Ranked 10 (out of 94) in Digital Marketing Agencies
Digital Marketing Agencies
The fastest way to take control over your hotel’s revenue.
Ranked #10 out of 94 in Digital Marketing Agencies
GuestCentric’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreGuestCentric is a leading provider of cloud-based digital marketing software that helps hoteliers protect their brands, drive bookings and connect to their customers on all digital platforms. GuestCentrics all-in-one platform provides hoteliers with award-winning responsive web sites for mobile, tablets and desktops; a user-friendly booking engine; a social marketing module to publish deals on Fac...
93% recommend
Director Of Sales from Luxury Hotels in Lisboa (Portugal)
While there are several other hotel digital agencies, Guest Centric stands out above others in terms of their dedication to guarantee our success working as a partner. Their team constantly does everything they can to h...
Diana Araújo from Luxury Hotels
- Monthly meetings (digital marketing) - Proactiveness - Quick response to problems
Director Of Sales from Luxury Hotels in Lisboa (Portugal)
Since they are still a new and ever growing company, Guestcentric is still in need of improvement in their technological department, as we have noted a few faults in their system. However, we feel that they are always ...
Owner from Vacation Rentals & Villas in
It would be perfect if they could make the website back office more user friendly It really is a good solution
General Manager from Boutiques in Lisboa (Portugal)
I don't see any weak points. GuestCentric is doing a great job keeping up with the increasing complexity of digital marketing.
What does this product or service do well?
GuestCentric helps you having more direct bookings by making use of the latest technology. With GuestCentric, hoteliers can concentrate on creating amazing guest experiences. Really good usability and user experience!
by João Freitas (HiJiffy) on November 18, 2020
See more answers (1)What differentiates this product or service from the competition?
All a team of hospitality experts, willing to give the extra mile for their clients with a really good return-on-the investment, accordingly with the clients that we have in common. When you're a market leader in a market, that doesn't come by luck.
by João Freitas (HiJiffy) on November 18, 2020
See more answers (1)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
GuestCentric is constantly updating and improving its software on an ongoing basis, always looking for new features that are interesting for their clients. So, I would suggest to give a try and at least see a demo.
by João Freitas (HiJiffy) on November 18, 2020
See more answers (1)Build your digital brand. Create demand, capture web and mobile sales, tap into metasearch, analyze and optimize digital advertising.
Conversion-focused technology, creative digital marketing and cutting-edge web design are your hotel’s toolkit to maximize your direct bookings.
This vendor is 92% below the category average..
This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.
September 02, 2021
Owner from Vacation Rentals & Villas in Travancinha (Portugal)
excellent value for money excellent customer service excellent website design very reliable service Custom-made service always try to meet the client, great flexibility a personal service is possib...
It would be perfect if they could make the website back office more user friendly It really is a good solution
June 07, 2021
CRM from Airport/Conference Hotels in Ponta Delgada (Portugal)
Great support team! They are all very helpful and clear. Very short time span between asking for help and receiving the answer from them :)
Right now, I think nothing. The Team porformance is one of the best things they have. Deffinitely recommend their support.
June 04, 2021
GM from Vacation Rentals & Villas in Lisbon (Portugal)
Service is outstanding and of capital importance to me. This was one of the main reasons to choose guestcentric systems as our tech partner for CRS booking engine and web developers.
Still too soon to report items to improve, but I don’t expect much to complain about over the next few years.
January 11, 2021
Manager from Vacation Rentals & Villas in Travancinha (Portugal)
High proficiency team Excellent website design Excellent customer care the proficiency of the booking engine It is a very complete solution that allow a small unit to have an excellent presence in th...
The high proficiency team helped us with the customization of most of our needs. The only one that is not solved yet is the need to allow bookings with different room types simultaneously.
January 04, 2021
Office and Marketing Assistant from Luxury Hotels in Lisboa (Portugal)
Always available to help They do everything to fix the issue or help us implement what we need They are proactive
I don't have anything to point out. I've been working with GuestCentric for a while and couldn't be happier about their services.
December 08, 2020
COO from Luxury Hotels in Lisboa (Portugal)
BE - user friendly and appealing. Very complete CRS - very easy to connect and a lot of options for reservations and tracking Agency - amasing service, very good reporting and analysis
more flexibility in creating promotions in BE and smart ways to update prices More actions on SEO on the digital agency and organic search
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Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.
Founder & CEO from Luxury Hotels
This is a company we have been working with since we launch the AlmaLusa Brand back in 2016. There's no doubt to us the great decision and results achieved with Guestcentric resources, teams, and leadership. The friendl...