IDeaS (SmartSpace)

Ranked 1 (out of 9) in Meetings & Events Intelligence

Meetings & Events Intelligence

Get smarter with your space and strategize with a visual solution built for meetings and events

Ratings Snapshot

Certificate of Excellence
Read 52 reviews
92%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 9 in Meetings & Events Intelligence

Ease of Use
4.6/5
ROI
4.3/5
Implementation
4.6/5
Customer Support
4.6/5
Verified Customer Support

IDeaS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Branded Hotels 27 verified reviews
    91%
  • Luxury Hotels 11 verified reviews
    94%
  • Bed & Breakfast & Inns 8 verified reviews
    96%
  • City Center Hotels 5 verified reviews
    92%
  • Airport/Conference Hotels 5 verified reviews
    90%
  • Boutiques 4 verified reviews
    95%
  • RV Parks & Campgrounds 3 verified reviews
    100%
  • Resorts 2 verified reviews
    90%
  • Limited Service & Budget Hotels 1 verified reviews
    90%

IDeaS (SmartSpace) Overview

IDeaS (SmartSpace) Overview

IDeaS SmartSpace is a dynamic strategy application providing simple yet detailed analysis of your Meetings & Event business trends and performance.  An intuitive interface, along with interactive visualizations, allow users to prioritize revenue opportunities and align meetings & events performance with overall profit goals. Raw data is consumed daily from the Sales & Catering system and transfor...

About IDeaS View website

Founded in 1989 | Headquarters in Minneapolis, MN | 569 employees

IDeaS, a SAS company, is the world’s leading provider of revenue management software and services. With over 30 years of expertise, IDeaS delivers revenue sci...

Other Products by IDeaS

Integrates with

  • Event Management Software
  • Property Management Systems
  • Group Sales Management Software
Browse integrations (7 verified)

What customers love about IDeaS (SmartSpace)

Like 92% recommend

Associate Director of Sales in Ciudad de México (México)

I have been an IDeaS RMS user for the last 4-5 years and the system has helped us a lot to have the right data at any time and make better decisions to drive more revenue to our property. Now that we have completed the t...

Sales Manager

Ideas is a platform that provided an easy access to navigate on Has a fast response and very accurate

Director of Revenue Management

The analytical part, i.e. its reporting but also the whole group evaluation part. We use it for every single group evaluation.

Director of Revenue Management

Very useful for forecasting based on trend of business. System give us the alert of any Yield, like forecast changes, Last Room Value changes, BAR rate available etc. Actually can't say only one or two points as very val...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

SmartSpace by IDeas is an excellent tool to bring data alive and turn data to information that analyses the business trends and performance of meeting and event space. This enables event teams to optimize the revenue from functions spaces easier.

by Matti Rautanen (MeetingPackage) on November 23, 2021

See more answers (9)
Question:

What differentiates this product or service from the competition?

Answer:

IDeaS SmartSpace tool is excellent at bringing quick results for organisations that are selling meetings & events services as the tool is simple and intuitive to use. What makes it unique is that it combines sales, marketing, revenue management and catering management data under one tool.

by Matti Rautanen (MeetingPackage) on November 23, 2021

See more answers (9)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

This tool is suitable for other venues than just hotels. Like sporting venues, etc. So if you're something else than hotel it's still worth to investigate if SmartSpce by IDeaS would be a fit to your organisation.

by Matti Rautanen (MeetingPackage) on November 23, 2021

See more answers (9)
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+ 7 recommend
Recommended by Show More (5)

Features

Other

7/8 features

Want to go behind the scenes and see how IDeaS (SmartSpace) works?

