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AI Channel Manager
4.7 (14 REVIEWS)
Christopher, Bart-Jan, John + 53 more experts recommend Lighthouse
Read RecommendationsUnranked in Channel Managers
AI-powered channel management that transforms pricing and distribution for independent hotels.
95% recommended by 1373 hotels
NH Hotels, Soho House, Six Senses & 1370 others
Bell - AI powered product analyst
I analyzed all of Lighthouse’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Support
Supportive
Hoteliers often highlight strong customer support in their feedback about Lighthouse’s Channel Managers. They appreciate the accessibility of support through various channels like chat, phone, and email, emphasizing prompt issue resolution. Users value the expertise of the support staff, noting their knowledgeability and effectiveness in addressing questions and concerns. Additionally, the onboarding process is positively mentioned, with support easing the setup and training for new users. The resources provided, such as FAQs, tutorials, and documentation, are regarded as helpful, enhancing the overall user experience.
Sales Manager
2 months ago
Verified
... Very clear and helpful We can access the data we want clearly and explicitly. very clear and helpful We can access the data we want clearly and explicitly. ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the automation features of the Lighthouse Channel Managers product, particularly appreciating its workflow efficiency. The automation tools are credited with effectively reducing manual tasks and minimizing errors, which streamline operations and enhance overall productivity. Users find that the AI capabilities, such as predictive analytics, provide valuable insights that assist in decision-making processes. They appreciate the intuitive nature of these features, which allow for more efficient management of hotel operations without requiring extensive training or technical knowledge.
Area Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop the compset and go there if they got to them faster. Now, I just open the lighthouse and I see the availability myself without having to wait or have my teammates stop their work and help me with my task. The revPack has been another one of my favorite report, where you can setup daily, weekly reports to receive. This takes just few seconds or your revenue manager can do it for you. Overview is amazing that tells us the story of the day and we can decide on rates based on that, instead of going into to many places to find out where we are for the day. Love the help message, it takes few seconds for the team to add hotels into my dashboard or remove them from my account. Overall, i give this platform 1 out of 100 and recommend it to anyone how amazing and life saver it has been for me and my colleagues. My work is done lot faster and more accurate. I also book more business due to this platform, my client happy with my response time. Another good think about the platform is that it update ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop the compset and go there if they got to them faster. Now, I just open the lighthouse and I see the availability myself without having to wait or have my teammates stop their work and help me with my task. The revPack has been another one of my favorite report, where you can setup daily, weekly reports to receive. This takes just few seconds or your revenue manager can do it for you. Overview is amazing that tells us the story of the day and we can decide on rates based on that, instead of going into to many places to find out where we are for the day. Love the help message, it takes few seconds for the team to add hotels into my dashboard or remove them from my account. Overall, i give this platform 1 out of 100 and recommend it to anyone how amazing and life saver it has been for me and my colleagues. My work is done lot faster and more accurate. I also book more business due to this platform, my client happy with my response time. Another good think about the platform is that it updates very quick ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is ...
See full reviewIntegrations
Connected
Hoteliers often highlight the effectiveness of integrations with Lighthouse’s AI Channel Manager. They appreciate the wide range of systems it integrates with, such as hotel PMS and payment processors, which facilitates seamless data management. Users find these integrations simple to set up and report minimal challenges during the process. The reliability of these integrations is noted as they consistently work without syncing issues, offering dependable connections vital for operations. Additionally, the product allows customization of integrations to suit specific business needs, enhancing user satisfaction by adapting to individual requirements.
Area Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for ...
See full reviewRevenue Manager
1 months ago
Verified
... Speedy retrieval of data in rate shopping. Availability of more options for exporting rate shopping data. nothing more to add now. ...
