Manage rooms and rates across 500+ booking channels
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AI Channel Manager
4.7 (37 REVIEWS)
HT Score
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
AI Channel Manager
Ranked 10 (out of 148) in Channel Managers
AI-powered channel management that transforms pricing and distribution for independent hotels.
95% recommended by 1892 hotels
Lighthouse is popular in United States with 13 hoteliers leaving an average rating of 96%.
Bell - AI powered product analyst
I analyzed all of Lighthouse’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Users describe SiteMinder as a strong channel manager for hotels needing faster rate, inventory, and booking sync across OTAs. They value its real-time updates, parity and distribution insights, and revenue tools like rate shopping and segmentation, which help improve occupancy and pricing decisions. Reviewers also note it reduces manual work and centralizes day-to-day distribution, though some mention slow drilldowns, occasional connection glitches, and a few missing or plan-gated features.
Partners say
Industry experts recommend Lighthouse for hotels that need channel management plus market intelligence in one commercial platform. They praise its real-time competitor rate shopping, demand and parity monitoring, AI-driven pricing, and PMS distribution feeds that help teams react faster and cut manual work. Reviewers also note breadth and fresh data, though some comments are more about the wider Lighthouse suite than pure channel management.
Casey, Hachem, Nadia and 10 others
Read their recommendationsWhat Types of Hotels Lighthouse is Popular For
Size
35 | X-Small (1-9 room)
195 | Small (10-49 room)
366 | Mid-Sized (50-99 room)
1194 | Large (100-499 room)
265 | X-Large (500+ room)
Country
375 | United States
96 | United Kingdom
91 | Thailand
78 | Spain
74 | Mexico
74 | France
64 | United Arab Emirates
63 | Turkey
51 | Russian Federation
50 | Canada
50 | India
47 | Germany
42 | Italy
36 | Poland
34 | Japan
33 | Sweden
32 | Australia
31 | Singapore
31 | Portugal
31 | China
30 | Greece
26 | Korea, South
26 | Brazil
22 | Malaysia
22 | Switzerland
20 | Indonesia
19 | Netherlands
19 | Belgium
19 | Saudi Arabia
18 | Ireland
18 | Austria
18 | Egypt
16 | Vietnam
16 | Hungary
15 | Maldives
13 | South Africa
13 | Czech Republic
13 | New Zealand
10 | Colombia
10 | Qatar
10 | Norway
10 | Azerbaijan
9 | Georgia
8 | Costa Rica
8 | Morocco
8 | Ukraine
8 | Israel
7 | Peru
7 | Denmark
7 | Taiwan
7 | Serbia
7 | Uzbekistan
6 | Romania
6 | Sri Lanka
6 | Armenia
5 | Philippines
5 | Fiji
5 | Montenegro
5 | Bulgaria
5 | Cambodia
5 | Malta
4 | Seychelles
4 | Finland
4 | Kazakhstan
4 | Kuwait
4 | Bahrain
4 | Iceland
4 | Bangladesh
3 | Nepal
3 | Uruguay
3 | Belarus
3 | Myanmar
3 | Ethiopia
3 | Ecuador
2 | Kenya
2 | Tunisia
2 | Laos
2 | Estonia
2 | Latvia
2 | El Salvador
2 | Jordan
2 | Cyprus
2 | Senegal
2 | Panama
2 | Croatia
2 | Nigeria
1 | Andorra
1 | Barbados
1 | Argentina
1 | Ghana
1 | Mauritius
1 | Dominican Republic
1 | Tanzania
1 | Lebanon
1 | Albania
1 | Slovenia
1 | Cayman Islands
1 | Saint Lucia
1 | Angola
1 | Guatemala
1 | Honduras
1 | Bolivia
1 | Lithuania
1 | Belize
1 | Turks and Caicos Islands
1 | Bahamas
1 | Iraq
1 | Mozambique
1 | Oman
1 | Bosnia and Herzegovina
1 | French Polynesia
1 | Paraguay
1 | Mali
Type
1021 | Branded Hotels
904 | Luxury Hotels
852 | Boutique Hotels
830 | City Center Hotels
663 | Airport/Conference Hotels
656 | Resorts
615 | Bed & Breakfast & Inns
464 | Limited Service & Budget Hotels
198 | Extended Stay & Serviced Apartments
132 | Hostels
63 | Vacation Rentals & Villas
51 | Casinos
37 | Motels
35 | RV Parks & Campgrounds
Region
720 | Europe
499 | North America
403 | Asia Pacific
199 | Middle East
66 | South America
51 | Oceania
42 | Africa
7 | Central America
Category
1410 | Rate Shopping
812 | Hotel Rate Parity
678 | Business Intelligence
444 | Direct Booking Tools
37 | Channel Managers
Didn’t find what you were looking for?
