Optii Maintenance

4.5 (2 REVIEWS)

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Auto-assign jobs and guest requests with lean service delivery that’s empowered by automation.

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More than 50% of Optii Solutions’s reviews come from Australia.

Ratings Summary

4.5
Very Good
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Optii Maintenance is the #5 most trending product in the Hotel Maintenance Software category (out of 28) and the #219 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Optii Solutions has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Optii Maintenance
Founded in 2008 | Headquarters in Austin (United States) | 31 employees
Optii Maintenance is your key to operational excellence. With its cutting-edge features like automated job and task assignments, meticulous tracking functionalities, and the capability to effortlessly oversee multiple properties, it's the ultimate tool for streamlining your operations. Transform the way you manage tasks, ensuring operations run seamlessly and with absolute precision, all within a single, intuitive platform.

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Capabilities

Checklists

Real-Time Updates

Reports

Job Status Filtering

Engineering Task Management

Features

Asset Preservation

4/5 features

Inspections & Checklists

4/5 features

Messaging & Communication

4/5 features

Task Management

4/5 features

Workflow Automation

4/5 features

Pricing

Pricing Available By Request

Optii Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

3

References

9

Featured Customers

Success Stories

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Optii Solutions doesn’t have any case studies available

Popularity by Segment

Size

2 | Medium (25-74 room)

26 | Large (75-199 room)

40 | X-Large (200+ room)

Country

51 | Australia

7 | Philippines

6 | United States of America

5 | United Kingdom

2 | New Zealand

2 | Canada

1 | China

1 | Estonia

1 | Austria

Type

27 | Resorts

24 | Branded Hotels

24 | Luxury Hotels

12 | Extended Stay & Serviced Apartments

8 | Boutiques

8 | Hostels

5 | City Center Hotels

2 | Airport/Conference Hotels

1 | Casinos

1 | Motels

Region

53 | Oceania

8 | North America

8 | Asia Pacific

7 | Europe

Category

75 | Housekeeping Software

7 | Staff Collaboration Tools

6 | Employee Engagement Software

2 | Hotel Maintenance Software

More Products by Optii Solutions

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https://ucarecdn.com/6edcbef3-a3d4-48c0-8943-75517a269d06/-/crop/1041x650/59,0/-/preview/
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https://ucarecdn.com/aa5f3e5a-53ea-42d3-a9aa-324789f5a95c/-/crop/999x624/38,26/-/preview/

Hotelier Rating

Excellent
64
Very Good
6
Average
5
Poor
0
Terrible
1

Property Size

  • Medium (2)
  • Large (26)
  • X-Large (40)

Country

  • Australia
    Australia
    (51)
  • Philippines
    Philippines
    (7)
  • United States of America
    United States of America
    (6)
  • United Kingdom
    United Kingdom
    (5)
  • New Zealand
    New Zealand
    (2)
  • Canada
    Canada
    (2)
  • China
    China
    (1)
  • Estonia
    Estonia
    (1)
  • Austria
    Austria
    (1)

Region

  • North America
    North America
    (8)
  • Europe
    Europe
    (7)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (53)
10

Hep, Hep, Hoooooraaayyyyy!!!

Executive Housekeeper from 100 to 199 room Extended Stay & Serviced Apartment in Makati (Philippines)

Verified
6 days ago
Optii is a very useful system when it comes to time management not just for the room attendant but especially for the supervisors and executive management. Aside from the system, the tech support is very accommodating to all the questions especially when you are new to the system.
Country Philippines
Executive Housekeeper
Large Hotel
8

Maintenance Dept

Maintenance Manager from 200 to 499 room Branded Hotel in Surfers Paradise (Australia)

Verified
13 days ago
User friendly and easy to navigate, the options are clear and well though out. coming from the days where jobs were only put though via two radio
Country Australia
Maintenance Manager
X-Large Hotel
  • 1

Recommend empty

It looks like Optii Solutions is not recommended by any hotels

Check out the top 10 most recommended Optii Solutions alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Optii is an excellent operational platform that provides 4 great services. Their housekeeping software is super intuitive and easy to use. Their chat is fantastic for optimizing communication. Also with their maintenance platform they help keep hotels proactive vs reactive.

Question:

What differentiates this product or service from the competition?

Answer:

Optii is clearly differentiated based on their focus. They are focused on driving operational excellence at hotels though their software. Their team are all product experts and clearly are focused on driving the industry forward

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would recommend that hotel teams looking into Optii consider their whole tech stack when looking at Optii. Optii is a fantastic integrator and connected software which is different in todays hotel landscape

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Fabricio Titiro Principal - Partnerships @ Oracle Hospitality
Are you a consultant or vendor that recommends Optii Solutions? Leave a recommendation

Posts

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Optii Solutions

1 year ago

Optii Announces Connectivity to Oracle Hospitality Integration Platform

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Optii Solutions

1 year ago

Optii Announces Two-way Integration with Stayntouch

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Optii Solutions

1 year ago

Optii Solutions Launches Standalone Hotel Operations Solution

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Optii Solutions

1 year ago

Optii Solutions Expands Leadership at Austin, TX Headquarter

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Optii Solutions

1 year ago

Optii Solutions Onboards Two New Pebblebrook Hotels

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Optii Solutions

1 year ago

Optii Solutions Expands Its Footprint to Austin and Recruits New CTO

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Optii Solutions

1 year ago

The Inns of Sanibel Selects Optii Solutions to Help Increase Visibility Into Daily Hotel Operations

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Optii Solutions

1 year ago

Optii Solutions Announces Two-Way Integration with RMS Cloud

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Optii Solutions

1 year ago

Optii Solutions, The Leading Cloud-Based Hotel Operations Software, Continues its Expansion With the Appointment of Dino Pietropaolo as Chief Technology Officer

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Optii Solutions

1 year ago

MCR Acquires Cloud-Based Hotel Management Platform Optii

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Optii Solutions

2 years ago

The Brave New World of Hotel Operations

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Optii Solutions

2 years ago

Optii Solutions Accelerates European Expansion in Housekeeping Operations with Integration of Mews

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Optii Solutions

2 years ago

Housekeeping Clustering eBook

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Optii Solutions

2 years ago

Optii and Tapendium Join Forces

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Optii Solutions

3 years ago

Optii Solutions Announces International Growth Plans and Significant Operational Improvements for Hotels

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Optii Solutions

3 years ago

Optii Prepares Housekeeping Operations For A Post-COVID World

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Optii Solutions

3 years ago

Optii Solutions joins AHLA’s ‘Hospitality for Hope’ Initiative

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Support

Verified Support

Optii Solutions has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

94%

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