Declutter everything—scheduling, tracking, and even the most complex cleaning needs.
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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Hoxell
4.9 (30 REVIEWS)
HT Score
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hoxell
Ranked 9 (out of 36) in Housekeeping Software
Your Integrated Solution for Streamlined Hotel Maintenance and Housekeeping
98% recommended by 29 hotels
More than 50% of Hoxell’s reviews come from Italy.
Bell - AI powered product analyst
I analyzed all of Hoxell’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like that Hoxell offers seamless integration of departmental functions, leading to increased efficiency in room assignment, housekeeping, and maintenance management. Users appreciate features like real-time updates, minimizing the need for phone communication, and the elimination of paper processes. Hoxell significantly improves internal communications, streamlining operations, reducing costs, and enhancing guest experiences through its intuitive interface. It also helps enhance revenue with marketing tools like MyPage, although sporadic PMS integration issues were noted.
What Types of Hotels Hoxell is Popular For
Size
2 | Small (10-49 room)
12 | Mid-Sized (50-99 room)
15 | Large (100-499 room)
1 | X-Large (500+ room)
Country
24 | Italy
3 | United States
3 | Switzerland
Type
17 | City Center Hotels
13 | Luxury Hotels
12 | Boutique Hotels
11 | Branded Hotels
8 | Limited Service & Budget Hotels
6 | Bed & Breakfast & Inns
3 | Airport/Conference Hotels
3 | Hostels
2 | Resorts
1 | Casinos
1 | Extended Stay & Serviced Apartments
1 | RV Parks & Campgrounds
Region
27 | Europe
3 | North America
Category
30 | Housekeeping Software
Didn’t find what you were looking for?
What is Hoxell?
Founded in 2009 | Headquarters in Lugano (Switzerland) | 24 employees
Hoxell is an advanced property management system (PMS) designed to optimize the daily operations of hotels and other hospitality businesses. It seamlessly integrates various departmental functions, leading to increased efficiency in room assignments, housekeeping, and maintenance management. With real-time updates, Hoxell minimises the need for phone communication and eliminates paper processes. This ensures smoother internal communications, reduced operational costs, and enhanced guest experiences. The platform features an intuitive interface and includes marketing tools like MyPage to help boost revenue. In essence, Hoxell centralizes and digitizes all departmental operations, offering a unified solution to streamline your hospitality management needs.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hoxell products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hoxell Reviews Analyzed: 26
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hoxell Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hoxell
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hoxell's Provided Description:
"Hoxell transforms your hotel’s daily operations by seamlessly integrating with your PMS, enabling real-time communication between guests and departments for a superior service experience. Our centralized digital platform streamlines housekeeping, maintenance, and task management, ensuring all teams are connected, informed, and efficient. With Hoxell, you can elevate operational excellence, reduce inefficiencies, and consistently deliver exceptional guest satisfaction across all areas of your property. Hoxell is proud to be an Official Hilton Partner (OnQ-Opera), seamlessly integrated to enhance operational efficiency and service quality across Hilton properties worldwide."
FAQs
Hoxell Alternatives
Not sure if Hoxell is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:
Capabilities
Time optimization
Time optimization
Automating repetitive and manual tasks saves time and optimises overall productivity
More efficient communication between departments
More efficient communication between departments
Immediate sharing of information between departments ensures that all parties involved are aligned on the ongoing activity
Real-time control
Real-time control
Updating information in real time allows each department to plan priorities
Better quality and service standards
Better quality and service standards
Digitise documents and procedures to keep your team updated and ensure a shared standard of service
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Hotel Maintenance
Hotel Maintenance Software
Our repair orders are meticulously organized and prioritized. Accessing all technical documentation is a breeze, making troubleshooting and repairs a seamless process
Schedule Management
Scheduling & Workforce Management
With the digitization of work shifts, you have the schedules of all departments under control.
Front Office Tasks Manager
Staff Collaboration Tools
Clear view of the property activities in real time, and easy-to-obtain, easy-to-read and easy-to-analysed statistics. Achieve seamless organization of your team's work with just one simple click, ensuring that tasks are prioritized accurately and efficiently.
F&B Breakfast Management
Mobile Ordering & Room Service
All breakfast information is digitized on one page. Manage your guests' preferences quickly and easily. Real-time counts will allow you to optimize the restocking of the breakfast buffet without unnecessary waste.
