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Demand.AI (by RateGain)
4.7 (40 REVIEWS)
Heena, Rizki, Enzo + 49 more experts recommend RateGain
Read RecommendationsRanked 6 (out of 63) in Business Intelligence
Easy-to-use and instantly accessible platform also allow the user to track demand for each locality within the city, using a map-view or a table view to compare which locality in each city will see higher demand.
94% recommended by 586 hotels
Scandic, Accor, Coast Hotels & 583 others
Bell - AI powered product analyst
I analyzed all of RateGain’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like RateGain for its detailed market intelligence reports, outstanding revenue management capabilities, and practical tools like the Rate Shopping and Channel Manager. The software helps streamline pricing strategies, optimize channel performance, and manage dynamic rates effectively, which in turn enhances revenue. Pain points include slow response times, a complex interface, and the need for better integration with PMS and mobile apps.
Scandic, Accor, Coast Hotels & 583 others
Read their reviewsSupport
Supportive
Hoteliers often highlight RateGain's customer support as a key strength. They appreciate the 24/7 availability, with support accessible through various channels, including live chat that involves real people rather than automated systems. This ensures issues are addressed in a timely manner. Additionally, the support staff are recognized for their expertise and effectiveness, providing valuable assistance especially during setup and training of new users. Comprehensive resources like FAQs and documentation are also noted as helpful in guiding users through the platform.
CEO & Manager
1 months ago
Verified
... Support online available 24/7 - live chat not robot who is always willing to help as possible with follow up. ...
See full reviewDirector of Sales Marketing
3 months ago
Verified
... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Automated Pricing: RateGain’s Rate Shopper feature can dynamically adjust room rates based on competitor pricing and demand fluctuations, enabling hotels to optimize their pricing strategies automatically. Customer Support and Reliability: RateGain is known for providing strong customer support and maintaining high ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Auto ...
See full reviewcluster Revenue Manager
1 months ago
Verified
... Sometimes it's taking little late for rates and availability to update, twice and thrice time to do that reflect the rest is fine. ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the automation capabilities of RateGain's Demand.AI product as significantly enhancing their workflow efficiency. The automation tools effectively reduce manual tasks and errors, making routine processes more streamlined and less time-consuming. Users appreciate the intuitive nature of these automation features, noting that they are easy to implement and positively impact daily operations. This specific focus on leveraging AI and automated processes allows hoteliers to manage dynamic tasks more proficiently, contributing to improved operational efficiency and revenue management strategies.
Reservation
2 months ago
Verified
... Its easy to use and fast and to check the availability and to check the daily pick up of the property. ...
See full reviewDirector of Sales Marketing
3 months ago
Verified
... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...
See full reviewFOM
1 months ago
Verified
... Yes if possible, when we update the rate and inventory it ask for 30 second ask for refresh. so please improve that ...
See full reviewIntegrations
Connected
Hoteliers often highlight RateGain's Business Intelligence product, Demand.AI, for its strong integration capabilities. They appreciate the wide range of integrations available, which include compatibility with essential systems like Property Management Systems (PMS) and Central Reservation Systems (CRS). Users find the integration process to be straightforward and reliable, enabling seamless data synchronization without frequent syncing issues. This ease of integration allows hotels to tailor the connected systems to better meet specific operational needs, enhancing overall efficiency.
