Infor Retail POS

0.0 (0 REVIEWS)

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0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Infor Retail POS

0.0 (0 REVIEWS)

Unranked in Retail Software

A stable, secure, and scalable cloud-based point-of-sale solution for hotels, food services, and restaurants

Infor is popular in United States of America and China.

Ratings Summary

Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Infor Retail POS is the #2 most trending product in the Retail Software category (out of 20) and the #234 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Infor’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Infor Retail POS
Founded in 1999 | Headquarters in Lake Forest (United States) | 17786 employees
Infor POS helps operators in hotels, food services, restaurant chains, and other hospitality locations control incoming data from multiple revenue centers. Transactions are securely integrated to leading payment platforms, meal plan solutions, and loyalty applications, making for an easy-to-use, operationally versatile solution.

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Capabilities

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Features

Other

0/6 features

Pricing

Pricing Available By Request

Infor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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A front desk POS and comprehensive retail management system for hotel lobby retail. Automates front desk transactions and inventory management for unattended grab-and-go markets with barcode scan technology and a massive product database of retail business intelligence, ImpulsePoint takes all guessing out of running a profitable lobby store.

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Popularity by Segment

Size

2 | Small (10-24 room)

5 | Medium (25-74 room)

25 | Large (75-199 room)

37 | X-Large (200+ room)

Country

21 | United States of America

13 | China

7 | United Kingdom

7 | Germany

6 | Australia

6 | France

3 | Indonesia

3 | Brazil

3 | India

2 | Spain

1 | Norway

1 | Denmark

1 | Hong Kong

1 | Singapore

1 | South Africa

1 | Vietnam

1 | Myanmar

1 | Philippines

1 | Japan

1 | Côte d'Ivoire

1 | United Arab Emirates

Type

37 | Luxury Hotels

22 | Boutiques

17 | City Center Hotels

15 | Branded Hotels

11 | Resorts

6 | Bed & Breakfast & Inns

6 | Extended Stay & Serviced Apartments

5 | Airport/Conference Hotels

4 | Casinos

3 | Hostels

3 | Limited Service & Budget Hotels

3 | RV Parks & Campgrounds

2 | Vacation Rentals & Villas

Region

25 | Asia Pacific

24 | Europe

21 | North America

6 | Oceania

3 | South America

2 | Africa

1 | Middle East

Category

47 | Property Management Systems

40 | Revenue Management Systems

3 | Event Management Software

Hotelier Rating

Excellent
46
Very Good
12
Average
13
Poor
7
Terrible
7

Recommend empty

It looks like Infor is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Infor® Hospitality Management Solution (HMS) is a hotel PMS built in the cloud to consistently meet and exceed modern guest expectations. With Infor HMS, hospitality organizations can better manage operations, deliver exceptional guest services, and provide a rich experience for all.

Question:

What differentiates this product or service from the competition?

Answer:

The solution provides scalability that can help meet your present needs, along with whatever the future brings. Their PMS platform helps to allow for a better guest experience and integrates seamlessly with Tripleseat Software to allow an all-in-one platform.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This software is a great tool to help take your group sales and property management to the next level. With this integration, you can book and manage all of your group sales from one place, allowing you to do more, in less time!

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 4 recommend
Recommended by
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Jenna Gabriel Marketing Manager @ Tripleseat Software
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Mudasser Tariq VP Sales @ RateGain
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Mudasser Tariq VP Enterprise Business @ RateGain
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Hannah Scott Content Marketing Manager @ INTELITY
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Jenna Gabriel Marketing Manager @ Tripleseat Software
RecommendationAvatar
Mudasser Tariq VP Sales @ RateGain
RecommendationAvatar
Mudasser Tariq VP Enterprise Business @ RateGain
RecommendationAvatar
Hannah Scott Content Marketing Manager @ INTELITY
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Mike Kantor Director of Global Partnerships @ SiteMinder
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
Are you a consultant or vendor that recommends Infor? Leave a recommendation

More About Infor

Infor HMS, also known as Infor Hospitality Management Solution, is a comprehensive software solution designed specifically for the hospitality industry. It serves as a property management system (PMS) and offers a range of functionalities to enhance guest experiences, streamline operations, and improve profitability. As a cloud-based solution, Infor HMS leverages the power of Amazon Web Services (AWS) to provide real-time access to data and ensure scalability and reliability. It can be accessed from anywhere, making it convenient for hoteliers to manage their properties efficiently. In terms of property management, Infor HMS enables hoteliers to handle various tasks, such as check-in and check-out processes, room assignments, housekeeping management, and reservations. It maintains a centralized guest profile, allowing staff to deliver personalized guest services and improve overall guest satisfaction. Infor HMS incorporates revenue management capabilities, enabling hoteliers to optimize pricing and maximize revenue. It integrates with customer relationship management (CRM) systems, providing insights into guest preferences and behaviors to enhance marketing efforts and guest loyalty. The software also includes business intelligence features, offering in-depth analytics and reporting to monitor performance, identify trends, and make data-driven decisions. Hoteliers can analyze key metrics related to occupancy, revenue, and guest satisfaction to drive operational excellence. Infor HMS is designed to be user-friendly, with an intuitive interface and easy navigation. It can be customized to suit specific hotel requirements and can integrate with other systems through APIs (Application Programming Interfaces), allowing seamless data flow and enhancing operational optimization. Infor HMS has been successfully implemented in various hotels and resorts across the globe, and case studies and screenshots are available to showcase its effectiveness in improving front desk operations, concierge services, and point-of-sale (POS) transactions. It caters not only to traditional hotels but also to casinos and other hospitality establishments. The software is available as a Software-as-a-Service (SaaS) solution, hosted on the cloud, or as an on-premises deployment for those who prefer to manage their own infrastructure. Overall, Infor HMS offers a robust and comprehensive hotel management software solution that covers all aspects of property management in the hospitality industry. It combines advanced functionality, cloud-based accessibility, and integration capabilities to optimize operations, enhance guest experiences, and drive profitability for hoteliers.

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Support

Unverified

Infor has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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Response Time

Less than a day

Recommended

80%

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