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BOWO Guest Room Tablets
4.7 (51 REVIEWS)
HT Score
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
BOWO Guest Room Tablets
Ranked 4 (out of 26) in In-Room Hotel Tablets
Their stays are unique, make them memorable.
96% recommended by 104 hotels
Bowo has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Bowo’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Bowo for its user-friendly interface and ability to enhance guest satisfaction. Key features include in-room tablets that support entertainment apps like Netflix, direct room service orders, upsell opportunities via an online shop, and seamless PMS integration. However, users report issues like wifi uptime and occasional tablet malfunctions. Overall, Bowo is praised for elevating guest experience, boosting ancillary revenue, and streamlining internal operations.
What Types of Hotels Bowo is Popular For
Size
5 | X-Small (1-9 room)
22 | Small (10-24 room)
58 | Mid-Sized (25-74 room)
40 | Large (75-199 room)
17 | X-Large (200+ room)
Country
115 | France
11 | Mexico
2 | Hungary
1 | Slovakia
1 | Turkey
1 | Morocco
1 | Canada
1 | Argentina
1 | United Arab Emirates
1 | Netherlands
1 | Panama
1 | Oman
1 | China
Type
88 | Luxury Hotels
60 | Boutiques
39 | Airport/Conference Hotels
38 | City Center Hotels
37 | Bed & Breakfast & Inns
26 | Resorts
25 | Branded Hotels
20 | Hostels
14 | Extended Stay & Serviced Apartments
10 | Limited Service & Budget Hotels
9 | Casinos
8 | Vacation Rentals & Villas
5 | Motels
1 | RV Parks & Campgrounds
Region
119 | Europe
12 | North America
3 | Middle East
2 | South America
1 | Asia Pacific
1 | Africa
Category
112 | Hotel Guest Apps
51 | In-Room Hotel Tablets
Didn’t find what you were looking for?
What is Bowo?
Founded in 2017 | Headquarters in Montpellier (France) | 10 employees
BOWO Guest Room Tablets is an innovative platform designed to enhance hotel experiences by offering in-room tablets that centralize various guest services. The tablets support popular entertainment apps like Netflix, enabling guests to enjoy their favorite shows and movies. Guests can also use the tablets to directly order room service, purchase items through an online shop, and access hotel amenities seamlessly. Integration with property management systems (PMS) ensures smooth operations, while the user-friendly interface simplifies guest interaction. This platform not only elevates guest satisfaction but also boosts ancillary revenue and streamlines internal operations, fitting seamlessly into existing hotel systems.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Bowo products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Bowo Reviews Analyzed: 51
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Bowo Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Bowo
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Bowo's Provided Description:
"The future of hospitality is being shaped today! Whether you run a hotel or a restaurant, your industry is changing: you know it’s not just about providing a room or a meal any more, it’s about providing a new experience in its own right. At Bowo, we're transforming the hotel experience. Our Guest App gathers all services and offerings of a property into an intuitive and modern web application, custom-developed for each property. From online check-in to room service ordering, including the automation of pre / during / post stay communications, our solution enriches the guest experience, facilitates efficient communication, and significantly increases property revenues. Set yourself apart from your competitors. Join our community of over 600 partner hotels in 17 countries."
FAQs
Capabilities
Bespoke webapp
Bespoke webapp
Thanks to its resolutely modern design and instinctive navigation, guest can find in the Bowo app all the services and information they are looking for with ease.
Restaurant, Spa Booking & Reservations
Restaurant, Spa Booking & Reservations
Through the App Bowo, guests can access the room directory, order room service, book a session at the SPA or any other activity, pay online, report issues, etc. We offer personalized recommendations to guest based on their preferences to maximize hotel upsell potential.
Communication Hub & Chatbot
Communication Hub & Chatbot
Through the chatbot, guests also have access to a virtual assistant, capable of answering around 80% of their queries automatically, in 130 languages, 24/7. This hub also centralises all the hotel's communication channels (emails, SMS, chat...) in ONE inbox, a great improvement to the hotel's service.
Guest relationship platform (CRM)
Guest relationship platform (CRM)
At a time when travellers are looking to personalise their stay, the Bowo App enables hoteliers to profile customers, send pre-stay, in-stay, and post-stay communications, carry out satisfaction surveys, automate marketing and create loyalty programmes
Entertainment
Entertainment
The city guide, their Netflix series or digital press (7000+ titles)... are all just a click away for travellers.