Director of Sales Marketing
3 months ago
Verified
... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Automated Pricing: RateGain’s Rate Shopper feature can dynamically adjust room rates based on competitor pricing and demand fluctuations, enabling hotels to optimize their pricing strategies automatically. Customer Support and Reliability: RateGain is known for providing strong customer support and maintaining high reliability, which is crucial for ensuring smooth operations, especially during peak booking periods. These features make RateGain an appealing choice for hotel operators looking to optimize their distribution strategy, enhance pricing, and ultimately maximize revenue. Global Market Reach and Localization: RateGain’s Channel Manager supports multiple currencies and languages, which is especially valuable for properties catering to international guests. Localization options help in setting competitive rates across various regions, which can improve a hotel’s appeal to travelers from specific markets. Advanced Rate Parity Management: RateGain includes tools for managing rate parity across channels. Hotels can monitor and enforce consistent pricing across all platforms, preventing situations where potential guests might find lower rates on one OTA compared to another. This helps maintain a hotel’s pricing integrity and builds trust with customers. High Customization Flexibility: The platform offers customizable rules, restrictions, and rate plans, allowing hotels to adapt to their unique needs or marketing strategies. For instance, hotels can set minimum stay requirements during peak seasons or offer special promotions to targeted segments, all of which can be managed through the Channel Manager. Mobile Access and Cloud-Based System: RateGain is accessible via mobile devices, making it easy for hotel managers and staff to manage their inventory, rates, and availability from anywhere. Its cloud-based system also means that updates and integrations are seamless, with minimal downtime. Integration with PMS and CRS: RateGain’s Channel Manager integrates well with Property Management Systems (PMS) and Central Reservation Systems (CRS), which creates a more unified solution. This integration reduces the need for manual data entry and lowers the chance of human error by automating data flow across systems. Competitor Rate Analysis: RateGain's Rate Shopper feature provides in-depth competitor rate tracking, giving hotels insights into how competitors are pricing their rooms. Hotels can use this to adjust their own rates in real-time based on competitor actions, ensuring they remain competitive in the market. Dynamic Content Management: In addition to rate and availability updates, RateGain also allows for updating photos, descriptions, and other content across OTAs. This ensures that all channels have the latest, most accurate information, helping to maintain brand consistency and optimize conversions. Promotions and Packages Management: Hotels can create specific promotions or packages (like last-minute deals, early bird discounts, or room and meal bundles) and push them to multiple channels at once. This is particularly useful for capturing market segments looking for value-added offers. Detailed Analytics and Reporting: The platform provides comprehensive reports on occupancy rates, booking trends, revenue performance, and other key metrics. Hotels can generate custom reports or set up automated reports, giving them real-time insights to make data-driven decisions. Multi-Property Management: For hotel groups or chains, RateGain allows centralized management of multiple properties from a single dashboard. This simplifies managing rates, availability, and promotions across various locations while maintaining consistency. Booking Engine Integration: RateGain’s Channel Manager integrates with booking engines, allowing hotels to take direct bookings through their website. This enables hotels to bypass OTAs, potentially increasing profit margins while still offering dynamic pricing on their direct channels. Strong API ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most ...
See full reviewDigital marketing director
1 months ago
Verified
... There are areas where it could improve, especially with future technology. Enhancing the integration of artificial intelligence (AI) and machine learning (ML) could provide more accurate and ...
See full reviewDuty Manager
1 months ago
Verified
... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...
See full reviewcluster Revenue Manager
1 months ago
Verified
... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified ...
See full reviewcluster Revenue Manager
1 months ago
Verified
... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified ...
See full reviewFront office manager
1 months ago
Verified
... Booking engine to be improved a bit in terms of quick update of the updates regarding change of the inventory and the room rates. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewValue
Balanced
Hoteliers often highlight the significant value derived from RateGain's products, particularly in the realm of competitive intelligence and operational efficiency. The platform's real-time updates and sophisticated Hotel RateShopping tools like Optma streamline pricing strategies and revenue management, leading to outstanding benefits. However, users suggest enhancements in AI and machine learning integration for more accurate and predictive analytics. While the platform's ease of use, rapid response, and comprehensive dashboard for analytics are well-appreciated, there is a call for further minimization of bugs and inclusion of additional features like reducing actual availability in OTAs. Overall, hoteliers find RateGain's tools valuable for effectively managing dynamic rates and optimizing operations.
Reservation
2 months ago
Verified
... its ok but it can be better and it can be more faster to smooth the operation during the daily task. ...
See full reviewReservation
2 months ago
Verified
... To mange the rate and open/close availability. ...
See full reviewDirector of Sales Marketing
3 months ago
Verified
... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing ...
See full reviewDigital marketing director
1 months ago
Verified
... There are areas where it could improve, especially with future technology. Enhancing the integration of artificial intelligence (AI) and machine learning (ML) could provide more accurate and ...
See full reviewDuty Manager
1 months ago
Verified
... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...
See full reviewFOM
1 months ago
Verified
... The rategain channel manager we are using since long time and it is very easy in operating . the service is so fast ...
See full reviewReservations Asssitant
1 months ago
Verified
... Nothing! as i am very happy to work with them even though most of the time via online platform. i am Truly happy! ...
