Improve the guest experience, increase revenue and streamline operations with Canary Contactless Check-In™
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Ariane Systems
3.9 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Ariane Systems
Unranked in Contactless Check-in
World leader in web, mobile and kiosk self-check-in for the hospitality market with 3000 clients in 29 countries
78% recommended by 6 hotels
Ariane Systems has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Ariane Systems?
Founded in 2001 | Headquarters in France | 80 employees
Ariane Systems is a world leader in web, mobile, and kiosk self-check-in solutions for the hospitality market. The platform is designed to streamline and automate the check-in process, offering a unique and complete range of products suited for every type of hotel, from budget to five-star establishments, whether independent or affiliated. Ariane Systems provides innovative solutions that enhance guest services and drive cost savings. It allows hotels to offer a more efficient, seamless experience for guests, reducing the need for front desk interactions and operational bottlenecks, which can lead to enhanced guest satisfaction and operational efficiencies. With deployments in over 3000 sites across 29 countries, Ariane Systems has a proven track record of helping hotels achieve 100% automation in their check-in processes. The platform's flexibility ensures it fits seamlessly into any hotel’s existing operations, making it an invaluable asset for hoteliers looking for cutting-edge solutions to enhance their customer service while reducing costs.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Ariane Systems products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Ariane Systems Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Ariane Systems Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Ariane Systems
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Ariane Systems's Provided Description:
"World leader in web, mobile and kiosk self-check-in for the hospitality market. With coverage in four continents, Ariane has deployed over 3000 sites in 29 countries. 100% automation is our goal! Whether you are looking for innovation, new guest services or cost savings, Ariane Systems offers you a complete and unique range of products and solutions suited for every type of hotel from budget to five stars, independent or affiliated."
FAQs
Ariane Systems Alternatives
Not sure if Ariane Systems is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:
Capabilities
Mobile check-in
Mobile check-in
Our unique fully automatic mobile check-in allows guests to check-in online using any web enabled device.
Features
Pre-Arrival & Check-in
4/5 features
Information Collection
4/5 features
Translations
4/5 features
Payments & Authorization
4/5 features
Mobile Key
4/5 features
Upgrades & Upselling
4/5 features
Other
1/1 features
Ariane Systems Reviews Summary
Ease of Use
3.8/5
Customer Support
2.8/5
ROI
3.5/5
Implementation
3.2/5
Recommended by
Achievements
This vendor's trending score is rising, Ariane Systems is the #19 most trending product in the Contactless Check-in category (out of 86) and the #1029 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAriane Systems’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Ariane Systems Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Ariane Systems to Top Alternatives
Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
Guest Experience. Hotel Operations. Seamlessly Magical.
Want to find out if Ariane Systems is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
1
Never again
Geschäftsführerin from 50-74 room Airport/Conference Hotel in Goettingen (Germany)
Verified
12 months ago
Nothing. The device still doesn't work after months. It's not functional or useful for everyday hotel use. It's a shame; I expected more.
Germany
Germany
Geschäftsführerin
Mid-Sized Hotel
8
The Way Forward
Front Of House Manager from 200 to 499 room Boutique in Dublin (Ireland)
Verified
5 years ago
- Contactless
- Easy to operate and user friendly
- Does what it is meant to do and is quick when no problems occur
Ireland
Ireland
Front Of House Manager
Large Hotel
10
Ariane's kiosk technology ideal for a small boutique hotel
Managing Director from 10 to 24 room Bed & Breakfast & Inn in (United Kingdom)
Verified
5 years ago
Beaumont House Cheltenham has been using an Ariane kiosk since September 2018. It allows for easy, self-check in (guests of all ages love it!). It also enables guests to arrive late into the night and not worry about there being a closed reception desk. And it proves significant savings for the business saves as there is no need for a manne...
United Kingdom
United Kingdom
Managing Director
Small Hotel
8
A useful addition to a busy lobby
IT Systems Manager from Boutique in London (United Kingdom)
Verified
5 years ago
Alleviates pressure on the desk
Allows repeat/regular guests to achieve almost seamless check-in
Statistical reporting allows us to track usage
Customisable screens allow for flexibility in product presentation and promos
United Kingdom
United Kingdom
IT Systems Manager
10
A lifesaver!
Director from 25-49 room Airport/Conference Hotel in Chandler (Canada)
Verified
6 years ago
We initially installed our automated kiosk to help cope with staffing issues. We never imagined that this system would become such a huge contribution to our success during Covid. We are thrilled to have a state-of-the-art system that helps prevent long line-ups, allow zero-contact reservation and check-in, all while helping reduce labour...
Canada
Canada
Director
Small Hotel
10
The solution for service innovation
Director of Sales & Marketing from 200 to 499 room Boutique in Montreal (Canada)
Verified
6 years ago
Ariane solved our main issues:
- Flexibility in the experience. Via the web check-in + kiosk at the hotel, the guest has an efficient experience.
- Customer oriented: automation of the check-in process gives opportunity to the staff to give a better concierge service.
- Covid-19 friendly - friction less exrperience.