What is Lighthouse?
Founded in 2012 | Headquarters in United Kingdom | 500 employees
AI Channel Manager is a hotel channel management software that automates room rates and availability across OTAs and booking platforms from one interface. It uses AI-driven insights to help optimize distribution, pricing, and occupancy in real time while reducing manual work, rate inconsistencies, and overbooking risk. It also supports revenue decisions with useful reporting and segmentation views, helping hotels monitor distribution health and adapt their strategy more efficiently within existing operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Lighthouse products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Lighthouse Reviews Analyzed: 8
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Lighthouse Expert Recommendations Analyzed: 13
Read expert recommendationsDescription provided by Lighthouse
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Lighthouse's Provided Description:
"Lighthouse's AI Automation Channel Manager is a tool designed to help hotels optimize their distribution strategy by automating the management of room rates and availability across multiple online travel agencies (OTAs) and booking platforms. It uses AI-driven insights to adjust pricing in real time, ensuring maximum revenue and occupancy. The platform simplifies channel management by consolidating operations into a single interface, reducing manual work, and minimizing the risk of overbookings or rate inconsistencies. This helps hotels increase efficiency, save time, and improve their overall revenue management strategy."
FAQs
AI Channel Manager Alternatives
Not sure if Lighthouse is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Capabilities
Easy dynamic pricing & promotion
Easy dynamic pricing & promotion
Boost your revenue with AI-driven dynamic pricing. AI-driven rate recommendations and promotional strategies are automated based on real-time market demand, competitor prices and your occupancy through Pricing Manager.
Save time with intelligent channel management
Save time with intelligent channel management
Effortless efficiency. Save time by administering prices, restrictions, promotions & availability in one platform, without the worry of overbookings. Our all-in-one solution centralizes and automates the management of your distribution channels, saving you valuable time and streamlining your operations.
Automated rate parity management
Automated rate parity management
Rate parity across distribution channels is monitored automatically to ensure pricing is optimal, competitive and consistent at all times.
The industry’s most trusted data and tools
The industry’s most trusted data and tools
Leverage the same high-quality data that larger chains are using. Lighthouse is considered the leader in hospitality data quality, with solutions trusted by over 65,000 hotels globally.
Excellent customer service
Excellent customer service
You can always reach out to our local support teams. When you need us, we’re here with hands-on support in 14 languages around the globe.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Q4 '26 Channel Managers Survey Insights
Is Lighthouse a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 26
Mid-sized
94%
(1,152)
SiteMinder is a top Channel Managers pick among mid-sized hotels on HotelTechReport due to its real-time updates that keep inventory and pricing accurate across all connected OTAs. Hoteliers appreciate how this capability helps prevent overbookings and significantly reduces manual workload.
Mid-sized
94%
(1,152)
#1
of 26
SiteMinder is a top Channel Managers pick among mid-sized hotels on HotelTechReport due to its real-time updates that keep inventory and pricing accurate across all connected OTAs. Hoteliers appreciate how this capability helps prevent overbookings and significantly reduces manual workload.
Rank
Hotel type
Popular alternatives
#1
of 27
Luxury Hotels
93%
(968)
SiteMinder is a top Channel Managers pick among Luxury on HotelTechReport, praised for its real-time synchronization of rates and availability across booking channels, helping hoteliers minimize manual errors and reduce overbooking risk. This capability allows for smoother operations and reliable inventory management, which is crucial for luxury properties aiming to maintain high standards of service.
#1
of 27
Limited Service & Budget Hotels
93%
(703)
SiteMinder is a top Channel Managers pick among Limited-Service-Budget properties on HotelTechReport, valued for its real-time updates across multiple OTAs that help prevent overbookings and keep inventory accurate. Hoteliers appreciate "easy inventory control," allowing them to manage rates and availability seamlessly, crucial for maximizing revenue in a budget-conscious setting.
