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Hotel-Spider
5.0 (6 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotel-Spider
Unranked in Hotel Reservations Systems
Business intelligence tool to easily build your own dashboards and tables.
99% recommended by 20 hotels
Hotel-Spider has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel-Spider is the #11 most trending product in the Hotel Reservations Systems category (out of 37) and the #736 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotel-Spider’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Hotel-Spider
Founded in 2002 | Headquarters in Nyon (Switzerland) | 9 employees
Our Central Reservation System allows you to access the property data via an interface. Availabilities, prices, cancellation policies, pictures and descriptions are at your disposal. Reservations can be generated due to the integration directly in our system.
Hotel-Spider doesn’t have any screenshots available
Capabilities
Hotel-Spider doesn’t have any benefits or use cases available
Features
Content Management
4/5 features
Pricing Rules
4/5 features
Distribution
4/5 features
Ecommerce
4/5 features
Integrations
4/5 features
Reporting
4/5 features
Admin
4/5 features
Call Center
4/5 features
Pricing
Pricing Available By Request
Hotel-Spider has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
10
Very good technology base
General Manager from 50-74 room Branded Hotel in Olching (Germany)
Verified
2 years ago
-Fast-response, competent and friendly support -well thought-out, tidy extranet- booking mask on your own homepage that appeals in terms of design and functionality -well-structured, friendly onboarding, in which sufficient time was taken for setup and questions
Germany
Germany
General Manager
Medium Hotel
10
Hotel Spider top recommendation
Geschäftsführung Chaletdorf Hannersberg from 25-49 room Resort in Hannersdorf (Austria)
Verified
2 years ago
Simple handling, perfect customer service - even for hotel beginners! Support line always available, competent and very patient Setting up was quick and uncomplicated, changes are implemented immediately.
Austria
Austria
Geschäftsführung Chaletdorf Hannersberg
Medium Hotel
10
Hotel-Spider impresses as a product and especially with the support
Betriebsleiter from 1 to 4 room Vacation Rentals & Villa in Selm (Germany)
Verified
2 years ago
The use of Hotel-Spider enables transparent control of rates, availability and categories in combination with the PMS system. It is obvious that the further development of the system is being actively pursued and that suggestions from customers / users are also incorporated as ideas. Especially the support by the employees stands out clearl...
Germany
Germany
Betriebsleiter
X-Small Hotel
10
Always nice, always professional
Hôtelière from 10 to 24 room Hostel in Eglisau (Switzerland)
Verified
2 years ago
The whole Hotelspider team is always very courteous, nice, helpful and professional. Reachable quickly and give timely feedback. I can only recommend it.
Switzerland
Switzerland
Hôtelière
Small Hotel
10
Perfect for small and large hotels
E-Commerce Manager from 500+ room Branded Hotel in Rochlitz (Germany)
Verified
2 years ago
The system is intuitive to use. The customer service is professional. Both systems can be individually adapted. The connections to various booking platforms and to the PMS work perfectly.
Germany
Germany
E-Commerce Manager
X-Large Hotel
10
Fantastic, the channel manager is really visual!
Sales Manager from 200 to 499 room Boutique in Peguera (Spain)
Verified
4 years ago
I was speaking to Alexandre Baechler, and he was a really helpful!!
He had a lot of patience! and was really kind explaining me all the details really good (like for dummies ;D) so that I can solve it in the future in a moment.
Next time I will ask directly for him :D
Spain
Spain
Sales Manager
X-Large Hotel
- 1
It looks like Hotel-Spider is not recommended by any hotels
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Support
Unverified
Hotel-Spider has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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