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AI Channel Manager
4.7 (15 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Christopher, Bart-Jan, John + 53 more experts recommend Lighthouse
Read RecommendationsAI Channel Manager
Unranked in Channel Managers
AI-powered channel management that transforms pricing and distribution for independent hotels.
95% recommended by 1374 hotels
NH Hotels, Soho House, Six Senses & 1371 others
What is Lighthouse?
Founded in 2012 | Headquarters in United Kingdom | 500 employees
Lighthouse's AI Automation Channel Manager is a tool designed to help hotels optimize their distribution strategy by automating the management of room rates and availability across multiple online travel agencies (OTAs) and booking platforms. It uses AI-driven insights to adjust pricing in real time, ensuring maximum revenue and occupancy. The platform simplifies channel management by consolidating operations into a single interface, reducing manual work, and minimizing the risk of overbookings or rate inconsistencies. This helps hotels increase efficiency, save time, and improve their overall revenue management strategy.
Capabilities
Easy dynamic pricing & promotion
Easy dynamic pricing & promotion
Boost your revenue with AI-driven dynamic pricing. AI-driven rate recommendations and promotional strategies are automated based on real-time market demand, competitor prices and your occupancy through Pricing Manager.
Save time with intelligent channel management
Save time with intelligent channel management
Effortless efficiency. Save time by administering prices, restrictions, promotions & availability in one platform, without the worry of overbookings. Our all-in-one solution centralizes and automates the management of your distribution channels, saving you valuable time and streamlining your operations.
Automated rate parity management
Automated rate parity management
Rate parity across distribution channels is monitored automatically to ensure pricing is optimal, competitive and consistent at all times.
The industry’s most trusted data and tools
The industry’s most trusted data and tools
Leverage the same high-quality data that larger chains are using. Lighthouse is considered the leader in hospitality data quality, with solutions trusted by over 65,000 hotels globally.
Excellent customer service
Excellent customer service
You can always reach out to our local support teams. When you need us, we’re here with hands-on support in 14 languages around the globe.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Lighthouse Reviews Summary
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.8/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, AI Channel Manager is the #8 most trending product in the Channel Managers category (out of 111) and the #285 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLighthouse has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Lighthouse Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Lighthouse Case Studies
How Lighthouse’s AI Channel Manager optimised revenue management at B-aparthotels
Brussels (Belgium)
How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid overbookings with Channel Manager.
Amsterdam (The Netherlands)
How the Holiday Inn Express Yerevan uses Rate Insight and Lighthouse Business Intelligence to Enhance Revenue Management and Stay Competitive
Yerevan (Armenia)
How the President Hotel uses Rate Insight and Market Insight to be more strategic and competitive
Cape Town (South Africa)
How Marc & Rose Hospitality optimizes commercial strategies and taps into new revenue opportunities with Rate and Market Insight
Carmel (United States of America)
How Wythe Hotel uses Lighthouse’s Business Intelligence to streamline their workflows and gain a deeper understanding of the property’s performance.
Brooklyn (United States of America)
How Six Senses Douro Valley Uses Business Intelligence and Rate Shopping Tools to Save Time, Streamline Data Analysis, and Make Data-Driven Pricing and Distribution Decisions
Samodaes (Portugal)
How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
Funchal (Portugal)
How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions
Seoul (Korea, South)
How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition
Furaveri (Maldives)
References
"Parity Insight addresses a major issue in the hotel industry right now."
Jeff Wermager
Senior Director of Revenue Optimisation Services @
Radisson Hotel Groups
"Using OTA Insight, Best Western has seen a 75% reduction in the number of parity issues that arise."
Monte Gardiner
Managing Director of Revenue Management @
Best Western Hotel President
"Parity Insight offers the most accurate and relevant data we have ever seen, helping us to quickly make effective distribution and contracting decisions."
Pelayo Pando
Director of e-Commerce Business Development and Market Strategy @
NH Hotel Group - Headquarters
"In the past six months, we’ve managed to lower the frequency of undercutting by OTA’s in our hotel portfolio down to only 3% of the time."
