 and so far we satisfy with the service. Some product is superior like the channel manager and business intelligence. ...

See full review

Ecommerce

1 months ago

Verified

... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...

See full review

Ecommerce

1 months ago

Verified

... Some feature is missing from the old Rategain to the new Rategain, even the new Rategain channel manager looks better, need improvement urgently for the UNO feature. ...

See full review

Ecommerce

1 months ago

Verified

... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...

See full review

Digital marketing director

1 months ago

Verified

... There are areas where it could improve, especially with future technology. Enhancing the integration of artificial intelligence (AI) and machine learning (ML) could provide more accurate and ...

See full review

Duty Manager

1 months ago

Verified

... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...

See full review

Duty Manager

1 months ago

Verified

... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...

See full review

FOM

1 months ago

Verified

... Yes if possible, when we update the rate and inventory it ask for 30 second ask for refresh. so please improve that ...

See full review

cluster Revenue Manager

1 months ago

Verified

... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified interface. By logging into the application, you can access these features seamlessly, ensuring optimal ...

See full review

cluster Revenue Manager

1 months ago

Verified

... Sometimes it's taking little late for rates and availability to update, twice and thrice time to do that reflect the rest is fine. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

E-commerce and Reservation

1 months ago

Verified

... Expand more features and minimize bugs ...

See full review

Revenue

1 months ago

Verified

... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...

See full review

User Interface

Intuitive

Hoteliers often find RateGain’s user interface to be user-friendly and efficient in managing their operations. The navigation through menus and features is straightforward, making it easy to link and unlink OTAs and adjust prices. However, there are reports of occasional sluggishness, especially when managing large datasets, suggesting a need for improved responsiveness. Users appreciate the clarity of information conveyed, particularly through the simple view of mapping features and accessible reporting dashboards, which aid in further analysis. Some hoteliers also noted that the static nature of the drop-down menus could be enhanced to improve customization and usability, making the system more intuitive for both new and existing users.

Reservation

2 months ago

Verified

... To mange the rate and open/close availability. ...

See full review

Revenue Manager

1 months ago

Verified

... What i have is if the Api and rate push can be made much easier so that the Work flow can be much better as some times its slow when needed Speed of Interface: Some users report that the platform can feel slow at times, particularly when managing multiple properties or large amounts of data. Optimizing the loading speed and response times could make the system more efficient for users, especially for those managing larger hotel chains. More Granular Customization Options: While RateGain offers customizable rules and restrictions, some users would like even more granular control over rate management and room allocation, such as more specific seasonal pricing rules or the ability to create advanced promotional options tailored to different OTAs or customer segments. Improved ...

See full review

Revenue Manager

1 months ago

Verified

... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface ...

See full review

Reservation

1 months ago

Verified

... The 24 hours support should have Indonesia language, because sometime the hotel staff not fluent in English and some word is complicated. ...

See full review

Ecommerce

1 months ago

Verified

... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...

See full review

Ecommerce

1 months ago

Verified

... Some feature is missing from the old Rategain to the new Rategain, even the new Rategain channel manager looks better, need improvement urgently for the UNO feature. ...

See full review

FOM

1 months ago

Verified

... The rategain channel manager we are using since long time and it is very easy in operating . the service is so fast ...

See full review

FOM

1 months ago

Verified

... The rategain channel manager we are using since long time and it is very easy in operating . the service is so fast ...

See full review

cluster Revenue Manager

1 months ago

Verified

... Giving the awareness of portal users and streamline the process ...

See full review

cluster Revenue Manager

1 months ago

Verified

... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...

See full review

E-commerce and Reservation

1 months ago

Verified

... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...

See full review

Revenue

1 months ago

Verified

... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...

See full review

Revenue

1 months ago

Verified

... The mapping feature among channel distribution are simple view and the reporting feature are available at dashboard for further analytics . ...

See full review

Revenue

1 months ago

Verified

... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...

See full review

Revenue

1 months ago

Verified

... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...

See full review
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Hoteliers Most Frequently Mention

Support Team
Channel Manager
User Interface
Dashboard and Reports
Rate Shopping
Data Accuracy and Refresh Time
Load Times and Performance
Revenue Management
Market Intelligence
Integration with PMS

What Types of Hotels RateGain is Popular For

Size

258 | Large (75-199 room)

148 | Medium (25-74 room)

34 | Small (10-24 room)

256 | X-Large (200+ room)

27 | X-Small (1-9 room)