#1
of 23
Airport/Conference Hotels
94%
(749)
SiteMinder is a top Channel Managers pick among conference hotels on HotelTechReport because of its seamless real-time updates across all OTAs, which significantly reduces overbookings. Hoteliers appreciate that it streamlines daily operations and allows for efficient management of rates and availability in one centralized platform.
Luxury Hotels
93%
(968)
#1
of 27
SiteMinder is a top Channel Managers pick among Luxury on HotelTechReport, praised for its real-time synchronization of rates and availability across booking channels, helping hoteliers minimize manual errors and reduce overbooking risk. This capability allows for smoother operations and reliable inventory management, which is crucial for luxury properties aiming to maintain high standards of service.
Limited Service & Budget Hotels
93%
(703)
#1
of 27
SiteMinder is a top Channel Managers pick among Limited-Service-Budget properties on HotelTechReport, valued for its real-time updates across multiple OTAs that help prevent overbookings and keep inventory accurate. Hoteliers appreciate "easy inventory control," allowing them to manage rates and availability seamlessly, crucial for maximizing revenue in a budget-conscious setting.
Airport/Conference Hotels
94%
(749)
#1
of 23
SiteMinder is a top Channel Managers pick among conference hotels on HotelTechReport because of its seamless real-time updates across all OTAs, which significantly reduces overbookings. Hoteliers appreciate that it streamlines daily operations and allows for efficient management of rates and availability in one centralized platform.
Rank
Region
Popular alternatives
#1
of 14
North America
88%
(441)
Cloudbeds is a top Channel Managers pick among North America on HotelTechReport for its effective channel connectivity, which simplifies managing various OTAs, helping properties avoid double bookings and streamline availability. Users highlight its "very intuitive" calendar management for easy reservation oversight.
#1
of 27
Europe
92%
(659)
SiteMinder is a top Channel Managers pick among mid-sized hotels in Europe on HotelTechReport, praised for its ability to provide real-time updates across all channels, which helps prevent overbooking and saves operators significant manual effort. Hoteliers note that they can change rates and availability in one click, greatly improving their operational efficiency.
North America
88%
(441)
#1
of 14
Cloudbeds is a top Channel Managers pick among North America on HotelTechReport for its effective channel connectivity, which simplifies managing various OTAs, helping properties avoid double bookings and streamline availability. Users highlight its "very intuitive" calendar management for easy reservation oversight.
Europe
92%
(659)
#1
of 27
SiteMinder is a top Channel Managers pick among mid-sized hotels in Europe on HotelTechReport, praised for its ability to provide real-time updates across all channels, which helps prevent overbooking and saves operators significant manual effort. Hoteliers note that they can change rates and availability in one click, greatly improving their operational efficiency.
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Lighthouse Reviews Summary
Ease of Use
4.7/5
Customer Support
4.6/5
ROI
4.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, AI Channel Manager is the #4 most trending product in the Channel Managers category (out of 148) and the #220 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLighthouse has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Lighthouse Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Compare Lighthouse to Top Alternatives
More new channels. More new guests.
Stable OTA connectivity with more control over pricing than ever
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Hotelier Rating
Looking for specific info?
10
Instant access to critical data that saves time — exports need work
Director of Sales & Revenue Management from 200 to 499 room Branded Hotel in Bentonville (United States)
Verified
17 days ago
Instant access to critical data right at my fingertips has completely transformed how I manage rates, inventory, and group decisions for my properties. Whether I’m reviewing daily performance or analyzing custom date ranges, I can proactively stay ahead of pricing strategy. The platform makes it effortless to track account volume and revenu...
United States
United States
Director of Sales & Revenue Management
Large Hotel
10
Clear production info for faster decision making
General Manager from 200 to 499 room Branded Hotel in Hiroshima (Japan)
Verified
17 days ago
It gives you clear information of what and where your productions are coming instantly. It gives you great information to go through decision making process.
