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IDeaS SmartSpace
4.7 (122 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
IDeaS SmartSpace
Ranked 1 (out of 10) in Meetings & Events Intelligence
Transforming Meeting Space into a Powerful Growth Engine
93% recommended by 582 hotels
More than 50% of IDeaS’s reviews come from United Kingdom.
Bell - AI powered product analyst
I analyzed all of IDeaS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
SmartSpace excels in providing comprehensive data insights and forecasting for meetings and events. It helps hotels enhance revenue management through live demand calendars, detailed reporting, and segmentation strategies. Users appreciate its capability for strategic decision-making, real-time visualization, and the integration of internal data, though some desire improvements like better market intelligence integration and quicker data processing speeds. SmartSpace stands out by saving time, optimizing resource allocation, and enhancing both operational efficiency and customer satisfaction.
What Types of Hotels IDeaS is Popular For
Size
8 | X-Small (1-9 room)
13 | Small (10-24 room)
63 | Mid-Sized (25-74 room)
226 | Large (75-199 room)
358 | X-Large (200+ room)
Country
130 | United States of America
130 | United Kingdom
37 | China
33 | Australia
29 | Germany
28 | Thailand
26 | United Arab Emirates
25 | India
19 | Canada
18 | Singapore
14 | Italy
12 | France
11 | Malaysia
9 | South Africa
8 | Sri Lanka
8 | Belgium
8 | Spain
8 | Switzerland
7 | Finland
7 | Egypt
7 | Ireland
7 | Saudi Arabia
6 | Sweden
6 | Japan
6 | Netherlands
5 | Denmark
5 | Philippines
4 | Portugal
4 | Maldives
4 | New Zealand
4 | Romania
4 | Qatar
3 | Kenya
3 | Russian Federation
3 | Tunisia
3 | Monaco
3 | Poland
3 | Greece
2 | Seychelles
2 | Bahrain
2 | Jordan
2 | Vietnam
2 | Indonesia
2 | Mexico
2 | Korea, South
2 | Zambia
1 | Morocco
1 | Malta
1 | Croatia
1 | Chile
1 | Argentina
1 | Laos
1 | Czech Republic
1 | Bangladesh
1 | Turkey
1 | Latvia
1 | Myanmar
1 | Hong Kong
1 | Colombia
1 | Norway
1 | Israel
1 | Austria
1 | Cyprus
1 | Tanzania
1 | Brazil
Type
378 | Luxury Hotels
328 | Branded Hotels
255 | City Center Hotels
248 | Boutiques
210 | Airport/Conference Hotels
202 | Bed & Breakfast & Inns
187 | Resorts
128 | Limited Service & Budget Hotels
58 | Extended Stay & Serviced Apartments
37 | Hostels
21 | Casinos
19 | RV Parks & Campgrounds
16 | Motels
9 | Vacation Rentals & Villas
Region
267 | Europe
154 | Asia Pacific
151 | North America
48 | Middle East
37 | Oceania
21 | Africa
4 | South America
Category
624 | Revenue Management Systems
122 | Meetings & Events Intelligence
41 | Budgeting
Didn’t find what you were looking for?
What is IDeaS?
Founded in 1989 | Headquarters in Minneapolis, MN | 569 employees
IDeaS SmartSpace is a cloud-based meetings and events strategy solution designed to enhance revenue management by providing comprehensive insights into your function space performance. It integrates seamlessly with other hotel systems and third-party data, utilizing advanced predictive analytics and dynamic pricing capabilities. The platform transforms complex spreadsheets into intuitive dashboards, enabling users to visualize demand data, identify booking patterns, and make informed decisions about pricing and space utilization. By allowing hotels to accept the most valuable group bookings, SmartSpace optimizes revenue potential and streamlines decision-making processes.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of IDeaS products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
IDeaS Reviews Analyzed: 16
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
IDeaS Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by IDeaS
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
IDeaS's Provided Description:
"IDeaS SmartSpace is a cloud-based meetings & events strategy solution that helps you see exactly how your function space is performing. By combining demand data, booking patterns, and revenue insights, it turns complex spreadsheets and disparate data, into intuitive dashboards your team can take action on. With SmartSpace, you can price smarter, sell more confidently, and maximize every square foot of your event space. This solution provides hotel sales and meeting teams the ability to: • Visualize meetings & events demand data to identify trends in space utilization, booking behavior, group type and size, and sales conversion. • Accept the most valuable group rather than the first group that enquires. • Predict future demand for function space so users can make informed pricing and inquiry decisions."
