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AI Channel Manager
4.6 (23 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Mercedes, Christopher, Bart-Jan + 54 more experts recommend Lighthouse
Read RecommendationsAI Channel Manager
Unranked in Channel Managers
AI-powered channel management that transforms pricing and distribution for independent hotels.
95% recommended by 1426 hotels
NH Hotels, Soho House, Six Senses & 1423 others
What is Lighthouse?
Founded in 2012 | Headquarters in United Kingdom | 500 employees
Lighthouse's AI Automation Channel Manager is a tool designed to help hotels optimize their distribution strategy by automating the management of room rates and availability across multiple online travel agencies (OTAs) and booking platforms. It uses AI-driven insights to adjust pricing in real time, ensuring maximum revenue and occupancy. The platform simplifies channel management by consolidating operations into a single interface, reducing manual work, and minimizing the risk of overbookings or rate inconsistencies. This helps hotels increase efficiency, save time, and improve their overall revenue management strategy.
Capabilities
Easy dynamic pricing & promotion
Easy dynamic pricing & promotion
Boost your revenue with AI-driven dynamic pricing. AI-driven rate recommendations and promotional strategies are automated based on real-time market demand, competitor prices and your occupancy through Pricing Manager.
Save time with intelligent channel management
Save time with intelligent channel management
Effortless efficiency. Save time by administering prices, restrictions, promotions & availability in one platform, without the worry of overbookings. Our all-in-one solution centralizes and automates the management of your distribution channels, saving you valuable time and streamlining your operations.
Automated rate parity management
Automated rate parity management
Rate parity across distribution channels is monitored automatically to ensure pricing is optimal, competitive and consistent at all times.
The industry’s most trusted data and tools
The industry’s most trusted data and tools
Leverage the same high-quality data that larger chains are using. Lighthouse is considered the leader in hospitality data quality, with solutions trusted by over 65,000 hotels globally.
Excellent customer service
Excellent customer service
You can always reach out to our local support teams. When you need us, we’re here with hands-on support in 14 languages around the globe.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Lighthouse Reviews Summary
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.7/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, AI Channel Manager is the #8 most trending product in the Channel Managers category (out of 149) and the #354 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLighthouse has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Lighthouse Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Lighthouse Case Studies
How Lighthouse’s AI Channel Manager optimised revenue management at B-aparthotels
Brussels (Belgium)
How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid overbookings with Channel Manager.
Amsterdam (Netherlands)
How the Holiday Inn Express Yerevan uses Rate Insight and Lighthouse Business Intelligence to Enhance Revenue Management and Stay Competitive
Yerevan (Armenia)
How the President Hotel uses Rate Insight and Market Insight to be more strategic and competitive
Bantry Bay (South Africa)
How Marc & Rose Hospitality optimizes commercial strategies and taps into new revenue opportunities with Rate and Market Insight
Carmel (United States of America)
How Wythe Hotel uses Lighthouse’s Business Intelligence to streamline their workflows and gain a deeper understanding of the property’s performance.
Brooklyn (United States of America)
How Six Senses Douro Valley Uses Business Intelligence and Rate Shopping Tools to Save Time, Streamline Data Analysis, and Make Data-Driven Pricing and Distribution Decisions
Samodaes (Portugal)
How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
Funchal (Portugal)
How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions
Seoul (Korea, South)
How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition
Furaveri (Maldives)
References
"Parity Insight addresses a major issue in the hotel industry right now."
Jeff Wermager
Senior Director of Revenue Optimisation Services @
Radisson Hotel Sector 29 Gurugram
"Using OTA Insight, Best Western has seen a 75% reduction in the number of parity issues that arise."
Monte Gardiner
Managing Director of Revenue Management @
Best Western Hotel President
"Parity Insight offers the most accurate and relevant data we have ever seen, helping us to quickly make effective distribution and contracting decisions."
Pelayo Pando
Director of e-Commerce Business Development and Market Strategy @
NH Collection Madrid Gran Vía
"In the past six months, we’ve managed to lower the frequency of undercutting by OTA’s in our hotel portfolio down to only 3% of the time."
Brandon Burtis
Corporate Director of Revenue @
Ayres Hotel Laguna Woods - Aliso Viejo
"An amazing tool to get a snapshot of what's happening in the market as well as your own hotel. The user friendly interface is perfect for reporting, from front desk all the way up to GM level."
Nilesh Patel
Regional Director of Revenue Management @
Heis Hotel
"OTA Insight is great for so many things but my favourite is the parity comparisons. It makes it so easy to be aware of issue rather than running into them and provides easy access to information and links to actually solve the them. Great time saver!"
John Warne
Revenue Manager @
Radisson RED Brussels
"With Revenue Insight I have saved about 30-40 minutes every day in analysing the market and it has had a tremendous impact; RevPAR growth has averaged 5% over the last 16 months and ADR has increased by $20 over the course of a year."
Michelle Mu
Director of Revenue @
Refinery Hotel
"t’s a real game changer for our business. We’ve tracked a positive trend since implementing Revenue Insight. In the past six months, we’ve seen a total revenue increase of over $400,000 and an RGI increase of 7.4% YoY by shifting business to more profitable segments at our 200+ room beta property"
Alexis Warburton
Regional Director - Revenue Management and Distribution @
Highgate
"It's an intuitive and user friendly tool extremely helpful for our revenue managers, providing timely and accurate rate shops straight into our RMS solution. Live shops are done within seconds and all the rates are live linked."
Christian F. Boerger
Corporate Director of Revenue Strategy @
Pacific Hospitality Group
"Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance.""
Will Jordan
Corporate Revenue Manager @
Wythe Hotel
""We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviour was taking place.""
David Gill
Director of Revenue Managment @
Silverado Resort
"Highgate is excited to be working with OTA Insight, We had been searching for the best analytics technology that could give us the advantage to maximize our revenue across our portfolio. With the new Revenue Insight platform, we have the next level of business intelligence we need to stay ahead of the competition."
Ankur Randev
Chief Revenue Officer @
Highgate
"Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster."
Aashish Trivedi
Group Director of Revenue @
Fusion Original Saigon Centre
"For years we were looking for a solution to track rate parity, ota ranking, and comp pricing with unlimited rate shops. I was surprised to find that OTA Insight offered all of this and more....all on an easy to use platform."
Ryan Walker
Director of eCommerce and Mobile @
sbe | Morgans Hotel Group
"The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that I can differentiate based on amount of people occupying the room, including or excluding breakfast rates...it gives additional value and a new dimension to what rate shopping should be."
Tim Brown
Revenue Manager @
Sandstone Goods + Trading
Featured Customers
More Products by Lighthouse
Hotelier Rating
Looking for specific info?
9
You will be Caamal
Ejecutivo de reservaciones from 100 to 199 room Boutique in San Luis Potosi (Mexico)
Verified
4 days ago
The ease of identifying ourselves in the rate ranking with the competition, the identification of points where we are above or below the competition.
Mexico
Mexico
Ejecutivo de reservaciones
Large Hotel
10
Reservations Manager
Reservations Manager from 500+ room Branded Hotel in Milan (Italy)
Verified
5 days ago
Reservations and revenue. Collecting the insight through different sources. Checking the marketing intelligence and the rate parity. Checking the heat map.
Italy
Italy
Reservations Manager
X-Large Hotel
3
Very bad service, every time I try to sign in it won’t let me. You haven’t update the competitors rates so the information is far from accurate!
General Manager from 50-74 room Branded Hotel in Cancun (Mexico)
Verified
10 days ago
I can tell that the information you provide is very useful just update the system and let me sign in.
Mexico
Mexico
General Manager
Mid-Sized Hotel
10
Best Third-Party Revenue Management and Business Intelligence Platform
Area Director of Operations from 50-74 room Bed & Breakfast & Inn in Wilson (United States of America)
Verified
19 days ago
My experience working with Lighthouse has been a fully positive and enriching experience. My teams and are, whether sales or operations focused, fully entrenched in the overall operation and offerings of the Lighthouse platform. Our teams are able to research and learn more about their markets and opportunities with ease and comfort knowi...
United States of America
United States of America
Area Director of Operations
Mid-Sized Hotel
10
Reduce the time spent searching for competitors' rate placement.
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Rowland Heights (United States of America)
Verified
25 days ago
It helps me set hotel rates and stay informed if another hotel is sold out or hosting an event I wasn’t aware of.
United States of America
United States of America
Sales Manager
Large Hotel
9
Great Tools to compare & contrast rates of competitors
Director Of Rooms from 500+ room Bed & Breakfast & Inn in Klang (Malaysia)
Verified
26 days ago
Ability to maximize rates and maximize occupancy.
Ability to compare rates.
Ability to determine our ranking/positioning within our immediate area and nearby destination.