Internal Messaging Platfotm
Staff Collaboration Tools
Hoxell’s internal messaging tool enhances staff collaboration by enabling real-time, efficient communication across all departments. Users can send direct messages or group alerts, ensuring that important updates, maintenance issues, or housekeeping tasks are shared instantly.
Hoxell Reviews Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hoxell is the #25 most trending product in the Housekeeping Software category (out of 36) and the #1529 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHoxell’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hoxell Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotelier Rating
Looking for specific info?
10
Outstanding partner: smart, efficient, and comprehensive
CEO from 50-74 room in Livermore (United States)
Verified
12 months ago
Hoxell's team demonstrated exceptional technical expertise and a deep understanding of hospitality operations during our API integration project. Their housekeeping app is thoughtfully designed with a usercentric approach that genuinely improves hotel operational efficiency. What impressed me most was their proactive communication style and...
United States
United States
CEO
Mid-Sized Hotel
10
Optimal!
Titolare from 25-49 room Boutique in Saint-Vincent (Italy)
Verified
2 years ago
Excellent software for organizing general cleaning and hotel rooms. We also use the Diary a lot as an internal agenda for handing over orders between staff and internal messaging. We are very satisfied with the assistance, precise and fast!
Italy
Italy
Titolare
Small Hotel
9
Ottima scelta
Personal Assistant to GM from 50-74 room City Center Hotel in Venice (Italy)
Verified
2 years ago
We started using Hoxel in March, and right from the beginning, its clean and intuitive interface stood out. The layout is well-organized, with clear and easily navigable menus, making Hoxel accessible even to those with little experience with this type of software. Hoxel has proven to be a versatile tool for managing housekeeping and mainte...
Italy
Italy
Personal Assistant to GM
Mid-Sized Hotel
10
Impeccable Assistance by Filippo
Manager from 100 to 199 room Bed & Breakfast & Inn in Menlo Park (United States)
Verified
2 years ago
Hoxell Activation Without Problems!Thanks to Filippo's assistance, the Hoxell setup process was simple and smooth, a true example of excellence in customer success.
United States
United States
Manager
Large Hotel
10
Valid partner
Director of Operations from 75-99 room City Center Hotel in Milan (Italy)
Verified
2 years ago
Flexibility in managing customer requests, timeliness, valid support to streamline operational processes by eliminating paper. Absolutely recommended!
Italy
Italy
Director of Operations
Mid-Sized Hotel
8
HOXELL
Front Office Manager from 200 to 499 room Extended Stay & Serviced Apartment in Milan (Italy)
Verified
2 years ago
Possibility of inserting various departments within the software, maintenance is well manageable, timetables are managed very well and are interesting
Italy
Italy
Front Office Manager
Large Hotel
10
Excellent software
Direttore Operativo from 100 to 199 room Bed & Breakfast & Inn in Torino (Italy)
Verified
2 years ago
Management of faults, work shifts, collaboration with all departments for important communications and the fact of no longer having to use the telephone to speak to the housekeeper
Italy
Italy
Direttore Operativo
Large Hotel
10
Excellent product and quality support. Highly recommended.
Executive Assistant Manager Rooms from 50-74 room City Center Hotel in Zermatt (Switzerland)
Verified
3 years ago
Hoxell really made our routine easier. All the calls to the various departments, especially housekeeping and maintenance, have turned into a click. We have much more time on our hands and no longer rush to complete our daily tasks. This is also made easy by the user-friendly and intuitive interface that Hoxell has. In addition, the team is...
Switzerland
Switzerland
Executive Assistant Manager Rooms
Mid-Sized Hotel
10
Great software for all sizes of hotels
Hotel Manager from 100 to 199 room Luxury Hotel in Lugano (Switzerland)
Verified
3 years ago
Hoxell is a user-friendly and efficient tool that streamlines room assignments, offers real-time status updates, and facilitates quality control. It simplifies maintenance and repair management. Employees find it intuitive, reducing the reliance on printed lists.
Switzerland
Switzerland
Hotel Manager
Large Hotel
10
Easy to use, complete and very helpful
Responsabile Risorse Umane from 100 to 199 room Boutique in Milan (Italy)
Verified
3 years ago
The software not only simplifies and optimizes the work of the maids, but also helps to better manage maintenance and all internal communications; concretely helps to improve customer service.
Italy
Italy
Responsabile Risorse Umane
Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Hoxell hasn’t been recommended by any experts or partners yet
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Support
Unverified
Hoxell has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
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