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Mailchimp
4.2 (4 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Mailchimp
Unranked in Hotel CRM & Email Marketing
Email Marketing, Marketing Automation, and E-commerce email marketing
85% recommended by 4 hotels
What is Mailchimp?
Founded in 2001 | Headquarters in Atlanta, GA | 459 employees
Mailchimp is a comprehensive email marketing platform designed to help businesses communicate effectively with their audiences. With Mailchimp, you can create and send beautiful marketing emails, automated messages, and targeted ad campaigns. The platform’s user-friendly interface simplifies the process of designing emails and managing email lists, making it accessible even for those with minimal technical skills. It also offers robust analytics to track campaign performance, helping businesses optimize their marketing strategies. Integration with various tools and apps further enhances its utility, making it a versatile choice for any business aiming to boost customer engagement and grow their audience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Mailchimp products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Mailchimp Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Mailchimp Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Mailchimp
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Mailchimp's Provided Description:
"More than 15 million people and businesses around the world use MailChimps marketing tools to reach customers and grow their business. Our features and integrations give you the power to create beautiful marketing emails, automated messages, and targeted ad campaigns. Learn more: http:mailchimp.comabout"
FAQs
Mailchimp doesn’t have any screenshots available
Mailchimp Alternatives
Not sure if Mailchimp is right for your hotel? Here are similar Hotel CRM & Email Marketing vendors that could be a good fit for your hotel:
Features
Marketing Automation
4/5 features
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Segmentation
4/5 features
Privacy & Compliance
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Data Management
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Feedback & Surveys
4/5 features
Q1 '26 Hotel CRM & Email Marketing Survey Insights
Is Mailchimp a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 21
Mid-sized
95%
(166)
Medium hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its ease of use, strong customer support, and effective sales automation. Profitroom's solutions are particularly valued for enhancing direct bookings and managing guest relationships efficiently in Medium contexts.
#2
of 14
Large
92%
(35)
Large hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its user-friendly design, effective customer support, and ability to enhance direct booking rates through streamlined processes. These strengths make it appealing for Large operations.
#1
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Small
93%
(98)
Small hotels say that Smart Host GmbH's Hotel CRM & Email Marketing stands out on verified HotelTechReport reviews for its ease of use, time-saving automation features, and responsive customer support. These strengths are valued by Small hotels for efficient guest communication and streamlined operations.
Mid-sized
95%
(166)
#1
of 21
Medium hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its ease of use, strong customer support, and effective sales automation. Profitroom's solutions are particularly valued for enhancing direct bookings and managing guest relationships efficiently in Medium contexts.
Large
92%
(35)
#2
of 14
Large hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its user-friendly design, effective customer support, and ability to enhance direct booking rates through streamlined processes. These strengths make it appealing for Large operations.
Small
93%
(98)
#1
of 12
Small hotels say that Smart Host GmbH's Hotel CRM & Email Marketing stands out on verified HotelTechReport reviews for its ease of use, time-saving automation features, and responsive customer support. These strengths are valued by Small hotels for efficient guest communication and streamlined operations.
Rank
Hotel type
Popular alternatives
#1
of 20
Luxury Hotels
88%
(134)
Luxury hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly, according to verified HotelTechReport reviews, due to its strong guest communication capabilities, effective data management, and robust support. These strengths help improve personalized experiences crucial for luxury hospitality.
#1
of 19
Branded Hotels
90%
(71)
Branded hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews. Key strengths include effective guest data centralization, robust personalized communication options, and comprehensive support that enhances guest engagement and operational efficiency, crucial for Branded hotels.
#1
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Boutique Hotels
95%
(121)
Boutique hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its seamless guest targeting, ease of campaign management, and effective direct sales enhancement. These strengths specifically cater to Boutique hotels seeking personalized guest experiences and increased direct bookings.
Luxury Hotels
88%
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#1
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Luxury hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly, according to verified HotelTechReport reviews, due to its strong guest communication capabilities, effective data management, and robust support. These strengths help improve personalized experiences crucial for luxury hospitality.
Branded Hotels
90%
(71)
#1
of 19
Branded hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews. Key strengths include effective guest data centralization, robust personalized communication options, and comprehensive support that enhances guest engagement and operational efficiency, crucial for Branded hotels.
Boutique Hotels
95%
(121)
#1
of 18
Boutique hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its seamless guest targeting, ease of campaign management, and effective direct sales enhancement. These strengths specifically cater to Boutique hotels seeking personalized guest experiences and increased direct bookings.
Rank
Region
Popular alternatives
#1
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Europe
95%
(256)
Europe hotels say that Profitroom's Hotel CRM & Email Marketing supports direct bookings, enhances guest communication, and improves sales efficiency, according to verified HotelTechReport reviews. Its ease of use, comprehensive support, and personalization features are consistently praised, important for Europe's diverse hotel market.
#3
of 12
North America
95%
(11)
Na hotels say that Cendyn's Hotel CRM & Email Marketing effectively centralizes guest data, automates communications, and enables personalization, according to verified HotelTechReport reviews. These strengths help Na hotels improve guest experience, drive direct bookings, and enhance marketing efficiency.