See full reviewValue
Balanced
Hoteliers often highlight the value of Lighthouse's Channel Manager in terms of time savings and workflow efficiency. The platform consolidates multiple functions, reducing the need to log into various systems, thereby saving hours weekly. The ability to access comprehensive data, such as hotel availability and competitor rates, directly from a single platform adds significant value. Lighthouse also provides customizable reports with high data accuracy, which are essential for strategic decision-making. The efficient rate shops feature aids in competitive pricing and market analysis, enhancing its overall value proposition. Furthermore, users appreciate that the software facilitates easy access to timely market intelligence, which is crucial for maintaining competitiveness in the hospitality industry.
Sales Manager
2 months ago
Verified
... I think it's quite enough I think it's quite enough I think it's quite enough I think it's quite enough. ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop the compset and go there if they got to them faster. Now, I just open the lighthouse and I see the availability myself without having to wait or have my teammates stop their work and help me with my task. The revPack has been another one of my favorite report, where you can setup daily, weekly reports to receive ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewFunctionality
Balanced
Hoteliers often highlight the core functionality of the Lighthouse Channel Manager as highly efficient in saving time and consolidating tasks that would traditionally require multiple platforms. Users appreciate the platform's capability to automate key processes such as changing dates, generating reports, and accessing both current and historical data with ease. This functionality includes the ability to run complex analyses quickly, which supports daily operational decisions and strategic planning. Many users report significant reductions in manual work, notably praising the platform for its impact on workload management and overall operational efficiency. Additionally, the reporting and insights provided are frequently noted for their clarity and actionability, enabling better forecasting and informed decision-making related to occupancy, pricing, and market positioning. Overall, the functionality of Lighthouse Channel Manager is viewed as comprehensive and reliable, meeting the diverse and evolving needs of hoteliers.
Sales Manager
2 months ago
Verified
... Very clear and helpful We can access the data we want clearly and explicitly. very clear and helpful We can access the data we want clearly and explicitly. ...
See full reviewSales Manager
2 months ago
Verified
... Very clear and helpful We can access the data we want clearly and explicitly. very clear and helpful We can access the data we want clearly and explicitly. ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop the compset and go there if they got to them faster. Now, I just open the lighthouse and I see the availability myself without having to wait or have my teammates stop their work and help me with my task. The revPack ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop the compset and go there if they got to them faster. Now, I just open the lighthouse and I see the availability myself without having to wait or have my teammates stop their work and help me with my task. The revPack ...
See full reviewArea Director of Sales
1 months ago
Verified
... Lighthouse has saved hours of my work weekly, but going into this platform I can pull my hotels and see everything in here, instead of going into 10 different platforms. I can change dates for different times when i am working on analyzing my weekly str or monthly, or even when I need to know what has happened during a specific time. I no longer have to sign into inventory system that would have taken me between 5 and 10 minutes, now it's all in Lighthouse. For example, I was not able to download Opera, I would rely on my team members, who are busy and would not get back to me on time. Having said that, the client would just shop the compset and go there if they got to them faster. Now, I just open the lighthouse and I see the availability myself without having to wait or have my teammates stop their work and help me with my task. The revPack has been another one of my favorite report, where you can setup daily, weekly reports to receive. This takes just few seconds or your revenue manager can do it for you. Overview is amazing ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produce ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting I need to complete each week and also helps with watching to see if there are new accounts that are producing or accounts that are producing with low rates. This tool also helps with forecast. It helps with accuracy with what is on the books and what needs to be picked up. I enjoy that is shows how many group rooms are booked per day and at what rate. I also enjoy that it shows how many rooms have been picked up per day and in what segment. I enjoy the account tab and how it easily accessible it is. Its a fast way to see how many room nights each accounts have produced. You drill down by month and week. It shows the rate code next to the account which helps familiarize account rate codes. Also, in the account tab, I wish we someway could see what the quoted rate is for the account. That way I see if what we are selling for the day is lower than what the corporate rate is. It would be nice to have it all in one platform. I do like the home screen and feel that it is easy to access, especially with the reports. The reports have great data that I use on a daily basis. I enjoy that we discuss this information on our revenue ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting I need to complete each week and also helps with watching to see if there are new accounts that are producing or accounts that are producing with low rates. This tool also helps with forecast. It helps with accuracy with what is on the books and what needs to be picked up. I enjoy that is shows how many group rooms are booked per day and at what rate. I also enjoy that it shows how many rooms have been picked up per day and in what segment. I enjoy the account tab and how it easily accessible it is. Its a fast way to see how many room nights each accounts have produced. You drill down by month and week. It shows the rate code next to the account which helps familiarize account rate codes. Also, in the account tab, I wish we someway could see what the quoted rate is for the account. That way I see if what we are selling for the day is lower than what the corporate rate is. It would be nice to have it all in one platform. I do like the home screen and feel that it is easy to access, especially with the reports ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting I need to complete each week and also helps with watching to see if there are new account ...