See full reviewFront office manager
1 months ago
Verified
... Easy handling, quick response, conversion on quick basis, easy way for booking, helps in upsell of the rooms, provides full information through the dashboard. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewRevenue
1 months ago
Verified
... The mapping feature among channel distribution are simple view and the reporting feature are available at dashboard for further analytics . ...
See full reviewFunctionality
Reliable
Hoteliers often highlight the comprehensive functionality of RateGain’s Business Intelligence product, Demand.AI. Core features such as booking management and reporting are generally effective, though users mention occasional bugs and downtime which could impact reliability. Scalability is a noted strength, allowing the solution to adapt to growing businesses. The toolset is seen as largely complete, although there is a call for improvement in automation and more adaptability in features like reporting and workflows. Insights and reporting capabilities are appreciated for their actionability, yet there’s a desire for faster, more reliable data refreshes. Users value the global features, particularly the support for multiple languages and currencies, enhancing its utility for international operations.
Reservation
2 months ago
Verified
... To mange the rate and open/close availability. ...
See full reviewReservation
2 months ago
Verified
... To mange the rate and open/close availability. ...
See full reviewReservation
2 months ago
Verified
... its ok but it can be better and it can be more faster to smooth the operation during the daily task. ...
See full reviewReservation
2 months ago
Verified
... To mange the rate and open/close availability. ...
See full reviewReservation
2 months ago
Verified
... To mange the rate and open/close availability. ...
See full reviewCEO & Manager
1 months ago
Verified
... Smarter options for channel manager with some extra functionality as per request and needs of users - mobile applications for the tools. ...
See full reviewCEO & Manager
1 months ago
Verified
... Smarter options for channel manager with some extra functionality as per request and needs of users - mobile applications for the tools. ...
See full reviewDirector of Sales Marketing
3 months ago
Verified
... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...
See full reviewDirector of Sales Marketing
3 months ago
Verified
... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...
See full reviewDirector of Sales Marketing
3 months ago
Verified
... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...
See full reviewDirector of Sales Marketing
3 months ago
Verified
... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most ...
See full reviewRevenue Manager
1 months ago
Verified
... dashboard #analytics #chart #reports #insights #chart #graph #forecast #data Channel Managers all the functionality are perfect ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface: RateGain’s Channel Manager has a straightforward, intuitive interface, which makes it accessible for staff with varying tech experience. It’s designed to streamline workflows, reducing the time spent managing multiple booking channels. Automated Pricing: RateGain’s Rate Shopper feature can dynamically adjust room rates based on competitor pricing and demand fluctuations, enabling hotels to optimize their pricing strategies automatically. Customer Support and Reliability: RateGain is known for providing strong customer support and maintaining high reliability, which is crucial for ensuring smooth operations, especially during peak booking periods. These features make RateGain an appealing choice for hotel operators looking to optimize their distribution strategy, enhance pricing, and ultimately maximize revenue. Global Market Reach and Localization: RateGain’s Channel Manager supports multiple currencies and languages, which is especially valuable for properties catering to international guests. Localization options help in setting competitive rates across various regions, which can improve a hotel’s appeal to travelers from specific markets. Advanced ...
See full reviewRevenue & Distribution Manager
1 months ago
Verified
... The feature need to be added which already inform to the account manager. Some area need to be improved such as reporting. ...
See full reviewRevenue & Distribution Manager
1 months ago
Verified
... Our hotel using RateGain since 2018 and so far we satisfy with the service. Some product is superior like the channel manager and business intelligence. ...
See full reviewEcommerce
1 months ago
Verified
... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...
See full reviewEcommerce
1 months ago
Verified
... Some feature is missing from the old Rategain to the new Rategain, even the new Rategain channel manager looks better, need improvement urgently for the UNO feature. ...
See full reviewEcommerce
1 months ago
Verified
... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...
See full reviewDigital marketing director
1 months ago
Verified
... There are areas where it could improve, especially with future technology. Enhancing the integration of artificial intelligence (AI) and machine learning (ML) could provide more accurate and ...
See full reviewDuty Manager
1 months ago
Verified
... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...
See full reviewDuty Manager
1 months ago
Verified
... RateGain is a leading SaaS company specializing in revenue management, competitive intelligence, and data solutions for the travel and hospitality industry. ...
