Connectivity Services by DerbySoft

4.6 (6 REVIEWS)

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Connectivity Services by DerbySoft

Unranked in Channel Managers

The world's leading connectivity solutions for leisure, business and group travel.

What is DerbySoft?

Founded in 2002 | Headquarters in Dallas (United States) | 500 employees
Connectivity Services by DerbySoft is a specialized connectivity platform designed to streamline distribution for hotels of all sizes. It integrates seamlessly with both Central Reservation Systems (CRS) and Property Management Systems (PMS), ensuring real-time Availability, Rates, and Inventory (ARI) delivery. This reduces the need for manual updates and inquiries, thereby saving time and enhancing accuracy. For large hotel chains, Connectivity Services by DerbySoft ensures comprehensive distribution and minimizes the manual workload by providing real-time data synchronization. Mid-sized hotel chains and independent properties benefit from the Property Connector, a user-friendly interface that simplifies the distribution process while offering extensive reach. DerbySoft's connectivity solutions facilitate smoother operations, robust data security, and extensive network coverage, making them an indispensable tool for improving efficiency and driving profitability within the hospitality industry. With over two decades of industry experience, DerbySoft ensures peace of mind through reliable and innovative integration services.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of DerbySoft products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by DerbySoft

FAQs

Connectivity Services by DerbySoft Alternatives

Not sure if DerbySoft is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:

Capabilities

Advanced Rate Management

Extensive Distribution Channels

Smart Business Insights

Multi-property Management

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Q4 '26 Channel Managers Survey Insights

Is DerbySoft a good fit for your hotel?

Small
93% (891)
#1 of 31

SiteMinder is a top Channel Managers pick among small hotels on HotelTechReport, known for its centralized inventory management that significantly reduces manual work and the risk of overbooking. Hoteliers appreciate the quick and responsive support team, enhancing their overall experience in managing bookings efficiently.

Mid-sized
94% (1,152)
#1 of 26

SiteMinder is a top Channel Managers pick among mid-sized hotels on HotelTechReport due to its real-time updates that keep inventory and pricing accurate across all connected OTAs. Hoteliers appreciate how this capability helps prevent overbookings and significantly reduces manual workload.

Large
93% (420)
#1 of 14

SiteMinder is a top Channel Manager pick among large hotels on HotelTechReport, praised for its real-time synchronization across multiple OTAs that "ensures accurate availability and pricing" while minimizing overbookings. This centralized control not only simplifies rate management but also boosts strategic decision-making through valuable reporting insights.

Bed & Breakfast & Inns
92% (794)
#1 of 30

SiteMinder is a top Channel Managers pick among Bed-and-Breakfast properties on HotelTechReport for its reliable real-time synchronization of rates and availability across multiple OTAs, which significantly mitigates overbooking risks. Hoteliers appreciate that updates are almost instantaneous, allowing them to manage bookings effectively without the usual manual errors.

Boutique Hotels
93% (1,184)
#1 of 28

SiteMinder is a top Channel Managers pick among boutique hotels on HotelTechReport, praised for its capability to synchronize rates and availability in real time, which "reduces overbookings and manual errors." This efficiency empowers staff to focus more on guest experience and revenue strategies.

Resorts
93% (1,065)
#1 of 27

SiteMinder is a top Channel Managers pick among Resort on HotelTechReport for its real-time inventory and rate updates, which help prevent overbookings and minimize manual errors. Hoteliers appreciate that these features simplify daily operations, allowing staff to focus on guest experience.

Europe
92% (659)
#1 of 27

SiteMinder is a top Channel Managers pick among mid-sized hotels in Europe on HotelTechReport, praised for its ability to provide real-time updates across all channels, which helps prevent overbooking and saves operators significant manual effort. Hoteliers note that they can change rates and availability in one click, greatly improving their operational efficiency.

Asia Pacific
95% (1,069)
#1 of 15

SiteMinder is a top Channel Managers pick among Asia Pacific on HotelTechReport, praised for its real-time updates that help avoid overbookings, with one hotelier noting, "It significantly reduces the amount of manual work for our reservations team." This feature is crucial for maintaining accurate inventory across OTAs.

North America
88% (441)
#1 of 14

Cloudbeds is a top Channel Managers pick among North America on HotelTechReport for its effective channel connectivity, which simplifies managing various OTAs, helping properties avoid double bookings and streamline availability. Users highlight its "very intuitive" calendar management for easy reservation oversight.

