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Octorate (Property Management System)
4.8 (35 REVIEWS)
HT Score
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Octorate (Property Management System)
Ranked 17 (out of 363) in Property Management Systems
All-in-one cloud PMS with native Channel Manager, Booking Engine, AI Concierge, and Self Check-in. The only platform certified by all 5 major OTAs for over a decade.
97% recommended by 50 hotels
Octorate has 0 reviews from United States so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Octorate’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Octorate is praised as a centralized PMS for independent hotels and rentals, especially for connecting OTAs, PMS, website booking, WhatsApp, and guest self-check-in workflows. Reviewers say it cuts manual work by automating rates, booking handling, police/ISTAT reporting, and guest communications, while strong onboarding/support helps teams configure and use it quickly. Common gaps are extra flexibility in payment policies, more reporting/export tools, and some mobile/app or UI refinements.
What Types of Hotels Octorate is Popular For
Size
41 | X-Small (1-9 room)
9 | Small (10-49 room)
Country
37 | Italy
3 | Morocco
3 | Spain
2 | France
1 | Guadeloupe
1 | Belgium
1 | Colombia
1 | Ecuador
1 | Mexico
Type
20 | Bed & Breakfast & Inns
6 | City Center Hotels
6 | Vacation Rentals & Villas
5 | Boutique Hotels
4 | Airport/Conference Hotels
4 | Hostels
4 | Luxury Hotels
3 | Extended Stay & Serviced Apartments
2 | Resorts
1 | Limited Service & Budget Hotels
Region
43 | Europe
3 | Africa
2 | South America
1 | North America
1 | Central America
Category
35 | Booking Engine
35 | Property Management Systems
29 | Channel Managers
Didn’t find what you were looking for?
What is Octorate?
Founded in 2012 | Headquarters in Roma (Italy) | 50 employees
Octorate (Easy Planning) is a cloud-based property management system that centralizes all property operations into one intuitive dashboard. The platform streamlines reservations, check-in/check-out processes, housekeeping, invoicing, guest communication, and reporting, all accessible from any device including a mobile app for iOS and Android. Its drag-and-drop interactive calendar, integration with Google Calendar for housekeeping, electronic invoicing, and automated guest communication through the virtual concierge enhance operational efficiency. Compatible with Octorate's Channel Manager, Booking Engine, and payment solutions, it supports seamless multi-channel management and dynamic pricing for diverse property businesses.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Octorate products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Octorate Reviews Analyzed: 17
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Octorate Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Octorate
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Octorate's Provided Description:
"Octorate's cloud PMS centralizes all property operations, including reservations, check-in/check-out, housekeeping, invoicing, guest communication, and reporting, in one intuitive dashboard accessible from any device, including a native mobile app for iOS and Android. Key capabilities include a drag-and-drop interactive calendar, housekeeping management integrated with Google Calendar, electronic invoicing compliant with local fiscal rules (including Italian fatturazione elettronica), group and agency management, rate plan and package configuration, advanced statistics and business intelligence, and automated guest communication via email and WhatsApp through the AI-Powered Virtual Concierge (OctoGPT). Octorate is one of the very few hospitality technology companies in the world to hold Premier/Preferred Connectivity Partner certifications simultaneously from Booking.com, Airbnb, Expedia, Google Hotel Ads, and Agoda. This distinction has been maintained for over 10 consecutive years. The PMS works natively with Octorate's Channel Manager (160+ OTAs), Booking Engine, AI-Powered Website Builder, Payment Manager (PCI-DSS Level 1), Self Check-in with smart lock integrations, Rate Checker, and Dynamic Pricing connections (PriceLabs, Beyond, Turbosuite, Brainy RMS, and more). All from a single platform, one login. Processing over 500,000 bookings per month across 100+ countries. Founded in 2012 in Rome, part of the Dylog Buffetti Group. Designed for hotels, B&Bs, hostels, resorts, vacation rentals, and property managers of all sizes. Monthly plans, no lock-in, no commissions."
FAQs
Octorate (Property Management System) Alternatives
Not sure if Octorate is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
All-in-one cloud PMS from any device
All-in-one cloud PMS from any device
Centralized reservation management with drag-and-drop interactive calendar, dedicated front desk dashboard, and native mobile app for iOS and Android. Manage check-ins, check-outs, room assignments, and guest profiles from anywhere, on any device — 100% cloud-based with no installation.
Automated invoicing and fiscal compliance
Automated invoicing and fiscal compliance
Electronic invoicing compliant with local fiscal regulations including Italian fatturazione elettronica. Automated billing, deposit management, group and agency accounting, and back-office production. Manage receipts, residence tax collection, and financial reporting from a single platform.
Housekeeping and staff coordination
Housekeeping and staff coordination
Interactive housekeeping management integrated with Google Calendar. Assign cleaning tasks to staff, schedule linen changes, track room status in real time, and receive notifications on completion. Coordinate maintenance across your entire property with direct, real-time communication.
AI-powered guest communication and self check-in
AI-powered guest communication and self check-in
OctoGPT Virtual Concierge automates guest communication via email, WhatsApp, and OTA messaging with customizable templates. Integrated Self Check-in with digital key delivery (Vikey, Keesy, Nuki), automated ID verification, police document submission, and city tax collection.
Advanced statistics and revenue optimization
Advanced statistics and revenue optimization
Built-in business intelligence with advanced statistics to analyze property performance and make data-driven decisions. Native integrations with leading RMS platforms — PriceLabs, Beyond, Turbosuite, Brainy RMS — for AI-driven dynamic pricing. Rate Checker monitors competitor pricing in real time.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Q4 '26 Property Management Systems Survey Insights
Is Octorate a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 52
Small
90%
(694)
Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.
Small
90%
(694)
#1
of 52
Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.
Rank
Hotel type
Popular alternatives
#1
of 49
Bed & Breakfast & Inns
97%
(364)
ThinkReservations is the top alternative to Octorate among Bed and Breakfasts on HotelTechReport. Hoteliers highlight its "outstanding support" and the ease of customizing automated communications, which simplifies guest interactions and enhances operational efficiency, making it a strong choice for managing small properties.
#1
of 46
City Center Hotels
91%
(329)
Mews is the top alternative to Octorate among city-center hotels on HotelTechReport. Hoteliers highlight Mews's seamless integration capabilities, allowing multiple departments to coordinate effectively, ultimately enabling them to deliver enhanced guest experiences. This connectivity not only streamlines operations but also empowers staff to focus more on guest interactions.
#1
of 38
Other
89%
(152)
Mews is the top alternative to Octorate among small hotels on HotelTechReport. Hoteliers highlight Mews's automated workflows, which save time on tasks like online check-ins and guest communications, allowing staff to focus on guest interactions and satisfaction. This efficiency is particularly beneficial for smaller teams managing daily operations.
Bed & Breakfast & Inns
97%
(364)
#1
of 49
ThinkReservations is the top alternative to Octorate among Bed and Breakfasts on HotelTechReport. Hoteliers highlight its "outstanding support" and the ease of customizing automated communications, which simplifies guest interactions and enhances operational efficiency, making it a strong choice for managing small properties.
City Center Hotels
91%
(329)
#1
of 46
Mews is the top alternative to Octorate among city-center hotels on HotelTechReport. Hoteliers highlight Mews's seamless integration capabilities, allowing multiple departments to coordinate effectively, ultimately enabling them to deliver enhanced guest experiences. This connectivity not only streamlines operations but also empowers staff to focus more on guest interactions.
Other
89%
(152)
#1
of 38
Mews is the top alternative to Octorate among small hotels on HotelTechReport. Hoteliers highlight Mews's automated workflows, which save time on tasks like online check-ins and guest communications, allowing staff to focus on guest interactions and satisfaction. This efficiency is particularly beneficial for smaller teams managing daily operations.
Rank
Region
Popular alternatives
#1
of 35
Europe
92%
(714)
Mews is the top alternative to Octorate among small hotels on HotelTechReport. Reviewers appreciate Mews for its high degree of automation, which simplifies daily tasks such as check-ins, invoicing, and guest communications, allowing teams to focus more on guest interactions.
Europe
92%
(714)
#1
of 35
Mews is the top alternative to Octorate among small hotels on HotelTechReport. Reviewers appreciate Mews for its high degree of automation, which simplifies daily tasks such as check-ins, invoicing, and guest communications, allowing teams to focus more on guest interactions.
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Octorate Reviews Summary
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Octorate (Property Management System) is the #17 most trending product in the Property Management Systems category (out of 363) and the #415 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOctorate’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Octorate Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Compare Octorate to Top Alternatives
The operating system for modern hotels
The open, flexible PMS that puts your hotel in control
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Hotelier Rating
Looking for specific info?
8
Centralized multi-property management that saves time — but stability needs work
Property manager from 5 to 9 room in RosetoValfortore (Italy)
Verified
1 days ago
One of the aspects I appreciate most about Octorate is the ability to manage multiple accommodation facilities through a single platform, making daily work much simpler and more organized.
The software allows centralizing bookings, synchronizing calendars from different portals, and reducing the risk of overbooking, significantly optimizin...
Italy
Italy
Property manager
X-Small Hotel
9
All-in-one property management, but setup is repetitive
Owner from 25-49 room Boutique in Rota (Spain)
Verified
3 days ago
I like the wide variety of uses and features it offers, I can manage all my properties from a single platform; create invoices for apartment owners in the case of direct management; the housekeeping with the workers.....
Spain
Spain
Owner
Small Hotel
10
Single platform for bookings, availability, and rates
Property manager from 5 to 9 room in Acireale (Italy)
Verified
5 days ago
I appreciate the possibility to manage bookings, availability, and rates from different portals from a single platform. A special thanks to Ettore for the support during the onboarding phase: his clear explanations and help were very useful to guide me and configure the system.
Italy
Italy
Property manager
X-Small Hotel
10
Clear, practical onboarding that builds real autonomy
Administrator from 5 to 9 room in VIMERCATE (Italy)
Verified
5 days ago
Thanks to the onboarding with Vincenzo, I am increasingly appreciating the value of Octorate, not only for its numerous features but especially for the flexibility and depth of the configurations it offers. The training, clear and concrete, is allowing me to better understand fundamental technical aspects such as managing derived rates base...
Italy
Italy
Administrator
X-Small Hotel
10
Great for bookings and room resets — support could be quicker by phone
Administrator from 5 to 9 room Vacation Rentals & Villa in Aci Castello (Italy)
Verified
5 days ago
I find Octorate a great system for managing bookings, for indicating to the housekeeper the rooms to reset, for reporting bookings on pay tourist and to the police.
Also, recently, I found a technician, Davide G., who solved a problem for me in real time. Fantastic.
Italy
Italy
Administrator
X-Small Hotel
9
Deep customization and nightly pricing visibility — AI integrations cost extra
Revenue manager from 5 to 9 room Bed & Breakfast & Inn in Roma (Italy)
Verified
6 days ago
Certainly the fact that it is possible to customize many aspects of our experience on this software. For example, it is possible to customize emails, so the templates we send. It is possible to customize the advice, that is the link that guests receive to complete the registration, and many other aspects. This thanks to the option that Octo...
Italy
Italy
Revenue manager
X-Small Hotel
10
Excellent training and support — just not enough time to cover everything
Property manager from 5 to 9 room Extended Stay & Serviced Apartment in Napoli (Italy)
Verified
7 days ago
My experience with Octorate has been very positive, especially thanks to the excellent support received during the training course on the platform.
A special thanks goes to Ettore, who personally followed my training demonstrating great professionalism, competence, and availability.
Managing several accommodation facilities, I needed to tho...
Italy
Italy
Property manager
X-Small Hotel
10
Practical tools that improve daily work — with room for more customization
Property manager from 5 to 9 room Bed & Breakfast & Inn in Napoli (Italy)
Verified
7 days ago
Octorate represents a valuable ally in managing our accommodation facility, thanks to a platform rich in tools that allow us to organize daily work in a more practical and functional way. It is a solution that offers great support in managing activities and allows us to work with greater order and efficiency.
A special thanks goes to Ettor...
Italy
Italy
Property manager
X-Small Hotel
10
Complete and valuable tool — training could be more spread out
Property Manager from 5 to 9 room in Roma (Italy)
Verified
13 days ago
I had the pleasure of being assisted by Vincenzo during my onboarding process with Octorate and I can only consider myself satisfied with the experience.
Thanks to his professionalism, availability, and ability to explain even the most technical aspects clearly and practically, I managed to gain greater familiarity with the platform and fu...
Italy
Italy
Property Manager
X-Small Hotel
10
Easy to use with fast service — calendar jumps back too often
Owner from 5 to 9 room Boutique in Orvieto (Italy)
Verified
13 days ago
Excellent and fast service, apart from the fact that the booking system works very well. It is easy to use even if I probably do not use all the features.
Italy
Italy
Owner
X-Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
This is the go-to solution for your short rental independant properties management needs. But Octorate is also versatile and can adapt its software for all guest houses, B&B, vacation rentals, hostels...
Showing all answers to: "What does this product or service do well?"
This is the go-to solution for your short rental independant properties management needs. But Octorate is also versatile and can adapt its software for all guest houses, B&B, vacation rentals, hostels...
Question:
What differentiates this product or service from the competition?
Answer:
This product is not for all hotels, but very specialized for independant properties. You are the manager of a small a hotel? This is the product you need! Octorate also develops other softwares that works together to increase your productivity.
Showing all answers to: "What differentiates this product or service from the competition?"
This product is not for all hotels, but very specialized for independant properties. You are the manager of a small a hotel? This is the product you need! Octorate also develops other softwares that works together to increase your productivity.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you work for a big group, other systems can be more efficient. But for single properties : go for it ! It's so efficient, fast and easy to handle. You get all the features and all the data you need to run your business.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you work for a big group, other systems can be more efficient. But for single properties : go for it ! It's so efficient, fast and easy to handle. You get all the features and all the data you need to run your business.
+ 0
recommend
Recommended by
Martin Lebrun
Content Marketer
@
Bowo
Martin Lebrun
Content Marketer
@
Bowo
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Octorate Integrations
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Support
Unverified
Octorate has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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