See full reviewFOM
1 months ago
Verified
... Yes if possible, when we update the rate and inventory it ask for 30 second ask for refresh. so please improve that ...
See full reviewcluster Revenue Manager
1 months ago
Verified
... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified interface. By logging into the application, you can access these features seamlessly, ensuring optimal ...
See full reviewcluster Revenue Manager
1 months ago
Verified
... Sometimes it's taking little late for rates and availability to update, twice and thrice time to do that reflect the rest is fine. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... Expand more features and minimize bugs ...
See full reviewRevenue
1 months ago
Verified
... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...
See full reviewUser Interface
Intuitive
Hoteliers often find RateGain’s user interface to be user-friendly and efficient in managing their operations. The navigation through menus and features is straightforward, making it easy to link and unlink OTAs and adjust prices. However, there are reports of occasional sluggishness, especially when managing large datasets, suggesting a need for improved responsiveness. Users appreciate the clarity of information conveyed, particularly through the simple view of mapping features and accessible reporting dashboards, which aid in further analysis. Some hoteliers also noted that the static nature of the drop-down menus could be enhanced to improve customization and usability, making the system more intuitive for both new and existing users.
Reservation
2 months ago
Verified
... To mange the rate and open/close availability. ...
See full reviewRevenue Manager
1 months ago
Verified
... What i have is if the Api and rate push can be made much easier so that the Work flow can be much better as some times its slow when needed Speed of Interface: Some users report that the platform can feel slow at times, particularly when managing multiple properties or large amounts of data. Optimizing the loading speed and response times could make the system more efficient for users, especially for those managing larger hotel chains. More Granular Customization Options: While RateGain offers customizable rules and restrictions, some users would like even more granular control over rate management and room allocation, such as more specific seasonal pricing rules or the ability to create advanced promotional options tailored to different OTAs or customer segments. Improved ...
See full reviewRevenue Manager
1 months ago
Verified
... RateGain's Channel Manager is particularly valued for a few key features that make it stand out for hotel and hospitality management. Here are some aspects that users and experts often find most beneficial: Real-Time Updates: One of the standout features is its ability to synchronize rates, availability, and inventory across multiple OTAs (Online Travel Agencies) and booking channels in real-time. This reduces the risk of overbooking or double bookings and allows hotels to manage pricing dynamically. Comprehensive Channel Connectivity: RateGain offers a wide network of connected channels, from popular OTAs to niche travel booking platforms. This means hotels can reach a broader audience without manually updating each channel. Revenue Management Integration: The platform has robust analytics and reporting tools that help hotels with revenue management. Insights derived from RateGain’s data allow hotels to make informed pricing decisions and adjust rates based on demand, competition, and market trends. User-Friendly Interface ...
See full reviewReservation
1 months ago
Verified
... The 24 hours support should have Indonesia language, because sometime the hotel staff not fluent in English and some word is complicated. ...
See full reviewEcommerce
1 months ago
Verified
... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...
See full reviewEcommerce
1 months ago
Verified
... Some feature is missing from the old Rategain to the new Rategain, even the new Rategain channel manager looks better, need improvement urgently for the UNO feature. ...
See full reviewFOM
1 months ago
Verified
... The rategain channel manager we are using since long time and it is very easy in operating . the service is so fast ...
See full reviewFOM
1 months ago
Verified
... The rategain channel manager we are using since long time and it is very easy in operating . the service is so fast ...
See full reviewcluster Revenue Manager
1 months ago
Verified
... Giving the awareness of portal users and streamline the process ...
See full reviewcluster Revenue Manager
1 months ago
Verified
... As we continue enhancing our operational efficiency and streamlining processes,. This platform consolidates all essential functions, including content parity, Optima, and distribution, into a unified ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... I want rezgain to minimize bugs and errors. Add features such as reducing actual availability and can be adjusted in OTA. Then you can add the structure rate feature too. ...
See full reviewE-commerce and Reservation
1 months ago
Verified
... The display if you want linking and unlinking to OTA is very easy. The display for changing prices is also quite easy to understand. ...
See full reviewRevenue
1 months ago
Verified
... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...
See full reviewRevenue
1 months ago
Verified
... The mapping feature among channel distribution are simple view and the reporting feature are available at dashboard for further analytics . ...
See full reviewRevenue
1 months ago
Verified
... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...
