Maximise commission-free bookings, accelerate growth and build guest loyalty with the industry’s #1 Booking Engine
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Booking Engine by HotelRunner
4.8 (41 REVIEWS)
HT Score
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Booking Engine by HotelRunner
Ranked 17 (out of 149) in Booking Engine
Accept direct bookings, boost your revenue
96% recommended by 121 hotels
HotelRunner has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of HotelRunner’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how Hotelrunner's robust channel management and booking engine streamline operations. Many note the seamless OTA integrations and customization options boost occupancy and revenues. Users recommend it for efficiently managing rates, availabilities, and promotions from a single platform. Support and extensive feature set receive high praise but some call for improved connectivity speed and reporting features.
What Types of Hotels HotelRunner is Popular For
Size
33 | X-Small (1-9 room)
45 | Small (10-49 room)
13 | Mid-Sized (50-99 room)
19 | Large (100-499 room)
3 | X-Large (500+ room)
Country
67 | Turkey
5 | Italy
5 | Morocco
3 | Colombia
3 | Argentina
2 | Mexico
2 | Portugal
2 | United Kingdom
2 | Panama
2 | Greece
2 | France
2 | Nicaragua
2 | Thailand
2 | Vietnam
1 | Chile
1 | Tanzania
1 | Azerbaijan
1 | Tunisia
1 | Cyprus
1 | Korea, South
1 | Uzbekistan
1 | Georgia
1 | South Africa
1 | Oman
1 | New Zealand
1 | Hungary
1 | Kenya
1 | Germany
1 | Romania
1 | Sri Lanka
1 | Brazil
1 | China
Type
57 | Boutique Hotels
40 | Bed & Breakfast & Inns
33 | Luxury Hotels
31 | Airport/Conference Hotels
30 | Limited Service & Budget Hotels
26 | City Center Hotels
23 | Resorts
18 | Branded Hotels
10 | Vacation Rentals & Villas
7 | Hostels
6 | Extended Stay & Serviced Apartments
6 | Motels
1 | RV Parks & Campgrounds
Region
69 | Middle East
17 | Europe
12 | South America
9 | Asia Pacific
9 | Africa
2 | North America
1 | Oceania
Category
115 | Channel Managers
41 | Booking Engine
19 | Website Design
17 | Property Management Systems
14 | Hotel Management Software
10 | Rate Shopping
2 | Business Intelligence
Didn’t find what you were looking for?
What is HotelRunner?
Founded in 2011 | Headquarters in United Kingdom | 60 employees
Booking Engine by HotelRunner is an advanced booking management software designed to streamline hotel operations and increase revenue. It integrates robustly with OTAs, enhancing occupancy rates through seamless connectivity and customizable options. Users can efficiently manage rates, availabilities, and promotions all from a single platform, enhancing operational efficiency. By capturing bookings and processing payments directly via your website, the platform gives you complete control over the guest experience from the first interaction, delivering operational excellence and enhanced guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HotelRunner products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HotelRunner Reviews Analyzed: 28
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HotelRunner Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HotelRunner
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HotelRunner's Provided Description:
"Capture bookings and process payments directly through your website. Gain complete control over your guest experience from the very first interaction."
FAQs
Booking Engine by HotelRunner Alternatives
Not sure if HotelRunner is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:
Capabilities
Sync your inventory
Sync your inventory
Manage your direct bookings and availability with ease. With HotelRunner’s powerful inventory and rate management features, breeze through your inventory.
Accept online payments
Accept online payments
Accept secure credit card payments online without a hassle. You can integrate a variety of payment systems into your website and create a fast, secure, and smooth payment experience for both you and your guests.
Market your property
Market your property
Add your room and rate types, and create and manage your content. Promote what makes your property unique and special.
Sell more services and boost your revenue
Sell more services and boost your revenue
Promote and sell more services on your website. In addition to your rooms, you can sell packages and extras to your guests during booking.
Features
Merchandising & Packages
4/5 features
Upselling & Cross Selling
4/5 features
Conversion
4/5 features
Payments
4/5 features
Transactional Emails
4/5 features
Group Bookings
4/5 features
Reporting & Analytics
4/5 features
Tax & Compliance
4/5 features
Available Add-ons & Modules
Payments
HotelRunner provides reliable and secure online reservations. HotelRunner allows you to accept credit cards and PayPal payments by integrating with many online payment providers, payment gateways, and banks providing Virtual POS. Get your payment infrastructure set up in minutes, and start accepting payments easily.
Direct Plus
The Direct Plus subscription enables you to list your property on Google and trivago, allowing guests to book directly through your website via the HotelRunner booking engine. You have full control of the guest relationship from the initial click to the end of the stay. As the property owner, you can directly charge guests and manage bookings just like any other direct booking.
HotelRunner Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Booking Engine by HotelRunner is the #16 most trending product in the Booking Engine category (out of 149) and the #448 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelRunner’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
HotelRunner Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Hotelier Rating
Looking for specific info?
10
Strong Support in Reservation and Channel Management.
General manager from 5 to 9 room Bed & Breakfast & Inn in Sapanca (Turkey)
Verified
4 months ago
A system that really relaxes our work during peak seasons. With HotelRunner, it is very convenient to manage all channels from one place. We can reach the support team quickly whenever we need it.
Turkey
Turkey
General manager
X-Small Hotel
9
Efficient and User-Friendly Channel Management
Reservations representative from 100 to 199 room Boutique in Istanbul (Turkey)
Verified
5 months ago
What I like most about HotelRunner is its user-friendly interface and the ease of managing multiple channels from a single platform. The real-time connectivity helps maintain rate and availability consistency, reducing the risk of overbookings. It also provides solid integration options with many distribution partners.
Turkey
Turkey
Reservations representative
Large Hotel
9
Experience-based feedback
Hotel manager from 10 to 24 room Bed & Breakfast & Inn in Sigacik (Turkey)
Verified
5 months ago
Its easy-to-access and intuitive interface makes it very user-friendly, and the mobile app support provides quick and convenient access; these features were the factors that impressed me the most.
Turkey
Turkey
Hotel manager
Small Hotel
10
The Hotelier's indispensable friend
Revenue Manager & System Developer from 50-74 room Resort in Sigacik (Turkey)
Verified
6 months ago
Advanced calendar feature to instantly send prices to OTAs, customize market regions with different pricing plans, notification of incoming reservations, integrate third-party applications, virtual mail system.
Turkey
Turkey
Revenue Manager & System Developer
Mid-Sized Hotel
10
General Manager
Manager from 10 to 24 room Boutique in Antalya (Turkey)
Verified
14 months ago
HotelRunner’s booking engine is easy to use and customizable, while the channel manager efficiently updates rates across OTAs in real-time.
Turkey
Turkey
Manager
Small Hotel
10
HotelRunner the best booking engine
Manager from 5 to 9 room Bed & Breakfast & Inn in Gocek (Turkey)
Verified
18 months ago
The transactions we make on Hotelrunner are always completed quickly. In addition, the working hours of the on-call situation should be improved.
Turkey
Turkey
Manager
X-Small Hotel
10
The service and advice of HotelRunner and its technician Ozgur is totally satisfactory.
Promotor Turistico from 1 to 4 room Bed & Breakfast & Inn in Puebloviejo (Colombia)
Verified
2 years ago
The time of linking and the form of financing to be able to obtain the platform and how easy it is to be able to use it
Colombia
Colombia
Promotor Turistico
X-Small Hotel
10
Hotel Runner İ'm satisfied
The Hotel Boss from 1 to 4 room Boutique in
Verified
2 years ago
10
Indispensable for Turkish Tourism
General Manager from 50-74 room City Center Hotel in Istanbul (Turkey)
Verified
2 years ago
Thanks to their professionalism and proactive approach, they provide trouble-free service in many areas. We have been using Hotelrunner in all three of our hotels since our hotel openings and we have been receiving service for years without any problems regarding channel manager and website integration. As Weingart Hotels group, we would li...
