IDeaS (SmartSpace)
4.7 (64 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Monique, Matti, Laszlo + 66 more experts recommend IDeaS
Read RecommendationsIDeaS (SmartSpace)
Ranked 1 (out of 9) in Meetings & Events Intelligence
Get smarter with your space and strategize with a visual solution built for meetings and events
92% recommended by 483 hotels
Hilton, Four Seasons, Radisson & 480 others
Ratings Summary
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, IDeaS (SmartSpace) is the #1 most trending product in the Meetings & Events Intelligence category (out of 9) and the #1 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreIDeaS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About IDeaS (SmartSpace)
Founded in 1989 | Headquarters in Minneapolis, MN | 569 employees
IDeaS SmartSpace is a strategy and intelligence solution providing simple yet detailed analysis of your Meetings & Event business trends and performance.
An intuitive interface, along with interactive visualizations, allows users to prioritize revenue opportunities and align meetings & events performance with overall profit goals. Raw data is consumed daily from the Sales & Catering system and transformed into actionable intelligence through simple and insightful visualizations.
This solution provides hotel sales and meeting teams the ability to:
• Visualize meetings & events demand data to identify trends in space utilization, booking behavior, group type and size, and sales conversion.
• Accept the most valuable group rather than the first group that enquires.
• Understand demand trends. Understand future demand for function space so users can make informed pricing and inquiry decisions.
Capabilities
Improve sales team productivity
Improve sales team productivity
Improve productivity and performance as you empower your sales team with instant access to insights and visualizations to prioritize efforts to convert valuable enquiries.
Increase profitability
Increase profitability
Increase profitability of your meeting space through qualifying leads with more data and improving conversion performance.
Build a smarter strategy
Build a smarter strategy
Build a smarter strategy and make confident decisions by easily identifying booking trends and tracking KPIs.
Features
Analytics & Reporting
4/5 features
Benchmarking & Compset
4/5 features
Pricing
Pricing Available By Request
IDeaS has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Grand America Hotels & Resorts Runs Lean Using IDeaS’ Optix for G3 RMS, Built on AWS
Cheyenne (United States of America)
Staycity Aparthotels – Early Adopters of IDeaS Optix for G3 RMS
Thwaites Aligns Rooms and Meetings & Events Strategy to Grow Revenue Across the Hotel
(United Kingdom)
Aquilini Attains a Rapid Return on Its IDeaS Investment
Vancouver (Canada)
Independent French Hotel Chooses Multifunctional RMS from IDeaS
Monaco (Monaco)
IDeaS Uncovers New Revenue Opportunities in Oversaturated Market, Delivering ROI in 12 Days
Calgary (Canada)
A Boutique Inn Dream Becomes a Reality (with a Little Help from Friends)
Granbury (United States of America)
Salamander Hotels & Resorts Sees Record Portfolio Performance with IDeaS
Middleburg (United States of America)
The Dewberry Charleston Sees Monumental ADR Growth & Time-Savings with IDeaS
Charleston (United States of America)
References
"We were managing revenue manually—on really long spreadsheets, but I always knew I could do more to improve ADR and price more dynamically. As demand returned quickly after COVID restrictions were lifted, I knew it was time for an RMS. And we knew all along IDeaS was the best in the market. To me, IDeaS’ What-If feature seems like magic, but I know it’s science. I love being able to see how different decisions will play out before we make them. As we continue to grow our collection, I am so glad we have IDeaS to help."
Constanza Navarro
Director of Sales and Marketing @
"We have always known we have a huge amount of valuable information sitting hidden in our systems. Now with IDeaS Optix we can easily uncover and quickly visualize key data insights. It provides a completely new perspective on our business."
Veli-Petteri Korpi
Business Manager @
Sokos Hotels
"Automated technology is the key to gaining valuable time in our operations and making life easier. RevPlan allows us to be nimbler than we ever could be working manually out of spreadsheets, and the tool integrates very well with IDeaS G3 RMS."
Matthieu Lafaurie
Head of The Club and Revenue Projects @
ACME Hotel Company
"RevPlan empowers revenue managers to be the guardians of total revenue optimisation, applying data-driven, dynamic forecasting to all revenue streams, including rooms, food and beverage and meetings and events. RevPlan has freed up almost one day a week of our revenue managers’ time. What we previously did on a daily basis, segment by segment, we now only have to focus on the exceptions and calibrate as necessary. This gives us more time for strategy, and more time for strategy means more profitability."
Gianni Di Fede
Senior VP Revenue Management, BI and Distribution @
Red Lion Hotel Anaheim Resort
"We have sold rates that I would have never published if I hadn't been working with IDeaS. In August 2017, for example, we had revenues +16% vs 2016 and 8% over budget."
Stefano Fusaro
Assistant Hotel Manager @
Grand Hotel Minerva
"I’m not just here to run five properties—I’m here to grow the company. If you don’t implement sustainable technology that can scale early on, it’s very painful down the road. We needed an algorithmic, dynamic system that could do the work we were doing manually with a greater impact on the yield. IDeaS came highly recommended in the industry. G3 RMS is technically savvy but with simplified visualization, heat-mapping and reporting that provide the business insights we need. It’s been a seamless, easy process working with the IDeaS team."