Brandon Burtis
Corporate Director of Revenue @
Pacifica Hotels
"An amazing tool to get a snapshot of what's happening in the market as well as your own hotel. The user friendly interface is perfect for reporting, from front desk all the way up to GM level."
Nilesh Patel
Regional Director of Revenue Management @
Heis Hotel
"OTA Insight is great for so many things but my favourite is the parity comparisons. It makes it so easy to be aware of issue rather than running into them and provides easy access to information and links to actually solve the them. Great time saver!"
John Warne
Revenue Manager @
Radisson RED Brussels
"With Revenue Insight I have saved about 30-40 minutes every day in analysing the market and it has had a tremendous impact; RevPAR growth has averaged 5% over the last 16 months and ADR has increased by $20 over the course of a year."
Michelle Mu
Director of Revenue @
Refinery Hotel
"t’s a real game changer for our business. We’ve tracked a positive trend since implementing Revenue Insight. In the past six months, we’ve seen a total revenue increase of over $400,000 and an RGI increase of 7.4% YoY by shifting business to more profitable segments at our 200+ room beta property"
Alexis Warburton
Regional Director - Revenue Management and Distribution @
Highgate
"It's an intuitive and user friendly tool extremely helpful for our revenue managers, providing timely and accurate rate shops straight into our RMS solution. Live shops are done within seconds and all the rates are live linked."
Christian F. Boerger
Corporate Director of Revenue Strategy @
Pacific Hospitality Group
"Revenue Insight has helped us slash the time we spend on reporting, leaving us more chances to dive deeper into the data and better understand our property's overall performance.""
Will Jordan
Corporate Revenue Manager @
Wythe Hotel
""We needed to get past the onslaught of cancellations and focus on identifying new customers. With Revenue Insight, we have the flexibility to immediately separate and understand what booking behaviour was taking place.""
David Gill
Director of Revenue Managment @
Silverado Resort and Spa
"Highgate is excited to be working with OTA Insight, We had been searching for the best analytics technology that could give us the advantage to maximize our revenue across our portfolio. With the new Revenue Insight platform, we have the next level of business intelligence we need to stay ahead of the competition."
Ankur Randev
Chief Revenue Officer @
Highgate
"Since using Rate Insight by OTA Insight, our revenue and reservations team have drastically improved their efficiency, completing tasks an estimated 60% faster."
Aashish Trivedi
Group Director of Revenue @
Fusion
"For years we were looking for a solution to track rate parity, ota ranking, and comp pricing with unlimited rate shops. I was surprised to find that OTA Insight offered all of this and more....all on an easy to use platform."
Ryan Walker
Director of eCommerce and Mobile @
sbe | Morgans Hotel Group
"The variety of the rate shops and the diversion that it has is crucial. Not only do I have the possibility to shop between refundable and non-refundable rates so the lowest possible or my BAR so that I can differentiate based on amount of people occupying the room, including or excluding breakfast rates...it gives additional value and a new dimension to what rate shopping should be."
Tim Brown
Revenue Manager @
Sandstone Goods + Trading
Featured Customers
More Products by Lighthouse
Hotelier Rating
Looking for specific info?
10
Reliable channel manager with excellent support
Owner from 10 to 24 room Boutique in Ghent (Belgium)
Verified
3 days ago
Lighthouse is a professional and stable channel manager with a clear and efficient mapping process. It runs smoothly, making daily operations hassle-free. What really sets it apart is the outstanding support. Knowledgeable, responsive, and always ready to assist. Highly recommended for any hotel looking for a reliable solution.
Belgium
Belgium
Owner
Small Hotel
9
Phenomenal Team
Managing Partner from 25-49 room Bed & Breakfast & Inn in Saratoga (United States of America)
Verified
2 months ago
We have been working with Kriya for years and our experience has been wonderful. When there are any concerns, they always escalate and use their resources and colleagues to ensure we get to the bottom of them. We really enjoy our channel manager, her positive nature and her eagerness to always help.