FAQs
Capabilities
Outsmart the Market with Data-Driven Revenue Decisions
Outsmart the Market with Data-Driven Revenue Decisions
Maximizing hotel revenue starts with accurate demand forecasting. IDeaS SmartSpace provides a clear view of future demand across rooms and meeting spaces, enabling hoteliers to proactively adjust pricing and revenue strategies. With actionable insights, hotels make smarter, data-driven decisions that deliver consistent profitability.
Maximize Profits and Reduce Displacement Risk
Maximize Profits and Reduce Displacement Risk
Understand the true value of every booking with displacement analysis. The system calculates the cost and opportunity of each reservation, helping hoteliers accept the most profitable business mix. By managing meeting and event space alongside guest room demand, hotels maximize revenue in both peak and low-demand periods.
Empower Teams with Real-Time Insights
Empower Teams with Real-Time Insights
IDeaS SmartSpace gives hotel teams instant access to critical revenue data through clear, visual dashboards. This eliminates delays, simplifies decision-making, and increases productivity across departments. With real-time analytics, teams can move from data to action quickly, improving efficiency and driving stronger financial results.
Features
Analytics & Reporting
4/5 features
Benchmarking & Compset
4/5 features
IDeaS Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, IDeaS SmartSpace is the #1 most trending product in the Meetings & Events Intelligence category (out of 10) and the #8 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreIDeaS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
IDeaS Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Hotelier Rating
Looking for specific info?
9
Great
Director of Revenue from 500+ room Bed & Breakfast & Inn in Jeddah (Saudi Arabia)
Verified
13 days ago
Business analysis, groups module, Pricing, a glance of dashboard Module, reporting and data extraction. Overbooking Module, Group Pricing Evaluation. Forecasting and Pricing.
Saudi Arabia
Saudi Arabia
Director of Revenue
X-Large Hotel
9
Great company to work with
Group M&E Manager - UK & Ireland from 500+ room Boutique in London (United Kingdom)
Verified
24 days ago
Easy to use and it's more like a partnership.
Always listening and improving soft wear.
Leaders in the M&E world.
Very support with our business needs.
United Kingdom
United Kingdom
Group M&E Manager - UK & Ireland
X-Large Hotel
10
User Friendly M&E System
Reservations and Events Manager from 100 to 199 room Bed & Breakfast & Inn in Southampton (United Kingdom)
Verified
24 days ago
- Detailed room occupancy for individual meeting rooms.
- Can view prospect bookings specifically.
- Easy to use, very user friendly.
- Pace tracking.
United Kingdom
United Kingdom
Reservations and Events Manager
Large Hotel
9
Very easy to negotiate
Reservations and events manager from 100 to 199 room Bed & Breakfast & Inn in Southampton (United Kingdom)
Verified
24 days ago
I find this system easy to use and find the information i need, it is a friendly system and Helens training was helpful.
United Kingdom
United Kingdom
Reservations and events manager
Large Hotel
10
Fantastic Addition to Our Operations
Cluster Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in Southampton (United Kingdom)
Verified
24 days ago
We’ve been using SmartSpace by Ideas for our meetings and events segment, and it has been a fantastic addition to our operations. The system provides an excellent demand calendar that gives us clear visibility into business trends and helps us make informed decisions. One of the most valuable aspects is the ability to set and manage our mee...
United Kingdom
United Kingdom
Cluster Revenue Manager
Large Hotel
10
Excellent service and system for Revenue Intelligence for M & E
Director of Sales & Marketing from 500+ room Branded Hotel in London (United Kingdom)
Verified
25 days ago
We use this system for pricing structure for the team to understand what rates to be offered through the demand calendar.
This is also used for forecasting, budgeting, team meetings for conversion.
This allows me as a DOS to get a full understanding of what enquiries we have, what needs to be supported and to help drive conversion.
Previ...
United Kingdom
United Kingdom
Director of Sales & Marketing
X-Large Hotel
10
Revenue Management Tool for Events
Director of Event Sales from 500+ room Bed & Breakfast & Inn in London (United Kingdom)
Verified
25 days ago
It puts everything I need in one place to determine my strategy for event spaces. The data is simple and clear to read and provides me with most of the information I need for setting strategy and communication with my team and senior leadership teams.
United Kingdom
United Kingdom
Director of Event Sales
X-Large Hotel
9
Excellent Product
Reservations,Groups, M&E Manager from 500+ room Bed & Breakfast & Inn in Hounslow (United Kingdom)
Verified
25 days ago
Using Smartspace has been a revelation for us since we started using it 5 years back. It uses our internal reports so easy to dissect for us for forecasting Meetings & Events
United Kingdom
United Kingdom
Reservations,Groups, M&E Manager
X-Large Hotel
10
SmartSpace
Events Revenue Manager from 500+ room Bed & Breakfast & Inn in London (United Kingdom)
Verified
25 days ago
SmartSpace is a brilliant tool for gaining fast, clear insights into your demand analytics. The platform is incredibly user-friendly, providing data in a quick and easy-to-understand format. It enables users to make informed, decisions based on performance across Meetings and Events.
United Kingdom
United Kingdom
Events Revenue Manager
X-Large Hotel
10
Really good system
Conference and event coordinator from 100 to 199 room Luxury Hotel in Wotton (United Kingdom)
Verified
25 days ago
The drop downs are really helpful and make finding information easy.
I like the reports they help with meetings and presenting the data to other colleagues.
United Kingdom
United Kingdom
Conference and event coordinator
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Our partnership and integration with IDeaS delivers unmatched granular decisions and insights to our joint clients helping them to make better decisions and maximize their revenues. IDeaS is a strong, best of breed solution that also has the experience and expertise hoteliers can depend on. Their support model is comprehensive and proactive, as a vendor we have found their support understands the complexities of integrations and helps hoteliers solve for it.
Showing all answers to: "What does this product or service do well?"
Our partnership and integration with IDeaS delivers unmatched granular decisions and
insights to our joint clients helping them to make better decisions and maximize their
revenues. IDeaS is a strong, best of breed solution that also has the experience and expertise
hoteliers can depend on. Their support model is comprehensive and proactive, as a
vendor we have found their support understands the complexities of integrations and
helps hoteliers solve for it.
IDeaS offers a reliable, best-in-class solution supported by extensive experience and expertise that hoteliers can depend on. Their support model is thorough and proactive, and from a vendor perspective, they demonstrate a clear understanding of integration challenges and provide valuable assistance to hoteliers in addressing them.
IDeaS is a leader in revenue management solutions globally and this comes with a huge amount of knowledge and experience from the IDeaS Team that is hard to beat. They are fastidious about data combined with a great set of products and customer service.
Ideas is a leader in Revenue Management solutions. Through a long standing collaboration with Oracle Hospitality their solutions are fully integrated with the Oracle Hospitality OPERA Cloud PMS Platform
Smartspace is the only tool provided for revenue managers in hotels to handle the yielding of M&E spaces. With the use of Smartspace and the RMS by IDEAs hotels can handle total revenue management with ease. Working with IDEAs is easy and fun. They provide additional value not only by the great technology but also by their understanding of the markets and industry. Highly recommend.
Question:
What differentiates this product or service from the competition?
Answer:
While we as an industry have been talking about profit optimization for years, IDeaS has delivered a solution that actually does it. They go beyond simply maximizing RevPAR from a room and look at optimizing the profit from each guest stay while factoring in total spend and costs.
Showing all answers to: "What differentiates this product or service from the competition?"
While we as an industry have been talking about profit optimization for years, IDeaS has
delivered a solution that actually does it. They go beyond simply maximizing RevPAR
from a room and look at optimizing the profit from each guest stay while factoring in total
spend and costs.
