Beyond IPTV: Hoteza – Smart TV and Casting for a Seamless Guest Journey
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TV Solutions (by Innspire)
4.7 (2 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
TV Solutions (by Innspire)
Unranked in Hospitality TV
Seamless home-like experience with smart connectivity and casting
97% recommended by 3 hotels
What is Innspire?
Founded in 2012 | Headquarters in Sweden | 23 employees
InnSpire TV Solutions is a comprehensive hotel TV system that enhances the guest experience by integrating smart connectivity on Samsung or LG Hospitality TVs, or any TV using InnCable. It offers a personalized, branded interface that allows guests to access favorite streaming services and effortlessly cast content from their phones. The platform is designed to drive hotel revenue through in-room dining options, upselling excursions, and facilitating dining reservations. Additionally, InnSpire TV Solutions enables guests to control room features such as thermostat, lighting, and curtains, ensuring a seamless and luxurious stay experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Innspire products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Innspire Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Innspire Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Innspire
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Innspire's Provided Description:
"Innspire's integrated TV Solutions are unmatched, combining the simplicity of the powerful hotel TV system with the seamless comfort of home. With smart connectivity through Samsung or LG Hospitality TVs—or any TV using the compact InnCable—guests enjoy a personalized, branded interface, access to favorite streaming services, and effortless casting from their phones. Innspire's frictionless solutions drive revenue with through in-room dining, upselling excursions, dining reservations, and more. Innspire even enables control of room features like thermostat, lighting, and curtains, delivering the ultimate guest experience."
FAQs
TV Solutions (by Innspire) Alternatives
Not sure if Innspire is right for your hotel? Here are similar Hospitality TV vendors that could be a good fit for your hotel:
Capabilities
Built-in Smart TV System
Built-in Smart TV System
Seamless integrations with LG & Samsung Hospitality Smart TVs.
Plug-and-Play Installation
Plug-and-Play Installation
Simple HDMI and Ethernet setup.
Effortless Guest Media Casting
Effortless Guest Media Casting
InnCast proxy-based casting is supported by both Apple and Android devices and is completely secure and configured to hidden SSID.
Features
Branding & Customization
4/5 features
Casting & Streaming
4/5 features
Messaging & Communication
4/5 features
Promotions
4/5 features
Analytics & Reporting
4/5 features
Security & Data Management
4/5 features
Other
0/2 features
Available Add-ons & Modules
InnCable
Hospitality TV
The InnCable™ from Innspire is your key to making any TV smart. The cable is the computer. Connect one end to an Ethernet socket (PoE optional) and one end to the HDMI-port of the TV – and you are up and running with a connected solution!
Innsmart - IPTV
Hospitality TV
Casting, entertainment, up-sales and more
- on your Smart-TV
InnSmart – the powerful solution for Smart-TVs, offers grand new innovation in a compact format. With Proxy-server Casting, TV-guide, up-sales, and much more ,it includes multiple features that will keep you and your guests on the edge of your seats.
Combining the traditional TV features with those of a smart TV, this is an all-in-one product that is user-friendly, dynamic and cost-efficient.
Q1 '26 Hospitality TV Survey Insights
Is Innspire a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#2
of 4
Mid-sized
93%
(47)
Medium hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless content management, and efficient guest communication tools. Medium hotels appreciate its customization capabilities and reliable customer support, enhancing operational efficiency and guest experiences.
#2
of 3
Large
96%
(19)
Large hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless content management, and excellent customer support. These strengths facilitate smooth communication, efficient daily operations, and enhanced guest interactions.
#1
of 2
Enterprise
97%
(13)
X Large hotels say that Hoteza’s Hospitality TV ranks highly according to verified HotelTechReport reviews for its reliable and user-friendly interface, efficient customer support, and ease of integration with hotel systems, enhancing both operational ease and guest experience.
Mid-sized
93%
(47)
#2
of 4
Medium hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless content management, and efficient guest communication tools. Medium hotels appreciate its customization capabilities and reliable customer support, enhancing operational efficiency and guest experiences.
Large
96%
(19)
#2
of 3
Large hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless content management, and excellent customer support. These strengths facilitate smooth communication, efficient daily operations, and enhanced guest interactions.
Enterprise
97%
(13)
#1
of 2
X Large hotels say that Hoteza’s Hospitality TV ranks highly according to verified HotelTechReport reviews for its reliable and user-friendly interface, efficient customer support, and ease of integration with hotel systems, enhancing both operational ease and guest experience.
Rank
Hotel type
Popular alternatives
#2
of 6
Luxury Hotels
95%
(44)
Luxury hotels say that Hoteza's Hospitality TV excels due to its user-friendly interface, seamless guest engagement, and extensive customization options, according to verified HotelTechReport reviews. These elements are crucial in meeting the expectations of Luxury hospitality environments.
#2
of 5
Resorts
98%
(28)
Resort hotels say that Hoteza's Hospitality TV effectively enhances guest engagement and satisfaction. Verified HotelTechReport reviews highlight the user-friendly interface, seamless integration with mobile apps, and responsive customer service as key strengths important to Resort hotels.
#2
of 5
Branded Hotels
98%
(28)
Branded hotels say that Hoteza's Hospitality TV, according to verified HotelTechReport reviews, excels due to its user-friendly interface for both guests and staff, effective content customization, and seamless integration capabilities with PMS systems. These strengths significantly enhance operational efficiency and guest experience.
Luxury Hotels
95%
(44)
#2
of 6
Luxury hotels say that Hoteza's Hospitality TV excels due to its user-friendly interface, seamless guest engagement, and extensive customization options, according to verified HotelTechReport reviews. These elements are crucial in meeting the expectations of Luxury hospitality environments.
Resorts
98%
(28)
#2
of 5
Resort hotels say that Hoteza's Hospitality TV effectively enhances guest engagement and satisfaction. Verified HotelTechReport reviews highlight the user-friendly interface, seamless integration with mobile apps, and responsive customer service as key strengths important to Resort hotels.
Branded Hotels
98%
(28)
#2
of 5
Branded hotels say that Hoteza's Hospitality TV, according to verified HotelTechReport reviews, excels due to its user-friendly interface for both guests and staff, effective content customization, and seamless integration capabilities with PMS systems. These strengths significantly enhance operational efficiency and guest experience.
Rank
Region
Popular alternatives
#1
of 3
Europe
95%
(55)
Europe hotels say that Hoteza's Hospitality TV excels due to its intuitive user interface, seamless integration with hotel services, and responsive customer support, according to verified HotelTechReport reviews. These strengths enhance guest satisfaction and operational efficiency in Europe hotels.
#1
of 2
Middle East
99%
(13)
Me hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its seamless streaming, user-friendly interface, and customizable content, crucial for enhancing guest experiences and operational efficiency in Me's hospitality sector.
#1
of 2
Asia Pacific
92%
(19)
Ap hotels say that Hoteza's Hospitality TV is well-received due to verified HotelTechReport reviews highlighting its intuitive user interface and effective multi-language design. Ap hotels appreciate the seamless integration with existing hotel systems and swift customer support response.
Europe
95%
(55)
#1
of 3
Europe hotels say that Hoteza's Hospitality TV excels due to its intuitive user interface, seamless integration with hotel services, and responsive customer support, according to verified HotelTechReport reviews. These strengths enhance guest satisfaction and operational efficiency in Europe hotels.
Middle East
99%
(13)
#1
of 2
Me hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its seamless streaming, user-friendly interface, and customizable content, crucial for enhancing guest experiences and operational efficiency in Me's hospitality sector.
Asia Pacific
92%
(19)
#1
of 2
Ap hotels say that Hoteza's Hospitality TV is well-received due to verified HotelTechReport reviews highlighting its intuitive user interface and effective multi-language design. Ap hotels appreciate the seamless integration with existing hotel systems and swift customer support response.
Rank
Country
Popular alternatives
#2
of 2
Greece
87%
(6)
Gr hotels say that Hoteza's Hospitality TV excels in enhancing guest satisfaction, as verified HotelTechReport reviews highlight its seamless in-room ordering, personalized notifications, and customizable marketing tools. These features improve guest engagement and operational efficiency, aligning well with Gr hotels' needs.
#1
of 2
United Arab Emirates
99%
(8)
Ae hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its seamless streaming, user-friendly interface, and customizable content. These features are particularly valued by Ae hotels for enhancing guest experience and operational efficiency.
#1
of 1
Slovenia
96%
(5)
Si hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews for its user-friendly interface, extensive content offerings, and seamless integration with in-room services. Customization and ease of management also make it appealing for Si hotels.
Greece
87%
(6)
#2
of 2
Gr hotels say that Hoteza's Hospitality TV excels in enhancing guest satisfaction, as verified HotelTechReport reviews highlight its seamless in-room ordering, personalized notifications, and customizable marketing tools. These features improve guest engagement and operational efficiency, aligning well with Gr hotels' needs.
