IDeaS (SmartSpace)

Ranked 1 (out of 9) in Meetings & Events Intelligence

Meetings & Events Intelligence

Get smarter with your space and strategize with a visual solution built for meetings and events

Ratings Snapshot

Certificate of Excellence
Read 52 reviews
92%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 9 in Meetings & Events Intelligence

Ease of Use
4.6/5
ROI
4.3/5
Implementation
4.6/5
Customer Support
4.6/5
Verified Customer Support

IDeaS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Branded Hotels 22 verified reviews
    90%
  • Luxury Hotels 10 verified reviews
    94%
  • City Center Hotels 5 verified reviews
    98%
  • Resorts 2 verified reviews
    90%
  • Boutiques 2 verified reviews
    95%
  • Bed & Breakfast & Inns 1 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    90%

IDeaS (SmartSpace) Overview

IDeaS (SmartSpace) Overview

IDeaS SmartSpace is a dynamic strategy application providing simple yet detailed analysis of your Meetings & Event business trends and performance.  An intuitive interface, along with interactive visualizations, allow users to prioritize revenue opportunities and align meetings & events performance with overall profit goals. Raw data is consumed daily from the Sales & Catering system and transfor...

About IDeaS View website

Founded in 1989 | Headquarters in Minneapolis, MN | 569 employees

IDeaS, a SAS company, is the world’s leading provider of revenue management software and services. With over 30 years of expertise, IDeaS delivers revenue sci...

Other Products by IDeaS

Integrates with

  • Event Management Software
  • Property Management Systems
  • Group Sales Management Software
Browse integrations (6 verified)

What customers love about IDeaS (SmartSpace)

Like 92% recommend

Associate Director of Sales from Luxury Hotels in Ciudad de México (México)

I have been an IDeaS RMS user for the last 4-5 years and the system has helped us a lot to have the right data at any time and make better decisions to drive more revenue to our property. Now that we have completed the t...

Sales Manager from Branded Hotels

Ideas is a platform that provided an easy access to navigate on Has a fast response and very accurate

Director of Revenue Management from Branded Hotels

The analytical part, i.e. its reporting but also the whole group evaluation part. We use it for every single group evaluation.

Director of Revenue Management from Luxury Hotels

Very useful for forecasting based on trend of business. System give us the alert of any Yield, like forecast changes, Last Room Value changes, BAR rate available etc. Actually can't say only one or two points as very val...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

SmartSpace by IDeas is an excellent tool to bring data alive and turn data to information that analyses the business trends and performance of meeting and event space. This enables event teams to optimize the revenue from functions spaces easier.

by Matti Rautanen (MeetingPackage) on November 23, 2021

See more answers (9)
Question:

What differentiates this product or service from the competition?

Answer:

IDeaS SmartSpace tool is excellent at bringing quick results for organisations that are selling meetings & events services as the tool is simple and intuitive to use. What makes it unique is that it combines sales, marketing, revenue management and catering management data under one tool.

by Matti Rautanen (MeetingPackage) on November 23, 2021

See more answers (9)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This tool is suitable for other venues than just hotels. Like sporting venues, etc. So if you're something else than hotel it's still worth to investigate if SmartSpce by IDeaS would be a fit to your organisation.

by Matti Rautanen (MeetingPackage) on November 23, 2021

See more answers (9)
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+ 7 recommend
Recommended by Show More (5)

Features

Other

7/8 features

Want to go behind the scenes and see how IDeaS (SmartSpace) works?

Clients & references

References & testimonials

Testimonial avatar
Our general managers and event managers have completely embraced Smart Space by IDeaS because they can see the clear benefits. And, our revenue managers love that we have a solution that allows them t...
Sheena O'Mahony Director of Revenue at the LHM - Lapithus Hotels Management UK Limited
Testimonial avatar
IDeaS SmartSpace enables a variety of people at different levels to study upcoming business in an easy and visual way. With the push of a button, we can see our pace year-over-year and understand the ...
Christine Wassell Director of Revenue Optimisation at the Radisson Hotel Group

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United Kingdom
  • Germany
  • Belgium
  • China
  • Ireland
  • South Africa
  • Australia
  • Thailand
  • United States of America

52 Verified IDeaS Reviews

Likelihood to Recommend
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December 10, 2021

IDeaS (SmartSpace) Review: Slick, detailed and paced to suite our abilities

Commercial Director from Branded Hotels in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

The team were very thorough throughout, understanding our business before they built our system, they then tailored the feedback and initial training to suit us and this was a very simple way for us to ge...

What do you dislike or think could be improved?

Nothing, it matched our needs very well, timings, calls etc were all as expected and the team were very thorough and friendly

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 03, 2021

IDeaS (SmartSpace) Review: Easy to use

Revenue Director from City Center Hotels in Milano (Italy)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

IDeaS is a very good tool for: - Forecast and Optimize Revenue - Saving time for Pricing Decisions SmartSpace is so good for banqueting and events Team, especially for forecast calendar and compset str...

What do you dislike or think could be improved?

Group evaluation and Group Pricing decisions can be improved with more historical data and taking into consideration also Transients and Group Forecast, Special Events. etc.

Customer Support
3
Ease of Use
5
Value for money
5
Implementation
4

November 30, 2021

IDeaS (SmartSpace) Review: Couldn't cope without these insights!

Cluster Sales Office Manager from Other in Lea Marston (United Kingdom)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Use both systems daily and couldn't cope without them! Smart space has changed my life, my reporting now takes minutes instead of hours, and the insight I have now is amazing!

What do you dislike or think could be improved?

Nothing! Really happy with the systems and now having the option to select revenue streams, has really made such a difference, I can now forecast using Smart Space alone

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 30, 2021

IDeaS (SmartSpace) Review: Innovative and constantly evolving software we couldn´t live without

Business manager / Corporate office from City Center Hotels in (Finland)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

True partnership rather than typical and boring client-vendor relationship. Dedicated CRM, support with a response time way below any imaginable SLA.

What do you dislike or think could be improved?

Honestly, if I think of something that could be improved, they have already came up with a better idea .

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

November 30, 2021

IDeaS (SmartSpace) Review: Happy Smart Space User

M&E Business Development Manager from Branded Hotels in Burbage (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

- IDeaS have been very supportive over the past 18-24 months which have been very difficult for the M&E Industry - Always implementing new tools and updates to system to make it more user friendly - Sy...

What do you dislike or think could be improved?

- It would be useful if smartspace has some of the features that Revenue solutions has for bedrooms reservations. I,E System review pick up trends and demand to advise on possible levels of pick up for a ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 30, 2021

IDeaS (SmartSpace) Review: Report from Delphi to Saleforce after Pandemic

Reservation & Revenue Manager from Branded Hotels in (United Kingdom)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Nothing to improve all was perfect - team was efficient, quick and nothing was to much to ask - thank you

What do you dislike or think could be improved?

Nothing to improve all was perfect - team was efficient, quick and nothing was to much to ask - thank you

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

One time upfront purchase (flat rate)
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent press releases

Resources & reports

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Popular IDeaS (SmartSpace) Integrations

View all (6 IDeaS Integrations)