See full reviewDirector of Sales
1 months ago
Verified
... This is the only platform you will need! ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting I need to complete each week and also helps with watching to see if there are new account ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... Better understanding and filter options for market demand, it's important to read those numbers adapted for comp set, country demand. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewRevenue Manager
1 months ago
Verified
... Speedy retrieval of data in rate shopping. Availability of more options for exporting rate shopping data. nothing more to add now. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewCluster Revenue Manager
1 months ago
Verified
... Light house is one of the best application to control the rates parity in the market and increase the revenue of the hotel. ...
See full reviewCluster Revenue Manager
1 months ago
Verified
... It could be more better if it shows the exact figure of online cancellation or pickup reservation of OTAS Like expedia, Booking.com etc ...
See full reviewCluster Revenue Manager
1 months ago
Verified
... It could be more better if it shows the exact figure of online cancellation or pickup reservation of OTAS Like expedia, Booking.com etc ...
See full reviewManaging Partner
26 days ago
Verified
... I always appreciate new ideas when it comes to advertising, online presence, etc. Not just with the OTAs, but all across the board. ...
See full reviewUser Interface
Intuitive
Hoteliers often mention that the user interface of Lighthouse's Channel Managers product is easy to navigate with menus and features that are simple to find and use. The visual design is described as modern and professional, enhancing user experience. Responsiveness is a highlight, as the interface responds quickly without noticeable lag. Users appreciate the clarity of information, with data, graphs, and key details presented in a clear and understandable manner. The usability is noted as intuitive enough for first-time users, reducing the need for extensive training. However, some users suggest that while mobile compatibility is functional, improvements could enhance overall accessibility and ease of use on mobile devices.
Director of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting I need to complete each week and also helps with watching to see if there are new account ...
See full reviewDirector of Sales
1 months ago
Verified
... I really enjoy using the rate shops feature. It shows me compset rates and helps when I am quoting group business. It gives me market data and intelligence when I am quoting rates. The data is accurate and fast. I also enjoy the segmentation drilldown and that it shows how many rooms produced in each segment and the rate. This helps with my reporting I need to complete each week and also helps with watching to see if there are new accounts that are producing or accounts that are producing with low rates. This tool also helps with forecast. It helps with accuracy with what is on the books and what needs to be picked up. I enjoy that is shows how many group rooms are booked per day and at what rate. I also enjoy that it shows how many rooms have been picked up per day and in what segment. I enjoy the account tab and how it easily accessible it is. Its a fast way to see how many room nights each accounts have produced. You drill down by month and week. It shows the rate code next to the account which helps familiarize account rate codes. Also, in the account tab, I wish we someway could see what the quoted rate is for the account. That way I see if what we are selling for the day is lower than what the corporate rate is. It would be nice to have it all in one platform. I do like the home ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewGenerar Manager
1 months ago
Verified
... The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewRevenue Manager
1 months ago
Verified
... Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights. ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewMANAGER
1 months ago
Verified
... all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full ...
