Runtriz F&B

4.7 (16 REVIEWS)

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HT Score  
0 out of 100
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Mobile Ordering has never been easier!

More than 50% of Runtriz’s reviews come from United States of America.

Ratings Summary

4.7
Excellent
Ease of Use
4.9/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Runtriz F&B is the #13 most trending product in the Mobile Ordering & Room Service category (out of 44) and the #690 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Runtriz’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Runtriz F&B
Founded in 2006 | Headquarters in Los Angeles (United States) | 13 employees
Runtriz F&B solution allows guests to place orders quickly and easily via the mobile app, regardless of location. Guests can schedule a pickup, request room delivery, or delivery to their current location using mobile menus. ​ You can also give guests an option for in-app payment with mobile pay powered by Stripe. Guests can pay via credit card, Apple Pay, Android Pay, or charge to their room.

Capabilities

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Runtriz doesn’t have any benefits or use cases available

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Pricing

Pricing Available By Request

Runtriz has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

1 | X-Small (1-9 room)

15 | Medium (25-74 room)

23 | Large (75-199 room)

4 | X-Large (200+ room)

Country

24 | United States of America

19 | Canada

Type

36 | Branded Hotels

36 | Limited Service & Budget Hotels

13 | Bed & Breakfast & Inns

7 | Motels

5 | City Center Hotels

4 | Resorts

3 | Casinos

3 | Airport/Conference Hotels

3 | Extended Stay & Serviced Apartments

3 | RV Parks & Campgrounds

2 | Luxury Hotels

1 | Boutiques

Region

43 | North America

Category

38 | Hotel Guest Apps

16 | Mobile Ordering & Room Service

Hotelier Rating

Excellent
31
Very Good
5
Average
7
Poor
1
Terrible
0

Property Size

  • X-Small (1)
  • Medium (15)
  • Large (23)
  • X-Large (4)

Country

  • United States of America
    United States of America
    (24)
  • Canada
    Canada
    (19)

Region

  • North America
    North America
    (43)
10

Very accesible

front desk agent from 100 to 199 room Luxury Hotel in (United States of America)

Verified
2 years ago
I like most that I can see requests clearly and the steps can be logged down after request have been made.
Country United States of America
front desk agent
Large Hotel
7

Hospitality cash

Cashier from 1 to 4 room Casino in Pompano Beach (United States of America)

Verified
2 years ago
I like most that Mobile ordering is very convenient for the guest and the employee. It reminds me of Uber eats most of the guest that use it loves it.
Country United States of America
Cashier
X-Small Hotel
10

Runtriz review

Manager from 500+ room Casino in Reno (United States of America)

Verified
2 years ago
This has helped me navigate a very easy ordering system and an exceptional charging service helping us authorize and charge for people ordering food. I love how I can easily match the prices and name and room number with the system to guarantee that I am doing my job correctly and providing the best customer service to our guests that deser...
Country United States of America
Manager
X-Large Hotel
7

It is convenient but could be more modern.

from 50-74 room Bed & Breakfast & Inn in Arcata (United States of America)

Verified
2 years ago
I think it is easy to use. Helpful for the stuff around my hotel. It’s easy to see what the guests want but it’s something that can be so much better.
Country United States of America
Medium Hotel
10

Runtriz helps us stay in touch with our guest

General Manager from 50-74 room Branded Hotel in McCall (United States of America)

Verified
2 years ago
Its very easy for our staff to use and communicate with our hotel guest. Its a major time saver when guest use the pre-checkin feature.
Country United States of America
General Manager
Medium Hotel
9

its good, effective, user friendly

Operations Manager from 75-99 room Bed & Breakfast & Inn in Leduc (Canada)

Verified
2 years ago
you can send quick message to guest, reduces the pressure f o r F ront desk to answer phone calls
Country Canada
Operations Manager
Large Hotel
10

This is such a great way to interact with the guests privately without them coming to you. The guests really enjoy it. So do the staff

from 50-74 room Branded Hotel in Hudson (United States of America)

Verified
2 years ago
They are easyand fun. They are always offering trainings of new things. And it's very savvy. The light ding really catches your attention to answer the incoming messages.
Country United States of America
Medium Hotel
10

Runtriz = Results

from 200 to 499 room Branded Hotel in Edmonton (Canada)

Verified
2 years ago
Super simple and user friendly for both our guests and our staff for mobile check-in, texting guests, and resolving their requests. Our guests are happy with an expedited check-in and we are seeing revenue in no resistance upselling and early check-in/late check-out fees. $10 to $20 per guest adds up quickly over time. Runtriz team is readi...
Country Canada
X-Large Hotel
10

Great platform for comm

from 25-49 room Bed & Breakfast & Inn in Apalachicola (United States of America)

Verified
2 years ago
Loved this platform for guest and staff to use to be on the same page. Thank you. Keep up the great work.
Country United States of America
Medium Hotel
10

The Perfect Tool To Allow Guests To Access Our Services

Manager from 100 to 199 room Branded Hotel in Fort McMurray (Canada)

Verified
2 years ago
Our hotel guests can easily and quickly ask a question and get an immediate response from our team. As we continue to navigate COVID-19 our guests want less interaction with staff so this provides an excellent option.
Country Canada
Manager
Large Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Support

Unverified

Runtriz has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

90%

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