Ratings Snapshot
94%
Recommend
#8
Popularity index
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #8 out of 43 in Mobile Ordering & Room Service
Ease of Use
4.9/5
ROI
4.5/5
Implementation
4.6/5
Customer Support
4.6/5
Verified Customer Support
Runtriz’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Runtriz F&B Overview
Runtriz F&B Overview
Runtriz F&B solution allows guests to place orders quickly and easily via the mobile app, regardless of location. Guests can schedule a pickup, request room delivery, or delivery to their current location using mobile menus. You can also give guests an option for in-app payment with mobile pay powered by Stripe. Guests can pay via credit card, Apple Pay, Android Pay, or charge to their roo...
About Runtriz View website
Founded in 2006 | Headquarters in Los Angeles United States | 13 employeesRuntriz is a leading developer of software solutions for the hospitality industry, powering the digital and mobile strategies of many of the world's top casinos...
Other Products by Runtriz
1/2
Integrates with
Runtriz doesn’t have any verified integrations. Check back later for new Runtriz integrations.
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What customers love about Runtriz F&B
94% recommend
General Manager
Its very User friendly when it comes to operating, very effective to communicate and request management, compatible, no technical issues
Manager
I like that it opens communication between in-coming guest and front desk. Helping to make guests more informed and it helps to make staff aware of what to expect
General Manager
We love the communication we can have with our guests and our staff. It has saved us so much time.
Expert Q&A and Partner Recommendations
Runtriz hasn’t been recommended by any experts or partners yet
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Clients & references
References & testimonials
Runtriz doesn’t have any references available
Featured partners
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Case studies
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Awards & Certifications
Runtriz doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Canada
- United States of America
April 07, 2022
Runtriz F&B Review: Very accesible
front desk agent from Luxury Hotels in (United States of America)
Recommend
10/10
What do you like most?
I like most that I can see requests clearly and the steps can be logged down after request have been made.
What do you dislike or think could be improved?
I think that the message portal that the guests use could be improved. It has minor delays when messages are sent.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 25, 2022
Runtriz F&B Review: Hospitality cash
Cashier from Casinos in Pompano Beach (United States of America)
Recommend
7/10
What do you like most?
I like most that Mobile ordering is very convenient for the guest and the employee. It reminds me of Uber eats most of the guest that use it loves it.
What do you dislike or think could be improved?
What I think could be improved is that a manager or supervisor should be able to mark the item that is unavailable that day. So that the customers wouldn’t have to pay for something that they are not ge...
Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4
March 23, 2022
Runtriz F&B Review: Runtriz review
Manager from Casinos in Reno (United States of America)
Recommend
10/10
What do you like most?
This has helped me navigate a very easy ordering system and an exceptional charging service helping us authorize and charge for people ordering food. I love how I can easily match the prices and name and ...
What do you dislike or think could be improved?
Sometimes the system does not update and I have to keep refreshing the internet website in order to receive orders. Sometimes the prices do not match.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 12, 2022
Runtriz F&B Review: Runtriz helps us stay in touch with our guest
General Manager from Branded Hotels in McCall (United States of America)
Recommend
10/10
What do you like most?
Its very easy for our staff to use and communicate with our hotel guest. Its a major time saver when guest use the pre-checkin feature.
What do you dislike or think could be improved?
Runtriz has been a huge improvement with communicating with our guest. Runtriz is creating revenue when guest check-in on line requesting upgrades.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 12, 2022
Runtriz F&B Review: It is convenient but could be more modern.
from Motels in Arcata (United States of America)
Recommend
7/10
What do you like most?
I think it is easy to use. Helpful for the stuff around my hotel. It’s easy to see what the guests want but it’s something that can be so much better.
What do you dislike or think could be improved?
I think it can be more modern. Computer programs these days are more accessible and easier to understand. This is simple , but it could be so much more. The notifications could be better so we can get to ...
Customer Support
3
Ease of Use
5
Value for money
2
Implementation
4
March 04, 2022
Runtriz F&B Review: This is such a great way to interact with the guests privately without them coming to you. The guests really e...
from Branded Hotels in Hudson (United States of America)
Recommend
10/10
What do you like most?
They are easyand fun. They are always offering trainings of new things. And it's very savvy. The light ding really catches your attention to answer the incoming messages.
What do you dislike or think could be improved?
Nothing is really a great app. It's nice to move along with technology on this direction for the ones that chose.
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Runtriz doesn’t have any free e-books or reports available
Popular Runtriz F&B Integrations
Manager
Ease of using, great way to communicate with guests before and after arrival. I do recommend this app and wish all guests complete it which will help expedite the check in process.