Offer personalized dining experiences to guests and take orders through Duve to drive ancillary revenue.
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Runtriz F&B
4.7 (16 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Runtriz F&B
Unranked in Mobile Ordering & Room Service
Mobile Ordering has never been easier!
90% recommended by 41 hotels
More than 50% of Runtriz’s reviews come from United States of America.
What is Runtriz?
Founded in 2006 | Headquarters in Los Angeles (United States) | 13 employees
Runtriz F&B is a mobile food and beverage ordering and payment solution tailored for hospitality businesses. This platform allows guests to conveniently place orders from their mobile devices, whether they are in their room, at a restaurant, or anywhere within the property. Guests can choose to schedule a pickup or request delivery to their specific location. With support for in-app payments through Stripe, guests can seamlessly pay for their orders using credit card, Apple Pay, Android Pay, or charge the expense to their room. Runtriz F&B enhances guest experience by streamlining the ordering process and integrating seamlessly into existing operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Runtriz products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Runtriz Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Runtriz Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Runtriz
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Runtriz's Provided Description:
"<p>Runtriz F&B solution allows guests to place orders quickly and easily via the mobile app, regardless of location. Guests can schedule a pickup, request room delivery, or delivery to their current location using mobile menus. You can also give guests an option for in-app payment with mobile pay powered by Stripe. Guests can pay via credit card, Apple Pay, Android Pay, or charge to their room.</p>"
FAQs
Runtriz F&B Alternatives
Not sure if Runtriz is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Capabilities
Runtriz doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Runtriz Reviews Summary
Ease of Use
4.9/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Runtriz F&B is the #6 most trending product in the Mobile Ordering & Room Service category (out of 49) and the #322 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreRuntriz’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Runtriz Pricing
Pricing Available By Request
Runtriz has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Very accesible
front desk agent from 100 to 199 room Luxury Hotel in Brooklyn (United States of America)
Verified
3 years ago
I like most that I can see requests clearly and the steps can be logged down after request have been made.
United States of America
United States of America
front desk agent
Large Hotel
7
Hospitality cash
Cashier from 50-74 room Branded Hotel in Pompano Beach (United States of America)
Verified
3 years ago
I like most that Mobile ordering is very convenient for the guest and the employee. It reminds me of Uber eats most of the guest that use it loves it.
United States of America
United States of America
Cashier
Mid-Sized Hotel
10
Runtriz review
Manager from 1 to 4 room Casino in Reno (United States of America)
Verified
3 years ago
This has helped me navigate a very easy ordering system and an exceptional charging service helping us authorize and charge for people ordering food. I love how I can easily match the prices and name and room number with the system to guarantee that I am doing my job correctly and providing the best customer service to our guests that deser...
United States of America
United States of America
Manager
X-Small Hotel
7
It is convenient but could be more modern.
from 50-74 room Bed & Breakfast & Inn in Arcata (United States of America)
Verified
3 years ago
I think it is easy to use. Helpful for the stuff around my hotel. It’s easy to see what the guests want but it’s something that can be so much better.
United States of America
United States of America
Mid-Sized Hotel
10
Runtriz helps us stay in touch with our guest
General Manager from 50-74 room Branded Hotel in McCall (United States of America)
Verified
3 years ago
Its very easy for our staff to use and communicate with our hotel guest. Its a major time saver when guest use the pre-checkin feature.
United States of America
United States of America
General Manager
Mid-Sized Hotel
9
its good, effective, user friendly
Operations Manager from 75-99 room Bed & Breakfast & Inn in Leduc (Canada)
Verified
3 years ago
you can send quick message to guest, reduces the pressure f o r F ront desk to answer phone calls
Canada
Canada
Operations Manager
Large Hotel
10
This is such a great way to interact with the guests privately without them coming to you. The guests really enjoy it. So do the staff
from 50-74 room Boutique in Hudson (United States of America)
Verified
3 years ago
They are easyand fun. They are always offering trainings of new things. And it's very savvy. The light ding really catches your attention to answer the incoming messages.
United States of America
United States of America
Mid-Sized Hotel
10
Runtriz = Results
from 75-99 room Bed & Breakfast & Inn in Edmonton (Canada)
Verified
3 years ago
Super simple and user friendly for both our guests and our staff for mobile check-in, texting guests, and resolving their requests. Our guests are happy with an expedited check-in and we are seeing revenue in no resistance upselling and early check-in/late check-out fees. $10 to $20 per guest adds up quickly over time. Runtriz team is readi...
Canada
Canada
Large Hotel
10
Great platform for comm
from 25-49 room Bed & Breakfast & Inn in Apalachicola (United States of America)
Verified
3 years ago
Loved this platform for guest and staff to use to be on the same page. Thank you. Keep up the great work.
United States of America
United States of America
Mid-Sized Hotel
10
The Perfect Tool To Allow Guests To Access Our Services
Manager from 100 to 199 room Branded Hotel in Fort McMurray (Canada)
Verified
4 years ago
Our hotel guests can easily and quickly ask a question and get an immediate response from our team.
As we continue to navigate COVID-19 our guests want less interaction with staff so this provides an excellent option.
Canada
Canada
Manager
Large Hotel
- 1
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Expert Q&A and Partner Recommendations
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Support
Unverified
Runtriz has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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