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Hotel-Spider Global Distribution System
5.0 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotel-Spider Global Distribution System
Unranked in Hotel Reservations Systems
Hotel-Spider Global Distribution System
99% recommended by 23 hotels
The Living Circle, B_Smart, Boutique Hotel Beau-Séjour & 20 others
What is Hotel-Spider?
Founded in 2002 | Headquarters in Nyon (Switzerland) | 9 employees
Hotel-Spider Global Distribution System is a channel management software specifically designed for the hospitality industry. It integrates seamlessly with your property management system to synchronize room availability, rates, and bookings across multiple online travel agencies and booking channels. This ensures you maintain consistent and updated inventory, preventing overbookings and optimizing occupancy rates. With its intuitive user interface, it simplifies the complexities of multi-channel distribution, driving direct reservations through an elegant booking button on your website. Offering no initial investment costs, a 30-day free test under real conditions, and unlimited customer service, Hotel-Spider enhances efficiency and boosts revenue without upfront financial risk.
Capabilities
INCREASE VISIBILITY
INCREASE VISIBILITY
Increase the visibility of your hotels by making your rooms and prices available to thousands of travel agents, airlines and websites. More than 600,000 travel agencies use the GDS worldwide
DIRECT BOOKINGS BY BUSINESS TRAVELERS
DIRECT BOOKINGS BY BUSINESS TRAVELERS
A large proportion of travel products are purchased centrally on the GDS, especially in the business sector and among multinational companies. Clearly communicate what your hotel can offer, e.g. meeting rooms, business centers, transportation options and relevant businesses in the area.
HIGHER REVENUE AND A HIGHER BOOKING VALUE
HIGHER REVENUE AND A HIGHER BOOKING VALUE
Benefit from direct corporate contracts with a presence on the GDS. Discover new markets and increase your international reach with business travelers from all over the world. The GDS can provide increased booking values, especially for hotels located near a train station, airport or industrial area.
Features
Content Management
4/5 features
Pricing Rules
4/5 features
Distribution
4/5 features
Ecommerce
4/5 features
Integrations
4/5 features
Reporting
4/5 features
Admin
4/5 features
Call Center
4/5 features
Available Add-ons & Modules
Hotel- Spider Booking Engine
Booking Engine
Generate more commission-free reservations with Hotel-Spider’s mobile-first, conversion-focused booking engine. Seamless website integration is a piece of cake with our WordPress plug-in or the HTML widget
META Search Connections
Hotel Metasearch Management Software
Metasearch sites are a good option for generating more website visits and direct reservations. Thanks to the metasearch platforms, guests can compare not only various hotel offers, but also intermediary providers for each accommodation. With Google, Trivago and TripAdvisor, travelers can see all offers that exist for your propety, in one place. This enables you to place your direct booking option next to the offers from other platforms, such as OTAs.
Hotel payment services
Payments Processing Software
The hotel industry has still not managed enforcement of payment when a booking is made, as had long been standard for airlines. Charging and guaranteeing credit cards increasingly lead to much effort and an increased risk for hotels.
Hotel-Spider Reviews Summary
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel-Spider Global Distribution System is the #10 most trending product in the Hotel Reservations Systems category (out of 44) and the #796 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotel-Spider’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hotel-Spider Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Hotel-Spider Case Studies
Hotel-Spider doesn’t have any case studies available
References
"Friendly and professional service as well as competent and helpful support in various matters."
Florine Sommerhalder
Co-Leitung Krafft Solutions @
"We are very satisfied with the excellent service of Hotel-Spider! Worth recommending at all times!"
Andi Fassbender
Revenue Manager @
"A great team.A great support.Fast, competent.Really highly recommended."
Michael Kröger
GM @
Hotel Toskana Wiesbaden
"I am very satisfied with Hotel-Spider, it works flawlessly with excellent service, I recommend it!"
Wilhelm Kril
Pension Vanii
"We have been working with Hotel-Spider for a very long time and I recommend this Channel Manager to every hotel with a good conscience. A solid platform, very good price/performance ratio, a lot of interfaces, which are constantly being extended."
Felix Helbling
GM @
Hotel Alexander Zürich
"A fantastic and reliable product that is also regularly developed.Moreover, I also think the customer service is great, because their response time is very quick."
Patrick Tobler
GM @
"We are very satisfied with the Channel Manager of Hotel-Spider.Customer service is always available and gives immediate support."
Frau Perren,
Manager @
Jolimont
Featured Customers
Hotel-Spider doesn’t have any featured customers available
More Products by Hotel-Spider
Hotelier Rating
Looking for specific info?
10
Very good technology base
General Manager from 50-74 room Branded Hotel in Olching (Germany)
Verified
2 years ago
-Fast-response, competent and friendly support -well thought-out, tidy extranet- booking mask on your own homepage that appeals in terms of design and functionality -well-structured, friendly onboarding, in which sufficient time was taken for setup and questions
Germany
Germany
General Manager
Medium Hotel
10
Hotel Spider top recommendation
Geschäftsführung Chaletdorf Hannersberg from 25-49 room Resort in Hannersdorf (Austria)
Verified
2 years ago
Simple handling, perfect customer service - even for hotel beginners! Support line always available, competent and very patient Setting up was quick and uncomplicated, changes are implemented immediately.
Austria
Austria
Geschäftsführung Chaletdorf Hannersberg
Medium Hotel
10
Hotel-Spider impresses as a product and especially with the support
Betriebsleiter from 10 to 24 room Luxury Hotel in Selm (Germany)
Verified
2 years ago
The use of Hotel-Spider enables transparent control of rates, availability and categories in combination with the PMS system. It is obvious that the further development of the system is being actively pursued and that suggestions from customers / users are also incorporated as ideas. Especially the support by the employees stands out clearl...
Germany
Germany
Betriebsleiter
Small Hotel
10
Always nice, always professional
Hôtelière from 10 to 24 room Hostel in Eglisau (Switzerland)
Verified
2 years ago
The whole Hotelspider team is always very courteous, nice, helpful and professional. Reachable quickly and give timely feedback. I can only recommend it.
Switzerland
Switzerland
Hôtelière
Small Hotel
10
Perfect for small and large hotels
E-Commerce Manager from 5 to 9 room Branded Hotel in Xilitla (Mexico)
Verified
3 years ago
The system is intuitive to use. The customer service is professional. Both systems can be individually adapted. The connections to various booking platforms and to the PMS work perfectly.
Mexico
Mexico
E-Commerce Manager
X-Small Hotel
10
Fantastic, the channel manager is really visual!
Sales Manager from 200 to 499 room Boutique in Peguera (Balearic Islands)
Verified
5 years ago
I was speaking to Alexandre Baechler, and he was a really helpful!!
He had a lot of patience! and was really kind explaining me all the details really good (like for dummies ;D) so that I can solve it in the future in a moment.
Next time I will ask directly for him :D
Balearic Islands
Balearic Islands
Sales Manager
X-Large Hotel
- 1
It looks like Hotel-Spider is not recommended by any hotels
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Hotel-Spider Integrations
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Support
Unverified
Hotel-Spider has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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