Hotel Link Solutions (Reputation Manager)

5.0 (2 REVIEWS)

HT Score

0 out of 100

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Hotel Link Solutions (Reputation Manager)

5.0 (2 REVIEWS)

Unranked in Reputation Management

valet parking and software service

94% recommended by 3 hotels

More than 50% of Hotel Link Solutions’s reviews come from United States of America.

What is Hotel Link Solutions?

Founded in 2011 | Headquarters in Pasay (Philippines) | 42 employees

This description was generated by AI which analyzed the following sources to summarize a description of Hotel Link Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Hotel Link Solutions Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Hotel Link Solutions Expert Recommendations Analyzed: 0

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Description provided by Hotel Link Solutions

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Hotel Link Solutions's Provided Description:

"From meta-tags to channel management, the online marketing of your accommodation may seem overwhelming. We cut through the jargon and complexity with a complete technology solution that creates a professional online profile for your business and allows guests to book online easily."

FAQs

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Hotel Link Solutions doesn’t have any benefits or use cases available

Features

Surveys & Feedback

4/5 features

SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Sentiment Analysis
Guest satisfaction surveys
Responsive surveys
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.
Email reminders

Boost completion rates with optional automated survey reminders.
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.

Review Generation

4/5 features

Tripadvisor Review Partner
SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.

Follow-up & Resolution

4/5 features

AI Generated Reply Automation

Followup faster and more personalized to each user in less time with AI replies.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Alerts & Notifications
Ticketing system

Use the ticketing system to communicate service shortcomings to the relevant person or department.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Reporting, Analytics & Insights

4/5 features

Sentiment Analysis
Revenue Reporting
Competitive Intelligence
Corporate Reporting
Reporting Dashboard
Competitive Benchmarking

Benchmark your hotel's performance against your competitors’ online review rankings.
Department level reporting

Monitor how each department is performing, spot trends, and set alerts to stay ahead of any issues.

Channels

4/5 features

Social Media
Tripadvisor
Booking.com
Google

Admin & Settings

4/5 features

Multi-property Management
Mobile Accessibility

Hotel Link Solutions Reviews Summary

5.0

Excellent

2 reviews

Ease of Use

5.0/5

Customer Support

4.5/5

ROI

5.0/5

Implementation

4.8/5

Recommended for

Channel Managers Ranked #34 out of 112

Booking Engine Ranked #39 out of 143

Reputation Management Ranked #21 out of 55

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Hotel Link Solutions Integrations

Company	Functionality
This integration hasn’t been verified by Hotel Link Solutions yet. SiteMinder 92% recommended by 2316 hotels	Booking Engine
This integration hasn’t been verified by Hotel Link Solutions yet. Asksuite 98% recommended by 680 hotels	Hotel Chatbots
This integration hasn’t been verified by Hotel Link Solutions yet. RMS 85% recommended by 359 hotels	Hotel Management Software
This integration hasn’t been verified by Hotel Link Solutions yet. The Hotels Network 95% recommended by 316 hotels	Direct Booking Tools +2 more
Yanolja Cloud Solution (formerly eZee) 95% recommended by 811 hotels	Hotel Management Software
Planet 80% recommended by 105 hotels	Property Management Systems
This integration hasn’t been verified by Hotel Link Solutions yet. Userguest 95% recommended by 50 hotels	Direct Booking Tools
This integration hasn’t been verified by Hotel Link Solutions yet. ChargeAutomation 98% recommended by 49 hotels	Contactless Check-in +2 more
This integration hasn’t been verified by Hotel Link Solutions yet. Erbon Software 100% recommended by 1 hotels	Property Management Systems

Support

Unverified

Hotel Link Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

94%

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Hotel Link Solutions (Reputation Manager)

What is Hotel Link Solutions?

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Social Media

Tripadvisor

Booking.com

Google

Multi-property Management

Mobile Accessibility

Hotel Link Solutions Reviews Summary

Hotel Link Solutions Pricing

Hotel Link Solutions Reviews

Hotel Link Solutions Integrations

Support

Unverified

Support Not Verified

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