Ratings Snapshot
90%
Recommend
#11
Popularity index
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #11 out of 84 in Channel Managers
Ease of Use
4.4/5
ROI
4.6/5
Implementation
4.4/5
Customer Support
4.5/5
Verified Customer Support
Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Vertical Booking (Synchro Channel Manager) Overview
Vertical Booking (Synchro Channel Manager) Overview
The Vertical Booking Synchro Channel Manager is not just a simple Rate Allocator, where prices and availabilities have to be specified manually day by day; it's an Advanced Synchronisation System. The hotelier enters availability per room type in a simple panel then the system takes care of distributing rooms on each channel (website, mobile, IDS and GDS) automatically. When a reservation i...
About Vertical Booking View website
Founded in 1999 | Headquarters in Bergamo Italy | 28 employeesA very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...
Other Products by Vertical Booking
1/4
Integrates with
- Hotel Management Software
- Property Management Systems
- Revenue Management Systems
Need a custom integration?
What customers love about Vertical Booking (Synchro Channel Manager)
90% recommend
Revenue Consultant from Other
The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...
Ecommerce Manager from Bed & Breakfast & Inns
*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking
Owner/Manager from Boutiques
One of our properties (a new 260-room downtown property) unexpectedly went independent in summer 2018. We settled on Vertical Booking as the most reasonably-priced vendor with a fitting suite of options. Our experience h...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
The Vertical Booking channel manager allows lodging operators to manage inventory across all channels connected to the system from a single, user-friendly dashboard. Our mutual clients appreciate how reliable the system is and how easy it is to manage pricing, as well as rate and availability restri...
by Sarah Duguay (WebRezPro) on December 08, 2020
See more answers (1)
Question:
What differentiates this product or service from the competition?
Answer:
Vertical Booking provides a customizable solution, tailored to a property's specific needs. The reliable system is backed by a knowledgeable and engaged support team--as integration partners, we've always found the Vertical Booking team responsive, attentive and effective at working through any serv...
by Sarah Duguay (WebRezPro) on December 08, 2020
See more answers (1)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Let the team at Vertical Booking know your requirements so they can provide a solution tailored to your property for maximum ROI and success. PMS integration is key, so make sure your PMS and Vertical Booking work together.
by Sarah Duguay (WebRezPro) on December 08, 2020
See more answers (1)
Recommended by
Sarah Duguay
Marketing & Communications Specialist @ WebRezPro
Sarah Duguay
Marketing & Communications Specialist @ WebRezPro
Features
Want to go behind the scenes and see how Vertical Booking (Synchro Channel Manager) works?
Clients & references
References & testimonials
Mark and his company over the years has been quite frankly fantastic for us - not only with my previous company, but also with my current company. When I moved over to Buckhead America, I was faced wi...
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Case studies
- Jupiter Hotel
- Jupiter Hotel Portland
- Boutiques in Portland
Awards & Certifications
Vertical Booking doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Turkey
- Canada
- Italy
- Mexico
- Switzerland
Likelihood to Recommend
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April 13, 2022
Vertical Booking (Synchro Channel Manager) Review: Technology trends with the personal touch
Generel Manager from Luxury Hotels in (Turkey)
Recommend
10/10
What do you like most?
There are many different solutions avaliable out there but Vertical Booking's team goes above and beyond to make them work for you the right way, as they are former hoteliers.
What do you dislike or think could be improved?
We will really appreciate if they may kindly add more solutions, with the same service quality. Being able to to take all the services from the same company would be huge time saver.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 23, 2022
Vertical Booking (Synchro Channel Manager) Review: Life Saver
Managing Partner from Bed & Breakfast & Inns in (Turkey)
Recommend
7/10
What do you like most?
I like to be in control of everything from one screen. There are several channels that needs to be controlled for online sales and trying to manage ever single of them causes confusion every time. Also be...
What do you dislike or think could be improved?
Pricing is a much higher than other competitives, we always fall in to second thought every year at renewal time.
Customer Support
5
Ease of Use
4
Value for money
3
Implementation
5
March 23, 2022
Vertical Booking (Synchro Channel Manager) Review: Vertical Booking is a program that is clear, regular and fast for its users. a program. I have used the progra...
Hilton İstanbul Kozyatağı Gelirler Direktörü from Luxury Hotels in (Turkey)
Recommend
10/10
What do you like most?
Reflecting price revisions quickly and simultaneously to all channels, providing revenue management by selling at the right time with the right price. .
What do you dislike or think could be improved?
Maybe the rate checker program can be improved visually. If com set prices in B2B-B2C channels can be viewed separately, more detailed control can be achieved. .
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (Synchro Channel Manager) Review: Best Channel Manager i have used
Recommend
10/10
What do you like most?
The Calendar option where you can change the rates in a seconds in unique and makes your life very easy
What do you dislike or think could be improved?
The dash board may be more user friendly , but not something that is very important though . Might be good to update it
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (Synchro Channel Manager) Review: Easy to Use and Manage
Manager from Bed & Breakfast & Inns in (Turkey)
Recommend
10/10
What do you like most?
Managing both Channel Manager & Booking Engine from same program and the relaibility of the product is worth everything if you are managing limited inventory
What do you dislike or think could be improved?
Nothing that i can say since all the product is working very well and we did not have any issue even though we have 7 different apartments .
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 22, 2022
Vertical Booking (Synchro Channel Manager) Review: Useful tools which are always working
SALES MANAGER from Resorts in (Turkey)
Recommend
9/10
What do you like most?
Crs is What i ilke most. I can create and Manage Bookings and offers easily. Channel manager is working properly.
What do you dislike or think could be improved?
Booking engine must be more customisable. Especially for children ages a select box is a must for iPad and mobile users. İf you have a child 12 years old you Need to press 12 time + sign that is not user...
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4
Pricing
Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Recent press releases
Vertical Booking doesn’t have any recent company updates, news or announcements
Resources & reports
Vertical Booking doesn’t have any free e-books or reports available
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General Manager from Boutiques
User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend