Powerful. Intuitive. Unified. One platform to run your property.
Popular in Operations
Best Property Management Systems of 2024
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2024
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2024
Tools to manage your hotel's accounting, budgeting and financial planning.
Popular in Revenue Management
Best Revenue Management Systems of 2024
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2024
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2024
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Popular in Marketing
Best Hotel CRM & Email Marketing of 2024
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2024
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2024
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Popular in Guest Experience
Best Hotel Guest Apps of 2024
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2024
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2024
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
HotelKey HMS
4.1 (15 REVIEWS)
Unranked in Hotel Management Software
Simplify property operations and increase revenue using the most modern mobile-first PMS
89% recommended by 35 hotels
Bell - AI powered product analyst
I analyzed all of HotelKey’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
What Types of Hotels HotelKey is Popular For
Size
14 | Large (75-199 room)
12 | Medium (25-74 room)
4 | Small (10-24 room)
3 | X-Large (200+ room)
2 | X-Small (1-9 room)
Country
32 | United States of America
3 | Canada
Type
24 | Bed & Breakfast & Inns
9 | Boutiques
9 | Branded Hotels
1 | Casinos
9 | City Center Hotels
10 | Airport/Conference Hotels
1 | Extended Stay & Serviced Apartments
24 | Limited Service & Budget Hotels
4 | Luxury Hotels
28 | Motels
7 | Resorts
1 | RV Parks & Campgrounds
1 | Vacation Rentals & Villas
Region
35 | North America
Category
31 | Property Management Systems
15 | Hotel Management Software
1 | Hotel Restaurant POS Systems
Didn’t find what you were looking for?
HotelKey HMS Alternatives
Not sure if HotelKey is right for your hotel? Here are similar Hotel Management Software vendors that could be a good fit for your hotel:
Capabilities
GuestPad
GuestPad
Utilize a guest-facing tablet at your front desk and allow guests to take control of their check-in. The GuestPad allows guests to upgrade their rooms, select add-ons to enhance their stay, pick their desired room based on your property's floor plan, and sign the registration card on the screen.
Endless Customization Capabilities
Capability to Manage on Multiple Devices
Housekeeping & Maintenance App
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
Property Management System
Property Management SystemsRate Management
Revenue Management SystemsCentral Reservation System
Hotel Reservations SystemsBusiness Intelligence
Business IntelligenceRecommended by
Achievements
This vendor's trending score is rising, HotelKey HMS is the #18 most trending product in the Hotel Management Software category (out of 72) and the #667 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelKey’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare HotelKey to Top Alternatives
Powerful. Intuitive. Unified. One platform to run your property.
The leading all in one software for small properties
The ultimate all-in-one solution for independent hotels
Hotelier Rating
Looking for specific info?
Most Horrible System and Support
General Manager from 100 to 199 room Bed & Breakfast & Inn in Carlsbad (United States of America)
Love the Hotel Key APP
INN Keeper from 10 to 24 room Bed & Breakfast & Inn in San Clemente (United States of America)
Very easy to use with ipad
Owner from 10 to 24 room Bed & Breakfast & Inn in Midland (Canada)
We like all reports, easy to operate, there is three way to check in customers.
owner /manager from 100 to 199 room Bed & Breakfast & Inn in Gorham (United States of America)
A PMS System That Simplifies Operations
Owner from 75-99 room Bed & Breakfast & Inn in Milpitas (United States of America)
Not full full service city hotels.
Director of rooms from 100 to 199 room Bed & Breakfast & Inn in Boston (United States of America)
Worse than SABRE.
Night Audit from 75-99 room Branded Hotel in St. Paul (Canada)
HotelKey provides a very user friendly interface that makes training new staff .
CEO from 5 to 9 room Bed & Breakfast & Inn in Lake Arrowhead (United States of America)
Very Intelligent App
Hotel Manager from 25-49 room Limited Service & Budget Hotel in Rockport (United States of America)
hotelkey
front desk receptionist from 75-99 room Motel in Camrose (Canada)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
HotelKey stands out as a user-intuitive property management platform, designed to optimize workflows with efficiency. This cutting-edge solution liberates hoteliers' valuable time and empowers them with the capability to concentrate on what truly matters—seamless and meaningful interactions with guests. With its streamlined processes and intuitive interface, HotelKey not only enhances operational efficiency but also elevates the overall guest experience, ensuring that your focus remains where it should be.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
HotelKey distinguishes itself from competitors in several different ways, some being: Guest Centric Focus, Efficient Workflows, Innovative, Reliable, Customizable, Security of Data, Continous Innovation and Customer Support
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you want your back-office and front-office to be more efficient, this is the product for you. For those seeking to maximize efficiency even further, explore our APIs seamlessly integrated with Accounting Systems like M3, unlocking an unparalleled level of streamlined performance.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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HotelKey has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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