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Transcendent by Actabl
4.5 (446 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Jose, Bryan, Sebastien + 52 more experts recommend Actabl
Read Recommendations
Transcendent by Actabl
Ranked 1 (out of 33) in Hotel Maintenance Software
2026 Finalist
HotelTechAwards
Hoteliers voted Actabl as the #2 Hotel Maintenance Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldPowerful Asset Preservation Software for Hotels
92% recommended by 1789 hotels
Rosewood, Montage, Posadas & 1786 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Transcendent shines as a hotel maintenance software by streamlining asset management and preventive maintenance, aiding hotels in enhancing efficiency and reducing costs. Users highlight its powerful reporting capabilities and QR code integrations, which improve tracking and minimize operation disruptions. However, there are notable criticisms about its interface complexities and stability issues. Integration with other systems like Alice is vital to ensure seamless operations and improve guest satisfaction.
Rosewood, Montage, Posadas & 1786 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
48 | X-Small (1-9 room)
113 | Small (10-49 room)
338 | Mid-Sized (50-99 room)
1515 | Large (100-499 room)
390 | X-Large (500+ room)
Country
1950 | United States
97 | Mexico
61 | Canada
27 | United Kingdom
26 | United Arab Emirates
19 | Sweden
17 | India
15 | Norway
11 | South Africa
10 | Turkey
10 | Spain
9 | Saudi Arabia
7 | Japan
7 | Italy
6 | Ireland
6 | Indonesia
5 | Thailand
5 | Singapore
5 | Bahamas
5 | Cyprus
4 | Malaysia
4 | Vietnam
4 | China
4 | Australia
3 | Cayman Islands
3 | Netherlands
3 | Morocco
3 | Colombia
3 | Hungary
3 | Brazil
3 | Austria
3 | Egypt
2 | Jordan
2 | Sri Lanka
2 | Poland
2 | Kazakhstan
2 | Turks and Caicos Islands
2 | Czech Republic
2 | Peru
2 | Qatar
2 | Oman
2 | Ethiopia
2 | Portugal
2 | Belgium
2 | Puerto Rico
2 | Pakistan
2 | Bahrain
1 | Finland
1 | Philippines
1 | French Polynesia
1 | France
1 | Hong Kong
1 | Belize
1 | Rwanda
1 | Switzerland
1 | Greece
1 | Denmark
1 | Azerbaijan
1 | Guatemala
1 | Laos
1 | Maldives
1 | Albania
1 | Montenegro
1 | Panama
1 | Kenya
1 | Germany
1 | Bangladesh
1 | Kuwait
1 | Fiji
1 | Cambodia
Type
1315 | Branded Hotels
1103 | Luxury Hotels
1004 | Boutique Hotels
945 | Resorts
845 | Bed & Breakfast & Inns
806 | Airport/Conference Hotels
631 | City Center Hotels
489 | Limited Service & Budget Hotels
230 | Extended Stay & Serviced Apartments
106 | Casinos
102 | Hostels
82 | Vacation Rentals & Villas
63 | Motels
61 | RV Parks & Campgrounds
Region
2108 | North America
114 | Europe
65 | Asia Pacific
57 | Middle East
18 | Africa
13 | Central America
10 | South America
6 | Oceania
Category
733 | Concierge Software
600 | Scheduling & Workforce Management
517 | Business Intelligence
516 | Housekeeping Software
446 | Hotel Maintenance Software
406 | Staff Collaboration Tools
155 | Employee Engagement Software
94 | Hotel Accounting Software
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What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Transcendent by Actabl is a comprehensive asset management and maintenance operations software designed specifically for the hospitality industry. It allows property executives and facility managers to effectively track and protect assets, manage maintenance tasks, ensure workplace safety, and make informed capital planning decisions using asset-specific data. By streamlining interdepartmental communication and expediting issue resolution, Transcendent enhances operational efficiency and prolongs equipment lifespan, ultimately boosting guest satisfaction. This platform seamlessly integrates into existing business operations, offering valuable insights through detailed reporting to help hotels optimize asset reliability and maintenance processes.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 102
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"Transcendent provides the hospitality industry's most robust and customizable asset preservation software to some of the world’s largest hotel enterprises. Our software helps property executives and facility managers track and protect their assets and documents, efficiently manage their maintenance operations, ensure safety and accountability within their workforce, and make informed capital planning decisions leveraging asset-specific data. Our product is coupled with world-class customer service, and we are committed to helping your hotels maximize the lives and reliability of their assets, optimize their maintenance operations, and improve their reputation."
