Eptera PMS

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Eptera PMS

Unranked in Property Management Systems

Cloud based Property Management System (PMS)

Eptera has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is Eptera?

Founded in 2023 | Headquarters in Antalya (Turkey) | 11 employees
Eptera PMS is a property management system designed to streamline and enhance hotel management operations. It offers a comprehensive suite of modules that cater to various facets of hotel administration, from reservations and guest check-ins to housekeeping and billing. The system's flexibility allows you to select and integrate only the modules you need, ensuring a tailored fit for your business. 1. **AI summary reviews:** Eptera PMS consolidates guest feedback from various platforms, providing insightful, easy-to-read summaries. This helps hotel management quickly understand guest satisfaction trends and areas needing improvement. 2. **AI summary recommendations:** Based on guest feedback and operational data, the system offers actionable recommendations to improve service quality, optimize operations, and enhance guest experiences. With Eptera PMS, you can effortlessly enhance operational efficiency, improve guest satisfaction, and make data-driven decisions. Its modular approach ensures that you only invest in the functionalities that your business requires, making it a valuable tool for hotels of any size.

Eptera PMS Alternatives

Not sure if Eptera is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

  1. 1. Cloudbeds — Best for integrating multiple functions into a single, easy-to-use system.
  2. 2. Mews — Best for simplifying operations, managing bookings, and boosting your hotel's income.
  3. 3. InnQuest — Best for integrating all your hospitality tools in one place
  4. 4. WebRezPro — Best for integrating online bookings and payment systems seamlessly.
  5. 5. Shiji Group — Best for integrating property management systems effortlessly
  6. 6. Oracle Hospitality — Best for reliable hotel operations and increased guest satisfaction
  7. 7. HOTELTIME — Best for integrating all hotel services into one platform
  8. 8. Stayntouch — Best for integrating property management with third-party systems
  9. 9. Yanolja — Best for real-time updates to inventory and rates everywhere
  10. 10. ThinkReservations — Best for improving guest experiences with easy-to-use management tools.

Capabilities

PMS features tailored for front desk and reservations

Custom operational modules for better management

Digital distribution channels that increase your hotel's accessibility

Rennovative solutions that manages restaurants in your hotel

Integrated solutions that manages spa in your hotel

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Reservations and Front Office Management

Property Management Systems
Eptera Reservation and Front Office Management is a system that organizes and optimizes the hotel booking and guest welcome process. It helps establish effective communication with guests and meet their needs efficiently. Eptera's user-friendly interface enables simple reservation management, and its mobile compatibility allows real-time booking tracking and updates. Additionally, its advanced reporting and batch processing features enhance efficiency and optimize hotel revenues.

INCLUDED

Contract Management

Property Management Systems
Eptera Contract Management is software that helps create bookings at accurate prices based on the hotel's pricing strategies. It can offer customized pricing for different customer groups and optimize revenues. With a single click, the Price Wizard can create dozens of contracts. It streamlines the process of sharing pricing information with multiple agents, eliminating crowded emails. Eptera enables hotel managers to apply their pricing strategies with ease across all business partners.

INCLUDED

Housekeeping Management

Property Management Systems
Eptera Housekeeping Management is a system that oversees the hotel's room cleaning and maintenance processes. It helps manage vacant, occupied, out-of-order, and special requirement rooms through a single platform. It automates and ensures equitable maid distribution to facilitate cleaning scheduling. Eptera Housekeeping Management contributes to the increase in hotel revenues and guest satisfaction. Eptera PMS supports the hotel's favorable reputation and enhances its competitive advantage.

INCLUDED

Accounting

Property Management Systems
Eptera Accounting Operations ensures financial stability by creating accurate records from reservations, facilitating guest payments with flexible methods, and tracking transactions seamlessly. It prevents fraud and ensures correct end-of-day processes, providing complete financial control.

INCLUDED

Reporting

Property Management Systems
The Eptera Reporting Tool uses historical data for strategic decision-making to analyze and optimize the hotel's performance. It offers comprehensive reports to assess, scrutinize, and enhance every aspect of the hotel. This empowers operational optimization and sustainable growth through business intelligence. Eptera forms the foundation for data-driven decisions, strengthening the hotel's strategic vision.