Malaysia
Malaysia
Director Of Rooms
X-Large Hotel
9
Huge help with day to day revenue items
Director of Sales from 500+ room Bed & Breakfast & Inn in Baltimore (United States of America)
Verified
1 months ago
I love the segmentation drill down. This allows me to see which accounts are producing when. I also love the ability to see account comparisons side by side for year over year production. The segmentation has also been extremely help in my year to date tracking for different market segments. This is something I use often as a Director of Sa...
United States of America
United States of America
Director of Sales
X-Large Hotel
10
Gracie Szakin
RVPS from 100 to 199 room Boutique in Plano (United States of America)
Verified
1 months ago
Gracie's attention to the hotel, engagement with the team and ownership is excellent. Her support has made a strong positive and collaborative impact on our revenue.
United States of America
United States of America
RVPS
Large Hotel
10
Reliable channel manager with excellent support
Owner from 10 to 24 room Boutique in Ghent (Belgium)
Verified
9 months ago
Lighthouse is a professional and stable channel manager with a clear and efficient mapping process. It runs smoothly, making daily operations hassle-free. What really sets it apart is the outstanding support. Knowledgeable, responsive, and always ready to assist. Highly recommended for any hotel looking for a reliable solution.
Belgium
Belgium
Owner
Small Hotel
9
Phenomenal Team
Managing Partner from 25-49 room Bed & Breakfast & Inn in Saratoga (United States of America)
Verified
11 months ago
We have been working with Kriya for years and our experience has been wonderful. When there are any concerns, they always escalate and use their resources and colleagues to ensure we get to the bottom of them. We really enjoy our channel manager, her positive nature and her eagerness to always help.
United States of America
United States of America
Managing Partner
Mid-Sized Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Lighthouse excels at providing clear, actionable guidance that helps teams stay aligned and focused. Its intuitive interface and well-structured features make it easy to track progress, identify priorities, and maintain accountability. Lighthouse simplifies complex workflows and turns them into manageable steps, helping users stay organized and confident in their decision-making.
Showing all answers to: "What does this product or service do well?"
Lighthouse excels at providing clear, actionable guidance that helps teams stay aligned and focused. Its intuitive interface and well-structured features make it easy to track progress, identify priorities, and maintain accountability. Lighthouse simplifies complex workflows and turns them into manageable steps, helping users stay organized and confident in their decision-making.
Lighthouse does a fantastic job of simplifying and supercharging channel management for independent hotels. It uses AI to automatically adjust pricing, so your rates are always competitive and helping you bring in more revenue.
Lighthouse tools excel at streamlining hotel data and pricing strategies by providing real-time data and actionable insights. Their Pricing Manager empowers hoteliers to make dynamic pricing decisions that optimize revenue while staying competitive in the market.
Lighthouse has completely transformed in the last couple of years and I must admit that their vision to empower all types of hoteliers is now supercharged with the few acquisitions made in different verticals. Impressive work.
Lighthouse has a wide arrange of products that allow their hoteliers to utilize to not only gain expanded insights into the industry and its competition but help drive profitability. Their products make optimization a breeze.
Question:
What differentiates this product or service from the competition?
Answer:
What truly sets Lighthouse apart is its combination of simplicity and depth. Unlike many competitors, Lighthouse delivers powerful insights without overwhelming the user, striking the perfect balance between usability and capability. Its personalized support, thoughtful design, and consistent reliability create an experience that feels tailored rather than generic. Lighthouse doesn’t just provide tools—it empowers teams with clarity and direction.
Showing all answers to: "What differentiates this product or service from the competition?"
What truly sets Lighthouse apart is its combination of simplicity and depth. Unlike many competitors, Lighthouse delivers powerful insights without overwhelming the user, striking the perfect balance between usability and capability. Its personalized support, thoughtful design, and consistent reliability create an experience that feels tailored rather than generic. Lighthouse doesn’t just provide tools—it empowers teams with clarity and direction.
Lighthouse stands out from the competition because of its advanced AI capabilities. While many channel management tools simply help you manage inventory and rates, Lighthouse takes it a step further by using AI to dynamically optimize pricing in real time.
Lighthouse stands out for its user-friendly interface, real-time market intelligence, and robust automation features. They offer a variety of products and overall they have a great ability to seamlessly integrate with existing property management systems.
Lighthouse allows for deep and solid business intelligence as well as easy-to-use software to run your Revenue Management Strategy according to your plan. Both useful from a tactical and a strategical point of view. Also they are quite affordable for the value they bring.
