Synxis Booking Engine (Sabre)

Ranked 28 (out of 115) in Booking Engine

Booking Engine

The industry's first booking engine that leverages a smart profile management system to drive dynami...

Ratings Snapshot

Certificate of Excellence
Read 17 reviews
71%
Recommend
HTR Score icon
HT SCORE
13 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
Synxis Booking Engine (Sabre) has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #28 out of 115 in Booking Engine

Ease of Use
4.4/5
ROI
4.5/5
Implementation
4.3/5
Customer Support
4.0/5
Verified Customer Support

Sabre’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Luxury Hotels 6 verified reviews
    62%
    6 verified reviews
  • Branded Hotels Leader: Avvio
    45%
    2 verified reviews
  • Boutiques Leader: SiteMinder
    80%
    1 verified reviews
  • Resorts Leader: Profitroom
    100%
    1 verified reviews

Synxis Booking Engine (Sabre) Overview

Top Alternative: SiteMinder Booking Engine

Synxis Booking Engine (Sabre) Overview

The industry’s first booking engine that leverages a smart profile management system to drive dynamic personalization. Take advantage of this self-customization tool to quickly build or edit your booking engine, on your schedule and at no additional cost. Enhance your booking path with pre-packaged rates and targeted add-ons. Maximize total booking revenue and ancillary sales with rate-specific ...

About Sabre

Founded in 1960 | Headquarters in Southlake United States | 7910 employees

Our team is rooted in hospitality and technology fuels everything we do. We are powered by innovation with a relentless dedication to maximizing revenue for eve...

Integrates with

  • Channel Managers
  • Staff Collaboration Tools
Browse integrations (2 verified)

Pros & Cons

Like 71% recommend

Revenue manager from Branded Hotels in (Turkey)

Easy to use. Seamless service

Director of Revenue Management from Luxury Hotels in San Francisco (United States)

Sabre owns the distribution space and have existing partnerships with all existing channels so set-up is easy.

Revenue Manager from Other in New York (United States)

Easy to use. Customer Support is friendly & informative

Group Revenue & Reservations Manager from Luxury Hotels in (United Kingdom)

Lacks certain functionality - the system can't always do what we need it to. As a company with a range of very different hotel/villa products, we need the system to be able to manage both and this isn't the case. There a...

Media and Marketing Manager from Luxury Hotels in Denver (United States)

Annual 10% increase in fee, with no sign of stopping and little incremental value adds (i.e. new features)! However, it's easy to integrate other technology using Sabre coding so we'll switch out some of the tools if the...

Marketing Manager from Other in Santa Clara (United States)

Sabre doesn't have a mobile app like Rezgain. It is really necessary, for this kind of job, as it is almost 24/7, it is better to have it on hand and easy to manage everywhere.

Read Reviews

Expert Q&A and Partner Recommendations

Recommend empty

Sabre hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Sabre Alternatives

View Sabre alternatives

Find the perfect fit

Want to find out if Sabre is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2021 Booking Engine buyer’s guide

Free download
Buyers cover image buyes image guides

Features

Conversion

4/5 features

Upselling & Cross Selling

4/5 features

Merchandising & Packages

4/5 features

Payment

4/5 features

Group Bookings

4/5 features

Notifications

4/5 features

Reporting & Analytics

4/5 features

Tax & Compliance

4/5 features

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Spain
  • Turkey
  • United Kingdom
  • United Arab Emirates

17 Verified Sabre Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 100% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Booking Engine providers. It is advised that you ask for recent references before proceeding.

April 04, 2019

Synxis Booking Engine (Sabre) Review: Synxis is an ideal CRS for corporate hotels

Head of Cluster Reservations & Revenue from Resorts in Al Jazirah Al Hamra (United Arab Emirates)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-There are many advantages of using Synxis CRS. Either if you try creating public or negotiated corporate rate code, GDS rate loading, managing inventories or even to test GDS connectivities you don't hav...

What do you dislike or think could be improved?

I still remember, a few years back, I was so curious and thinking why they haven't focused on creating PMS? guess what, they went too advance on technology and launched a cloud-based PMS.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 27, 2018

Synxis Booking Engine (Sabre) Review: Pretty much everything you need and they have been very helpful but can take a while to learn where everything...

General Manager in Bismarck (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

It has pretty much any function you could ever need. I like all the options you have for describing your property.

What do you dislike or think could be improved?

It takes awhile to learn where everything is when setting up and changing your property. A simpler website would have been nice

Customer Support
4
Ease of Use
3
Value for money
4
Implementation
3.5

February 06, 2018

Synxis Booking Engine (Sabre) Review: I started with this provider as our booking engine, and then we added the channel manager and CRS. It is abso...

Marketing Manager from Other in Santa Clara (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- I love the Price Managing by season. - Also the alternative to configure promotion codes. - The bilingual online support.

What do you dislike or think could be improved?

Sabre doesn't have a mobile app like Rezgain. It is really necessary, for this kind of job, as it is almost 24/7, it is better to have it on hand and easy to manage everywhere.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 13, 2017

Synxis Booking Engine (Sabre) Review: Still the best IBE out there

Corporate Director of Online Marketing from Luxury Hotels in Honolulu (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Having participated in 2 RFPs for booking engine technology providers in the past 2 years and at one point testing 4 providers head-to-head, Synxis is still the best. Evaluating cost, look-to-book perform...

What do you dislike or think could be improved?

The data breach earlier this year and layoffs seemed to have taken up a lot of resources at Sabre. It remains to be seen if this was just a hiccup or the start of a decline in quality at Sabre.

Customer Support
4
Ease of Use
3.5
Value for money
4
Implementation
4

September 12, 2017

Synxis Booking Engine (Sabre) Review: Great product poor customer service

Revenue Manager

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Ability to offer unlimited rates to all channels. Customization and ease of use once trained. Great looking booking engine.

What do you dislike or think could be improved?

Customer support is poor. On boarding and sales were fantastic, but the customer support person seems to have too much to handle.

Customer Support
1.5
Ease of Use
4.5
Value for money
5
Implementation
5

May 22, 2017

Synxis Booking Engine (Sabre) Review: It is a safe and easy choice. Simply put, it is always best to go with the biggest.

Revenue Optimization Leader from Branded Hotels in Omaha (United States of America)

Recommend 5/10
Full blue star
Full blue star
Half blue star
Empty blue star
Empty blue star

What do you like most?

Common and easy to find assistance and gain access to data.

What do you dislike or think could be improved?

Sabre is awful to work with and difficult to deal with.

Customer Support
2
Ease of Use
5
Value for money
4
Implementation
5

Pricing

Profile empty

Sabre hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Related articles

View all

Related industry news

View all

Resources & reports

View all

Popular Synxis Booking Engine (Sabre) Integrations

View all (2 Sabre Integrations)