United States of America
United States of America
Managing Partner
Medium Hotel
8
Very well organized, easy to use
House Relations Manager. from 50-74 room City Center Hotel in Barcelona (Spain)
Verified
2 months ago
It's very intuitive and the information it's really helpful, ii used a lot the comparitions on the years, and productivity.
Spain
Spain
House Relations Manager.
Medium Hotel
10
Receiving multiple bookings without headaches
Owner from 5 to 9 room Vacation Rentals & Villa in Brecht (Belgium)
Verified
2 months ago
The ability and performance of receiving bookings through various channels and ota’s at the same time without having to check double bookings.
Belgium
Belgium
Owner
X-Small Hotel
9
Rate Shopping , BI
Revenue Coordinator from 100 to 199 room Branded Hotel in San Jose (United States of America)
Verified
2 months ago
I love how all competitor rates are all in one place and update frequently. It's a pretty easy platform to get around.
United States of America
United States of America
Revenue Coordinator
Large Hotel
10
Light house is ease to access and very helpful application.
Cluster Revenue Manager from 75-99 room Bed & Breakfast & Inn in Woburn (United States of America)
Verified
2 months ago
Light house is one of the best application to control the rates parity in the market and increase the revenue of the hotel.
United States of America
United States of America
Cluster Revenue Manager
Large Hotel
9
How Lighthouse’s AI Channel Manager optimized revenue management at B-aparta hotels
Reservations & Revenue manager from 25-49 room Airport/Conference Hotel in Brussels (Belgium)
Verified
2 months ago
We have no more over bookings, our prices and commissions are easily updated and it provides insightful reports to optimize our operations and accounting. The software saves us a huge amount of time.
Belgium
Belgium
Reservations & Revenue manager
Medium Hotel
9
precise and detailed
MANAGER from 25-49 room in Quimper (France)
Verified
2 months ago
all competitor prices, hotel names, daily and monthly prices, occupancy and whether hotels are full
France
France
MANAGER
Medium Hotel
10
Super Useful Tool
Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)
Verified
2 months ago
Ease of reading and interpreting data. Comprehensive data market tool. Excellent reporting capabilities. High data accuracy. Well-organized data presentation for quick insights.
United Arab Emirates
United Arab Emirates
Revenue Manager
Large Hotel
9
Data
Generar Manager from 100 to 199 room City Center Hotel in Maputo (Mozambique)
Verified
2 months ago
The KPI´s from property and compset, market demand and the search filters , graphics and daily data, adapt to multiple pax occupancy.
Mozambique
Mozambique
Generar Manager
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit RecommendationPartners say
Industry experts recommend Lighthouse for its superior data integration and transparency. Specific features praised include seamless integration with various systems, comprehensive rate shopping tools, and predictive event data application. Experts also highlight the platform's ability to unify diverse data types into a coherent format and its user-friendly reporting capabilities. However, some concerns were raised regarding the complexity of initial setup and occasional data inaccuracies.
AI-generated from the text of customer reviews
Question:
What does this product or service do well?
Answer:
I’ve found Lighthouse’s platform really useful for managing hotel sales/revenue strategy. The tools for pricing optimization, booking management, and demand analysis are intuitive and effective. Features like rate shopping and performance benchmarking provide clear insights that help with making better decisions. It’s made managing pricing and market trends much easier and has definitely improved efficiency. Overall, it’s a practical and reliable tool for the hospitality industry.
Showing all answers to: "What does this product or service do well?"
I’ve found Lighthouse’s platform really useful for managing hotel sales/revenue strategy. The tools for pricing optimization, booking management, and demand analysis are intuitive and effective. Features like rate shopping and performance benchmarking provide clear insights that help with making better decisions. It’s made managing pricing and market trends much easier and has definitely improved efficiency. Overall, it’s a practical and reliable tool for the hospitality industry.
Lighthouse does a fantastic job of simplifying and supercharging channel management for independent hotels. It uses AI to automatically adjust pricing, so your rates are always competitive and helping you bring in more revenue.
