Thank you for the review; we highly appreciate your comments about RateTiger product and service. We...
Ratings Snapshot
91%
Recommend
#5
Popularity index
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #5 out of 30 in Rate Shopping & Market Intelligence
Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support
eRevMax has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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RateTiger Shopper (by eRevMax) Overview
RateTiger Shopper (by eRevMax) Overview
RateTiger Shopper is an easy-to-use hotel BI, rate shopping and price intelligence tool. Get access to your property rate data against that of competitors - Analyze rate position and market movement - Shop for multiple nights as well as multiple room types - Monitor competitors price movement including closed and open dates - Retain rate parity and rate integrity - View gross, net or on-sit...
About eRevMax View website
Founded in 2001 | Headquarters in London, UK | 199 employeesRateTiger by eRevMax is considered a leader in Hotel Channel Manager, Rate Shopping, CRS, Booking Engine, GDS Distribution, Metasearch management and Website De...
Other Products by eRevMax
1/4
Integrates with
- Reputation Management
- Guest Surveys & Feedback
- Revenue Management Systems
Need a custom integration?
What customers love about RateTiger Shopper (by eRevMax)
91% recommend
General Manager
Helpfulness of the team. Ability to work with special cases and exceptions. Wide range of services
Revenue manager
I have not worked much with LiveOS yet but I find that it is shows complete details in order to to analyse and work, comparing with competitors too.
Front Office Manager
Very quickly activated the channels Great support and user friendly service Ram Mohan , guidance and information on launching support should be appreciated
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
When the channel is operating correctly, it is amazing how the distribution of the ARI gets updated on each individual channel. Most of the times, this is operating correctly. The support from your team.
by Joaquin Barberi (ReservHotel) on May 24, 2022
Question:
What differentiates this product or service from the competition?
Answer:
Mainly the functionality is the main service you guys offer from the competition. Plenty more services, technical support, are the main differentiates from the competition. No more comments.
by Joaquin Barberi (ReservHotel) on May 24, 2022
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Many times, we have had issues retrieving reservations. When this happens, we contact your IT support team, but sometimes, this can take up to 3 weeks to get an answer. This is something you guys can improve.
by Joaquin Barberi (ReservHotel) on May 24, 2022
Recommended by
Joaquin Barberi
Chief Development Officer @ ReservHotel
Features
Want to go behind the scenes and see how RateTiger Shopper (by eRevMax) works?
Clients & references
References & testimonials
We are delighted to have RateTiger as our connectivity partner - it is a great investment that has given us very good ROI. Over the past couple of years, our reservations have grown by 37% which trans...
There are so many channels out there, it becomes time consuming and challenging to manage online distribution. The best thing about RateTiger is they have connectivity with some channels we did not ev...
Featured partners
Case studies
Awards & Certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Saudi Arabia
- United States of America
- United Arab Emirates
- Morocco
- India
- Sweden
- Bahrain
- Egypt
- Norway
July 23, 2022
RateTiger Shopper (by eRevMax) Review: eRevMax the best CM
General Manager from Limited Service & Budget Hotels in Ajman (United Arab Emirates)
Recommend
10/10
What do you like most?
eRevMax is the best CM option. User friendly, One screen dashboard. Excellent support from eRevMax team. Best partner relationship. Very much friendly associates. Mr. Ram is a great team leader. Mr. Prith...
What do you dislike or think could be improved?
Set up eRevmax office in UAE - one of the best tourism destination. Also add on products which are affordable to budget hotels.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
June 25, 2022
RateTiger Shopper (by eRevMax) Review: best solutions
Recommend
10/10
What do you like most?
they have rapid customer service and stable product and they are very flexible to listen for any adjustment request needed
What do you dislike or think could be improved?
I can't remember any special point I need to mention as a point of improvement but I can recommend having a quarter visit to Dubai or Bahrain to meet with all the clients of the middle east
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Jun 28, 2022 Neha G. from eRevMax replied:
April 12, 2022
RateTiger Shopper (by eRevMax) Review: All good
Manager from Resorts in Bakersfield (United States of America)
Recommend
10/10
What do you like most?
The Booking Engine and Kepsla you are tied up with is great. Channel manager is also good . Loved the experience
What do you dislike or think could be improved?
All good nothing much needed . Support is also good. Rest we woll let know if anything we feel need to be improved
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On May 11, 2022 Neha G. from eRevMax replied:
Thank you for the review; we highly appreciate your comments about RateTiger product and service. We...
March 08, 2022
RateTiger Shopper (by eRevMax) Review: Rate Shopping
Recommend
8/10
What do you like most?
Test bookings clarify the booking steps clearly step by step and this good to know how it's book through different agent with the markup difference
What do you dislike or think could be improved?
I received always notification after receiving booking cancellation, Need to be send once the booking is done in order to communicate travel agent early to stop selling our rate over these channels
Customer Support
4
Ease of Use
5
Value for money
3
Implementation
3
On Mar 24, 2022 Neha G. from eRevMax replied:
Thank you for the review; we highly appreciate your comments about RateTiger product and service. We...
December 16, 2021
RateTiger Shopper (by eRevMax) Review: Efficient system and great service team
IT from Bed & Breakfast & Inns in Riyadh (Saudi Arabia)
Recommend
10/10
What do you like most?
Reports are simple easy to use for further process. This interface is very easy to understand and use. We can manage the Promotion directly from Rate Tiger Channel Manager
What do you dislike or think could be improved?
OTA performance could be something that can be way forward to enhance user experience. Also, it would be better if products works bit faster.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Dec 20, 2021 Neha G. from eRevMax replied:
Thank you for the review; we highly appreciate your comments about RateTiger product and service. We...
November 30, 2021
RateTiger Shopper (by eRevMax) Review: Friendly team, Customer Support and competitive pricing
Asst. Front Office Manager from Other in Juffair, Manama (Bahrain)
Recommend
10/10
What do you like most?
Benefits 1. Guarantee Parity (Reduces rate parity& Keep everyone on the same page. Chanel wise rate update is the best option) 2. Save Time (Significantly less time updating inventory data) 3. Incre...
What do you dislike or think could be improved?
1. Rate tiger can develop its own ORM (online reputation management) rather hotels additionally signing new contract and paying for Kepsla
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
On Dec 07, 2021 Neha G. from eRevMax replied:
Thank you for the review; we highly appreciate your comments about RateTiger product and service. We...
Pricing
Freemium (hotel can trial for free)
30 day trial
Implementation fee
Monthly subscription (Flat)
Monthly subscription (/room/month)
Commission or Revenue Share
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Manager in Stockholm (Norway)
Good support and we have done a lot of work orders and developed the system with some features that we needed for both ARI upload and reservation download. They have good understanding in what we need and are very helpfu...