Country

204 | India

88 | United Arab Emirates

78 | Indonesia

55 | Thailand

34 | Philippines

19 | Malaysia

17 | Germany

17 | Sri Lanka

16 | Singapore

14 | Vietnam

12 | United States of America

9 | Colombia

8 | Saudi Arabia

8 | Egypt

8 | United Kingdom

6 | Maldives

6 | Mexico

6 | Myanmar

5 | Oman

5 | Spain

4 | Australia

4 | Portugal

4 | Qatar

3 | Japan

3 | Bahrain

2 | Kuwait

2 | Cyprus

2 | Honduras

2 | Italy

2 | Slovakia

2 | South Africa

1 | Czech Republic

1 | Switzerland

1 | Tanzania

1 | Malta

1 | Argentina

1 | Denmark

1 | Chile

1 | Cambodia

1 | Canada

1 | Greece

1 | Norway

1 | Iraq

1 | New Zealand

Type

173 | Bed & Breakfast & Inns

237 | Boutiques

263 | Branded Hotels

5 | Casinos

250 | City Center Hotels

277 | Airport/Conference Hotels

68 | Extended Stay & Serviced Apartments

36 | Hostels

181 | Limited Service & Budget Hotels

286 | Luxury Hotels

5 | Motels

232 | Resorts

8 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

Region

19 | North America

46 | Europe

456 | Asia Pacific

5 | Oceania

116 | Middle East

13 | South America

3 | Africa

Category

595 | Channel Managers

190 | Hotel Rate Parity

307 | Rate Shopping

40 | Business Intelligence

23 | Booking Engine

23 | Hotel Metasearch Management Software

7 | Listings Management

What is RateGain?

Founded in 2004 | Headquarters in Noida (India) | 600 employees
Demand.AI (by RateGain) is a sophisticated revenue management system designed to help hoteliers optimize their pricing strategies and boost revenue. The platform provides detailed market intelligence reports, enabling users to anticipate demand for the next 75 days and identify which localities will experience demand surges. It streamlines dynamic rate management and enhances channel performance with practical tools such as Rate Shopping and Channel Manager. While it faces challenges like slow response times and a complex interface, Demand.AI remains a valuable asset for improving revenue management and making data-driven decisions within the hospitality industry.

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Capabilities

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RateGain doesn’t have any benefits or use cases available

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

RateGain Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.6/5

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Achievements

Trending Product

This vendor's trending score is rising, Demand.AI (by RateGain) is the #6 most trending product in the Business Intelligence category (out of 63) and the #205 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

RateGain has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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80 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

RateGain Pricing

Pricing Available By Request

RateGain has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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3

Success Stories

23

References

9

Featured Customers

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RateGain Reviews

Hotelier Rating

Excellent
608
Very Good
84
Average
29
Poor
12
Terrible
6

Property Size

  • X-Small (27)
  • Small (34)
  • Medium (148)
  • Large (258)
  • X-Large (256)

Country

  • India
    India
    (204)
  • United Arab Emirates
    United Arab Emirates
    (88)
  • Indonesia
    Indonesia
    (78)
  • Thailand
    Thailand
    (55)
  • Philippines
    Philippines
    (34)
  • Malaysia
    Malaysia
    (19)
  • Germany
    Germany
    (17)
  • Sri Lanka
    Sri Lanka
    (17)
  • Singapore
    Singapore
    (16)
  • Vietnam
    Vietnam
    (14)
  • United States of America
    United States of America
    (12)
  • Colombia
    Colombia
    (9)
  • Saudi Arabia
    Saudi Arabia
    (8)
  • Egypt
    Egypt
    (8)
  • United Kingdom
    United Kingdom
    (8)
  • Maldives
    Maldives
    (6)
  • Mexico
    Mexico
    (6)
  • Myanmar
    Myanmar
    (6)
  • Oman
    Oman
    (5)
  • Spain
    Spain
    (5)
  • Australia
    Australia
    (4)
  • Portugal
    Portugal
    (4)
  • Qatar
    Qatar
    (4)
  • Japan
    Japan
    (3)
  • Bahrain
    Bahrain
    (3)
  • Kuwait
    Kuwait
    (2)
  • Cyprus
    Cyprus
    (2)
  • Honduras
    Honduras
    (2)
  • Italy
    Italy
    (2)
  • Slovakia
    Slovakia
    (2)
  • South Africa
    South Africa
    (2)
  • Czech Republic
    Czech Republic
    (1)
  • Switzerland
    Switzerland
    (1)
  • Tanzania
    Tanzania
    (1)
  • Malta
    Malta
    (1)
  • Argentina
    Argentina
    (1)
  • Denmark
    Denmark
    (1)
  • Chile
    Chile
    (1)
  • Cambodia
    Cambodia
    (1)
  • Canada
    Canada
    (1)
  • Greece
    Greece
    (1)
  • Norway
    Norway
    (1)
  • Iraq
    Iraq
    (1)
  • New Zealand
    New Zealand
    (1)

Region

  • North America
    North America
    (19)
  • Europe
    Europe
    (46)
  • Asia Pacific
    Asia Pacific
    (456)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (116)
  • South America
    South America
    (13)
  • Africa
    Africa
    (3)

Hoteliers say

Hoteliers like RateGain for its detailed market intelligence reports, outstanding revenue management capabilities, and practical tools like the Rate Shopping and Channel Manager. The software helps streamline pricing strategies, optimize channel performance, and manage dynamic rates effectively, which in turn enhances revenue. Pain points include slow response times, a complex interface, and the need for better integration with PMS and mobile apps.

