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hotelkit Facility Management
4.8 (397 RESEñAS)
Willem, Mark, Tilmann + 41 more experts recommend hotelkit
Leer RecomendacionesClasificado 1 (de 29) en Software de mantenimiento de hoteles
Los hoteleros han votado hotelkit como el #1 Software de mantenimiento de hoteles proveedor en 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldSolución de gestión de instalaciones integrada para el manejo de listas de verificación, traspasos, reparaciones y mucho más.
94% recomendado por 619 hoteles
25 Hours, Radisson Hotels, Intercontinental y otros 616
Capacidades
Inventariar y gestionar activos
Programar tareas de mantenimiento preventivo
Características
Preservación de Activos
Inspecciones y listas de verificación
Mensajería y Comunicación
Administración de tareas
Automatización del flujo de trabajo
Análisis e informes
Recomendado por
Logros
La puntuación de tendencia de este proveedor está aumentando, hotelkit Facility Management es el producto con mayor tendencia #1 en la categoría Software de mantenimiento de hoteles (de 29) y el #11 del ecosistema tecnológico hotelero global. HTR evalúa la actividad del proveedor en tiempo real en el mercado para dar a los compradores una idea de si un producto está ganando impulso.
Más informaciónhotelkit ha abierto sus sistemas internos para Hotel Tech Report y obtuvo el Diploma de Atención Verificada.
Learn more about this achievement in the official press releaseLos hoteleros han votado hotelkit como el #1 Software de mantenimiento de hoteles proveedor en 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldEste vendedor ha conseguido el Diploma de Excelencia que se otorga a los vendedores que ofrecen ejemplos de culturas transparentes y son muy recomendados por sus clientes. Para más información, acuda al centro de ayuda.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score es una clasificación compuesta con señales clave como: satisfacción del usuario, cantidad de reseñas, reseñas recientes e información enviada por el vendedor para que los compradores puedan entender mejor sus productos.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecomendado para
Media
Este producto tiene un precio en línea con el producto promedio en la categoría, lo que generalmente indica que es un producto estándar con funcionalidades estándar diseñadas para operaciones y casos de uso típicos y propiedades.
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Estudios de caso de hotelkit
The Trainee Hotel: A Unique Training Experience at Living Hotels
Dusseldorf (Germany)
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
Seefeld in Tirol (Austria)
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
Landkreis Alzey-Worms (Germany)
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Swinoujscie (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Kreisfreie Stadt Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
Bergen (Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Vienna (Austria)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Vienna (Austria)
Referencias
"Thanks to hotelkit, the flow of information in our hotel has improved incredibly. Especially the smooth implementation of hotelkit was impressive, none of my colleagues was afraid of using it!"
"We have now been working with hotelkit for approximately one year and we could no longer do without the communication tool. During our planning phase for the reopening of our hotels, we can already collect all ideas, concepts, manuals as well as philosophies in one system, which will be accessible to all employees later on. hotelkit facilitates the communication enormously and can only be recommended to each host."
"In 2014, we introduced hotelkit in the hotel. We noticed a huge increase of interest and involvement in our teams, especially during the time when the hotel was renovated. By using hotelkit we were still able to interact and communicate with our teams. What worked best was showing all the photos of the new hotel! Everybody loved to see the progress and we were working towards an opening all together, even though we were on different locations."
"The fact that it is so easy to record repair jobs in hotelkit enables us to complete them as quickly as possible – this alleviates the pressure on the whole team considerably."
"hotelkit has made our work at the reception easier. We can communicate faster and easier between all departments."
"hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planning and control."
"In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application."
"I was able to restructure processes within the housekeeping team using hotelkit, making life easier for our employees. We can now almost completely do without phone calls, so we don’t have to disturb colleagues during their working routine."
"Thanks to hotelkit, I can supervise all incidents, guest requests, make sure that guests can feel at home and have the best experience with us."
"hotelkit is a valuable tool for us, especially in terms of improving communication, operations, and processes. Also we are reducing the number of errors by integrated checklists, procedures and repair management – what a great tool!"
"The main target for implementing hotelkit was to reduce administrative capacity, and unnecessary work and to create more transparency within repair & maintenance management. Office work alone will not help us repair the damage at the resort, so we aimed to reduce the time spent on unnecessary administrative work. Another reason we implemented hotelkit was to increase the efficiency of the engineering department and we found it to be the perfect solution."
"hotelkit ist aus meiner Sicht ein ideales Werkzeug um mehr Transparenz zu schaffen, die Kreativität der Mitarbeiter zu fördern, und um innerbetriebliche Informationsströme innerhalb der Hotels, aber auch zwischen Hotels und Zenrale zu leiten und zu beschleunigen. hotelkit vereinfacht unsere Arbeit, da alle auf die gleichen Informationen zielgruppenorientiert zugreifen können, Wissen untereinander ausgetauscht wird, und sich über das „Ideenmanagement“ auch das Potential unserer Mitarbeiter für Innovationen bestens einbringen lässt. Ich möchte diese Kommunikationsmöglichkeit keinesfalls mehr missen. DANKE!"
"We were truly impressed by how quickly the platform was implemented in our hotels. The time between the initial onboarding conversation and the actual use of hotelkit went by in the blink of an eye."
