SABA F&B Ordering

4.7 (142 REVIEWS)

HTR Score icon
HT Score  
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SABA F&B Ordering

Ranked 2 (out of 48) in Mobile Ordering & Room Service

Increase Revenue And Drive Operational Efficiency Through Mobile / Digital Ordering

SABA Hospitality is popular in Australia, China and Vietnam.

Bell avatar Bell - AI powered product analyst

I analyzed all of SABA Hospitality’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like SABA Hospitality for its seamless integration with existing systems, notably enhancing food and beverage revenue through its mobile ordering platform. The tool minimizes operational costs by reducing phone calls and paper use, streamlines guest interactions with its intuitive design, and leads to higher guest satisfaction through its customizable, multilingual support, and real-time order tracking. Some critics highlight areas for improvement such as better integrations with PMS systems and refining chatbot interactions.

What Types of Hotels SABA Hospitality is Popular For

Size

15 | Small (10-49 room)

17 | Mid-Sized (50-99 room)

84 | Large (100-499 room)

26 | X-Large (500+ room)

Country

39 | Australia

18 | China

14 | Vietnam

8 | Singapore

6 | Thailand

6 | United States

5 | United Arab Emirates

5 | Japan

5 | Indonesia

4 | New Zealand

4 | United Kingdom

3 | Philippines

2 | Macau

2 | Sri Lanka

2 | Germany

2 | Canada

1 | Peru

1 | Mexico

1 | Malaysia

1 | Fiji

1 | Egypt

1 | Ireland

1 | Oman

1 | Switzerland

1 | India

1 | Greece

1 | Qatar

Type

84 | Resorts

79 | Luxury Hotels

59 | Branded Hotels

49 | Boutique Hotels

49 | City Center Hotels

46 | Airport/Conference Hotels

35 | Bed & Breakfast & Inns

17 | Extended Stay & Serviced Apartments

12 | Limited Service & Budget Hotels

11 | Casinos

8 | Hostels

6 | Vacation Rentals & Villas

2 | RV Parks & Campgrounds

1 | Motels

Region

65 | Asia Pacific

44 | Oceania

9 | North America

9 | Europe

8 | Middle East

1 | South America

Category

142 | Mobile Ordering & Room Service

What is SABA Hospitality?

Founded in 2017 | Headquarters in Macau | 7 employees
SABA F&B Ordering is a cutting-edge, mobile ordering platform designed specifically for the hospitality industry. By allowing guests to order food and beverage items, minibar products, amenities, and other services directly from their mobile devices, SABA F&B Ordering brings convenience and modernity to your establishment. Hoteliers appreciate its capacity to streamline operations and boost sales, as it reduces the need for physical menus and face-to-face interactions, providing a seamless, contactless experience. The platform features easy-to-use QR code integration, enabling guests to access menus instantly from anywhere within the property. Multi-language support ensures a diverse range of guests can use the service comfortably. Additionally, SABA F&B Ordering offers seamless integration with your existing systems, enhancing overall operational efficiency. While there can be occasional integration or user-experience issues, it is generally well-received for its significant impact on revenue generation and cost reduction.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of SABA Hospitality products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SABA Hospitality

FAQs

SABA F&B Ordering Alternatives

Not sure if SABA Hospitality is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:

Capabilities

Mobile Ordering

Digital Compendium

Allergens & Dietary Requirements

Tips / Tipping Module

Chatbot Module

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Available Add-ons & Modules

Digital Compendium

Hotel Guest Apps
An array of interesting, engaging and relevant property information to make for a contactless, simple and seamless guest journey. Available 24/7, during the pre-stay and on-property, guests can:

INCLUDED

SABA Chatbot

Hotel Chatbots
Enhance your guest experience and streamline hotel operations through personalized communication using your guest’s preferred communication style: messaging. Whether requesting services and amenities, asking a question, making a complaint, or seeking recommendations, our intelligent ChatGPT-powered Chatbot provides responses instantly.