AI-generated from the text of customer reviews

Support Team
Channel Manager
User Interface
Dashboard and Reports
Rate Shopping
Data Accuracy and Refresh Time
Load Times and Performance
Revenue Management
Market Intelligence
Integration with PMS
10

The Most Complete - Channel Manager Feature

Revenue from 200 to 499 room City Center Hotel in Bekasi (Indonesia)

Verified
1 months ago
The mapping feature among channel distribution are simple view and the reporting feature are available at dashboard for further analytics .
Country Indonesia
Revenue
X-Large Hotel
5

Expand more features and minimize bugs

E-commerce and Reservation from 75-99 room Boutique in Java (Indonesia)

Verified
1 months ago
The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand.
Country Indonesia
E-commerce and Reservation
Large Hotel
10

Easy to use. simple to understand & easier to work.

Front office manager from 100 to 199 room Bed & Breakfast & Inn in Ahmedabad (India)

Verified
1 months ago
Easy handling, quick response, conversion on quick basis, easy way for booking, helps in upsell of the rooms, provides full information through the dashboard.
Country India
Front office manager
Large Hotel
9

Giving the awareness of portal users and streamline the process

cluster Revenue Manager from 100 to 199 room Boutique in Kuwait City (Kuwait)

Verified
1 months ago
As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified interface. By logging into the application, you can access these features seamlessly, ensuring optimal productivity and ease of use.
Country Kuwait
cluster Revenue Manager
Large Hotel
10

I like it the most!

Reservations Asssitant from 200 to 499 room Airport/Conference Hotel in Kepala Batas (Malaysia)

Verified
1 months ago
Easy to connect to our PMS, they are very helpful and easy to communicate with. they will guide us from A to Z.
Country Malaysia
Reservations Asssitant
X-Large Hotel
9

Top Channel Manager

FOM from 25-49 room City Center Hotel in Jaipur (India)

Verified
1 months ago
The rategain channel manager we are using since long time and it is very easy in operating . the service is so fast
Country India
FOM
Medium Hotel
10

Excellent

Duty Manager from 75-99 room City Center Hotel in Bengaluru (India)

Verified
1 months ago
RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry.
Country India
Duty Manager
Large Hotel
5

Good experience using the system

Digital marketing director from 200 to 499 room Boutique in Kerobokan Kelod (Bali)

Verified
1 months ago
RateGain has been a useful addition to our hotel's revenue management toolkit. The rate intelligence features have helped us better understand market trends and adjust our pricing strategies accordingly. The channel management aspect has made it easier to coordinate with various online travel agents, though the initial setup took some time...
Country Bali
Digital marketing director
X-Large Hotel
10

Smart Tools.

CEO & Manager from 500+ room in Prague (Czech Republic)

Verified
1 months ago
Support online available 24/7 - live chat not robot who is always willing to help as possible with follow up.
Country Czech Republic
CEO & Manager
X-Large Hotel
10

Our first channel manager since the hotel join online channel.

Ecommerce from 50-74 room Boutique in Denpasar (Bali)

Verified
1 months ago
Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia.
Country Bali
Ecommerce
Medium Hotel
  • 1
  • 2
  • 3
  • 4
  • 5

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

This platform/product efficiently allows us to connect to various OTA channels and manage their mappings. We can retrieve all mapping information as well to avoid any errors upon connection. Alongside we can update key information with quick menus easy to access such as: rates, inventory and stop sell. The product helps increase productivity without time wasted as it helps retrieve and push old rates (data) if you don't have it noted down otherwise.

Question:

What differentiates this product or service from the competition?

