Drive Demand. Convert Customers.
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
GuestCentric (Digital Agency)
4.7 (23 REVIEWS)
Unranked in Digital Marketing Agencies
The fastest way to take control over your hotel’s revenue.
92% recommended by 70 hotels
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of GuestCentric products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
GuestCentric Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
GuestCentric Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by GuestCentric
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
GuestCentric's Provided Description:
"GuestCentric is a leading provider of cloud-based digital marketing software that helps hoteliers protect their brands, drive bookings and connect to their customers on all digital platforms. GuestCentrics all-in-one platform provides hoteliers with award-winning responsive web sites for mobile, tablets and desktops; a user-friendly booking engine; a social marketing module to publish deals on Facebook, Twitter and other social networks; and a channel manager to offer rooms on Booking, Expedia, TripAdvisor and hundreds of other channels. GuestCentric has operations in New York, San Diego, London, Madrid and Lisbon and is a proud partner of hotels that are part of collections like Design Hotels, Small Luxury Hotels, Leading Hotels of the World and Relais & Chateaux. GuestCentric. Hotel revenue generation. Simple. Easy to use. All-in-one."
GuestCentric (Digital Agency) Alternatives
Not sure if GuestCentric is right for your hotel? Here are similar Digital Marketing Agencies vendors that could be a good fit for your hotel:
Capabilities
GuestCentric doesn’t have any benefits or use cases available
Features
Website Development
SEO & Content
Paid Search & Digital Advertising
E-commerce
Reporting & Analytics
Email Marketing
Consulting Services
Social Media Management
Recommended by
Achievements
This vendor's trending score is rising, GuestCentric (Digital Agency) is the #74 most trending product in the Digital Marketing Agencies category (out of 121) and the #1458 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGuestCentric’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Pricing Available By Request
GuestCentric has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Drive Demand. Convert Customers.
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Hotelier Rating
Looking for specific info?
Flexibility, Proximity and professionalism
Owner from 5 to 9 room Bed & Breakfast & Inn in Seia (Portugal)
Very good
CRM from 75-99 room City Center Hotel in Ponta Delgada (Portugal)
Easy to use and communicate
GM from 75-99 room Branded Hotel in Lisbon (Portugal)
Very good customer care and excellent website design .
Manager from 5 to 9 room Bed & Breakfast & Inn in Seia (Portugal)
Excellent customer service
Office and Marketing Assistant from 25-49 room Boutique in Lisboa (Portugal)
Amazing experience and service
COO from 25-49 room Boutique in Lisboa (Portugal)
Amazing Hospitality Portuguese Company
Founder & CEO from 25-49 room Boutique in Lisboa (Portugal)
Great Structured Websites
Designer from 5 to 9 room Boutique in Ponta Do Sol (Portugal)
Amazing!
Director of Sales and Marketing from 25-49 room Boutique in Ribeira Grande (Portugal)
Friendly Agency with great customer service
Digital Marketer from 200 to 499 room City Center Hotel in Lisbon (Portugal)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
GuestCentric helps you having more direct bookings by making use of the latest technology. With GuestCentric, hoteliers can concentrate on creating amazing guest experiences. Really good usability and user experience!
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
All a team of hospitality experts, willing to give the extra mile for their clients with a really good return-on-the investment, accordingly with the clients that we have in common. When you're a market leader in a market, that doesn't come by luck.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
GuestCentric is constantly updating and improving its software on an ongoing basis, always looking for new features that are interesting for their clients. So, I would suggest to give a try and at least see a demo.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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GuestCentric has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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