Features
Content & Information
4/5 features
Messaging & Communication
4/5 features
Request Management
4/5 features
Upselling & Offers
4/5 features
Guest Profiles
4/5 features
Advertising
4/5 features
Bowo Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, BOWO Guest Room Tablets is the #8 most trending product in the In-Room Hotel Tablets category (out of 26) and the #521 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBowo has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Bowo Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Bowo to Top Alternatives
Engage and delight your guests with touchscreen access to all of your amenities.
A single device that offers guests access to all your property’s services, amenities and more from the comfort of their room.
Want to find out if Bowo is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
9
Without Yellow
Hospitality Supervisor from 100 to 199 room Boutique in Nice (France)
Verified
18 months ago
The design, the easy to use for the guest and easy to modify from the staff point of view. All set
France
France
Hospitality Supervisor
Large Hotel
10
A very good partner
marketing manager from 50-74 room Bed & Breakfast & Inn in Istanbul (Turkey)
Verified
18 months ago
Very versatile, Bowo enable us to communicate and promote our products to our guests, event help them prepare their stay with us.
Turkey
Turkey
marketing manager
Mid-Sized Hotel
10
A new-generation room directory
chef reception from 10 to 24 room Bed & Breakfast & Inn in Zonza (France)
Verified
18 months ago
An easy to use tablet for all categories of client, product presentation, the online shop to boost additional sales, streamlines customer requests at reception
France
France
chef reception
Small Hotel
10
#upsell
Manager from 50-74 room City Center Hotel in Paris (France)
Verified
18 months ago
Easy to use, brings a new experience. Customers are happy to use it. Improve our image. Support is very reactive.
France
France
Manager
Mid-Sized Hotel
9
Change our lifes!
General Manager from 25-49 room Boutique in Paris (France)
Verified
18 months ago
Easy to use for the hotel, easy to use for the guest, the tablet has made our life easier. The app can be personalised to each hotel, amazing!
France
France
General Manager
Mid-Sized Hotel
10
Awesome app and service.
Skeypper from 75-99 room Boutique in Paris (France)
Verified
2 years ago
Great customer service and guest functionalities. Awesome app and service. Great functionnalities. Team is awesome. Always ready to help. Thank you guys!
France
France
Skeypper
Large Hotel
10
Fully customizable application with all the features required for operating a luxury hotel
Responsable marketing from 10 to 24 room Bed & Breakfast & Inn in Cotignac (France)
Verified
2 years ago
Possibility of creating an online store, selling your concierge activities, sending push pop ups directly to the room
France
France
Responsable marketing
Small Hotel
10
Intuitive and scalable / connection with the digital world is simple and fast
General manager from 25-49 room Luxury Hotel in La Croix-Valmer (France)
Verified
2 years ago
Quick handling by the customer / modern presentation of the house and services / a real upsell tool / constant evolution with the life of the company (new product / additional sale / event....) the possibility for the company to centralize home information
France
France
General manager
Mid-Sized Hotel
9
Customer service to recommend
Assistante marketing et communication from 25-49 room Airport/Conference Hotel in Honfleur (France)
Verified
2 years ago
We are working with BOWO to install tablets in the rooms of our various hotels as well as a WebApp currently under development. Contact with my project manager was immediately smooth, she was available for all my questions and took note of my comments. Everyone I spoke to was a very good trainer and very attentive. We are very satisfied and...
France
France
Assistante marketing et communication
Mid-Sized Hotel
10
Great in-Room tablet for guest’s comfort
Director from 5 to 9 room Boutique in Honfleur (France)
Verified
2 years ago
Bowo propose a sexy interface for our guests, making it easy for them to get information and book our services. The screen mirroring option is much appreciated so Netflix and Amazon Prime Video can be enjoyed on the TV.
France
France
Director
X-Small Hotel
- 1
- 2
- 3
- 4
- 5
- 6
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Bowo offers a fantastic platform for hoteliers looking to digitize their guest communication and enhance their stay throughout their whole journey. The product is well thought through keeping the guest in the center of attention at every phase of their stay, enhancing their experiences.
Showing all answers to: "What does this product or service do well?"
