BOWO Guest Room Tablets
4.6 (47 REVIEWS)
Kirsty, Guilain, Aurélien + 18 more experts recommend Bowo
Read RecommendationsBOWO Guest Room Tablets
Ranked 4 (out of 25) in In-Room Hotel Tablets
Their stays are unique, make them memorable.
96% recommended by 101 hotels
Louvre Hotels Group, Relais & Chateaux, Maison Mère & 98 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, BOWO Guest Room Tablets is the #3 most trending product in the In-Room Hotel Tablets category (out of 25) and the #106 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBowo has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Bespoke webapp
Restaurant, Spa Booking & Reservations
Restaurant, Spa Booking & Reservations
Through the App Bowo, guests can access the room directory, order room service, book a session at the SPA or any other activity, pay online, report issues, etc. We offer personalized recommendations to guest based on their preferences to maximize hotel upsell potential.
Communication Hub & Chatbot
Communication Hub & Chatbot
Through the chatbot, guests also have access to a virtual assistant, capable of answering around 80% of their queries automatically, in 130 languages, 24/7. This hub also centralises all the hotel's communication channels (emails, SMS, chat...) in ONE inbox, a great improvement to the hotel's service.
Guest relationship platform (CRM)
Features
Content & Information
Messaging & Communication
Request Management
Upselling & Offers
Guest Profiles
Advertising
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"In 2022, we generated more than €130000 in turnover thanks to the orders and bookings made on Bowo."
"The Bowo Guest App technology not only improves the guest experience, but also streamlines and simplifies the work of our staff."
"Bowo is a very easy tool to use. It's always in progression, beautiful to look at and intuitive. Best team as well."
"Bowo is simply offering a must have solution for lifestyle hotels. For some of our hotels with rich and dense customer experience, it is a real game changer for our guests and our teams."
"Bowo allows us to have reliable work processes and to avoid all the friction involved in communication between departments. For example, as Bowo is linked to our POS tool, all the breakfast staff can see the client's orders directly."
"I am totally convinced by the system, it’s obviously a time-saver. The housekeeper does half the walking she used to. And the guests are super happy."
"Luxury is in the detail and this kind of detail provides a real plus."
"What worked well between mk2 and Bowo, is the fact that we share this philosophy of trying new things, testing things out, finding solutions and moving forward."
"Together, we developed the most innovative and attractive application on the market."
"This allows us to share what Esprit de France is with guests, to convey our values, to explain the hotel's works of art to curious guests without having them having to call reception. The tool means we can do more than simply providing practical information about the hotel. This enables us to build the brand universe."
"The application helps us grow all the hotel's secondary points of sale, whether it's the SPA, F&B, or even concierge activities. It also enables us to incorporate additional external services that we wouldn't have been able to implement without Bowo."
"It saves an incredible amount of time!"
Featured Customers
Popularity by Segment
Size
7 | X-Small (1-9 room)
15 | Small (10-24 room)
58 | Medium (25-74 room)
34 | Large (75-199 room)
15 | X-Large (200+ room)
Country
107 | France
11 | Mexico
2 | Mauritius
2 | Guadeloupe
2 | Hungary
1 | Slovakia
1 | Morocco
1 | Switzerland
1 | Canada
1 | Argentina
1 | Netherlands
1 | French Polynesia
1 | Panama
1 | Oman
1 | Ireland
Type
77 | Luxury Hotels
28 | Boutiques
24 | City Center Hotels
21 | Branded Hotels
17 | Hostels
14 | Resorts
5 | Motels
5 | Vacation Rentals & Villas
3 | Extended Stay & Serviced Apartments
3 | Limited Service & Budget Hotels
2 | Airport/Conference Hotels
1 | Bed & Breakfast & Inns
1 | Casinos
1 | RV Parks & Campgrounds
Region
113 | Europe
12 | North America
3 | Africa
2 | South America
2 | Central America
1 | Oceania
1 | Middle East
Category
105 | Hotel Guest Apps
47 | In-Room Hotel Tablets
More Products by Bowo
Hotelier Rating
Change our lifes!
General Manager from 25-49 room Boutique in Paris (France)
Awesome app and service.
Skeypper from 200 to 499 room Boutique in Bagnères-de-Bigorre (France)
Fully customizable application with all the features required for operating a luxury hotel
Responsable marketing from 10 to 24 room Hostel in Cotignac (France)
Intuitive and scalable / connection with the digital world is simple and fast
General manager from 50-74 room Luxury Hotel in La Croix-Valmer (France)
Customer service to recommend
Assistante marketing et communication from 25-49 room Luxury Hotel in Honfleur (France)
Great in-Room tablet for guest’s comfort
Director from 5 to 9 room Luxury Hotel in Honfleur (France)
The experience working with them
CTO from 25-49 room in Paris (France)
Bowo: The Key to Guest Happiness!
Executive chef from 200 to 499 room City Center Hotel in Ciudad de México (Mexico)
Touchscreen tablets in room
directrice hôtel Aiden from 50-74 room Boutique in Lorient (France)
Fluidity & quality
Superviseur de réception from 25-49 room Boutique in Lourmarin (France)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Bowo is an incredible addition to any property. Every hotelier I have spoken to who uses bowo is over the moon. I would recommend bowo in a heartbeat as it is such an easy way to immediately take your guest's experience from normal to memorable.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
I have had the privilege of staying in a bowo hotel and I have to say my experience was enhanced to say the least. The ability to cater to a modern guest is what really makes bowo stand out from the competition. It is modern, easy to use and a must have for any hotelier today catering to a new generation of guests.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
I would recommend speaking thoroughly with the bowo team. Each and every member I have met goes above and beyond for their clients. The care and attention they take to ensure a smooth experience is overwhelming so if you have any questions or want to explore the system further, be sure to call on them.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Staff Collaboration Tools
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Bowo has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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