Canada
Canada
Director of Sales & Marketing
Large Hotel
- 1
It looks like Ariane Systems is not recommended by any hotels
Check out the top 10 most recommended Ariane Systems alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
We worked with Ariane on several hotels projects, the payment integration with Ariane checkin kiosks and Ariane Ecommerce checkin solution has been very smooth and professional. Our common hoteliers and entertainment parks are extremely satisfied from the checkin experience they can now offer to their guests. It saves staff time and improve customers satisfaction.
Showing all answers to: "What does this product or service do well?"
We worked with Ariane on several hotels projects, the payment integration with Ariane checkin kiosks and Ariane Ecommerce checkin solution has been very smooth and professional. Our common hoteliers and entertainment parks are extremely satisfied from the checkin experience they can now offer to their guests. It saves staff time and improve customers satisfaction.
Very Flexible in allowing us to choose from a rich set of functionality and features.
Integration was straight forward with great support.
takes over complicated tasks like interface to key systems.
Check-in of the future, without contact with desk, easy to use for guests, no queue at the frontdesk. Mobile check-in is the best for corporate guests. Best solution for many types of accommodation: resort, motel, inn, chalet, ...
User friendly interface for hotelier and guests, very easy process of check-in/out at the kiosk or on mobile.
Ariane has been a great partner for us for many years. Together we have many hundreds of customers enjoying the great solution & integration we have between our great solution. For years, the Ariane team has been a great hospitality-minded team, full of passion and a high level of quality service.
Ariane offers a great and unique service for hoteliers who want to develop contactless reception. This solution for self-check-in and self-check-out is flexible and innovative. The team never stops to improve their products.
Question:
What differentiates this product or service from the competition?
Answer:
Ariane great presence in many markets matches our hoteliers' expectations of having the same kiosks and payment solution everywhere and not having to deal with multiple providers. And a key success factor was that the Ariane team has always been very present and supportive on every project.
Showing all answers to: "What differentiates this product or service from the competition?"
Ariane great presence in many markets matches our hoteliers' expectations of having the same kiosks and payment solution everywhere and not having to deal with multiple providers.
And a key success factor was that the Ariane team has always been very present and supportive on every project.
Great client service. Customization of User interface and functionality features. Developers tools like simulator simplify the integration process and testing. Helpful staff to guide you through the whole process.
Very well integrated with PMS like Hotello with many add ons. Payments are nice feature, that many other haven't. Different types of kiosks indoor personalized or plug and play, outdoor ... many features like upgrade, upsell, passport scan ...
Ariane has a great range of kiosk solutions, which enable the hotel to extend the service and guest experience in the hotels. It is a great solution, with world-class that can accompany ambitious hoteliers around the world.
Ariane Systems helps hoteliers to digitalize their property and all their client journey for check-in and check out. It offers a complete solution with kiosks and web service. With Ariane, guests can skip the front desk, check-in and check-out themself and go the room immediately without any contact. That's the only contactless solution connected to Misterbooking PMS too.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Do not hesitate to work with Ariane kiosks solution, it's a proven and robust solution. From my experience, the integration of Adyen payment terminals into Ariane checkin kiosks and online checkin solution was simple and fast thanks to Ariane developper great technical skills, making it now a plug & play solution.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Do not hesitate to work with Ariane kiosks solution, it's a proven and robust solution. From my experience, the integration of Adyen payment terminals into Ariane checkin kiosks and online checkin solution was simple and fast thanks to Ariane developper great technical skills, making it now a plug & play solution.
Try and compare all aspects of the product before making a decision
Use it for many reason, manpower problem, reduction of labor cost, new experience in the hotel, frontdesk open 24h for new reservation with this solution.
it's a complete solution to check-in or check-out your guests, from confirmation of personal information to key delivery after payment.
Ariane is one of the gems solutions providers, which are providing a fabulous extension of the protel hotel guest experience from guests arriving in the hotel, during the guest stay and at check-out.
Ariane Systems is a great partner for each hotel. Kioks helps you develop walk-in clients and mobile service offers you a self-check-in and check-out without any contact at the reception: the guest only uses his phone and he loves that! Ariane is fully integrated to Misterbooking PMS. With our 2 solutions, hotel can automate all its guest journey, save time and increase revenues. Try it and you'll never want to stop using it!
Recommended by
Virginie Boulé
Partnership Manager
@
Adyen
Armond Esmailian
President
@
Mirage Hotel Systems, Inc.
Nicolas Audiffren
Marketing Manager
@
Hotello
Wilco de Weerd
Director Partnerships
@
protel Hotelsoftware GmbH
Céline Barbeau
Marketing and Communication Manager
@
Misterbooking
Virginie Boulé
Partnership Manager
@
Adyen
Armond Esmailian
President
@
Mirage Hotel Systems, Inc.
Nicolas Audiffren
Marketing Manager
@
Hotello
Wilco de Weerd
Director Partnerships
@
protel Hotelsoftware GmbH
Céline Barbeau
Marketing and Communication Manager
@
Misterbooking
Sarah Duguay
Marketing & Communications Specialist
@
WebRezPro Property Management System
Are you a consultant or vendor that recommends Ariane Systems?
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Support
Unverified
Ariane Systems has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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