AeroGuest Direct

5.0 (1 REVIEWS)

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0 out of 100
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AeroGuest Direct

Unranked in Direct Booking Tools

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AeroGuest has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is AeroGuest?

Founded in 2016 | Headquarters in | 40 employees
AeroGuest Direct is a guest management platform that automates hotel operations and enhances the guest experience from booking to check-out. Leveraging the latest in digital technology, AeroGuest Direct enables hotels to facilitate direct bookings, allowing guests to secure their next stay in just a few clicks. This easy-to-use solution helps reduce third-party booking fees and streamline the reservation process. Its integration into your current operations ensures a seamless transition and immediate benefits, such as increased direct bookings, better guest engagement, and more efficient hotel management. By using AeroGuest Direct, hotels can improve operational efficiency, boost revenue, and provide a superior guest experience.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of AeroGuest products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by AeroGuest

FAQs

Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Q1 '26 Direct Booking Tools Survey Insights

Is AeroGuest a good fit for your hotel?

Mid-sized
95% (190)
#1 of 11

Mid-sized hotels say that The Hotels Network's Direct Booking Tools are valued for their user-friendly interface, robust personalization options, and comprehensive support, as noted in verified HotelTechReport reviews. These strengths help boost direct bookings and improve conversion rates in Mid-sized hotels.

Small
93% (63)
#1 of 11

Small hotels say that Smart Host GmbH's Direct Booking Tools rank highly due to their user-friendly interface, excellent customer support, and seamless integration with existing systems, according to verified HotelTechReport reviews. These features are crucial for simplifying operations in Small hotels.

Large
95% (77)
#1 of 7

Large hotels say that The Hotels Network's Direct Booking Tools excel in delivering personalized website customization, effective price comparison features, and enhanced guest engagement as per verified HotelTechReport reviews. These strengths are pivotal for boosting direct bookings and optimizing marketing strategies in Large hotels.

Resorts
94% (160)
#1 of 13

Resort hotels say that The Hotels Network's Direct Booking Tools enhance engagement with personalized messaging, improve direct bookings through intuitive rate comparison features, and offer responsive customer support, according to verified HotelTechReport reviews.

Boutique Hotels
95% (189)
#1 of 12

Boutique hotels say that The Hotels Network's Direct Booking Tools ranks highly in verified HotelTechReport reviews, highlighting strengths important to boutiques such as user-friendly interfaces, strong customer support, and effective personalization options for enhanced direct bookings and guest engagement.

Bed & Breakfast & Inns
96% (105)
#1 of 12

Bed-N-Breakfast hotels say that The Hotels Network's Direct Booking Tools rank highly according to verified HotelTechReport reviews due to their personalization capabilities, reliable customer support, and user-friendly interface, which collectively enhance direct booking efficiency and guest engagement.

Europe
95% (179)
#1 of 12

Hotels in Europe say that The Hotels Network's Direct Booking Tools product excels in enhancing direct bookings by offering an intuitive user interface that facilitates personalized guest interactions and adapts swiftly to market trends. European hoteliers appreciate the robust, multilingual platform for its ability to drive engagement through customizable messaging and seamless campaign execution, although they suggest improvements in the areas of language support and advanced customization options to cater more specifically to diverse markets across the continent. The exceptional support offered by the account management team is frequently commended for its proactivity and responsiveness, making The Hotels Network a valuable partner in the competitive European hospitality landscape.

North America
98% (137)
#1 of 7

Hotels in North America say that The Guestbook's Direct Booking Tools effectively enhance direct bookings, guest loyalty, and operational efficiency. Users appreciate the seamless integration with existing hotel systems, user-friendly design, and the provision of flexible reward options that align with guest preferences. However, they see room for improvement in broader integration with various Property Management Systems, expanded market reach, and enhanced marketing capabilities—features critical for hotels in this region to reduce OTA reliance and to drive revenue growth in an increasingly competitive hospitality market.

Asia Pacific
96% (42)
#1 of 5

Hotels in Asia Pacific say that The Hotels Network's Direct Booking Tools are highly valued for their user-friendly interface, robust personalization options, and effective data insights that significantly enhance direct booking conversion—a vital need for competitive regional markets. They appreciate the tool's ability to track rate parity and drive personalized guest interactions, aligning with the hotels' operational needs to offer appealing direct booking incentives and tailored regional marketing strategies. While customization and integration capabilities are areas for improvement, the dedicated and responsive customer support provided by THN is particularly praised, underlining the importance of reliable partnership support in this region.

United States
98% (108)
#1 of 7

Hotels in the United States say that The Guestbook's Direct Booking Tools product significantly elevates their capability to drive direct bookings and boost guest loyalty, with seamless integration and user-friendly features being particularly praised. While many appreciate the program's ability to enhance conversions and offer flexible rewards which resonate with both guests and management goals, they note the need for broader integrations and enhanced marketing efforts to maximize its impact. For U.S. hotels, the ability to effectively compete with larger chains and online travel agencies while maintaining brand uniqueness and operational ease is paramount, and The Guestbook consistently meets these critical needs.