Answer:

The livechat for help and support in real-time is really the key with rategain. It ensures that any concerns or information we need, we can contact someone within the same interface and conclude the task at hand.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We always recommend to practice and play with the system menu. And if ever, you have any unanswered concerns or have forgotten parts of the training/demo session, feel free to contact the rategain support team using the livechat. The real-time help really is game changer.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 49 recommend
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News

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RateGain

1 month ago

Capitalizing on Last-Minute Bookings: How Metropolitan Hotels Doubled Revenue with RateGain

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RateGain

1 month ago

Elevating Revenue Management: Safir Hotels & Resorts' Success with RateGain Solutions

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RateGain

1 month ago

Vietjet Thailand Partners with AirGain to Enhance Fare Precision and Market Leadership

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RateGain

3 months ago

RateGain’s Growth Story Becomes an NYU SPS Case Study

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RateGain

3 months ago

Huinid Hoteles’ Sees 36% Increase in Reservations: Success with RateGain and Expedia

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RateGain

3 months ago

RateGain Recognized as a Preferred Partner by Trip.com

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RateGain

6 months ago

NYU SPS Jonathan M. Tisch Center of Hospitality, HEDNA, and RateGain collaborate on a Benchmark Report Urging Tech Prioritization and Strategic Restructuring in the Hospitality Industry

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RateGain

10 months ago

RateGain Launches Navigator

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RateGain

10 months ago

RateGain Announces Partnership with Flyr

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RateGain

1 year ago

Adara Pulse US Summer Travel Trends

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RateGain

1 year ago

Adara Pulse Middle East & Africa Summer Travel Trends Report

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RateGain

1 year ago

RateGain Recognized by Comparably as the Best Company for Diversity and Career Growth

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RateGain

1 year ago

RateGain’s PULSE powered by Adara suggests that the Middle East Would Lead the Growth in Travel Demand in 2023

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RateGain

1 year ago

Expedia Recognizes RateGain as an Elite Connectivity Partner for 2023

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RateGain

1 year ago

Cinnamon Maldives Selects RateGain’s Engage AI To Enhance Guest Experience

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RateGain

2 years ago

RateGain Enters into an Agreement to Acquire Adara and Form the World's Most Comprehensive Travel-Intent and Data Platform

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RateGain

2 years ago

RateGain selected by Sonder Holdings Inc. to Expand Corporate Travel Access on the Global Distribution System

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RateGain

2 years ago

RateGain Launches Airline Travelers’ Forecast to Help Commercial Teams Drive Higher ROI

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RateGain

2 years ago

RateGain Announces Results for Q1FY23; Continues Strong Momentum with 59% Y-o-Y Revenue Growth

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RateGain

2 years ago

Content Management: The Achilles Heel for Hotels in 2022

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RateGain

2 years ago

RateGain Selected by Mexico’s Leading Hotel Chain Grupo Posadas to Bolster Recovery in Latin America

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RateGain

2 years ago

Booking.com Recognizes RateGain as a Premier Connectivity Partner for 2022

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RateGain

2 years ago

Caesars Entertainment selects RateGain for Rate Intelligence

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RateGain

2 years ago

NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality Launches Strategic Initiative with RateGain to Help Build the Future of Hospitality Technology

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RateGain

2 years ago

Hopper Selects RateGain To Help Global Hotels Compete Better On Mobile

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RateGain

3 years ago

RateGain Launches Content.AI, an End-to-End AI platform for Hotels to Make Content Management Seamless

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RateGain

3 years ago

RateGain’s OPTIMA releases MarketDRONE Narratives

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More About RateGain

RateGain is a leading SaaS company based in India that specializes in providing technology solutions for the travel industry. RateGain Travel Technologies Limited, commonly known as RateGain, offers a range of innovative products and services to help travel providers optimize revenue management, enhance guest experiences, and expand their market share. RateGain's solutions cater to various verticals within the travel industry, including hospitality, car rentals, ferries, and cruises. Their platform enables real-time connectivity and integration with online travel agents (OTAs) and other distribution channels, ensuring accurate availability and pricing updates. With a focus on revenue management, RateGain provides advanced forecasting and analytics capabilities. Their tools allow travel providers to make data-driven decisions, optimize pricing strategies, and maximize revenue opportunities. By leveraging real-time forecasts and market insights, businesses can stay competitive and adapt to changing market dynamics. RateGain also recognizes the importance of social media and its impact on the travel industry. Their solutions enable businesses to monitor and analyze social media channels, gather guest feedback, and track online reputation. This information helps improve guest experiences and allows businesses to address customer concerns promptly. As a rapidly growing startup, RateGain has gained recognition in the market. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE), and its key metrics such as earnings per share (EPS) and year-over-year (YoY) growth are closely monitored. RateGain Travel Technologies Ltd operates from its headquarters in Noida, India. RateGain's success can be attributed to the expertise and vision of its promoters, including Bhanu Chopra, the founder and CEO. Under his leadership, RateGain has established itself as a trusted technology partner for hotel chains and travel providers worldwide. With a strong focus on SaaS solutions, RateGain helps travel providers expand their wallet share by leveraging technology to drive efficiency, optimize revenue, and enhance guest experiences. The company's market cap and growth trajectory reflect its position as a leading Saas company in the travel industry in India.

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Support

Verified Support

RateGain has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Help Center

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Response Time

Less than a day

Recommended

94%

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