Helping hotels engage their guests in a digital world.
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
BOWO Guest Room Tablets
4.7 (51 REVIEWS)
Ranked 4 (out of 26) in In-Room Hotel Tablets
Their stays are unique, make them memorable.
96% recommended by 104 hotels
Bell - AI powered product analyst
I analyzed all of Bowo’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Bowo for its user-friendly interface and ability to enhance guest satisfaction. Key features include in-room tablets that support entertainment apps like Netflix, direct room service orders, upsell opportunities via an online shop, and seamless PMS integration. However, users report issues like wifi uptime and occasional tablet malfunctions. Overall, Bowo is praised for elevating guest experience, boosting ancillary revenue, and streamlining internal operations.
What Types of Hotels Bowo is Popular For
Size
5 | X-Small (1-9 room)
22 | Small (10-24 room)
58 | Mid-Sized (25-74 room)
40 | Large (75-199 room)
17 | X-Large (200+ room)
Country
115 | France
11 | Mexico
2 | Hungary
1 | Slovakia
1 | Turkey
1 | Morocco
1 | Canada
1 | Argentina
1 | United Arab Emirates
1 | Netherlands
1 | Panama
1 | Oman
1 | China
Type
88 | Luxury Hotels
60 | Boutiques
39 | Airport/Conference Hotels
38 | City Center Hotels
37 | Bed & Breakfast & Inns
26 | Resorts
25 | Branded Hotels
20 | Hostels
14 | Extended Stay & Serviced Apartments
10 | Limited Service & Budget Hotels
9 | Casinos
8 | Vacation Rentals & Villas
5 | Motels
1 | RV Parks & Campgrounds
Region
119 | Europe
12 | North America
3 | Middle East
2 | South America
1 | Asia Pacific
1 | Africa
Category
112 | Hotel Guest Apps
51 | In-Room Hotel Tablets
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Bowo products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Bowo Reviews Analyzed: 51
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Bowo Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Bowo
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Bowo's Provided Description:
"The future of hospitality is being shaped today! Whether you run a hotel or a restaurant, your industry is changing: you know it’s not just about providing a room or a meal any more, it’s about providing a new experience in its own right. At Bowo, we're transforming the hotel experience. Our Guest App gathers all services and offerings of a property into an intuitive and modern web application, custom-developed for each property. From online check-in to room service ordering, including the automation of pre / during / post stay communications, our solution enriches the guest experience, facilitates efficient communication, and significantly increases property revenues. Set yourself apart from your competitors. Join our community of over 600 partner hotels in 17 countries."
Capabilities
Bespoke webapp
Restaurant, Spa Booking & Reservations
Restaurant, Spa Booking & Reservations
Through the App Bowo, guests can access the room directory, order room service, book a session at the SPA or any other activity, pay online, report issues, etc. We offer personalized recommendations to guest based on their preferences to maximize hotel upsell potential.
Communication Hub & Chatbot
Communication Hub & Chatbot
Through the chatbot, guests also have access to a virtual assistant, capable of answering around 80% of their queries automatically, in 130 languages, 24/7. This hub also centralises all the hotel's communication channels (emails, SMS, chat...) in ONE inbox, a great improvement to the hotel's service.
Guest relationship platform (CRM)
Features
Content & Information
Messaging & Communication
Request Management
Upselling & Offers
Guest Profiles
Advertising
Recommended by
Achievements
This vendor's trending score is rising, BOWO Guest Room Tablets is the #8 most trending product in the In-Room Hotel Tablets category (out of 26) and the #521 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBowo has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Compare Bowo to Top Alternatives
Helping hotels engage their guests in a digital world.
Engage and delight your guests with touchscreen access to all of your amenities.
A single device that offers guests access to all your property’s services, amenities and more from the comfort of their room.
Hotelier Rating
Looking for specific info?
Without Yellow
Hospitality Supervisor from 100 to 199 room Boutique in Nice (France)
A very good partner
marketing manager from 50-74 room Bed & Breakfast & Inn in Istanbul (Turkey)
A new-generation room directory
chef reception from 10 to 24 room Bed & Breakfast & Inn in Zonza (France)
#upsell
Manager from 50-74 room City Center Hotel in Paris (France)
Change our lifes!
General Manager from 25-49 room Boutique in Paris (France)
Awesome app and service.
Skeypper from 75-99 room Boutique in Paris (France)
Fully customizable application with all the features required for operating a luxury hotel
Responsable marketing from 10 to 24 room Bed & Breakfast & Inn in Cotignac (France)
Intuitive and scalable / connection with the digital world is simple and fast
General manager from 25-49 room Luxury Hotel in La Croix-Valmer (France)
Customer service to recommend
Assistante marketing et communication from 25-49 room Airport/Conference Hotel in Honfleur (France)
Great in-Room tablet for guest’s comfort
Director from 5 to 9 room Boutique in Honfleur (France)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Bowo offers a fantastic platform for hoteliers looking to digitize their guest communication and enhance their stay throughout their whole journey. The product is well thought through keeping the guest in the center of attention at every phase of their stay, enhancing their experiences.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The completeness in terms of product features, the attention to detail on the user interface side, the usage of advanced technologies and future communication trends. All of these come together in the right, modern way showing their level of understanding of how great guest communication in hospitality looks like to provide our guests with unique experiences.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Use the full potential of the products they are offering. Ask them about best practices working with other companies to create the best digital guest journey for your own property. They are a great team that started Bowo out of passion for hospitality, which shows in their services and products.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Bowo has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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