Aven Hospitality Retailing

5.0 (2 REVIEWS)

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0 out of 100

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Aven Hospitality Retailing

5.0 (2 REVIEWS)

Unranked in Upselling Software

From spa bookings to late checkouts — retail everything your hotel has to offer.

84% recommended by 104 hotels

More than 50% of Aven Hospitality’s reviews come from United States.

Features

Content Management

4/5 features

Deal/Offer Templates Library

The Upselling Tool helps their hotels to come up with creative ideas to upsell to their guests / Ideally, this is segmented and personalized per hotel. The power of this feature is for hotels to receive suggestions of the best converting offers depending on their guest mix and facilities.
Dynamic Upgrade Pricing

The Upselling Tool offers Room Upgrade dynamic pricing to the guests, supporting the overall pricing strategy set up by the Revenue Manager / This allows to follow exactly the pricing strategy of the hotel only, increasing the amount of upgrades and maximizing the profit generated by these upgrades. This is the best way to maximize RevPAR (by boosting ADR) at any time. If you upsell in advance, you can even resell the rooms that became available.
Automated A/B Testing
On property upsells
Future stay offers
Gift Vouchers

Customer Profiles

4/5 features

Segmentation

Making sure guests only see relevant offers / Increases conversion and relevance for the guests meaning happier guests and more revenue for the properties.

Guest Communication

4/5 features

Omnichannel (email, chat, sms, Whatsapp)

Ability to use more than one channel (email, chat, sms, whatsapp) / A great benefit to use omnichannel communication is to be able to reach a much higher volume of guests. With an integrated chat solution, you can let your guests upgrade their stay on your website, with sms or whatsapp, you can reach out to all guests that left their phone number.
Check-in upselling
Pre-arrival emails
Upsell at booking

Fulfillment & Payments

4/5 features

Type 2 SOC 2 Certified (Data Security)

Data Security/Audit Certification: https://www.onelogin.com/compliance/soc-2-type-2
Fulfillment Task Automation (via Task Mgmt Integrations)

Operations software / The Upselling tool integrates to one or many Operations software (like Hotelkit or Alice or Optii), automating many operational tasks and allowing hotels to reduce manual work of preparation for the guest arrival. / This allows hotels to automate tasks to prepare the guest arrival by adding the right extra to the right room.
On property upsells
Check-in upselling
Gift Vouchers

Analytics/Reporting

4/5 features

Automated A/B Testing

Multi-Prop Management

4/5 features

Multi-Property/Chain Dashboard

Other

0/1 features

Offer Performance Analytics

Direct access to property/group data on offer performance including revenue by guest exposure (booking, pre-arrival, at arrival), by offer type, and by staff member. Properties never have to wait for month-end or QBR meetings; data is immediately available for view or export into local BI tools

Aven Hospitality Reviews Summary

5.0

Excellent

2 reviews

Ease of Use

5.0/5

Customer Support

5.0/5

ROI

5.0/5

Implementation

5.0/5

Recommended for

Booking Engine Ranked #19 out of 147

Channel Managers Ranked #17 out of 148

Hotel Reservations Software Ranked #4 out of 50

Digital Marketing Agencies Ranked #31 out of 125

Upselling Software Ranked #22 out of 64

Aven Hospitality Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Compare Aven Hospitality to Top Alternatives

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Enhance your guests experience and drive revenue beyond the room

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Aven Hospitality Integrations

Company	Functionality
SiteMinder 93% recommended by 2712 hotels	Channel Managers
This integration hasn’t been verified by Aven Hospitality yet. Canary Technologies 96% recommended by 2568 hotels	Cyber Security & Fraud Prevention +4 more
This integration hasn’t been verified by Aven Hospitality yet. Cloudbeds 91% recommended by 1798 hotels
Actabl 92% recommended by 1737 hotels	Business Intelligence
This integration hasn’t been verified by Aven Hospitality yet. Little Hotelier 93% recommended by 1506 hotels
Lighthouse 95% recommended by 1445 hotels	Rate Shopping
Yanolja Cloud Solution 96% recommended by 1401 hotels	Channel Managers
This integration hasn’t been verified by Aven Hospitality yet. Asksuite 98% recommended by 783 hotels	Hotel Chatbots
Mews 93% recommended by 772 hotels	Property Management Systems
Oracle Hospitality 92% recommended by 615 hotels	Property Management Systems

Browse all integrations (80)

Support

Unverified

Aven Hospitality has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

84%

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