Gather valuable guest feedback and use AI to uncover operational intelligence
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Tripadvisor (Reputation Pro)
5.0 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Tripadvisor (Reputation Pro)
Unranked in Guest Survey Software
Give travelers the confidence to book with you.
100% recommended by 1 hotels
Tripadvisor has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Tripadvisor?
Founded in 2000 | Headquarters in Needham (United States) | 4689 employees
Tripadvisor (Reputation Pro) is a comprehensive reputation management system designed to enhance your business's online presence and credibility. The platform actively collects reviews on your behalf, helping to increase your visibility on Tripadvisor and assure guests of your commitment to providing a memorable, healthy, and safe travel experience. With Reputation Pro, you can directly influence your ranking, amassing more reviews that travel-dependent decisions are based upon. This leads to increased visibility and ultimately, more bookings. It seamlessly fits into your business operations by bolstering online reputation, instilling guest confidence, and driving growth.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Tripadvisor products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Tripadvisor Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Tripadvisor Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Tripadvisor
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Tripadvisor's Provided Description:
"For the first time ever, you can work directly with Tripadvisor to impact your ranking on our platform. We’ll collect more reviews on your behalf to help increase your visibility and assure guests that you’re providing a travel experience that is memorable, healthy and safe. Travelers depend on guest feedback to make decisions. As travel starts to pick up again, it’s essential to prove your credibility and instill confidence in potential guests to make them want to book with you. More reviews. More visibility. More bookings."
FAQs
Tripadvisor (Reputation Pro) Alternatives
Not sure if Tripadvisor is right for your hotel? Here are similar Guest Survey Software vendors that could be a good fit for your hotel:
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Available Add-ons & Modules
Reviews Express
Reputation Management
Get free tools to collect more reviews on the world's largest travel site.
Private Surveys
Guest Survey Software
Send email campaigns to guests and collect private survey responses. Use the Review Express Dashboard to track your Review Express + private surveys guest feedback.
Respond to Reviews
Show your commitment to your guests by responding to reviews and inquiries.
Tripadvisor (Reputation Pro)
Reputation Management
Reputation Pro empowers owners to drive more bookings and impact their ranking on Tripadvisor and beyond.
Q4 '26 Guest Survey Software Survey Insights
Is Tripadvisor a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 5
Mid-sized
96%
(237)
GuestRevu is a top Guest Survey Software pick among mid-sized hotels on HotelTechReport, praised for its ability to automate survey collection and reporting which helps operators "identify trends quickly." This functionality saves time, allowing hoteliers to focus on actionable feedback that enhances guest satisfaction.
#1
of 4
Large
94%
(40)
GuestRevu is a top Guest Survey Software pick among large hotels on HotelTechReport, praised for its ability to automatically send out reviews at checkout, making it easier for properties to maintain a strong online reputation. The support team is noted for being responsive and helpful, enhancing user experience on the platform.
#1
of 3
Small
95%
(212)
GuestRevu is a top Guest Survey Software pick among small hotels on HotelTechReport because it automates post-stay surveys, allowing properties to gather structured guest feedback and address operational issues quickly. This proactive approach has resulted in higher review scores and improved guest satisfaction.
Mid-sized
96%
(237)
#1
of 5
GuestRevu is a top Guest Survey Software pick among mid-sized hotels on HotelTechReport, praised for its ability to automate survey collection and reporting which helps operators "identify trends quickly." This functionality saves time, allowing hoteliers to focus on actionable feedback that enhances guest satisfaction.
Large
94%
(40)
#1
of 4
GuestRevu is a top Guest Survey Software pick among large hotels on HotelTechReport, praised for its ability to automatically send out reviews at checkout, making it easier for properties to maintain a strong online reputation. The support team is noted for being responsive and helpful, enhancing user experience on the platform.
Small
95%
(212)
#1
of 3
GuestRevu is a top Guest Survey Software pick among small hotels on HotelTechReport because it automates post-stay surveys, allowing properties to gather structured guest feedback and address operational issues quickly. This proactive approach has resulted in higher review scores and improved guest satisfaction.
