Beekeeper

4.7 (47 REVIEWS)

HTR Score icon
HT Score  
32 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Ranked 4 (out of 12) in Employee Engagement Software

Enterprise Messaging, Internal Communication, Blue Collar Workers, Employee Engagement, Retail, Hospitality, Instant Messaging, Mobile Communication, Field Services, Logistics, Pulse Surveys, Workflows, Manufacturing, Employee App, Mobile Intranet, and Non-Desk Employees

More than 50% of Beekeeper’s reviews come from United States of America.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Beekeeper is the #8 most trending product in the Employee Engagement Software category (out of 12) and the #1547 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Beekeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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32 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Beekeeper
Founded in 2012 | Headquarters in Zurich, Schweiz | 160 employees
Beekeeper is an award-winning mobile communication platform for non-desk employees. We believe that every employee deserves to be happy at work and happy employees help their companies succeed. We help clients from numerous industries including hospitality, manufacturing and retail in over 100 countries reach, connect and engage people across teams and locations. We have offices in Zurich, London and San Francisco.

Capabilities

profile-empty-state.svg

Beekeeper doesn’t have any benefits or use cases available

Features

Messaging & Communication

4/5 features

Content Management

4/5 features

Feedback & Surveys

4/5 features

Benefits & Recognition

4/5 features

Workflow Automation

4/5 features

Pricing

Pricing Available By Request

Beekeeper has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

3 | X-Small (1-9 room)

2 | Small (10-24 room)

4 | Medium (25-74 room)

22 | Large (75-199 room)

19 | X-Large (200+ room)

Country

31 | United States of America

3 | Canada

2 | Germany

2 | Qatar

2 | China

2 | Ireland

1 | Australia

Type

24 | Luxury Hotels

13 | Boutiques

11 | Branded Hotels

10 | Resorts

9 | Bed & Breakfast & Inns

9 | City Center Hotels

7 | Airport/Conference Hotels

7 | Limited Service & Budget Hotels

6 | Extended Stay & Serviced Apartments

5 | Casinos

3 | Hostels

1 | RV Parks & Campgrounds

1 | Vacation Rentals & Villas

Region

34 | North America

4 | Europe

2 | Asia Pacific

2 | Middle East

1 | Oceania

Category

47 | Employee Engagement Software

20 | Staff Collaboration Tools

Hotelier Rating

Excellent
45
Very Good
6
Average
1
Poor
1
Terrible
0

Property Size

  • X-Small (3)
  • Small (2)
  • Medium (4)
  • Large (22)
  • X-Large (19)

Country

  • United States of America
    United States of America
    (31)
  • Canada
    Canada
    (3)
  • Germany
    Germany
    (2)
  • Qatar
    Qatar
    (2)
  • China
    China
    (2)
  • Ireland
    Ireland
    (2)
  • Australia
    Australia
    (1)

Region

  • North America
    North America
    (34)
  • Europe
    Europe
    (4)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (2)

Hoteliers say

NEW AI Review summary

Hoteliers like Beekeeper for its robust engagement features, enhancing communication and team morale while ensuring seamless information sharing across departments and properties. With integrations like O365 SharePoint and tools like surveys, polls, and messaging functions, Beekeeper contributes to increased revenue, reduced costs, and improved customer experience by keeping staff informed and engaged. Unique functionalities like native language translation and customizable streams amplify its effectiveness.

AI-generated from the text of customer reviews

User Experience
Instant Communication
Staff Engagement Tools
Staff Recognition and Social Features
Content Customization
User Data and Analytics
System Integrations
Notification Management
Onboarding and Training
Language Translation
10

Great Staff Engagement

IT Director from 100 to 199 room Branded Hotel in New York (United States of America)

Verified
2 years ago
- it is a great tool for staff engagement and keeping them posted on new company happenings and developments -with beeker on mobile devices it serves as an install messaging tool for the staff.
Country United States of America
IT Director
Large Hotel
10

Amazing communication tool!

