Ratings Snapshot
67%
Recommend
#26
Popularity index
HT SCORE
26 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #26 out of 119 in Booking Engine
Ease of Use
4.2/5
ROI
4.3/5
Implementation
4.1/5
Customer Support
3.8/5
Verified Customer Support
Sabre’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Synxis Booking Engine (Sabre) Overview
Synxis Booking Engine (Sabre) Overview
SynXis Booking Engine provides a fast, seamless booking experience, helping hoteliers convert more shoppers into guests, while continuously optimizing for changing preferences and online booking behaviors of travelers. Built on flexible, reliable technology it allows you to control your brand experience while also delivering an excellent user experience. SynXis Booking Engine has 34 supported lang...
About Sabre View website
Founded in 1960 | Headquarters in Southlake United States | 7910 employeesOur team is rooted in hospitality and technology fuels everything we do. We are powered by innovation with a relentless dedication to maximizing revenue for eve...
Other Products by Sabre
1/4
Integrates with
- Direct Booking Tools
- Channel Managers
- Hotel CRM & Email Marketing
Need a custom integration?
What customers love about Synxis Booking Engine (Sabre)
67% recommend
Revenue Manager in Schenectady (United States)
Ability to offer unlimited rates to all channels. Customization and ease of use once trained. Great looking booking engine.
Revenue Optimization Leader in Omaha (United States)
Common and easy to find assistance and gain access to data.
Regional Corporate Sales Manager in Beverly Hills (United States)
Nexus by Sabre has a really easy to use interface and they provide quick and individualized customer Service.
Expert Q&A and Partner Recommendations
Sabre hasn’t been recommended by any experts or partners yet
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Recommended by
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Clients & references
References & testimonials
Sabre doesn’t have any references available
Featured partners
Sabre doesn’t have any featured partners
Case studies
Sabre doesn’t have any case studies available
Awards & Certifications
Sabre doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Antarctica
- North America
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Oceania
- United States of America
- Spain
- Turkey
- United Kingdom
- United Arab Emirates
- Mexico
December 05, 2022
Synxis Booking Engine (Sabre) Review: Worst experience of my life
Head of Marketing from Luxury Hotels in Chemuyil (Mexico)
Recommend
1/10
What do you like most?
There are few things about this experience that I would define as "liked". Most people did not speak fluent English so when I thought I would be able to get direct help, there was a massive language barri...
What do you dislike or think could be improved?
Customer management systems, taking notes on the customer's situation, communication between departments, information up-front regarding PMS costs and contact names with their details, information in laym...
Customer Support
1
Ease of Use
1
Value for money
1
Implementation
1
April 04, 2019
Synxis Booking Engine (Sabre) Review: Synxis is an ideal CRS for corporate hotels
Head of Cluster Reservations & Revenue from Resorts in Al Jazirah Al Hamra (United Arab Emirates)
Recommend
10/10
What do you like most?
-There are many advantages of using Synxis CRS. Either if you try creating public or negotiated corporate rate code, GDS rate loading, managing inventories or even to test GDS connectivities you don't hav...
What do you dislike or think could be improved?
I still remember, a few years back, I was so curious and thinking why they haven't focused on creating PMS? guess what, they went too advance on technology and launched a cloud-based PMS.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
August 27, 2018
Synxis Booking Engine (Sabre) Review: Pretty much everything you need and they have been very helpful but can take a while to learn where everything...
General Manager from Bed & Breakfast & Inns in Bismarck (United States of America)
Recommend
8/10
What do you like most?
It has pretty much any function you could ever need. I like all the options you have for describing your property.
What do you dislike or think could be improved?
It takes awhile to learn where everything is when setting up and changing your property. A simpler website would have been nice
Customer Support
4
Ease of Use
3
Value for money
4
Implementation
3.5
February 06, 2018
Synxis Booking Engine (Sabre) Review: I started with this provider as our booking engine, and then we added the channel manager and CRS. It is abso...
Marketing Manager from Other in Santa Clara (United States of America)
Recommend
10/10
What do you like most?
- I love the Price Managing by season. - Also the alternative to configure promotion codes. - The bilingual online support.
What do you dislike or think could be improved?
Sabre doesn't have a mobile app like Rezgain. It is really necessary, for this kind of job, as it is almost 24/7, it is better to have it on hand and easy to manage everywhere.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 13, 2017
Synxis Booking Engine (Sabre) Review: Still the best IBE out there
Corporate Director of Online Marketing from Luxury Hotels in Honolulu (United States of America)
Recommend
8/10
What do you like most?
Having participated in 2 RFPs for booking engine technology providers in the past 2 years and at one point testing 4 providers head-to-head, Synxis is still the best. Evaluating cost, look-to-book perform...
What do you dislike or think could be improved?
The data breach earlier this year and layoffs seemed to have taken up a lot of resources at Sabre. It remains to be seen if this was just a hiccup or the start of a decline in quality at Sabre.
Customer Support
4
Ease of Use
3.5
Value for money
4
Implementation
4
September 12, 2017
Synxis Booking Engine (Sabre) Review: Great product poor customer service
Revenue Manager
Recommend
9/10
What do you like most?
Ability to offer unlimited rates to all channels. Customization and ease of use once trained. Great looking booking engine.
What do you dislike or think could be improved?
Customer support is poor. On boarding and sales were fantastic, but the customer support person seems to have too much to handle.
Customer Support
1.5
Ease of Use
4.5
Value for money
5
Implementation
5
Pricing
Sabre hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Corporate Director of Online Marketing in Honolulu (United States)
Having participated in 2 RFPs for booking engine technology providers in the past 2 years and at one point testing 4 providers head-to-head, Synxis is still the best. Evaluating cost, look-to-book performance, conversion...