D-EDGE - Booking Engine

Ranked 6 (out of 115) in Booking Engine

Booking Engine

BOOST DIRECT BOOKINGS & ENSURE PROFITABLE SALES

Ratings Snapshot

Certificate of Excellence
Read 203 reviews
91%
Recommend
HTR Score icon
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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D-EDGE - Booking Engine has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #6 out of 115 in Booking Engine

Ease of Use
4.6/5
ROI
4.2/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support

D-Edge’s customer support processes haven’t yet been verified by Hotel Tech Report.

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D-EDGE - Booking Engine Overview

Top Alternative: SiteMinder Booking Engine

D-EDGE - Booking Engine Overview

Our booking engine is made to maximise direct bookings. Your hotel's website should be your most profitable sales channel. Our booking engine will boost your conversion rate and turn your website into your hotel's highest-yielding shop window.

About D-Edge

Founded in 2000 | Headquarters in Paris France | 300 employees

D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. It combines the technical excellence of Availpro and the digital...

1/1

Integrates with

  • Revenue Management Systems
  • Property Management Systems
  • Direct Booking Tools
Browse integrations (83 verified)

Pros & Cons

Like 91% recommend

Hôtelier

We appreciate the reliability of the tool, its easy to understand environment, the support team which is rather reactive (especially on the commercial side).

Revenue Manager

Very intuitive, very fast, simple and at the same time complete I recommend it because it has a lot of functionality the hotline is (for once) based in France so they understand what we want it is at the top, clear effic...

Marketing

- Helpful team and good communication at D-Edge really helped us through some pain points with other third-party integrations. - Good booking functionality with ability to do campaigns and promo prices - Clear user jo...

Revenue Analyst

I probably would like to say there should be VCC rather than direct payment from guest.

Manager

not much unpleasantness. Obviously lowering the rates would be a good idea especially for seasonal hotels that do not use all the options all year round. we could imagine suspending the billing of next rate for example d...

Sales Manager

Sometimes it takes a long time to get the answer from technical support, it would be great to improve it.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Product Management - Customer Service. D-edge product, content & connectivity teams have constant obsession to enhance their functionalities and core capabilities so that they can offer a better service to end customers.

by Sara De Urrutia (Rate Gain) on September 21, 2021

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

Know how, years in the industry and their digital marketing services for direct channel strategy. Hoteliers may benefit from a wide range of solutions and the expert advise of though leaders with many years of experience in the hotel industry.

by Sara De Urrutia (Rate Gain) on September 21, 2021

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have been partnering with D-edge for more than 10 years and their CRS GDS distribution & content solution is of wider knowledge apart from the complete direct online distribution suite of products.

by Sara De Urrutia (Rate Gain) on September 21, 2021

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

D-Edge Alternatives

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GETTING STARTED

Download the 2021 Booking Engine buyer’s guide

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Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • France
  • Portugal
  • Indonesia
  • Italy
  • Czech Republic
  • Germany
  • Slovakia
  • Spain
  • Malaysia

203 Verified D-Edge Reviews

Likelihood to Recommend
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This vendor is 33% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.

December 29, 2021

D-EDGE - Booking Engine Review: Wonderful support

Business Development Manager from Other in Oeiras (Portugal)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Wonderful support, friendly user systems, innovative tools. This is something almost unique nowadays in the tech softwares we work and we really appreciate it.

What do you dislike or think could be improved?

In the Little Yielder tool we guess it can have more functionalities. On the reports side it can be improved also.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 13, 2021

D-EDGE - Booking Engine Review: Great tools

Front Desk from Resorts in Lamego (Portugal)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

D-Edge has been a funtastic help to our company. - Increase of direct sales - reduction of overbooking situations - easy to work with

What do you dislike or think could be improved?

All may be improved but all ok so far. Great tools to help in daily situations. The best that we know until now.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 09, 2021

D-EDGE - Booking Engine Review: Congrats to Pedro Lara

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The availability and knowledge of our account manager Pedro Lara. He is always ready 24/7 when we have a problem.

What do you dislike or think could be improved?

In humble my opinion, there is nothing to improve we are very happy with all the aspects of the company.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 09, 2021

D-EDGE - Booking Engine Review: Good

Assistant General Manager from Boutiques in Portimão (Portugal)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

- Possibility to share rates and availability with hotel partners; - Easy access to rate / availability overview; - Information about other hotels / competitors.

What do you dislike or think could be improved?

- Always depending on assistance when creating new rates and editing existing rates; - Price & Planning date filter - per specific date and not only per month;

Customer Support
3
Ease of Use
3
Value for money
3
Implementation
3

December 09, 2021

D-EDGE - Booking Engine Review: Trusted Brand

Reservas from Other in Miomães (Portugal)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Simple work processes; revenue increase; quality of care; looking for new partners for my business; current tools and market development

What do you dislike or think could be improved?

We are satisfied with the current partnership and haven't identified anything specific to improve. We await market developments and the introduction of new work tools

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 07, 2021

D-EDGE - Booking Engine Review: Execellent

Employee from Other in Cremona (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

none none none none none none none none none none none none none none none none none none none none

What do you dislike or think could be improved?

none none none none none none none none none none none none none none none none none none none none

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

D-Edge hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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Popular D-EDGE - Booking Engine Integrations

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