Japan
Japan
General Manager
Large Hotel
10
Fast, reliable revenue decisions — segment drilldown can lag
Revenue Analyst from 200 to 499 room Branded Hotel in Shanghai (China)
Verified
18 days ago
This tool offers consistent data standards, good real-time performance for OTB, a manageable MAPE for forecasts, and supports multi-dimensional filtering and scenario analysis. It significantly reduces the time spent manually retrieving data, integrates multi-channel booking data, and assists the revenue team in making rapid pricing and inv...
China
China
Revenue Analyst
Large Hotel
10
Easy, user-friendly channel management with responsive support — needs better user history and payments
Hotel Manager from 25-49 room Bed & Breakfast & Inn in Lauterbrunnen (Switzerland)
Verified
20 days ago
Easy, user-friendly, fast. The support is always there if we are 'stuck' and have some questions. [Not only AI automatisms.] Very well integrated channel manager and pricing tool too. [We don't use the pricing tool, as we are well booked all over the year.]
Switzerland
Switzerland
Hotel Manager
Small Hotel
10
Daily to monthly analysis that sharpens strategy
Reservation Manager from 200 to 499 room Bed & Breakfast & Inn in Abuja (Nigeria)
Verified
23 days ago
Compilation of daily, weekly, and monthly Analysis of the report. It helps me understand my hotel's position and develop strategies more effectively.
Nigeria
Nigeria
Reservation Manager
Large Hotel
10
Reliable systems and top-notch support — but follow up lags
Director of Revenue from 200 to 499 room Bed & Breakfast & Inn in Oslo (Norway)
Verified
25 days ago
The systems are working as they should and promised in sales pitches.
The customer success managers are top notch. They reply back asap when support is needed! So much better than Mews that never does that.
Norway
Norway
Director of Revenue
Large Hotel
9
Easy integration and responsive support — but no app limits tracking
Manager from 5 to 9 room Boutique in Kilindoni (Tanzania)
Verified
1 months ago
Easy and intuitive. Good support, who 99% answers quickly and help you for real. Easy integration with OTA and good way of keeping tracks of it.
Tanzania
Tanzania
Manager
X-Small Hotel
9
How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid over bookings with Channel Manager.
Director of Marketing from 100 to 199 room Bed & Breakfast & Inn in Amsterdam (Netherlands)
Verified
2 months ago
"We strongly recommend everyone who works with two or more channels to use Channel Manager. Not only to implement rate parity but also to provide an advantage to direct guests and to prevent the hotel from being overbooked. Another advantage of Channel Manager is that you have direct visibility of the reservations, which is not the case wit...
Netherlands
Netherlands
Director of Marketing
Large Hotel
10
Senior Regional Manager
Senior Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in Orlando (United States)
Verified
11 months ago
The ability to look at several types of rates from the brand or OTAs and different lengths of stay. Ease of adding or removing a hotel in the shop.
United States
United States
Senior Revenue Manager
Large Hotel
7
Lighthouse is a useful tool, but Forecast Predictions for my property are unreliable
Director of Sales from 100 to 199 room Boutique in Birmingham (United States)
Verified
11 months ago
Lighthouse has a lot of very useful tools and I mainly use the Segmentation Drilldown to complete my End of the month reports and watch pace and search for missing/underperforming segments. I use the Snapshot Day by Day to shop my rates against the competitive set daily. I also use the Market Segmentation breakdown for updating my Forecast...
United States
United States
Director of Sales
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Lighthouse gives hotels a clear, real-time view of the market: competitor rates, demand trends and their own business performance in one place. Its data helps commercial teams make faster, better-informed pricing and distribution decisions. Paired with reservation data from Stayntouch PMS, teams see the market and their own performance side by side.
Showing all answers to: "What does this product or service do well?"
Lighthouse gives hotels a clear, real-time view of the market: competitor rates, demand trends and their own business performance in one place. Its data helps commercial teams make faster, better-informed pricing and distribution decisions. Paired with reservation data from Stayntouch PMS, teams see the market and their own performance side by side.
Lighthouse products have the advantage of being comprehensive, with a channel management / CRS component and an RMS component for data analysis and the transmission of price recommendations to the PMS.
Lighthouse helps hotels make smarter commercial decisions by unifying rate intelligence, market demand data, and business-on-the-books insights. It gives revenue, sales, and marketing teams a clear view of pricing, pickup, and market trends so they can react faster and plan with confidence.