Bowo offers a fantastic platform for hoteliers looking to digitize their guest communication and enhance their stay throughout their whole journey. The product is well thought through keeping the guest in the center of attention at every phase of their stay, enhancing their experiences.
Our strategic partnership with Bowo serves as a cornerstone, empowering our shared clientele to curate and deliver an all-encompassing, gratifying customer experience for travelers during their stays at respective establishments.
Connectivity with BOWO offers the customer a direct communication channel with the hotel teams, especially for his requests. The teams gain in reactivity while improving the customer experience.
The Bowo guest app optimizes the customer experience! It allows hoteliers to generate additional revenue, automate their processes and customers to order services (roomservice, restaurant reservations, spa, etc.).
Bowo offers a great digital service to hoteliers who are looking for more digitalization in their property. The solution helps travellers to upgrade their stay whenever they want and so, helps hoteliers to boost their sales during all the stay.
Question:
What differentiates this product or service from the competition?
Answer:
The completeness in terms of product features, the attention to detail on the user interface side, the usage of advanced technologies and future communication trends. All of these come together in the right, modern way showing their level of understanding of how great guest communication in hospitality looks like to provide our guests with unique experiences.
Showing all answers to: "What differentiates this product or service from the competition?"
The completeness in terms of product features, the attention to detail on the user interface side, the usage of advanced technologies and future communication trends. All of these come together in the right, modern way showing their level of understanding of how great guest communication in hospitality looks like to provide our guests with unique experiences.
As members of Synapse-hotel, our two solutions are highly complementary, enabling hoteliers to build a tailor-made solution based on their specific needs without concerns about compatibility. The PMS and the client application communicate in real-time, ensuring the exchange of accurate information at the right moment.
Bowo offers a tailor made development that makes each guest app unique (by its appearance and its functionalities). They designed a user-experience first solution that anyone can use : the user-friendly interface is quick and easy to pick up. And their customer support is very helpful.
The implementation of the tool is fluid, the solution is fully customizable, the team is very responsive! The application is complete and well thought out (hotel, restaurant, spa...) I highly recommend!
As partner, what I love the most when I work with Bowo is their team. That's such a pleasure to work with a team always motivated, smiling and friendly. Moreover, their product is a great tool for hotels. It completes perfectly our PMS offer to our common clients.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Use the full potential of the products they are offering. Ask them about best practices working with other companies to create the best digital guest journey for your own property. They are a great team that started Bowo out of passion for hospitality, which shows in their services and products.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Use the full potential of the products they are offering. Ask them about best practices working with other companies to create the best digital guest journey for your own property. They are a great team that started Bowo out of passion for hospitality, which shows in their services and products.
In that case, if you're considering Bowo as a client application for your hotel, my advice would be to thoroughly assess its features and compatibility with your hotel's specific needs. Additionally, seek feedback from other hoteliers who have implemented Bowo to ensure it aligns well with your expectations and enhances the overall guest experience.
I would recommend to check the demo and compare it with other solutions in the market. Choose the one that understands your needs, supports your business and has proven to grow their functionality at pace. Bowo will be happy to show you examples of guest apps they have made for their clients.
If you want to improve your customers' experience, streamline communication, make additional sales, automate your customer journey, Bowo is for you. The +: You have a follow-up of the additional revenue generated!
If an hotelier wants to digitalize his property, increase his guest experience before and during the stay and generate more revenues, I will suggest him to start with the Bowo serviceas soon as he can. This tool helps to increase communications too, an other good way to develop sales!
Recommended by
Luka Berger
Founder & CEO
@
Flexkeeping
Aurélien Vionnet
CEO
@
Thais-pms
PIERRE LAFON
Co Founder
@
1CHECK
Alicia Dorget
Directrice commerciale
@
Thais PMS
Celine Barbeau
Marketing & Communication Manager
@
Misterbooking
Luka Berger
Founder & CEO
@
Flexkeeping
Aurélien Vionnet
CEO
@
Thais-pms
PIERRE LAFON
Co Founder
@
1CHECK
Alicia Dorget
Directrice commerciale
@
Thais PMS
Celine Barbeau
Marketing & Communication Manager
@
Misterbooking
Jeremy Obert
Senior Area Manager - EMEA
@
PressReader
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Support
Verified Support
Bowo has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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