United Arab Emirates
99%
(8)
#1
of 2
Ae hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews due to its seamless streaming, user-friendly interface, and customizable content. These features are particularly valued by Ae hotels for enhancing guest experience and operational efficiency.
Slovenia
96%
(5)
#1
of 1
Si hotels say that Hoteza's Hospitality TV ranks highly in verified HotelTechReport reviews for its user-friendly interface, extensive content offerings, and seamless integration with in-room services. Customization and ease of management also make it appealing for Si hotels.
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Innspire Reviews Summary
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.2/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, TV Solutions (by Innspire) is the #3 most trending product in the Hospitality TV category (out of 53) and the #211 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInnspire’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Innspire Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Innspire to Top Alternatives
A complete hotel TV solution to support the needs of every guest
Give guests the at home-like viewing experience that they expect.
Want to find out if Innspire is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
InnSpire - Best In The Biz! If you want to establish a #tech presence in your hotel, there is no one better!
Task Force General Manager from 100 to 199 room Boutique in (United Kingdom)
Verified
10 months ago
The team at InnSpire is dedicated, knowledgeable, helpful and team focused. They are with you every step of the way to ensure that you are getting exactly what you need from their services and that they are #streamlined to ensure the best user experience. They are happy to go the extra mile, ALWAYS. Whether it be their #text #messaging dire...
United Kingdom
United Kingdom
Task Force General Manager
Large Hotel
9
Makes popular apps that most people have become accustomed to using at home available at your hotel
Resort Director from 500+ room Branded Hotel in Waikoloa (United States)
Verified
6 years ago
It's allowing us to provide an up to date piece of technology to our guests and owners that is interactive and desired by most, particularly with the popular apps that most people have become accustomed to using at home.
United States
United States
Resort Director
X-Large Hotel
- 1
It looks like Innspire is not recommended by any hotels
Check out the top 10 most recommended Innspire alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Innspire is great at giving guests an intuitive mobile interface where they can request services and view reservations associated with their stay. The system reliably pushes those requests into Alice the moment they’re submitted, ensuring no delay between guest action and staff visibility. Because it maps each ticket to the current in-room reservation, staff don’t need to manually search, verify, or guess which guest needs service - the information is already structured and accurate when it reaches Alice.
Showing all answers to: "What does this product or service do well?"
Innspire is great at giving guests an intuitive mobile interface where they can request services and view reservations associated with their stay. The system reliably pushes those requests into Alice the moment they’re submitted, ensuring no delay between guest action and staff visibility. Because it maps each ticket to the current in-room reservation, staff don’t need to manually search, verify, or guess which guest needs service - the information is already structured and accurate when it reaches Alice.
InnSpire is a great product for all sizes and types of hotels. They have international clients and work with hotels around the world. Their software is intuitive, user-friendly and drives both guest-satisfaction and guest-spend.
Question:
What differentiates this product or service from the competition?
Answer:
Innspire is unique in its ability to synchronize in-room requests with active reservations and support itinerary-style reservations that appear directly in the guest app. This makes the guest-facing experience more cohesive and reduces operational friction for the hotel. The webhook-based updates also allow Alice to send workflow status changes back to Innspire automatically, creating a transparent loop where guests can see progress without calling the front desk or waiting for manual follow-up.
Showing all answers to: "What differentiates this product or service from the competition?"
Innspire is unique in its ability to synchronize in-room requests with active reservations and support itinerary-style reservations that appear directly in the guest app. This makes the guest-facing experience more cohesive and reduces operational friction for the hotel. The webhook-based updates also allow Alice to send workflow status changes back to Innspire automatically, creating a transparent loop where guests can see progress without calling the front desk or waiting for manual follow-up.
InnsSpire has excellent dashboards so hotels can get the most out of the information from the software, in an optimized way. They have fantastic business intelligence tools that hotels can leverage to understand their guests and improve their services.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
When the configuration is aligned, both systems provide a seamless experience: guests see their activities clearly, staff receive structured requests instantly, and operational follow-through becomes much easier for the property.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
When the configuration is aligned, both systems provide a seamless experience: guests see their activities clearly, staff receive structured requests instantly, and operational follow-through becomes much easier for the property.
Innspire provides holistic solutions for hotels. Because their products are so extensive and can benefit your hotel in many different ways, make sure you inquire about their full set of services, especially ones that are turn-key vs. customizable.
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Support
Unverified
Innspire has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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