INCLUDED

Eptera Manager

Property Management Systems
Eptera Manager is a management tool designed for senior hotel executives. It analyzes and optimizes hotel performance through standardized data usage and accurate reporting. Its mobile application enables remote management from anywhere in the world. Eptera Manager enhances service quality, elevating guest satisfaction and competitiveness. This places the hotel in a positive position for both guests and staff.

INCLUDED

Sales & Banquet Management

Event Management Software
Eptera Sales & Banquet Management efficiently handles all banquet and group sales processes in hotel management, optimizing operations and revenue generation. It streamlines the development of effective sales strategies to connect guest groups worldwide with the hotel’s unique offerings and simplifies group reservation management. Eptera provides easy access to guest information for hotel staff, as well as real-time sales tracking for managers. It ensures seamless group operations and enhances guest satisfaction.

PREMIUM ADD-ON

Call Center

Call Center Software
Eptera Call Centre improves guest relations and optimizes hotel operations efficiently. It seamlessly manages bookings, orders, complaints, and information requests. Integrated with PMS, it facilitates quote tracking, payment processing, and operational automation. Always ready to answer guest requests, Eptera increases guest satisfaction through friendly and effective dialogue and positively boosts the hotel's reputation.

PREMIUM ADD-ON

Task Management

Staff Collaboration Tools
The Eptera Task Management tool organizes workflow and allows for time management in hotels. It effectively supervises tasks to ensure smooth service delivery and provides a comprehensive overview of operations through analysis and regular reports. This facilitates the identification of areas for improvement and increases efficiency. Eptera enhances the hotel's service quality by transforming employee satisfaction into guest happiness.

PREMIUM ADD-ON

Guest App

Guest Surveys & Feedback
The Eptera Guest App allows guests to instantly manage requests like room cleaning and technical issues digitally, ensuring prompt handling by the right staff. It enables seamless guest satisfaction amid operational challenges, supports online check-ins, and facilitates reservations for services like spas. Eptera enhances your brand by integrating unique services with advanced technology.

PREMIUM ADD-ON

Eptera Operator

Hotel Management Software
Eptera Operator is an innovative application that manages hotel operations. It facilitates direct interaction among vital departments such as the front office, housekeeping, and technical services. Using data from the Task Manager, employees can monitor all operational processes, including facility security, guests, vehicle, and personnel entries and exits. Managers can easily manage critical information about the operations by gathering it at a central point. With real-time data and coordination, Eptera Operator enhances hotel service quality.

PREMIUM ADD-ON

Channel Manager

Channel Manager
The Eptera Channel Manager system aims to boost hotel bookings. It connects with potential customers on a global scale and enables presence on online channels and OTAs. Managing availability and pricing across all platforms from a single screen, removes the time waste associated with manual input. Flexible pricing and up-to-date information management improve competitiveness and enable a greater focus on guest fulfillment. Eptera Channel Manager can maximize a hotel's online visibility and bookings.

PREMIUM ADD-ON

Booking Engine

Booking Engine
Eptera Booking Engine optimizes hotel revenue management with commission-free and direct bookings. It enables bookings without incurring high commission rates. Hotel occupancy rates can be maximized by fully controlling the guest booking experience and taking advantage of real-time data flow. Marketers can market rooms, promotions, and packages according to their preferences, thereby increasing revenue potential. It is also integrated with CRM and Call Centre, resulting in greater flexibility and control over the booking process.

PREMIUM ADD-ON

Payment Link

Payments Processing Software
Eptera Payment Link is an innovative solution that offers guests the fastest and most secure payment experience. It speeds up the payment process by instantly sending electronic invoices through link-based payments. Eptera's PCI and DSS certified integrated payment system features secure online credit and debit card payments through a variety of methods. Guests enjoy convenience thanks to the latest options in payment methods. Streamlined payment processes and easy reporting boost guest satisfaction.

PREMIUM ADD-ON

Tour Operator Connection

Direct Booking Tools
Eptera Tour Operator Connection boosts bookings by allowing direct communication with local agents. It offers special rates to agents, providing the best prices to guests from various countries and increasing revenue. Agents can manage their bookings on a single screen, compare rates, and record sales at the front desk. Efficiently managing bookings according to agency agreements minimizes the risk of empty rooms and booking errors. It maximizes occupancy rates while making the booking experience easier.

PREMIUM ADD-ON

Eptera POS

Hotel Restaurant POS Systems
The Eptera Restaurant Reservation Management system brings order, speed, and a personalized experience to reservations. It prevents no-shows and double bookings, allows reservation management, prepayments, and easy table management. Accessible via web and mobile apps, it offers guests the ability to view the digital menu anytime. Eptera also shares meal contents, allergens, nutritional values, and energy values during online orders, allowing guests to create favorite menus and earn points.

PREMIUM ADD-ON

Stock Management

Procurement Software
Eptera Stock and Procurement Management provides balanced stock management, which is key to sustainable growth in hotels. By monitoring inventory in real-time, this software optimizes stock levels and manages supplier information. It automates orders, tracks costs, and enhances operational efficiency, eliminating the time-consuming and error-prone nature of manual management. Eptera helps reduce costs and manage resources effectively, ensuring guest satisfaction.

PREMIUM ADD-ON

Human Resources

Employee Engagement Software
Eptera Human Resources Management is a comprehensive platform that allows effective management of employees. This system provides meticulous monitoring of HR schedules, leaves, and salaries. It provides single-source access and organization of all personnel and payroll tools, such as shift tracking, uniform tracking, employee transfers, equipment assignment, and training. By overseeing all employee-related issues, Eptera makes smooth employee management easier and ensures the sustainable success of the business.

PREMIUM ADD-ON

Human Resources+

Employee Engagement Software
The Eptera Human Resources Portal helps track employee assignments, requests, and feedback on a single screen. Employees can speed up processes by using a corporate tool to view their personal information and submit requests. Eptera gives employees the ability to communicate with managers via forms at any time. It ensures efficient use of time by managing all requests and documents in one place. In this way, employees feel safe, and internal processes run more smoothly.

PREMIUM ADD-ON

SPA

Spa Software
Hotels looking to boost spa revenues can use Eptera Spa, a management system. You can easily track all processes, including offering personalized services to guests, managing spa staff, viewing appointments on a single screen, and designing the right package programs. The system reduces the workload by eliminating error-prone manual processes. With Eptera Spa, you can provide your guests with an unforgettable experience while efficiently managing your operations. Flawless spa experience management is now very easy.

PREMIUM ADD-ON

Hotel CRM

Hotel CRM & Email Marketing
Eptera CRM is a system that helps you build sustainable relationships with your guests. It designs the guest experience end-to-end, thus ensuring personalized dialogue. It provides continuous interaction with both present and potential customers. It develops data-driven marketing strategies and increases hotel guest satisfaction by collecting feedback. It also encourages repeat visits by designing reward campaigns .

PREMIUM ADD-ON

Eptera Reviews Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

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Achievements

Trending Product

This vendor's trending score is rising, Eptera PMS is the #42 most trending product in the Property Management Systems category (out of 317) and the #811 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Eptera’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Eptera Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

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Eptera Reviews

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Eptera PMS is very user friendly,easy to learn and use. very secured keeping everything in Azure servers.Totally automated, web&cloud based. has all capabilities that needs any kind/size of proprietary. Has veriouse its own Focused to be integrated with all the leading 3rd party products with its open API. It has all the necessary own additional modules such as spa, banquet services, POS restaurants, stock, purchase and other modules that can be required by the hotel. In addition, it has a module for the perfect and successful management of financial activities. Also, one of the most important is that all records are saved by logs. And there are many reports in it, so all departments can easily view and check the information.

Question:

What differentiates this product or service from the competition?

Answer:

Eptera, with its comprehensive product, meets all the essential software requirements that customers may have for their successful business. Additionally, Eptera offers customers competitive rates without compromising on quality.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Since Eptera was not yet widespread in our country, many businesses relied on a well-known brand's PMS solution, which offered excellent software capabilities but came at a high price. Others opted for local software with lower capabilities and costs. In both cases I always advise hoteliers to save money and avoid losses by choosing Eptera's comprehensive, secure, reliable, and fast software solution. Eptera offers a modern, customer-focused approach at a competitive price, providing the best value for their business.

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Recommended by
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Ekaterine Natsvlishvili Sales department @ Digisense LLC
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Ekaterine Natsvlishvili Sales department @ Digisense LLC
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Support

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Eptera has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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