Director of L&D from 200 to 499 room Boutique in Doha (Qatar)

Verified
3 years ago
Instant communication that reaches everyone. We love the messaging capability and chat functionality; we have used this a lot during these challenging times. The App is both useful as a working tool to share information but also has a strong social aspect.
Country Qatar
Director of L&D
X-Large Hotel
10

Excellent communication tool

Executive from 200 to 499 room City Center Hotel in Galway (Ireland)

Verified
3 years ago
Easy way to communicate with the whole team and share information. Engagement tools are very useful Keep everyone on the one platform to avoid social media
Country Ireland
Executive
X-Large Hotel
9

Smooth and Seamless Platform Launch with Help all along the Journey

Head of Learning & Development from Bed & Breakfast & Inn in Dublin (Ireland)

Verified
3 years ago
- The ability Beekeeper gave us to connect with 100% of our team members - Giving a two way communication platform for everyone - The ability to message anyone directly and privately within the organisation creating a level playing field - The speed of connection the Beekeeper app provides to update team members especially in more challe...
Country Ireland
Head of Learning & Development
10

Amazing tool for colleague engagement

Learning & Development from 200 to 499 room City Center Hotel in Hong Kong (China)

Verified
3 years ago
I love being able to communicate with colleagues that I may not see everyday or who work different shifts than the management team. Beekeeper allows me to target everyone!
Country China
Learning & Development
X-Large Hotel
10

Amazing tool for colleague engagement

Learning & Development from 200 to 499 room City Center Hotel in Hong Kong (China)

Verified
3 years ago
I love being able to communicate with colleagues that I may not see everyday or who work different shifts than the management team. Beekeeper allows me to target everyone!
Country China
Learning & Development
X-Large Hotel
8

Enjoy using Beekeeper for colleague engagement

Director of Learning & Development from 100 to 199 room Bed & Breakfast & Inn in Hong Kong (China)

Verified
3 years ago
Great tool, easy to use and administer. Simple layout of the posts and able to upload multiple photos and videos. Engagement tools like surveys and polling allow more interactions with users. Useful analytics help gauge the usage of a particular group of users.
Country China
Director of Learning & Development
Large Hotel
10

Connecting colleagues. Everywhere. Instantly.

Director of Learning and Development from 50-74 room Bed & Breakfast & Inn in Munich (Germany)

Verified
3 years ago
- intuitive - safe - great translation function - easy admin - outstanding customer support - survey function - no personal data needed - document library - „read“ confirmation
Country Germany
Director of Learning and Development
Medium Hotel
9

Excellent Software with the team to back it up

IT Manager from 10 to 24 room Luxury Hotel in Philadelphia (United States of America)

Verified
3 years ago
Honestly one of the best features of this software is the team behind it. I have never felt so comfortable and safe utilizing software from a company before beekeeper. They make sure that the software and features meet the needs of their clients. I love the fact it has the familiarity of a Social Media platform with a Roadmap buildin...
Country United States of America
IT Manager
Small Hotel
8

Incredible tool

Human Resources from Boutique in Carrum Downs (Australia)

Verified
3 years ago
Knowing that I can reach every employee within minutes to provide them information and keep them engaged. Announcing and posting celebrations is one of the best features.
Country Australia
Human Resources
  • 1
  • 2
  • 3
  • 4
  • 5

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Beekeeper is a fantastic solution for mobile messaging, simplified task management, and employee engagement. Their product does a great job of supporting employees and because of it, their customers have great employee retention.

Question:

What differentiates this product or service from the competition?

Answer:

Beekeeper software serves as a centralized area for files to be stored and easily shared between employees, it provides instant team communication, and most importantly, it helps increase employee productivity. Beekeeper’s unified communication system pushes the limits of productivity, making it a great tool for hotels to use and provide to their employees.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If hoteliers are considering purchasing Beekeeper, we’d definitely recommend it! The impact that Beekeeper has on so many different areas is a huge benefit to hotels. We recommend that they consider all of the departments it could have an impact on, including HR, because Beekeeper can be a great tool for hoteliers to use for on-boarding employees.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
RecommendationAvatar
Lola Feiger Director of Marketing @ ALICE
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Support

Unverified

Beekeeper has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

2 days

Recommended

94%

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