Lighthouse has the industry-leading rate shopping tool for a reason. It is reliable, comprehensive, and most importantly, the data is accurate. We have had a long-standing partnership and our mutual clients are always happy.
Lighthouse tools excel at streamlining hotel data and pricing strategies by providing real-time data and actionable insights. Their Pricing Manager empowers hoteliers to make dynamic pricing decisions that optimize revenue while staying competitive in the market.
Rate Insight is a great rate shopping solution. It offers a lot of flexibility to how to visualize and export data. Visualization is very helpful for the decision making. Service is smooth and the staff is professional!
Question:
What differentiates this product or service from the competition?
Answer:
The platform is intuitive and covers a wide range of tools, from rate shopping to performance benchmarking. Its ability to process large amounts of market data and turn it into clear, actionable insights sets it apart from others. Overall, it feels like a well-rounded solution designed to simplify complex decisions in the industry.
Showing all answers to: "What differentiates this product or service from the competition?"
The platform is intuitive and covers a wide range of tools, from rate shopping to performance benchmarking. Its ability to process large amounts of market data and turn it into clear, actionable insights sets it apart from others. Overall, it feels like a well-rounded solution designed to simplify complex decisions in the industry.
Lighthouse stands out from the competition because of its advanced AI capabilities. While many channel management tools simply help you manage inventory and rates, Lighthouse takes it a step further by using AI to dynamically optimize pricing in real time.
The data accuracy and the data frequency are what differentiates Lighthouse rate shopping. They have also continued to innovate and offer additional data products that clients love to leverage for their revenue strategy.
Lighthouse stands out for its user-friendly interface, real-time market intelligence, and robust automation features. They offer a variety of products and overall they have a great ability to seamlessly integrate with existing property management systems.
Data quality is greater, plenty of shopping services to choose from and the ways of analyzing shopping data sources. The service is stable and reliable, easy to use aka modern. I really enjoy the live shopping option.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Invest time in understanding its tools, like demand forecasting and rate shopping, as they can significantly improve your pricing strategies and market positioning. The platform is powerful, but its true value comes when you use it proactively to stay ahead of trends and competitors.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Invest time in understanding its tools, like demand forecasting and rate shopping, as they can significantly improve your pricing strategies and market positioning. The platform is powerful, but its true value comes when you use it proactively to stay ahead of trends and competitors.
Otamiser handles the channel manager for you while also pushing your hotel listings to the top of OTA search results. This combination of higher visibility and optimized, AI-driven pricing ensures you stay ahead of the competition and maximize your revenue. Together, Lighthouse and Otamiser create a powerful synergy that takes the hassle out of distribution while boosting your profitability.
Lighthouse may be best known for their rate shopping product offering but they do so much more. Be sure to look at what other applications they can offer you to make your life better and easier. They also have a fantastic team and are great to work with so take advantage of that.
Leverage the Lighthouse tools for automation and customization features to save time and ensure your pricing reflects real-time market conditions. Regularly review its insights to fine-tune your strategy and maximize its potential impact on your bottom line.
Make sure to use all the functionalities there are, you might be surprised that there is more than there seems. Other than that not much one can advise on as the system is good and user friendly. Check out other services offered by Lighthouse, many good solution even there.
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News
Lighthouse
2 months ago
Lighthouse Announces $370 Million Series C Investment Led by KKR to Accelerate Platform Innovation and Growth
Lighthouse
2 months ago
How Lighthouse’s AI Channel Manager optimised revenue management at B-aparthotels
Lighthouse
2 months ago
How XO Hotels Amsterdam efficiently manages distribution, pricing and availability to avoid overbookings with Channel Manager.