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Asia Pacific
95%
(12)
Ap hotels say that TrustYou's Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews due to its centralized feedback aggregation, intuitive sentiment analysis offering actionable insights, and outstanding customer support, which are crucial for Ap hotels in managing guest experiences.
Europe
95%
(256)
#1
of 17
Europe hotels say that Profitroom's Hotel CRM & Email Marketing supports direct bookings, enhances guest communication, and improves sales efficiency, according to verified HotelTechReport reviews. Its ease of use, comprehensive support, and personalization features are consistently praised, important for Europe's diverse hotel market.
North America
95%
(11)
#3
of 12
Na hotels say that Cendyn's Hotel CRM & Email Marketing effectively centralizes guest data, automates communications, and enables personalization, according to verified HotelTechReport reviews. These strengths help Na hotels improve guest experience, drive direct bookings, and enhance marketing efficiency.
Asia Pacific
95%
(12)
#1
of 5
Ap hotels say that TrustYou's Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews due to its centralized feedback aggregation, intuitive sentiment analysis offering actionable insights, and outstanding customer support, which are crucial for Ap hotels in managing guest experiences.
Rank
Country
Popular alternatives
#3
of 10
United States
95%
(10)
Us hotels say that Cendyn's Hotel CRM & Email Marketing is highly ranked in verified HotelTechReport reviews for its user friendliness, efficient guest data integration, and effective automation of communications. These strengths are particularly valued by Us hotels seeking streamlined operations and improved client relationships.
#1
of 6
Germany
88%
(92)
De hotels say that dailypoint™'s Hotel CRM & Email Marketing system excels due to its centralized guest data management and personalized marketing capabilities, as noted in verified HotelTechReport reviews. Recurring strengths include enhanced data quality, integration options, and support responsiveness.
#4
of 5
United Kingdom
91%
(10)
Gb hotels say that Bookboost's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its user-friendly interface, seamless integration with channels like WhatsApp, and streamlined communication. These features enhance guest engagement and operational efficiency, appealing to Gb establishments.
United States
95%
(10)
#3
of 10
Us hotels say that Cendyn's Hotel CRM & Email Marketing is highly ranked in verified HotelTechReport reviews for its user friendliness, efficient guest data integration, and effective automation of communications. These strengths are particularly valued by Us hotels seeking streamlined operations and improved client relationships.
Germany
88%
(92)
#1
of 6
De hotels say that dailypoint™'s Hotel CRM & Email Marketing system excels due to its centralized guest data management and personalized marketing capabilities, as noted in verified HotelTechReport reviews. Recurring strengths include enhanced data quality, integration options, and support responsiveness.
United Kingdom
91%
(10)
#4
of 5
Gb hotels say that Bookboost's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its user-friendly interface, seamless integration with channels like WhatsApp, and streamlined communication. These features enhance guest engagement and operational efficiency, appealing to Gb establishments.
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Mailchimp Reviews Summary
Ease of Use
4.2/5
Customer Support
4.2/5
ROI
4.7/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Mailchimp is the #30 most trending product in the Hotel CRM & Email Marketing category (out of 74) and the #1207 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMailchimp’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Mailchimp Pricing
Pricing Available By Request
Mailchimp has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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No matching results
Compare Mailchimp to Top Alternatives
Smart Communication for Hoteliers and Guests! Smart Host - from Data to Regulars
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Hotelier Rating
Looking for specific info?
10
Good option for small hotels, but lacking more advanced features
Digital Marketing Manager from 500+ room Branded Hotel in Chicago (United States)
Verified
5 years ago
If you have a small list or small budget, I absolutely consider Mailchimp the easiest and most cost-effective choice for hotel email marketing. I recommend it for hotels that are only looking to send out a limited number of simple email campaigns, like a monthly newsletter and/or promotion.
- Pro: Drag and drop campaign builder is easy t...
United States
United States
Digital Marketing Manager
X-Large Hotel
8
Great way to build newsletters and send offers but pay attention to the pricing model
Banquet Server from 500+ room Branded Hotel in San Francisco (United States)
Verified
9 years ago
The interface is really intuitive with great pre-built designs which means no expensive coding and you get beautiful emails that work across all major browsers and devices.
United States
United States
Banquet Server
X-Large Hotel
8
Simple procedure and easy to manage
Director from 500+ room Bed & Breakfast & Inn in Sydney (Australia)
Verified
9 years ago
They're so big that it's easy to integrate with other tools like social media
Australia
Australia
Director
X-Large Hotel
8
Mailchimp is pretty useful and generally gets the job done, although limited integrations specific to the industry make
Digital Marketing Strategist from 5 to 9 room Bed & Breakfast & Inn in Mazatlan (Mexico)
Verified
9 years ago
Easy to use for setting up email campaigns for hotel.
Mexico
Mexico
Digital Marketing Strategist
X-Small Hotel
- 1
It looks like Mailchimp is not recommended by any hotels
Check out the top 10 most recommended Mailchimp alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Mailchimp hasn’t been recommended by any experts or partners yet
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Support
Unverified
Mailchimp has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
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Products Reviewed
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Ease of Use
0.0/5
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0.0/5
ROI
0.0/5
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