Italy
100% (9)
#1 of 6

Hotels in Italy say that Blastness's Direct Booking Tools are highly valued for their ease of use and comprehensive support, which are paramount for local hoteliers balancing traditional hospitality with modern technological demands. The tools effectively enhance direct bookings through user-friendly interfaces optimized for mobile use, quick load times, and sophisticated revenue management features, which are crucial in Italy's competitive and diverse hospitality landscape. Additionally, Italian hotels appreciate the exceptional customer support and the ability of Blastness systems to work efficiently without needing complex integrations, further aligning with their operational needs and feature requirements.

United Kingdom
98% (28)
#1 of 6

Hotels in the United Kingdom say that The Hotels Network's Direct Booking Tools are highly effective for increasing direct sales while offering a user-friendly interface and exceptional customer support, which are crucial for both independent hotels and larger chains seeking seamless integration and ease of use. UK hotels particularly appreciate the system's intuitive nature, targeted personalization features, and ongoing innovation, though they express a need for enhanced self-service training resources and greater interoperability with existing CRM systems to further streamline operations and enhance data utilization.

Full 2026 Direct Booking Tools Survey Findings

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AeroGuest Reviews Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5

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Achievements

Trending Product

This vendor's trending score is rising, AeroGuest Direct is the #48 most trending product in the Direct Booking Tools category (out of 56) and the #2182 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

AeroGuest’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

AeroGuest Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

AeroGuest Average AeroGuest

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Compare AeroGuest to Top Alternatives

The Guestbook: Cash Rewards Suite
Compare

Developed for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.

View top AeroGuest alternatives
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AeroGuest Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • Mid-Sized (1)

Country

  • Denmark
    Denmark
    (1)

Region

  • Europe
    Europe
    (1)
10

Aeroguest an Hotel Guest App used for contactless and online check in #app #communicate #download #checkin #contactless #mobile #lines #wait #lobby front desk #check-out

Service Manager from 50-74 room Boutique in Copenhagen (Denmark)

Verified
3 years ago
To enhance your hotel guests' experience, we invite you to download the AEROGUEST APP. This app allows you to conveniently check in online, select your preferred room, use a digital key and check out all within the app. Additionally, you can use the app to communicate with the hotel and access all the information you need in one place. As a...
Country Denmark
Service Manager
Mid-Sized Hotel
  • 1

Recommend empty

It looks like AeroGuest is not recommended by any hotels

Check out the top 10 most recommended AeroGuest alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

In our new collaboration, AeroGuest and Loopon isn't just selling a service together; we're curating an unparalleled guest journey offering hotels to stay true to their brand whilst getting the most value from the systems they use. It's not just any collab; it's a seamless guest experience from booking to checkout that lands in insights and feedback that assists hotels elevating their experiences!

Question:

What differentiates this product or service from the competition?

Answer:

AeroGuest are taking huge steps forward and will outperform the competition is they continue on this journey in the same speed. They offer everything from pre-checkin registration to payments and digital keys. They also have a "Choose your room" feature which is out of this world!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Book a demo and experience it yourself. If you're a hotelier with a hotel that would like to save in on admin hours and maybe doesn't need a classic front desk - this is the go-to solution you've been waiting for!

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 5 recommend
Recommended by
RecommendationAvatar
Mathias Sabel Chief Commercial Officer @ Loopon
RecommendationAvatar
Julianna Hochsmann Business Development Executive - UK @ HotelTime
RecommendationAvatar
Javier Juan Product Manager @ Onity
RecommendationAvatar
Jeroen Coesmans Managing Director @ ASSA ABLOY GLOBAL SOLUTIONS
RecommendationAvatar
Dolf Mulder CEO @ Hotek
RecommendationAvatar
Mathias Sabel Chief Commercial Officer @ Loopon
RecommendationAvatar
Julianna Hochsmann Business Development Executive - UK @ HotelTime
RecommendationAvatar
Javier Juan Product Manager @ Onity
RecommendationAvatar
Jeroen Coesmans Managing Director @ ASSA ABLOY GLOBAL SOLUTIONS
RecommendationAvatar
Dolf Mulder CEO @ Hotek
RecommendationAvatar
Kim Spolén Director Infor Hospitality Nordics @ Infor
RecommendationAvatar
Astthor Thorhallsson Director of Hotel Operations @ Godo
RecommendationAvatar
Arne Hasselmann [email protected] @ ASSA ABLOY Global Solutions
Are you a consultant or vendor that recommends AeroGuest? Leave a recommendation

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Reputation Management

Support

Unverified

AeroGuest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

94%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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