Ranked 10 (out of 94) in Digital Marketing Agencies
Digital Marketing Agencies
The fastest way to take control over your hotel’s revenue.
Ranked #10 out of 94 in Digital Marketing Agencies
GuestCentric’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreGuestCentric is a leading provider of cloud-based digital marketing software that helps hoteliers protect their brands, drive bookings and connect to their customers on all digital platforms. GuestCentrics all-in-one platform provides hoteliers with award-winning responsive web sites for mobile, tablets and desktops; a user-friendly booking engine; a social marketing module to publish deals on Fac...
93% recommend
Manager from Vacation Rentals & Villas
High proficiency team Excellent website design Excellent customer care the proficiency of the booking engine It is a very complete solution that allow a small unit to have an excellent presence in the market.
Director of Sales and Marketing from Resorts
The team is amazing and the tool perfectly matches our needs! Great flexibility and many options to adapt and easily create content.
Owner from Vacation Rentals & Villas in
It would be perfect if they could make the website back office more user friendly It really is a good solution
Founder & CEO from Luxury Hotels
Some integration with other providers could be more rapid and effective. The rates management should allow us to get more commercial and round figures between room categories and others. a Room rate of €223,65 is not ...
Office and Marketing Assistant from Luxury Hotels
I don't have anything to point out. I've been working with GuestCentric for a while and couldn't be happier about their services.
What does this product or service do well?
GuestCentric helps you having more direct bookings by making use of the latest technology. With GuestCentric, hoteliers can concentrate on creating amazing guest experiences. Really good usability and user experience!
by João Freitas (HiJiffy) on November 18, 2020
See more answers (1)What differentiates this product or service from the competition?
All a team of hospitality experts, willing to give the extra mile for their clients with a really good return-on-the investment, accordingly with the clients that we have in common. When you're a market leader in a market, that doesn't come by luck.
by João Freitas (HiJiffy) on November 18, 2020
See more answers (1)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
GuestCentric is constantly updating and improving its software on an ongoing basis, always looking for new features that are interesting for their clients. So, I would suggest to give a try and at least see a demo.
by João Freitas (HiJiffy) on November 18, 2020
See more answers (1)Build your digital brand. Create demand, capture web and mobile sales, tap into metasearch, analyze and optimize digital advertising.
Conversion-focused technology, creative digital marketing and cutting-edge web design are your hotel’s toolkit to maximize your direct bookings.
This vendor is 92% below the category average..
This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.
September 02, 2021
Owner from Vacation Rentals & Villas in Travancinha (Portugal)
excellent value for money excellent customer service excellent website design very reliable service Custom-made service always try to meet the client, great flexibility a personal service is possib...
It would be perfect if they could make the website back office more user friendly It really is a good solution
June 07, 2021
CRM from Airport/Conference Hotels in Ponta Delgada (Portugal)
Great support team! They are all very helpful and clear. Very short time span between asking for help and receiving the answer from them :)
Right now, I think nothing. The Team porformance is one of the best things they have. Deffinitely recommend their support.
June 04, 2021
GM from Vacation Rentals & Villas in Lisbon (Portugal)
Service is outstanding and of capital importance to me. This was one of the main reasons to choose guestcentric systems as our tech partner for CRS booking engine and web developers.
Still too soon to report items to improve, but I don’t expect much to complain about over the next few years.
January 11, 2021
Manager from Vacation Rentals & Villas in Travancinha (Portugal)
High proficiency team Excellent website design Excellent customer care the proficiency of the booking engine It is a very complete solution that allow a small unit to have an excellent presence in th...
The high proficiency team helped us with the customization of most of our needs. The only one that is not solved yet is the need to allow bookings with different room types simultaneously.
January 04, 2021
Office and Marketing Assistant from Luxury Hotels in Lisboa (Portugal)
Always available to help They do everything to fix the issue or help us implement what we need They are proactive
I don't have anything to point out. I've been working with GuestCentric for a while and couldn't be happier about their services.
December 08, 2020
COO from Luxury Hotels in Lisboa (Portugal)
BE - user friendly and appealing. Very complete CRS - very easy to connect and a lot of options for reservations and tracking Agency - amasing service, very good reporting and analysis
more flexibility in creating promotions in BE and smart ways to update prices More actions on SEO on the digital agency and organic search
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Sales Manager from Luxury Hotels
They are very friendly and competent, and always solve any issues we might have within a few minutes/hours depending on what it is. The customer service is on point and that's very important for us, as when we need somet...