BOWO Guest Room Tablets

4.7 (51 REVIEWS)

HTR Score icon
HT Score  
89 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Luka, Kirsty, Guilain + 19 more experts recommend Bowo

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Ranked 3 (out of 25) in In-Room Hotel Tablets

Their stays are unique, make them memorable.

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Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, BOWO Guest Room Tablets is the #2 most trending product in the In-Room Hotel Tablets category (out of 25) and the #61 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Bowo has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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89 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About BOWO Guest Room Tablets
Founded in 2017 | Headquarters in Montpellier (France) | 10 employees
The future of hospitality is being shaped today! Whether you run a hotel or a restaurant, your industry is changing: you know it’s not just about providing a room or a meal any more, it’s about providing a new experience in its own right. At Bowo, we're transforming the hotel experience. Our Guest App gathers all services and offerings of a property into an intuitive and modern web application, custom-developed for each property. From online check-in to room service ordering, including the automation of pre / during / post stay communications, our solution enriches the guest experience, facilitates efficient communication, and significantly increases property revenues. Set yourself apart from your competitors. Join our community of over 600 partner hotels in 17 countries.

Capabilities

Bespoke webapp

Restaurant, Spa Booking & Reservations

Communication Hub & Chatbot

Guest relationship platform (CRM)

Entertainment

Features

Content & Information

4/5 features

Messaging & Communication

4/5 features

Request Management

4/5 features

Upselling & Offers

4/5 features

Guest Profiles

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Bowo Average Bowo

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No matching results

2

Success Stories

12

References

34

Featured Customers

Popularity by Segment

Size

7 | X-Small (1-9 room)

16 | Small (10-24 room)

64 | Medium (25-74 room)

34 | Large (75-199 room)

17 | X-Large (200+ room)

Country

115 | France

11 | Mexico

2 | Mauritius

2 | Guadeloupe

2 | Hungary

1 | Slovakia

1 | Morocco

1 | Switzerland

1 | Canada

1 | Argentina

1 | Netherlands

1 | French Polynesia

1 | Panama

1 | Oman

1 | Ireland

Type

82 | Luxury Hotels

32 | Boutiques

27 | City Center Hotels

21 | Branded Hotels

18 | Hostels

16 | Resorts

7 | Extended Stay & Serviced Apartments

7 | Vacation Rentals & Villas

5 | Motels

3 | Casinos

3 | Limited Service & Budget Hotels

2 | Airport/Conference Hotels

1 | Bed & Breakfast & Inns

1 | RV Parks & Campgrounds

Region

121 | Europe

12 | North America

3 | Africa

2 | South America

2 | Central America

1 | Oceania

1 | Middle East

Category

112 | Hotel Guest Apps

51 | In-Room Hotel Tablets

More Products by Bowo

https://ucarecdn.com/6e3fb3a9-3179-4131-a0e1-7280fd6d463d/
https://ucarecdn.com/ca616e44-bb32-4850-972c-5058a9db0a63/

Hotelier Rating

Excellent
127
Very Good
12
Average
3
Poor
0
Terrible
1

Property Size

  • X-Small (7)
  • Small (16)
  • Medium (64)
  • Large (34)
  • X-Large (17)

Country

  • France
    France
    (115)
  • Mexico
    Mexico
    (11)
  • Mauritius
    Mauritius
    (2)
  • Guadeloupe
    Guadeloupe
    (2)
  • Hungary
    Hungary
    (2)
  • Slovakia
    Slovakia
    (1)
  • Morocco
    Morocco
    (1)
  • Switzerland
    Switzerland
    (1)
  • Canada
    Canada
    (1)
  • Argentina
    Argentina
    (1)
  • Netherlands
    Netherlands
    (1)
  • French Polynesia
    French Polynesia
    (1)
  • Panama
    Panama
    (1)
  • Oman
    Oman
    (1)
  • Ireland
    Ireland
    (1)

Region

  • North America
    North America
    (12)
  • Europe
    Europe
    (121)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (2)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (3)

Hoteliers say

NEW AI Review summary

Hoteliers like Bowo for its user-friendly interface and ability to enhance guest satisfaction. Key features include in-room tablets that support entertainment apps like Netflix, direct room service orders, upsell opportunities via an online shop, and seamless PMS integration. However, users report issues like wifi uptime and occasional tablet malfunctions. Overall, Bowo is praised for elevating guest experience, boosting ancillary revenue, and streamlining internal operations.

AI-generated from the text of customer reviews

Guest Communication
Customization
User-Friendly Interface
Operational Efficiency
Content and Design
Tablet Durability
Upselling Opportunities
PMS Integration
WiFi and Technical Issues
In-Room Entertainment
9

Without Yellow

Hospitality Supervisor from 25-49 room Boutique in Nice (France)

Verified
6 months ago
The design, the easy to use for the guest and easy to modify from the staff point of view. All set
Country France
Hospitality Supervisor
Medium Hotel
10

A very good partner

marketing manager from 200 to 499 room Luxury Hotel in

Verified
6 months ago
Very versatile, Bowo enable us to communicate and promote our products to our guests, event help them prepare their stay with us.
marketing manager
X-Large Hotel
10

A new-generation room directory

chef reception from 10 to 24 room Luxury Hotel in Porto-Vecchio (France)

Verified
6 months ago
An easy to use tablet for all categories of client, product presentation, the online shop to boost additional sales, streamlines customer requests at reception
Country France
chef reception
Small Hotel
10

#upsell

Manager from 50-74 room City Center Hotel in Paris (France)

Verified
6 months ago
Easy to use, brings a new experience. Customers are happy to use it. Improve our image. Support is very reactive.
Country France
Manager
Medium Hotel
9

Change our lifes!