See full reviewMANAGER
1 months ago
Verified
... price for 1 person, put prices by brand and nothing else everything is perfect on my side. Except put in French. ...
See full reviewRevenue Coordinator
1 months ago
Verified
... Adding budgets is way too difficult for a platform that is otherwise so easy to maneuver. Also adding STR reports needs improvement. If you upload last weeks STR report then upload this new week, the ...
See full reviewWhat Types of Hotels Lighthouse is Popular For
Size
596 | Large (75-199 room)
222 | Medium (25-74 room)
34 | Small (10-24 room)
542 | X-Large (200+ room)
47 | X-Small (1-9 room)
Country
314 | United States of America
68 | Thailand
57 | United Kingdom
51 | Russian Federation
48 | United Arab Emirates
46 | Spain
43 | France
38 | India
35 | Canada
35 | Italy
31 | Poland
28 | Japan
27 | Australia
26 | China
26 | Brazil
24 | Germany
20 | Korea, South
19 | Portugal
19 | Mexico
18 | Singapore
18 | Indonesia
18 | Greece
16 | Belgium
14 | Hungary
14 | Saudi Arabia
13 | Malaysia
13 | Egypt
12 | Czech Republic
11 | Vietnam
11 | Maldives
11 | New Zealand
10 | Switzerland
10 | Azerbaijan
9 | South Africa
9 | Georgia
9 | Ireland
8 | Israel
7 | Qatar
7 | Serbia
7 | Ukraine
7 | Turkey
6 | Sweden
6 | Armenia
6 | Uzbekistan
6 | Peru
5 | Austria
5 | Montenegro
5 | Cambodia
5 | Morocco
5 | Romania
5 | Costa Rica
5 | Malta
4 | Fiji
4 | Norway
4 | Bulgaria
4 | Kazakhstan
4 | Kuwait
4 | Taiwan
4 | Bangladesh
3 | Finland
3 | Colombia
3 | Belarus
3 | Myanmar
3 | Iceland
3 | Ethiopia
3 | Ecuador
3 | Bahrain
2 | Estonia
2 | Seychelles
2 | Sri Lanka
2 | Philippines
2 | El Salvador
2 | Nepal
2 | Jordan
2 | Hong Kong
2 | Cyprus
2 | Uruguay
2 | Senegal
2 | Netherlands
2 | Panama
2 | Croatia
1 | Latvia
1 | Lebanon
1 | Albania
1 | Denmark
1 | Slovenia
1 | Cayman Islands
1 | Saint Lucia
1 | Angola
1 | Guatemala
1 | Bolivia
1 | Lithuania
1 | Belize
1 | Turks and Caicos Islands
1 | Bahamas
1 | Oman
1 | Iraq
1 | Dominican Republic
1 | French Polynesia
1 | Aruba
1 | Paraguay
1 | Laos
1 | Nigeria
1 | Mozambique
1 | Tunisia
1 | Mali
Type
413 | Bed & Breakfast & Inns
491 | Boutiques
743 | Branded Hotels
32 | Casinos
555 | City Center Hotels
419 | Airport/Conference Hotels
139 | Extended Stay & Serviced Apartments
81 | Hostels
334 | Limited Service & Budget Hotels
595 | Luxury Hotels
24 | Motels
408 | Resorts
22 | RV Parks & Campgrounds
21 | Vacation Rentals & Villas
Region
368 | North America
455 | Europe
306 | Asia Pacific
43 | Oceania
114 | Middle East
52 | South America
7 | Central America
26 | Africa
Category
1247 | Rate Shopping
574 | Business Intelligence
699 | Hotel Rate Parity
14 | Channel Managers
Didn’t find what you were looking for?
Capabilities
Easy dynamic pricing & promotion
Save time with intelligent channel management
Save time with intelligent channel management
Effortless efficiency. Save time by administering prices, restrictions, promotions & availability in one platform, without the worry of overbookings. Our all-in-one solution centralizes and automates the management of your distribution channels, saving you valuable time and streamlining your operations.
