Vertical Booking (CRS)

Ranked 2 (out of 34) in Central Reservations Systems

Central Reservations Systems

Customizable integrated reservation solutions that support the entire guest booking cycle

Ratings Snapshot

Certificate of Excellence
Read 26 reviews
91%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #2 out of 34 in Central Reservations Systems

Ease of Use
4.4/5
ROI
4.7/5
Implementation
4.4/5
Customer Support
4.5/5
Verified Customer Support

Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Boutiques 9 verified reviews
    97%
  • Luxury Hotels 6 verified reviews
    92%
  • Bed & Breakfast & Inns 3 verified reviews
    83%
  • City Center Hotels 3 verified reviews
    93%
  • Resorts 3 verified reviews
    93%
  • Vacation Rentals & Villas 2 verified reviews
    95%
  • Branded Hotels 2 verified reviews
    100%
  • Extended Stay & Serviced Apartments 1 verified reviews
    80%

Vertical Booking (CRS) Overview

Vertical Booking (CRS) Overview

Vertical Booking is a leading, global reservation technology provider with hotel clients in 107 countries worldwide, offering solutions translated into 29 languages and usable in all currencies. No matter the size of your property or group, Vertical Booking can provide a customizable solution that supports the entire guest booking cycle - including a booking engine, GDS distribution, channel manag...

About Vertical Booking View website

Founded in 1999 | Headquarters in Bergamo Italy | 28 employees

A very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...

Other Products by Vertical Booking

1/2

Integrates with

  • Property Management Systems
  • Hotel CRM & Email Marketing
  • Digital Marketing Agencies
Browse integrations (49 verified)

What customers love about Vertical Booking (CRS)

Like 91% recommend

General Manager

User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend

Revenue Consultant

The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...

Ecommerce Manager

*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking

Owner

As a small independent hotel, it is nice to be able to compete with the larger chains by getting our rates and inventory on such a broad selection of channels. The other options out there don't have the reach Vertical B...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Vertical Booking handle's Duetto's industry leading Open Pricing structure, and we are very pleased with how our integration works together. We are able to update rates in real time with recommendations based on our joint client's PMS data.

by David Gerrard (Duetto) on March 31, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

As above, Vertical Booking supports Duetto's Open Pricing structure, and allows clients to update rates in real-time and ensure an appropriate yielding amount not just by date and rate but by room type as well. Our systems complement each other to give an excellent outcome.

by David Gerrard (Duetto) on March 31, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Duetto and Vertical Booking have a great integration and partnership. By choosing Duetto as your RMS and Vertical Booking as your CRS, you will certainly have the opportunity to grow your revenue and implement any rate strategy you desire.

by David Gerrard (Duetto) on March 31, 2021

See more answers (1)
User avatar image User avatar image
Recommended by

Features

Other

0/14 features

Want to go behind the scenes and see how Vertical Booking (CRS) works?

Clients & references

References & testimonials

Testimonial avatar
We were looking for a very interactive, easy-to-use booking engine and GDS supplier, if you will, so we use Vertical Booking. It works out extremely well. It is easy to craft, great service that is pr...
Al Munguia General Manager at the Jupiter Hotel
Testimonial avatar
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Doug Collins CEO of Hospitality Lodging Systems at the owner of the Budgetel and Haven Hotels Lodging hotel chains

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Case studies

Study image

Awards & Certifications

techAwards empty image

Vertical Booking doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Turkey
  • Switzerland
  • Italy
  • Mexico
  • Canada

26 Verified Vertical Booking Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

April 13, 2022

Vertical Booking (CRS) Review: Technology trends with the personal touch

Generel Manager from Luxury Hotels in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

There are many different solutions avaliable out there but Vertical Booking's team goes above and beyond to make them work for you the right way, as they are former hoteliers.

What do you dislike or think could be improved?

We will really appreciate if they may kindly add more solutions, with the same service quality. Being able to to take all the services from the same company would be huge time saver.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 23, 2022

Vertical Booking (CRS) Review: Vertical Booking is a program that is clear, regular and fast for its users. a program. I have used the progra...

Hilton İstanbul Kozyatağı Gelirler Direktörü from Luxury Hotels in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Reflecting price revisions quickly and simultaneously to all channels, providing revenue management by selling at the right time with the right price. .

What do you dislike or think could be improved?

Maybe the rate checker program can be improved visually. If com set prices in B2B-B2C channels can be viewed separately, more detailed control can be achieved. .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (CRS) Review: Useful tools which are always working

SALES MANAGER from Resorts in (Turkey)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Crs is What i ilke most. I can create and Manage Bookings and offers easily. Channel manager is working properly.

What do you dislike or think could be improved?

Booking engine must be more customisable. Especially for children ages a select box is a must for iPad and mobile users. İf you have a child 12 years old you Need to press 12 time + sign that is not user...

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

March 22, 2022

Vertical Booking (CRS) Review: Daniela Mosca is the Best

reception and technology from City Center Hotels in Roma (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

CRO is simply amazing, Channel Manager is very easy to connect. Let me highlihgt the professionality of Daniela Mosca: smart, fast, kind.

What do you dislike or think could be improved?

It would be appreciated if i could: make group reservations; change mail quotation using html; receive city analisys demand; day use booking

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4

March 22, 2022

Vertical Booking (CRS) Review: Definitely solution oriented.

Genel Müdür from City Center Hotels in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

During the process, I had the chance to experience almost all of their services in many places where I worked. I definitely got effective results. And most importantly, they always acted solution-oriented...

What do you dislike or think could be improved?

They have a structure that has always adapted and developed itself to innovations. In this way, you always adapt yourself to these innovations.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (CRS) Review: Simply perfect

Revenue Manager from Branded Hotels in Milano (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

What I prefer of Vertical is the automatic revenue rules, that allows me to increase rates automatically; distribution, channel , complete management of reservations

What do you dislike or think could be improved?

I do not have any suggestion for them, when I need something, in a few days they make it real!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

Pricing

Profile empty

Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent press releases

Profile empty

Vertical Booking doesn’t have any recent company updates, news or announcements

Resources & reports

Profile empty

Vertical Booking doesn’t have any free e-books or reports available

Popular Vertical Booking (CRS) Integrations

View all (49 Vertical Booking Integrations)