Ratings Snapshot
89%
Recommend
#12
Popularity index
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #12 out of 77 in Channel Managers
Ease of Use
4.4/5
ROI
4.6/5
Implementation
4.3/5
Customer Support
4.4/5
Verified Customer Support
Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Vertical Booking (Synchro Channel Manager) Overview
Vertical Booking (Synchro Channel Manager) Overview
The Vertical Booking Synchro Channel Manager is not just a simple Rate Allocator, where prices and availabilities have to be specified manually day by day; it's an Advanced Synchronisation System. The hotelier enters availability per room type in a simple panel then the system takes care of distributing rooms on each channel (website, mobile, IDS and GDS) automatically. When a reservation i...
About Vertical Booking View website
Founded in 1999 | Headquarters in Bergamo Italy | 28 employeesA very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...
Other Products by Vertical Booking
1/4
Integrates with
- Distribution Channels
- Booking Engine
- Business Intelligence
Need a custom integration?
What customers love about Vertical Booking (Synchro Channel Manager)
89% recommend
Revenue Consultant from Other
The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...
Ecommerce Manager from Bed & Breakfast
*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking
Owner/Manager from Boutique
One of our properties (a new 260-room downtown property) unexpectedly went independent in summer 2018. We settled on Vertical Booking as the most reasonably-priced vendor with a fitting suite of options. Our experience h...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
The Vertical Booking channel manager allows lodging operators to manage inventory across all channels connected to the system from a single, user-friendly dashboard. Our mutual clients appreciate how reliable the system is and how easy it is to manage pricing, as well as rate and availability restri...
by Sarah Duguay (WebRezPro) on December 08, 2020
See more answers (1)
Question:
What differentiates this product or service from the competition?
Answer:
Vertical Booking provides a customizable solution, tailored to a property's specific needs. The reliable system is backed by a knowledgeable and engaged support team--as integration partners, we've always found the Vertical Booking team responsive, attentive and effective at working through any serv...
by Sarah Duguay (WebRezPro) on December 08, 2020
See more answers (1)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Let the team at Vertical Booking know your requirements so they can provide a solution tailored to your property for maximum ROI and success. PMS integration is key, so make sure your PMS and Vertical Booking work together.
by Sarah Duguay (WebRezPro) on December 08, 2020
See more answers (1)
Recommended by
Sarah Duguay
Marketing & Communications Specialist @ WebRezPro
Sarah Duguay
Marketing & Communications Specialist @ WebRezPro
Features
- PMS connectivity
- Analytics dashboard
- Multi-Currency Support
- Inventory Management
- 2-way real time integrations
- Unlimited Channels (no additional cost)
- Multi-lingual
- Virtual Properties
- Centralized user & role management
- Bulk Updating
- Channel Self-Mapping
- Derived Rates
- Yield Rules
Want to go behind the scenes and see how Vertical Booking (Synchro Channel Manager) works?
Clients & references
References & testimonials
Mark and his company over the years has been quite frankly fantastic for us - not only with my previous company, but also with my current company. When I moved over to Buckhead America, I was faced wi...
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Case studies
- Jupiter Hotel
- Jupiter Hotel Portland
- Boutique in Portland
Awards & Certifications
Vertical Booking doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States
- Canada
- Italy
- Turkey
- Mexico
- Switzerland
Likelihood to Recommend
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Jul 26, 2021
Vertical Booking (Synchro Channel Manager) Review: Perfect for City Center Apartments
Manager from Vacation Rental in (Turkey)
Recommend
10/10
What do you like most?
The Vertical Booking Channel Manager and Booking Engine, both are reliable and detailed products that a hotel needs. We are happy to use this product.
What do you dislike or think could be improved?
The Travel industry requirements and needs changes every year , the comğany should follow up these new updates. That is all ı can say
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Jul 25, 2021
Vertical Booking (Synchro Channel Manager) Review: Perfect
Manager from Bed & Breakfast in (Turkey)
Recommend
10/10
What do you like most?
Vertical Booking is working very smooth and and did not have any problem while using it. Perfect solution for online channels
What do you dislike or think could be improved?
Nothing that i can say since it is working stable while we are using it in our properties in Turkiye
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Jul 25, 2021
Vertical Booking (Synchro Channel Manager) Review: Excellent
Owner from Villas in (Turkey)
Recommend
10/10
What do you like most?
Vertical Booking worked very good and has all functionality for my Villa in İstanbul. The System provides all you need as revenue management
What do you dislike or think could be improved?
The system might be more simple for users but this is not a very important point overall. Thank you for Turkish support
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Jun 28, 2021
Vertical Booking (Synchro Channel Manager) Review: The Best!
E-Commerce Manager from Resort in (Turkey)
Recommend
9/10
What do you like most?
The team is perfect and when you need support, you can access them easily. You can update everything without any problem and it is user friendly. Morover it is very easy to book for the guests.
What do you dislike or think could be improved?
VB is almost perfect. We can not find and it is almost perfect but they are trying to improve the system. Thank you!
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
Jun 08, 2021
Vertical Booking (Synchro Channel Manager) Review: Good company with a great price
General Manager from Resort in Egmont (Canada)
Recommend
9/10
What do you like most?
Vertical booking allows my company to easily manage all of our different platforms from one easy place. It is a relief to know that VB takes care of all this for us so we can focus on other areas.
What do you dislike or think could be improved?
In all honesty, nothing comes to mind. We a quite happy with Vertical Booking. Anytime there is an issue, VB is effective in working with us until we find a solution.
Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
n/a
Jun 03, 2021
Vertical Booking (Synchro Channel Manager) Review: Setup a Bit Challenging - Thereafter Perfect
Managing Director from Motel in San Francisco (United States)
Recommend
7/10
What do you like most?
The vendor and sales rep have a straightforward customer service approach. I couldn't appreciate that more. Setup was a bit challenging, partly because it was done over the holidays and schedules were ...
What do you dislike or think could be improved?
More prompt timeliness with the setup and property configuration. Having additional availability and flexibility to complete the training and to resolve smaller issues that may be property specific.
Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
2.5
Pricing
Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Recent press releases
Vertical Booking doesn’t have any recent company updates, news or announcements
Resources & reports
Vertical Booking doesn’t have any free e-books or reports available
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General Manager from Boutique
User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend