IDeaS (SmartSpace)

4.7 (64 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Monique, Matti, Laszlo + 66 more experts recommend IDeaS

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IDeaS (SmartSpace)

4.7 (64 REVIEWS)

Ranked 1 (out of 9) in Meetings & Events Intelligence

Get smarter with your space and strategize with a visual solution built for meetings and events

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Ratings Summary

4.7
Excellent
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, IDeaS (SmartSpace) is the #1 most trending product in the Meetings & Events Intelligence category (out of 9) and the #1 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

IDeaS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About IDeaS (SmartSpace)
Founded in 1989 | Headquarters in Minneapolis, MN | 569 employees
IDeaS SmartSpace is a strategy and intelligence solution providing simple yet detailed analysis of your Meetings & Event business trends and performance.  An intuitive interface, along with interactive visualizations, allows users to prioritize revenue opportunities and align meetings & events performance with overall profit goals. Raw data is consumed daily from the Sales & Catering system and transformed into actionable intelligence through simple and insightful visualizations. This solution provides hotel sales and meeting teams the ability to: • Visualize meetings & events demand data to identify trends in space utilization, booking behavior, group type and size, and sales conversion. • Accept the most valuable group rather than the first group that enquires. • Understand demand trends. Understand future demand for function space so users can make informed pricing and inquiry decisions.

Capabilities

Improve sales team productivity

Increase profitability

Build a smarter strategy

Features

Analytics & Reporting

4/5 features

Benchmarking & Compset

4/5 features

Pricing

Pricing Available By Request

IDeaS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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No matching results

9

Success Stories

12

References

19

Featured Customers

Popularity by Segment

Size

4 | X-Small (1-9 room)

6 | Small (10-24 room)

26 | Medium (25-74 room)

138 | Large (75-199 room)

271 | X-Large (200+ room)

Country

110 | United States of America

80 | United Kingdom

30 | Australia

29 | China

27 | Germany

26 | United Arab Emirates

24 | Thailand

22 | India

12 | Canada

12 | Singapore

10 | Malaysia

10 | Hong Kong

10 | France

9 | Italy

9 | South Africa

8 | Switzerland

7 | Philippines

7 | Belgium

7 | Sri Lanka

6 | Finland

6 | Sweden

6 | Spain

6 | Japan

6 | Egypt

6 | Ireland

5 | Netherlands

4 | Maldives

3 | Monaco

3 | Poland

3 | New Zealand

3 | Russian Federation

3 | Tunisia

3 | Saudi Arabia

3 | Indonesia

3 | Portugal

2 | Kenya

2 | Vietnam

2 | Jordan

2 | Greece

2 | Bahrain

2 | Korea, South

2 | Qatar

2 | Romania

2 | Zambia

2 | Mexico

1 | Laos

1 | Côte d'Ivoire

1 | Jamaica

1 | Czech Republic

1 | Seychelles

1 | Turkey

1 | Latvia

1 | Morocco

1 | Croatia

1 | Mauritius

1 | Norway

1 | Israel

1 | Austria

1 | Denmark

1 | Tanzania

1 | Macau

1 | Myanmar

1 | Jersey

1 | Cyprus

Type

222 | Luxury Hotels

172 | Branded Hotels

90 | City Center Hotels

76 | Resorts

50 | Boutiques

39 | Bed & Breakfast & Inns

26 | Airport/Conference Hotels

25 | Limited Service & Budget Hotels

15 | Extended Stay & Serviced Apartments

14 | Motels

14 | RV Parks & Campgrounds

13 | Hostels

5 | Vacation Rentals & Villas

4 | Casinos

Region

194 | Europe

143 | Asia Pacific

124 | North America

41 | Middle East

33 | Oceania

21 | Africa

1 | Central America

Category

537 | Revenue Management Systems

64 | Meetings & Events Intelligence

21 | Finance & Accounting Software

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Hotelier Rating

Excellent
441
Very Good
83
Average
37
Poor
8
Terrible
1

Property Size

  • X-Small (4)
  • Small (6)
  • Medium (26)
  • Large (138)
  • X-Large (271)

Country

  • United States of America
    United States of America
    (110)
  • United Kingdom
    United Kingdom
    (80)
  • Australia
    Australia
    (30)
  • China
    China
    (29)
  • Germany
    Germany
    (27)
  • United Arab Emirates
    United Arab Emirates
    (26)
  • Thailand
    Thailand
    (24)
  • India
    India
    (22)
  • Canada
    Canada
    (12)
  • Singapore
    Singapore
    (12)
  • Malaysia
    Malaysia
    (10)
  • Hong Kong
    Hong Kong
    (10)
  • France
    France
    (10)
  • Italy
    Italy
    (9)
  • South Africa
    South Africa
    (9)
  • Switzerland
    Switzerland
    (8)
  • Philippines
    Philippines
    (7)
  • Belgium
    Belgium
    (7)
  • Sri Lanka
    Sri Lanka
    (7)
  • Finland
    Finland
    (6)
  • Sweden
    Sweden
    (6)
  • Spain
    Spain
    (6)
  • Japan
    Japan
    (6)
  • Egypt
    Egypt
    (6)
  • Ireland
    Ireland
    (6)
  • Netherlands
    Netherlands
    (5)
  • Maldives
    Maldives
    (4)
  • Monaco
    Monaco
    (3)
  • Poland
    Poland
    (3)
  • New Zealand
    New Zealand
    (3)
  • Russian Federation
    Russian Federation
    (3)
  • Tunisia
    Tunisia
    (3)
  • Saudi Arabia
    Saudi Arabia
    (3)
  • Indonesia
    Indonesia
    (3)
  • Portugal
    Portugal
    (3)
  • Kenya
    Kenya
    (2)
  • Vietnam
    Vietnam
    (2)
  • Jordan
    Jordan
    (2)
  • Greece
    Greece
    (2)
  • Bahrain
    Bahrain
    (2)
  • Korea, South
    Korea, South
    (2)
  • Qatar
    Qatar
    (2)
  • Romania
    Romania
    (2)
  • Zambia
    Zambia
    (2)
  • Mexico
    Mexico
    (2)
  • Laos
    Laos
    (1)
  • Côte d'Ivoire
    Côte d'Ivoire
    (1)
  • Jamaica
    Jamaica
    (1)
  • Czech Republic
    Czech Republic
    (1)
  • Seychelles
    Seychelles
    (1)
  • Turkey
    Turkey
    (1)
  • Latvia
    Latvia
    (1)
  • Morocco
    Morocco
    (1)
  • Croatia
    Croatia
    (1)
  • Mauritius
    Mauritius
    (1)
  • Norway
    Norway
    (1)
  • Israel
    Israel
    (1)
  • Austria
    Austria
    (1)
  • Denmark
    Denmark
    (1)
  • Tanzania
    Tanzania
    (1)
  • Macau
    Macau
    (1)
  • Myanmar
    Myanmar
    (1)
  • Jersey
    Jersey
    (1)
  • Cyprus
    Cyprus
    (1)

