myHotel

5.0 (1 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

#1 Hotel SaaS Platform for Guest Experience in Latam, helping you save time, optimize resources, and enhance the guest experience with AI.

myHotel has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is myHotel?

Founded in 2016 | Headquarters in | 40 employees
myHotel is an all-in-one Guest Experience platform designed for hotels. It centralizes surveys, online reputation, and case management into a single system, offering streamlined operations for hospitality businesses. By integrating with your Property Management System (PMS), myHotel automates guest communication at every stage of their stay—before, during, and after. Utilizing Artificial Intelligence, it helps hotel staff save time, identify areas for improvement, and boost guest satisfaction. This platform is valuable to hotel managers looking to enhance guest experiences and efficiently manage their online reputation and feedback.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of myHotel products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by myHotel

FAQs

Capabilities

Online Reputation Management

AI-Powered Sentiment Analysis

Real-Time Alerts & Case Management

WhatsApp & Email Surveys

Connects with your PMS to automate guest feedback

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Available Add-ons & Modules

Smart Surveys with AI for Real-Time Guest Feedback

Hotel Pre-Opening, Renovations & Development
myHotel uses Artificial Intelligence to automate and analyze guest surveys sent via email, WhatsApp, or QR codes. Collect feedback before, during, and after each stay, and get instant insights powered by AI sentiment analysis. Optimize guest satisfaction and team efficiency with actionable data and automated reports.

PREMIUM ADD-ON

AI Case Manager for Faster Guest Issue Resolution

Hotel Pre-Opening, Renovations & Development
myHotel’s AI Case Manager detects negative feedback in real time and automatically creates actionable cases for your team. With smart alerts and workflow automation, every issue is tracked from detection to resolution. Improve response times, enhance guest recovery, and ensure no incident is left unresolved.

PREMIUM ADD-ON

AI Reputation Manager with Smart Review Replies Automation

Reputation Management
myHotel centralizes all your guest reviews from multiple OTAs and uses Artificial Intelligence to analyze sentiment and generate smart reply suggestions. Respond faster, maintain a consistent tone, and improve your online reputation effortlessly. With real-time insights and automated actions, your team saves hours each week while keeping guests happier and more engaged.

PREMIUM ADD-ON

myHotel Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, myHotel is the #14 most trending product in the Reputation Management category (out of 57) and the #628 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

myHotel’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

myHotel Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

MyHotel Average MyHotel

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

Compare myHotel to Top Alternatives

View top myHotel alternatives
Get recommendation Image
Want to find out if myHotel is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Take the quiz

MyHotel Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (1)

Country

  • Venezuela
    Venezuela
    (1)

Region

  • South America
    South America
    (1)
10

myHotel: a key tool for optimizing quality management and guest experience

Director de TI en LD Hoteles from 5 to 9 room Airport/Conference Hotel in El Roque (Venezuela)

Verified
3 days ago
What we like most is how myHotel has transformed our survey and reputation management. Previously, we sent surveys almost manually, sharing guest data via Excel, which was time-consuming and limited analysis. With myHotel, we were able to automate the entire process, reduce the time it takes to analyze results, and increase the number of ra...
Country Venezuela
Director de TI en LD Hoteles
X-Small Hotel
  • 1

Recommend empty

It looks like myHotel is not recommended by any hotels

Check out the top 10 most recommended myHotel alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation

Recommend empty

myHotel hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Are you a consultant or vendor that recommends myHotel? Leave a recommendation

myHotel Integrations

Need better tech connections?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
SiteMinder
SiteMinder

93% recommended by 2526 hotels

Rate Shopping
+6 more
Cloudbeds

This integration hasn’t been verified by Cloudbeds yet.

Cloudbeds

90% recommended by 1718 hotels

Channel Managers
+2 more
Little Hotelier
Little Hotelier

92% recommended by 1348 hotels

Hotel Management Software
Asksuite
Asksuite

98% recommended by 735 hotels

Hotel Chatbots
Mews
Mews

92% recommended by 661 hotels

Property Management Systems
Oracle Hospitality
Oracle Hospitality

92% recommended by 609 hotels

Property Management Systems
SHR Group
SHR Group

95% recommended by 317 hotels

Booking Engine
Mini Hotel PMS
Mini Hotel PMS

96% recommended by 30 hotels

Property Management Systems
Erbon Software
Erbon Software

100% recommended by 1 hotels

Property Management Systems
Newhotel

This integration hasn’t been verified by Newhotel yet.

Newhotel

60% recommended by 1 hotels

Hotel Management Software

Support

Unverified

myHotel has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

HT Score

0/100

Recommended

100%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


English (EN)
Terms of Use · Privacy Policy · Newsletter · About
Copyright © HotelTechReport 2025

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information