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DerbySoft Reviews Summary

4.6
Excellent
Ease of Use
4.5/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Connectivity Services by DerbySoft is the #20 most trending product in the Channel Managers category (out of 148) and the #700 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

DerbySoft’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

DerbySoft Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

DerbySoft Average DerbySoft

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DerbySoft Reviews

Hotelier Rating

Excellent
4
Very Good
1
Average
1
Poor
0
Terrible
0

Property Size

  • Large (3)
  • X-Large (2)

Country

  • China
    China
    (2)
  • United States
    United States
    (1)
  • Indonesia
    Indonesia
    (1)
  • Canada
    Canada
    (1)

Region

  • North America
    North America
    (2)
  • Asia Pacific
    Asia Pacific
    (3)
10

Super Quick!

Revenue Manager from 500+ room Bed & Breakfast & Inn in Toronto (Canada)

Verified
3 years ago
When OTA reservations fail to interface into PMS, once click of the Repush button ensures that the reservation is automatically inetegrated. Super quick & simple!
Country Canada
Revenue Manager
X-Large Hotel
8

Great tool for channel manager

E-commerce Manager from 200 to 499 room City Center Hotel in Jakarta (Indonesia)

Verified
3 years ago
The interface of the extranet is really use friendly and simple. Everything that we need can be cater and looking forward for further innovation
Country Indonesia
E-commerce Manager
Large Hotel
10

Mandy provided us the clearly instruction and assist us for whole process.

Distribution and Reservations Manager from 200 to 499 room Bed & Breakfast & Inn in Hong Kong (China)

Verified
3 years ago
Mandy provided us the clearly instruction and assist us for whole process even the after office hour, she still keep answer my question. Good.
Country China
Distribution and Reservations Manager
Large Hotel
7

Fast Channel Manager that needs a few reporting enhancements.

Senior Revenue Manager from 200 to 499 room Bed & Breakfast & Inn in Pasadena (United States)

Verified
3 years ago
Our Customer Success Manager Mandy Yip has been extremely helpful and informative. She has helped guide the property through the use of this channel manager. She is very easy to work with and responds promptly. The Derbysoft team has been receptive to our feed back when we have asked for modifications or adjustments. I also appreciate how q...
Country United States
Senior Revenue Manager
Large Hotel
10

Easy, fast and efficient connection

Revenue Manager from in

Verified
4 years ago
Derbysoft’s one-stop service can help to instantlyupdate the booking received and current availability.I can automatically get the real-time ARI and thus savetime and cut the cost by efficiently managing the OTAsand PMS. Its responsible team will give quick responseand effective support.
Revenue Manager
10

Excellent time saver and customer supprter

Manager from 500+ room Branded Hotel in Chang Zhou Shi (China)

Verified
4 years ago
Having used DerbySoft for a long time, we find it an efficiently helping hand and a friendly supporter. Its intelligent channel distribution makes it easy for us to manage through many channels and we can get fast rate sync to increase online bookings.
Country China
Manager
X-Large Hotel
  • 1

Recommend empty

It looks like DerbySoft is not recommended by any hotels

Check out the top 10 most recommended DerbySoft alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Property Connector allows for fast access to a vast number of distribution channels globally, providing real-time availability, rates and inventory throughout automated and seamless connections. It also tracks performance with real-time data reporting.

Question:

What differentiates this product or service from the competition?

Answer:

Property Connector connects to over 500 distribution channels including OTAs and wholesales, TMCs, GDSs, Digital Platforms, Metasearch Channels, and Social Media Platforms. The integration with IDeaS offers advanced rate management.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Always research the various products to determine the best fit for your organization. Develop a hotel distribution strategy to identify where availability can be listed to allow guests to view accommodation. Research and planning is key to success.

Mano Ladhar Olga Tolle-Rodrigues + 0 recommend
Recommended by
Mano Ladhar
Mano Ladhar Global Partner Manager @ IDeaS
Olga Tolle-Rodrigues
Olga Tolle-Rodrigues Director, Global Alliances @ IDeaS Revenue Solutions
Mano Ladhar
Mano Ladhar Global Partner Manager @ IDeaS
Olga Tolle-Rodrigues
Olga Tolle-Rodrigues Director, Global Alliances @ IDeaS Revenue Solutions
Are you a consultant or vendor that recommends DerbySoft? Leave a recommendation

DerbySoft Integrations

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Support

Unverified

DerbySoft has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2027

Learn more about the GCSC Certification

Request a Quote

HT Score

0/100

Recommended

96%

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