It does well as a channel manager as it offers wide variety of distribution options and integrations with OTAs and B2B options. It also offers a straight forward user interface with easy usage also for the users that does not have a lot of experience in hospitality sector.
Lighthouse Smart Distribution does an excellent job automating and optimizing hotel pricing and channel management. Our joint customers consistently benefit from real-time rate updates, unified distribution across all channels, and reduced manual work. It delivers reliable accuracy, strong revenue performance, and a smooth operational workflow.
Question:
What differentiates this product or service from the competition?
Answer:
The breadth and freshness of its market data stand out, along with the way it combines rate shopping, business intelligence and pricing in a single platform. Few competitors offer that much forward-looking insight in one tool.
Showing all answers to: "What differentiates this product or service from the competition?"
The breadth and freshness of its market data stand out, along with the way it combines rate shopping, business intelligence and pricing in a single platform. Few competitors offer that much forward-looking insight in one tool.
Covering both aspects—channel management/CRS for distribution and RMS for data analysis and price recommendation feeds to the PMS—is highly recommended for any new installation.
Lighthouse stands out for its breadth: it brings together pricing intelligence, benchmarking, parity monitoring, and demand analytics into a single commercial platform. By combining historical and forward-looking market data, it supports not just revenue management, but also sales strategy, distribution, and forecasting across teams.
User interface is definitely better and modern. It allows easier quick fixes and modifications such as discount codes, rate changes or package modifications. It has great user interface in calendar with color coordinated availability that is easily seen and also you can notice possible mistakes really easily.
What sets Lighthouse apart is its AI-driven, end-to-end approach. It goes beyond traditional channel management by combining dynamic pricing, competitor insights, and automated distribution in one platform. For our shared customers, this means smarter decisions, faster reactions to market changes, and stronger commercial results with minimal effort.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Ask the Lighthouse team to show you the views most relevant to your property, such as your compset and pickup. Once you see your market this clearly, it quickly becomes a daily habit for the whole commercial team.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Ask the Lighthouse team to show you the views most relevant to your property, such as your compset and pickup. Once you see your market this clearly, it quickly becomes a daily habit for the whole commercial team.
This product is interesting and works in a two-way configuration: the Channel Management System (CRS) part with the Cubilis RMS part to send price recommendations to the PMS. Recommended for any new installation.
To get the most value from Lighthouse, think beyond revenue management alone. Share clear goals across revenue, sales, and marketing, and use the platform as a shared source of truth. Hotels that align teams around Lighthouse’s market and demand insights tend to see stronger pricing decisions and more coordinated commercial strategies.
To really listen to set-up recommendations and really study the basic features of the program as it is really easy to use once you learn basic operations. It is the tool that is necessary for smooth hotel distribution and increase of revenue.
My advice is to fully embrace the automation Lighthouse Smart Distribution provides. Hoteliers who lean into its dynamic pricing, real-time updates, and centralized channel management see the fastest impact. Start by allowing the system to manage your core rate and availability updates - you’ll quickly experience how much time it saves and how reliably it improves revenue performance for our joint customers.
Recommended by
Casey Ward
Partnerships
@
Stayntouch
Hachem Alaoui Benhachem
Chef de projet
@
Medialog
NP
Nadia Petropoulou
Director, Partnerships
@
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Lucija Vujinović
Key account
@
FORWARD d.o.o.
Isabelle Massagé
Partner
@
Hotelspeaker
Casey Ward
Partnerships
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Stayntouch
Hachem Alaoui Benhachem
Chef de projet
@
Medialog
NP
Nadia Petropoulou
Director, Partnerships
@
Cloudbeds
Lucija Vujinović
Key account
@
FORWARD d.o.o.
Isabelle Massagé
Partner
@
Hotelspeaker
Fabricio Titiro
Director of Product Management
@
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Pritesh Patel
Director of Product Integration
@
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David Claessen
Owner
@
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Mercedes Vaini
Partnership Manager
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CEO & Founder
@
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Director
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CRO
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Partnership Manager
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Are you a consultant or vendor that recommends Lighthouse?
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Lighthouse Integrations
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Support
Verified Support
Lighthouse has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Response Time
Less than a day
Responsiveness
Excellent
Optimized for quick response
This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.
Learn more
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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