Scott Eitelberg
Chief Operating Officer @
Fairmont Amman
"IDeaS SmartSpace enables a variety of people at different levels to study upcoming business in an easy and visual way. With the push of a button, we can see our pace year-over-year and understand the business mix we want and know what we need. All of this was missing from the sales and catering system."
Christine Wassell
Director of Revenue Optimisation @
Radisson Hotel Group
"Our general managers and event managers have completely embraced Smart Space by IDeaS because they can see the clear benefits. And, our revenue managers love that we have a solution that allows them to tap into the revenue potential meeting and event spaces have to offer."
Sheena O'Mahony
Director of Revenue @
LHM - Lapithus Hotels Management UK Limited
"An RMS was always at the top of our digital transformation wish list. Once you have an RMS in place, you can capture more value regardless of demand, improving efficiency for all subsequent bookings. IDeaS appealed to us as a truly team-oriented tool to expand our entire company’s revenue management culture, and we saw more flexibility with G3 RMS in terms of the level of automation we wanted. It’s been a smooth process, and IDeaS has been very easy to work with along the way."
Matt Dreon
Chief Information Officer @
Stoney Creek Hospitality
"The IDeaS G3 Revenue Management System's Information Manager and Business Analysis dashboard provide data that is clear, simple to understand and easy to use. This information really helps revenue managers stay on top of everything while allowing them to concentrate on other tasks like data quality."
Veli-Petteri Korpi
Business Manager @
S-Group Portfolio
"IDeaS Revenue Management System has made our hotel management company's budgeting process so much easier. By using next year's forecast reports as a baseline, the whole process has been streamlined saving us time and effort."
Jason McCormick
Regional Director of Revenue Management @
Stout Street Hospitality
"The ongoing pandemic was a key factor in our selection of IDeaS. In this unpredictable environment, we must be able to rely on data and technology to support us with clear, accurate forecasts. Having a strong RMS in place will help us maximize revenue growth and focus on strategy without needing to constantly be crunching numbers."
Anura Dewapura
Managing Director @
Saranac Waterfront Lodge
Featured Customers
Popularity by Segment
Size
4 | X-Small (1-9 room)
6 | Small (10-24 room)
26 | Medium (25-74 room)
138 | Large (75-199 room)
271 | X-Large (200+ room)
Country
110 | United States of America
80 | United Kingdom
30 | Australia
29 | China
27 | Germany
26 | United Arab Emirates
24 | Thailand
22 | India
12 | Canada
12 | Singapore
10 | Malaysia
10 | Hong Kong
10 | France
9 | Italy
9 | South Africa
8 | Switzerland
7 | Philippines
7 | Belgium
7 | Sri Lanka
6 | Finland
6 | Sweden
6 | Spain
6 | Japan
6 | Egypt
6 | Ireland
5 | Netherlands
4 | Maldives
3 | Monaco
3 | Poland
3 | New Zealand
3 | Russian Federation
3 | Tunisia
3 | Saudi Arabia
3 | Indonesia
3 | Portugal
2 | Kenya
2 | Vietnam
2 | Jordan
2 | Greece
2 | Bahrain
2 | Korea, South
2 | Qatar
2 | Romania
2 | Zambia
2 | Mexico
1 | Laos
1 | Côte d'Ivoire
1 | Jamaica
1 | Czech Republic
1 | Seychelles
1 | Turkey
1 | Latvia
1 | Morocco
1 | Croatia
1 | Mauritius
1 | Norway
1 | Israel
1 | Austria
1 | Denmark
1 | Tanzania
1 | Macau
1 | Myanmar
1 | Jersey
1 | Cyprus
Type
222 | Luxury Hotels
172 | Branded Hotels
90 | City Center Hotels
76 | Resorts
50 | Boutiques
39 | Bed & Breakfast & Inns
26 | Airport/Conference Hotels
25 | Limited Service & Budget Hotels
15 | Extended Stay & Serviced Apartments
14 | Motels
14 | RV Parks & Campgrounds
13 | Hostels
5 | Vacation Rentals & Villas
4 | Casinos
Region
194 | Europe
143 | Asia Pacific
124 | North America
41 | Middle East
33 | Oceania
21 | Africa
1 | Central America
Category
537 | Revenue Management Systems
64 | Meetings & Events Intelligence
21 | Finance & Accounting Software
More Products by IDeaS
Hotelier Rating
10
Great software and amazing tech support!
Director of Events from 100 to 199 room Luxury Hotel in (United Kingdom)
Verified
3 days ago
Accurate information Support is always on hand and extremely responsive Good training files provided The software is easy to use and can generate charts
United Kingdom
United Kingdom
Director of Events
Large Hotel
9
Really enjoying so far!
Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Winnipeg (Canada)
Verified
3 days ago
It has been a pleasure working with Kim and the team. The system is easy to use and will bring value to your organization.
Canada
Canada
Director of Sales
Large Hotel
10
Detailed data, helps us to quantify the business we have and decissions to be taken.
Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in (United Kingdom)
Verified
5 days ago
All team understand how to use and update systems accordingly, we had no intelligence before using this platform, great tool.
United Kingdom
United Kingdom
Revenue Manager
Large Hotel
10
Good customer service
Revenue Manager from in Xia Men Shi (China)
Verified
7 days ago
Daily pickup report is very useful，CRM is very responsible，communication is very smooth. often recommended me to use some excellent features.
China
China
Revenue Manager
10
IDeaS's have been very informative and supportive through the whole process, beyond expectations
Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in (United Kingdom)
Verified
13 days ago
Clear and concise from pitch to implementation, Always available to help, Easy to set up, Great training and there was a clear follow through to ensure all was working efficiently. The system is easy to navigate and we can now have information at our fingertips.
United Kingdom
United Kingdom
Revenue Manager
Large Hotel
9
Optix - Perfect Addition for Revenue Communication
Corporate Manager Revenue from 500+ room Branded Hotel in Düsseldorf (Germany)
Verified
1 months ago
Having worked with IDeaS G3 RMS and Smart Space for years, I find Optix to be a perfect addition to the software. Automatically updated with all the G3 data, the dashboards provide all options for either a quick overview or a drill-down to almost all the details one might want to analyze.
- very easy to use
- everything outlined in both d...
Germany
Germany
Corporate Manager Revenue
X-Large Hotel
10
Innovative and constantly evolving software we couldn´t live without
Business manager / Corporate office from 500+ room City Center Hotel in (Finland)
Verified
3 months ago
True partnership rather than typical and boring client-vendor relationship. Dedicated CRM, support with a response time way below any imaginable SLA.
Finland
Finland
Business manager / Corporate office
X-Large Hotel
8
Not just the tech
Vice President Revenue and Distribution from 500+ room Branded Hotel in (Thailand)
Verified
3 months ago
Working with a trusted vendor is not only about the quality and business improvements delivered by the tech - it's about their readiness and accessibility to support, when we need it, as well as their openness to feedback when developing their product. I find that IDeaS offers the lot.
Thailand
Thailand
Vice President Revenue and Distribution
X-Large Hotel
8
Great product to help drive our meetings business
Revenue Director from 500+ room Branded Hotel in (United Kingdom)
Verified
3 months ago
- Easy to access the data, track conversion
- Helps set price points
- We have proper pace data
- Allows us to see the breakdown by room
- Easy to use
United Kingdom
United Kingdom
Revenue Director
X-Large Hotel
10
IDeaS SmartSpace identifies opportunities and helps to improve M&E strategy
Revenue Management Consultant from in
Verified
3 months ago
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
IDeaS has a user interface that is intuitive and user-friendly, which makes it accessible to both seasoned revenue management professionals and those new to the field. It has a dashboard that is well-organized and allows users to drill down into detailed reports.
Showing all answers to: "What does this product or service do well?"
IDeaS has a user interface that is intuitive and user-friendly, which makes it accessible to both seasoned revenue management professionals and those new to the field. It has a dashboard that is well-organized and allows users to drill down into detailed reports.
SmartSpace by IDeas is an excellent tool to bring data alive and turn data to information that analyses the business trends and performance of meeting and event space. This enables event teams to optimize the revenue from functions spaces easier.
Ideas is providing revenue management solution for our customers. We could implement a connection to Ideas over an easy to use API. We've received first class support. Their response time is the best possible.
IDeaS is one of the most established revenue management systems. From the feedback we are getting from our common customers it is surprise that with the years it has turned into one of the standard-setters in the domain.
IDeaS is the world's leading provider of automated hospitality revenue management software. Their solutions help properties maximise prices and occupancy by automating revenue-enhancing pricing decisions.
Question:
What differentiates this product or service from the competition?
Answer:
One of the key strengths of the IDeaS system is its advanced forecasting capabilities. IDeaS leverages sophisticated algorithms and machine learning providing users with accurate and actionable insights.
Showing all answers to: "What differentiates this product or service from the competition?"
One of the key strengths of the IDeaS system is its advanced forecasting capabilities. IDeaS leverages sophisticated algorithms and machine learning providing users with accurate and actionable insights.
IDeaS SmartSpace tool is excellent at bringing quick results for organisations that are selling meetings & events services as the tool is simple and intuitive to use. What makes it unique is that it combines sales, marketing, revenue management and catering management data under one tool.
Ideas has great customer service, and they have quality business support coworkers as well. Their product is a worldwide used solution with many features, what our customers could use for managing their revenue.
For now this has been the most demanding integration with a RMS we at Clock PMS have worked on. That is for a good reason - IDeaS is trying to get a 360° view - from room blocks and statuses, to pickup and bookings, forecasts and more. As a result hoteliers are not only getting nominal BAR optimisation but also get suggestions for rate restrictions, negotiated rates optimisation, group rates and hurdle rates.. If you are looking to augment your hotel operations with a really deep professional RMS tool IDeaS is definitely an option you can't afford not to review seriously.
IDeaS take the guesswork out of setting rates and increasing income by using historical data and relevant market data to accurately forecast future demand and occupancy levels, enabling operators to better manage their inventory.