Synxis Booking Engine (Sabre)

Ranked 26 (out of 119) in Booking Engine

Booking Engine

Turn your site into an ecommerce powerhouse

Ratings Snapshot

Certificate of Excellence
Read 18 reviews
67%
Recommend
HTR Score icon
HT SCORE
26 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #26 out of 119 in Booking Engine

Ease of Use
4.2/5
ROI
4.3/5
Implementation
4.1/5
Customer Support
3.8/5
Verified Customer Support

Sabre’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 7 verified reviews
    54%
  • Branded Hotels 3 verified reviews
    43%
  • Boutiques 3 verified reviews
    53%
  • Extended Stay & Serviced Apartments 1 verified reviews
    40%
  • Limited Service & Budget Hotels 1 verified reviews
    50%
  • Vacation Rentals & Villas 1 verified reviews
    50%
  • Bed & Breakfast & Inns 1 verified reviews
    80%
  • Resorts 1 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    90%

Synxis Booking Engine (Sabre) Overview

Synxis Booking Engine (Sabre) Overview

SynXis Booking Engine provides a fast, seamless booking experience, helping hoteliers convert more shoppers into guests, while continuously optimizing for changing preferences and online booking behaviors of travelers. Built on flexible, reliable technology it allows you to control your brand experience while also delivering an excellent user experience. SynXis Booking Engine has 34 supported lang...

About Sabre View website

Founded in 1960 | Headquarters in Southlake United States | 7910 employees

Our team is rooted in hospitality and technology fuels everything we do. We are powered by innovation with a relentless dedication to maximizing revenue for eve...

Other Products by Sabre

Integrates with

  • Direct Booking Tools
  • Channel Managers
  • Hotel CRM & Email Marketing
Browse integrations (27 verified)

What customers love about Synxis Booking Engine (Sabre)

Like 67% recommend

Corporate Director of Online Marketing in Honolulu (United States)

Having participated in 2 RFPs for booking engine technology providers in the past 2 years and at one point testing 4 providers head-to-head, Synxis is still the best. Evaluating cost, look-to-book performance, conversion...

Revenue Manager in Schenectady (United States)

Ability to offer unlimited rates to all channels. Customization and ease of use once trained. Great looking booking engine.

Revenue Optimization Leader in Omaha (United States)

Common and easy to find assistance and gain access to data.

Regional Corporate Sales Manager in Beverly Hills (United States)

Nexus by Sabre has a really easy to use interface and they provide quick and individualized customer Service.

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Expert Q&A and Partner Recommendations

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Recommended by

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Clients & references

References & testimonials

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Sabre doesn’t have any references available

Featured partners

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Sabre doesn’t have any featured partners

Case studies

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Sabre doesn’t have any case studies available

Awards & Certifications

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Sabre doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Spain
  • Turkey
  • United Kingdom
  • United Arab Emirates
  • Mexico

18 Verified Sabre Reviews

Likelihood to Recommend
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December 05, 2022

Synxis Booking Engine (Sabre) Review: Worst experience of my life

Head of Marketing from Luxury Hotels in Chemuyil (Mexico)

Recommend 1/10
Half blue star
Empty blue star
Empty blue star
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What do you like most?

There are few things about this experience that I would define as "liked". Most people did not speak fluent English so when I thought I would be able to get direct help, there was a massive language barri...

What do you dislike or think could be improved?

Customer management systems, taking notes on the customer's situation, communication between departments, information up-front regarding PMS costs and contact names with their details, information in laym...

Customer Support
1
Ease of Use
1
Value for money
1
Implementation
1

April 04, 2019

Synxis Booking Engine (Sabre) Review: Synxis is an ideal CRS for corporate hotels

Head of Cluster Reservations & Revenue from Resorts in Al Jazirah Al Hamra (United Arab Emirates)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

-There are many advantages of using Synxis CRS. Either if you try creating public or negotiated corporate rate code, GDS rate loading, managing inventories or even to test GDS connectivities you don't hav...

What do you dislike or think could be improved?

I still remember, a few years back, I was so curious and thinking why they haven't focused on creating PMS? guess what, they went too advance on technology and launched a cloud-based PMS.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 27, 2018

Synxis Booking Engine (Sabre) Review: Pretty much everything you need and they have been very helpful but can take a while to learn where everything...

General Manager from Bed & Breakfast & Inns in Bismarck (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

It has pretty much any function you could ever need. I like all the options you have for describing your property.

What do you dislike or think could be improved?

It takes awhile to learn where everything is when setting up and changing your property. A simpler website would have been nice

Customer Support
4
Ease of Use
3
Value for money
4
Implementation
3.5

February 06, 2018

Synxis Booking Engine (Sabre) Review: I started with this provider as our booking engine, and then we added the channel manager and CRS. It is abso...

Marketing Manager from Other in Santa Clara (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

- I love the Price Managing by season. - Also the alternative to configure promotion codes. - The bilingual online support.

What do you dislike or think could be improved?

Sabre doesn't have a mobile app like Rezgain. It is really necessary, for this kind of job, as it is almost 24/7, it is better to have it on hand and easy to manage everywhere.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 13, 2017

Synxis Booking Engine (Sabre) Review: Still the best IBE out there

Corporate Director of Online Marketing from Luxury Hotels in Honolulu (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Having participated in 2 RFPs for booking engine technology providers in the past 2 years and at one point testing 4 providers head-to-head, Synxis is still the best. Evaluating cost, look-to-book perform...

What do you dislike or think could be improved?

The data breach earlier this year and layoffs seemed to have taken up a lot of resources at Sabre. It remains to be seen if this was just a hiccup or the start of a decline in quality at Sabre.

Customer Support
4
Ease of Use
3.5
Value for money
4
Implementation
4

September 12, 2017

Synxis Booking Engine (Sabre) Review: Great product poor customer service

Revenue Manager

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Ability to offer unlimited rates to all channels. Customization and ease of use once trained. Great looking booking engine.

What do you dislike or think could be improved?

Customer support is poor. On boarding and sales were fantastic, but the customer support person seems to have too much to handle.

Customer Support
1.5
Ease of Use
4.5
Value for money
5
Implementation
5

Pricing

Profile empty

Sabre hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular Synxis Booking Engine (Sabre) Integrations

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