AI Channel Manager
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Tess, Stephanie, Matthias + 41 more experts recommend Lighthouse
Read RecommendationsAI Channel Manager
Unranked in Channel Managers
AI-powered channel management that transforms pricing and distribution for independent hotels.
95% recommended by 1238 hotels
NH Hotels, Soho House, Six Senses & 1235 others
What is Lighthouse?
Founded in 2012 | Headquarters in United Kingdom | 500 employees
Lighthouse's AI Automation Channel Manager is a tool designed to help hotels optimize their distribution strategy by automating the management of room rates and availability across multiple online travel agencies (OTAs) and booking platforms. It uses AI-driven insights to adjust pricing in real time, ensuring maximum revenue and occupancy. The platform simplifies channel management by consolidating operations into a single interface, reducing manual work, and minimizing the risk of overbookings or rate inconsistencies. This helps hotels increase efficiency, save time, and improve their overall revenue management strategy.
Lighthouse doesn’t have any screenshots available
Capabilities
Lighthouse doesn’t have any benefits or use cases available
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Lighthouse Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, AI Channel Manager is the #14 most trending product in the Channel Managers category (out of 110) and the #461 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLighthouse has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Lighthouse Pricing
Pricing Available By Request
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Lighthouse Case Studies
How Marc & Rose Hospitality optimizes commercial strategies and taps into new revenue opportunities with Rate and Market Insight
Carmel (United States of America)
How Wythe Hotel uses Lighthouse’s Business Intelligence to streamline their workflows and gain a deeper understanding of the property’s performance.
Brooklyn (United States of America)
How Six Senses Douro Valley Uses Business Intelligence and Rate Shopping Tools to Save Time, Streamline Data Analysis, and Make Data-Driven Pricing and Distribution Decisions
Samodaes (Portugal)
How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
Funchal (Portugal)
How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions
Seoul (Korea, South)
How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition
Furaveri (Maldives)
References
"Parity Insight addresses a major issue in the hotel industry right now."
Jeff Wermager
Senior Director of Revenue Optimisation Services @
Radisson Hotel Groups
"Using OTA Insight, Best Western has seen a 75% reduction in the number of parity issues that arise."
Monte Gardiner
Managing Director of Revenue Management @
Best Western Hotel President
"Parity Insight offers the most accurate and relevant data we have ever seen, helping us to quickly make effective distribution and contracting decisions."
Pelayo Pando
Director of e-Commerce Business Development and Market Strategy @
NH Hotel Group - Headquarters
"In the past six months, we’ve managed to lower the frequency of undercutting by OTA’s in our hotel portfolio down to only 3% of the time."
Brandon Burtis
Corporate Director of Revenue @
Pacifica Hotels
"An amazing tool to get a snapshot of what's happening in the market as well as your own hotel. The user friendly interface is perfect for reporting, from front desk all the way up to GM level."
Nilesh Patel
Regional Director of Revenue Management @
Heis Hotel
"OTA Insight is great for so many things but my favourite is the parity comparisons. It makes it so easy to be aware of issue rather than running into them and provides easy access to information and links to actually solve the them. Great time saver!"
John Warne
Revenue Manager @
Radisson RED Brussels
"With Revenue Insight I have saved about 30-40 minutes every day in analysing the market and it has had a tremendous impact; RevPAR growth has averaged 5% over the last 16 months and ADR has increased by $20 over the course of a year."
Michelle Mu
Director of Revenue @
Refinery Hotel
"t’s a real game changer for our business. We’ve tracked a positive trend since implementing Revenue Insight. In the past six months, we’ve seen a total revenue increase of over $400,000 and an RGI increase of 7.4% YoY by shifting business to more profitable segments at our 200+ room beta property"
Alexis Warburton
Regional Director - Revenue Management and Distribution @
Highgate
"It's an intuitive and user friendly tool extremely helpful for our revenue managers, providing timely and accurate rate shops straight into our RMS solution. Live shops are done within seconds and all the rates are live linked."
Christian F. Boerger
Corporate Director of Revenue Strategy @
Pacific Hospitality Group
"Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance.""
Will Jordan
Corporate Revenue Manager @
Wythe Hotel
""We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviour was taking place.""
David Gill
Director of Revenue Managment @
Silverado Resort and Spa
"Highgate is excited to be working with OTA Insight, We had been searching for the best analytics technology that could give us the advantage to maximize our revenue across our portfolio. With the new Revenue Insight platform, we have the next level of business intelligence we need to stay ahead of the competition."
Ankur Randev
Chief Revenue Officer @
Highgate
"Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster."
Aashish Trivedi
Group Director of Revenue @
Fusion
"For years we were looking for a solution to track rate parity, ota ranking, and comp pricing with unlimited rate shops. I was surprised to find that OTA Insight offered all of this and more....all on an easy to use platform."
Ryan Walker
Director of eCommerce and Mobile @
sbe | Morgans Hotel Group
"The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that I can differentiate based on amount of people occupying the room, including or excluding breakfast rates...it gives additional value and a new dimension to what rate shopping should be."
