SynXis Property Hub (by Sabre)

3.6 (6 REVIEWS)

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SynXis Property Hub (by Sabre)

3.6 (6 REVIEWS)

Unranked in Property Management Systems

Drive efficiency and simplify property management

More than 50% of Sabre’s reviews come from United States of America.

What is Sabre?

Founded in 1960 | Headquarters in Southlake (United States) | 7910 employees
SynXis Property Hub (by Sabre) is a cloud-native property management system specifically designed for limited-service hotels, making daily operations seamless and efficient. The platform excels in reservation handling, folio management, accounting, and reporting. Its intuitive design speeds up employee training and streamlines routine tasks, drastically reducing execution time. By utilizing a single system of record for content, rates, and availability, it ensures a consistent brand experience and minimizes revenue losses from synchronization issues, thereby seamlessly integrating into your current business operations.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Sabre products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Sabre

FAQs

SynXis Property Hub (by Sabre) Alternatives

Not sure if Sabre is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

profile-empty-state.svg

Sabre doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Sabre Reviews Summary

3.6
Average
Ease of Use
4.0/5
Customer Support
3.8/5
ROI
3.7/5
Implementation
4.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SynXis Property Hub (by Sabre) is the #39 most trending product in the Property Management Systems category (out of 319) and the #836 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Sabre’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Sabre Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Sabre Average Sabre

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Sabre Reviews

Hotelier Rating

Excellent
93
Very Good
22
Average
18
Poor
9
Terrible
6

Property Size

  • X-Small (8)
  • Small (7)
  • Medium (20)
  • Large (51)
  • X-Large (54)

Country

  • United States of America
    United States of America
    (82)
  • Mexico
    Mexico
    (8)
  • United Arab Emirates
    United Arab Emirates
    (4)
  • Thailand
    Thailand
    (4)
  • Canada
    Canada
    (4)
  • Spain
    Spain
    (3)
  • China
    China
    (3)
  • India
    India
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Egypt
    Egypt
    (2)
  • Japan
    Japan
    (2)
  • Italy
    Italy
    (2)
  • Singapore
    Singapore
    (2)
  • France
    France
    (2)
  • Vietnam
    Vietnam
    (2)
  • Germany
    Germany
    (2)
  • Norway
    Norway
    (1)
  • Hungary
    Hungary
    (1)
  • Qatar
    Qatar
    (1)
  • Virgin Islands, British
    Virgin Islands, British
    (1)
  • South Africa
    South Africa
    (1)
  • Brazil
    Brazil
    (1)
  • Maldives
    Maldives
    (1)
  • Finland
    Finland
    (1)
  • Greece
    Greece
    (1)
  • United Kingdom
    United Kingdom
    (1)

Region

  • North America
    North America
    (94)
  • Europe
    Europe
    (14)
  • Asia Pacific
    Asia Pacific
    (16)
  • Middle East
    Middle East
    (7)
  • South America
    South America
    (3)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (1)
7

Easy to use and helpful when works, sadly the Customer Service when it breaks down is terrible.

Central Reservations Training Manager from 100 to 199 room Luxury Hotel in New York City (United States of America)

Verified
16 months ago
I like that it is thought to be easy to use. The reservation process through NGVA is quick and intuitive. I like that you can now add reservations and it transfers the names and CC info from the original reservation to the next. SynXis CR is easy to use, and it helps a lot when loading information.
Country United States of America
Central Reservations Training Manager
Large Hotel
9

Sabre Synxis

Manager, Distribution Services from 75-99 room Luxury Hotel in Calistoga (United States of America)

Verified
18 months ago
Sabre Synxis is very useful & great tools to use. The Sabre Portal and SHU is very useful with great information
Country United States of America
Manager, Distribution Services
Large Hotel
8

Vendor is quick to respond and helpful when needed.

Group Accommodations Facilitator from 200 to 499 room Extended Stay & Serviced Apartment in Toronto (Canada)

Verified
2 years ago
Having one vendor for both the booking engine and property management system is extremely helpful when troubleshooting issues. The system is user friendly and easy to train desk staff for day to day needs.
Country Canada
Group Accommodations Facilitator
X-Large Hotel
4

SynXis Property Hub Review

Senior Analyst, Systems from 500+ room Branded Hotel in Parsippany-Troy Hills (United States of America)

Verified
2 years ago
Rate changes and inventory updates happen instantly with no room to fail , since this is housed in CRS. Overall easy to train
Country United States of America
Senior Analyst, Systems
X-Large Hotel
7

Sabre is willing to work with us to make a better product

UAT Analyst from 200 to 499 room Branded Hotel in Calgary (Canada)

Verified
2 years ago
Working sessions. I find these are very helpful and beneficial for both parties to better understanding the issue and finding the root cause.
Country Canada
UAT Analyst
X-Large Hotel
8

Channel Managers, Booking Engine and PMS interface Experience in general

Director, Reservation & Distribution Systems from 500+ room Boutique in Bangkok (Thailand)

Verified
2 years ago
There are many channels available from across the regions. The booking engine is customer friendly and flexible to customize. Integration team is helpful and knowledgeable when working on 2W PMS interface testing.
Country Thailand
Director, Reservation & Distribution Systems
X-Large Hotel
  • 1

Recommend empty

It looks like Sabre is not recommended by any hotels

Check out the top 10 most recommended Sabre alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Knowledgeable support team. Ease of CRS set up and navigation. Ability to connect with various external partners. I like the fact that there are new partnerships and system enhancements, it is preferred to work with a partner under one umbrella.

Question:

What differentiates this product or service from the competition?

Answer:

Speed to market (yet recently there are delays, not sure if staffing is an issue). Ease of use. In general Sabre/Synxis is a solid partner, the support team, market managers are always very attentive.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ease of set up, use and general functionality. One-stop shop with several products and services under one umbrella, hence when there is a need to call out for support, the support team, in general is very knowledgeable. I am however concerned with the future CRS business model and minimum revenue for contracting with Sabre. Many independent / smaller properties will have a hard time reaching a specific revenue target and with that will not be considered for Sabre/CRS.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Blanka Dewapura Co-Owner/VP @ Oceanid Hospitality Group
RecommendationAvatar
Blanka Dewapura Co-Owner/VP @ Oceanid Hospitality Group
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Sabre Integrations

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Support

Unverified

Sabre has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

85%

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