PREMIUM ADD-ON

SABA Hospitality Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SABA F&B Ordering is the #11 most trending product in the Mobile Ordering & Room Service category (out of 48) and the #711 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SABA Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
93 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SABA Hospitality Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SABA Hospitality Average SABA Hospitality

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SABA Hospitality Reviews

Hotelier Rating

Excellent
120
Very Good
13
Average
5
Poor
3
Terrible
1

Property Size

  • Small (15)
  • Mid-Sized (17)
  • Large (84)
  • X-Large (26)

Country

  • Australia
    Australia
    (39)
  • China
    China
    (18)
  • Vietnam
    Vietnam
    (14)
  • Singapore
    Singapore
    (8)
  • Thailand
    Thailand
    (6)
  • United States
    United States
    (6)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Japan
    Japan
    (5)
  • Indonesia
    Indonesia
    (5)
  • New Zealand
    New Zealand
    (4)
  • United Kingdom
    United Kingdom
    (4)
  • Philippines
    Philippines
    (3)
  • Macau
    Macau
    (2)
  • Sri Lanka
    Sri Lanka
    (2)
  • Germany
    Germany
    (2)
  • Canada
    Canada
    (2)
  • Peru
    Peru
    (1)
  • Mexico
    Mexico
    (1)
  • Malaysia
    Malaysia
    (1)
  • Fiji
    Fiji
    (1)
  • Egypt
    Egypt
    (1)
  • Ireland
    Ireland
    (1)
  • Oman
    Oman
    (1)
  • Switzerland
    Switzerland
    (1)
  • India
    India
    (1)
  • Greece
    Greece
    (1)
  • Qatar
    Qatar
    (1)

Region

  • North America
    North America
    (9)
  • Europe
    Europe
    (9)
  • Asia Pacific
    Asia Pacific
    (65)
  • Oceania
    Oceania
    (44)
  • Middle East
    Middle East
    (8)
  • South America
    South America
    (1)
10

Essential for a "free & easy" seamless stay

Hotel Manager from 100 to 199 room Resort in (Vietnam)

Verified
13 months ago
Simple and quick implementation, super user-friendly, beautiful layout, and multilingual platform. Both guests' satisfaction and revenue have increased with SABA implementation at our resort.
Country Vietnam
Hotel Manager
Large Hotel
10

Saba has made room service ordering and guest requests a lot easier and more efficient.

Marketing Executive from 200 to 499 room Bed & Breakfast & Inn in Stratfield Mortimer (United Kingdom)

Verified
17 months ago
Working with the team at Saba is easy and they are always on hand to reply to our requests. They have helped us this year with setting up two new Saba links which we could then tailor to our individual clients needs which gave us an even better level of customer service setting us apart from our competitors. We also use the platform to kee...
Country United Kingdom
Marketing Executive
Large Hotel
10

Data-Driven Decision Making

Regional Director of Revenue from 50-74 room City Center Hotel in Schleswig (Germany)

Verified
17 months ago
The data insights from SABA Hospitality’s mobile ordering system have been invaluable for our revenue management efforts. We can track guest preferences and order patterns, allowing us to tailor our offerings and pricing effectively. This level of data granularity helps us make informed decisions that drive profitability.
Country Germany
Regional Director of Revenue
Mid-Sized Hotel
10

A smart and intuitive tool for better yields

Revenue Manager from 200 to 499 room Boutique in Doha (Qatar)

Verified
17 months ago
SABA Hospitality’s mobile ordering system significantly enhances the revenue strategy. The automated upselling features effectively increase average order values, allowing us to capitalize on guest spending. Additionally, the detailed analytics provided enable us to identify trends and optimize pricing strategies, ensuring we maximize yields.
Country Qatar
Revenue Manager
Large Hotel
10

Bellbrae Country Club

Resort Manager from 25-49 room Resort in Bellbrae (Australia)

Verified
17 months ago
Support/response to weird questions from-us /available tech support/personal contact with directors/ easy platform to be used by guests young and old.
Country Australia
Resort Manager
Small Hotel
10

Communication

Resort Manager from 75-99 room Bed & Breakfast & Inn in Apokoronas (Greece)

Verified
17 months ago
The team respond extremely quickly to any issues that we maybe experiencing. They rectify issues immediately; always available to speak to.
Country Greece
Resort Manager
Mid-Sized Hotel
10

Easy to use

Resort Manager from 25-49 room Resort in Bright (Australia)

Verified
17 months ago
Easy to use system and customers do not need to download any apps which is a big bonus. Simply scan QR code and everything is there.
Country Australia
Resort Manager
Small Hotel
10

Intuitive Software

Hotel Manager from 200 to 499 room Branded Hotel in Bengaluru (India)

Verified
17 months ago
Great support system and fast responses from the team. A pleasure to work with them. Implementation timeline was fast and error free.
Country India
Hotel Manager
Large Hotel
9

