InnSpire (InnCable)

4.5 (1 REVIEWS)

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InnSpire (InnCable)

4.5 (1 REVIEWS)

Unranked in Hospitality TV

Turn any TV into a smart TV with the InnCable.

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What is Innspire?

Founded in 2012 | Headquarters in Sweden | 23 employees
InnSpire (InnCable) is an advanced in-room entertainment and guest connectivity solution for hotels. It replaces the need for cumbersome smart TVs and set-top boxes by integrating all functionalities into a single cable. This innovative device simplifies the in-room experience by combining Ethernet and HDMI connections into one compact and powerful tool. Valuable to hoteliers, InnSpire (InnCable) enhances guest satisfaction by delivering a seamless, user-friendly platform for accessing web browsers, streaming services, and other media directly through the hotel room TV. By utilizing existing infrastructures, it effortlessly integrates into current operations, offering a modern solution that ensures guests enjoy a rich and interactive media experience.

Capabilities

Built-in Smart TV System

Plug-and-Play Installation

Seamless IPTV Streaming

Effortless Guest Media Casting

Silent, Compact, Reliable Design

Features

Branding & Customization

4/5 features

Casting & Streaming

4/5 features

Messaging & Communication

4/5 features

Promotions

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

INCLUDED

InnCable

Hospitality TV
The InnCable™ from InnSpire is your key to making any TV smart. The cable is the computer. Connect one end to an Ethernet socket (PoE optional) and one end to the HDMI-port of the TV – and you are up and running with a connected solution!

INCLUDED

Hotel Guest App

Hotel Guest Apps
The InnSpire Hotel App revolutionizes the guest experience, seamlessly integrating all hotel services into a user-friendly mobile interface. From effortless check-in and mobile key access to on-the-go dining and spa bookings, the app transforms stays into digital adventures. Beyond enhancing guest satisfaction, the back-end analytics provide valuable trends and patterns for effective hotel management. InnSpire's comprehensive solution ensures a sophisticated, efficient, and revenue-driven hospitality experience.

INCLUDED

InnSmart - IPTV

Hospitality TV
Casting, entertainment, up-sales and more - on your Smart-TV InnSmart – the powerful solution for Smart-TVs, offers grand new innovation in a compact format. With Proxy-server Casting, TV-guide, up-sales, and much more ,it includes multiple features that will keep you and your guests on the edge of your seats. Combining the traditional TV features with those of a smart TV, this is an all-in-one product that is user-friendly, dynamic and cost-efficient.

INCLUDED

AI - Staff Communication

Staff Collaboration Tools
Staff communication - connected, motivated & updated staff! Real-time, intra-staff communication and task-management, where staff can tag each other, post, like and share Similar to an internal “Facebook” + “Slack” for easy tracking and organized communication Attach images, ask for help, or congratulate a colleague for a job well done!

INCLUDED

AI - Guest Chat

Hotel Chatbots
Curated, intelligent responses in real time to your guests  AI training from your property's website, Google and hotel information will automate the response Staff can also edit and submit responses to guests in real time

INCLUDED

AI - Review Management

Reputation Management
Centralized hub including AI-based Review Management Drafts perfectly curated review drafts in your tone and voice, and most languages Check, tweak and post back to review site Track key metrics while AI can automatically assign tasks based on negative commentary from reviews

INCLUDED

AI - Task Management

Staff Collaboration Tools
Centralized hub for aggregated key data Manage tasks and follow-up Monitor responses and quality of chats, email, SMS, WhatsApp, Messenger… Hold “virtual” stand-up calls Celebrate success and publicly congratulate great staff

INCLUDED

Innspire Reviews Summary

4.5
Very Good
Ease of Use
4.5/5
Customer Support
5.0/5
ROI
3.5/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, InnSpire (InnCable) is the #12 most trending product in the Hospitality TV category (out of 47) and the #768 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Innspire’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Innspire Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Innspire Average Innspire

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Success Stories

3

References

0

Featured Customers

Innspire Case Studies

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More Products by Innspire

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Innspire Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Large (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
9

Makes popular apps that most people have become accustomed to using at home available at your hotel

Resort Director from 500+ room Branded Hotel in Waikoloa (United States of America)

Verified
5 years ago
It's allowing us to provide an up to date piece of technology to our guests and owners that is interactive and desired by most, particularly with the popular apps that most people have become accustomed to using at home.
Country United States of America
Resort Director
X-Large Hotel
Sarah from Innspire replied
Thanks for the review! We are looking forward to the virtual remote too!
  • 1

Recommend empty

It looks like Innspire is not recommended by any hotels

Check out the top 10 most recommended Innspire alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

InnSpire is a great product for all sizes and types of hotels. They have international clients and work with hotels around the world. Their software is intuitive, user-friendly and drives both guest-satisfaction and guest-spend.

Question:

What differentiates this product or service from the competition?

Answer:

InnsSpire has excellent dashboards so hotels can get the most out of the information from the software, in an optimized way. They have fantastic business intelligence tools that hotels can leverage to understand their guests and improve their services.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Innspire provides holistic solutions for hotels. Because their products are so extensive and can benefit your hotel in many different ways, make sure you inquire about their full set of services, especially ones that are turn-key vs. customizable.

RecommendationAvatar + 0 recommend
Recommended by
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Lola Feiger Director of Marketing @ ALICE
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
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Support

Unverified

Innspire has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

90%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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