Tim Brown
Revenue Manager @
Sandstone Goods + Trading
Featured Customers
Popularity by Segment
Size
42 | X-Small (1-9 room)
32 | Small (10-24 room)
198 | Medium (25-74 room)
522 | Large (75-199 room)
507 | X-Large (200+ room)
Country
266 | United States of America
62 | Thailand
52 | United Kingdom
51 | Russian Federation
45 | Spain
45 | United Arab Emirates
41 | France
33 | Canada
32 | Italy
31 | India
30 | Poland
27 | Japan
25 | Brazil
24 | China
24 | Australia
21 | Germany
19 | Korea, South
17 | Singapore
17 | Mexico
16 | Portugal
16 | Indonesia
16 | Greece
13 | Hungary
13 | Saudi Arabia
12 | Belgium
12 | Egypt
11 | Czech Republic
11 | Vietnam
10 | Switzerland
10 | Azerbaijan
10 | Malaysia
10 | New Zealand
9 | Maldives
8 | South Africa
8 | Ireland
7 | Qatar
7 | Georgia
7 | Ukraine
7 | Israel
6 | Sweden
6 | Peru
6 | Turkey
5 | Montenegro
5 | Serbia
5 | Armenia
5 | Cambodia
5 | Morocco
5 | Romania
5 | Costa Rica
5 | Malta
4 | Fiji
4 | Norway
4 | Austria
4 | Bulgaria
4 | Kazakhstan
4 | Uzbekistan
4 | Bangladesh
3 | Finland
3 | Colombia
3 | Belarus
3 | Myanmar
3 | Hong Kong
3 | Kuwait
3 | Ecuador
3 | Iceland
3 | Ethiopia
3 | Taiwan
3 | Bahrain
2 | Estonia
2 | Seychelles
2 | Sri Lanka
2 | Philippines
2 | El Salvador
2 | Jordan
2 | Cyprus
2 | Uruguay
2 | Senegal
2 | Panama
1 | Latvia
1 | Lebanon
1 | Albania
1 | Denmark
1 | Slovenia
1 | Cayman Islands
1 | Nepal
1 | Saint Lucia
1 | Mozambique
1 | Angola
1 | Guatemala
1 | Bolivia
1 | Lithuania
1 | Belize
1 | Turks and Caicos Islands
1 | Bahamas
1 | Oman
1 | Netherlands
1 | Iraq
1 | Croatia
1 | Dominican Republic
1 | French Polynesia
1 | Aruba
1 | Paraguay
1 | Tunisia
1 | Mali
Type
671 | Branded Hotels
534 | Luxury Hotels
498 | City Center Hotels
420 | Boutiques
373 | Resorts
368 | Bed & Breakfast & Inns
348 | Airport/Conference Hotels
303 | Limited Service & Budget Hotels
119 | Extended Stay & Serviced Apartments
69 | Hostels
31 | Casinos
24 | Motels
21 | RV Parks & Campgrounds
19 | Vacation Rentals & Villas
Region
423 | Europe
316 | North America
276 | Asia Pacific
104 | Middle East
51 | South America
39 | Oceania
24 | Africa
7 | Central America
Category
1152 | Rate Shopping
638 | Hotel Rate Parity
488 | Business Intelligence
More Products by Lighthouse
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NEW AI Review summary
Industry experts recommend Lighthouse for its superior data integration and transparency. Specific features praised include seamless integration with various systems, comprehensive rate shopping tools, and predictive event data application. Experts also highlight the platform's ability to unify diverse data types into a coherent format and its user-friendly reporting capabilities. However, some concerns were raised regarding the complexity of initial setup and occasional data inaccuracies.
AI-generated from the text of customer reviews
Question:
What does this product or service do well?
Answer:
Our experience working with the Lighthouse team has been nothing but fantastic. We have a deep integration with the platform to bring in the data from Rate Insight into our Pricing algorithm as well as send our data outbound for consumption in the Lighthouse BI product. Our mutual customers have confidence in the quality of the rate data - which is of the utmost importance given the data's impact on recommended prices for their own property. From a BI perspective, our mutual customers appreciate the seamless data integration between our platforms, so they can see the RMS forecast alongside other key data elements.
Showing all answers to: "What does this product or service do well?"
Our experience working with the Lighthouse team has been nothing but fantastic. We have a deep integration with the platform to bring in the data from Rate Insight into our Pricing algorithm as well as send our data outbound for consumption in the Lighthouse BI product. Our mutual customers have confidence in the quality of the rate data - which is of the utmost importance given the data's impact on recommended prices for their own property. From a BI perspective, our mutual customers appreciate the seamless data integration between our platforms, so they can see the RMS forecast alongside other key data elements.
Lighthouse applies PredictHQ's predictive event data in an intelligent and effective manner that directly impacts decision making around rate setting and enables hoteliers to understand their position in the market and ability to increase profitability.