IDeaS takes a comprehensive approach to pricing, offering one of the most flexible and robust solutions in the industry. Their analytics can intelligently manage pricing across a wide range of use cases, including room types, rate plans, groups, loyalty programs, and meeting spaces.
IDeaS Revenue Management comes with years of experience in proving an ROI on their solutions. IDeaS put a great amount of detail and attention into each of their customers implementations and support, additionally they have a great network of partners.
Ideas has been on the market for probably more time than any of their competitors but they remain an innovative player and a forward thinking organization, from On Premises to Cloud Native solutions if you are looking for a new RMS they should be on your short list.
I have not encountered any similar product that does focus on M&E space revenue management. To me they are unique by offering tools for total revenue management and not only bedrooms. Linking these components together makes their service offering unique.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The pandemic has shown that agility and adaptability are traits that all top organizations have. IDeaS is one of those. Whether its working with hotels to align with their business goals or altering the system to stay in tune with demand disruption, they can handle anything you throw at them.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
The pandemic has shown that agility and adaptability are traits that all top organizations
have. IDeaS is one of those. Whether its working with hotels to align with their business
goals or altering the system to stay in tune with demand disruption, they can handle
anything you throw at them.
Managing pricing involves countless daily decisions for hotels, at a time when teams are often expected to achieve more with fewer resources. To address this reality, technology solutions need to place automation at their core.
If you're looking at implementing a Revenue Management System at your property, IDeaS should be on your list of providers to speak with.
Make sure that you're matching your product (hotel) with the solution that fits your needs. Revenue Management is a fast growing area in hospitality as more data is becoming available to technology partners. There are systems out there for every hotel segment and budget.
Ideas should always be on short list when reviewing Revenue Management solutions. Through their advanced portfolio, and the seamless connections they provide with the leading solutions such as the Oracle Hospitality portfolio you can rest assured that your RMSs are in good hands.
My biggest advice is to start measuring today and not tomorrow. Meaning getting the understanding of your current shape by using IDEAs tools and then upgrading your pricing/revenue management from there.
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Are you a consultant or vendor that recommends IDeaS?
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More About IDeaS
IDeaS Revenue Solutions is a Minneapolis-based SAS company that specializes in providing revenue management software and solutions to hoteliers in the hospitality industry. With a strong focus on revenue optimization, IDeaS Revenue Solutions helps hoteliers enhance pricing decisions, forecasting accuracy, and overall revenue performance. IDeaS Revenue Solutions offers the G3 Revenue Management System (G3 RMS), a comprehensive software platform that enables hoteliers to automate and streamline their revenue management processes. The G3 RMS utilizes data-driven insights and advanced analytics to provide hoteliers with the tools and metrics they need to make informed pricing and revenue strategy decisions. By leveraging the power of automation and data-analytics, IDeaS Revenue Solutions empowers hoteliers to maximize revenue growth and profitability. The G3 RMS helps hoteliers optimize room rates, manage inventory, and forecast demand more accurately, leading to greater occupancy and RevPAR (revenue per available room). IDeaS Revenue Solutions has a proven track record of success stories in the hotel industry. Their revenue management solutions have helped numerous hoteliers achieve greater profitability and improve revenue performance. Through their initiatives and revenue science expertise, IDeaS Revenue Solutions assists hoteliers in implementing effective revenue strategies tailored to their specific needs. Ravi Mehrotra, the founder of IDeaS Revenue Solutions, has played a pivotal role in establishing the company as a leader in hotel revenue management. With a team of experts and dedicated account managers, IDeaS Revenue Solutions provides ongoing support to its clients, ensuring they get the most out of their revenue management software. To stay connected with their clients and the industry, IDeaS Revenue Solutions regularly publishes press releases, participates in industry events, and offers resources such as podcasts and webinars. These initiatives keep hoteliers updated on the latest trends and best practices in revenue management. IDeaS Revenue Solutions is a SAS company based in Minneapolis, Minnesota, specializing in revenue management software and solutions for the hospitality industry. Through their G3 RMS and data-driven approach, IDeaS Revenue Solutions helps hoteliers optimize pricing decisions, improve forecasting accuracy, and drive revenue growth and profitability in the hotel industry.
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Support
Verified Support
IDeaS has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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