Clients & references

References & testimonials

Testimonial avatar
Our general managers and event managers have completely embraced Smart Space by IDeaS because they can see the clear benefits. And, our revenue managers love that we have a solution that allows them t...
Sheena O'Mahony Director of Revenue at the LHM - Lapithus Hotels Management UK Limited
Testimonial avatar
IDeaS SmartSpace enables a variety of people at different levels to study upcoming business in an easy and visual way. With the push of a button, we can see our pace year-over-year and understand the ...
Christine Wassell Director of Revenue Optimisation at the Radisson Hotel Group

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United Kingdom
  • Germany
  • Ireland
  • Belgium
  • China
  • Philippines
  • South Africa
  • Australia
  • Thailand

52 Verified IDeaS Reviews

Likelihood to Recommend
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July 16, 2022

IDeaS (SmartSpace) Review: IDeaS SmartSpace identifies opportunities and helps to improve M&E strategy

Revenue Management Consultant

Recommend 10/10
Full blue star
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What do you like most?

IDeaS SmartSpace helps the hotel to understand the demand and its business pattern to improve the M&E strategy. It helps to measure the performance and increase revenue. It allows quick access to M&E d...

What do you dislike or think could be improved?

- Connectivity to further PMS/S&C systems - Revenue Generation - Algorithms for demand forecasting

Customer Support
4
Ease of Use
4
Value for money
5
Implementation
5

July 16, 2022

IDeaS (SmartSpace) Review: Perfect integration in the system world and a very accurate Revenue System

Corporate Director of Operations from Branded Hotels in Düsseldorf (Germany)

Recommend 10/10
Full blue star
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What do you like most?

The deep integration in our overall system World from PMS to Distribution. Further the accuracy of the system. From daily group evaluation up to the correct strategic decision. IDeaS gives us the expecte...

What do you dislike or think could be improved?

Better Dashboard (estate wide) functionality for the Management Level. This would help to raise the internal communication level from the Revenue Team to the management Team.

Customer Support
4.5
Ease of Use
5
Value for money
4.5
Implementation
5

July 15, 2022

IDeaS (SmartSpace) Review: Very useful for forecasting based on trend of business. System give us the

Director of Revenue Management from Luxury Hotels in Yangon (Myanmar)

Recommend 9/10
Full blue star
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Full blue star
Half blue star

What do you like most?

Very useful for forecasting based on trend of business. System give us the alert of any Yield, like forecast changes, Last Room Value changes, BAR rate available etc. Actually can't say only one or two po...

What do you dislike or think could be improved?

Until now I can't find improvement needed as IDeas is improving all the time for customers.

Customer Support
3.5
Ease of Use
5
Value for money
5
Implementation
4.5

July 15, 2022

IDeaS (SmartSpace) Review: Good Revenue Management Tool

Revenue Manager in Daqing Shi (China)

Recommend 10/10
Full blue star
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What do you like most?

- Improve work efficiency on revenue management by providing BAR , LRV and overbooking decisions which output based on historical data. - Good reports which can be utilized such as pace report, operation...

What do you dislike or think could be improved?

- BAR rate can be more flexible, not only use the BAR tiers set in the system. - Frequency of daily extract can be increased, not only three times per day.

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
5

July 15, 2022

IDeaS (SmartSpace) Review: Visualiation of data

Revenue Office Manager from Bed & Breakfast & Inns in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

Visualiation of data, enables the user to spot opportunities and risks at a glance. I have also been able to use the data from excel exports to create detailed year on year analysis with account and conta...

What do you dislike or think could be improved?

On daily demand by status, it would be great to have a full year Excel export. Currently I'm downloading month by month.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

July 15, 2022

IDeaS (SmartSpace) Review: Smart Space M&E Tool

Area Director Meetings and Events from Airport/Conference Hotels in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

This is a great system which allows us at a touch of a button to really understand our M&E Business for all hotels in the group. Great customer service from the Smart Space team at Ideas allow us to ensur...

What do you dislike or think could be improved?

We had only just started using the combined group system which is still in it's infancy, that being said they are on the right track and idea in terms of what the business want and need. Great example of ...

Customer Support
4.5
Ease of Use
5
Value for money
3.5
Implementation
4.5

Pricing

One time upfront purchase (flat rate)
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent press releases

Resources & reports

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Popular IDeaS (SmartSpace) Integrations

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