Vertical Booking (Synchro Channel Manager)

Ranked 11 (out of 89) in Channel Managers

Channel Managers

Software used to manage the prices and availability of hotel rooms that appear on the various distri...

Ratings Snapshot

Certificate of Excellence
Read 37 reviews
90%
Recommend
HTR Score icon
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #11 out of 89 in Channel Managers

Ease of Use
4.4/5
ROI
4.6/5
Implementation
4.4/5
Customer Support
4.5/5
Verified Customer Support

Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutiques 11 verified reviews
    97%
  • Luxury Hotels 8 verified reviews
    90%
  • Bed & Breakfast & Inns 6 verified reviews
    82%
  • Resorts 4 verified reviews
    83%
  • Vacation Rentals & Villas 4 verified reviews
    93%
  • City Center Hotels 3 verified reviews
    97%
  • Branded Hotels 2 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    100%
  • Motels 1 verified reviews
    70%

Vertical Booking (Synchro Channel Manager) Overview

Vertical Booking (Synchro Channel Manager) Overview

The Vertical Booking Synchro Channel Manager is not just a simple Rate Allocator, where prices and availabilities have to be specified manually day by day; it's an Advanced Synchronisation System.   The hotelier enters availability per room type in a simple panel then the system takes care of distributing rooms on each channel (website, mobile, IDS and GDS) automatically. When a reservation i...

About Vertical Booking View website

Founded in 1999 | Headquarters in Bergamo Italy | 28 employees

A very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...

Other Products by Vertical Booking

Integrates with

  • Hotel Management Software
  • Property Management Systems
  • Revenue Management Systems
Browse integrations (30 verified)

What customers love about Vertical Booking (Synchro Channel Manager)

Like 90% recommend

General Manager

User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend

Revenue Consultant

The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...

Ecommerce Manager

*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking

Owner/Manager

One of our properties (a new 260-room downtown property) unexpectedly went independent in summer 2018. We settled on Vertical Booking as the most reasonably-priced vendor with a fitting suite of options. Our experience h...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Vertical Booking channel manager allows lodging operators to manage inventory across all channels connected to the system from a single, user-friendly dashboard. Our mutual clients appreciate how reliable the system is and how easy it is to manage pricing, as well as rate and availability restri...

by Sarah Duguay (WebRezPro) on December 08, 2020

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

Vertical Booking provides a customizable solution, tailored to a property's specific needs. The reliable system is backed by a knowledgeable and engaged support team--as integration partners, we've always found the Vertical Booking team responsive, attentive and effective at working through any serv...

by Sarah Duguay (WebRezPro) on December 08, 2020

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Let the team at Vertical Booking know your requirements so they can provide a solution tailored to your property for maximum ROI and success. PMS integration is key, so make sure your PMS and Vertical Booking work together.

by Sarah Duguay (WebRezPro) on December 08, 2020

See more answers (1)
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Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Other

0/1 features

Want to go behind the scenes and see how Vertical Booking (Synchro Channel Manager) works?

Clients & references

References & testimonials

Testimonial avatar
Mark and his company over the years has been quite frankly fantastic for us - not only with my previous company, but also with my current company. When I moved over to Buckhead America, I was faced wi...
Chip Elbers Corporate Asset & Revenue Officer at the
Testimonial avatar
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Doug Collins CEO at the Budgetel Inn & Suites Hotel

Featured partners

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Case studies

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Awards & Certifications

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Vertical Booking doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Turkey
  • Canada
  • Italy
  • Mexico
  • Switzerland

37 Verified Vertical Booking Reviews

Likelihood to Recommend
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April 13, 2022

Vertical Booking (Synchro Channel Manager) Review: Technology trends with the personal touch

Generel Manager from Luxury Hotels in (Turkey)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

There are many different solutions avaliable out there but Vertical Booking's team goes above and beyond to make them work for you the right way, as they are former hoteliers.

What do you dislike or think could be improved?

We will really appreciate if they may kindly add more solutions, with the same service quality. Being able to to take all the services from the same company would be huge time saver.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 23, 2022

Vertical Booking (Synchro Channel Manager) Review: Life Saver

Managing Partner from Bed & Breakfast & Inns in (Turkey)

Recommend 7/10
Full blue star
Full blue star
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Half blue star
Empty blue star

What do you like most?

I like to be in control of everything from one screen. There are several channels that needs to be controlled for online sales and trying to manage ever single of them causes confusion every time. Also be...

What do you dislike or think could be improved?

Pricing is a much higher than other competitives, we always fall in to second thought every year at renewal time.

Customer Support
5
Ease of Use
4
Value for money
3
Implementation
5

March 23, 2022

Vertical Booking (Synchro Channel Manager) Review: Vertical Booking is a program that is clear, regular and fast for its users. a program. I have used the progra...

Hilton İstanbul Kozyatağı Gelirler Direktörü from Luxury Hotels in (Turkey)

Recommend 10/10
Full blue star
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What do you like most?

Reflecting price revisions quickly and simultaneously to all channels, providing revenue management by selling at the right time with the right price. .

What do you dislike or think could be improved?

Maybe the rate checker program can be improved visually. If com set prices in B2B-B2C channels can be viewed separately, more detailed control can be achieved. .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (Synchro Channel Manager) Review: Best Channel Manager i have used

Recommend 10/10
Full blue star
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What do you like most?

The Calendar option where you can change the rates in a seconds in unique and makes your life very easy

What do you dislike or think could be improved?

The dash board may be more user friendly , but not something that is very important though . Might be good to update it

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (Synchro Channel Manager) Review: Easy to Use and Manage

Manager from Bed & Breakfast & Inns in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

Managing both Channel Manager & Booking Engine from same program and the relaibility of the product is worth everything if you are managing limited inventory

What do you dislike or think could be improved?

Nothing that i can say since all the product is working very well and we did not have any issue even though we have 7 different apartments .

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 22, 2022

Vertical Booking (Synchro Channel Manager) Review: Useful tools which are always working

SALES MANAGER from Resorts in (Turkey)

Recommend 9/10
Full blue star
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Half blue star

What do you like most?

Crs is What i ilke most. I can create and Manage Bookings and offers easily. Channel manager is working properly.

What do you dislike or think could be improved?

Booking engine must be more customisable. Especially for children ages a select box is a must for iPad and mobile users. İf you have a child 12 years old you Need to press 12 time + sign that is not user...

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

Pricing

Profile empty

Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent press releases

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Vertical Booking doesn’t have any recent company updates, news or announcements

Resources & reports

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Vertical Booking doesn’t have any free e-books or reports available

Popular Vertical Booking (Synchro Channel Manager) Integrations

View all (30 Vertical Booking Integrations)