Connectivity Services by DerbySoft

4.6 (6 REVIEWS)

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0 out of 100
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Connectivity Services by DerbySoft

Unranked in Channel Managers

The world's leading connectivity solutions for leisure, business and group travel.

What is DerbySoft?

Founded in 2002 | Headquarters in Dallas (United States) | 500 employees
Connectivity Services by DerbySoft is a specialized connectivity platform designed to streamline distribution for hotels of all sizes. It integrates seamlessly with both Central Reservation Systems (CRS) and Property Management Systems (PMS), ensuring real-time Availability, Rates, and Inventory (ARI) delivery. This reduces the need for manual updates and inquiries, thereby saving time and enhancing accuracy. For large hotel chains, Connectivity Services by DerbySoft ensures comprehensive distribution and minimizes the manual workload by providing real-time data synchronization. Mid-sized hotel chains and independent properties benefit from the Property Connector, a user-friendly interface that simplifies the distribution process while offering extensive reach. DerbySoft's connectivity solutions facilitate smoother operations, robust data security, and extensive network coverage, making them an indispensable tool for improving efficiency and driving profitability within the hospitality industry. With over two decades of industry experience, DerbySoft ensures peace of mind through reliable and innovative integration services.

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This description was generated by AI which analyzed the following sources to summarize a description of DerbySoft products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by DerbySoft

FAQs

Connectivity Services by DerbySoft Alternatives

Not sure if DerbySoft is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:

Capabilities

Advanced Rate Management

Extensive Distribution Channels

Smart Business Insights

Multi-property Management

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Q1 '26 Channel Managers Survey Insights

Is DerbySoft a good fit for your hotel?

Small
92% (813)
#1 of 30

Small hotels say that SiteMinder's Channel Manager ranks highly due to its user-friendly interface, real-time inventory updates, and responsive customer support. Verified HotelTechReport reviews highlight that these strengths help Small hotels streamline operations, prevent overbookings, and boost direct bookings efficiency.

Mid-sized
93% (1,161)
#1 of 26

Mid-sized hotels say that SiteMinder's Channel Manager is highly effective in facilitating easy rate adjustments, improving distribution efficiency, and offering insightful analytics. Verified HotelTechReport reviews highlight its user-friendly interface, broad connectivity with OTAs, and the reliability in managing inventory and booking processes.

Large
93% (343)
#1 of 15

Large hotels say that SiteMinder's Channel Manager ranks highly in verified HotelTechReport reviews due to its ability to ensure real-time synchronization across OTAs, user-friendly interface, and broad platform connectivity. These features streamline operations and improve distribution efficiency.

Bed & Breakfast & Inns
92% (737)
#1 of 28

Bed-N-Breakfast hotels say that SiteMinder's Channel Manager excels in verified HotelTechReport reviews for its ease of use, real-time synchronization, and reduction in manual errors. These strengths streamline operations, save time, and enhance booking accuracy, crucial for Bed-N-Breakfast establishments.

Boutique Hotels
93% (1,118)
#1 of 27

Boutique hotels say that SiteMinder’s Channel Manager improves operations by offering real-time data syncing, easy-to-use interfaces, and strong customer support, as highlighted in verified HotelTechReport reviews. These attributes aid in reducing overbookings, streamlining tasks, and facilitating efficient inventory management crucial for Boutique settings.

Limited Service & Budget Hotels
93% (667)
#1 of 27

Limited-Service-Budget hotels say that SiteMinder's Channel Manager facilitates real-time updates, minimizes overbookings, and boasts ease of use, as illustrated by verified HotelTechReport reviews. These features are vital for Limited-Service-Budget properties seeking efficiency and reliable operations.

Europe
91% (614)
#1 of 25

Hotels in Europe say that SiteMinder's Channel Manager is a widely appreciated tool for its user-friendly interface and extensive connectivity options with various OTAs and booking platforms, crucial for effectively managing multi-channel distribution. The platform is particularly valued for its real-time updates and seamless integration with property management systems, significantly reducing overbookings and manual management efforts. However, many European hoteliers call for improvements in the speed of customer support responses and enhancements in reporting features to better tailor insights and operational efficiency to regional needs.

Asia Pacific
95% (1,024)
#1 of 15

Hotels in Asia Pacific say that SiteMinder's Channel Manager is particularly valued for its user-friendly interface and real-time synchronization capabilities, which are crucial for efficiently managing room rates and availability across multiple channels—a key priority in the dynamic and competitive APAC hospitality market. The platform's reliability in reducing overbookings and streamlining operations is well-regarded, though there is a desire for more enhanced reporting features and faster customer support responsiveness, especially during peak times, to better align with the region's operational needs and market dynamics.

North America
88% (415)
#1 of 14

Hotels in North America say that Cloudbeds’ Channel Managers product is particularly well-suited for their diverse needs, offering an intuitive platform that simplifies OTA connections and enhances operational efficiencies. The product's ability to automate processes and streamline tasks is crucial for handling various OTA integrations while preventing double bookings, which is highly valued by these hotels often managing multiple channels. Despite occasional feedback about the need for more robust support and additional customization options, users appreciate the ongoing improvements and responsive service that make Cloudbeds a competitive choice among hoteliers in the region.