Lighthouse
2 months ago
How the Holiday Inn Express Yerevan uses Rate Insight and Lighthouse Business Intelligence to Enhance Revenue Management and Stay Competitive
Lighthouse
3 months ago
How the President Hotel uses Rate Insight and Market Insight to be more strategic and competitive
Lighthouse
4 months ago
Lighthouse Launches Smart Compset, Enhancing Competitive Intelligence for Hoteliers
Lighthouse
6 months ago
Lighthouse Appoints Laura McDonough as Senior Vice President of Business Operations
Lighthouse
6 months ago
Lighthouse Launches AI-based Intelligent Channel Management with Pricing, Promotion, and Distribution Capabilities for Independent Hotels
Lighthouse
7 months ago
Lighthouse Acquires Berlin-Based HQ Revenue To Accelerate Commercial Strategy For The Travel & Hospitality Industry
Lighthouse
7 months ago
Lighthouse Launches Total Revenue for Business Intelligence with AI and Custom Reporting Capabilities
Lighthouse
11 months ago
Lighthouse Unlocks the Power of Generative AI with Launch of Smart Summaries for Hotels
Lighthouse
11 months ago
Lighthouse Expands Into Distribution With Acquisition of Stardekk
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1 year ago
Harnessing The Power Of Data: Cloudbeds And Lighthouse Announce Strategic Partnership
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1 year ago
Lighthouse (formerly OTA Insight) Wins Four 2024 HotelTechAwards, Reinforcing Leadership in Hospitality Technology
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1 year ago
How Marc & Rose Hospitality optimizes commercial strategies and taps into new revenue opportunities with Rate and Market Insight
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1 year ago
OTA Insight Rebrands as Lighthouse to Illuminate New Capabilities and Launch of a Unified Commercial Platform
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1 year ago
OTA Insight Unveils the Impact of "Taylor Swift Effect" on Global Hotel Markets
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1 year ago
OTA Insight's Mid-Year 2023 Report Reveals Robust Hotel Pricing Trends Amidst Shifting Global Dynamics
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1 year ago
OTA Insight Announces Benchmark Insight, Launching a New Era of Performance Benchmarking for Hotel Revenue Managers
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1 year ago
OTA Insight Expands Business Intelligence Product Suite and Launches Spider in EMEA
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1 year ago
OTA Insight Appoints Gregory Peppel as Head of Business Intelligence Products
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1 year ago
OTA Insight Strengthens Leadership Team, Appoints Vivek Bhogaraju as COO to Drive Strategic Growth
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1 year ago
OTA Insight Launches Rate Insight+, the First Commercial Solution to Combine Hotel and Short-Term Rental Data in a Single Platform
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1 year ago
OTA Insight Appoints Courtney Jones As New North American Vice President of Enterprise Sales
Lighthouse
2 years ago
OTA Insight Named Winner of 3 2023 HotelTechReport Awards, for 3rd Consecutive Year
Lighthouse
2 years ago
How Wythe Hotel uses Lighthouse’s Business Intelligence to streamline their workflows and gain a deeper understanding of the property’s performance.
Lighthouse
2 years ago
How Six Senses Douro Valley Uses Business Intelligence and Rate Shopping Tools to Save Time, Streamline Data Analysis, and Make Data-Driven Pricing and Distribution Decisions
Lighthouse
2 years ago
How Four Views Hotels have used rate and market intelligence to better position their properties to realise their full revenue potential.
Lighthouse
2 years ago
How InterContinental Seoul Uses OTA Insight’s Suite of Business Intelligence Tools to Make More Effective and Informed Pricing Decisions
Lighthouse
2 years ago
How Furaveri Maldives Leveraged OTA Insight’s BI and Rate Intelligence Tools to Get Ahead of the Competition
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2 years ago
OTA Insight Expands its Innovation Hub in Ghent; Plans to Double Headcount
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2 years ago
Why Do the Lines Between the Hotel and Short-Term Rental Space Continue to Blur?
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2 years ago
OTA Insight Expands North American Leadership Team with Three Key Executive Hires
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OTA Insight Launches the Overview Homepage; an Industry-First Commercial Hub for Hoteliers to Plan, Monitor and Execute on Key Decisions
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Support
Verified Support
Lighthouse has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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