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Loopon Pre-Stay
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Loopon Pre-Stay
Unranked in Upselling Software
Commission-free up-selling and pre-arrival surveys help you and your guests design the perfect stay.
87% recommended by 21 hotels
Loopon has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is Loopon?
Founded in 2008 | Headquarters in Goteborg, Sweden | 11 employees
Loopon Pre-Stay is a comprehensive digital guest communication and up-selling platform designed for hotels. Utilizing Pre-Stay, hotels can effortlessly send customized welcome emails and offer commission-free up-selling opportunities to guests before their arrival. This integration not only enhances guest experience but also maximizes revenue by promoting upgrades and additional services in a seamless manner.
Pre-Stay fits smoothly into existing hotel operations by providing a unified system for all guest communications, ensuring that each interaction is part of a cohesive conversation. The intuitive interface allows hoteliers to easily set up and manage communication sequences, helping them to better understand and cater to their guests' needs right from the start of their journey.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Loopon products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Loopon Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Loopon Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Loopon
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Loopon's Provided Description:
"Loopon keeps all your guest communication as a single conversation through the entire guest journey. Pre-stay e-mails and up-selling, In-stay chat and feedback, Post-stay feedback and reputation management, Next-stay personalised e-mail campaigns. We are on a mission to provide hotels with the best holistic approach to digital guest communication by unifying all tools hotels need to communicate with their guests in one beautiful and easy-to-use system. Our tool integrates Pre-Stay welcome e-mails & commission-free up-selling, In-Stay chat & feedback, Post-Stay feedback & reputation management and Next-Stay marketing campaigns and website chat. With all guest communication in one single tool the hotel is able to offer a guest journey composed of a single conversation and experience, where the hotel is able to learn more about the guest with every single message."
FAQs
Capabilities
Loopon doesn’t have any benefits or use cases available
Features
Content Management
4/5 features
Customer Profiles
4/5 features
Guest Communication
4/5 features
Fulfillment & Payments
4/5 features
Analytics/Reporting
4/5 features
Multi-Prop Management
4/5 features
Other
0/1 features
Loopon Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Loopon Pre-Stay is the #13 most trending product in the Upselling Software category (out of 64) and the #673 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLoopon’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Loopon Pricing
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Hotelier Rating
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It looks like Loopon is not recommended by any hotels
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Question:
What does this product or service do well?
Answer:
Hoteliers want a bespoke and personal design when interacting and communicating with guests throughout the entire journey. In our latest partnership with Loopon, we’re elevating this further, by integrating Loopon’s extensive review engine into AeroGuest’s communication platform. This will allow hotels to seamlessly distribute tailored review requests, aligned with their unique property, while also gaining invaluable insights to continually enhance the overall guest experience.
Showing all answers to: "What does this product or service do well?"
Hoteliers want a bespoke and personal design when interacting and communicating with guests throughout the entire journey. In our latest partnership with Loopon, we’re elevating this further, by integrating Loopon’s extensive review engine into AeroGuest’s communication platform.
This will allow hotels to seamlessly distribute tailored review requests, aligned with their unique property, while also gaining invaluable insights to continually enhance the overall guest experience.
Question:
What differentiates this product or service from the competition?
Answer:
Hotels want a strict design when interacting and communicating with guests. The Loopon platform allows us to add a dynamic Guest Review link to the AeroGuest communication platform enabling hotels to send the review request exactly when they want and how they want - whether the link is received via In-App Messages, E-mail, or Text. The result is more guest reviews and a more coherent guest experience than any competitor.
Showing all answers to: "What differentiates this product or service from the competition?"
Hotels want a strict design when interacting and communicating with guests. The Loopon platform allows us to add a dynamic Guest Review link to the AeroGuest communication platform enabling hotels to send the review request exactly when they want and how they want - whether the link is received via In-App Messages, E-mail, or Text. The result is more guest reviews and a more coherent guest experience than any competitor.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Take a look at the AI-driven response suggestion module. It is really good and comprehensive. It makes use that you reply to all guest reviews thoroughly and politely, making the guest feel heard and appreciated.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Take a look at the AI-driven response suggestion module. It is really good and comprehensive. It makes use that you reply to all guest reviews thoroughly and politely, making the guest feel heard and appreciated.
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Support
Unverified
Loopon has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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