United States
87% (270)
#1 of 13

Hotels in the United States say that Cloudbeds Channel Managers offer a comprehensive and user-friendly platform, enabling seamless integration with various OTAs and enhancing operational efficiencies, which are crucial for U.S. hotel operators aiming to manage distribution channels effectively and reduce overbooking risks. However, improvements in customer support, reporting capabilities, and mobile app functionality could further meet the localized needs of American hoteliers looking for responsive service and real-time mobility solutions.

Italy
98% (80)
#1 of 10

Hotels in Italy say that Blastness's Channel Manager product uniquely aligns with their strategic goals of increasing direct bookings and optimizing revenue management. They appreciate the user-friendly interface, seamless PMS integration, and superior customer service, which address the operational complexity of managing various distribution channels and enhance their digital presence. Though some reviewers suggest extended customer support hours and further automation features, the consensus highlights Blastness’s adaptability and continuous system enhancements as pivotal in supporting Italian hotels’ dynamic market needs.

India
97% (622)
#1 of 8

Hotels in India say that Yanolja Cloud Solution's Channel Manager is notably user-friendly and efficient in managing OTA connections, which is crucial for maintaining seamless operations in a market characterized by a diverse hospitality landscape and high demand fluctuations. They appreciate the reliable 24/7 customer support and real-time synchronization of inventory and rates, which minimize overbooking risks and optimize occupancy—a key factor in the competitive Indian hospitality industry. However, some suggest enhancements in reporting features and mobile app functionalities to better support data-driven decision-making and on-the-go management.

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DerbySoft Reviews Summary

4.6
Excellent
Ease of Use
4.5/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Connectivity Services by DerbySoft is the #31 most trending product in the Channel Managers category (out of 148) and the #712 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

DerbySoft’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

DerbySoft Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

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DerbySoft Reviews

Hotelier Rating

Excellent
4
Very Good
1
Average
1
Poor
0
Terrible
0

Property Size

  • Large (3)
  • X-Large (2)

Country

  • China
    China
    (2)
  • United States
    United States
    (1)
  • Indonesia
    Indonesia
    (1)
  • Canada
    Canada
    (1)

Region

  • North America
    North America
    (2)
  • Asia Pacific
    Asia Pacific
    (3)
10

Super Quick!

Revenue Manager from 500+ room Bed & Breakfast & Inn in Toronto (Canada)

Verified
3 years ago
When OTA reservations fail to interface into PMS, once click of the Repush button ensures that the reservation is automatically inetegrated. Super quick & simple!
Country Canada
Revenue Manager
X-Large Hotel
8

Great tool for channel manager

E-commerce Manager from 200 to 499 room City Center Hotel in Jakarta (Indonesia)

Verified
3 years ago
The interface of the extranet is really use friendly and simple. Everything that we need can be cater and looking forward for further innovation
Country Indonesia
E-commerce Manager
Large Hotel
10

Mandy provided us the clearly instruction and assist us for whole process.

Distribution and Reservations Manager from 200 to 499 room Bed & Breakfast & Inn in Hong Kong (China)

Verified
3 years ago
Mandy provided us the clearly instruction and assist us for whole process even the after office hour, she still keep answer my question. Good.
Country China
Distribution and Reservations Manager
Large Hotel
7

Fast Channel Manager that needs a few reporting enhancements.

Senior Revenue Manager from 200 to 499 room Bed & Breakfast & Inn in Pasadena (United States)

Verified
3 years ago
Our Customer Success Manager Mandy Yip has been extremely helpful and informative. She has helped guide the property through the use of this channel manager. She is very easy to work with and responds promptly. The Derbysoft team has been receptive to our feed back when we have asked for modifications or adjustments. I also appreciate how q...
Country United States
Senior Revenue Manager
Large Hotel
10

Easy, fast and efficient connection

Revenue Manager from in

Verified
3 years ago
Derbysoft’s one-stop service can help to instantlyupdate the booking received and current availability.I can automatically get the real-time ARI and thus savetime and cut the cost by efficiently managing the OTAsand PMS. Its responsible team will give quick responseand effective support.
Revenue Manager
10

Excellent time saver and customer supprter

Manager from 500+ room Branded Hotel in Chang Zhou Shi (China)

Verified
3 years ago
Having used DerbySoft for a long time, we find it an efficiently helping hand and a friendly supporter. Its intelligent channel distribution makes it easy for us to manage through many channels and we can get fast rate sync to increase online bookings.
Country China
Manager
X-Large Hotel
  • 1

Recommend empty

It looks like DerbySoft is not recommended by any hotels

Check out the top 10 most recommended DerbySoft alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Property Connector allows for fast access to a vast number of distribution channels globally, providing real-time availability, rates and inventory throughout automated and seamless connections. It also tracks performance with real-time data reporting.

Question:

What differentiates this product or service from the competition?

Answer:

Property Connector connects to over 500 distribution channels including OTAs and wholesales, TMCs, GDSs, Digital Platforms, Metasearch Channels, and Social Media Platforms. The integration with IDeaS offers advanced rate management.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Always research the various products to determine the best fit for your organization. Develop a hotel distribution strategy to identify where availability can be listed to allow guests to view accommodation. Research and planning is key to success.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Mano Ladhar Global Partner Manager @ IDeaS
RecommendationAvatar
Olga Tolle-Rodrigues Director, Global Alliances @ IDeaS Revenue Solutions
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Mano Ladhar Global Partner Manager @ IDeaS
RecommendationAvatar
Olga Tolle-Rodrigues Director, Global Alliances @ IDeaS Revenue Solutions
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Support

Unverified

DerbySoft has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

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HT Score

0/100

Recommended

96%

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