See full reviewRevenue
1 months ago
Verified
... The menu drop down at channel manager might able to create user friendly. The current drop down menu are static. ...
See full reviewWhat Types of Hotels RateGain is Popular For
Size
258 | Large (75-199 room)
148 | Medium (25-74 room)
34 | Small (10-24 room)
256 | X-Large (200+ room)
27 | X-Small (1-9 room)
Country
204 | India
88 | United Arab Emirates
78 | Indonesia
55 | Thailand
34 | Philippines
19 | Malaysia
17 | Germany
17 | Sri Lanka
16 | Singapore
14 | Vietnam
12 | United States of America
9 | Colombia
8 | Saudi Arabia
8 | Egypt
8 | United Kingdom
6 | Maldives
6 | Mexico
6 | Myanmar
5 | Oman
5 | Spain
4 | Australia
4 | Portugal
4 | Qatar
3 | Japan
3 | Bahrain
2 | Kuwait
2 | Cyprus
2 | Honduras
2 | Italy
2 | Slovakia
2 | South Africa
1 | Czech Republic
1 | Switzerland
1 | Tanzania
1 | Malta
1 | Argentina
1 | Denmark
1 | Chile
1 | Cambodia
1 | Canada
1 | Greece
1 | Norway
1 | Iraq
1 | New Zealand
Type
173 | Bed & Breakfast & Inns
237 | Boutiques
263 | Branded Hotels
5 | Casinos
250 | City Center Hotels
277 | Airport/Conference Hotels
68 | Extended Stay & Serviced Apartments
36 | Hostels
181 | Limited Service & Budget Hotels
286 | Luxury Hotels
5 | Motels
232 | Resorts
8 | RV Parks & Campgrounds
14 | Vacation Rentals & Villas
Region
19 | North America
46 | Europe
456 | Asia Pacific
5 | Oceania
116 | Middle East
13 | South America
3 | Africa
Category
595 | Channel Managers
190 | Hotel Rate Parity
307 | Rate Shopping
40 | Business Intelligence
23 | Booking Engine
23 | Hotel Metasearch Management Software
7 | Listings Management
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Capabilities
RateGain doesn’t have any benefits or use cases available
Features
Analytics
Forecasting, Budgeting & Planning
Data Management
Collaboration
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Achievements
This vendor's trending score is rising, Demand.AI (by RateGain) is the #6 most trending product in the Business Intelligence category (out of 63) and the #205 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRateGain has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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RateGain Case Studies
Capitalizing on Last-Minute Bookings: How Metropolitan Hotels Doubled Revenue with RateGain
دبي (United Arab Emirates)
Elevating Revenue Management: Safir Hotels & Resorts' Success with RateGain Solutions
Sq (Egypt)
Huinid Hoteles’ Sees 36% Increase in Reservations: Success with RateGain and Expedia
SanCarlosdeBariloche (Argentina)
References
"The support that we´ve gotten from Rategain has been phenomenal. We want to distribute our hotels correctly and efficiently, and without RateGain we would not only have a hard time, it would be impossible."
"The support that we´ve gotten from Rategain has been phenomenal. We want to distribute our hotels correctly and efficiently, and without RateGain we would not only have a hard time, it would be impossible."
"RateGAIN's team and solutions is more like a part of our family than just a business partner. We have been working with them in developing efficient solutions to enhance and strengthen the company's distribution network for our hotels in MENA region. Their professionalism & expertise help us connect with new partners and reach new markets which leads to attracting new guests to our hotels. I personally appreciate their attentiveness to details and commitments for superior results, which in return strengthen the partnership and deliver profits."
"RateGAIN's team and solutions is more like a part of our family than just a business partner. We have been working with them in developing efficient solutions to enhance and strengthen the company's distribution network for our hotels in MENA region. Their professionalism & expertise help us connect with new partners and reach new markets which leads to attracting new guests to our hotels. I personally appreciate their attentiveness to details and commitments for superior results, which in return strengthen the partnership and deliver profits."
"I work with rate parity loop from RateGain. We are using it to identify rate parity that we have online, and to ensure that we identify which supplier it is from and making sure that we can put processes in place to adjust that and commercially discuss it, identify it, and be able to action it and resolve that."
