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10 Best Guest Room Automation & Controls

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2021 Winner HotelTechAwards
Hoteliers voted Signify as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Interact Hospitality (by Signify)

HotelTech Logo score
HT SCORE
10 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Interact Hospitality delivers real-time operational transparency across your property enabling you to deliver enhanced guest experience while improving staff efficiency and saving...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Signify as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Hoteliers voted Evolve Guest Controls as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Evolve Guest Controls

HotelTech Logo score
HT SCORE
10 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Evolve uses advanced technology to deliver a high-class guest experience while reducing the time, effort, and cost of managing the hotel environment. Evolve's cutting-edge, automa...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Evolve Guest Controls as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Hoteliers voted Smartcon Solutions as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Smartcon Solutions

HotelTech Logo score
HT SCORE
9 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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SmartCon Solutions is an independent energy management integrator. In partnering with hospitality properties, we specialize in the installation, commissioning, service and monitor...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Smartcon Solutions as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Hoteliers voted INTEREL as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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INTEREL

HotelTech Logo score
HT SCORE
9 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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At INTEREL we power the modern hotel through our Hotel of Things™ ecosystem by connecting people, devices, and data. With our award-winning Guest Room Management System, the wo...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted INTEREL as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted Crestron Electronics as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Crestron Electronics

HotelTech Logo score
HT SCORE
8 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Crestron is the world's leading manufacturer of advanced media, control and automation systems, innovating technology and reinventing the way people live and work. Offering integr...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Crestron Electronics as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Hoteliers voted Control4 as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Control4

HotelTech Logo score
HT SCORE
8 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Control4 is a leading global provider of automation and networking systems for homes and businesses, offering personalized control of lighting, music, video, comfort, security, co...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Control4 as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted EUROICC as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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EUROICC

HotelTech Logo score
HT SCORE
6 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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EUROICC is hardware and software manufacturer, R&D outsourcing partner and system integrator in automation. EUROICC has focused on applied automation since 1998. Our solutions for...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted EUROICC as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted Josh.ai as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Josh.ai

HotelTech Logo score
HT SCORE
4 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Josh.ai is a Denver based Artificial Intelligence company in the smart home automation space.

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted Josh.ai as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted Honeywell as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Honeywell (Inncom)

HotelTech Logo score
HT SCORE
4 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Honeywell's INNCOM Integrated Guestroom Automation System is a powerful technology providing the ultimate in room control and partner integration. It connects all the electronic ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted Honeywell as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted Antcas GmbH as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Antcas IO BMS

HotelTech Logo score
HT SCORE
2 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted Antcas GmbH as the #1 Guest Room Automation provider in the 2021 HotelTechAwards
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Recent Guest Room Automation News & Community Updates

How Can Hotels Convince Guests They're Safe After COVID-19?

HKeeper
11 months ago

Not a day goes by that we don’t hear information about the coronavirus and its negative impact on travel and hospitality businesses. The truth is, the pandemic is temporary and sooner or later it will pass. Thus, we should continue to plan for the future, as well as take steps to reduce long-term damage from the virus and strive for a faster recovery. They say never look back, unless you want to go that way. We want to help the hospitality industry to not look back and move forward, so as to overcome the difficulties that COVID-19 presents, and here’s how. According to the recent statistics and projection of hotel industry experts, COVID-19 will make hotels take a harder look at safety-conscious procedures across the whole world. Guests will not only need a clean room to sleep in, but they’ll also need to trust that it is indeed clean. Today, when remote working via digital platforms becomes a new form of the norm, using technology solutions may help hotels to convey the message to their guests that their rooms are clean, free of germs, and safe to stay in. It may help to build trust in guests' minds, especially for those who are eager to get back on the road but are still afraid of the idea of staying in a hotel. While previously guests weren’t provided with any information about the room cleaning process and could only see how clean their room was upon arrival, today HKeeper provides guests with a Cleanliness Certificate, confirming that cleaning and disinfection were done in the room prior to their arrival. The main point here is that Cleanliness Certificate generates automatically after the cleaning is done and based on a checklist which was used by the person who performed the cleaning. Providing such transparency is a straight way to regain the trust of guests! Cleanliness Certificates can be customized and include a Checklist & Inspection list according to the COVID-19 protocol that each accommodation provider must-have. A certificate can be issued for each room, public area, or a whole hotel. It can include the Cleaning person’s name and their qualification, Manager's contact info who is responsible for Cleanliness, rooms photo, and hotel Logo. The Certificate can be sent digitally to the guest through email or handed a printed copy at the checking-in. We believe that having Cleanliness Certificates will not only help our industry to adjust to the effects of a global pandemic faster but will also bring travelers additional peace of mind about a safe stay in your hotel. Contact us to know more about the Cleanliness Certificates generated by HKeeper.

