World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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DIRS21 Channel Manager
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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DIRS21 Channel Manager
Unranked in Channel Managers
Zentrale Steuerung Ihrer Buchungskanäle
Not yet recommended by any hotels
DIRS21 by TourOnline AG has 0 reviews from Ukraine so we’re unable to verify that they operate in your local market.
What is DIRS21 by TourOnline AG?
Founded in 1996 | Headquarters in | 100 employees
DIRS21 Channel Manager is a channel management system designed to synchronize prices and availability in real-time across connected booking platforms. It consolidates bookings into a centralized system, allowing for seamless management and preventing overbookings. This results in time savings and optimizes occupancy rates, making it highly valuable for properties looking to streamline operations and enhance revenue. By automating key functions in the booking process, it fits smoothly into existing business operations, improving efficiency and productivity for accommodation providers.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of DIRS21 by TourOnline AG products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
DIRS21 by TourOnline AG Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
DIRS21 by TourOnline AG Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by DIRS21 by TourOnline AG
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
DIRS21 by TourOnline AG's Provided Description:
"Der DIRS21 Channelmanager synchronisiert Preise und Verfügbarkeiten in Echtzeit auf allen angebundenen Buchungsplattformen. Buchungen werden automatisch übernommen und zentral verwaltet. So vermeiden Sie Überbuchungen, sparen Zeit und steigern Ihre Auslastung."
FAQs
Capabilities
Control all channels centrally
Control all channels centrally
Manage all connected booking platforms clearly in one central interface.
Automatic synchronization
Automatic synchronization
Prices and availability are updated in real time across all channels – reliably and without manual effort.
Avoid overbookings
Avoid overbookings
Thanks to automatic reconciliation, your quotas are always up-to-date and double bookings are prevented.
Targeted increase reach
Targeted increase reach
Connect your hotel to relevant distribution channels and increase your visibility.
Seamless system integration
Seamless system integration
The channel manager works directly with PMS and IBE – for seamless processes without media breaks.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Available Add-ons & Modules
DIRS21 by TourOnline AG Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, DIRS21 Channel Manager is the #18 most trending product in the Channel Managers category (out of 149) and the #557 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDIRS21 by TourOnline AG’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
DIRS21 by TourOnline AG Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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It looks like DIRS21 by TourOnline AG is not recommended by any hotels
Check out the top 10 most recommended DIRS21 by TourOnline AG alternativesExpert Q&A and Partner Recommendations
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Question:
What does this product or service do well?
Answer:
DIRS21 is one of the few Provider´s who have a seamless integration to us, I’ve had a very positive experience working with DIRS21 from a business perspective. What stands out most is the great collaboration throughout the partnership. The team is reliable, proactive, and always open to finding practical solutions together. You can clearly see that development is a real priority for them, with a strong focus on continuous improvement and future-oriented thinking. Another major strength is the booking engine (DIRS21 One). It is a very strong tool that offers a high level of customization, which makes it easier to adapt to different business needs and partner requirements. I also highly value their local support in German, which makes communication fast, efficient, and very convenient whenever support is needed. Overall, DIRS21 is a professional, forward-thinking partner with a strong product scope (Channelmanager, Booking Engine DIRS21 One, Payment Automation with Payment Providers, Staff collaboration Tools DIRS21 Live, etc...) and a collaborative approach that makes working together very effective.
Showing all answers to: "What does this product or service do well?"
DIRS21 is one of the few Provider´s who have a seamless integration to us, I’ve had a very positive experience working with DIRS21 from a business perspective.
What stands out most is the great collaboration throughout the partnership. The team is reliable, proactive, and always open to finding practical solutions together. You can clearly see that development is a real priority for them, with a strong focus on continuous improvement and future-oriented thinking.
Another major strength is the booking engine (DIRS21 One). It is a very strong tool that offers a high level of customization, which makes it easier to adapt to different business needs and partner requirements.
I also highly value their local support in German, which makes communication fast, efficient, and very convenient whenever support is needed.
Overall, DIRS21 is a professional, forward-thinking partner with a strong product scope (Channelmanager, Booking Engine DIRS21 One, Payment Automation with Payment Providers, Staff collaboration Tools DIRS21 Live, etc...) and a collaborative approach that makes working together very effective.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates DIRS21 from the competition, in my view, is the combination of a highly customizable booking engine (DIRS21 One), a very collaborative way of working, and a clear commitment to ongoing development. It is not just a standard solution, but a product that continues to evolve based on market needs and partner requirements. The future-oriented mindset, together with responsive local support in German, creates additional value and makes the cooperation especially effective in day-to-day business.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates DIRS21 from the competition, in my view, is the combination of a highly customizable booking engine (DIRS21 One), a very collaborative way of working, and a clear commitment to ongoing development. It is not just a standard solution, but a product that continues to evolve based on market needs and partner requirements. The future-oriented mindset, together with responsive local support in German, creates additional value and makes the cooperation especially effective in day-to-day business.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Use the Local Support and Service and profit from a future thinking company which stays always ahead of industry developments. With their different products and connections to other products you have the perfect partner by your side.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Use the Local Support and Service and profit from a future thinking company which stays always ahead of industry developments. With their different products and connections to other products you have the perfect partner by your side.
Recommended by
Elisabeth Hörtnagl
Connectivity Partner Business Manager
@
Booking.com
Elisabeth Hörtnagl
Connectivity Partner Business Manager
@
Booking.com
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Support
Unverified
DIRS21 by TourOnline AG has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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