The complete cloud hospitality platform
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
CMS Hospitality (GuestCentrix)
0.0 (0 REVIEWS)
Unranked in Property Management Systems
PMS, Trust Accounting, POS, Inventory Control, Conference & Banqueting, Repairs & Maintenance, Central Reservations, Central Reporting, Integrated browser & desktop software solutions, and Hotels, Apartments, Ski Resorts, Island Resorts, Backpackers, Hostels
Not yet recommended by any hotels
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of CMS Hospitality (GuestCentrix) products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
CMS Hospitality (GuestCentrix) Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
CMS Hospitality (GuestCentrix) Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by CMS Hospitality (GuestCentrix)
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
CMS Hospitality (GuestCentrix)'s Provided Description:
"CMS Hospitality is the developer of the GuestCentrix Hospitality Software solution, with 30 years experience in the industry. GuestCentrix is an integrated solution of enterprise level software applications, which have been designed to international standards. GuestCentrix users range from small hostels and hotels, ski resorts, island resorts, corporate hotels and multi property accommodation providers in both the hostel and hotel market segments. CMS Hospitality has offices in Australia, New Zealand and the UK, which support GuestCentrix in over 25 countries, with recent installations in Vietnam, Finland and Hong Kong. The company, and its staff, are professional and reliable, and offer enterprise level solutions to a growing customer base. CMS Hospitality actively employs staff with hospitality operations backgrounds, so we understand the industry and can directly relate to customer requirements. We believe that post installation Service and Support is as important as software functionality, and strive to provide excellent service at all times. CMS Hospitality works with our clients to provide a total solution to meet their needs."
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CMS Hospitality (GuestCentrix) Alternatives
Not sure if CMS Hospitality (GuestCentrix) is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
CMS Hospitality (GuestCentrix) doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Spa
Recommended by
Achievements
This vendor's trending score is rising, CMS Hospitality (GuestCentrix) is the #34 most trending product in the Property Management Systems category (out of 318) and the #741 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCMS Hospitality (GuestCentrix)’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Pricing Available By Request
CMS Hospitality (GuestCentrix) has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
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It looks like CMS Hospitality (GuestCentrix) is not recommended by any hotels
Check out the top 10 most recommended CMS Hospitality (GuestCentrix) alternativesExpert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
CMS Hospitality is a trusted Australian PMS amongst our customers. Where they really stand out is for its comprehensive features that streamline property management while enhancing guest satisfaction.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
I would say customisation, they allow properties to configure the platform to their unique requirements, ensuring seamless operations. They also have advanced analytics and reporting tools. The PMS is also backed by industry experience and reliable customer support.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Consider its customization capabilities during the implementation phase. CMS Hospitality's strength lies in its adaptability to different property types and operational needs, so take the time to map out your unique processes and requirements with their team.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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CMS Hospitality (GuestCentrix) has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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