Runtriz F&B

Ranked 3 (out of 34) in Mobile Ordering & Room Service

Mobile Ordering & Room Service

Mobile Ordering has never been easier!

Ratings Snapshot

Certificate of Excellence
Read 16 reviews
94%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 34 in Mobile Ordering & Room Service

Ease of Use
4.9/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.6/5
Verified Customer Support

Runtriz’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Hotels 4 verified reviews
    100%
  • Extended Stay & Serviced Apartments 3 verified reviews
    97%
  • Motels 3 verified reviews
    90%
  • City Center Hotels 2 verified reviews
    95%
  • Airport/Conference Hotels 1 verified reviews
    90%
  • Casinos 1 verified reviews
    70%
  • Luxury Hotels 1 verified reviews
    100%

Runtriz F&B Overview

Runtriz F&B Overview

Runtriz F&B solution allows guests to place orders quickly and easily via the mobile app, regardless of location. Guests can schedule a pickup, request room delivery, or delivery to their current location using mobile menus. ​ You can also give guests an option for in-app payment with mobile pay powered by Stripe. Guests can pay via credit card, Apple Pay, Android Pay, or charge to their roo...

About Runtriz View website

Founded in 2006 | Headquarters in Los Angeles United States | 13 employees

Runtriz is a leading developer of software solutions for the hospitality industry, powering the digital and mobile strategies of many of the world's top casinos...

Other Products by Runtriz

1/2

Integrates with

Runtriz doesn’t have any verified integrations. Check back later for new Runtriz integrations.

What customers love about Runtriz F&B

Like 94% recommend

Manager from City Center Hotels

Ease of using, great way to communicate with guests before and after arrival. I do recommend this app and wish all guests complete it which will help expedite the check in process.

General Manager from Extended Stay & Serviced Apartments

Its very User friendly when it comes to operating, very effective to communicate and request management, compatible, no technical issues

Manager from City Center Hotels

I like that it opens communication between in-coming guest and front desk. Helping to make guests more informed and it helps to make staff aware of what to expect

General Manager from Motels

We love the communication we can have with our guests and our staff. It has saved us so much time.

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Expert Q&A and Partner Recommendations

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Features

Digital Menus

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Ordering

4/5 features

Clients & references

References & testimonials

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Runtriz doesn’t have any references available

Featured partners

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Runtriz doesn’t have any featured partners

Case studies

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Awards & Certifications

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Runtriz doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Canada
  • United States of America

16 Verified Runtriz Reviews

Likelihood to Recommend
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April 07, 2022

Runtriz F&B Review: Very accesible

front desk agent from Luxury Hotels in (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I like most that I can see requests clearly and the steps can be logged down after request have been made.

What do you dislike or think could be improved?

I think that the message portal that the guests use could be improved. It has minor delays when messages are sent.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 25, 2022

Runtriz F&B Review: Hospitality cash

Cashier from Casinos in Pompano Beach (United States of America)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

I like most that Mobile ordering is very convenient for the guest and the employee. It reminds me of Uber eats most of the guest that use it loves it.

What do you dislike or think could be improved?

What I think could be improved is that a manager or supervisor should be able to mark the item that is unavailable that day. So that the customers wouldn’t have to pay for something that they are not ge...

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

March 23, 2022

Runtriz F&B Review: Runtriz review

Manager in Reno (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This has helped me navigate a very easy ordering system and an exceptional charging service helping us authorize and charge for people ordering food. I love how I can easily match the prices and name and ...

What do you dislike or think could be improved?

Sometimes the system does not update and I have to keep refreshing the internet website in order to receive orders. Sometimes the prices do not match.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 12, 2022

Runtriz F&B Review: Runtriz helps us stay in touch with our guest

General Manager from Branded Hotels in McCall (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Its very easy for our staff to use and communicate with our hotel guest. Its a major time saver when guest use the pre-checkin feature.

What do you dislike or think could be improved?

Runtriz has been a huge improvement with communicating with our guest. Runtriz is creating revenue when guest check-in on line requesting upgrades.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 12, 2022

Runtriz F&B Review: It is convenient but could be more modern.

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

I think it is easy to use. Helpful for the stuff around my hotel. It’s easy to see what the guests want but it’s something that can be so much better.

What do you dislike or think could be improved?

I think it can be more modern. Computer programs these days are more accessible and easier to understand. This is simple , but it could be so much more. The notifications could be better so we can get to ...

Customer Support
3
Ease of Use
5
Value for money
2
Implementation
4

March 04, 2022

Runtriz F&B Review: This is such a great way to interact with the guests privately without them coming to you. The guests really e...

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

They are easyand fun. They are always offering trainings of new things. And it's very savvy. The light ding really catches your attention to answer the incoming messages.

What do you dislike or think could be improved?

Nothing is really a great app. It's nice to move along with technology on this direction for the ones that chose.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent press releases

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Resources & reports

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Popular Runtriz F&B Integrations

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