D-EDGE - Booking Engine

Ranked 8 (out of 114) in Booking Engine

Booking Engine

BOOST DIRECT BOOKINGS & ENSURE PROFITABLE SALES

Ratings Snapshot

Certificate of Excellence
Read 166 reviews
91%
Recommend
HTR Score icon
HT SCORE
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
D-EDGE - Booking Engine has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #8 out of 114 in Booking Engine

Ease of Use
4.6/5
ROI
4.2/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support

D-Edge’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Boutique Leader: SiteMinder
    92%
    31 verified reviews
  • Bed & Breakfast Leader: Cloudbeds
    94%
    30 verified reviews
  • City Center 25 verified reviews
    91%
    25 verified reviews
  • Resort Leader: SiteMinder
    85%
    22 verified reviews
  • Hostel Leader: Cloudbeds
    88%
    9 verified reviews
  • Serviced Apartment 4 verified reviews
    95%
    4 verified reviews
  • Branded Leader: SiteMinder
    90%
    4 verified reviews
  • Budget 2 verified reviews
    90%
    2 verified reviews
  • Airport/ conference Leader: Bookassist
    95%
    2 verified reviews
  • Villas 2 verified reviews
    95%
    2 verified reviews
  • Vacation Rental Leader: Cloudbeds
    80%
    1 verified reviews

D-EDGE - Booking Engine Overview

Top Alternative: SiteMinder Booking Engine

D-EDGE - Booking Engine Overview

Our booking engine is made to maximise direct bookings. Your hotel's website should be your most profitable sales channel. Our booking engine will boost your conversion rate and turn your website into your hotel's highest-yielding shop window.

About D-Edge

Founded in 2000 | Headquarters in Paris France | 300 employees

D-EDGE Is the European No1 and World No3 hotel distribution technology provider in hospitality. It combines the technical excellence of Availpro and the digital...

1/1

Integrates with

  • Distribution Channels
  • Business Intelligence
  • Channel Managers
Browse integrations (74 verified)

Pros & Cons

Like 91% recommend

Sales Manager from Resort

bookin engine, it's easy to comprend and offer always smart solutions. they give us always help.

Multi Hotel Revenue Manager from Other

With a very specific business case, D-EDGE teams have helped us setup the tools in just the right way to make it work for us. The products are efficient, intuitive, with no bugs that I found. Complex enough for high l...

Director from Boutique

Facile à comprendre et à utiliser. simple de paramétrage et une équipe technique réactive si besoin. Très bon interfaçage avec Medialog pour ce qui nous concerne (original French) (English translation) Easy to un...

Sales & Marketing Director from Boutique

-Account Manager or Director should be more supportive and productive with clients to build stronger and better business relationship and help to bring business to the hotel, offer more regular and more frequent market u...

E-commerce Sales from Resort

All rate action are not updated in the real time and takes along time to check. Consider to add the Vietnamese language

Digital Marketing Manager from Boutique

Ability to book extra offer without having to book room and ability for white labeling

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Product Management - Customer Service. D-edge product, content & connectivity teams have constant obsession to enhance their functionalities and core capabilities so that they can offer a better service to end customers.

by Sara De Urrutia (Rate Gain) on September 21, 2021

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

Know how, years in the industry and their digital marketing services for direct channel strategy. Hoteliers may benefit from a wide range of solutions and the expert advise of though leaders with many years of experience in the hotel industry.

by Sara De Urrutia (Rate Gain) on September 21, 2021

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have been partnering with D-edge for more than 10 years and their CRS GDS distribution & content solution is of wider knowledge apart from the complete direct online distribution suite of products.

by Sara De Urrutia (Rate Gain) on September 21, 2021

See more answers (5)
User avatar image User avatar image User avatar image
+ 3 recommend
Recommended by Show More (1)

D-Edge Alternatives

SiteMinder Booking Engine

Drive more direct bookings to maximise your revenue. Connecting to our Booking Engine increases direct bookings by up to 43%. Connecting our Booking Engine to Google Hotels Ads increases bookings by up to 16%. Get more commission-free reservations through your hotel website and take charge of the guest experience

View D-Edge alternatives

Find the perfect fit

Want to find out if D-Edge is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2021 Booking Engine buyer’s guide

