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10 Best Learning Management Software for Hotels

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In-Depth Guide

What is Hospitality LMS

A hospitality Learning Management System (LMS) is a software solution designed specifically for the hospitality industry that allows businesses to manage and deliver employee training and development programs. An LMS is a type of learning management system that is used to create, deliver, and track employee training programs. In the hospitality industry, LMSs are used to train employees on a wide range of topics, including customer service, sales and marketing, health and safety, and compliance with industry regulations. It can be used for onboarding new hires, as well as for ongoing training and development of existing employees. An LMS allows employers to create and deliver online training courses, assessments, and training materials, as well as track employee progress and completion of training. It also provides tools for managers to evaluate employee performance and identify areas for improvement. Some LMSs also include gamification elements, social media integration, and webinars to enhance the learning experience. A hospitality LMS is a cost-effective solution for training employees, and it can be accessed from anywhere and at any time. it can be cloud-based, and can be accessed via apps, which makes it easy for employees to complete training on-the-go. The LMS can also be integrated with human resources and other systems to automate administrative tasks, and provide real-time data and analytics. Some key features of a hospitality LMS include: course management, learning tracking, compliance management, performance evaluation, mobile-ready, reporting and analytics, multi-language support, gamification, integration with other tools, authoring tool, and user-friendly interface. Hospitality LMS providers offer various pricing plans, depending on the number of users, and the level of support required. It's important to look at user reviews and consider the user experience when choosing a LMS provider. Other factors to consider include the ability to customize the platform to meet specific training needs, and the ability to create and deliver SCORM-compliant online courses. In summary, a hospitality Learning Management System (LMS) is a powerful and cost-effective solution that allows hospitality businesses to manage and deliver employee training and development programs, and enhance the customer experience through effective training. It can automate many of the administrative tasks associated with training and development, which can save time and money, and it can provide a way to track employee progress and measure the effectiveness of training programs.
Finding the right Hospitality LMS solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Hospitality LMS vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more.
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Hospitality Learning Management Systems (LMS) Vendor Shortlist

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  • Featured Fit: The default sort first shows vendors who are actively looking to connect with hotels in your region and then secondarily by Premium Members and HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.

SalesBoost

Hotel Sales Training, Hospitality Sales Training, Business Travel Sales Training, Group Sales Training, Catering Sales Training, Hospitality Leadership Training, and Convention Services Sales Training
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This vendor's trending score is rising, SalesBoost is the #1 most trending product in the Hospitality LMS category (out of 13) and the #1152 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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Cornerstone OnDemand

Ensure your people keep building skills with the world's best learning management system​. Your workforce is highly mobile. And now your learning is too. Empower your people to learn anytime, anywhere with the Cornerstone iOS and Android app. Cornerstone offers a variety of formats — including audio, video, digital docs, instructor led, and virtual reality — so people can learn most effectively.
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Docebo

Cloud LMS designed to make customers, partners, and employees love their learning experience.
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iSpring Solutions

Streamline hospitality training with iSpring and guest satisfaction will improve drastically. No installation required.
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Absorb Software

Cloud-based learning management system (LMS) engineered to inspire learning and fuel business productivity
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SAP Litmos

Training in the Now.
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Typsy

Hospitality courses & training online. Earn hospitality badges with Typsy.
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Wisetail

Wisetail builds intuitive and engaging learning platforms.
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Coassemble

Online training that sets your team’s knowledge free.
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eHotelier

eLearning for Hotels. Created by experts, curated by academics, trusted by industry.
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This product is trending

This vendor's trending score is rising, eHotelier is the #2 most trending product in the Hospitality LMS category (out of 13) and the #1610 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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BENEFITS

What are the benefits for hospitality businesses when leveraging an industry specific LMS?

A hospitality Learning Management System (LMS) can provide a number of benefits to businesses in the hospitality industry. Some of these benefits include:

  1. Streamlining training and development: An LMS allows employees to access training materials and complete courses online, which can save time and resources.

  2. Improving employee engagement: Interactive and personalized training can help to keep employees engaged and motivated to learn.

  3. Enhancing compliance and safety: An LMS can help ensure that employees are up-to-date on compliance and safety training, which can help to reduce the risk of accidents and legal issues.

  4. Facilitating performance evaluation: An LMS can provide tools for managers to evaluate employee performance and track progress, which can help identify areas for improvement.

  5. Increasing efficiency and cost savings: An LMS can automate many of the administrative tasks associated with training and development, which can save time and money.

  6. Better tracking and reporting: An LMS provide a way to track employee progress, training completion and report on it, which can help identify skill gaps and track the ROI of training programs.

FEATURES

What are the key features of a hospitality LMS?

A hospitality Learning Management System (LMS) typically includes a variety of features designed to support training and development in the hospitality industry. Some key features of a typical hospitality LMS include:

  1. Course management: The ability to create, manage, and deliver online training courses and materials, including videos, quizzes, and assessments.

  2. Learning tracking: Tracking of employee progress and completion of training courses, including progress reports and completion certificates.

  3. Compliance management: Tools to help ensure compliance with industry regulations and standards, such as health and safety training.

  4. Performance evaluation: Tools for managers to evaluate employee performance and track progress, such as skill assessments and performance evaluations.

  5. Mobile-ready: The ability to access the LMS from any device, including smartphones and tablets, making it easy for employees to complete training on-the-go.

  6. Reporting and analytics: The ability to generate reports and analyze data to track employee progress and measure the effectiveness of training programs.

  7. Multi-language support: The ability to support different languages, which can be helpful for businesses with a diverse workforce.

  8. Gamification and interactive elements: Gamification and interactive elements such as quizzes, games and simulations can increase employee engagement and motivation.

  9. Integration with other tools: Integration with other tools such as HR systems, payroll, and scheduling software to streamline the process and automate administrative tasks.

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Choosing the right software for your hotel depends on dozens of variables many of which can be quantified based on the characteristics of your property but many of which also come down to personal preference. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? HTR is designed to offer dynamic filters to quickly be able to personalize the data set to your characteristics. We also break down hotels into key segments/personas based on common property characteristics that typically service as indicators that drive similar product decisions which are intended to help you save time and quickly identify the best match for your hotel or portfolio.

While HTR’s data set is constantly growing making its recommendations more representative and accurate over time, our programatic recommendations based on the HT Score, data and segment popularity are intended to serve as a tool for you to leverage in the buying journey but do not replace thorough due dilligence and research. No two hotels are alike and most purchasing decisions also include personal preferences which is why we highly recommend that buyers consider a minimum of 3-5 vendors during the research processthat you get live demos and price quotes from to be able to make an informed decision.