Vertical Booking (Synchro Channel Manager)

Ranked 12 (out of 77) in Channel Managers

Channel Managers

Software used to manage the prices and availability of hotel rooms that appear on the various distri...

Ratings Snapshot

Certificate of Excellence
Read 30 reviews
89%
Recommend
HTR Score icon
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #12 out of 77 in Channel Managers

Ease of Use
4.4/5
ROI
4.6/5
Implementation
4.3/5
Customer Support
4.4/5
Verified Customer Support

Vertical Booking’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Boutique 10 verified reviews
    99%
  • Resort 9 verified reviews
    83%
  • Bed & Breakfast 2 verified reviews
    75%
  • Vacation Rental 2 verified reviews
    90%
  • City Center 2 verified reviews
    95%
  • Motel 1 verified reviews
    70%
  • Villas 1 verified reviews
    100%

Vertical Booking (Synchro Channel Manager) Overview

Vertical Booking (Synchro Channel Manager) Overview

The Vertical Booking Synchro Channel Manager is not just a simple Rate Allocator, where prices and availabilities have to be specified manually day by day; it's an Advanced Synchronisation System.   The hotelier enters availability per room type in a simple panel then the system takes care of distributing rooms on each channel (website, mobile, IDS and GDS) automatically. When a reservation i...

About Vertical Booking View website

Founded in 1999 | Headquarters in Bergamo Italy | 28 employees

A very comprehensive and extremely versatile hotel CRS solution, with fully integrated modules serving; booking engine, channel manager, GDS, meta-search, OTA p...

Other Products by Vertical Booking

Integrates with

  • Distribution Channels
  • Booking Engine
  • Business Intelligence
Browse integrations (24 verified)

What customers love about Vertical Booking (Synchro Channel Manager)

Like 89% recommend

General Manager from Boutique

User friendly. What drew me to VB was the reasonable price point . What has kept me with VB is the service, functionality, and service. Quick response to questions or issues. I strongly recommend

Revenue Consultant from Other

The US leadership team is very accessible and helpful. The price is very low. Their US customer relationship management is friendly and helpful. They can turn around rates and channel connections rapidly as long as th...

Ecommerce Manager from Bed & Breakfast

*Promos EBBs should not combinate with other *Services/enhancements should be appear as a slide before to pay the booking

Owner/Manager from Boutique

One of our properties (a new 260-room downtown property) unexpectedly went independent in summer 2018. We settled on Vertical Booking as the most reasonably-priced vendor with a fitting suite of options. Our experience h...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Vertical Booking channel manager allows lodging operators to manage inventory across all channels connected to the system from a single, user-friendly dashboard. Our mutual clients appreciate how reliable the system is and how easy it is to manage pricing, as well as rate and availability restri...

by Sarah Duguay (WebRezPro) on December 08, 2020

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

Vertical Booking provides a customizable solution, tailored to a property's specific needs. The reliable system is backed by a knowledgeable and engaged support team--as integration partners, we've always found the Vertical Booking team responsive, attentive and effective at working through any serv...

by Sarah Duguay (WebRezPro) on December 08, 2020

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Let the team at Vertical Booking know your requirements so they can provide a solution tailored to your property for maximum ROI and success. PMS integration is key, so make sure your PMS and Vertical Booking work together.

by Sarah Duguay (WebRezPro) on December 08, 2020

See more answers (1)
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Recommended by

Features

  • PMS connectivity
  • Analytics dashboard
  • Multi-Currency Support
  • Inventory Management
  • 2-way real time integrations
  • Unlimited Channels (no additional cost)
  • Multi-lingual
  • Virtual Properties
  • Centralized user & role management
  • Bulk Updating
  • Channel Self-Mapping
  • Derived Rates
  • Yield Rules

Want to go behind the scenes and see how Vertical Booking (Synchro Channel Manager) works?

Clients & references

References & testimonials

Testimonial avatar
Mark and his company over the years has been quite frankly fantastic for us - not only with my previous company, but also with my current company. When I moved over to Buckhead America, I was faced wi...
Chip Elbers Corporate Asset & Revenue Officer at the
Testimonial avatar
We've used Vertical Booking for over two years now, but I've been associated with the management of Vertical Booking for probably 15 to 20 years. We were looking for solution for our lodging systems, ...
Doug Collins CEO at the Budgetel Inn & Suites Hotel

Featured partners

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Case studies

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Awards & Certifications

techAwards empty image

Vertical Booking doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Canada
  • Italy
  • Turkey
  • Mexico
  • Switzerland

30 Verified Vertical Booking Reviews

Likelihood to Recommend
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Jul 26, 2021

Vertical Booking (Synchro Channel Manager) Review: Perfect for City Center Apartments

Manager from Vacation Rental in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The Vertical Booking Channel Manager and Booking Engine, both are reliable and detailed products that a hotel needs. We are happy to use this product.

What do you dislike or think could be improved?

The Travel industry requirements and needs changes every year , the comğany should follow up these new updates. That is all ı can say

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Jul 25, 2021

Vertical Booking (Synchro Channel Manager) Review: Perfect

Manager from Bed & Breakfast in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Vertical Booking is working very smooth and and did not have any problem while using it. Perfect solution for online channels

What do you dislike or think could be improved?

Nothing that i can say since it is working stable while we are using it in our properties in Turkiye

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Jul 25, 2021

Vertical Booking (Synchro Channel Manager) Review: Excellent

Owner from Villas in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Vertical Booking worked very good and has all functionality for my Villa in İstanbul. The System provides all you need as revenue management

What do you dislike or think could be improved?

The system might be more simple for users but this is not a very important point overall. Thank you for Turkish support

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Jun 28, 2021

Vertical Booking (Synchro Channel Manager) Review: The Best!

E-Commerce Manager from Resort in (Turkey)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The team is perfect and when you need support, you can access them easily. You can update everything without any problem and it is user friendly. Morover it is very easy to book for the guests.

What do you dislike or think could be improved?

VB is almost perfect. We can not find and it is almost perfect but they are trying to improve the system. Thank you!

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

Jun 08, 2021

Vertical Booking (Synchro Channel Manager) Review: Good company with a great price

General Manager from Resort in Egmont (Canada)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Vertical booking allows my company to easily manage all of our different platforms from one easy place. It is a relief to know that VB takes care of all this for us so we can focus on other areas.

What do you dislike or think could be improved?

In all honesty, nothing comes to mind. We a quite happy with Vertical Booking. Anytime there is an issue, VB is effective in working with us until we find a solution.

Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
n/a

Jun 03, 2021

Vertical Booking (Synchro Channel Manager) Review: Setup a Bit Challenging - Thereafter Perfect

Managing Director from Motel in San Francisco (United States)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

The vendor and sales rep have a straightforward customer service approach. I couldn't appreciate that more. Setup was a bit challenging, partly because it was done over the holidays and schedules were ...

What do you dislike or think could be improved?

More prompt timeliness with the setup and property configuration. Having additional availability and flexibility to complete the training and to resolve smaller issues that may be property specific.

Customer Support
4.5
Ease of Use
4.5
Value for money
4.5
Implementation
2.5

Pricing

Profile empty

Vertical Booking hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Recent press releases

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Vertical Booking doesn’t have any recent company updates, news or announcements

Resources & reports

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Vertical Booking doesn’t have any free e-books or reports available

Popular Vertical Booking (Synchro Channel Manager) Integrations

View all (24 Vertical Booking Integrations)