"RateGain is easy to use and able to consolidate a lot of distribution platforms. Not only is the tool easy to understand and intutive, the customer service is very professional and prompt in resolving any of our issues."
"The support that we've gotten from RateGain has been phenomenal. We want to distribute our hotels correctly and efficiently, and without RateGain e would not only have a hard time, it would be impossible."
"RateGain is known for their strength in swift inventory distribution. With an ever-growing network of group of hotels and individual properties, the need for speed, management of rates and inventory with perfection, integrated with UBIScloud hospitality platform, the need for choosing a global channel management platform with over 300 channel interfaces, was a key strategic progression of servicing our client base."
"The beginning of my collaboration with myhotelshop came from the suggestion of one of our partners. We wanted to disintermediate sales through new direct channels (adwords and metasearch). I was supported from the beginning and with continuity by the consultant Mrs. Nicole, who follows me with availability, reliability and kindness. In a short period time the campaigns have been activated and already in the first year we have seen good results, which can be constantly monitored thanks to their extranet. The campaign has doubled the direct visits to our webpage compared to the previous year, saving us a big part of commissions we were paying to the OTA."
"Our cooperation with myhotelshop works very well. Our people of contact are friendly and professional. We are very happy with our commercial partnership and the results. The online bookings on our website have increased by approx. 30%. Our expenses for online marketing though have not increased. This is an excellent result I get to enjoy repeatedly."
"The support always answers promptly, friendly and professionally. The consultation is proactive and the reporting in the Extranet understandable. One gets informed about current trends and can get additional advice on questions beyond the booked campaign. Thanks to the ´brand campaign via the Ads we could increase the number of direct bookings on our website. The visibility on the channels relevant to us has been significantly improved which has also resulted in an increase of direct bookings. Completely satisfied - this goes for all three hotels for 4 years."
"We were looking for a solution to distribute our inventory on multiple platforms including our brand website and RateGain was a perfect choice. Now from a single dashboard, we can manage inventory and prices for our 500 plus properties across all distribution channels. RateGain’s strong technology and product team along with high-quality product has provided us the smooth eco system where we can focus more on business rather than technical hassles in online distribution” Thanks to RateGain team for making it so simple and seamless for us."
"The accuracy RateGain’s Online Distribution Channel Manager provides in updating rates and inventory and the speed at which it does is amazing. The “Pool Inventory Feature” of RezGain helped us resolve our problem of sharing limited inventory. In addition, the “Automated Inventory Management” rule manager has helped us optimizing on inventory. Another very time-saving feature of “Rate Mapping” has made our operations much faster by creating a master product and updating the rates with one single click on the dashboard On top of that, the tool provides the group level analytics and reporting, which is very useful and easy to consume."
"We are using RateGain’s tools for Rate Intelligence, Hotel Channel Manager, and Online Reputation Management. All the tools are smart and easy to use. RateGain team is very helpful and we are very happy to share our experience with other hotels as well."
"RateGain has helped us achieve our targets with a better understanding of the market. RateGain offers the right set of tools for a revenue manager to focus on their strategies. Now it is much easier for us to control our inventories and keep a tab on our KPIs with their hotel channel manager. With RateGain Solutions, performance is powerful, highly efficient and real-time. We thank RateGain for their great support."
"RateGain has been a true partner and has paved the way for a plethora of new distribution avenues. RateGain’s tools, especially the Hotel Channel Manager help us to seamlessly distribute rates, restrictions, and inventory online. There is no manual day-to-day management as a result of which, we can now focus better on building a richer guest experience."
"RateGain is our valued partner. Together we are developing new distribution channels and managing our inventory more effectively using RateGain’s solutions. Ultimately this will lead to greater revenue and profitability with the help of their hotel channel manager."
""RateGain’s RateShoper++ gives you a 360 degree perspective of the market on the real time. Data on AirBnB and Parity, helps monitor the new comp set and deviations thoroughly. Their newly launched Holiday and Events functionality, can guide properties for upcoming market demand, hence making pricing strategy more proficient""
"With RateGain’s solutions the immediate benefit we received was that we were able to position our property strategically among our comp-set as far as pricing was concerned. We were able to save time and efforts and it also provided us the confidence to manage rates multiple times during the day. With considerable data now on record, the RateGain tool is now a strong reference guide in our pricing decisions. RateGain’s tool is very user-friendly with the pages being very easy to maneuver across. It has definitely saved us time during the day to focus on selling. The fact the rate RateGain’s solution was providing real-time data compared to other products, was a key factor."
"With the help of powerful dashboard analytics in the RateGain’s tool, we are now able to analyze our comp-set better as well as leverage the power of price intelligence. Hence, we are now able to identify source markets better which has resulted in a stark improvement in our RevPAR and ADR numbers over the past few months."
"The maturity of digital portals and a plethora of social forums today have made information transparent and accessible in a few clicks. The core challenge is to determine the level of discretion when it comes to sharing data online, and a smart tool like from RateGain makes that easy for us. RateGain team has done a great job in managing our hotel’s online reputation.<br />"
"Guests share their feedback on review sites, OTAs and on social media. Instant data analysis is essential for both marketing and operational teams. RateGain’s tools help hoteliers create integrated guest experiences. Each guest must be seen an individual.<br /> <br /> <br /> <br />"
"<br /> Today, guest sentiment analysis matters and their opinions are all out in the open, thanks to the numerous review sites out there. People talk about their wants and a huge number of people want the same thing, hence being transparent is a necessity for hotels. RateGain’s tool is a very useful tool in this regard, as it helps us to identify these requirements. By using it, we are able to analyze our guest’s sentiments and accordingly cater to their exact requirements.<br /> <br /> <br />"
Featured Customers
More Products by RateGain
Hotelier Rating
Hoteliers like RateGain for its detailed market intelligence reports, outstanding revenue management capabilities, and practical tools like the Rate Shopping and Channel Manager. The software helps streamline pricing strategies, optimize channel performance, and manage dynamic rates effectively, which in turn enhances revenue. Pain points include slow response times, a complex interface, and the need for better integration with PMS and mobile apps.
AI-generated from the text of customer reviews
Looking for specific info?
The Most Complete - Channel Manager Feature
Revenue from 200 to 499 room City Center Hotel in Bekasi (Indonesia)
Expand more features and minimize bugs
E-commerce and Reservation from 75-99 room Boutique in Java (Indonesia)
Easy to use. simple to understand & easier to work.
Front office manager from 100 to 199 room Bed & Breakfast & Inn in Ahmedabad (India)
Giving the awareness of portal users and streamline the process
cluster Revenue Manager from 100 to 199 room Boutique in Kuwait City (Kuwait)
I like it the most!
Reservations Asssitant from 200 to 499 room Airport/Conference Hotel in Kepala Batas (Malaysia)
Top Channel Manager
FOM from 25-49 room City Center Hotel in Jaipur (India)
Excellent
Duty Manager from 75-99 room City Center Hotel in Bengaluru (India)
Good experience using the system
Digital marketing director from 200 to 499 room Boutique in Kerobokan Kelod (Bali)
Smart Tools.
CEO & Manager from 500+ room in Prague (Czech Republic)
Our first channel manager since the hotel join online channel.
Ecommerce from 50-74 room Boutique in Denpasar (Bali)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
This platform/product efficiently allows us to connect to various OTA channels and manage their mappings. We can retrieve all mapping information as well to avoid any errors upon connection. Alongside we can update key information with quick menus easy to access such as: rates, inventory and stop sell. The product helps increase productivity without time wasted as it helps retrieve and push old rates (data) if you don't have it noted down otherwise.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The livechat for help and support in real-time is really the key with rategain. It ensures that any concerns or information we need, we can contact someone within the same interface and conclude the task at hand.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
We always recommend to practice and play with the system menu. And if ever, you have any unanswered concerns or have forgotten parts of the training/demo session, feel free to contact the rategain support team using the livechat. The real-time help really is game changer.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
RateGain
1 month ago
Capitalizing on Last-Minute Bookings: How Metropolitan Hotels Doubled Revenue with RateGain
RateGain
1 month ago
Elevating Revenue Management: Safir Hotels & Resorts' Success with RateGain Solutions
RateGain
1 month ago
Vietjet Thailand Partners with AirGain to Enhance Fare Precision and Market Leadership
RateGain
3 months ago
RateGain’s Growth Story Becomes an NYU SPS Case Study
RateGain
3 months ago
Huinid Hoteles’ Sees 36% Increase in Reservations: Success with RateGain and Expedia
