iiQ-Hotel

5.0 (3 REVIEWS)

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0 out of 100
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Ihre Gäste - Ihre Bewertungen - Ihre Buchungen

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Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, iiQ-Hotel is the #13 most trending product in the Reputation Management category (out of 48) and the #627 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

ConsultiiQ GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About iiQ-Hotel
Founded in 2009 | Headquarters in | 10 employees
Optimieren Sie mit dem iiQ Check Ihre (kontaktlose) Gastkommunikation, verteilen Sie Ihre Bewertungen automatisiert und seien Sie immer informiert, was im Internet über Ihr Hotel geschrieben wird. Zudem können Sie Ihr Gästefeedback nutzen um damit aktives Marketing zu betreiben oder um die Stärken und Schwächen in Ihrem Hotel ausfindig zu machen und so auf die direkte Meinung Ihrer Gäste zu reagieren.

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Capabilities

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ConsultiiQ GmbH doesn’t have any benefits or use cases available

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Pricing

Pricing Available By Request

ConsultiiQ GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
3
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Large (3)

Country

  • Germany
    Germany
    (3)

Region

  • Europe
    Europe
    (3)
10

Excellent quality management tool

Quality Manager from 500+ room Branded Hotel in Rosenheim (Germany)

Verified
4 months ago
Individual questionnaires, convenient evaluation options, individual reports, evaluation exports, intuitive operation of the system. The fact that there is now a cooperation with the answer generator Mara is great.
Country Germany
Quality Manager
X-Large Hotel
10

Advice and implementation simply top!

Hotelfachmann from 200 to 499 room Branded Hotel in Hannover (Germany)

Verified
16 months ago
The personal and competent support! Fast response to questions and no false information. Every problem is taken care of and given a time frame for the completion,
Country Germany
Hotelfachmann
X-Large Hotel
10

A perfect review manager that we wouldn't want to be without!

Vorstandsvorsitzender from 500+ room in Bad Tabarz (Germany)

Verified
2 years ago
The tool is easy to use, automatically handles the individual guest communication before arrival, after departure and during the stay and always provides us with an up-to-date overview. In addition, the ratings are not only displayed on our website, but also distributed to all important portals. The alerts and regular reports are great and...
Country Germany
Vorstandsvorsitzender
X-Large Hotel
  • 1

Recommend empty

It looks like ConsultiiQ GmbH is not recommended by any hotels

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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Very useful application. Our customers rave about iiQ-Hotel. The improved interface to iiQ-Hotel is a really great benefit for our customers to get simple quick feedback from their guests. The interface with Betterspace and our in-room tablets makes it easy for the guest to submit a review. This increases the satisfaction of the guests and our customers enormously.

Question:

What differentiates this product or service from the competition?

Answer:

This solution differs significantly from the competition in terms of service and the ease of integration into our in-room tablet solution. The workflows in the hotel are simplified by the interface to Betterspace. This saves time and money. Our customers who use iiQ-Hotel in combination with Betterspace In-Room Tablets have more time to take care of their guests.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

By making it easier to ask for guest feedback when guests are at the hotel is better than having the guest only be able to give a rating after they have left. This increases the satisfaction of the guests and ensures the success of the company in the long term.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Christian Heineck Customer Care @ Betterspace
RecommendationAvatar
Christian Heineck Customer Care @ Betterspace
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Support

Unverified

ConsultiiQ GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

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HT Score

0/100

Recommended

100%

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GuestRevu

Reputation Management

4.7 (440 REVIEWS)
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TrustYou

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Customer Alliance

Reputation Management

4.6 (83 REVIEWS)
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