Thanks a lot for your nice review ! We are very happy to read such nice testimonies about Bowo. If y...
Ratings Snapshot
96%
Recommend
#6
Popularity index
HT SCORE
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #6 out of 22 in In-Room Hotel Tablets
Ease of Use
4.9/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
5.0/5
Verified Customer Support
Bowo’s customer support processes haven’t yet been verified by Hotel Tech Report.
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BOWO Guest Room Tablets Overview
BOWO Guest Room Tablets Overview
Bowo is the most advanced hospitality solution on the market when it comes to guest experience. We help hoteliers in their strategy (upsell, communication, digital marketing, loyalty and more) by pulling together all of their internal services and profitable external services, all over a tailor-made platform. Bowo offers a limitless, seamless and profitable customer experience.
About Bowo View website
Founded in 2017 | Headquarters in Montpellier France | 10 employeesAll the experience of a hotel stay with an in-room digital solution* Our mission is to enrich the hotel services and make them easily accessible, to generate a ...
Other Products by Bowo
1/6
Integrates with
- Property Management Systems
- Livechat & Chatbots
- Hotel Management Software
Need a custom integration?
What customers love about BOWO Guest Room Tablets
96% recommend
Deputy Manager from Boutiques
- Reactivity of the team - Professionalism at every level from sales to creative team - The aesthetic of the tablet, the quality and the richness of the offer
Head concierge from Luxury Hotels
No more papers in the room. Quick update for room service dishes or breakfast products. No more phone calls for orders (no misunderstandings)
Rooms Division Manager from Boutiques
The product is of excellent quality. The application is extra personalized and every part can by managed by client of himself. The Bowo team is at your service 24/7. Excellent value for money.
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Connectivity with BOWO offers the customer a direct communication channel with the hotel teams, especially for his requests. The teams gain in reactivity while improving the customer experience.
by PIERRE LAFON (1CHECK) on March 14, 2022
See more answers (2)
Question:
What differentiates this product or service from the competition?
Answer:
Bowo offers a tailor made development that makes each guest app unique (by its appearance and its functionalities). They designed a user-experience first solution that anyone can use : the user-friendly interface is quick and easy to pick up. And their customer support is very helpful.
by PIERRE LAFON (1CHECK) on March 14, 2022
See more answers (2)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
I would recommend to check the demo and compare it with other solutions in the market. Choose the one that understands your needs, supports your business and has proven to grow their functionality at pace. Bowo will be happy to show you examples of guest apps they have made for their clients.
by PIERRE LAFON (1CHECK) on March 14, 2022
See more answers (2)
Recommended by
PIERRE LAFON
Co Founder @ 1CHECK
Celine Barbeau
Marketing & Communication Manager @ Misterbooking
Celine Barbeau
Marketing & Communication Manager @ Misterbooking
Features
Want to go behind the scenes and see how BOWO Guest Room Tablets works?
Clients & references
References & testimonials
Perfect tool for hotelier
Excellent quality
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- France
- Slovakia
- Mexico
May 10, 2022
BOWO Guest Room Tablets Review: A personalized application for each hotelier
Director of the Rooms from Luxury Hotels in Saint-Tropez (France)
Recommend
10/10
What do you like most?
The adaptability of the Bowo team to our expectations. Their responsiveness. The aesthetics of the application. Their professionalism and their constant desire to improve their solution.
What do you dislike or think could be improved?
The CRM in full development is to be constantly improved to meet the needs of our customers who will evolve
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
May 04, 2022
BOWO Guest Room Tablets Review: Valuable guest experience
General Manager from Luxury Hotels in Paris (France)
Recommend
10/10
What do you like most?
I like the design of the app, the simplicity in term of using a the way we are closer from our guest. It's a very great tool to communicate on our events !
What do you dislike or think could be improved?
-connectivity with pms, possibility to check the invoice for the guest and to pay the invoice. -Emailing prior guest arrival in order to have an access to the services of the hotel.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
April 07, 2022
BOWO Guest Room Tablets Review: Very good experience
Community Manager from Hostels in Hyères (France)
Recommend
10/10
What do you like most?
Many thanks to Marine de Bowo for her intervention on our website. Very good assistance support, I recommend!
What do you dislike or think could be improved?
The display of texts on the photos: indeed it would have been great if we could move our text on an inserted visual, so that the text is adapted in relation to the visual.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
April 05, 2022
BOWO Guest Room Tablets Review: Excellence, both in product and service.
Responsable Hébergement from Luxury Hotels in Bonifacio (France)
Recommend
10/10
What do you like most?
The simplicity of the application, both for the client and for the professional. The great availability of Marine for her training and numerous advice.
What do you dislike or think could be improved?
Nothing for the moment. The service is of high quality, the application seems to correspond to the expectations of our establishment, many options and modifications can be made without difficulty.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
March 17, 2022
BOWO Guest Room Tablets Review: Excellent follow-up
Front Office Manager from Boutiques in Nice (France)
Recommend
10/10
What do you like most?
At the slightest need, Marine has always been very professional, available, pedagogue and what is more positive and pleasant and this without waiting.
What do you dislike or think could be improved?
The back office could be clearer, but I know that it is in the process of being improved, which proves the good listening between Bowo and its partners.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Mar 21, 2022 Martin . from Bowo replied:
March 11, 2022
BOWO Guest Room Tablets Review: The Best Digital Experience in the hotel industry!
Development Director from Resorts in Cassis (France)
Recommend
10/10
What do you like most?
The teams are very available and committed to their client, from the sales department to the account management. Communication and passion are the key for this great company :)
What do you dislike or think could be improved?
Always looking for more functionnalities!!! The bowo white label web app is truly amazing and full of endless possibilities. Nothing negative to say about the product or approach :)
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Mar 21, 2022 Martin . from Bowo replied:
Thank you for such a review ! Our team is proud to see that our profuct fits your needs perfectly. ...
Pricing
Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month
Recent News & Content
Recent articles
Bowo doesn’t have any recent coverage yet
Recent press releases
Resources & reports
In-Room Hotel Tablets
Published by Bowo
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The Guide to Hotel Industry Trends for 2022
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Head of HR & Hospitality from Vacation Rentals & Villas
- The product itself: intuitive, easy-to-use, relevant, complete. - The flexibility demonstrated by the Bowo team. - The tailored developments whenever we needed them.