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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Breezeway
4.9 (30 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Breezeway
Ranked 1 (out of 23) in Cleaning & Operations
Property Operations & Services Platform
99% recommended by 27 hotels
Breezeway has 0 reviews from Switzerland so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Breezeway’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Breezeway for its significant impact on operations efficiency, particularly in task management and scheduling. Its intuitive interface and comprehensive features facilitate smooth communication among team members and with guests. Breezeway's ability to automate tasks and provide detailed reporting aids in both reducing operational costs and enhancing the guest experience. However, some users mention initial setup challenges and specific feature requests such as improved inventory management and text dashboard enhancements.
What Types of Hotels Breezeway is Popular For
Size
6 | Small (10-49 room)
6 | Mid-Sized (50-99 room)
19 | Large (100-499 room)
Country
31 | United States
Type
29 | Vacation Rentals & Villas
19 | Resorts
15 | Bed & Breakfast & Inns
8 | Boutique Hotels
8 | Branded Hotels
6 | Airport/Conference Hotels
6 | Luxury Hotels
3 | City Center Hotels
2 | Extended Stay & Serviced Apartments
2 | Limited Service & Budget Hotels
1 | RV Parks & Campgrounds
Region
31 | North America
Category
30 | Cleaning & Operations
18 | Housekeeping Software
16 | Guest Messaging Software
Didn’t find what you were looking for?
What is Breezeway?
Founded in 2015 | Headquarters in Boston (United States) | 80 employees
Breezeway is a cutting-edge property operations and services platform tailored for short-term rentals, hotels, and resorts. It significantly enhances operational efficiency by automating task management and scheduling, ensuring that all property management activities are streamlined and optimally coordinated. The platform boasts an intuitive interface that facilitates seamless communication among team members and with guests, promoting smoother operations. Additionally, Breezeway’s comprehensive features include detailed reporting tools, which help in reducing operational costs while elevating the guest experience. Although some users report initial setup challenges, the platform's overall impact on operational efficiency and guest satisfaction is highly valued.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Breezeway products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Breezeway Reviews Analyzed: 30
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Breezeway Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Breezeway
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Breezeway's Provided Description:
"Breezeway is the leading property operations and services platform for short-term rentals, hotels, and resorts."
FAQs
Capabilities
Task Scheduling
Task Scheduling
Scheduling property care tasks like cleans, inspections, and maintenance repairs is time-consuming. Breezeway's next-generation auto-scheduling tools enables hosts and property managers to schedule work based on reservation, guest, and property data, saving them hundreds of hours, ensuring the right job is assigned to the right person and at the right time.
Mobile App and Checklists
Mobile App and Checklists
Breezeway's customizable checklists and mobile apps equip your teams with user-friendly tools, so they can perform detailed work at each property that complies with your company's brand standards.
Team Coordination
Team Coordination
Our tools give you the visibility to monitor progress in real-time, adjust assignments for last-minute changes, and triage issues as soon as they arise. You'll finally have complete confidence that every property is clean, well-maintained, and ready for check-in.
Guest Messaging
Guest Messaging
Breezeway's SMS messaging tools empower professionals to stay on top of in-house issues, increase guest satisfaction, and drive 'gap night' revenue. Save time with ready-to-go templates and AI-powered Suggested Replies based on property and reservation data stored in Breezeway.
Features
Other
9/12 features
Breezeway Reviews Summary
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Breezeway is the #1 most trending product in the Cleaning & Operations category (out of 23) and the #302 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBreezeway’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Breezeway Pricing
Pricing Available By Request
Breezeway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Breezeway to Top Alternatives
The smart way to schedule, pay, and find Airbnb vacation rental cleaners and Airbnb cleaning services
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Hotelier Rating
Looking for specific info?
10
Breezeway has allowed us to streamline operations!