Reducing Friction in Hotel Guest Service: A Recap of ‘Voice’ at CES 2020

Volara
1 year ago

More than 170,000 people descended on Las Vegas last week to see the most transformative technology products on the planet during the 2020 Consumer Electronics Show. New this year was a “Travel & Tourism” educational track that highlighted how smarter and safer technologies are transforming the travel and tourism industries. A technology that remained in the spotlight during the three-session program was voice – such as the in-room solution atop Amazon Alexa powered by Volara that enables hotel guests to request services on voice command in the privacy of their rooms or the newly launched 29 language translation tool for hotel front and concierge desks known as the Google Assistant’s interpreter mode. Both solutions improve guest engagement and mitigate the challenges many travelers face when at a hotel. Removing friction from the hotel guest experience with voice technology has the potential to redefine hospitality.  “Today’s travelers expect and demand the same mobility and connectivity they enjoy every day along every step of a journey,” said Dorothy Creamer, CES Travel & Tourism Session Moderator and Editor of Hospitality Technology. “As voice becomes the preferred method for guests to request service and information in their daily lives, travel providers will need to follow suit and use voice as a primary platform to remove friction from experiences. Empowering staff with voice-enabled devices will also increase efficiency resulting in happier guests and staff.” As Creamer noted, voice technology solves a problem that has taunted the travel industry for years: Friction.  The three sessions of the Travel and Tourism educational track highlighted the following: “AI and VR in Travel” discussed how travel companies are using voice assistants to answer travelers’ questions and stay competitive. The announcement that Viceroy Hotel Group – after three full hotel deployments – is going ‘all in’ preceded CES and brought this to life. “The Travel Experience of the Future” looked at how technology – including voice assistants – are leading advancements and disruption in the travel industry. The session explored how hotels, airports and cruise lines are leveraging this technology to enhance the guest experience. The simultaneous announcement from American Airlines that they’ve adopted the Google Assistant’s interpreter mode re-emphasized the points made in this session  “Smart Tourism” focused on how technologies – including automated voice – are assisting decision-makers in enhancing efficiency, sustainability and the user experience. The improved understanding of traveler’s needs – resulting from increased communication with them and a data-driven understanding of those communications when voice assistants serve as an intermediary – crystallized this session. “Named the ‘Best Voice Activated Tech Product of 2020’ by HotelTechReport last week, we were especially thrilled to see voice technologies taking center stage at CES 2020,” said David Berger, Volara CEO. “By adding Volara-powered voice assistants in hotel rooms, as well as now at front desks and concierge stands, we are enabling operators to reduce friction in guest service – extending a familiar on command home experience to the hotel environment. We’ve spent the past four years developing conversation-management software that improves the accuracy of interactions while ensuring hotel guest privacy so travelers can have immersive, interactive and memorable experiences without friction. Central to this strategy has been collaborations with the leading natural language processing platforms that guests know and love from their homes, cars, and phones to thrive in these unique commercial environments. We believe on command is the new on demand in hospitality, and we are eager to see what the future holds for this application.” CES® 2020 is the world’s largest and most influential tech event, where the entire technology ecosystem gathers to conduct business, launch products, build brands and partner to solve some of the world’s most challenging issues. More than 4,500 exhibitors launched nearly 20,000 new transformative tech products to more than 170,000 attendees January 7 to 10, encompassing 5G connectivity, artificial intelligence, augmented and virtual reality, smart cities and resilience, sports, robotics and more. CES 2020 featured new and expanded exhibit areas, 300 conference sessions with 1,100 speakers, and more than 1,200 startups from 45+ countries.