Free download
Buyers cover image buyes image guides

Features

  • Mobile Optimized/Responsive
  • Wedding & Corporate Booking Modules
  • Tariffs
  • Room types
  • A.I. optimization
  • Urgency messaging
  • Pooled inventory
  • Automated reporting
  • Pre-stay emails
  • Post-stay emails
  • Automated reviews
  • Flat, Floating and Discounted Rates
  • Booking Abandonment Recapture
  • Price Comparison
  • Multi-room and Multi-rate plan booking
  • Loyalty program integration
  • Multi-currency
  • Multi-lingual
  • Special offers & discounts
  • Gift Vouchers
  • ADA Compliant
  • PCI Compliance
  • Website Integration
  • PCI-DDS Compliant Payments
  • Multi-room Bookings
  • Social Media Integration/Bookings
  • Alternative Accommodation Recommendations (when no availability)
  • Room Substitutions

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Indonesia
  • Portugal
  • France
  • Italy
  • Czechia
  • Slovakia
  • Germany
  • Taiwan
  • Spain

166 Verified D-Edge Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 27% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.

October 14, 2021

D-EDGE - Booking Engine Review: Efficiency

Directeur from Other in Aubagne (France)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Since I started working with Edge, I have saved time, I find the tool essential for our sector of activity: Useful, efficient.

What do you dislike or think could be improved?

I find that the after-sales service sometimes a little long to answer our rare requests or our questions. the only point to work on.

Customer Support
3
Ease of Use
5
Value for money
5
Implementation
5

October 13, 2021

D-EDGE - Booking Engine Review: GOOD PARTNERS - BUT EXPENSIVE AND SOME DETAILS TO IMPROVE -

HOTEL MANAGER from Other in Paris (France)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

D - EDGE IS A GOOD PARTNERS AND KNOW HOW TO BE MODERN AT THE GOOD MOMENT. COMMUNICATION OF STAFF IS FINE WHEN WE HAVE THE LUCK TO HAVE SOMEONE. TECHNOLOGY OF THE SYSTEM HAVE A GOOD REPUTATION

What do you dislike or think could be improved?

TOO SLOW - TOO MUCH TIMES WAITING FOR AN ANSWER. SINCE 1 YEAR : LOTS OF PROBLEM OF CONNECTION BETWEEN CHANNEL AND OTA.

Customer Support
3
Ease of Use
4
Value for money
3
Implementation
3

October 13, 2021

D-EDGE - Booking Engine Review: it was better before

Revene Manager from Boutique in Paris (France)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Empty blue star
Empty blue star

What do you like most?

D-edge is good product with good functionality. The support is responsive, depending on the demand and the importance of the request. There is a steady improvement in the system which is nice

What do you dislike or think could be improved?

It's a shame, since the confinement in March 2020 the D-edge servers no longer follow. We constantly have errors on the mappings with the distributors. Stocks and prices are not well transmitted to distr...

Customer Support
4
Ease of Use
5
Value for money
3
Implementation
n/a

October 13, 2021

D-EDGE - Booking Engine Review: Call in the experts

Revenue Manager from City Center in København (Denmark)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Specialist tools designed for hotels, by a tech company that fully understands the tech stack needs of accommodation providers in a pressed industry.

What do you dislike or think could be improved?

Times change as do the needs of accommodation providers. Listening to the client needs and suggestions and implementing them could be a bit quicker.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

January 19, 2021

D-EDGE - Booking Engine Review: Great Channel Manager & Evolving Booking Engine

E-Commerce from Other in Cascais (Portugal)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

- Very user friendly and complete Channel Manager - Prompt, friendly and attentive technical support team - Intuitive setup and management of the Booking Engine through the Back-Office platform - Versa...

What do you dislike or think could be improved?

- Some bugs in the Back-Office platform and on the Booking Engine - Syncronization issues between Channel Manager and the Back-Office platform for BE/GDS - The GDS fields in the Back-Office platform are...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

December 10, 2020

D-EDGE - Booking Engine Review: Excellent complex of products

Revenue Manager from City Center in (Czechia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Great functionality, numerous possibilities of combinations, Complexity of the products - any online sales and marketing solution is available. Great account management and support.

What do you dislike or think could be improved?

Slight increase of the account managers in Czech Republic.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

D-Edge hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Related articles

View all

Related industry news

View all

Resources & reports

View all

Popular D-EDGE - Booking Engine Integrations

View all (74 D-Edge Integrations)