Automated rate parity management
The industry’s most trusted data and tools
Features
Rate Management
Room Type Mapping
Automation & Syncing
Administration & Settings
Analytics & Reporting
Other
Recommended by
Achievements
This vendor's trending score is rising, AI Channel Manager is the #7 most trending product in the Channel Managers category (out of 111) and the #278 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLighthouse has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Lighthouse Case Studies
How Lighthouse’s AI Channel Manager optimised revenue management at B-aparthotels
Brussels (Belgium)
How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid overbookings with Channel Manager.
Amsterdam (The Netherlands)
How the Holiday Inn Express Yerevan uses Rate Insight and Lighthouse Business Intelligence to Enhance Revenue Management and Stay Competitive
Yerevan (Armenia)
How the President Hotel uses Rate Insight and Market Insight to be more strategic and competitive
Cape Town (South Africa)
How Marc & Rose Hospitality optimizes commercial strategies and taps into new revenue opportunities with Rate and Market Insight
Carmel (United States of America)
How Wythe Hotel uses Lighthouse’s Business Intelligence to streamline their workflows and gain a deeper understanding of the property’s performance.
Brooklyn (United States of America)
How Six Senses Douro Valley Uses Business Intelligence and Rate Shopping Tools to Save Time, Streamline Data Analysis, and Make Data-Driven Pricing and Distribution Decisions
Samodaes (Portugal)
How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
Funchal (Portugal)
How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions
Seoul (Korea, South)
How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition
Furaveri (Maldives)
References
"Parity Insight addresses a major issue in the hotel industry right now."
"Using OTA Insight, Best Western has seen a 75% reduction in the number of parity issues that arise."
"Parity Insight offers the most accurate and relevant data we have ever seen, helping us to quickly make effective distribution and contracting decisions."
"In the past six months, we’ve managed to lower the frequency of undercutting by OTA’s in our hotel portfolio down to only 3% of the time."
"An amazing tool to get a snapshot of what's happening in the market as well as your own hotel. The user friendly interface is perfect for reporting, from front desk all the way up to GM level."
"OTA Insight is great for so many things but my favourite is the parity comparisons. It makes it so easy to be aware of issue rather than running into them and provides easy access to information and links to actually solve the them. Great time saver!"
"With Revenue Insight I have saved about 30-40 minutes every day in analysing the market and it has had a tremendous impact; RevPAR growth has averaged 5% over the last 16 months and ADR has increased by $20 over the course of a year."
"t’s a real game changer for our business. We’ve tracked a positive trend since implementing Revenue Insight. In the past six months, we’ve seen a total revenue increase of over $400,000 and an RGI increase of 7.4% YoY by shifting business to more profitable segments at our 200+ room beta property"
"It's an intuitive and user friendly tool extremely helpful for our revenue managers, providing timely and accurate rate shops straight into our RMS solution. Live shops are done within seconds and all the rates are live linked."
"Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance.""
""We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviour was taking place.""
"Highgate is excited to be working with OTA Insight, We had been searching for the best analytics technology that could give us the advantage to maximize our revenue across our portfolio. With the new Revenue Insight platform, we have the next level of business intelligence we need to stay ahead of the competition."
"Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster."
"For years we were looking for a solution to track rate parity, ota ranking, and comp pricing with unlimited rate shops. I was surprised to find that OTA Insight offered all of this and more....all on an easy to use platform."
"The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that I can differentiate based on amount of people occupying the room, including or excluding breakfast rates...it gives additional value and a new dimension to what rate shopping should be."
Featured Customers
More Products by Lighthouse
Hotelier Rating
Looking for specific info?