Co-Founder from 50-74 room Boutique in Telluride (United States)
Verified
2 years ago
The people. So responsive and helpful. Great training tools. Anytime I need assistance with setting something up there seems to be a training video or information online that allows me to easily solve my own problems. So easy to use and set up. Breezeway has allowed us to streamline operations! The automated workflows are easy to set up and...
United States
United States
Co-Founder
Mid-Sized Hotel
10
Best software ever
General Manager from 25-49 room Bed & Breakfast & Inn in Oakland (United States)
Verified
2 years ago
I use this for operations, scheduling and housekeeping for 550 vacation rentals and I wouldn’t be able to get through the day without it. User friendly and on point. I highly recommend Breezeway to anyone.
United States
United States
General Manager
Small Hotel
10
Outstanding Software
Operations Manager from 100 to 199 room Bed & Breakfast & Inn in Kill Devil Hills (United States)
Verified
2 years ago
The use of Breezeway makes our operations department very efficient. Were able to communicate with guests, schedule tasks, and keep important property notes and information all under one platform.
United States
United States
Operations Manager
Large Hotel
10
Couldn't live without Breezeway
Office Manager from 100 to 199 room Bed & Breakfast & Inn in Jackson (United States)
Verified
2 years ago
Breezeway's calendar feature helps #operations stay on track with deadlines and assigning which team member is responsible for it. task management has never been easier and there is NO WAY we'd be able to go without this feature now that we're using it. Tasks can be tailored to a particular property, associated with specific reservations, o...
United States
United States
Office Manager
Large Hotel
10
How we scaled with Breezeway
CMO from 200 to 499 room Boutique in Sedona (United States)
Verified
2 years ago
Thanks to Breezeway, we've successfully scaled our business from 250 properties to nearly 700 across multiple locations in just four years.
United States
United States
CMO
Large Hotel
10
Breezeway is perfect for my small vacation rental business!
Owner from 200 to 499 room Branded Hotel in Oklahoma City (United States)
Verified
2 years ago
Saves time & stress of scheduling our team. Helps guests get timely responses to their concerns, especially when guest messages come in after hours when I’m asleep.
United States
United States
Owner
Large Hotel
10
Breezeway makes our lives a breeze!
General Manager from 100 to 199 room Bed & Breakfast & Inn in Santa Rosa Beach (United States)
Verified
2 years ago
I love the fact that I can pull reports for owners, or if there is a question ever by an OTA that needs addressing we have time stamped proof to provide! We love that it integrates with Airbnb and our pms makes our lives easier! We look forward to adding breezeway assist in Q1 2024!
United States
United States
General Manager
Large Hotel
10
Efficient Software Service
Customer Care Advisor from 100 to 199 room Bed & Breakfast & Inn in Kill Devil Hills (United States)
Verified
2 years ago
I like the ease of scheduling my maintenance techs, pool and spa vendors, and housekeepers. Breezeway allows me to maintain great communication with my guests as well!
United States
United States
Customer Care Advisor
Large Hotel
10
Great product, increased communication and efficiency within operations and very user friendly!
Director of Operations from 100 to 199 room Branded Hotel in Hilton Head Island (United States)
Verified
2 years ago
- Quicker response time between departments and with our guests. - easy to user for all levels of technical ability. - accountability for property managers and housekeeping. - auto text are improved communication - reports, having the ability to customize, download, share. - customer service team - they want to know our input and make chang...
United States
United States
Director of Operations
Large Hotel
10
Scheduling and task
Property Manager from 75-99 room Bed & Breakfast & Inn in HappyCamp (United States)
Verified
2 years ago
Having Breezeway auto schedule task takes aways countless hours wasted on making schedules and reviewing for updates and changes. And the contract cleaners are always up to dtae!
United States
United States
Property Manager
Mid-Sized Hotel
- 1
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Expert Q&A and Partner Recommendations
Submit Recommendation
Breezeway hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsBreezeway Integrations
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Support
Unverified
Breezeway has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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