RateGain
3 months ago
RateGain Recognized as a Preferred Partner by Trip.com
RateGain
6 months ago
NYU SPS Jonathan M. Tisch Center of Hospitality, HEDNA, and RateGain collaborate on a Benchmark Report Urging Tech Prioritization and Strategic Restructuring in the Hospitality Industry
RateGain
10 months ago
RateGain Launches Navigator
RateGain
10 months ago
RateGain Announces Partnership with Flyr
RateGain
1 year ago
Adara Pulse US Summer Travel Trends
RateGain
1 year ago
Adara Pulse Middle East & Africa Summer Travel Trends Report
RateGain
1 year ago
RateGain Recognized by Comparably as the Best Company for Diversity and Career Growth
RateGain
1 year ago
RateGain’s PULSE powered by Adara suggests that the Middle East Would Lead the Growth in Travel Demand in 2023
RateGain
1 year ago
Expedia Recognizes RateGain as an Elite Connectivity Partner for 2023
RateGain
1 year ago
Cinnamon Maldives Selects RateGain’s Engage AI To Enhance Guest Experience
RateGain
2 years ago
RateGain Enters into an Agreement to Acquire Adara and Form the World's Most Comprehensive Travel-Intent and Data Platform
RateGain
2 years ago
RateGain selected by Sonder Holdings Inc. to Expand Corporate Travel Access on the Global Distribution System
RateGain
2 years ago
RateGain Launches Airline Travelers’ Forecast to Help Commercial Teams Drive Higher ROI
RateGain
2 years ago
RateGain Announces Results for Q1FY23; Continues Strong Momentum with 59% Y-o-Y Revenue Growth
RateGain
2 years ago
Content Management: The Achilles Heel for Hotels in 2022
RateGain
2 years ago
RateGain Selected by Mexico’s Leading Hotel Chain Grupo Posadas to Bolster Recovery in Latin America
RateGain
2 years ago
Booking.com Recognizes RateGain as a Premier Connectivity Partner for 2022
RateGain
2 years ago
Caesars Entertainment selects RateGain for Rate Intelligence
RateGain
2 years ago
NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality Launches Strategic Initiative with RateGain to Help Build the Future of Hospitality Technology
RateGain
2 years ago
Hopper Selects RateGain To Help Global Hotels Compete Better On Mobile
RateGain
3 years ago
RateGain Launches Content.AI, an End-to-End AI platform for Hotels to Make Content Management Seamless
RateGain
3 years ago
RateGain’s OPTIMA releases MarketDRONE Narratives
More About RateGain
RateGain is a leading SaaS company based in India that specializes in providing technology solutions for the travel industry. RateGain Travel Technologies Limited, commonly known as RateGain, offers a range of innovative products and services to help travel providers optimize revenue management, enhance guest experiences, and expand their market share. RateGain's solutions cater to various verticals within the travel industry, including hospitality, car rentals, ferries, and cruises. Their platform enables real-time connectivity and integration with online travel agents (OTAs) and other distribution channels, ensuring accurate availability and pricing updates. With a focus on revenue management, RateGain provides advanced forecasting and analytics capabilities. Their tools allow travel providers to make data-driven decisions, optimize pricing strategies, and maximize revenue opportunities. By leveraging real-time forecasts and market insights, businesses can stay competitive and adapt to changing market dynamics. RateGain also recognizes the importance of social media and its impact on the travel industry. Their solutions enable businesses to monitor and analyze social media channels, gather guest feedback, and track online reputation. This information helps improve guest experiences and allows businesses to address customer concerns promptly. As a rapidly growing startup, RateGain has gained recognition in the market. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE), and its key metrics such as earnings per share (EPS) and year-over-year (YoY) growth are closely monitored. RateGain Travel Technologies Ltd operates from its headquarters in Noida, India. RateGain's success can be attributed to the expertise and vision of its promoters, including Bhanu Chopra, the founder and CEO. Under his leadership, RateGain has established itself as a trusted technology partner for hotel chains and travel providers worldwide. With a strong focus on SaaS solutions, RateGain helps travel providers expand their wallet share by leveraging technology to drive efficiency, optimize revenue, and enhance guest experiences. The company's market cap and growth trajectory reflect its position as a leading Saas company in the travel industry in India.
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RateGain has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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