General Manager from 25-49 room Boutique in Paris (France)

Verified
6 months ago
Easy to use for the hotel, easy to use for the guest, the tablet has made our life easier. The app can be personalised to each hotel, amazing!
Country France
General Manager
Medium Hotel
10

Awesome app and service.

Skeypper from 200 to 499 room Boutique in Bagnères-de-Bigorre (France)

Verified
6 months ago
Great customer service and guest functionalities. Awesome app and service. Great functionnalities. Team is awesome. Always ready to help. Thank you guys!
Country France
Skeypper
X-Large Hotel
10

Fully customizable application with all the features required for operating a luxury hotel

Responsable marketing from 10 to 24 room Hostel in Cotignac (France)

Verified
8 months ago
Possibility of creating an online store, selling your concierge activities, sending push pop ups directly to the room
Country France
Responsable marketing
Small Hotel
10

Intuitive and scalable / connection with the digital world is simple and fast

General manager from 50-74 room Luxury Hotel in La Croix-Valmer (France)

Verified
8 months ago
Quick handling by the customer / modern presentation of the house and services / a real upsell tool / constant evolution with the life of the company (new product / additional sale / event....) the possibility for the company to centralize home information
Country France
General manager
Medium Hotel
9

Customer service to recommend

Assistante marketing et communication from 25-49 room Luxury Hotel in Honfleur (France)

Verified
8 months ago
We are working with BOWO to install tablets in the rooms of our various hotels as well as a WebApp currently under development. Contact with my project manager was immediately smooth, she was available for all my questions and took note of my comments. Everyone I spoke to was a very good trainer and very attentive. We are very satisfied and...
Country France
Assistante marketing et communication
Medium Hotel
10

Great in-Room tablet for guest’s comfort

Director from 5 to 9 room Luxury Hotel in Honfleur (France)

Verified
8 months ago
Bowo propose a sexy interface for our guests, making it easy for them to get information and book our services. The screen mirroring option is much appreciated so Netflix and Amazon Prime Video can be enjoyed on the TV.
Country France
Director
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Bowo offers a fantastic platform for hoteliers looking to digitize their guest communication and enhance their stay throughout their whole journey. The product is well thought through keeping the guest in the center of attention at every phase of their stay, enhancing their experiences.

Question:

What differentiates this product or service from the competition?

Answer:

The completeness in terms of product features, the attention to detail on the user interface side, the usage of advanced technologies and future communication trends. All of these come together in the right, modern way showing their level of understanding of how great guest communication in hospitality looks like to provide our guests with unique experiences.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Use the full potential of the products they are offering. Ask them about best practices working with other companies to create the best digital guest journey for your own property. They are a great team that started Bowo out of passion for hospitality, which shows in their services and products.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 19 recommend
Recommended by
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Luka Berger Founder & CEO @ Flexkeeping
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Kirsty Macleod Regional Marketing Executive @ Mews
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Guilain Denisselle Owner @ Hotel Conseil
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Aurélien Vionnet CEO @ Thais-pms
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Ignacio Serra Account Manager, EMEA @ PressReader
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Luka Berger Founder & CEO @ Flexkeeping
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Kirsty Macleod Regional Marketing Executive @ Mews
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Guilain Denisselle Owner @ Hotel Conseil
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Aurélien Vionnet CEO @ Thais-pms
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Ignacio Serra Account Manager, EMEA @ PressReader
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Delphine Durroux Senior Area Manager, Sales, Hospitality @ PressReader
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Mohamed Hamed Senior Territory and Strategy Manager @ PressReader
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Jérémie Navarro CEO @ Pure Informatique / Booker
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Geoffrey Tenenbaum CEO @ Guest Mobility
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Céline Dalla Costa Partnership Manager @ Lightspeed
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Benjamin Devisme Senior Problem Solver @ Quicktext
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PIERRE LAFON Co Founder @ 1CHECK
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Ines Santos Head of Global Partnerships @ FLEXIPASS
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Damien Cazabonne Marketplace Partner Sales Manager @ Mews
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Alicia Dorget Directrice commerciale @ Thais PMS
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Brice Bonbois Directeur Commercial & Marketing @ Experience Hotel CRM
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Yasamin Rahnema Marketing Manager @ Medialog
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Celine Barbeau Marketing & Communication Manager @ Misterbooking
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Jeremy Obert Senior Area Manager - EMEA @ PressReader
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Nicolas Horvath Managing Director France @ apaleo
Are you a consultant or vendor that recommends Bowo? Leave a recommendation

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Support

Verified Support

Bowo has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

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Recommended

96%

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