Jordan is the co-founder of Hotel Tech Report, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.
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In-Depth Guide
What is Hospitality LMS
A hospitality Learning Management System (LMS) is a software solution designed specifically for the hospitality industry that allows businesses to manage and deliver employee training and development programs. An LMS is a type of learning management system that is used to create, deliver, and track employee training programs.
In the hospitality industry, LMSs are used to train employees on a wide range of topics, including customer service, sales and marketing, health and safety, and compliance with industry regulations. It can be used for onboarding new hires, as well as for ongoing training and development of existing employees.
An LMS allows employers to create and deliver online training courses, assessments, and training materials, as well as track employee progress and completion of training. It also provides tools for managers to evaluate employee performance and identify areas for improvement. Some LMSs also include gamification elements, social media integration, and webinars to enhance the learning experience.
A hospitality LMS is a cost-effective solution for training employees, and it can be accessed from anywhere and at any time. it can be cloud-based, and can be accessed via apps, which makes it easy for employees to complete training on-the-go. The LMS can also be integrated with human resources and other systems to automate administrative tasks, and provide real-time data and analytics.
Some key features of a hospitality LMS include: course management, learning tracking, compliance management, performance evaluation, mobile-ready, reporting and analytics, multi-language support, gamification, integration with other tools, authoring tool, and user-friendly interface.
Hospitality LMS providers offer various pricing plans, depending on the number of users, and the level of support required. It's important to look at user reviews and consider the user experience when choosing a LMS provider. Other factors to consider include the ability to customize the platform to meet specific training needs, and the ability to create and deliver SCORM-compliant online courses.
In summary, a hospitality Learning Management System (LMS) is a powerful and cost-effective solution that allows hospitality businesses to manage and deliver employee training and development programs, and enhance the customer experience through effective training. It can automate many of the administrative tasks associated with training and development, which can save time and money, and it can provide a way to track employee progress and measure the effectiveness of training programs.
Finding the right Hospitality LMS solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support.
This guide is designed to help you identify the best Hospitality LMS vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more.
Hospitality Learning Management Systems (LMS) Vendor Shortlist
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AbodeBooking
ACI Hotel
Acigrup PMS
Acomos
Agilysys PMS
Aida.X Premium Hotelsoftware
AidaX
Aiosell - Property Management System
Alacer
Amadeus Property Management
AmicHotel
Anand
Apaleo Open PMS
Apex PMS
Aptual Commerce Oy
Arion
ASA Hotel Software
Ascon
ASI FrontDesk PMS
ASTERIO (by Septeo Hospitality)
Astrea IT Services
Athena
Atrium
Autoclerk (PMS)
AvaiBook
Avalon
AXIS
Ayenda
Backing the packers
Backpacker Panda Holidays
Bamboo Hotel
Bay Lakes Information Systems
BedBricks
Beddzle
Bellebnb
BeMyGuest CRS
Benson PMS
BEX PMS
BIT SmartSoft
BnB Manager
Bnovo PMS
BOCS GROUP OF COMPANIES
Bokun
Bona Technologies
Bookex
Booking Automation
Booking Engine CRS
Booking Ninjas
Bookinglayer
bookingplanner by stardekk
BookingSync
Bookster
Bookzo
Cambridge PMS
Campgest
CASABLANCA hotelsoftware (PMS)
Caspeco PMS
Casy
CDSoft Vertriebs GmbH
ChoiceADVANTAGE
Ciaobooking
CiHMS
Ciirus
Citadel
Clarity Hospitality Software
Clock PMS+
Cloudbeds PMS
CMS Hospitality (GuestCentrix)
Comanche PMS
ComSyS Software
Counter
Desbravador
Dhynet
dihotel
Diventa PMS
Dothotel
E4jConnect/VikBooking - Property Management System
easyGuestmanagement GmbH
Elina PMS
Elite Front Office
EMMA
Engisoft
epitome PMS (by HIS-MSC)
Eptera PMS
Erbon PMS
Ericsoft
eviivo Suite™ PMS
Execu-tech PMS
eZee FrontDesk
FairCloud PMS
Felix
Flatswire
Flyhotel
fnsRooms
FOSSE
FoxHis
freetobook
Front2Go
Frontdesk Anywhere
Gearco - True Extended Stay
GlobRes
GMS
GMS Hotel Felix
GODO
GoldenUp
GP Dati Scrigno (by Zucchetti)
Guest Tracker PMS
Guestline (Rezlynx PMS)
GuestPoint PMS
GuestPro
Hestia PMS
High Level Software
Hilton OnQ
Hogatex PMS
HOIST GROUP - HotSoft
Hop PMS
HoresPlus
Hospitality Software
Hospitality Technology International
Host Hotel Systems
Host PMS
Hostify
Hosware FRO
Hotel management system
Hotel Software
Hotel.care
Hotel.Profi
HOTELCUBE PMS
Hotelgest
Hotelizer PMS
HotelKey PMS
Hotellinx
Hotello PMS (Acquired by Mews)
Hotelogix
HotelTime PMS
HotelXP
Hotix PMS
HS/3 (acq Mews)
HUGO
ibelsa.rooms
ICG Fronthotel
IDB PMS
Inaxel
Indra TMS
Infor HMS
Innfinity
InnGenius
innRoad
InovGuest
iPro Software
Isidoro
ISTES
isystems
Jonas Chorum
Kross Booking
KrossBooking
kwentra
Lean Hotel System
Lightspeed Galaxy
LiveRez
LMPM
Lobbi Hotel Software
Lodgable
Lodgical Solution
Lodging System
Lodgit Desk Hotelsoftware
Logiciel Chloe
Logus by Libra Hospitality
Logus PMS by Libra Hospitality
lucid
Maestro PMS (Northwind)
Masteryield
Maxial
Medialog
Mefisto
Merlin Software for HOA Resorts
Mews PMS
MillenniumSoft
MiniHotel
Mister Booking
Misterbooking (PMS)
Molo Marina Management
My vr
my-bookings
myCloud Hospitality PMS
ncm Rezeptionsassistent
Nehops
NewBook (PMS)
Newway