Guest Convenience

Resort Manager from 10 to 24 room Airport/Conference Hotel in Goolwa (Australia)

Verified
17 months ago
Accurate information for our guests to peruse at their leisure, the ability to instantly update information, ease of editing the product details prompt and friendly service from our consultant.
Country Australia
Resort Manager
Small Hotel
10

Easy for guests to use

Manager from 10 to 24 room Bed & Breakfast & Inn in Hobart (Australia)

Verified
17 months ago
A great system that is easy to use even for those guests that hate technology. Guests don't need to download an app o and the system responds to them straight away. We are able to review all conversation and join in if needed.
Country Australia
Manager
Small Hotel
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  • 15

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

The SABA solution is a game-changer for hotels, seamlessly combining two critical functions: a Digital Compendium and a Digital Ordering system. It’s incredibly helpful in simplifying a hotels operations and making it easier for guests to access information and place orders, all in one place. What really sets SABA apart is how user-friendly and intuitive it is for both our team and guests. The optional Chatbot add-on is a great addition, providing round-the-clock support for guest inquiries and bookings. It can reduce the workload for hotel teams while ensuring guests receive timely and accurate responses. Having everything integrated into a single platform makes a noticeable difference in both efficiency and the overall guest experience. Guests appreciate the convenience, and it helps hotels keep up with the expectations of today’s tech-savvy travellers. SABA is a reliable and scalable solution and it’s clear it was designed with real-world challenges in mind. It’s not just about keeping up with trends—it’s about enhancing the experience for guests and making operations smoother for the team.

Question:

What differentiates this product or service from the competition?

Answer:

The SABA solution has proven to be a reliable and well-developed product, shaped by years of thoughtful client feedback. It’s clear that the team behind it has worked hard to refine the system, ensuring it meets the practical needs of hotels and their guests. One of the standout aspects of SABA is its seamless integration with key systems like Point of Sale (POS). This feature has been invaluable, making it easy to manage orders and transactions efficiently. Whether it’s room service or other guest requests, the system ensures everything runs smoothly, saving time for staff and providing a better experience for guests. It’s also reassuring to know that SABA has been perfected over time. It feels like a solution that’s built on real-world use and genuine input from people in the industry. Having such a mature and dependable product makes a big difference, especially in an environment where reliability is critical. Overall, SABA has become a trusted tool, offering both ease of use and the flexibility to adapt as needs evolve. It’s not just a system—it’s a practical, well-rounded solution that works.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

When evaluating the solution, it’s important to look beyond the monthly SaaS cost and consider the return on investment (ROI). The potential increase in the average room service check alone is often enough to cover the cost. On top of that, you gain the added benefit of eliminating printing expenses and the time-consuming effort required to keep paper-based compendiums up to date. Additionally, the solution delivers notable labour efficiencies, freeing up staff to focus on other priorities. It’s a practical and cost-effective approach that drives revenue while streamlining operations and improving the guest experince.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 6 recommend
Recommended by
RecommendationAvatar
Brendon Granger Chief Experience Officer @ Technology4Hotels
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Maxim Tint CEO @ Gtriip
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Ernst Franz Head of Sales @ Messerschmitt Systems GmbH
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Feri Kurniawan General Manager @ HOSPITALITY TECHNOLOGY PVT LTD
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Marius Donhauser Founder & CEO @ hotelkit
RecommendationAvatar
Brendon Granger Chief Experience Officer @ Technology4Hotels
RecommendationAvatar
Maxim Tint CEO @ Gtriip
RecommendationAvatar
Ernst Franz Head of Sales @ Messerschmitt Systems GmbH
RecommendationAvatar
Feri Kurniawan General Manager @ HOSPITALITY TECHNOLOGY PVT LTD
RecommendationAvatar
Marius Donhauser Founder & CEO @ hotelkit
RecommendationAvatar
Brendon Grannger Managing Director @ Technology4Hotels
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Bruno Fallegger General Manager @ BPN Solutions
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Noemie Ringgenberg Strategic Partnership Manager @ hotelkit GmbH
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Vetri Mayandi Chief Commercial Officer @ Gtriip
Are you a consultant or vendor that recommends SABA Hospitality? Leave a recommendation

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Support

Unverified

SABA Hospitality has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

Request a Quote

HT Score

93/100

Recommended

94%

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