Phenomenal Team
Managing Partner from 25-49 room Bed & Breakfast & Inn in Saratoga (United States of America)
Very well organized, easy to use
House Relations Manager. from 50-74 room City Center Hotel in Barcelona (Spain)
Receiving multiple bookings without headaches
Owner from 5 to 9 room Vacation Rentals & Villa in Brecht (Belgium)
Rate Shopping , BI
Revenue Coordinator from 100 to 199 room Branded Hotel in San Jose (United States of America)
Light house is ease to access and very helpful application.
Cluster Revenue Manager from 75-99 room Bed & Breakfast & Inn in Woburn (United States of America)
How Lighthouse’s AI Channel Manager optimized revenue management at B-aparta hotels
Reservations & Revenue manager from 25-49 room Airport/Conference Hotel in Brussels (Belgium)
precise and detailed
MANAGER from 25-49 room in Quimper (France)
Super Useful Tool
Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Data
Generar Manager from 100 to 199 room City Center Hotel in Maputo (Mozambique)
Benefits of SiteMinder for Revenue Practitioners Key Benefits of SiteMinder Channel Manager for Revenue Practitioners
Vice President of Revenue Management from 200 to 499 room City Center Hotel in Kuala Lumpur (Malaysia)
Expert Q&A and Partner Recommendations
Submit RecommendationIndustry experts recommend Lighthouse for its superior data integration and transparency. Specific features praised include seamless integration with various systems, comprehensive rate shopping tools, and predictive event data application. Experts also highlight the platform's ability to unify diverse data types into a coherent format and its user-friendly reporting capabilities. However, some concerns were raised regarding the complexity of initial setup and occasional data inaccuracies.
AI-generated from the text of customer reviews
What does this product or service do well?
I’ve found Lighthouse’s platform really useful for managing hotel sales/revenue strategy. The tools for pricing optimization, booking management, and demand analysis are intuitive and effective. Features like rate shopping and performance benchmarking provide clear insights that help with making better decisions. It’s made managing pricing and market trends much easier and has definitely improved efficiency. Overall, it’s a practical and reliable tool for the hospitality industry.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The platform is intuitive and covers a wide range of tools, from rate shopping to performance benchmarking. Its ability to process large amounts of market data and turn it into clear, actionable insights sets it apart from others. Overall, it feels like a well-rounded solution designed to simplify complex decisions in the industry.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Invest time in understanding its tools, like demand forecasting and rate shopping, as they can significantly improve your pricing strategies and market positioning. The platform is powerful, but its true value comes when you use it proactively to stay ahead of trends and competitors.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Lighthouse
1 month ago
Lighthouse Announces $370 Million Series C Investment Led by KKR to Accelerate Platform Innovation and Growth
Lighthouse
1 month ago
How Lighthouse’s AI Channel Manager optimised revenue management at B-aparthotels
Lighthouse
1 month ago
How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid overbookings with Channel Manager.
Lighthouse
2 months ago
How the Holiday Inn Express Yerevan uses Rate Insight and Lighthouse Business Intelligence to Enhance Revenue Management and Stay Competitive
Lighthouse
2 months ago
How the President Hotel uses Rate Insight and Market Insight to be more strategic and competitive
Lighthouse
3 months ago
Lighthouse Launches Smart Compset, Enhancing Competitive Intelligence for Hoteliers
Lighthouse
5 months ago
Lighthouse Appoints Laura McDonough as Senior Vice President of Business Operations
Lighthouse
5 months ago
Lighthouse Launches AI-based Intelligent Channel Management with Pricing, Promotion, and Distribution Capabilities for Independent Hotels
Lighthouse
6 months ago
