Ratings Snapshot
91%
Recommend
#2
Popularity index
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #2 out of 34 in Central Reservations Systems
Ease of Use
4.4/5
ROI
4.7/5
Implementation
4.4/5
Customer Support
4.5/5
Verified Customer Support
Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Vertical Booking (CRS) Overview
Vertical Booking (CRS) Overview
Vertical Booking is a leading, global reservation technology provider with hotel clients in 107 countries worldwide, offering solutions translated into 29 languages and usable in all currencies. No matter the size of your property or group, Vertical Booking can provide a customizable solution that supports the entire guest booking cycle - including a booking engine, GDS distribution, channel manag...
About Vertical Booking View website
Founded in 1999 | Headquarters in Bergamo Italy | 28 employeesA very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...
Other Products by Vertical Booking
1/2
Integrates with
- Property Management Systems
- Hotel CRM & Email Marketing
- Digital Marketing Agencies
Need a custom integration?
What customers love about Vertical Booking (CRS)
91% recommend
Revenue Consultant
The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...
Ecommerce Manager
*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking
Owner
As a small independent hotel, it is nice to be able to compete with the larger chains by getting our rates and inventory on such a broad selection of channels. The other options out there don't have the reach Vertical B...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Vertical Booking handle's Duetto's industry leading Open Pricing structure, and we are very pleased with how our integration works together. We are able to update rates in real time with recommendations based on our joint client's PMS data.
by David Gerrard (Duetto) on March 31, 2021
See more answers (1)
Question:
What differentiates this product or service from the competition?
Answer:
As above, Vertical Booking supports Duetto's Open Pricing structure, and allows clients to update rates in real-time and ensure an appropriate yielding amount not just by date and rate but by room type as well. Our systems complement each other to give an excellent outcome.
by David Gerrard (Duetto) on March 31, 2021
See more answers (1)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Duetto and Vertical Booking have a great integration and partnership. By choosing Duetto as your RMS and Vertical Booking as your CRS, you will certainly have the opportunity to grow your revenue and implement any rate strategy you desire.
by David Gerrard (Duetto) on March 31, 2021
See more answers (1)
Recommended by
David Gerrard
Director, Data Quality & Integrations @ Duetto
David Gerrard
Director, Data Quality & Integrations @ Duetto
Want to go behind the scenes and see how Vertical Booking (CRS) works?
Clients & references
References & testimonials
We were looking for a very interactive, easy-to-use booking engine and GDS supplier, if you will, so we use Vertical Booking. It works out extremely well. It is easy to craft, great service that is pr...
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Case studies
- Jupiter Hotel
- Jupiter Hotel Portland
- Boutiques in Portland
Awards & Certifications
Vertical Booking doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Turkey
- Switzerland
- Italy
- Mexico
- Canada
Likelihood to Recommend
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April 13, 2022
Vertical Booking (CRS) Review: Technology trends with the personal touch
Generel Manager from Luxury Hotels in (Turkey)
Recommend
10/10
What do you like most?
There are many different solutions avaliable out there but Vertical Booking's team goes above and beyond to make them work for you the right way, as they are former hoteliers.
What do you dislike or think could be improved?
We will really appreciate if they may kindly add more solutions, with the same service quality. Being able to to take all the services from the same company would be huge time saver.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 23, 2022
Vertical Booking (CRS) Review: Vertical Booking is a program that is clear, regular and fast for its users. a program. I have used the progra...
Hilton İstanbul Kozyatağı Gelirler Direktörü from Luxury Hotels in (Turkey)
Recommend
10/10
What do you like most?
Reflecting price revisions quickly and simultaneously to all channels, providing revenue management by selling at the right time with the right price. .
What do you dislike or think could be improved?
Maybe the rate checker program can be improved visually. If com set prices in B2B-B2C channels can be viewed separately, more detailed control can be achieved. .
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (CRS) Review: Useful tools which are always working
SALES MANAGER from Resorts in (Turkey)
Recommend
9/10
What do you like most?
Crs is What i ilke most. I can create and Manage Bookings and offers easily. Channel manager is working properly.
What do you dislike or think could be improved?
Booking engine must be more customisable. Especially for children ages a select box is a must for iPad and mobile users. İf you have a child 12 years old you Need to press 12 time + sign that is not user...
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4
March 22, 2022
Vertical Booking (CRS) Review: Daniela Mosca is the Best
reception and technology from City Center Hotels in Roma (Italy)
Recommend
10/10
What do you like most?
CRO is simply amazing, Channel Manager is very easy to connect. Let me highlihgt the professionality of Daniela Mosca: smart, fast, kind.
What do you dislike or think could be improved?
It would be appreciated if i could: make group reservations; change mail quotation using html; receive city analisys demand; day use booking
Customer Support
5
Ease of Use
4
Value for money
4
Implementation
4
March 22, 2022
Vertical Booking (CRS) Review: Definitely solution oriented.
Genel Müdür from City Center Hotels in (Turkey)
Recommend
10/10
What do you like most?
During the process, I had the chance to experience almost all of their services in many places where I worked. I definitely got effective results. And most importantly, they always acted solution-oriented...
What do you dislike or think could be improved?
They have a structure that has always adapted and developed itself to innovations. In this way, you always adapt yourself to these innovations.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (CRS) Review: Simply perfect
Revenue Manager from Branded Hotels in Milano (Italy)
Recommend
10/10
What do you like most?
What I prefer of Vertical is the automatic revenue rules, that allows me to increase rates automatically; distribution, channel , complete management of reservations
What do you dislike or think could be improved?
I do not have any suggestion for them, when I need something, in a few days they make it real!
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
Pricing
Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Recent press releases
Vertical Booking doesn’t have any recent company updates, news or announcements
Resources & reports
Vertical Booking doesn’t have any free e-books or reports available
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General Manager
User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend