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Transcendent by Actabl
4.6 (286 REVIEWS)
HT Score
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Shane, Erin, Scott + 32 more experts recommend Actabl
Read RecommendationsTranscendent by Actabl
Ranked 2 (out of 30) in Hotel Maintenance Software
2025 Finalist
HotelTechAwards
Hoteliers voted Actabl as the #2 Hotel Maintenance Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldPowerful Asset Preservation Software for Hotels
93% recommended by 1571 hotels
Rosewood, Montage, Posadas & 1568 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Transcendent for its comprehensive asset management capabilities, enhancing operational efficiency by preventing equipment downtime and reducing maintenance costs. The real-time data access and integration with existing systems help track tasks and manage resources effectively. As a result, it boosts productivity, cuts costs, and elevates guest satisfaction by providing timely maintenance services.
Rosewood, Montage, Posadas & 1568 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
97 | X-Small (1-9 room)
43 | Small (10-24 room)
204 | Mid-Sized (25-74 room)
849 | Large (75-199 room)
873 | X-Large (200+ room)
Country
1661 | United States of America
92 | Mexico
46 | Canada
26 | United Kingdom
20 | Sweden
19 | United Arab Emirates
16 | India
15 | Norway
10 | Spain
9 | South Africa
9 | Turkey
7 | Saudi Arabia
7 | Bahamas
6 | Italy
6 | Japan
5 | Malaysia
5 | Cyprus
5 | Thailand
5 | Singapore
5 | Ireland
4 | Indonesia
4 | Vietnam
4 | China
3 | Australia
3 | Austria
3 | Cayman Islands
3 | Morocco
3 | Egypt
2 | Brazil
2 | Portugal
2 | Belgium
2 | Bahrain
2 | Netherlands
2 | Oman
2 | Peru
2 | Jordan
2 | Qatar
2 | Turks and Caicos Islands
2 | Puerto Rico
2 | Pakistan
1 | Germany
1 | Albania
1 | Denmark
1 | France
1 | Bangladesh
1 | Belize
1 | Hong Kong
1 | Czech Republic
1 | Greece
1 | Switzerland
1 | Rwanda
1 | Finland
1 | Poland
1 | Laos
1 | Maldives
1 | Montenegro
1 | Panama
1 | Ethiopia
1 | Kenya
1 | Colombia
1 | Hungary
1 | Kazakhstan
1 | Kuwait
1 | Fiji
1 | Cambodia
Type
1088 | Branded Hotels
903 | Luxury Hotels
784 | Resorts
742 | Boutiques
684 | Bed & Breakfast & Inns
530 | Airport/Conference Hotels
475 | City Center Hotels
391 | Limited Service & Budget Hotels
199 | Extended Stay & Serviced Apartments
91 | Casinos
80 | Hostels
52 | Vacation Rentals & Villas
44 | RV Parks & Campgrounds
43 | Motels
Region
1799 | North America
107 | Europe
57 | Asia Pacific
47 | Middle East
15 | Central America
15 | Africa
6 | South America
4 | Oceania
Category
646 | Concierge Software
482 | Scheduling & Workforce Management
459 | Business Intelligence
410 | Guest Messaging Software
395 | Housekeeping Software
337 | Staff Collaboration Tools
286 | Hotel Maintenance Software
114 | Employee Engagement Software
31 | Staffing & Recruiting Networks
Didn’t find what you were looking for?
What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
Transcendent by Actabl is a comprehensive asset management and maintenance operations software designed specifically for the hospitality industry. It allows property executives and facility managers to effectively track and protect assets, manage maintenance tasks, ensure workplace safety, and make informed capital planning decisions using asset-specific data. By streamlining interdepartmental communication and expediting issue resolution, Transcendent enhances operational efficiency and prolongs equipment lifespan, ultimately boosting guest satisfaction. This platform seamlessly integrates into existing business operations, offering valuable insights through detailed reporting to help hotels optimize asset reliability and maintenance processes.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 261
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"Transcendent provides the hospitality industry's most robust and customizable asset preservation software to some of the world’s largest hotel enterprises. Our software helps property executives and facility managers track and protect their assets and documents, efficiently manage their maintenance operations, ensure safety and accountability within their workforce, and make informed capital planning decisions leveraging asset-specific data. Our product is coupled with world-class customer service, and we are committed to helping your hotels maximize the lives and reliability of their assets, optimize their maintenance operations, and improve their reputation."
FAQs
Capabilities
Improve Engineering Operational Effectiveness
Improve Engineering Operational Effectiveness
Optimize team workflows by utilizing a seamless solution to make real-time decisions, enable high performance, reduce downtime, and boost guest satisfaction.
Plan for Future Expenditures
Plan for Future Expenditures
Utilize operations data to forecast and budget 10 years in advance and strategically evaluate potential investments and allocate resources to projects that offer the most significant return on investment.
Control Costs and Asset Value
Control Costs and Asset Value
Monitor the overall financial health of your properties and eliminate manual processes like spreadsheets or paper-based systems with an accurate view of asset values, depreciation, and related expenses, such as procurement and repairs.
Ensure Safety and Compliance
Ensure Safety and Compliance
Identify and address safety risks to maintain a high-quality, safe environment for guests and staff, while maintaining compliance standards and mitigating potential liabilities.
Asset Management
Asset Management
A powerful tool for enterprises to manage engineering operations such as preventative and corrective maintenance, providing a centralized database to store asset details, maintenance history, warranties, and other relevant information.
Document Management
Document Management
Keep documents and contracts related to the asset in one easily-accessible location from anywhere on and off property
Work Order Management
Work Order Management
Auto-generate, assign, and schedule maintenance and repair tasks, ensuring efficient issue resolution
Intuitive Mobile App
Intuitive Mobile App
Simply scan the asset QR code, enabling increased productivity and better inspections
Features
Asset Preservation
4/5 features
Inspections & Checklists
4/5 features
Messaging & Communication
4/5 features
Task Management
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
Available Add-ons & Modules
Service Delivery
Staff Collaboration Tools
Help staff work together as one cohesive team instead of in siloed departments. Ensure all service requests are met consistently and on time, without radios, paper, pens, or physical contact.
CapEx
Hotel Pre-Opening, Renovations & Development
Transcendent's asset management software allows your organization to unify its capital planning process with its maintenance operations. Utilize the comprehensive data from your facility management operations to design, budget, predict, and execute capital investments for up to 10 years.
Actabl Reviews Summary
Ease of Use
4.6/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Transcendent by Actabl is the #2 most trending product in the Hotel Maintenance Software category (out of 30) and the #61 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #2 Hotel Maintenance Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Actabl Case Studies
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
Michael Hillier
General Manager @
The Renwick
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
Abraham Rodriguez
Director, Front Office @
Smyth Tribeca
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
Erin Webb
Guest Services Lead @
Wythe Hotel
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
Abraham Rodriguez
Front Office Manager @
Smyth Tribeca
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
John Agosto
General Manager @
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
9
Actable Makes Communication Easier!
Reservationist from 200 to 499 room City Center Hotel in Wilmington (United States of America)
Verified
3 months ago
It's great that Actabl is accessible by all staff, making communication and needs able to be met from across the hotel. It's also nice that the categories are specific to departments, making it a lot easier to prevent unnecessary information being given to unrelated departments and track the status of a ticket. A specific example of somethi...
United States of America
United States of America
Reservationist
X-Large Hotel
8
Really friendly tech.
Chief engineer from 100 to 199 room Bed & Breakfast & Inn in Kingston (Canada)
Verified
3 months ago
There are quite a few things I like about Alice. First and foremost is the ability to look back on all of the material I've used.Second and just as important as the first is the ability to put in part numbers so I can look back and identify parts.
Canada
Canada
Chief engineer
Large Hotel
8
Really friendly tech.
Chief engineer from 100 to 199 room Bed & Breakfast & Inn in Kingston (Canada)
Verified
3 months ago
There are quite a few things I like about Alice. First and foremost is the ability to look back on all of the material I've used.Second and just as important as the first is the ability to put in part numbers so I can look back and identify parts.
Canada
Canada
Chief engineer
Large Hotel
10
Fast, easy and friendly user. All you need to maintain the asset up to the hotel standards and prevent any casualty.
Engineering Coordinator from 200 to 499 room Branded Hotel in Dublin (Ireland)
Verified
3 months ago
We can always keep on top of the preventive maintenance, and schedule it in advance when is not busy to complete. Work order is easy to access and to auto-assign, keeping the staff working and saving time. Devices are easy to log in, log out, and sync. Reports dashboards are really useful when doing meetings and trying to solve recurring pr...
Ireland
Ireland
Engineering Coordinator
X-Large Hotel
10
Actabal is actually really good. The application we use is hotel effectiveness and it truly is just that, effective.
General manager from 100 to 199 room Branded Hotel in Milwaukee (United States of America)
Verified
3 months ago
I enjoy the constant revamping and updating. I love the ability to change and use different formats or screen appearance.
United States of America
United States of America
General manager
Large Hotel
10
Awesome Services
Executive Housekeeper from 100 to 199 room Branded Hotel in Denver (United States of America)
Verified
5 months ago
I love how easy this platform helps us to track Employee time and cleans. As well as Scheduling and tasks. It's an amazing platform that I wish was a standard for all hotels.
United States of America
United States of America
Executive Housekeeper
Large Hotel
9
Alice is a hotel management platform with excellence
IT Manager from 200 to 499 room Boutique in El Jadida (Morocco)
Verified
5 months ago
ALICE is not a PMS solution. It is a hotel management platform that integrates into PMS systems to facilitate internal communication, task management and customer engagement.
Morocco
Morocco
IT Manager
X-Large Hotel
10
Great tool!
General Manager from 100 to 199 room Bed & Breakfast & Inn in Sedona (United States of America)
Verified
5 months ago
We love Actabl! We utilize the transcendent platform. We haven't put into full swing yet, but the support Actabl has provided has been top-notch!
United States of America
United States of America
General Manager
Large Hotel
10
Great to use for hotel maintenance
Chief Engineer from 200 to 499 room Branded Hotel in Phuket Town (Thailand)
Verified
5 months ago
TR And GITB 2024 and please continue for 2025 and in the future it will be helpful for more knowledge and improvement.
Thailand
Thailand
Chief Engineer
X-Large Hotel
9
Great software to manage hotel maintenance and housekeeping requests
gm from 75-99 room Boutique in Sienna (Poland)
Verified
5 months ago
the user friendly and enabling associates to communicate quickly and assigning requests and work orders.the efficiency of the communication is great.
Poland
Poland
gm
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
Showing all answers to: "What does this product or service do well?"
Each of these products deliver a high level of functionality in their market segment. Each of these software packages is robust in options, making them among the Hospitality Industry Best in Class Software options.
The Actabl suite gives hotel management companies the intelligence they need to take their operations to the next level. They set the new standard for hotel technology and give companies the data they need to make informed decisions.
For property owners, Transcendent is great at Capital Expenditure planning, execution, and project tracking. It can help eliminate surprises for Owners and Asset Managers and allow them to budget accordingly for short and long-term capital projects. For Management Companies and Operators, Transcendent allows you to develop robust preventive maintenance plans to protect the asset for the owner. It increases accountability for the people who are doing the work and allows the manager to ensure that the right work is being done, at the right time, by the right people.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates these products from the competition is the robust options that each software package contains. In addition to the options is the level of support provided for each product. From implementation all the way through Post Go Live support the staff at Actabl treats you professionally.
Their products make life easier for operations, budgeting, and monitoring performance. Every Actabl employee is very knowledgeable when it comes to the hospitality industry, and each one wants every client to succeed. Their whole team does an amazing job at events. They are very engaged, and work as a team to answer every question.
The system is easy to use whether it is done on a desktop computer connected to the company network, a laptop in a remote environment, or a mobile device anywhere in the building. People see what they need to see and are assigned tasks they need to complete. Dashboards and reports help Managers see trends and take action in time to make a difference. Other systems I have seen are more one-way in nature, assigning work and allowing people to complete tasks, but there is little feedback on trends and what could be done better to improve the process next time. Transcendent has this ability and it allows users to get better and better the more they use it.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Based on my experience with each of these software packages, I would recommend for you to review each product thoroughly. Make sure the functionality meets your needs and companies goals. Make sure on integrations to other systems you may be using as well.
There is so much Actabl can do for your company. Take a look at every product: ProfitSword, Alice, Transcendent, and Hotel Effectiveness, and don't be afraid to ask questions. Actabl walks you through the whole discovery process so you can be confident with every decision you make.
Make sure that the product functionality aligns with the capabilities of the people expected to use it. Corporate Finance folks may want robust reporting at the enterprise level. Facility Managers may want to see dashboards that help them manage the daily workload appropriately. Mechanics may simply want a device that gives them their work in a clear and concise manner and allows them to be most productive. In my experience Transcendent does all this and more.
Recommended by
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Steven Phelps
Marketing Director
@
Acumen Information Systems
Robert Jones
Owner / Consultant
@
Great Waters Companies, LLC
Kevin Shockley
Director of Business Development
@
Acumen Information Systems
Steven Phelps
Marketing Director
@
Acumen Information Systems
Robert Jones
Owner / Consultant
@
Great Waters Companies, LLC
Are you a consultant or vendor that recommends Actabl?
Leave a recommendation
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Support
Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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