Channel Connect

4.3 (57 REVIEWS)

HT Score

74 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Channel Connect

Name: Channel Connect
Rating: 4.3 (57 reviews)

4.4 (57 REVIEWS)

Ranked 12 (out of 112) in Channel Managers

Advanced distribution made simple

86% recommended by 137 hotels

Hospitality Solutions is popular in United States of America with 25 hoteliers leaving an average rating of 86%.

Bell avatar Bell - AI powered product analyst

I analyzed all of Hospitality Solutions’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Sabre/Synxis for its superior technology that enhances direct channel conversion and distribution reach, contributing to increased revenue. Its integration with multiple partners and stable system with minimal service interruptions are highly valued. However, some criticize the slow innovation on core platforms, cumbersome customer support, and tedious manual tasks. The platform excels in providing up-to-date booking engine enhancements and effective connectivity solutions.

Read their reviews

What Types of Hotels Hospitality Solutions is Popular For

Size

5 | X-Small (1-9 room)

7 | Small (10-24 room)

19 | Mid-Sized (25-74 room)

55 | Large (75-199 room)

59 | X-Large (200+ room)

Country

83 | United States of America

8 | Mexico

5 | United Arab Emirates

5 | Canada

4 | Thailand

3 | China

3 | Spain

3 | Singapore

2 | France

2 | Italy

2 | Japan

2 | Vietnam

2 | Egypt

2 | India

2 | Costa Rica

2 | Germany

1 | Qatar

1 | Taiwan

1 | Netherlands

1 | Norway

1 | Hungary

1 | Turkey

1 | Virgin Islands, British

1 | South Africa

1 | Brazil

1 | Maldives

1 | Finland

1 | Greece

1 | United Kingdom

Type

90 | Luxury Hotels

69 | Boutiques

55 | Resorts

52 | Branded Hotels

44 | City Center Hotels

36 | Airport/Conference Hotels

30 | Bed & Breakfast & Inns

26 | Limited Service & Budget Hotels

14 | Extended Stay & Serviced Apartments

9 | Hostels

3 | Vacation Rentals & Villas

2 | Casinos

2 | Motels

1 | RV Parks & Campgrounds

Region

96 | North America

18 | Asia Pacific

15 | Europe

9 | Middle East

3 | South America

1 | Central America

1 | Africa

What is Hospitality Solutions?

Founded in 1960 | Headquarters in Southlake (United States) | 7910 employees

This description was generated by AI which analyzed the following sources to summarize a description of Hospitality Solutions products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Hospitality Solutions Reviews Analyzed: 48

Read reviews

Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Hospitality Solutions Expert Recommendations Analyzed: 0

Read expert recommendations

Description provided by Hospitality Solutions

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Hospitality Solutions's Provided Description:

"Channel Connect allows hoteliers to manage promotions and distribute availability, rates, and inventory to 600+ global and regional OTA channels from one single point of distribution. Reservations from OTA are delivered seamlessly back to the CRS. Hoteliers can rely on rich data and reporting to inform their distribution strategy."

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Channel Connect Alternatives

Not sure if Hospitality Solutions is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:

Hospitality Solutions doesn’t have any benefits or use cases available

Features

Rate Management

4/5 features

Support for Weekly & Monthly Rates

Create a short term rental type of hotel product to compete with Airbnb and other vacation rental companies. Entice guests with long term stay discounts and attract more digital nomads, extended stays and family getaways.
Yield Rules

Maximises profit by automatically adjusting availability of rate plans in select channels and room types
Derived Rates

Saves time and reduces risk of errors by deriving multiple rates from a single base rate.
Inventory Management

Ability to provide recommendations/decisions on yielding availability/ Rate is only part of revenue management, availability controls (minimum length of stay, open or close, overbooking) have just as great an impact.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.

Room Type Mapping

4/5 features

Channel Self-Mapping

Map new rate plans to direct and third-party channels with no effort

Automation & Syncing

4/5 features

Bulk Updates & Multiple Restrictions

Saves time by updating multiple room types and room rates in a select date range. Save hours of manual work every week with intelligent design for updates and restrictions.
2-way real time integrations

Keep your availability, rates, and inventory, an property content up to date and sync bookings and cancellations across individual channels.
PMS connectivity

Your Channel Manager connects directly into your hotel property management system, acting as the real-time connection of rate and availability data between your PMS and whichever booking websites you sell on. Each new reservation is delivered right into the PMS, without any manual intervention.

Administration & Settings

4/5 features

Multi-lingual
Centralized user & role management
Multi-Currency Support

The ability to manage more than one loyalty point/mile currency - this is not a fundamental requirement of a loyalty program but many programs are now allowing customers to choose which loyalty currency they want to earn.
Inventory grid

Stay on top of your distribution and keep track of everything from one connected place.
Integrated Payment Processing

Enjoy peace of mind thanks to automated, secure and seamless payments.

Analytics & Reporting

4/5 features

Analytics dashboard
Booking Performance and Pace Reporting

Grow faster by knowing your top performing channels and what’s working best for you.

Other

0/1 features

Unlimited Channels (no additional cost)

Hospitality Solutions Reviews Summary

4.3

Very Good

57 reviews

Ease of Use

4.4/5

Customer Support

4.0/5

ROI

4.1/5

Implementation

4.2/5

Recommended for

Booking Engine Ranked #9 out of 142

Channel Managers Ranked #12 out of 112

Hotel Reservations Software Ranked #2 out of 44

Staff Collaboration Tools Ranked #5 out of 59

Property Management Systems Ranked #53 out of 324

Digital Marketing Agencies Ranked #26 out of 121

Upselling Software Ranked #21 out of 64

Hospitality Solutions Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Compare Hospitality Solutions to Top Alternatives

Compare

SiteMinder

Channel Managers

4.6 (2303 REVIEWS)

World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.

Compare

Cloudbeds

Channel Managers

4.6 (1153 REVIEWS)

More new channels. More new guests.

Compare

Yanolja Cloud Solution (formerly eZee)

Channel Managers

4.8 (652 REVIEWS)

More Channels. More Bookings. Better OTA Rankings.

View top Hospitality Solutions alternatives

Want to find out if Hospitality Solutions is the best fit for your hotel?

Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.

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Hospitality Solutions Integrations

Company	Functionality
SiteMinder 92% recommended by 2313 hotels	Channel Managers
This integration hasn’t been verified by Hospitality Solutions yet. Canary Technologies 96% recommended by 1734 hotels	Cyber Security & Fraud Prevention +4 more
Actabl 93% recommended by 1535 hotels	Business Intelligence
Lighthouse 95% recommended by 1359 hotels	Rate Shopping
This integration hasn’t been verified by Hospitality Solutions yet. Little Hotelier 92% recommended by 1293 hotels
Yanolja Cloud Solution (formerly eZee) 95% recommended by 973 hotels	Channel Managers
This integration hasn’t been verified by Hospitality Solutions yet. Asksuite 98% recommended by 678 hotels	Hotel Chatbots
Oracle Hospitality 92% recommended by 601 hotels	Property Management Systems
Mews 91% recommended by 583 hotels	Property Management Systems
RateGain 94% recommended by 580 hotels	Hotel Rate Parity +3 more

Browse all integrations (79)

Support

Unverified

Hospitality Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

86%

Preferred Time

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Preferred Date

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Channel Connect

What is Hospitality Solutions?

eviivo

SiteMinder

Cloudbeds

RateGain

Support for Weekly & Monthly Rates

Yield Rules

Derived Rates

Inventory Management

Inventory grid

Channel Self-Mapping

Bulk Updates & Multiple Restrictions

2-way real time integrations

PMS connectivity

Multi-lingual

Centralized user & role management

Multi-Currency Support

Inventory grid

Integrated Payment Processing

Analytics dashboard

Booking Performance and Pace Reporting

Unlimited Channels (no additional cost)

Hospitality Solutions Reviews Summary

Hospitality Solutions Pricing

Hospitality Solutions Reviews

Hospitality Solutions Integrations

Support

Unverified

Support Not Verified

Get personalized product recommendations

Let´s lookup your hotel information