Region

  • North America
    North America
    (124)
  • Europe
    Europe
    (194)
  • Asia Pacific
    Asia Pacific
    (143)
  • Oceania
    Oceania
    (33)
  • Middle East
    Middle East
    (41)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (21)
10

Great software and amazing tech support!

Director of Events from 100 to 199 room Luxury Hotel in (United Kingdom)

Verified
3 days ago
Accurate information Support is always on hand and extremely responsive Good training files provided The software is easy to use and can generate charts
Country United Kingdom
Director of Events
Large Hotel
9

Really enjoying so far!

Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Winnipeg (Canada)

Verified
3 days ago
It has been a pleasure working with Kim and the team. The system is easy to use and will bring value to your organization.
Country Canada
Director of Sales
Large Hotel
10

Detailed data, helps us to quantify the business we have and decissions to be taken.

Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in (United Kingdom)

Verified
5 days ago
All team understand how to use and update systems accordingly, we had no intelligence before using this platform, great tool.
Country United Kingdom
Revenue Manager
Large Hotel
10

Good customer service

Revenue Manager from in Xia Men Shi (China)

Verified
7 days ago
Daily pickup report is very useful,CRM is very responsible,communication is very smooth. often recommended me to use some excellent features.
Country China
Revenue Manager
10

IDeaS's have been very informative and supportive through the whole process, beyond expectations

Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in (United Kingdom)

Verified
13 days ago
Clear and concise from pitch to implementation, Always available to help, Easy to set up, Great training and there was a clear follow through to ensure all was working efficiently. The system is easy to navigate and we can now have information at our fingertips.
Country United Kingdom
Revenue Manager
Large Hotel
9

Optix - Perfect Addition for Revenue Communication

Corporate Manager Revenue from 500+ room Branded Hotel in Düsseldorf (Germany)

Verified
1 months ago
Having worked with IDeaS G3 RMS and Smart Space for years, I find Optix to be a perfect addition to the software. Automatically updated with all the G3 data, the dashboards provide all options for either a quick overview or a drill-down to almost all the details one might want to analyze. - very easy to use - everything outlined in both d...
Country Germany
Corporate Manager Revenue
X-Large Hotel
10

Innovative and constantly evolving software we couldn´t live without

Business manager / Corporate office from 500+ room City Center Hotel in (Finland)

Verified
3 months ago
True partnership rather than typical and boring client-vendor relationship. Dedicated CRM, support with a response time way below any imaginable SLA.
Country Finland
Business manager / Corporate office
X-Large Hotel
8

Not just the tech

Vice President Revenue and Distribution from 500+ room Branded Hotel in (Thailand)

Verified
3 months ago
Working with a trusted vendor is not only about the quality and business improvements delivered by the tech - it's about their readiness and accessibility to support, when we need it, as well as their openness to feedback when developing their product. I find that IDeaS offers the lot.
Country Thailand
Vice President Revenue and Distribution
X-Large Hotel
8

Great product to help drive our meetings business

Revenue Director from 500+ room Branded Hotel in (United Kingdom)

Verified
3 months ago
- Easy to access the data, track conversion - Helps set price points - We have proper pace data - Allows us to see the breakdown by room - Easy to use
Country United Kingdom
Revenue Director
X-Large Hotel
10

IDeaS SmartSpace identifies opportunities and helps to improve M&E strategy

Revenue Management Consultant from in

Verified
3 months ago
IDeaS SmartSpace helps the hotel to understand the demand and its business pattern to improve the M&E strategy. It helps to measure the performance and increase revenue. It allows quick access to M&E data, so the Revenue Manager is able to spend time on analysis and decsions. It identifies opportunities at an early stage.
Revenue Management Consultant
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

IDeaS has a user interface that is intuitive and user-friendly, which makes it accessible to both seasoned revenue management professionals and those new to the field. It has a dashboard that is well-organized and allows users to drill down into detailed reports.

Question:

What differentiates this product or service from the competition?

Answer:

One of the key strengths of the IDeaS system is its advanced forecasting capabilities. IDeaS leverages sophisticated algorithms and machine learning providing users with accurate and actionable insights.