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
"Desde el lanzamiento de hotelkit hace más de 3 años, tanto la comunicación intradepartamental como la interdivisional se han mejorado considerablemente. La información importante se transmite rápidamente a las personas relevantes y, sorprendentemente, debido a la solución basada en la web y la aplicación para teléfonos inteligentes, a menudo recibimos respuestas a los traspasos incluso después del trabajo o de las vacaciones. En particular, puedo recomendar la herramienta de reparación, que nuestros técnicos utilizan con entusiasmo. Por tanto, las reparaciones se tratan de forma más eficaz. Con todo, solo puedo recomendar hotelkit con todas sus características."
"Hemos estado usando la nueva herramienta en modo de prueba durante unos días. Incluso después de los primeros días, hemos visto la eficacia con la que se aborda la tarea clave. Las ideas y los requisitos presentados también se pueden integrar muy fácilmente. Los miembros del personal de limpieza y el equipo de servicio de limpieza se familiarizaron con las tareas de rutina en muy poco tiempo."
"“Desde el lanzamiento de hotelkit hemos podido mejorar considerablemente los procesos entre divisiones y hacerlos más orientados al cliente. Todo el equipo está informado sobre todas las noticias importantes y también puede recopilar información más allá de su campo personal de actividades "."
Clientes destacados
Popularidad por Segmento
Tamaño
16 | Extra pequeño (1-9 habitación)
21 | Pequeño (10-24 habitación)
201 | Mediano (25-74 habitación)
362 | Grande (75-199 habitación)
164 | Extra grande (200+ habitación)
País
295 | Germany
152 | Austria
65 | Switzerland
29 | Spain
24 | Italy
19 | United Kingdom
16 | India
13 | Norway
12 | France
10 | Saudi Arabia
8 | United Arab Emirates
8 | Belgium
5 | Nigeria
5 | Oman
5 | United States of America
4 | Netherlands
4 | Zambia
4 | Portugal
3 | Slovakia
3 | Sweden
3 | Romania
3 | Malta
3 | Russian Federation
3 | Madagascar
3 | Australia
2 | Thailand
2 | South Africa
2 | Rwanda
2 | Hungary
2 | Poland
2 | Indonesia
2 | Philippines
2 | Tunisia
2 | Morocco
1 | Maldives
1 | Bahrain
1 | Lebanon
1 | Sri Lanka
1 | Turkey
1 | Chad
1 | Qatar
1 | Gabon
1 | Bangladesh
1 | Armenia
1 | Senegal
1 | Andorra
1 | Kuwait
1 | Cyprus
1 | Mexico
Tipo
289 | Centro Urbano
256 | Boutique
237 | Lujo
202 | De Marca
190 | Alojamiento - Desayuno y Posada
188 | Aeropuerto/Conferencia
170 | Centro turístico
107 | Servicio Limitado y Presupuesto
73 | Estancia Prolongada y Apartamentos Con Servicios
39 | Hostal
24 | Parques y Campamentos Para Casas Rodantes
10 | Alquileres Vacacionales y Villas
7 | Casino
4 | Motel
Region
646 | Europa
28 | Asia Pacífico
26 | Medio Oriente
23 | África
6 | Norteamérica
3 | Oceanía
Categoria
583 | Herramientas de colaboración del personal
397 | Software de mantenimiento de hoteles
316 | Software de participación de empleados
256 | Software de limpieza
Más Productos por hotelkit
Clasificación De Hotelero
Hoteliers like Hotelkit for its ability to enhance communication, task management, and efficiency across departments. The platform centralizes operations, significantly improving guest services and reducing paper-based processes. With real-time updates and streamlined workflows, it boosts productivity and ensures teams are always informed. However, issues with notification overload and occasional technical glitches can hinder the user experience.
AI-generated from the text of customer reviews
Looking for specific info?
HSK, Mantenimiento y Compromiso de los Empleados
Accounting de 10 to 24 habitación Cama y desayuno & Posada en Salzburg (Austria)
Producto realmente genial, casi autoexplicativo.
Accounting de 75-99 habitación Hotel boutique en Leogang (Austria)
Ya no es imaginable sin él
Hotel Manager de 200 to 499 habitación Hotel de marca en Vienna (Austria)
Herramienta fantástica
Front office de 500+ habitación Hotel en el centro de la ciudad en Doha (Qatar)
Increíble uso diario
General manager de 10 to 24 habitación Hotel de lujo en Mumbai (India)
Maravilloso
Chief Ingeneer de 200 to 499 habitación Hotel de marca en Hamburg (Germany)
Solicitud de PPM y reparaciones
Chief Engineer de 200 to 499 habitación en Kigali (Rwanda)
Mantenimiento de hoteles
Cluster Chief Enigneer de 200 to 499 habitación Hotel de marca en Liverpool (United Kingdom)
Categorías de entradas
Assistant Chief Engineer de 100 to 199 habitación Cama y desayuno & Posada en Cape Town Central (South Africa)
Crear orden de reparación
Recepsionist de 100 to 199 habitación Estancia prolongada y apartamento con servicios en Frankfurt (Germany)