BOWO Guest Room Tablets

4.6 (47 REVIEWS)

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HT Score  
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Kirsty, Guilain, Aurélien + 18 more experts recommend Bowo

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BOWO Guest Room Tablets

4.6 (47 REVIEWS)

Ranked 4 (out of 25) in In-Room Hotel Tablets

Their stays are unique, make them memorable.

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Bowo has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.4/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, BOWO Guest Room Tablets is the #3 most trending product in the In-Room Hotel Tablets category (out of 25) and the #106 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Bowo has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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88 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About BOWO Guest Room Tablets
Founded in 2017 | Headquarters in Montpellier (France) | 10 employees
The future of hospitality is being shaped today! Whether you run a hotel or a restaurant, your industry is changing: you know it’s not just about providing a room or a meal any more, it’s about providing a new experience in its own right. At Bowo, we're transforming the hotel experience. Our Guest App gathers all services and offerings of a property into an intuitive and modern web application, custom-developed for each property. From online check-in to room service ordering, including the automation of pre / during / post stay communications, our solution enriches the guest experience, facilitates efficient communication, and significantly increases property revenues. Set yourself apart from your competitors. Join our community of over 600 partner hotels in 17 countries.

Capabilities

Bespoke webapp

Restaurant, Spa Booking & Reservations

Communication Hub & Chatbot

Guest relationship platform (CRM)

Entertainment

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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No matching results

2

Success Stories

12

References

34

Featured Customers

Popularity by Segment

Size

7 | X-Small (1-9 room)

15 | Small (10-24 room)

58 | Medium (25-74 room)

34 | Large (75-199 room)

15 | X-Large (200+ room)

Country

107 | France

11 | Mexico

2 | Mauritius

2 | Guadeloupe

2 | Hungary

1 | Slovakia

1 | Morocco

1 | Switzerland

1 | Canada

1 | Argentina

1 | Netherlands

1 | French Polynesia

1 | Panama

1 | Oman

1 | Ireland

Type

77 | Luxury Hotels

28 | Boutiques

24 | City Center Hotels

21 | Branded Hotels

17 | Hostels

14 | Resorts

5 | Motels

5 | Vacation Rentals & Villas

3 | Extended Stay & Serviced Apartments

3 | Limited Service & Budget Hotels

2 | Airport/Conference Hotels

1 | Bed & Breakfast & Inns

1 | Casinos

1 | RV Parks & Campgrounds

Region

113 | Europe

12 | North America

3 | Africa

2 | South America

2 | Central America

1 | Oceania

1 | Middle East

Category

105 | Hotel Guest Apps

47 | In-Room Hotel Tablets

More Products by Bowo

https://ucarecdn.com/6e3fb3a9-3179-4131-a0e1-7280fd6d463d/
https://ucarecdn.com/ca616e44-bb32-4850-972c-5058a9db0a63/

Hotelier Rating

Excellent
118
Very Good
12
Average
3
Poor
0
Terrible
1

Property Size

  • X-Small (7)
  • Small (15)
  • Medium (58)
  • Large (34)
  • X-Large (15)

Country

  • France
    France
    (107)
  • Mexico
    Mexico
    (11)
  • Mauritius
    Mauritius
    (2)
  • Guadeloupe
    Guadeloupe
    (2)
  • Hungary
    Hungary
    (2)
  • Slovakia
    Slovakia
    (1)
  • Morocco
    Morocco
    (1)
  • Switzerland
    Switzerland
    (1)
  • Canada
    Canada
    (1)
  • Argentina
    Argentina
    (1)
  • Netherlands
    Netherlands
    (1)
  • French Polynesia
    French Polynesia
    (1)
  • Panama
    Panama
    (1)
  • Oman
    Oman
    (1)
  • Ireland
    Ireland
    (1)

Region

  • North America
    North America
    (12)
  • Europe
    Europe
    (113)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (2)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (3)
9

Change our lifes!

General Manager from 25-49 room Boutique in Paris (France)

Verified
5 days ago
Easy to use for the hotel, easy to use for the guest, the tablet has made our life easier. The app can be personalised to each hotel, amazing!
Country France
General Manager
Medium Hotel
10

Awesome app and service.

Skeypper from 200 to 499 room Boutique in Bagnères-de-Bigorre (France)

Verified
12 days ago
Great customer service and guest functionalities. Awesome app and service. Great functionnalities. Team is awesome. Always ready to help. Thank you guys!
Country France
Skeypper
X-Large Hotel
10

Fully customizable application with all the features required for operating a luxury hotel

Responsable marketing from 10 to 24 room Hostel in Cotignac (France)

Verified
1 months ago
Possibility of creating an online store, selling your concierge activities, sending push pop ups directly to the room
Country France
Responsable marketing
Small Hotel
10

Intuitive and scalable / connection with the digital world is simple and fast

General manager from 50-74 room Luxury Hotel in La Croix-Valmer (France)

Verified
2 months ago
Quick handling by the customer / modern presentation of the house and services / a real upsell tool / constant evolution with the life of the company (new product / additional sale / event....) the possibility for the company to centralize home information
Country France
General manager
Medium Hotel
9

Customer service to recommend

Assistante marketing et communication from 25-49 room Luxury Hotel in Honfleur (France)