Lighthouse excels with its "great rate shops," offering a holistic approach to data management and analytics. Their solutions encompass inclusive room types and diverse rates, catering to varied client needs. This integrated strategy ensures comprehensive and efficient handling of eDiscovery and information governance, leveraging advanced technology and expert insights for superior service delivery.
it really assists with allowing all our data from the three different brand types into one format. The parity tools are very helpful. The rate shopping report are super easy to read and run. The daily summary report for each property and portfolio are very helpful for our ownership group. easy to compare ytd stats and market stats. Easy to setup different compset for market insight.
We are a hotel management company. We have our own revenue management tool that we use to recommend rates for all of our managed hotels. We have been a subscriber to the OTA Insight and now Lighthouse for a number of years and are very happy with the information that Lighthouse have been providing to us to determine rates for our hotels and our competitors on almost real time basis.
Question:
What differentiates this product or service from the competition?
Answer:
When I think about what makes Lighthouse different, two words/phrases come to mind: Transparency and Best In Class. We've consistently heard from our customers that they have a lot of confidence in the quality of the data and products provided by Lighthouse.
Showing all answers to: "What differentiates this product or service from the competition?"
When I think about what makes Lighthouse different, two words/phrases come to mind: Transparency and Best In Class. We've consistently heard from our customers that they have a lot of confidence in the quality of the data and products provided by Lighthouse.
Lighthouse enables hoteliers to indicate and include events that they know impact them while providing information on events that hoteliers might be unaware of or have overlooked to create a holistic and complete event insight solution to maximize revenue and market share.
Lighthouse differentiates itself with its detailed and deep rate shops. The company stands out for its comprehensive analysis and reporting, which delves into the minutiae of data management and eDiscovery. This depth allows for tailored solutions that cater specifically to client needs. Additionally, their customer service is notable for its responsiveness and expertise, ensuring clients receive support that's both informed and efficient
Its the only software we were able to find that could combine all properties data in one format. The full merger of OTA insights and Spider has made everything super simple in one place for daily review and strategy development
User interface, customer and corporate support. Data is very well presented. It provides us a lot of useful information of our competitors in particular and the market in general. It provides us a lot of flexibility in managing and manipulating the data for our own use.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The data and tools provided by the Lighthouse team can elevate your Commercial team. Take the time to meet the Lighthouse team and let them give you a demo. They're wonderful people to work with and the products will speak for themselves. It will be time well spent!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
The data and tools provided by the Lighthouse team can elevate your Commercial team. Take the time to meet the Lighthouse team and let them give you a demo. They're wonderful people to work with and the products will speak for themselves. It will be time well spent!
The Lighthouse offering is a valuable way to be aware of and take action on the demand generated by events, by further contextualizing this demand within rate and market insights for an all-in-one hotelier solution.
Lighthouse, previously known as OTA Insight, offers a range of advantages for the travel and hospitality industry. They have transformed from a rate shopping tool to a comprehensive commercial platform, integrating various products and data sets into a single user-friendly platform. The company focuses on providing the most accurate, real-time data, processed using AI and machine learning techniques, complemented by excellent customer service. This rebranding marks a significant step in their mission to reimagine commercial strategy for the industry, aiming to make data-driven decisions the norm in hospitality.
Consider the ROI on time to create daily revenue pick up report for different brands to merge into one. We found the ROI was huge for us so we can work more on strategy development and implementation over daily report development.
In order to be competitive, we highly recommend to using this product to all hoteliers and their general managers on a daily basis. It provides good market intelligence for rate shopping. Good Bye to the "Call Around" practices.
Recommended by
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@
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Stephanie Bouic
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Matthias Heel
Director of Hospitality Solutions
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Duetto
Kane Shepetunko
Regional Director of Revenue and Digital Marketing
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Argus Properties
Vinit Mody
@
MTEL Consultants
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Partnerships Specialist
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Sales Director
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Founder
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Manager of Customer Success
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Viktoria Skraba
CCO
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Damien Cazabonne
Marketplace Partner Sales Manager
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John Lingos-Webb
Sr. Director of Global Partnerships
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Clement Denarie
Director of Strategic Partnerships and Alliances
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Steven Reffin
Partnership Programme Manager
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Marco Kleiner
VP Global Sales
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Kerem Sezer
Partner Account Manager
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Michael McCartan
Chief Growth Officer
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VP Partnerships
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Tatiana Taylor
Global Partner Marketing
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Hugo Esteves
Head of Commercial Strategy & RM
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Director Technical Partner Success
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Don Cronin
Director of Product
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William Cotter
CEO
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Market Manager
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Lucilla Monaco
Sales Manager
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Ian Sloan
VP Partnerships
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Alexandra Fjällman
Chief Marketing Officer
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Michael McCartan
Chief Growth Officer
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Clément Dénarié
Director of Strategic Partnerships and Alliances
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Daniela Haid
Head of Marketing
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Anatoly Burdakov
CEO
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Leon Pijpers
CMO
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Anastassia Kravtsenko
Event Marketing
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Managing Director
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Senior Director of Marketing
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