Lighthouse Acquires Berlin-Based HQ Revenue To Accelerate Commercial Strategy For The Travel & Hospitality Industry
Lighthouse
6 months ago
Lighthouse Launches Total Revenue for Business Intelligence with AI and Custom Reporting Capabilities
Lighthouse
10 months ago
Lighthouse Unlocks the Power of Generative AI with Launch of Smart Summaries for Hotels
Lighthouse
10 months ago
Lighthouse Expands Into Distribution With Acquisition of Stardekk
Lighthouse
11 months ago
Harnessing The Power Of Data: Cloudbeds And Lighthouse Announce Strategic Partnership
Lighthouse
1 year ago
Lighthouse (formerly OTA Insight) Wins Four 2024 HotelTechAwards, Reinforcing Leadership in Hospitality Technology
Lighthouse
1 year ago
How Marc & Rose Hospitality optimizes commercial strategies and taps into new revenue opportunities with Rate and Market Insight
Lighthouse
1 year ago
OTA Insight Rebrands as Lighthouse to Illuminate New Capabilities and Launch of a Unified Commercial Platform
Lighthouse
1 year ago
OTA Insight Unveils the Impact of "Taylor Swift Effect" on Global Hotel Markets
Lighthouse
1 year ago
OTA Insight's Mid-Year 2023 Report Reveals Robust Hotel Pricing Trends Amidst Shifting Global Dynamics
Lighthouse
1 year ago
OTA Insight Announces Benchmark Insight, Launching a New Era of Performance Benchmarking for Hotel Revenue Managers
Lighthouse
1 year ago
OTA Insight Expands Business Intelligence Product Suite and Launches Spider in EMEA
Lighthouse
1 year ago
OTA Insight Appoints Gregory Peppel as Head of Business Intelligence Products
Lighthouse
1 year ago
OTA Insight Strengthens Leadership Team, Appoints Vivek Bhogaraju as COO to Drive Strategic Growth
Lighthouse
1 year ago
OTA Insight Launches Rate Insight+, the First Commercial Solution to Combine Hotel and Short-Term Rental Data in a Single Platform
Lighthouse
1 year ago
OTA Insight Appoints Courtney Jones As New North American Vice President of Enterprise Sales
Lighthouse
2 years ago
OTA Insight Named Winner of 3 2023 HotelTechReport Awards, for 3rd Consecutive Year
Lighthouse
2 years ago
How Wythe Hotel uses Lighthouse’s Business Intelligence to streamline their workflows and gain a deeper understanding of the property’s performance.
Lighthouse
2 years ago
How Six Senses Douro Valley Uses Business Intelligence and Rate Shopping Tools to Save Time, Streamline Data Analysis, and Make Data-Driven Pricing and Distribution Decisions
Lighthouse
2 years ago
How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
Lighthouse
2 years ago
How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions
Lighthouse
2 years ago
How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition
Lighthouse
2 years ago
OTA Insight Expands its Innovation Hub in Ghent; Plans to Double Headcount
Lighthouse
2 years ago
Why Do the Lines Between the Hotel and Short-Term Rental Space Continue to Blur?
Lighthouse
2 years ago
OTA Insight Expands North American Leadership Team with Three Key Executive Hires
Lighthouse
2 years ago
OTA Insight Launches the Overview Homepage; an Industry-First Commercial Hub for Hoteliers to Plan, Monitor and Execute on Key Decisions
Lighthouse
2 years ago
Travel Demand Bulletin: Positive signs emerge for Europe’s hotel industry - Part 2
Lighthouse
2 years ago
Choice Hotels International Announces Collaboration with IDeaS to Empower Franchisee Revenue Growth
Lighthouse
2 years ago
OTA Insight Acquires Kriya RevGEN, Adding Market-Leading Hotel Portfolio & Chain Revenue Intelligence Solution To Commercial Platform
Lighthouse
2 years ago
OTA Insight Acquires Transparent to Form the World’s First Cloud-Based Commercial Platform to Serve Both Hotel and Short-Term Rental Industries
Lighthouse
2 years ago
The Four Key Pillars of a Successful Hotel Commercial Strategy
Lighthouse
2 years ago
OTA Insight Continues its Global Expansion with New Office in Brazil
Lighthouse
3 years ago
OTA Insight Raises $80M Series B Funding From Spectrum Equity to Bring Data-Driven Decisions to Hospitality Industry
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Lighthouse has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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