Rank
Hotel type
Popular alternatives
#1
of 5
Branded Hotels
97%
(121)
GuestRevu is a top Guest Survey Software pick among branded operations on HotelTechReport, offering an all-in-one platform to consolidate feedback and manage online reputation, as hoteliers appreciate receiving guest insights and managing reviews across multiple channels from a single dashboard.
#1
of 4
Resorts
96%
(205)
GuestRevu is a top Guest Survey Software pick among resorts on HotelTechReport, helping operators identify operational improvements with timely feedback breakdowns by department that reveal areas needing attention, like “room maintenance rated at 3/5.”
#1
of 4
Other
95%
(112)
GuestRevu is a top Guest Survey Software pick among other properties on HotelTechReport due to its ability to provide real-time insights into guest feedback, enabling hoteliers to quickly address issues before checkout. The platform facilitates timely, actionable responses to enhance service quality and optimize operations.
Branded Hotels
97%
(121)
#1
of 5
GuestRevu is a top Guest Survey Software pick among branded operations on HotelTechReport, offering an all-in-one platform to consolidate feedback and manage online reputation, as hoteliers appreciate receiving guest insights and managing reviews across multiple channels from a single dashboard.
Resorts
96%
(205)
#1
of 4
GuestRevu is a top Guest Survey Software pick among resorts on HotelTechReport, helping operators identify operational improvements with timely feedback breakdowns by department that reveal areas needing attention, like “room maintenance rated at 3/5.”
Other
95%
(112)
#1
of 4
GuestRevu is a top Guest Survey Software pick among other properties on HotelTechReport due to its ability to provide real-time insights into guest feedback, enabling hoteliers to quickly address issues before checkout. The platform facilitates timely, actionable responses to enhance service quality and optimize operations.
Rank
Region
Popular alternatives
#1
of 5
Europe
96%
(124)
GuestRevu is a top Guest Survey Software pick among mid-sized hotels in Europe on HotelTechReport because its automated surveys deliver timely, actionable guest feedback that helps enhance service quality. Hoteliers appreciate the clear insights from the dashboard, which enable them to swiftly identify and address areas for improvement.
#2
of 4
North America
97%
(43)
GuestRevu is a top Guest Survey Software pick among North American hotels for its ability to consolidate guest feedback across multiple platforms, which allows teams to respond more quickly to guest issues. Hoteliers appreciate how this feature has significantly reduced unaddressed reviews and improved overall reputation scores on HotelTechReport.
Europe
96%
(124)
#1
of 5
GuestRevu is a top Guest Survey Software pick among mid-sized hotels in Europe on HotelTechReport because its automated surveys deliver timely, actionable guest feedback that helps enhance service quality. Hoteliers appreciate the clear insights from the dashboard, which enable them to swiftly identify and address areas for improvement.
North America
97%
(43)
#2
of 4
GuestRevu is a top Guest Survey Software pick among North American hotels for its ability to consolidate guest feedback across multiple platforms, which allows teams to respond more quickly to guest issues. Hoteliers appreciate how this feature has significantly reduced unaddressed reviews and improved overall reputation scores on HotelTechReport.
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Tripadvisor Reviews Summary
Ease of Use
5.0/5
Customer Support
4.5/5
ROI
4.5/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Tripadvisor (Reputation Pro) is the #6 most trending product in the Guest Survey Software category (out of 25) and the #434 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTripadvisor’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Tripadvisor Pricing
Pricing Available By Request
Tripadvisor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Live survey solution to engage guests
Customer Alliance is a guest feedback intelligence platform built for the hospitality industry.
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Hotelier Rating
Looking for specific info?
10
OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES
Reservas from 10 to 24 room Bed & Breakfast & Inn in Barra Grande (Brazil)
Verified
7 years ago
THE COMMENTS AND INTERACTION OF OUR CUSTOMERS IS WHAT WE LOVE MORE AND WE LIKE IT.
(original) OS COMENTÁRIOS E INTERAÇÃO DOS NOSSOS CLIENTES, É O QUE MAIS ATRAI E GOSTAMOS.
Brazil
Brazil
Reservas
Small Hotel
- 1
It looks like Tripadvisor is not recommended by any hotels
Check out the top 10 most recommended Tripadvisor alternativesExpert Q&A and Partner Recommendations
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Tripadvisor hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsTripadvisor Integrations
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Support
Unverified
Tripadvisor has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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