Growth for your Hotel's Direct Channel
Hotelinking
4.0 (3 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotelinking
Unranked in Direct Booking Tools
Hotel marketing, loyalty, and WiFi solutions for a complete contactless guest experience.
80% recommended by 3 hotels
Hotelinking has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Ease of Use
4.3/5
Customer Support
4.7/5
ROI
3.7/5
Implementation
4.2/5
Recommended by
Achievements
This vendor's trending score is rising, Hotelinking is the #10 most trending product in the Direct Booking Tools category (out of 45) and the #430 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelinking’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Hotelinking
Founded in 2016 | Headquarters in | 42 employees
Hotelinking is a suite of contectless tools that helps to digitize the guest experience. Our suite includes an online checkin, social WiFi, web virtual assistant, hotel CRM and a system that automatically solves problems with the WiFi connection.
Hotelinking doesn’t have any screenshots available
Capabilities
Hotelinking doesn’t have any benefits or use cases available
Features
Conversion Boosters
4/5 features
Personalization
4/5 features
Offers & Promotions
4/5 features
Rate Monitoring & Parity
4/5 features
Messaging & Communication
4/5 features
Rewards & Loyalty
4/5 features
Analytics & Performance
4/5 features
Available Add-ons & Modules
Social Wifi
Hospitality Wi-Fi Solutions
Hotelinking will help you to divert thousands of bookings made by returning guests away from intermediary channels, strengthen your hotel’s brand, increase guest satisfaction and go up in online reputation rankings.
AutoCheckin
Contactless Check-in
A 100% web tool from which guests can checkin even before arriving at the hotel, scan their passport, sign documents, pay their bill, upgrade, select their room, checkout, and much more.
WiFiBot
Hospitality Wi-Fi Solutions
Monitor the performance, detect and solve incidents with your WiFi network automatically, without the intervention of the hotel staff or technicians.
Pricing
Pricing Available By Request
Hotelinking has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Hotelinking to Top Alternatives
Smart communication for hoteliers and guests. Simple. Automated. Profitable.
Developed for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.
Want to find out if Hotelinking is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
10
Monetize your free Wifi
desk manager from 50-74 room Vacation Rentals & Villa in Marbella (Spain)
Verified
2 years ago
Hotelinking helps build client loyalty automatically using the wifi login of your guests. We use it for anniversary rewards and returning customers rewards, turning clients into future direct bookers.
Spain
Spain
desk manager
Medium Hotel
4
The data recopilation and the incentives given to the guests during or post
Owner from 100 to 199 room Resort in Eivissa (Spain)
Verified
3 years ago
The data recopilation and the incentives given to the guests during or post stay.
Spain
Spain
Owner
Large Hotel
10
Very easy to use and implement. Very Good value.
Sales and Marketing Director from Resort in Punta Cana (Dominican Republic)
Verified
3 years ago
easy to use and implement within the organization.
Many features for the fraction of the cost if you contract each feature to a diferent provider.
New features added on a regular basis.
Dominican Republic
Dominican Republic
Sales and Marketing Director
- 1
It looks like Hotelinking is not recommended by any hotels
Check out the top 10 most recommended Hotelinking alternativesExpert Q&A and Partner Recommendations
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Question:
What does this product or service do well?
Answer:
Hotelinking's products excel in enhancing convenience through streamlined check-in processes, maintaining consistent and valuable guest communication, ensuring reliable WiFi connectivity, offering personalized marketing, and efficiently managing guest loyalty programs.
Showing all answers to: "What does this product or service do well?"
Hotelinking's products excel in enhancing convenience through streamlined check-in processes, maintaining consistent and valuable guest communication, ensuring reliable WiFi connectivity, offering personalized marketing, and efficiently managing guest loyalty programs.
For guests Hotelinking solves some very important issues in a very elegant and easy to use way (access to hotel wifi, robust wifi connection, online checkin...). For hotels it provides some very interesting tools to get to know your guests better and be able to meet their needs much more efficiently.
The Hotelinking platform is a comprehensive set of tools designed to increase a hotels direct reservations and engagement with guests at multiple stages of the journey. They are a great choice due to the many different modules available to tailor to a hotels needs.
Question:
What differentiates this product or service from the competition?
Answer:
Hotelinking's differentiation lies in its comprehensive integration, web-based convenience, automated guest engagement, proactive network management, enriched CRM integration, customization options, savings calculation, and vendor-agnostic network monitoring. These features collectively make Hotelinking a standout choice in the competitive landscape of hotel technology solutions.
Showing all answers to: "What differentiates this product or service from the competition?"
Hotelinking's differentiation lies in its comprehensive integration, web-based convenience, automated guest engagement, proactive network management, enriched CRM integration, customization options, savings calculation, and vendor-agnostic network monitoring. These features collectively make Hotelinking a standout choice in the competitive landscape of hotel technology solutions.
They know really well the market, since they've been in business for some years already. This provides them with a know how and a knowledge of what their customers needs which is very hard to acquire. Also, their products are very light-weight and well designed, favouring ease of use and quickness over other aspects.
Like many tech platforms, there is always another platform doing the same or similar, if you're to compare them side by side. What makes Hotelinking stand out is their people who are supporting their customers and their dedication.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice to a hotelier considering this platform would be to fully embrace its capabilities to enhance both guest experiences and operational efficiency. Specifically: Prioritize Guest Convenience and Engagement: Leverage the Autochekin service to streamline the check-in process and provide guests with a seamless, hassle-free experience. Maximize Guest Communication: Take full advantage of the Social WiFi and Automation service to maintain consistent and personalized communication with guests throughout their stay. Customize Strategies: Tailor your strategies to specific guest segments and scenarios, optimizing the impact of your marketing efforts. Consider Long-Term Benefits: Recognize the potential cost savings on sales commissions from repeat guests, thanks to the Hotel CRM service. Ultimately, Hotelinking's products can be a powerful tool for enhancing guest satisfaction, optimizing operations, and boosting revenue.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice to a hotelier considering this platform would be to fully embrace its capabilities to enhance both guest experiences and operational efficiency. Specifically:
Prioritize Guest Convenience and Engagement: Leverage the Autochekin service to streamline the check-in process and provide guests with a seamless, hassle-free experience.
Maximize Guest Communication: Take full advantage of the Social WiFi and Automation service to maintain consistent and personalized communication with guests throughout their stay.
Customize Strategies: Tailor your strategies to specific guest segments and scenarios, optimizing the impact of your marketing efforts.
Consider Long-Term Benefits: Recognize the potential cost savings on sales commissions from repeat guests, thanks to the Hotel CRM service.
Ultimately, Hotelinking's products can be a powerful tool for enhancing guest satisfaction, optimizing operations, and boosting revenue.
PMS integration in real time is not always needed in order to implement their product and this is something that not every customer is aware of. They offer the possibility of doing a PMS synchronisation periodically which might be a good and easier way to do an initial implementation of their products before moving on to a larger scale implementation with real time PMS integration.
Anyone that is looking to invest in technology needs to ensure they are getting the most out of a platform. Make sure you're allocating enough time and resources in the planning and execution/integration of a new vendor to your business before hitting the go button.
Recommended by
Miguel González
Head of Marketing & Communications
@
Roiback
Augusto Guitard
Integrations Product Owner
@
STAY
James Bishop
Senior Director, Global Demand Partnerships
@
SiteMinder
Miguel González
Head of Marketing & Communications
@
Roiback
Augusto Guitard
Integrations Product Owner
@
STAY
James Bishop
Senior Director, Global Demand Partnerships
@
SiteMinder
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Support
Unverified
Hotelinking has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
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Support Not Verified
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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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