FAQs
Capabilities
Improve Engineering Operational Effectiveness
Improve Engineering Operational Effectiveness
Optimize team workflows by utilizing a seamless solution to make real-time decisions, enable high performance, reduce downtime, and boost guest satisfaction.
Plan for Future Expenditures
Plan for Future Expenditures
Utilize operations data to forecast and budget 10 years in advance and strategically evaluate potential investments and allocate resources to projects that offer the most significant return on investment.
Control Costs and Asset Value
Control Costs and Asset Value
Monitor the overall financial health of your properties and eliminate manual processes like spreadsheets or paper-based systems with an accurate view of asset values, depreciation, and related expenses, such as procurement and repairs.
Ensure Safety and Compliance
Ensure Safety and Compliance
Identify and address safety risks to maintain a high-quality, safe environment for guests and staff, while maintaining compliance standards and mitigating potential liabilities.
Asset Management
Asset Management
A powerful tool for enterprises to manage engineering operations such as preventative and corrective maintenance, providing a centralized database to store asset details, maintenance history, warranties, and other relevant information.
Document Management
Document Management
Keep documents and contracts related to the asset in one easily-accessible location from anywhere on and off property
Work Order Management
Work Order Management
Auto-generate, assign, and schedule maintenance and repair tasks, ensuring efficient issue resolution
Intuitive Mobile App
Intuitive Mobile App
Simply scan the asset QR code, enabling increased productivity and better inspections
Associate Engagement
Associate Engagement
A performance visibility and recognition module that brings engineering work to the forefront. It surfaces completed tasks, highlighting top contributors, and reinforces brand standards through leaderboards and recognition tools.
Features
Asset Preservation
4/5 features
Inspections & Checklists
4/5 features
Messaging & Communication
4/5 features
Task Management
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
Service Delivery
Staff Collaboration Tools
Help staff work together as one cohesive team instead of in siloed departments. Ensure all service requests are met consistently and on time, without radios, paper, pens, or physical contact.
CapEx
Hotel Pre-Opening, Renovations & Development
Transcendent's asset management software allows your organization to unify its capital planning process with its maintenance operations. Utilize the comprehensive data from your facility management operations to design, budget, predict, and execute capital investments for up to 10 years.
Enterprise Asset Management
Hotel Maintenance Software
A powerful tool for enterprises to manage engineering operations such as preventative and corrective maintenance,
providing a centralized database to store asset details, maintenance history, warranties, and other relevant information.
Actabl Reviews Summary
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Transcendent by Actabl is the #2 most trending product in the Hotel Maintenance Software category (out of 33) and the #33 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #2 Hotel Maintenance Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
How Agnelo Fernandes is Making Cote Hospitality Epic
Nisswa (United States)
How Onvo Hospitality Took Control of Labor and Costs with Daily Visibility
How Aperture Hotels Protected Returns in a Tight Market
How Raymond Management Company Reduced Overtime and Strengthened Team Balance with Hotel Effectiveness
Sage Hospitality Group Elevates F&B Performance with Hotel Effectiveness by Actabl
Elevating the World's Leading Luxury Hotel Experience
Marrakech (Morocco)
References
Actabl doesn’t have any references available
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
9
Easy to use
DoF from 200 to 499 room Bed & Breakfast & Inn in Wrightsville Beach (United States)
Verified
1 months ago
Profitsword is easy to use - I can log in and go straight to the inputs I need to complete.