Nitesoft PMS
NiteVision by MSI
Noovy PMS
Oasis PMS
Occupancy Plus
Octorate (Easy Planning)
OnRes PMS
OpenHotel PMS
Opera
Optima PMS
Oracle OPERA PMS
OTA Sync
Otelia
Passepartout
Passpartout
Persefone
protel PMS
PMS by HotelRunner
PMS hotelizer
PMS Link
Pod.Camp
Portfolio HMS
Power Pro Hotel Solution
Preno
Previo
Prologic First
protel PMS (by Planet)
PT. Supranusa Sindata
PYLON Hybrid
Pyxis
Quohotel PMS
RDPWin
reconline AG
Redforts
Rentlio
ResHarmonics
Resly PMS
ResNexus PMS
Resort Data
Rezcontrol PMS (by Avon Data)
Rezovation
Rhapsody
RIO
RMS Cloud PMS
RNS
Roombler
RoomBoss PMS
RoomKey PMS
roomMaster PMS by innQuest
RoomRaccoon PMS
RoomRack
Roomsy
Scidoo
Seekda PMS
Selfie
Semper
Shalom PMS
Shiji Enterprise Platform PMS
Siesta extranet
Sigh Ulyses
Sihot (by GUBSE AG)
Simplelinkup
Sirvoy
SkyTouch Technology
Skyware Systems
Slope
SMS Host
Softstar
Spectra PMS
Springer Miller
Stayntouch
Suite 8: CSV
Suitech Cloud
SuperControl
SynXis Property Hub (by Sabre)
sysdat
Tesipro
Thais-Soft
The Alpha
Theova UHS
ThinkReservations PMS
TimeShareWare
Timon Hotel
TK System
TMS (by Minsait)
Tokeet
Topsys
Travel Tripper
Uplisting
V12.Net
VHP Sindata
VIPS PMS
Visual Hotel
Vreasy
WavePM
WebBookingPro PMS
WebRezPro
Welcome PMS
Welcome Systems
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Winhotel
WinksHotel
Winner PMS (acquired by Mews)
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Xenus
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Zavia ERP
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Hotel Sales Training, Hospitality Sales Training, Business Travel Sales Training, Group Sales Training, Catering Sales Training, Hospitality Leadership Training, and Convention Services Sales Training
This vendor's trending score is rising, SalesBoost is the #2 most trending product in the Hospitality LMS category (out of 12) and the #543 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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Ensure your people keep building skills with the world's best learning management system. Your workforce is highly mobile. And now your learning is too. Empower your people to learn anytime, anywhere with the Cornerstone iOS and Android app. Cornerstone offers a variety of formats — including audio, video, digital docs, instructor led, and virtual reality — so people can learn most effectively.
This vendor's trending score is rising, Absorb LMS is the #3 most trending product in the Hospitality LMS category (out of 12) and the #546 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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This vendor's trending score is rising, eHotelier is the #1 most trending product in the Hospitality LMS category (out of 12) and the #251 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
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What are the benefits for hospitality businesses when leveraging an industry specific LMS?
A hospitality Learning Management System (LMS) can provide a number of benefits to businesses in the hospitality industry. Some of these benefits include:
Streamlining training and development: An LMS allows employees to access training materials and complete courses online, which can save time and resources.
Improving employee engagement: Interactive and personalized training can help to keep employees engaged and motivated to learn.
Enhancing compliance and safety: An LMS can help ensure that employees are up-to-date on compliance and safety training, which can help to reduce the risk of accidents and legal issues.
Facilitating performance evaluation: An LMS can provide tools for managers to evaluate employee performance and track progress, which can help identify areas for improvement.
Increasing efficiency and cost savings: An LMS can automate many of the administrative tasks associated with training and development, which can save time and money.
Better tracking and reporting: An LMS provide a way to track employee progress, training completion and report on it, which can help identify skill gaps and track the ROI of training programs.
FEATURES
What are the key features of a hospitality LMS?
A hospitality Learning Management System (LMS) typically includes a variety of features designed to support training and development in the hospitality industry. Some key features of a typical hospitality LMS include:
Course management: The ability to create, manage, and deliver online training courses and materials, including videos, quizzes, and assessments.
Learning tracking: Tracking of employee progress and completion of training courses, including progress reports and completion certificates.
Compliance management: Tools to help ensure compliance with industry regulations and standards, such as health and safety training.
Performance evaluation: Tools for managers to evaluate employee performance and track progress, such as skill assessments and performance evaluations.
Mobile-ready: The ability to access the LMS from any device, including smartphones and tablets, making it easy for employees to complete training on-the-go.
Reporting and analytics: The ability to generate reports and analyze data to track employee progress and measure the effectiveness of training programs.
Multi-language support: The ability to support different languages, which can be helpful for businesses with a diverse workforce.
Gamification and interactive elements: Gamification and interactive elements such as quizzes, games and simulations can increase employee engagement and motivation.
Integration with other tools: Integration with other tools such as HR systems, payroll, and scheduling software to streamline the process and automate administrative tasks.
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