What is RateGain?

Founded in 2004 | Headquarters in Noida (India) | 600 employees

Demand.AI (by RateGain) is a sophisticated revenue management system designed to help hoteliers optimize their pricing strategies and boost revenue. The platform provides detailed market intelligence reports, enabling users to anticipate demand for the next 75 days and identify which localities will experience demand surges. It streamlines dynamic rate management and enhances channel performance with practical tools such as Rate Shopping and Channel Manager. While it faces challenges like slow response times and a complex interface, Demand.AI remains a valuable asset for improving revenue management and making data-driven decisions within the hospitality industry.

Analytics

4/5 features

Custom Reports & Templates

Create fully customized drag-n-drop reports and save them as templates for future use or to share with team members.
Net Revenue KPIs
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Corporate & Travel Agency Account Tracking

Opens BI to more than just revenue management team by allowing tool to track corporate and travel agency accounts.
Analytics dashboard
Sales team productivity tracking
Revenue pacing
Dashboarding & data visualization
Distribution Cost Analytics
Scheduled Reports
Multi-Property & Portfolio Level Tracking

Easy access to portfolio-level performance for cluster-level and above property managers in charge of multiple hotels.
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Profitability Contribution by Customer

Analyze profit contribution by segment, channel, country, company and more dimensions to truly understand which guests bring the highest bottom-line value.
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.
Artificial Intelligence

Integrated Artificial Intelligence to enhance analyses and reach better insights/decisions faster.

Forecasting, Budgeting & Planning

4/5 features

Revenue pacing
Forecast Locking & Workflows

Lock plans during the review process and grant user or group level access to each model or forecast.
Driver Based Models

Customizable rules that create dynamically adjusting forecasts that automatically adapt based on business drivers eliminating the need for manual updating.
Food & Beverage Reporting, Analysis & Forecasting

Food & Beverage Forecasting / ability to build and view forecasts and budgets for f&b outlets/allows hotels to accurately forecast total revenue Food & Beverage Reporting & Analysis / ability to understand and analyze f&b revenue trends / make better decisions about staffing, purchasing
Other Income Forecasting, Reporting & Analysis

Ability to build and view forecasts and budgets for other income streams at a hotel like parking, retail, spa, etc. This allows hotels to accurately forecast total revenue. Ability to understand and analyze other income revenue trends / make better decisions about staffing, purchasing
Business & marketing plans
Version Control

Work collaboratively in the same models to maintain a single source of truth and be able to revert to past versions and track changes.
Web Based

Access and update your models via your web browser
Pricing Decision Impact Tracking

Compare actuals and on-the-books with previous time periods, booking windows, pick-up trends and analyze your revenue KPIs
Shared Demand Calendar

Make fast group pricing and availability decisions based on an automatically updated shared demand calendar including competitor pricing, Business-on-the-Books, availability, market compression data, etc.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Data Management

4/5 features

Multi-property management
Centralized user & role management
Open API

The ability for other systems to access the loyalty platform to issue, transfer, redeem, or exchange loyalty points/miles - this is not a fundamental requirement of a loyalty program, but increasingly desirable.
Automated data gathering & integration
Customizable Data Hierarchies

Modify and create your own customized data hierarchies to optimize and fine tune off-the-shelf models and forecasts for your property's unique needs including: market segments, booking channels, room types, and loyalty membership hierarchies.
In-App Data Management

Easily update your rate codes, corporate and travel agency profile mapping, currency conversion rates right from within the app settings.
Flexible Portfolio Grouping

Create unlimited and overlapping subgroups within a hotel portfolio. Analyze data by Region, Country, Brand, Owner, Revenue Manager and more.

Collaboration

4/5 features

Collaboration & Commenting

Leave comments and communicate with team members right within the tool to be able to share information and uncover new insights as a team.
Shareable Templates & Plans

Share plans throughout the organization - "one version of the truth".
File Attachments

Attach files to a cell or model to communicate the rationale behind the numbers.
Web Based

Access and update your models via your web browser
Alerts Feed

Keep teams on top of important changes, enabling them to spot and act on opportunities more efficiently and effectively.

RateGain Reviews Summary

4.7

Excellent

40 reviews

Ease of Use

4.8/5

Customer Support

4.8/5

ROI

4.7/5

Implementation

4.6/5

Recommended for

595

Channel Managers Ranked #19 out of 149

307

Rate Shopping Ranked #5 out of 35

190

Hotel Rate Parity Ranked #4 out of 9

Business Intelligence Ranked #7 out of 74

Social Media Ranked #1 out of 22

Booking Engine Ranked #32 out of 151

Hotel Metasearch Management Software Ranked #9 out of 29

Listings Management Ranked #3 out of 22

Hotel Metasearch Management Software Ranked #13 out of 29

Call Center Software Ranked #6 out of 16

Support

Verified Support

RateGain has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Sorry, this functionality is only available for verified hoteliers

Demand.AI (by RateGain)

What is RateGain?

Custom Reports & Templates

Net Revenue KPIs

Other Income Forecasting, Reporting & Analysis

Food & Beverage Reporting, Analysis & Forecasting

Corporate & Travel Agency Account Tracking

Analytics dashboard

Sales team productivity tracking

Revenue pacing

Dashboarding & data visualization

Distribution Cost Analytics

Scheduled Reports

Multi-Property & Portfolio Level Tracking

Pricing Decision Impact Tracking

Profitability Contribution by Customer

Shared Demand Calendar

Flexible Portfolio Grouping

Artificial Intelligence

Revenue pacing

Forecast Locking & Workflows

Driver Based Models

Food & Beverage Reporting, Analysis & Forecasting

Other Income Forecasting, Reporting & Analysis

Business & marketing plans

Version Control

Web Based

Pricing Decision Impact Tracking

Shared Demand Calendar

Flexible Portfolio Grouping

Multi-property management

Centralized user & role management

Open API

Automated data gathering & integration

Customizable Data Hierarchies

In-App Data Management

Flexible Portfolio Grouping

Collaboration & Commenting

Shareable Templates & Plans

File Attachments

Web Based

Alerts Feed

Q2 '26 Business Intelligence Survey Insights

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What you'll get

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RateGain Reviews Summary

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Support

Verified Support

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