Volara Named ‘Best Voice Activated Tech Product’ of 2020 by HotelTechReport

Volara
1 year ago

“The Grammy’s of Hotel Tech” – also known as The HotelTechAwards – were announced this week by HotelTechReport, a technology-driven media platform that helps entrepreneurial hoteliers find the best technology tools to solve problems and grow their business. Volara – the voice hub for the hotel industry – was named “Best Voice Activated Tech Product of 2020” in the Guest Experience Software category by a global community of verified hotel technology users. To earn this top accolade, hoteliers attested that Volara increases operating efficiency, drives revenue and improves the guest experience. “We are thrilled that Volara’s platform agnostic conversation-management software was singled out as ‘the industry’s best’,” said Volara CEO David Berger. “Our company is truly on the move. Weekly we are announcing deployments of our voice technology at hotels around the world. Guests love it because it provides a curated voice-based experience unlike anything they’d before experienced at a hotel, but also protects their privacy. Hoteliers love it because its accelerating their business objectives, while also protecting their proprietary data. Travelers demand the same technologies they use at home be available in their hotel rooms. Volara has been able to EXCEED that expectation for its client hotels  – augmenting the at home experience with simply jaw dropping innovations atop the leading consumer smart speakers. Today, more than 98 percent of the hotels using voice assistant technology in their hotel rooms and public areas are powering those devices with Volara.” Each month HotelTechReport helps more than 40,000 hoteliers research and vet technology partners for their properties. Here are just a few Volara reviews that helped it earn this prestigious award: “Hotel Zetta continues to be at the forefront of delivering the latest technological offerings and experiences to our savvy travelers who expect  a high caliber of service every time they visit. Being in the heart of an innovation hub like San Francisco, we’re proud to partner with Volara on their innovative technology.” — Mark Beevor, General Manager, Hotel Zetta San Francisco “Wanting to further make the Viceroy guest experience feel like a natural extension of how our guests operate daily, we incorporated a voice technology solution into our guestrooms. Volara meets the complex technical specifications of the hotel and simultaneously adheres to our obligation to ensure guest privacy. When we began looking at voice technologies, we hoped to find a partner that was innovative and flexible with integrations to other third-party applications. Volara understood our vision, and it already had integrations to more than 40 hotel technologies, including IPTV, room controls, PBX, music, and work order-management. Security was also extremely important to us. Volara ensures that recordings of guests are never associated with their personally identifiable information. They make sure that all recordings of guests are deleted within 24 hours – a distinct difference from the management of user recordings in the consumer environment.” — Darren Clark, vice president of technology, Viceroy Hotels & Resorts “Volara shares Marriott’s commitment to guest privacy and the need to deliver quality experiences. Making sure our guests are inspired and engaged during their stay is important to us. This partnership will help Marriott evaluate opportunities through voice that will guide our approach to better serving guests in our hotels.” — Scott Hansen, Senior Director of Guest Technology for Global Operations, Marriott "Travelers choose to join Circle by Meliá for the infinite privileges membership brings. We ensure that every single detail is taken care of before, during and after each stay. With the Volara, we can fulfill each guests' wishes and personalize all of their preferences." — Patrick Manning, Network Infrastructure & Security Operations Manager/IT, Circle by Meliá "Winning a HotelTechAward is the highest achievement in the industry because it’s based on real data,” said Jordan Hollander, HotelTechReport CEO. “Winners have truly earned their showcase with our rapidly growing community. Hoteliers trust this award when making purchase decisions because scoring is transparent, and participation is ubiquitous amongst the most reputable vendors in the industry. "We created the HotelTechAwards as a democratized way to help our fellow hoteliers quickly determine best of breed vendors based on data they can trust,” he added. “Our process is simple, transparent, and unbiased – judging is based on time tested ranking factors, publicly available data and crowdsourced insights from verified hoteliers who have hands on experience with each product.” The HotelTechAward competition spans core areas of hotel software and technology: marketing, revenue, operations and guest experience. 2020 voting included participation from major hotel groups including: Four Seasons, Hilton, Marriott, Accor Hotels, Hyatt, Intercontinental, Rosewood and thousands of independents.