Growth for your Hotel's Direct Channel
Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Hotelinking | WiFi Captive Portal
4.0 (3 REVIEWS)
Unranked in Direct Booking Tools
The high-quality guest data generated, will serve as a catalyst for your CRM, improving direct interactions with hotel guests and leading to an increase in direct bookings and guest loyalty.
80% recommended by 3 hotels
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hotelinking products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hotelinking Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hotelinking Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hotelinking
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotelinking's Provided Description:
"Hotelinking's state-of-the-art Wi-Fi captive gateway technology guarantees to capture a minimum of 70% of hotel guests, including those accompanying the reservation owner. This technology converts each Wi-Fi connection into a detailed guest data profile. This innovation not only assures a fast rate of capturing but also guarantees the collection of guest data of exceptional quality. Hotelinking enhances guest profiles by integrating with Property Management Systems (PMS) in real-time, incorporating essential PMS data. This process generates a comprehensive guest information database that is automatically and immediately integrated into leading CRMs."
Capabilities
Seamless registration process for users
Seamless registration process for users
Hotelinking employs an advanced algorithm to instantly validate email addresses, ensuring that hotel databases do not include low-quality or dubious emails. As a result, hotels have the capacity to automatically collect over 70% of guests’ essential marketing data, which greatly improves the depth and trustworthiness of their guest databases.
PMS two-way integration
Advanced email verification algorithms
Advanced email verification algorithms
Hotelinking employs a sophisticated real-time algorithm to verify the quality of email addresses collected through its Wi-Fi portal. This system promptly identifies and rectifies low-quality or erroneous email addresses, ensuring that the guest database in Cendyn CRM comprises only high-quality contacts.
Real-time guest data import to CRMs
Real-time guest data import to CRMs
The smooth transfer of data from HotelInking to CRM/CDP in real-time guarantees that hotels can access current guest information, allowing for timely and focused marketing efforts. The enhanced guest data acquired by Hotelinking functions as a useful resource for hotels, stimulating direct bookings and increasing income.
Designed with hotel groups at the forefront
Designed with hotel groups at the forefront
The ideal solution tailored for hotel groups and corporations. Our user-friendly dashboards provides accessibility from a hotel group or individual hotel perspective, allowing seamless user management with varying permissions. With aggregated analytics and reporting, you gain valuable insights to drive informed decisions.
Features
Conversion Boosters
Personalization
Offers & Promotions
Rate Monitoring & Parity
Messaging & Communication
Rewards & Loyalty
Analytics & Performance
Available Add-ons & Modules
During & post-stay guest surveys
Reputation ManagementAuto-request Tripadvisor/Google reviews post-stay
Reputation ManagementCustomizable guest satisfaction surveys
Reputation ManagementRecommended by
Achievements
This vendor's trending score is rising, Hotelinking | WiFi Captive Portal is the #6 most trending product in the Direct Booking Tools category (out of 51) and the #311 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelinking’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Hotelinking to Top Alternatives
Growth for your Hotel's Direct Channel
Developed for hoteliers by hoteliers, The Guestbook: Cash Rewards Suite is a collection of growth driving enhancements to help boost direct bookings and increase your net revenue.
Smart communication for hoteliers and guests. Simple. Automated. Profitable.
Hotelier Rating
Looking for specific info?
Monetize your free Wifi
desk manager from 50-74 room Boutique in Marbella (Spain)
The data recopilation and the incentives given to the guests during or post
Owner from 100 to 199 room City Center Hotel in Ibiza Town (Balearic Islands)
Very easy to use and implement. Very Good value.
Sales and Marketing Director from 500+ room Luxury Hotel in Punta Cana (Caribbean)
It looks like Hotelinking is not recommended by any hotels
Check out the top 10 most recommended Hotelinking alternativesExpert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Hotelinking stands out for its Captive Portal, a solution that goes beyond a simple Wi-Fi connection. This tool allows hotels to build stronger relationships with their guests by collecting valuable and relevant information. By automating tasks and offering actionable insights, the Captive Portal contributes to improving the hotel's reputation, increasing direct bookings and building customer loyalty.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Unlike other solutions that focus on technology itself, Hotelinking puts the guest at the center of everything. Its Captive Portal offers a more fluid and personalized experience, which translates into greater customer satisfaction and a better hotel reputation. In addition, its ability to integrate data from different sources and offer advanced analysis differentiates it from competitors that offer simpler and more isolated solutions.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Basado en mi experiencia con el Portal Cautivo de Hotelinking, mi consejo para un hotelero que considere este producto sería aprovechar al máximo el potencial de los datos. La herramienta te brinda una mina de información sobre tus huéspedes que puedes utilizar para tomar decisiones más inteligentes. Desde personalizar la experiencia de cada cliente hasta optimizar tus operaciones, los datos que obtienes te permiten conocer a tus huéspedes como nunca antes. Así que mi consejo es: ¡aprovecha al máximo el poder de los datos para impulsar tu negocio!
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Hotelinking has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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