Verified
2 months ago
We are working with BOWO to install tablets in the rooms of our various hotels as well as a WebApp currently under development. Contact with my project manager was immediately smooth, she was available for all my questions and took note of my comments. Everyone I spoke to was a very good trainer and very attentive. We are very satisfied and...
Country France
Assistante marketing et communication
Medium Hotel
10

Great in-Room tablet for guest’s comfort

Director from 5 to 9 room Luxury Hotel in Honfleur (France)

Verified
2 months ago
Bowo propose a sexy interface for our guests, making it easy for them to get information and book our services. The screen mirroring option is much appreciated so Netflix and Amazon Prime Video can be enjoyed on the TV.
Country France
Director
X-Small Hotel
10

The experience working with them

CTO from 25-49 room in Paris (France)

Verified
2 months ago
The functions in the tablet work like a charm with mysmartjarvis. The menu is fast anf functionnal. Rellay does the job
Country France
CTO
Medium Hotel
10

Bowo: The Key to Guest Happiness!

Executive chef from 200 to 499 room City Center Hotel in Ciudad de México (Mexico)

Verified
2 months ago
Bowo's intuitive interface and seamless integration have significantly improved our guest satisfaction. Highly recommended for hoteliers! It's a game-changer for modern hotels.
Country Mexico
Executive chef
X-Large Hotel
10

Touchscreen tablets in room

directrice hôtel Aiden from 50-74 room Boutique in Lorient (France)

Verified
2 months ago
Touchscreen tablets are truly part of the DNA of our ultra-connected hotel. It’s a must-have for our customers. They control home automation, lights, air conditioning, etc. They allow customers to have all the information they need for their stay.
Country France
directrice hôtel Aiden
Medium Hotel
10

Fluidity & quality

Superviseur de réception from 25-49 room Boutique in Lourmarin (France)

Verified
11 months ago
The dissemination of information about the establishment, the possibility of placing restaurant orders directly from the tablet, the PressReader application.
Country France
Superviseur de réception
Medium Hotel
  • 1
  • 2
  • 3
  • 4
  • 5

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Bowo is an incredible addition to any property. Every hotelier I have spoken to who uses bowo is over the moon. I would recommend bowo in a heartbeat as it is such an easy way to immediately take your guest's experience from normal to memorable.

Question:

What differentiates this product or service from the competition?

Answer:

I have had the privilege of staying in a bowo hotel and I have to say my experience was enhanced to say the least. The ability to cater to a modern guest is what really makes bowo stand out from the competition. It is modern, easy to use and a must have for any hotelier today catering to a new generation of guests.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would recommend speaking thoroughly with the bowo team. Each and every member I have met goes above and beyond for their clients. The care and attention they take to ensure a smooth experience is overwhelming so if you have any questions or want to explore the system further, be sure to call on them.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 18 recommend
Recommended by
RecommendationAvatar
Kirsty Macleod Regional Marketing Executive @ Mews
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Guilain Denisselle Owner @ Hotel Conseil
RecommendationAvatar
Aurélien Vionnet CEO @ Thais-pms
RecommendationAvatar
Ignacio Serra Account Manager, EMEA @ PressReader
RecommendationAvatar
Delphine Durroux Senior Area Manager, Sales, Hospitality @ PressReader
RecommendationAvatar
Kirsty Macleod Regional Marketing Executive @ Mews
RecommendationAvatar
Guilain Denisselle Owner @ Hotel Conseil
RecommendationAvatar
Aurélien Vionnet CEO @ Thais-pms
RecommendationAvatar
Ignacio Serra Account Manager, EMEA @ PressReader
RecommendationAvatar
Delphine Durroux Senior Area Manager, Sales, Hospitality @ PressReader
RecommendationAvatar
Mohamed Hamed Senior Territory and Strategy Manager @ PressReader
RecommendationAvatar
Jérémie Navarro CEO @ Pure Informatique / Booker
RecommendationAvatar
Geoffrey Tenenbaum CEO @ Guest Mobility
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Céline Dalla Costa Partnership Manager @ Lightspeed
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Benjamin Devisme Senior Problem Solver @ Quicktext
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PIERRE LAFON Co Founder @ 1CHECK
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Alizé Boivin Senior Country Lead @ Hijiffy
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Antoine Desplebin Sales manager @ Hotek Hospitality
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Ines Santos Head of Global Partnerships @ FLEXIPASS
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Damien Cazabonne Marketplace Partner Sales Manager @ Mews
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Alicia Dorget Directrice commerciale @ Thais PMS
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Brice Bonbois Directeur Commercial & Marketing @ Experience Hotel CRM
RecommendationAvatar
Yasamin Rahnema Marketing Manager @ Medialog
RecommendationAvatar
Celine Barbeau Marketing & Communication Manager @ Misterbooking
RecommendationAvatar
Jeremy Obert Senior Area Manager - EMEA @ PressReader
RecommendationAvatar
Nicolas Horvath Managing Director France @ apaleo
Are you a consultant or vendor that recommends Bowo? Leave a recommendation

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Staff Collaboration Tools

Support

Verified Support

Bowo has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

2 days

Recommended

96%

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