Some of the biggest differentiators are in its vast suite of products. It is not only a business intelligence tool, but also has built in AI features which make decision making easier. Their market intelligence tool is also second to none in he data it can extract and present.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Based on my experience, my biggest piece of advice is this: take full advantage of Lighthouse’s insights and automation from day one. The more you engage with its data and tools—especially for pricing, market trends, and competitor analysis—the more value you’ll get. Lighthouse can significantly streamline decision-making, but its real power comes from using it consistently to guide revenue strategy. Invest a little time upfront to learn its features, and it will pay off quickly in clarity, efficiency, and improved performance.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Based on my experience, my biggest piece of advice is this: take full advantage of Lighthouse’s insights and automation from day one. The more you engage with its data and tools—especially for pricing, market trends, and competitor analysis—the more value you’ll get. Lighthouse can significantly streamline decision-making, but its real power comes from using it consistently to guide revenue strategy. Invest a little time upfront to learn its features, and it will pay off quickly in clarity, efficiency, and improved performance.
Otamiser handles the channel manager for you while also pushing your hotel listings to the top of OTA search results. This combination of higher visibility and optimized, AI-driven pricing ensures you stay ahead of the competition and maximize your revenue. Together, Lighthouse and Otamiser create a powerful synergy that takes the hassle out of distribution while boosting your profitability.
Leverage the Lighthouse tools for automation and customization features to save time and ensure your pricing reflects real-time market conditions. Regularly review its insights to fine-tune your strategy and maximize its potential impact on your bottom line.
Lighthouse makes it so easy to find value in their products, chances are high you are already using one of their products. If not, then one of your competitors is for sure! Try one of them and see how well integrated the products are with each other.
I will always tell a hotelier to do their due diligence when looking for new software but when checking out Lighthouse to really dig deep into everything they can do. They have a lot of different tool that can be utilized to help improve hotel function and because of this a hotelier doesn't have to get multiple software's to do different jobs.
Recommended by
Mercedes Vaini
Partnership Manager
@
The Principal Madrid
Bart-Jan Leyts
CEO & Founder
@
Otamiser
Nadia Petropoulou
Director
@
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Clement Denarie
CRO
@
Oaky
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Partnership Manager
@
Mews
Mercedes Vaini
Partnership Manager
@
The Principal Madrid
Bart-Jan Leyts
CEO & Founder
@
Otamiser
Nadia Petropoulou
Director
@
Cloudbeds
Clement Denarie
CRO
@
Oaky
Jaime Rivera
Partnership Manager
@
Mews
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News
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Lighthouse Announces $370 Million Series C Investment Led by KKR to Accelerate Platform Innovation and Growth
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How Lighthouse’s AI Channel Manager optimised revenue management at B-aparthotels
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1 year ago
How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid overbookings with Channel Manager.
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How the Holiday Inn Express Yerevan uses Rate Insight and Lighthouse Business Intelligence to Enhance Revenue Management and Stay Competitive
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Lighthouse Appoints Laura McDonough as Senior Vice President of Business Operations
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Lighthouse Launches AI-based Intelligent Channel Management with Pricing, Promotion, and Distribution Capabilities for Independent Hotels
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Lighthouse (formerly OTA Insight) Wins Four 2024 HotelTechAwards, Reinforcing Leadership in Hospitality Technology
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How Marc & Rose Hospitality optimizes commercial strategies and taps into new revenue opportunities with Rate and Market Insight
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OTA Insight Rebrands as Lighthouse to Illuminate New Capabilities and Launch of a Unified Commercial Platform
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OTA Insight Unveils the Impact of "Taylor Swift Effect" on Global Hotel Markets
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OTA Insight's Mid-Year 2023 Report Reveals Robust Hotel Pricing Trends Amidst Shifting Global Dynamics
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OTA Insight Announces Benchmark Insight, Launching a New Era of Performance Benchmarking for Hotel Revenue Managers
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OTA Insight Appoints Gregory Peppel as Head of Business Intelligence Products
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OTA Insight Strengthens Leadership Team, Appoints Vivek Bhogaraju as COO to Drive Strategic Growth
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OTA Insight Launches Rate Insight+, the First Commercial Solution to Combine Hotel and Short-Term Rental Data in a Single Platform
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OTA Insight Appoints Courtney Jones As New North American Vice President of Enterprise Sales
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OTA Insight Named Winner of 3 2023 HotelTechReport Awards, for 3rd Consecutive Year
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How Wythe Hotel uses Lighthouse’s Business Intelligence to streamline their workflows and gain a deeper understanding of the property’s performance.
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How Six Senses Douro Valley Uses Business Intelligence and Rate Shopping Tools to Save Time, Streamline Data Analysis, and Make Data-Driven Pricing and Distribution Decisions
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How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
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