United States
United States
DoF
Large Hotel
10
Easy tracking both for associates and managers
Operations Supervisor from 200 to 499 room Bed & Breakfast & Inn in Renton (United States)
Verified
2 months ago
I previously used this platform while working at TownePlace Suites, and overall it proved to be a highly efficient and effective tool, particularly for hotel operations. The system made it easy to schedule employees, monitor labor hours, and manage staffing needs across departments. While there were a few technological challenges during the...
United States
United States
Operations Supervisor
Large Hotel
7
Nice customer support
Assistant General Manager. from 200 to 499 room Branded Hotel in Upper Arlington (United States)
Verified
2 months ago
I am just happy that it is attached to Actabl. It is nice to use the same brand for every kind of hotel needs.
United States
United States
Assistant General Manager.
Large Hotel
10
Many Brand hotels in Azerbaijan would like to have this product
DOE from 200 to 499 room Branded Hotel in Baku (Azerbaijan)
Verified
2 months ago
Very useful for our daily works with RPM and PM of equipment, rounds, inspection.
It is help us keep condition of the property under control.
Azerbaijan
Azerbaijan
DOE
Large Hotel
9
Easy to dispatch in IN room dinning
Server from 200 to 499 room Bed & Breakfast & Inn in Victoria (Canada)
Verified
2 months ago
Easy to created ticket, dispatch and so innovate for new staff and trainees, also to add and delete, fast to access
Canada
Canada
Server
Large Hotel
10
Alice has made all aspects easier for all departments
Enigneering Tech. from 200 to 499 room Luxury Hotel in Albuquerque (United States)
Verified
2 months ago
Ease! All Department use it and the guest experience better with Alice! all departs can set tickets for other when a problem is seen.
United States
United States
Enigneering Tech.
Large Hotel
10
Chief Engineer Courtyard By Marriott
Chief Engineer from 200 to 499 room Branded Hotel in Tysons Corner (United States)
Verified
2 months ago
- Ability to schedule repeated Preventive maintenance on various equipments including rooms.
- Preventive maintenance programs have a generalized check list and you just need to adjust it to your own reality.
United States
United States
Chief Engineer
Large Hotel
9
Great tool to track PM, SI, Rounds, and address Unscheduled Work
Area Chief Engineer Shreveport-Bossier CIty from 200 to 499 room Bed & Breakfast & Inn in Bossier City (United States)
Verified
2 months ago
The fact you can plan your day/week at a glance without overlooking important requirements that otherwise may slip through the cracks.
Love the accountability factor across the team/properties. Daily reports not only shows what has been done, but allows you to evaluate who is doing the work.
The idea of allowing other departments to cre...
United States
United States
Area Chief Engineer Shreveport-Bossier CIty
Large Hotel
10
Seamless Software
Concierge from 75-99 room Resort in Cancun (Mexico)
Verified
2 months ago
I like how seamless Alice makes communications between me and my colleagues. It's easy to use and getting help is extremely easy to do.
Mexico
Mexico
Concierge
Mid-Sized Hotel
10
Transcendent Life Saver!
Hotel Tech Engineer from 200 to 499 room Bed & Breakfast & Inn in Arlington (United States)
Verified
2 months ago
Transcendent has been a reliable and forward-thinking solution for hotel maintenance management. The platform stands out for its ease of use, allowing engineering and operations teams to efficiently track work orders, preventive maintenance schedules, and asset performance all in one place.
United States
United States
Hotel Tech Engineer
Large Hotel
- 1
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- 45
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Alice's ticketing system excels at centralizing hotel operations, streamlining guest requests, and improving cross-department communication—especially for housekeeping and engineering teams. Its strength lies in clear task routing, SLA tracking, and a mobile-first workflow that keeps staff coordinated and accountable. Many hotels use ALICE alongside Canary, where Canary Messaging integrates directly with their ticketing platform, enabling seamless guest-to-staff communication and automated ticket creation.
Showing all answers to: "What does this product or service do well?"
Alice's ticketing system excels at centralizing hotel operations, streamlining guest requests, and improving cross-department communication—especially for housekeeping and engineering teams. Its strength lies in clear task routing, SLA tracking, and a mobile-first workflow that keeps staff coordinated and accountable. Many hotels use ALICE alongside Canary, where Canary Messaging integrates directly with their ticketing platform, enabling seamless guest-to-staff communication and automated ticket creation.
Actabl’s strength lies in its integrated nature. By connecting business intelligence, labor management, and on-property operations into a unified suite, Actabl not only provides hotels with superior data visibility but also empowers their teams to act proactively to drive profitability and enhance service delivery. Their commitment to extensive integrations, including strategic alliances like ours with Cloudbeds, further solidifies their position as a critical, forward-thinking solution in the hotel technology ecosystem. Actabl truly helps hoteliers achieve operational excellence.
Actabl's suite of solutions help hoteliers run their day to day business in a more data-driven, efficient way. Their ProfitSword integration to Avalara for Hospitality helps hotel management companies streamline tax compliance by automating revenue reporting. Across the board, they consistently simplify complex operational and financial workflows. Their accounting platform provides clear, automated reporting that aligns with hospitality standards. The labor tools help teams optimize staffing with confidence. Their BI and maintenance modules give operators better visibility into performance and asset health.
Actabl excels at delivering a comprehensive, data-driven operations platform tailored specifically for the hospitality industry. Their greatest strength is the seamless integration of four powerful solutions into one ecosystem that unifies labor management, business intelligence, daily operations, and asset maintenance. This connected approach provides hotel teams with unprecedented visibility across departments, transforming scattered data into clear, actionable insights.
In particular, ProfitSword excels at delivering powerful business intelligence, forecasting, and performance reporting specifically tailored for the hospitality industry. Its greatest strength lies in transforming complex hotel data into clear, accurate, real-time insights that guide strategic decision-making.
The product performs reliably and consistently, while the documentation is clear, well-structured, and easy to follow, enabling faster understanding, smoother onboarding, and efficient day-to-day usage.
Question:
What differentiates this product or service from the competition?
Answer:
ALICE differentiates itself by combining concierge tools, housekeeping, and maintenance into one unified operations platform rather than relying on separate, siloed systems. Its mobile-first design and real-time cross-department visibility make it especially effective at keeping teams coordinated and accountable. Many properties also pair ALICE with Canary Messaging, which integrates directly with their ticketing workflow to connect guest requests seamlessly into ALICE’s operations system.
Showing all answers to: "What differentiates this product or service from the competition?"
ALICE differentiates itself by combining concierge tools, housekeeping, and maintenance into one unified operations platform rather than relying on separate, siloed systems. Its mobile-first design and real-time cross-department visibility make it especially effective at keeping teams coordinated and accountable. Many properties also pair ALICE with Canary Messaging, which integrates directly with their ticketing workflow to connect guest requests seamlessly into ALICE’s operations system.
Actabl's key differentiator is its unified suite of four best-in-class solutions (ProfitSword BI, Hotel Effectiveness Labor, Alice Operations, and Transcendent Asset Management). No other competitor offers this seamless integration of financial forecasting, demand-driven labor optimization, and on-property task management in one hospitality-specific platform. This single source of truth connects profitability metrics to daily operations, enabling hoteliers to instantly translate data insights into actionable results and maximized profit margins
Actabl is built for hotel management companies. Their tools integrate cleanly with leading systems (like Avalara). We regularly hear from joint clients that the platform improves accuracy, automation, and frees up their time to focus more on the guest experience. The Actabl team is responsive, knowledgeable, and motivated to help alleviate hoteliers' headaches.
Actabl differentiates itself by delivering a holistic, deeply integrated, hotel-specific operations ecosystem that moves beyond traditional point solutions and enables hotels to run smarter, leaner, and more profitably.