Turkey
Turkey
General Manager
Mid-Sized Hotel
10
Really best goood
Fotonu desk from 25-49 room Boutique in Diyarbakir (Turkey)
Verified
2 years ago
You can understand that it is a practical, fast and quite well-designed software driver. You can easily solve all your workflows.
Turkey
Turkey
Fotonu desk
Small Hotel
- 1
- 2
- 3
- 4
- 5
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Tourism in Cyprus depends heavily on tours and activities. Although some boutique hotels and vacation rentals have returned to business after the pandemic, tours have completely stopped. Therefore, Cyprus has been hit by the pandemic really badly. At this point, HotelRunner played a lifesaving role. During this period, we started digitizing our properties by bringing them together with HotelRunner's world-class technology and worldwide network. By joining many local and global sales channels via HotelRunner, hotels ranging from small hotels up to big resorts have built their online presence and begun to accept guests from all over the world
Showing all answers to: "What does this product or service do well?"
Tourism in Cyprus depends heavily on tours and activities. Although some boutique hotels and vacation rentals have returned to business after the pandemic, tours have completely stopped. Therefore, Cyprus has been hit by the pandemic really badly. At this point, HotelRunner played a lifesaving role. During this period, we started digitizing our properties by bringing them together with HotelRunner's world-class technology and worldwide network. By joining many local and global sales channels via HotelRunner, hotels ranging from small hotels up to big resorts have built their online presence and begun to accept guests from all over the world
We have had the pleasure of building a solid partnership with HotelRunner for 4+ years. We manage 200+ hotels via HotelRunner giving them access to a full suite of products and services. As a company aiming to help African hoteliers grow their online business, HotelRunner is the perfect partner for us. Today, HotelRunner not only shares our mission but also works collaboratively to digitalize hotels primarily in North Africa.
Question:
What differentiates this product or service from the competition?
Answer:
Their products and services give our partner properties the opportunity to meet their maximum potential by connecting to both local and global channels. This not only helps them capture guests from their local market but all over the world. Having the right channels is the key to worldwide distribution and HotelRunner offers this opportunity with its 150+ travel partners.
Showing all answers to: "What differentiates this product or service from the competition?"
Their products and services give our partner properties the opportunity to meet their maximum potential by connecting to both local and global channels. This not only helps them capture guests from their local market but all over the world. Having the right channels is the key to worldwide distribution and HotelRunner offers this opportunity with its 150+ travel partners.
HotelRunner allows us to work with our preferred channel partners, making it easier for our hotel partners to access guests from all over the world. Our hotel partners have seen an increase in traffic and revenues. Also, HotelRunner’s exclusive partner support team is there for any situations that may arise. We have been very pleased to be working together and hope to continue our partnership.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would advise each property to benefit HotelRunner’s channel manager product while also using the booking engine. This will not only help capture guests from different online platforms but will also enable hoteliers to get reservations directly from their website. Using both these features will maximize your opportunity for profits.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
I would advise each property to benefit HotelRunner’s channel manager product while also using the booking engine. This will not only help capture guests from different online platforms but will also enable hoteliers to get reservations directly from their website. Using both these features will maximize your opportunity for profits.
There are many many channel managers in the market. I would suggest each hotelier does their research on which OTAs they want their property to be present on, and find a channel manager that has the best relationship with those OTAs. Choosing the right channel manager like HotelRunner that offers the best connectivity experience will greatly increase their chances of attracting the right guests.
Recommended by
Burak Kula
Sales Director
@
Travelmax
Christophe Bazille
Managing Director
@
Hospitality Web Services
Burak Kula
Sales Director
@
Travelmax
Christophe Bazille
Managing Director
@
Hospitality Web Services
Are you a consultant or vendor that recommends HotelRunner?
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Support
Unverified
HotelRunner has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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