It stands out through exceptionally high availability, with almost no downtime and minimal performance fluctuations, ensuring a stable, reliable experience even under peak usage or heavy operational load.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you’re considering ALICE, the best advice is to map out exactly which departments will use it and commit to cross-department adoption from day one. ALICE delivers the most value when housekeeping, engineering, and the front desk all participate consistently—otherwise you only get a fraction of the operational visibility it’s designed to provide.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you’re considering ALICE, the best advice is to map out exactly which departments will use it and commit to cross-department adoption from day one. ALICE delivers the most value when housekeeping, engineering, and the front desk all participate consistently—otherwise you only get a fraction of the operational visibility it’s designed to provide.
Identify Actable Champion inside your organization to project manage the deployment of the solution: A dedicated team minimizes implementation delays and accelerates user adoption. This is how you quickly translate the investment into the desired outcome: data-driven decision-making and optimized profitability.
Focusing on the people who will drive adoption ensures you fully realize the benefits of Actabl's ability to eliminate data silos and connect financial goals directly to daily operational tasks
Take the time to map your current workflows, then compare them to a vendor's approach. Most operators find that the platform eliminates manual work they assumed was unavoidable. Lean into the automation and reporting features early, and you’ll quickly see financial and operational clarity improve. The product is built for hotels, so you can adopt it with confidence knowing the tools match the realities of hospitality accounting, labor management, and day-to-day operations.
Actabl is most effective when deployed with intention and cross-department alignment. The more clearly you define your operational goals up front, the more value you will unlock from the platform. It is a great tool that will provide an ROI many times over.
If you are looking for a solution that is easy to use from day one and also open to future growth, this product is a strong option. Its intuitive design reduces adoption effort, while its openness to automation and enhancements allows you to continuously improve efficiency and operations over time.
Recommended by
Bryan Michalis
Marketing
@
Canary Technologies
Sebastien Leitner
Vice President
@
Cloudbeds
Christine Paulson
Strategic Alliance Manager
@
Avalara
Johnny Morin
VP of Partnerships
@
Visual Matrix
Cagri Kasapoglu
Head of Strategy
@
Ireckonu
Bryan Michalis
Marketing
@
Canary Technologies
Sebastien Leitner
Vice President
@
Cloudbeds
Christine Paulson
Strategic Alliance Manager
@
Avalara
Johnny Morin
VP of Partnerships
@
Visual Matrix
Cagri Kasapoglu
Head of Strategy
@
Ireckonu
Julia Assulin
Marketplace & Biz Dev
@
Duve
Jeff Coomans
Director of Solutions Architecture
@
BluIP
Steven Phelps
Marketing Director
@
Acumen Information Systems
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Robert Jones
Owner / Consultant
@
Great Waters Companies, LLC
Are you a consultant or vendor that recommends Actabl?
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News
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Actabl Earns Top Honors in Six Categories at HotelTechAwards, Including Best Concierge Software for Eighth Year
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Actabl
4 years ago
ProfitSword Establishes New Headquarters Following Rapid Market Growth and Increased Demand for Business Intelligence Solutions
Actabl
4 years ago
ALICE to Sponsor HITEC 2021 Conference in Dallas
Actabl
4 years ago
ALICE Joins Alpine Investors' ASG Family
Actabl
5 years ago
ProfitSword Reaffirms Commitment To Business Intelligence Innovation With Appointment Of Jason Wallace As Vice President Of Engineering
Actabl
5 years ago
ProfitSword Partners With foreUP to Provide Golf Course Operators With Latest in Business Intelligence Analytics
Actabl
5 years ago
Hotel Operations Unleashed: 99 Tips, Tricks, Hacks, and Solutions
Actabl
5 years ago
Charlestowne Hotels Implements ProfitSword and Event Temple Integration to gain Real-Time Insight into Business and Group Sales Performance
Actabl
5 years ago
The Hotel Technology Buyer's Guide
Actabl Integrations
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Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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